Hire the Best Logistics & Shipping Specialists
in Serbia

🏅🏅🏅 Top Rated Plus Freelancer with robust 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧 𝐬𝐮𝐩𝐩𝐥𝐲 𝐜𝐡𝐚𝐢𝐧 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐟𝐨𝐫 𝐠𝐥𝐨𝐛𝐚𝐥 𝐛𝐫𝐚𝐧𝐝𝐬, both 𝐞-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 (𝐀𝐦𝐚𝐳𝐨𝐧 𝐅𝐁𝐀, Shopify, Etsy...) & brick and mortar. 𝐀𝐬 𝐚 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐞𝐧𝐢𝐨𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐬 𝐎𝐟𝐟𝐢𝐜𝐞 𝐈𝐧𝐬𝐩𝐞𝐜𝐭𝐨𝐫, 𝐈 𝐚𝐦 𝐚𝐧 𝐞𝐱𝐩𝐞𝐫𝐭 𝐢𝐧 𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐭𝐫𝐚𝐝𝐞, 𝐢𝐦𝐩𝐨𝐫𝐭-𝐞𝐱𝐩𝐨𝐫𝐭 𝐩𝐫𝐨𝐜𝐞𝐝𝐮𝐫𝐞𝐬, 𝐭𝐚𝐫𝐢𝐟𝐟 𝐧𝐨𝐦𝐞𝐧𝐜𝐥𝐚𝐭𝐮𝐫𝐞 (𝐇𝐒 & 𝐇𝐓𝐒 𝐜𝐨𝐝𝐞𝐬), 𝐂𝐮𝐬𝐭𝐨𝐦𝐬 Office 𝐫𝐞𝐠𝐮𝐥𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐫𝐞𝐥ated global 𝐟𝐫𝐞𝐢𝐠𝐡𝐭 𝐟𝐨𝐫𝐰𝐚𝐫𝐝𝐢𝐧𝐠 𝐦𝐚𝐭𝐭𝐞𝐫𝐬. 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: ℹ️ ▓ Global 𝐅𝐫𝐞𝐢𝐠𝐡𝐭 F𝐨𝐫𝐰𝐚𝐫𝐝𝐢𝐧𝐠: 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 FF's 𝐨𝐧 export/import legislation and freight booking 𝐦𝐚𝐭𝐭𝐞𝐫𝐬 (𝐜𝐮𝐭-𝐨𝐟𝐟, 𝐄𝐓𝐃, 𝐄𝐓𝐀 Port...), 𝐦𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 𝐭𝐡𝐞 𝐬𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐥𝐚𝐬𝐭-𝐦𝐢𝐥𝐞 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲. ▓ 𝐒𝐮𝐩𝐩𝐥𝐲 𝐂𝐡𝐚𝐢𝐧 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Holistic approach by 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 custom tailored supply 𝐜𝐡𝐚𝐢𝐧 𝐜𝐨𝐧𝐭𝐫𝐨𝐥𝐥𝐢𝐧𝐠 𝐭𝐨𝐨𝐥𝐬 (Monday, Asana, Trello...) + enforcing informative decision-making by using varios indicators (𝐊𝐏𝐈’𝐬, 𝐂𝐎𝐆𝐒…) ▓ 𝐏𝐫𝐨𝐜𝐮𝐫𝐞𝐦𝐞𝐧𝐭: 𝐏𝐫𝐞𝐩𝐚𝐫𝐢𝐧𝐠 PO'𝐬, 𝐧𝐞𝐠𝐨𝐭𝐢𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐜𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐬𝐮𝐩𝐩𝐥𝐢𝐞𝐫𝐬 𝐨𝐧 𝐩𝐫𝐢𝐜𝐞𝐬, 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐝𝐞𝐚𝐝𝐥𝐢𝐧𝐞𝐬, 𝐚𝐧𝐝 𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐢𝐚𝐥 𝐝𝐨cs 𝐩𝐫𝐞𝐩 𝐟𝐨𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐬 𝐜𝐥𝐞𝐚𝐫𝐚𝐧𝐜𝐞 𝐩𝐮𝐫𝐩𝐨𝐬𝐞𝐬 (𝐢𝐧𝐯𝐨𝐢𝐜𝐞𝐬, 𝐩𝐚𝐜𝐤𝐢𝐧𝐠 𝐥𝐢𝐬𝐭𝐬…) + coordination with 𝐐𝐂 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 ▓ 𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 M𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & Forecasting: 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 𝐢𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 𝐥𝐞𝐯𝐞𝐥𝐬 𝐨𝐧 𝐯𝐚𝐫𝐢𝐨𝐮𝐬 𝐦𝐚𝐫𝐤𝐞𝐭𝐩𝐥𝐚𝐜𝐞𝐬 (𝐢.𝐞. 