With 7+ years as an independent freelancer—backed by 2,300+ logged hours, Top-Rated Plus (Top 3%), and 120+ successfully delivered projects on Upwork—I’ve helped 15 SaaS founders and entrepreneurs bring their vision to life by managing the full product lifecycle from idea to launch.
As a Senior Agile Business Analyst and Product Manager for SaaS, B2B, and B2C products, I help founders build their vision from 0 → 1 by defining and managing requirements, backlogs, roadmaps, and prioritization (MoSCoW); delivering user research, competitive analysis, market research, user journeys, wireframes, user stories, and acceptance criteria; and more.
Then, I move into QA Analyst work to test and validate releases against requirements and specifications. This includes creating test cases and edge cases, reporting bugs, running cross-platform testing (web, iOS, Android), and performing UAT, functional, UX, and performance testing.
Finally, I move into technical writing, creating API documentation, building knowledge bases with AI chatbot integration, writing release notes, user guides, and how-to articles, designing annotated screenshots with callouts, and producing demo and walkthrough videos.
As a T-shaped engineer with a primary role as an Agile Business Analyst and Product Manager, plus experience as a QA Analyst and Technical Writer, I’m confident I can help you with the following:
🧰 MAIN ROLE: Senior Agile Business Analyst | SaaS & B2B Product Manager
● Business Analysis & Planning: Understand your idea and high-level requirements. Draft market research, competitive analysis, requirements, scope, and UX research. Draft BRDs and PRDs, and use AI to accelerate documentation so I spend less time writing and more time on strategy, prioritization, and validation.
● Product Management: Define the MVP and roadmap. Create the backlog. Draft user stories, acceptance criteria, business rules, prioritization, validations, and data mapping. Create UX wireframes and sketches, and map user flows and journeys.
● Requirements Engineering & Designing: Designing UML diagrams (use case, sequence, activity, context, ERD, DFD), BPMN (levels 1-3), and flowcharts. Support architecture engineers by creating technical and cloud architecture diagrams. Draft high-level and low-level design documents.
✍️ T-SHAPED ROLE: Technical Writer | API Documentation | Knowledge Bases | Walkthrough & Demo Videos
● Technical Writing & Documentation: Write API and developer documentation using a docs-as-code approach (Mintlify, ReadMe, GitBook, etc.). Build knowledge bases and help centers (Intercom, Notion, GitBook, MkDocs, etc.), including AI chatbot integrations. Create how-to articles, user guides, and release notes in weeks, not months.
● Walkthrough & Demo Videos: Create screencasts, feature demos, and walkthrough videos with AI voiceover, callouts, screen recording, on-screen text, and zoom effects.
🪲 T-SHAPED ROLE: QA Analyst | Test Engineer
● QA vs Requirements Validation: Validate new releases against requirements 1:1, flag mismatches, draft AI-assisted test cases to cover gaps, create UAT test plans, and share them with the dev team.
● Manual & Cross-Platform Testing: Perform manual, cross-platform testing across iOS, Android, macOS, Windows, Linux, and web (Chrome, Safari, Firefox, Edge, Brave). Draft AI-assisted test cases and create bug reports (Sequence ID, Title, Description, Priority, Test Status, Progress Status, Test Steps, Expected Result, Screenshots/Recorded Videos).
⚒️ My Tools
I use Notion, Jira, Trello, Confluence, Asana, Azure DevOps, ClickUp, Monday, Slack, Miro, Figma, Claude, ChatGPT, Gemini, Draw io, Lucidchart, Visio, FigJam, Google Workspace, Microsoft 365, Swagger, ReadMe, GitBook, Intercom, MkDocs, Nextra, and Fumadocs.
Let’s work together to shape your product faster, clearer, and more effectively. Send me a message, and I’ll be more than happy to help.
Best regards,
Abdelrahman Ragab
Technical Documentation
API Documentation
Technical Writing
SaaS
English
Requirements Specification
Business Analysis
AI Product Management
Requirement Analysis
Agile Project Management
Minimum Viable Product
Competitive Analysis
Gap Analysis
Manual Testing
Product Management
Quality Assurance
Product Backlog
Project Prioritization
Lucidchart
Miro
Reddy Shyam Shankar G.
Dubai, United Arab Emirates
$35/hr
5.0
232 jobs
I help crypto, forex, and stock-market businesses ship trader-credible content, conversion-focused design, and integrated product builds. Without the back-and-forth of hiring three different specialists.
I'm Reddy Shyam Shankar Garla. A funded trader (FTMO, Funded Trader, CTI), published author, multi-disciplinary designer, and full-stack developer based in Dubai. Top Rated on Upwork with 95% Job Success, $200K+ earned across 198 contracts, and 10,400+ hours logged.
