Hire the Best Administrative Assistants
in Serbia

Motivated and detail-oriented HR enthusiast with a degree in Economics (Marketing major) and a strong background in communication, organization, and client service. Currently working in an outsourcing company in the insurance sector, I am eager to transition into HR recruitment and talent acquisition. As I build my Upwork experience, I offer competitive rates without compromising on quality, professionalism, and timely delivery. My goal is to help you find the right talent quickly and efficiently while ensuring a positive candidate experience. Let’s connect and discuss how I can support your hiring needs!

I specialize in providing efficient administrative support that allows business owners to focus on scaling their business while I handle the day-to-day operations behind the scenes. Whether it’s managing emails, organizing documents, handling invoicing, coordinating projects, maintaining spreadsheets, or communicating with clients and vendors, I ensure everything runs smoothly and professionally. I am known for my reliability, accuracy, and proactive communication. Clients appreciate that they can trust me with sensitive information, complex tasks, and important deadlines. What I can help you with: • Inbox and calendar management • Data entry and database management • Document preparation and formatting • Online research and reporting • File organization and system setup • CRM and spreadsheet management • Invoice tracking and basic bookkeeping support • Process documentation and administrative workflows • Team coordination and operational support I am comfortable working with tools such as Google Workspace, Microsoft Office, spreadsheets, cloud storage systems, and project management platforms, and I quickly adapt to new software. My goal is simple: to make your business run more smoothly by taking care of the details. If you’re looking for a Virtual Assistant who can keep your business organized and reduce your workload, I’d love to help.

✨ Don't waste your time on small tasks and do what is important for your business. ✨ Let me help you free up your time and be more efficient in your business by taking over the responsibility of all your daily tasks. As a virtual assistant, with more than 5 years of experience, I can offer you a range of services to help you manage your work and increase your productivity. Key Skills & Experience: 📌 All Types of Administrative Work: Personal & Business ( classification and organization of files, keeping digital files, schedules, & information organized to help streamline tasks ) 📩 Email and Calendar Management ( sorting and responding to emails, managing inboxes, flagging important messages, meeting and appointments planning ) 📲 Customer Support ( after-sales service, customer service, customer satisfaction) 🔔 Social Media Management ( website, blog management, video editing content creation, copywriting ) ✈️ Travel Management ( booking flights, accommodations, business travel planning ) 🔍 Web Research ( gathering information quickly and efficiently for tasks such as market research, competitor analysis, and content creation ) 📂 Data Entry ( accurate and timely data entry, spreadsheet management, and analysis ) TOOLS: ✅ Microsoft Office, Google Workspace (Office) ➡️ Canva, Photopea (Graphic Design) ✅ CapCut (Video editing) ➡️ Meta business suite (Scheduling) ✅ YouTube, TikTok, Facebook, Instagram, LinkedIn (Platforms) ➡️ Asana, Zoho, ClickUp (CRM) ✅ WordPress (Website) ➡️ AI Tools ( Gemini, ChatGPT, Claude, Grok ) My strong organizational skills, attention to detail, and ability to prioritize tasks make me a reliable and efficient virtual assistant. I am also a quick learner and always willing to take on new challenges and learn new skills. If you're looking for a virtual assistant with a lot of experience in administration and organization work, look no further.

Most growing agencies don’t have a talent problem, they have an operations problem. Projects get delayed, communication becomes messy, founders get stuck in day-to-day management, and teams lose clarity. I help creative and service-based businesses improve project delivery, team coordination, and operational structure so work runs more smoothly and clients stay happy. Over the last 5+ years, I’ve worked with remote teams across project management, operations, QA, and client coordination, helping agencies build smoother workflows, improve communication, and keep projects moving on time. I’m usually brought into teams where: ⭐ Processes are messy or missing ⭐ Communication is unclear ⭐ Deadlines start slipping ⭐ Founders are overloaded with day-to-day operations My role is to bring structure, accountability, and clarity without creating unnecessary complexity. What I support: ⭐ Project & delivery management ⭐ Team coordination across design, development, and content ⭐ Workflow optimization & operational systems ⭐ Client communication & follow-ups ⭐ QA support for websites and digital projects ⭐ SOPs, task tracking, and release coordination Tools: ClickUp, Monday, Trello, Slack, Google Workspace, Canva, ChatGPT, Claude, Gemini If you need someone who can bring structure, improve delivery, and help your team operate more efficiently, let’s talk. Marko

First to start with my name,I am Ivana Rendulic,I am from Serbia,city of Belgrade. From the day that I stopped working in one foreign company in Belgrade,where I was assistant accountant,also worked there like assistant in the marketing sector, I was looking for jobs on the internet,and some job that I can perform best of something that I know,and also some job that can bring some money. So,the first thing that I did was an accounting related job. Have done Bookkeeping for one company that worked on wholesale for fruit and vegetables, and I have used Quickbooks platforms (for Bookkeeping). After that I was doing a lot of different jobs, learning some new stuff, excited to progress in my career, and also making progress on my knowledge, what's most important. Was working like VA for many companies, starting Kindle publishing company, company that was dealing with WordPress and news, to companies that were selling on Shopify, managing their Shopify website, and the companies that were selling on Amazon too. Was someone who was dealing with Craigslist and posts, managing ads for cars and same for ads for work. I was also Project and Hiring Manager for one Amazon company, dealing with all kinds of freelancers, from designers and photographers to writers and editors, managing what they do, making tasks for them, dealing with what they need, and what my employers wished for. Dealing with SellerCentral, adding and editing products, dealing with customers, as well as Amazon support are my specialties. Running SellerCentral is my biggest specialty. Was working as Admin and in operational management for a tour company, where I dealt with guides and scheduling, managing a big part of operations (which included booking buses for tours, capping tours and assigning guides, managing tickets needed, doing reconciliations etc.) If someone give me a chance, only then they can see what kind of worker I am, it's not thankful to say that by myself, but what I think of me is that I am quality worker, quick learner and someone that will always give all of myself to do the right thing and in agreed deadline. Best regards, and Thank You in advance.

As a teacher by education, I’ve transitioned into a career where communication, organization, and attention to detail are key. Now working as a freelance translator (EN-SR) and virtual assistant, I thrive in roles that involve working with people, managing tasks efficiently, and ensuring smooth operations. Teacher: As a qualified teacher with experience working with children, I’ve developed strong communication, patience, and organizational skills. My background includes teaching English privately and organizing workshops and seminars for children and youth, helping them learn and grow in engaging ways. AI Transcriptionist: Experienced in transcribing and segmenting audio data for AI model training and evaluation. Worked with transcription platforms and guidelines to ensure high accuracy, consistency, and quality of labeled data, contributing to the improvement of speech recognition and voice-based AI systems. Translator: Alongside education, I’ve developed a career as a freelance translator (EN-SR) with experience in both written and oral translation of various materials. I’ve also worked on editing and proofreading books (SR-EN), ensuring linguistic accuracy and clarity. VA: I provide efficient administrative support, ensuring smooth operations for businesses and entrepreneurs. With a strong eye for detail and excellent organizational skills, I manage tasks seamlessly while maintaining clear communication. I provide reliable administrative support, helping businesses stay organized and efficient. My experience includes creating online courses, designing in Canva, and managing various admin tasks. I love problem-solving, learning new skills, and finding the best solutions. With completed training and satisfied clients, I’m excited to keep growing. I thrive on problem-solving, enjoy learning new things, and continuously improve my skills through professional development. Having successfully worked with satisfied clients, I am eager to grow and contribute even more. Want to learn more? Click on my specialized profile! 😊