𝐀𝐦𝐚𝐳𝐨𝐧 FC's, AWD, 𝐞𝐱𝐭𝐞𝐫𝐧𝐚𝐥 𝟑𝐏𝐋's) + 𝐫𝐞𝐩𝐥𝐞𝐧𝐢𝐬𝐡𝐦𝐞𝐧𝐭 𝐩𝐫𝐨𝐩𝐨𝐬𝐚𝐥𝐬 𝐩𝐫𝐞p (V1, Seller Board, Cin7, Billbee...) ▓ 𝐀𝐦𝐚𝐳𝐨𝐧 𝐅𝐁𝐀 𝐒𝐡𝐢𝐩𝐦𝐞𝐧𝐭𝐬: 𝐂𝐫𝐞𝐚𝐭𝐢on of 𝐀𝐦𝐚𝐳𝐨𝐧 𝐅𝐁𝐀 𝐢𝐧𝐛𝐨𝐮𝐧𝐝 𝐬𝐡𝐢𝐩𝐦𝐞𝐧𝐭𝐬 (𝐋𝐓𝐋 & 𝐒𝐏𝐃), 𝐞𝐧𝐟𝐨𝐫𝐜𝐢𝐧𝐠 𝐥𝐚𝐛𝐞𝐥𝐥𝐢𝐧𝐠 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬, 𝐈𝐏𝐈 𝐠𝐮𝐢𝐝𝐞𝐥𝐢𝐧𝐞𝐬... (AGL,Amazon SEND, external FF's...) ▓ 𝐀𝐦𝐚𝐳𝐨𝐧 𝐒𝐞𝐥𝐥𝐞𝐫 𝐂𝐞𝐧𝐭𝐫𝐚𝐥 M𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 : F𝐢𝐱𝐢𝐧𝐠 𝐬𝐭𝐫𝐚𝐧𝐝𝐞𝐝 & 𝐬𝐮𝐩𝐩𝐫𝐞𝐬𝐬𝐞𝐝 𝐢𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲, 𝐢𝐧𝐚𝐜𝐭𝐢𝐯𝐞 / 𝐎𝐎𝐒 𝐥𝐢𝐬𝐭𝐢𝐧𝐠𝐬, 𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐢𝐧𝐠 𝐫𝐞𝐦𝐨𝐯𝐚𝐥 𝐨𝐫𝐝𝐞𝐫𝐬, 𝐋𝐓𝐒𝐅 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬, Bookkeeping...) 💲 Reimbursements 📢📢📢 E𝐬𝐭𝐚𝐛𝐥𝐢𝐬𝐡𝐞𝐝 𝐩𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩𝐬 𝒘𝒊𝒕𝒉 𝒓𝒆𝒑𝒖𝒕𝒂𝒃𝒍𝒆 𝒏𝒂𝒎𝒆𝒔 𝒇𝒓𝒐𝒎 𝒕𝒉𝒆 e-commerce 𝒊𝒏𝒅𝒖𝒔𝒕𝒓𝒚, 𝒎𝒐𝒓𝒆 𝒅𝒆𝒕𝒂𝒊𝒍𝒔 𝒗𝒊𝒂 𝒉𝒕𝒕𝒑𝒔://𝒂𝒎𝒛𝒇𝒓𝒆𝒊𝒈𝒉𝒕.𝒄𝒐𝒎/𝒑𝒂𝒓𝒕𝒏𝒆𝒓𝒔/ 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧 + 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐞𝐬 🎓 © 𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐢𝐭𝐲 𝐝𝐞𝐠𝐫𝐞𝐞 𝐡𝐨𝐥𝐝𝐞𝐫 (𝐓𝐡𝐞 𝐅𝐚𝐜𝐮𝐥𝐭𝐲 𝐨𝐟 𝐄𝐜𝐨𝐧𝐨𝐦𝐢𝐜𝐬). © 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐞𝐧𝐢𝐨𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐬 𝐎𝐟𝐟𝐢𝐜𝐞 𝐈𝐧𝐬𝐩𝐞𝐜𝐭𝐨𝐫 ❗ © 𝐂𝟏 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 𝐇𝐢𝐠𝐡𝐞𝐫 (𝐓𝐡𝐞 𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐢𝐭𝐲 𝐨𝐟 𝐂𝐚𝐦𝐛𝐫𝐢𝐝𝐠𝐞) 𝐓𝐨𝐨𝐥𝐬 & 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 ⌨ 𝐀𝐬𝐚𝐧𝐚, 𝐓𝐫𝐞𝐥𝐥𝐨, 𝐒𝐞𝐥𝐥𝐞𝐫𝐁𝐨𝐚𝐫𝐝, 𝐌𝐨𝐧𝐝𝐚𝐲, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐡𝐞𝐞𝐭𝐬, 𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 𝐏𝐥𝐚𝐧𝐧𝐞𝐫, 𝐕𝐞𝐧𝐭𝐮𝐫𝐲 𝐎𝐧𝐞, 𝐁𝐢𝐥𝐥𝐛𝐞𝐞, 𝐀𝐦𝐚𝐳𝐨𝐧 𝐒𝐞𝐥𝐥𝐞𝐫 𝐂𝐞𝐧𝐭𝐫𝐚𝐥, 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩, 𝐒𝐥𝐚𝐜𝐤... 𝐀𝐕𝐀𝐈𝐋𝐀𝐁𝐈𝐋𝐈𝐓𝐘 🌐 I am available 24/7 to serve clients across different time zones. 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐦𝐞 𝐭𝐨𝐝𝐚𝐲 𝐭𝐨 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐲𝐨𝐮𝐫 𝐬𝐮𝐩𝐩𝐥𝐲 𝐜𝐡𝐚𝐢𝐧 𝐚𝐧𝐝 𝐛𝐨𝐨𝐬𝐭 𝐲𝐨𝐮𝐫 𝐞-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬!

Bringing over 10 years of diverse professional experience, I am here to streamline your business operations and enhance customer satisfaction. • E-commerce Management: Two years of hands-on experience in managing an e-commerce store, where I led customer support, handled shipping logistics, and managed product listings. Skilled in resolving disputes, ensuring timely order fulfillment, and optimizing customer journeys. • Customer Experience: Adept at delivering exceptional customer service, with over 8 years of experience in the aviation industry, and 2 years focused on e-commerce. I’m known for my professionalism, communication skills, and problem-solving abilities. • General Admin & Data Entry: Efficient in handling various administrative tasks, from data entry to managing schedules, ensuring smooth operations. • Social Media Management: Experienced in creating