What I deliver:
1. Crypto, forex, and stocks domain work. Long-form articles, exchange reviews, whitepapers, ebooks, technical analysis, broker marketing, and SEO content that reads native to traders, not borrowed from a content brief. Published on Seeking Alpha (as "Hunting Alpha"), Keenbase Trading, Authory, Forex Academy, and across X/Twitter for live market commentary. Four published ebooks including "Fundamentals of Trading", "How to Become a Millionaire in Cryptocurrency", "Bitcoin Basics", and "Fundamentals of Crypto Investing".
2. Design and video. UI/UX in Figma. Recent work includes Dreamcars (crypto presale), AAYU (healthcare AI app), ZeroHeroes (Web3 carbon credits), Ditch Dollar (copytrader), and the Milly FX broker website. Logo design, brand identity, illustration, 2D and 3D work, motion graphics, pitch decks, and end-to-end video editing across long-form YouTube and short-form Reels, Shorts, and TikTok.
3. Full-stack development. Alongside an engineering team I've worked with since 2017, I ship end-to-end product. React, Vue, Next.js, React Native on the front end. Node.js, Python, Django, FastAPI, Go on the back end. AI and ML integration (LLMs, predictive analytics, NLP, computer vision). Blockchain and Web3 (smart contracts, DEX, mobile wallets, NFT marketplaces). Compliance-ready: SOC 2 Type II, HIPAA, and World Bank Group Vendor experience.
Notable clients:
KuCoin, Bybit, Coinstats, Mintos, Coingape, Bittrex, Binance, Darico, Metacade, INDT, CedarFX, EagleFx, LonghornFx, Hugosway, Vantage FX.
Case studies that show the depth:
AI-powered due-diligence SaaS for a VC/PE client. Re-architected platform plus a proprietary AI engine cut deal-flow review time 80%, helped raise an $8M seed round, achieved SOC 2 Type II compliance, and onboarded the platform as a World Bank Group vendor.
Operations SaaS for Acube Real Estate, Dubai. Custom KPI dashboard with AI-powered employee monitoring delivered a 45% efficiency gain, 90% lead-time reduction, and 25% revenue lift.
HIPAA-compliant cloud and AI cyber-security build for VitalAxis Inc, USA. 93% threat reduction, 99.8% uptime, full migration to a resilient cloud architecture.
How I work:
I clarify scope before the meter runs. Every project starts with a short questions-and-assumptions doc so we both agree on what "done" looks like, then I ship in tight milestones with weekly demos. If I'm not the right fit, I say so honestly rather than waste your Connects or your time.
Based in Dubai (GMT+4). Available across US, EU, and APAC overlap windows, comfortable with async-first communication, and able to start same-day when the brief is clear.
Let's talk:
If you have a project in any of these areas (crypto / forex / stocks content, finance-product UI/UX, video, or full-stack development with a financial or AI angle) send me a message or invite me directly. I reply within a few hours during UAE business hours and can usually start within 1 to 2 days of scope sign-off.
Technical Analysis
Financial Analysis
Blockchain
Blockchain, NFT & Cryptocurrency
Portfolio Management
SEO Writing
Bitcoin
Forex Trading
Cryptocurrency
Landing Page
Ebook Writing
Content Writing
Christian Ivan B.
Cabuyao, Philippines
$6/hr
5.0
28 jobs
I am a versatile and detail-oriented Computer Science professional with hands-on experience in software quality assurance, data research, AI-assisted workflows, and Python-based data processing. I have worked on a wide range of projects including QA testing for web and mobile platforms, large-scale data collection and structuring, AI research assistance, and content management tasks. I am comfortable working with repetitive, accuracy-critical tasks as well as research-heavy and analytical work. I combine technical understanding with strong attention to detail to deliver reliable, well-structured outputs for both technical and non-technical teams.
Core Skills and Experience
Software Quality Assurance (QA)
Experienced in manual QA testing for web and mobile applications, focusing on UI/UX evaluation, functional testing, and user acceptance testing. I have tested platforms such as Tradelance, Vacature-ORBIT, Trainee.in, OneMind, and other SaaS and mobile applications. My QA work includes identifying UI inconsistencies, usability issues, broken flows, edge cases, and reporting clear, actionable feedback for developers and stakeholders.
Data Research and Structuring
Strong background in large-scale data research, cleaning, and organization. I worked on a biology and medical database project involving nearly 200,000 structured entries, requiring high accuracy, consistent formatting, and reliable sourcing. I also handled research tasks that involved collecting verified resources, organizing them into spreadsheets, and ensuring completeness and data integrity.
