Hire the Best Chat Support Specialists
in Serbia

If you want to have job done on the highest level with no doubts of quality, punctuality and expertise, I am the right person for you. I am extremely efficient in Microsoft Office programs and using internet in general. I have worked in administration in private companies, I did promotion of products which offered me experience in working with people and I worked as a shop assistant in retail shop. For the last two years I have been working as a freelancer on businesses of writing articles for webmasters. I love working with people both personally and virtually. I am fluent in English and Spanish language. Punctuality, reliability, care for details are my strengths.

My main role is Customer Support Agent (E-commerce) through chat or email. - I'm experienced in Re:amaze, Gorgias, Zendesk, Shopify, Subbly, Drip, ManyChat...

I help businesses improve customer support, manage leads, stay organized, and support daily e-commerce, sales, and marketing operations. My background combines customer support, CRM management, online sales, administrative support, social media growth, content writing, and marketing support. For nearly 10 years, I ran my own women’s clothing e-commerce business through social media, where I handled customer communication, product promotion, order coordination, and day-to-day operations while growing an Instagram account from 0 to 70,000 followers. This gave me strong hands-on experience in sales, customer behavior, social media growth, and the daily systems needed to support a growing business. I also spent 6 years working in a casino and betting environment, where accuracy, professionalism, discretion, and clear communication were essential. That experience strengthened my ability to stay organized, work under pressure, handle detailed information carefully, and communicate with customers in a calm and professional way. In my current work, I support business operations through CRM management, lead tracking, contact updates, status management, record maintenance, and follow-ups. I work with Zoho CRM and help keep customer communication and internal processes clear, accurate, and organized. Alongside support and operations work, I also assist with marketing support tasks, including social media support, content writing, SEO blog writing, email marketing support, and content coordination. Because of this, I understand both the customer-facing side of a business and the behind-the-scenes work that supports visibility, growth, and conversion. I can help with: Customer support Email and chat support CRM management Zoho CRM Lead management and lead tracking Administrative support Data entry and contact updates Sales support and follow-ups E-commerce support Order coordination Social media support Content writing and blog writing SEO content Email marketing support Marketing operations support I am dependable, detail-oriented, and comfortable working independently. If you need someone who can support customer communication, CRM organization, sales support, and marketing operations, I would be happy to help.

With over 14 years of experience in the financial markets, I provide high-level expertise in Forex trading, strategic account management, and Prop Firm evaluation passing. My approach combines a deep understanding of market psychology with rigorous technical analysis to deliver consistent, long-term results. I specialize in trading XAU/USD (Gold) and major currency pairs, utilizing a robust strategy based on Daily and Weekly charts. Whether you need to pass a Prop Firm challenge or require long-term account management, I provide a professional and transparent partnership. Core Services: Prop Firm Passing: Expert guidance and execution to help you meet profit targets while strictly adhering to drawdown limits (MT4/MT5). Active Account Management: Tailored strategies for short and long-term capital growth. Precision Analysis: Detailed daily/weekly technical breakdowns and market insights. Performance Driven: Targeting a monthly average return of 5% to 50% depending on risk appetite and firm rules. Transparency: Full access to trading history and live trading sessions. Education: Personalized mentorship for beginners looking to master the fundamentals of Forex. I am committed to strict risk management and clear communication. Let’s discuss how I can help you secure and grow your funded capital. Skills Forex Trading Prop Firm Challenges (FTMO, AlphaProp, etc.) Technical Analysis (Daily/Weekly Charts) Account Management Gold (XAU/USD) Trading Risk Management & Drawdown Control Financial Mentorship

Very diligent and responsible, with experience in the IT sector and communication with clients, I successfully perform the planned tasks, on time and without mistakes, which make my employer satisfied and open to further cooperation. I am able to perform everyday tasks in a unique, creative and productive way so that everything is within the framework of business professionalism, and the results are positive for both me and my employer. In every work obligation, I try, not only to do my job, but also to progress, and upgrade my personal work experience. I am well versed in computer work as well as all the necessary programs for performing administrative activities, I am also very well versed in most of the IT aspects necessary for business, from mobile systems, application of Internet applications, to desktop operating systems.

Knowledge is a virtue.Being as such i tend to research and discover everything that i can think of.Doing that i can easily manage not just the workload but day to day tasks in everyday life. As someone who is willing to put hard thought and working idea into reality it allows me to grasp new concepts and creations.