⭐⭐⭐⭐⭐ "Lucky knows her stuff. She is creative and analytical."
⭐⭐⭐⭐⭐ "Lucky is high level and delivers. I would hire her again."
I'm a certified GoHighlevel, Vagaro, and Mindbody Backend Specialist with 6+ years of experience. I have been building and optimizing systems for Medspas, wellness, fitness businesses and Coaches WORLDWIDE. I focus on turning disconnected Revenue operations eco-system into structured, revenue-supporting systems through CRM setup, automation, and integrations.
Over the years of helping Medspas, wellness, and fitness brands streamline their operations through automation, one thing I’ve consistently found is that most businesses lose revenue inside their systems, not because their offer is weak, but because the backend isn’t working together. Leads go cold, members drop off after onboarding, follow ups are inconsistent, and powerful tools are never fully optimized.
I help businesses solve these challenges by connecting and optimizing Mindbody, Vagaro, Attentive, zapier and GoHighLevel to automate bookings, memberships, client communication, and retention
🏋️ FITNESS & WELLNESS STUDIOS
Yoga, Pilates, Gyms, MedSpas, Beauty Clinics, Massage Studios.
Studio owners typically reach out when operations become manual, retention drops, and their software stack is not fully aligned with how the business runs.
I support:
✅ CRM setup, optimization, and migrations across Mindbody, Momence, Arketa, Glofox, Gymdesk, Bsport, Clinic Master, and related systems
✅ Workflow automation for onboarding, bookings, reminders, waitlists, and follow-ups
✅ Marketing and retention campaigns that improve engagement and repeat visits
✅ Data migration, integrations, and system cleanup to ensure accurate client records
⚙️ COACHES & SERVICE BUSINESSES
Coaches, Agencies, Real Estate, Consultants
Business owners typically reach out when leads are coming in but not converting due to weak follow-up systems, disconnected tools, or incomplete automation.
I build:
✅ CRM and pipeline systems in GoHighLevel and HubSpot
✅ Sales funnels and landing pages that capture and route leads automatically
✅ Email and SMS automation based on user behavior and engagement
✅ Zapier, Make, and AI integrations that keep leads moving without manual input
Different tools. Same outcome.
A business with connected systems that convert leads, retain clients, and reduce manual workload across operations.
Top Rated | 100% Job Success | 6+ Years Experience | Certified Mindbody | Certified GHL | Momence | Arketa Specialist
Send me your platform and current setup. I’ll identify where your system is leaking revenue and what needs to be optimized first.
Marketing Automation
CRM Automation
Email Automation
Sales Funnel
Landing Page
Marketing Strategy
Lead Management Automation
Marketing Operations & Workflow
API Integration
HighLevel
HubSpot
Zapier
ClickFunnels
Lead Nurturing
Email Marketing
MINDBODY
Healthcare Software
Health & Fitness
Health & Wellness
CRM Software
Peninnah W.
Nairobi, Kenya
$10/hr
5.0
3 jobs
Businesses rarely lose revenue because they send too few emails.
They lose it when customers disengage throughout the buying journey when follow-up is inconsistent, lifecycle gaps appear, and automation no longer matches customer intent.
I'm Peninnah Wainaina an Email & Lifecycle Marketing Specialist who helps businesses diagnose customer journey friction and build lifecycle marketing systems that improve engagement, retention, and revenue.
Before recommending another campaign or automation, I believe in understanding why performance is underdelivering.
Every project begins with a structured approach:
1. Profile the customer journey to understand how customers move from first touchpoint to repeat purchase.
2. Evaluate lifecycle performance by analysing engagement metrics, segmentation, deliverability, automation, and campaign performance.
3. Notice where customers disengage by identifying conversion friction, weak follow-up, messaging gaps, or opportunities hidden within the data.
4. Nurture through better automation by optimising lifecycle flows, segmentation, personalisation, and customer communication.
5. Yield measurable results through continuous testing, optimisation, and performance analysis.
Rather than simply building email flows, I build lifecycle systems that support the entire customer experience.
My experience includes managing end-to-end Klaviyo automation for a safari brand and designing ActiveCampaign lifecycle workflows for an international education company, supporting lead nurturing, promotional campaigns, newsletters, and CRM-driven customer engagement. I also bring more than ten years of corporate communications and public relations experience, allowing me to combine analytical thinking with messaging that feels relevant, personal, and human.
Services
• Lifecycle Email Strategy
• Customer Journey Audits
• Klaviyo & ActiveCampaign Automation
• Welcome, Lead Nurture, Abandoned Cart, Browse Abandonment, Post-Purchase & Win-Back Flows
• CRM Management & Lead Pipeline Organisation
• Audience Segmentation & Personalisation
• Email Campaign Management
• A/B Testing & Lifecycle Optimisation
• Customer Engagement & Lead Follow-Up
• Email Performance Reporting & Insights
Platforms & Tools: Klaviyo, ActiveCampaign, Mailchimp, ConvertKit, HubSpot CRM, ManyChat, Meta Business Suite, Canva, ChatGPT, and Google Workspace.
If your email marketing isn't delivering the results you expect, let's identify where customers are disengaging, remove the friction, and build a lifecycle strategy that turns more prospects into loyal customers.
Email Marketing Strategy
Email Design
Email Automation
Email Copywriting
Email Testing
Landing Page
Search Engine Optimization
Marketing Strategy
Sales Funnel
Lead Generation
Automation
HighLevel
CRM Automation
Digital Marketing
Content Strategy
Campaign Management
Sales Funnel Implementation
Automated Workflow
Email & Newsletter
Maurice N.
Nairobi, Kenya
$20/hr
5.0
1 jobs
Businesses work with me to turn GoHighLevel into a streamlined, automated growth system.