Python and Data Processing
Proficient in Python for data scraping, processing, and automation. I have built scrapers to collect structured data from multiple websites, including an ice hockey platform (CHAMPS app) where I gathered and organized data from over 100 schools. I am experienced with libraries such as Pandas, NumPy, BeautifulSoup, and CSV/Excel workflows for transforming raw data into clean, usable datasets.
AI and Machine Learning Experience
Hands-on experience with machine learning through my undergraduate thesis on ECG-based atrial fibrillation detection using FFT and deep learning models (CNN-LSTM and ResNet-Attentive). I handled data preprocessing, feature transformation, model training, evaluation, and result analysis. This research has been accepted for presentation at the RSU International Research Conference 2026, demonstrating my ability to work on end-to-end ML pipelines in a research setting.
AI-Assisted Workflows and Prompting
Regularly use AI tools such as ChatGPT and Perplexity to support research, content generation, data structuring, and optimization tasks. I design prompts to produce structured outputs, assist with content localization, summarize research findings, and improve productivity while ensuring all outputs are reviewed and verified manually.
Content Management and Admin Tasks
Experienced in CMS-based content entry and updates, including creating and populating pages, adding products, formatting content, writing meta titles and descriptions, and adding SEO-friendly image alt text. I am comfortable following templates, maintaining consistency across pages, and working with repetitive content tasks where precision matters.
Additional Strengths
• Strong attention to detail and accuracy
• Able to follow detailed written instructions
• Comfortable with repetitive and time-bound tasks
• Clear written communication in English
• Self-driven and reliable with minimal supervision
Java
Data Analysis
Data Entry
Information Analysis
Microsoft Excel
Google Docs
Python
Data Structures
Testing
Query Language
Tapobrata Das G.
West Windsor Township, New Jersey
$30/hr
5.0
9 jobs
Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries:
🔹Banking
🔹Fintech
🔹Insurance
🔹Human Resources
My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with:
🔹Deep domain expertise
🔹A proven track record of driving results in high-stakes enterprise environments
I specialize in:
🔹Evaluating systems, processes, and user experiences
🔹Bridging the gap between business stakeholders and technology teams
🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans
Whether you need:
🔹 A Business Requirements Documentation (BRD) crafted from scratch
🔹 Functional Requirements Documents (FRD)
🔹 User Stories & Acceptance Criteria
🔹 Agile/Scrum Documentation
🔹 An Agile team led through a complex sprint cycle
🔹 A system implementation managed end-to-end
🔹 UAT Planning & Support
🔹 Process Flow Diagrams
🔹 Gap Analysis
🔹 Data Mapping & Workflow Documentation
🔹 Stakeholder Communication
🔹 Project Coordination & Delivery Support
I bring structured thinking, strong communication, and enterprise-level execution to every engagement.
𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘
📌 Business Analysis
Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery
📌 Agile & Project Management
Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination
📌 Domain Expertise
Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management
📌 Data & Technical Skills
SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting
📌 Tools & Platforms
Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR
📌 Methodologies
Agile • Scrum • Waterfall • SAFe
✅ Why clients work with me:
✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources.
✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects.
✔ Clear and structured documentation
✔ Strong business-to-technology communication
✔ Enterprise project experience
✔ Reliable stakeholder management
✔ Fast learning and problem-solving ability
✔ Detail-oriented delivery approach
In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs.
Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items
Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project.
Thank you!
Business Analysis
Stakeholder Management
Agile Project Management
Dev & IT Project Management
Digital Project Management
IT Project Management
Customer Experience Management Software
Product Backlog
Requirements Specification
Product Requirements Document
Requirement Management
Requirement Analysis
Enterprise Architecture
Business Process Management
Agile Software Development
AI Product Management
Jira
Software Design
Qualitative Research
Software Consultation
Anne C.
Antipolo City, Philippines
$15/hr
4.9
171 jobs
Let’s talk and work on your projects together! (I LOVE AND GENUINELY HELP STARTUPS! 📈🚀)
Until now, a lot of my clients still have me for work at times they need help. I work with integrity and deliver only with my best leading to having a good relationship with them.
