• Knowledge of Sprint planning to decide the stories to develop for the Current sprint.
• Strong knowledge on Jira tool to manage Scrum Projects and Kanban Projects.
• Develop and maintain Product Backlogs.
• Comprehensive knowledge of full system development life-cycle and structured software testing phases.
• Utilized Agile Scrum practices.
• Create test cases and user stories.
• Manual Quality Assurance Testing.
• Familiar with writing bugs using Bugzilla Tool.
• Familiar with SQL commands using MySQL DBMS.
• Experience in programming using Microsoft Access.
• Experience in Microsoft Office suite (Word, Advanced Excel, Power Point, and Outlook).
• Experience in G-Suite.
• Very Good typing skills in Arabic & English (Speed: 50 WPM).
• Experience in drafting formal letters in both Arabic and English.
• Translation skills from Arabic to English and Vice Versa.
• Transcription skills by converting audio and video files into text, and converting PDFs to Word and Excel.
• Researching skills.
• Skills in defining and running software programs, systems, operating systems, and computer hardware devices.
• Data Entry Skills with accuracy and attention to details.
• Very well organized, and multi-tasking.
• E-mail correspondence.
• Designing with Canva.
• Customer service skills on phone, chat and social media platforms.
• Experience on WordPress.
Data Entry
Microsoft Excel
Microsoft Word
Online Research
General Transcription
Grant Application
Manual Testing
WordPress
Presentations
Google Calendar
Google Workspace
Grant Writing
Microsoft Access
PDF Conversion
Translation
Razan S.
Amman, Jordan
$25/hr
5.0
25 jobs
Higher revenue higher occupancy using Pricelabs and ranking software and through listing optimisation.
I help you to register your hotel/ vacation rental unit in Booking.com, Airbnb, Hopeaway,Expedia,Trip advisor, VRBO, Flipkey,Housetrip,Holidaylettings, Expedia, google hotel ads etc. Also, I am certified on boarder with Booking automation Canada channel managers. I have extensive experience in Cloudbeds, Lodgify, Smartbnb, Siteminder,Owner rez,Uplifting, Hostaway, Guesty,Smoobu, Igms, Sabee app, tokeet Hospitable and host of other channel managers
My Expertise
1. Sign up your hotel/vacation rental in major online travel agencies (OTA) and web portals.
2. Managing availability and rates on all major travel agencies (OTA)
3. Integrate with any channel manager
4. Price Optimization-Daily Price adjustments according to market demand, competitor pricing, events and seasonality
5. Revenue Management- Employing revenue management terms such as REVPAR, REV max, ADR, event calendar, Demand based pricing to maximize your overall revenue
6.Help hotels to improve hotel rankings and bookings.
7. Improve content score by loading photos in major travel agencies (OTA) and web portals. We analyze the content score and give recommendations to load photos of unique advantages, rooms, views, surroundings and near by attractions.
8. Hotel/ vacation rental reputation management- Analyzing the negative reviews to trouble shoot the problem areas in the hotel. Beds24
Main Achievements:
Managing daily rates,revenue and overall booking generation for biggest rental operators such as Guestablae Canada, Dell suites Canada and Wrigley suites- Chicago.
Managing daily rates, revenue and overall booking generation for 30 apartment unit based in Osaka, Japan. Using Wheelhouse
Managing daily rates, revenue and overall booking generation for 80 apartment unit based in Chicago- Wiker lofts and Wigley Suites. using Pricelabs
Managing 60 super luxury houses in Dubai, Palm Jumeirah. using Pricelabs
Managing 100 apartments in Brazil and Portugal. Using beyond pricing
As an Executive or business owner, you have so much on your sleeves to do within limited hours, and adding repetitive yet critical administrative tasks to your to-do-list will not only stunt your business growth but rip you off the ample time and energy needed to make crucial decisions for your organization.
I am the professional Virtual Assistant that you have been looking for. I am experienced in the short-term rental business and property management, with in-depth knowledge of various technologies, software, pricing tools, and different Online Travel agency (OTAs) such as Airbnb, DRBO, furnished Finder, Guesty, e.t,c.