I specialize in designing and building end-to-end automation systems within GoHighLevel, integrating CRM automation, pipeline management, calendar processes, funnel development, email/SMS automation, and AI tools into one seamless operation.
Your leads are captured, nurtured, booked, and followed up automatically.
Your team benefits from a smooth, centralized workflow that replaces scattered tools and manual tasks.
Your sales and service workflows run on autopilot.
With a strong background in lead generation, email marketing, marketing automation, and CRM configuration, I build systems that enhance lead quality, increase conversions, and provide smooth customer experiences. My approach is holistic: from automated workflows to API integration, I create scalable systems that support long-term growth while maintaining efficiency across your operations.
The outcome is streamlined operations, consistent engagement, and scalable automation supporting long-term success.
💼 My Expertise
1. GoHighLevel CRM and Account Setup
✔️ Complete backend account setup in Agency Mode with subaccounts for clients and team management.
✔️ Domain integration and email configuration to ensure professional communication and branding.
✔️ Pipeline creation and opportunity management to track leads, deals, and client progress efficiently.
✔️ Calendar setup with automated reminders to streamline appointments and reduce no-shows.
2. Workflow Automation and Lead Nurturing
✔️ Build automated workflows for lead capture, onboarding, follow-ups, and client retention.
✔️ Create triggers, smart actions, and conditional sequences that run 24/7 for consistent engagement.
✔️ Implement automation recipes that simplify repetitive tasks while increasing conversion rates.
✔️ Design multi-step lead nurturing flows combining emails, SMS, forms, and surveys for full lifecycle management.
3. Forms, Surveys and Interactive Quizzes
✔️ Design forms and surveys to collect lead and client information efficiently.
✔️ Build interactive quizzes that qualify leads and segment users automatically.
✔️ Implement conditional logic within forms and surveys to trigger targeted follow-ups.
✔️ Ensure all data collected integrates seamlessly into pipelines and automated workflows.
4. Funnels, Websites and Course Creation
✔️ Build high-converting funnels for lead generation, sales, webinars, and challenges.
✔️ Design landing pages and websites that capture leads and guide them through the customer journey.
✔️ Create and launch online courses and membership areas with automated access and content delivery.
✔️ Integrate funnels with workflows, pipelines, and calendars for a seamless lead-to-client process.
5. Email, SMS and Marketing Communication
✔️ Create professional email for onboarding, promotions, and follow-up campaigns.
✔️ Set up SMS messaging sequences, including A2P-compliant campaigns for safe and reliable delivery.
✔️ Build multi-channel communication flows to nurture leads, retain clients, and increase engagement.
✔️ Manage social posts and community engagement tools to maintain consistent interaction with audiences.
6. AI Tools and Conversational Systems
✔️ Deploy AI-powered chat and voice agents to qualify leads and assist clients automatically.
✔️ Configure AI flows for realistic conversational experiences while integrating with workflows and pipelines.
✔️ Set up AI employee bots to handle repetitive inquiries and lead engagement tasks.
✔️ Monitor and optimize AI interactions for accuracy, efficiency, and improved conversion.
7. Payments and Monetization Systems
✔️ Integrate payment gateways such as Stripe to accept one-time or recurring payments.
✔️ Automate invoices, contracts, and purchase workflows to reduce manual handling.
✔️ Set up paid calendars, booking automation, and class registration systems.
✔️ Build upsell flows and integrate multiple payment systems for seamless transactions.
8. Account Optimization, Reporting and System Management
✔️ Audit and optimize existing GoHighLevel accounts for better workflow, automation, and funnel performance.
✔️ Build performance dashboards to track leads, conversions, bookings, and ROI.
✔️ Create scalable systems that grow with the business and support long-term client management.
✔️ Maintain organized subaccounts and system snapshots for faster deployment and consistency.
CRM Automation
HighLevel
Marketing Automation
Automated Workflow
Email Marketing
Marketing Automation Strategy
Sales Funnel
Sales Funnel Builder
HubSpot
Landing Page Design
ClickFunnels
Zapier
ActiveCampaign
Landing Page
API Integration
Neville M.
Nairobi, Kenya
$20/hr
4.7
767 jobs
I am a Senior Survey Programmer with over 11 years of experience, I specialize in optimizing complex survey instruments to deliver high-quality data insights..
Skills;
• Enterprise Platforms: SurveyToGo, QuestionPro, Qualtrics, Alchemer, Survey Monkey.
• Advanced Form Tools: Typeform, Jotform, Formstack, KoboToolbox, Formsite, Cognito Forms.
• Specialized Tools: VideoAsk, Zoho Surveys, Wufoo, Logiform, SurveyHero, Qzzr, Outgrow, ScoeApp.
• Core Logic: Advanced skip patterns, branching, piping, randomization, and quota management.
SurveyMonkey
Qualtrics
Zoho Survey
QuestionPro
Advanced Survey Logic
Formsite
SurveyGizmo
Quiz
Jotform
Typeform
Outgrow
Formstack
Survey Question Writing
Quiz Writing
Survey Question
Survey Design
Risper K.
Nairobi, Kenya
$40/hr
5.0
3 jobs
I believe automation should feel anything but automatic.
That is why I design CRM systems and email journeys that feel human, making customers feel seen, understood, and eager to come back.
I help SaaS and eCommerce brands turn data into loyalty and loyalty into growth. Along the way I have delivered measurable wins, boosting retention by 25 percent, reducing churn by 20 percent, and lifting engagement rates across the board.
My craft lives at the intersection of strategy and empathy, using HubSpot, Klaviyo, and a keen eye for customer behavior to build scalable, personal experiences.
I thrive in remote first teams that value focus, ownership, and results.
If you are ready to make your customer experience as memorable as your product, let’s talk.
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