What I can do for you:
• Software Testing Services (Manual and Automated)
• UI Testing (Cross-browser and Cross-device)
• API and Performance Testing
• AI Prompt Testing
• Site Audit (Shopify, WooCommerce and the like)
• Technical Documentation and Writing
• Editing/Proofreading
• Building WordPress Websites
• Technical Support / Assistance
• Project Management
How and where I can be of help:
• Analyzing users stories and/use cases/requirements for validity and feasibility
• Execute all levels of testing (Exploratory, UI, Regression, Smoke & Sanity, Functional, Usability, Performance, and UAT)
• Help AI apps get smarter by testing and providing feedback
• Detect and track software defects and inconsistencies, bug reports with annotation
• Writing Knowledge Bases and Manuals - Technical Documentation - User Guides
• Provide technical support, feedback and recommendations based on best practices
What I can offer for the team:
• 10+ years of experience as a Software Tester (Web and Mobile)
• 2+ years of using AI heavily for product testing
• 8+ years doing Technical Documentation w/ close coordination w/ developers on a daily basis
• 5+ years of BPO experience as a Technical Support/Helpdesk
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast-paced environment with minimal supervision
• Sense of ownership, critical thinker and problem-solving skills
• Excellent interpersonal and communication skills
• Team player with Good time-management skills
I am very open and flexible on my approach and to discussions to meet each client's needs.
Work with integrity. Deliver with quality and excellence. I can only commit to these.
Anything you need help with? I will always be glad to be of assistance. Send me a message. 📩
Technical Documentation
Web Testing
Mobile App Testing
Bug Tracking & Reports
User Acceptance Testing
Usability Testing
Regression Testing
Functional Testing
Manual Testing
Artificial Intelligence
API Testing
Performance Testing
Cross Browser & Device Compatibility
Prompt Engineering
WordPress
Muhammad A.
Lahore, Pakistan
$40/hr
5.0
7 jobs
Need top talent fast without compromising on quality?
I help startups, scale-ups, and enterprise organizations hire exceptional professionals who drive growth, innovation, and long-term success.
With over 10 years of experience in Recruitment, Talent Acquisition, and Human Resources, I have partnered with global companies across:
✔ Tech & Software Engineering
✔ AI & Machine Learning
✔ SaaS
✔ FinTech
✔ Digital Marketing
✔ Public Relations (PR)
✔ Startups & Scale-ups
✔ Enterprise Organizations
Throughout my career, I have successfully supported the hiring of hundreds of professionals across technical, non-technical, leadership, and executive-level positions. My focus is not just finding qualified candidates but identifying individuals who align with your company culture, vision, and long-term objectives.
What I Bring to the Table
End-to-End Recruitment
• Talent Sourcing & Headhunting
• Candidate Screening & Evaluation
• Technical & Non-Technical Hiring
• Interview Coordination & Management
• Reference & Background Checks
• Offer Negotiation & Onboarding Support
HR & People Operations
• Employee Relations
• Performance Management
• Learning & Development (L&D)
• Employee Engagement & Retention
• HR Policies & Compliance
• Organizational Development
Specialized Hiring Areas
• Software Engineers
• AI/ML Engineers
• Data Scientists
• DevOps & Cloud Engineers
• Product Managers
• SaaS Professionals
• Digital Marketing Experts
• PR Specialists
• Leadership & Executive Roles
Key Achievements
🏆 Successfully helped companies hire hundreds of high-performing professionals across multiple industries.
🏆 Built and scaled teams for startups, helping businesses grow from early-stage operations to established organizations.
🏆 Reduced hiring timelines through strategic sourcing, talent pipelines, and efficient recruitment processes.
🏆 Recruited professionals across North America, Europe, the Middle East, and Asia.
🏆 Consistently focused on quality hiring, culture fit, and long-term employee retention.
Why Clients Choose Me
✅ 10+ Years of Recruitment & HR Experience
✅ Faster Hiring Without Sacrificing Quality
✅ Strong Focus on Culture Fit & Long-Term Retention
✅ Proven Experience Across Tech, AI, SaaS & FinTech Industries
✅ Flexible Working Hours Across Global Time Zones
✅ Reliable, Professional & Self-Managed
✅ End-to-End Recruitment, HR & Administrative Support
I work as a true extension of your team, allowing you to focus on growing your business while I handle the people side of operations.
Whether you need an embedded recruiter, HR partner, or full-cycle talent acquisition specialist, I can help you attract, hire, and retain the talent needed to achieve your business goals.
Let's connect and discuss how I can support your hiring and HR needs.
Technical Analysis
Staff Development
IT Recruiting
Candidate Sourcing
Market Research Interview
Administrative Support
Payroll Accounting
Human Resources Consulting
LinkedIn Recruiting
Boolean Search
Staff Recruitment & Management
LinkedIn Profile Optimization
Candidate Source List
Human Resources Compliance
Reverse Recruiting
Candidate Interviewing
Resume Screening
LinkedIn Development
HR Policy
CRM Automation
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Emerald Tiger
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Kinetic Investments
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Summa Linguae
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