In my last employment, I managed a team of 10 professionals for effective work productivity, Utilised problem-solving skills to resolve over 300 customers' complaints and enhanced service level, and Offered administrative support such as writing and editing memos, project preparation, staff routine scheduling, and several other activities, scheduled over 100 appointments for the Manager and carried out other activities as required. My passion as a Virtual Assistant was borne out of the need to support Executives so that they can take a well-deserved break.🤗
My specialties include:
✔ Executive Support
✔ Administrative and Office Support
✔ Customer Support
✔ Inbound and Outbound Correspondence
✔ Lead Generation
✔ Data Entry
✔ Airbnb Co-host
✔Airbnb Arbitrage
✔Zillow Expert
✔ Appointment Scheduling
✔ Social Media Marketing & Management
✔ Calendar Management
✔ Web Research
✔ Real Estate
✔ Travelling Research, Scheduling, and Management
✔ Email Marketing & Management
✔ Bookkeeping
✔ Drafting of Memos
✔ Team and Project Management
Why you should hire me:
🔹 I possess over 6 years of experience as a Virtual Assistant
🔹 Excellent phone, email, and instant messaging communication skills
🔹 Solid organizational skills
🔹 Excellent time management skills
🔹 Property management skills
🔹 Strong working ethics
🔹 Ability to work with little or no supervision
🔹 Discretion & Confidentiality
🔹 Strong critical and analytical skills
🔹 Ability to multitask and prioritize tasks
🔹 Adherence to policies, deadlines, and budgets
🔹 Fast typing speed and the ability to work for over 40 hours per week.
Tools I can effectively work with include:
Skype, Zoom, Hootsuite, Sprout Social, Zillow, Mojo Dialer, Salesforce Hubspot, Loom, Airtable, Social Hub, Zendesk, Hubspot, Microsoft Office, Openphone, Google Workspace, VOIP, Meet, Freshdesk, Slack, Dropbox, and several others.
If you need a resourceful professional who can effectively support you, manage your team, and projects and ensure you achieve improved work productivity. Then I am the best for you.
Revenue Management
Real Estate Virtual Assistance
Shahed A.
Amman, Jordan
$3/hr
5.0
9 jobs
Need to boost your Airbnb or Booking.com revenue? I help short-term rental hosts and property managers maximize occupancy, increase nightly rates, and unlock their listings’ full potential using data-driven strategies and smart automation.
I'm Shahed, a Short-Term Rental Revenue & Listing Optimization Specialist with years of hands-on experience managing and scaling STR portfolios across Airbnb, VRBO, and Booking.com. While I’m new to Upwork, my extensive industry experience means I’m ready to deliver results from day one. Feel free to schedule a call so we can discuss your goals and how I can help grow your business.
Here's how I can help you:
🔹 Dynamic Pricing Strategy – I build custom pricing systems using tools like PriceLabs to adjust rates based on demand, seasonality, and local trends.
🔹 Revenue Management – I monitor markets, track competitor pricing, and optimize rate strategies to grow both revenue and occupancy.
🔹 Listing Audits – I find and fix revenue leaks, underperforming dates, or mispriced listings with detailed performance audits.
🔹 PMS + Channel Manager Setup – I configure tools like Guesty, Hospitable, Hostaway, Lodgify, and Smoobu for calendar sync, automation, and cross-platform pricing.
🔹 Listing Optimization (SEO + Conversion) – I improve titles, descriptions, photo order, and amenities to boost rankings and drive more bookings.
🔹 Portfolio Management (1–200+ Listings) – I manage full STR portfolios across multiple markets—pricing, automation, reporting, and strategy.
🔹 Pre-Purchase Revenue Audits – Thinking of buying a property? I’ll analyze its income potential based on real data before you invest.
🔹 Clear Reports & Fast Communication – Expect transparency, fast response times, and regular performance updates.
Why work with me?
✅ I don’t just “set and forget.” I actively monitor your listings, test strategies, and make data-backed decisions that lead to real growth.
✅ I treat your properties like my own — with attention to detail, full transparency, and quick problem-solving.
✅ I combine technical know-how (tools, pricing, automation) with a sharp eye for listing appeal and guest behavior.
✅ I’m flexible, responsive, and easy to work with — whether you manage 1 unit or 200.
My goal is simple: make your listings work harder, earn more, and free up your time.
Tools I Work With
Dynamic Pricing & Revenue Management:
‣ PriceLabs
‣ Beyond
PMS & Channel Managers:
‣ Guesty
‣ Lodgify
‣ OwnerRez
‣ Smoobu
‣ Hostaway
‣ Hospitable
Booking Platforms (OTAs):
‣ Airbnb
‣ VRBO
‣ Booking.com
Analytics & Reporting:
‣ Key Data
‣ AirDNA
‣ Custom Excel/Google Sheets Dashboards
💬 Whether you need a quick audit or full portfolio support, I’d love to hear about your goals. Send me a message and I’ll let you know exactly how I can help — no fluff, just clear steps to grow your STR business.