engaging content, managing social media accounts, and growing online presence. • Photo Editing: Skilled in editing photos to enhance product listings, marketing materials, and social media content. • Internet Research: Proficient in conducting research to gather insights, data, and trends to support business decisions. With a background as a flight attendant for a world-renowned airline, I bring exceptional attention to detail, professionalism, and the ability to handle diverse tasks under pressure. I am approachable, responsible, and ready to help your business succeed.

Experienced and dedicated Customer Experience and Dispatch Specialist with 4+ years in customer-facing roles, including 2 years leading high-performing teams. I excel in providing seamless multi-channel support (phone, email, live chat) with a strong focus on quick, empathetic issue resolution and consistently maintaining high customer satisfaction levels. I bring a tech-savvy, detail-oriented, and proactive approach to every task — whether resolving complex tickets, streamlining processes, or managing projects from start to finish. Core Skills & Expertise: ✅ Expert in Customer Support & CRM platforms: Shopify, Gorgias, Zendesk, Front, Zoho, Salesforce ✅ Project & Team Leadership: Planning, execution, and reporting with an eye for operational improvements ✅ Skilled in Issue Resolution, Troubleshooting, Customer Retention, Refunds, Returns & Warranty Support ✅ Fluent Communication in English, Hungarian, and Serbian ✅ Rapid adaptation to new tools and workflows ✅ Client Account Management & Feedback-Driven Process Enhancements ✅ Flexible schedule with availability on weekends and holidays ✅ Professional home office setup with high-quality equipment, fast internet, and backup systems Tools & Platforms: Shopify | Gorgias | Monday.com | Zoho CRM | Salesforce | Zendesk | Slack | Front | SantaCruz | Pipedrive | Label Studio | GroundWidgets | Microsoft Teams | MS Office | Google Workspace What You Can Expect From Me: 📌 Friendly, fast, and professional customer service that prioritizes your customers’ satisfaction 📌 Full ownership of every customer ticket, ensuring nothing slips through the cracks 📌 Proactive process improvement insights based on real customer feedback 📌 Adaptability to diverse time zones, schedules, and fast-paced environments 📌 Dependable, communicative, and committed work ethic If you want a skilled, reliable customer service professional who understands the importance of empathy, clarity, and efficiency, let's connect!