Hire the Best Virtual Assistants
in Serbia

I’m a detail-oriented Virtual Assistant with experience in business operations, customer relationship, and cross-team coordination. I bring structure to messy workflows, clarity to data, and calm execution to day-to-day operations. 💡 My Experience 💡 ✔️Customer Relationship •Monitoring customer accounts and service performance metrics. •Analyzing customer data to identify risks, gaps, and improvement opportunities. •Supporting customer onboarding, entitlement accuracy, and billing readiness. •Preparing customer-facing reports and internal insights. •Coordinating with Sales, Operations, and Technical teams to resolve issues. •Tracking escalations and ensuring timely follow-ups and resolutions. •Maintaining accurate customer records and documentation. •Daily use of CRM platforms (Salesforce), reporting tools, and Microsoft suite. ✔️ Virtual Assistance •Navigating through Salesforce platform. •Navigating through Share Point platform. •Email management. •Calendar management. •Appointment setting and scheduling. •Time management. •Travel arrangements and booking of hotel rooms, plane tickets, rental cars. •Organizing of project management boards. •Preparing meeting agenda and tracking minutes on the meetings. •Working with teammates and other people from cross functional teams to sort out various ad hoc tasks. •Daily use of Google and Microsoft suite. ✔️Business Operations Analyst •Data analysis and reporting using SQL and Excel. •Monitoring and validating invoices, transactions, and entitlement data. •Identifying process gaps and supporting revenue protection initiatives. •Preparing operational reports and dashboards for stakeholders. •Documenting As-Is processes and maintaining process matrices. •Collaborating with Finance, Data, IT, and Development teams on issue resolution. •Supporting automation and process improvement initiatives. •Daily use of Excel, SQL tools, internal ERP systems, and Microsoft suite. I am competent and resourceful and I do not outsource any of the projects that I take on. Hiring me will allow you to work ON your business, not IN it. 💡 If you want to know more about how I can help you, contact me and let's set up a quick discovery call.

🌟 Discord Server Full Setup Channels + adding special bots (for Verification, Support tickets, Stats Level, Invites by each user, Activity, NFT sales, Twitter/Whop Integration, etc) ☑️ Moderation of Discord Server (Replying to the question with a good response rate) ✅ Flexible time with Activity 8 hours a day ✔️ I'm a fluent English speaker with satisfactory grammar 💫 I am a fast learner and can work independently on various tasks 🔎 Web Research/Data collection/mining about any industry for which you need companies for ✍️ Excel Expert, Reorganizing Excel tables, input from various databases to Excel table 📑 I am very accurate and precise, and I also have great attention to detail In the past few years, I setup several hundred Discord servers of different types. With the experience that I possess, I fully understand what every server needs to have, how to look, which bots to use, and many other things. Also, I was a moderator in Various Communities on Discord and Telegram, providing great support to the community, with more than 5 years of experience. So in the end, don't waste your time, just contact me :)

Are you looking for a reliable and resourceful Virtual Assistant who can help you save time, stay organized, and grow your business? With over 3 years of experience as a Virtual Assistant and 2 years as a Virtual Receptionist, I provide professional support tailored to your unique needs. I specialize in: 📞 Virtual Receptionist Services: inbound & outbound calls, cold calling, scheduling, and client communication. 📧 Email & Calendar Management: keeping your inbox organized, prioritizing messages, and ensuring you never miss important deadlines. 📱 Social Media Management: creating and scheduling engaging posts, managing accounts, and helping brands connect with their audience. 📝 Content Writing & Editing: articles, reports, interviews, reviews, and marketing content across various industries.

If you need someone who can jump into any task, figure things out on the fly, and get things done without hand-holding, you’re in the right place. With a background that spans everything from running a business to coordinating projects, managing teams and operations, and handling client relations, I bring a unique blend of skills to the table. Need someone who can juggle multiple tasks, streamline processes, and keep everything running smoothly without constant supervision? That’s where I come in. I am very passionate about helping others get the most out of the work they do. I believe communication and a positive attitude are key, and I can quickly familiarize myself with your projects to ensure you, your team and your clients have the best possible experience. I’ve worked across various industries and adapted to countless tools along the way, including ●Asana ●Trello ●ClickUp ●ActiveCollab ●Slack ●Notion ●MailChimp ●Leadpages ●Jotform ●Leadshook Strong podcast booking experience!!! Also, I have a LOT of experience with web content management and systems like: ●WordPress ●Joomla ●Solo Build It Beside this, I have HTML and basic CSS knowledge as well.

Do you feel like you are wasting time on minor things that prevent you from expanding your business? With more than ten years' experience I know how administrative work can be time-consuming. In order to have time to focus on developing your business frontiers and make it thrive, feel free to delegate all those minor stuff to me. Things I can help you with are: - Managing your daily/weekly tasks - Project Management - HR tasks (Boolean search; sourcing and screening candidates; LinkedIn Recruiter) - Social Media - Email marketing - Transcription - Data entry - Document filing - Managing emails - Scheduling appointments and calendar management - Some research work - Making travel arrangements - Coordinating with suppliers, partners, etc. - Other similar administrative tasks I find myself diligent, systematic and organized professional with the ability of good time management, adjustment to the new jobs and different profiles of people. Also, I am a communicative, energetic, and resourceful person, constantly striving towards enhancing my professional performance. My skills also include working in: - Canva - Wordpress (updating posts) - Trello/Asana - Slack - Notion - Brevo/Mailerlite - Monday - Sales Navigator - LinkedIn Recruiter - Click Up If you think we are a match, don’t hesitate to contact me!

If you want to have job done on the highest level with no doubts of quality, punctuality and expertise, I am the right person for you. I am extremely efficient in Microsoft Office programs and using internet in general. I have worked in administration in private companies, I did promotion of products which offered me experience in working with people and I worked as a shop assistant in retail shop. For the last two years I have been working as a freelancer on businesses of writing articles for webmasters. I love working with people both personally and virtually. I am fluent in English and Spanish language. Punctuality, reliability, care for details are my strengths.