Multitasking
Microsoft Office
Critical Thinking Skills
Revenue Management
Search Engine Optimization Report
Pricing
SEO Audit
Fotima S.
Irbid, Jordan
$20/hr
4.8
78 jobs
- Translator English, Russia,Tajik
- English (IELTS UKVI certificate), Russian, Tajik, Persian, Arabic languages.
- SMM certificate
- Social worker (Bachelor Diploma)
- Sociologist (master diploma)
- Have more than 5 years of experience in translation.
- Worked as an interpreter of Russian -Tajik languages in Russia from 2014 -2019 years
- Published more than 10 article in social sciences have experience in writing (article)
- Creative person
Administrative Support
Virtual Assistance
Russian
Translation
English to Russian Translation
Tajik
Research Proposals
Online Chat Support
Email Support
Customer Support
Social Media Management
Microsoft PowerPoint
Communications
Google Assistant
Social Media Management Analytics
Saif J.
Irbid, Jordan
$12/hr
5.0
25 jobs
Available 24/7!
Need a reliable Jordanian virtual assistant !
for app testing , mobile services , SIM testing,Arabic translation and Arabic localisation, or Arabic medical support,
Jordanian Arabic MSA Voice Actor for AI Training & Data Collection ?
You’re in the right place.!!
Client Feedback:
1-Saif did his job well. Quick and reliable person. We made an internet survey and he helped a lot
2-Very easy to work with Saif. He commits to any task given and does everything to make sure it is completed successfully. That is why I will always return."
3-great work. much appreciated. great attitude and easy to work with
You’re in the right place.
4 Saif has been supporting us for years, and it has been a great experience working with him. He is highly reliable, responsive, and always easy to communicate with. He consistently provides timely support and demonstrates a strong sense of responsibility in his work. Saif is also very helpful, understanding, and accommodating whenever urgent assistance is needed. We truly appreciate his contribution and we would highly recommend him."
My name is Saif Jebawi, and I am a 5th-year medical student from Jordan with hands-on experience in:
✅ Mobile app & website testing
✅ Jordan mobile services testing (Zain, Orange, Umniah SIM testing)
✅ Virtual assistance & customer support
✅ Arabic localization & cultural validation
✅ Arabic-English translation
✅ Medical research and healthcare-related tasks
✅Jordanian Arabic Voice Actor for AI Training & Data Collection
✅ AI training and data annotation
Why clients choose me:
1-Fast communication and quick turnaround
2-Attention to detail in bug reporting and QA documentation
3-Available across different time zones
4-Native Jordanian Arabic speaker , English speaker
5-Strong medical background for medical jobs
My 100% Job Success Score and client feedback reflect my quality reliability and consistency
Virtual Assistance
QA Testing
Arabic
Testing
Medical Translation
Medical Writing
Quality Assurance
TestLink
Hamza O.
Amman, Jordan
$20/hr
5.0
19 jobs
Virtual Assistant & Administrative Support Specialist | Amman, Jordan | 100% Job Success & Rising Talent
I provide reliable virtual assistant and administrative services to international clients, NGOs, and local businesses operating in Jordan. With 16+ successfully completed projects, I specialize in:
✅ VIRTUAL ASSISTANCE: Data entry, scheduling, document handling, email correspondence, detailed report preparation, and appointment coordination
✅ RESEARCH & ANALYSIS: Market research, marketing analysis, data collection, and competitive intelligence—including comprehensive marketing analysis for banking initiatives
✅ ADMINISTRATIVE EXPERTISE: Government paperwork (visas, work permits, official documents), registration processes, and compliance documentation
✅ LOCAL COORDINATION: Payment system testing, app testing with local SIM cards, on-ground logistics, mystery shopping, and sourcing in Amman
✅ LANGUAGE SKILLS: Fluent in Arabic (native) and English, enabling effective communication for international projects across Jordanian, Gulf, and Saudi markets
Backed by 6+ years with leading INGOs (Danish Refugee Council, Norwegian Refugee Council), I bring proven reliability, strict confidentiality, and meticulous attention to detail. Clients consistently praise my timeliness, accuracy, and responsiveness.
Seeking trusted, multi-skilled virtual and administrative support in Jordan? Let's connect to discuss how I can support your business goals.
Data Entry
Data Cleaning
Data Collection
Data Analysis
Research Proposals
Proposal
Data Analytics
Data Extraction
Data Chart
Survey
Needs Assessment
Assessment Activity
Market Research
Event Management
Sporting Event
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