Hire the best Technical Support Specialists in Karachi, PK

Check out Technical Support Specialists in Karachi, PK with the skills you need for your next job.
Clients rate Technical Support specialists
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4.7/5
based on 254 client reviews
  • $45 hourly
    If you're seeking a dedicated Streamer Graphic Designer and OBS Studio Expert to enhance your streaming journey on platforms like Twitch and YouTube, your search ends here. I'm here to elevate your streaming game. My expertise lies in setting up OBS Studio and Streamlabs for Twitch and YouTube, providing a seamless experience for content creators. Why Choose Me: Stream Setup Guru: I excel in configuring OBS Studio and Streamlabs for a wide range of streams, including gaming, podcasting, office, and business content. Your stream's success begins with a well-optimized setup, and I've completed over 100 setups to date. Visual Branding Expert: Crafting the perfect visual identity is my forte. I'm skilled in Adobe Photoshop and Sony Vegas Pro, enabling me to design bespoke stream packages tailored to your unique requirements. From logos and banners to overlays, alerts, and Twitch panels, I'll make your brand shine. SEO-Optimized Graphics: In the competitive world of online content, discoverability is key. I integrate SEO principles into my graphics to ensure that your content not only looks great but also ranks well on various platforms. Timely Delivery: I understand the importance of meeting deadlines. Count on me to deliver top-notch services within your desired timeframe, without compromising quality. Client-Centric Approach: Your satisfaction is my priority. I'm always ready for open communication, eager to discuss your needs, and committed to exceeding your expectations. Skills: OBS Studio and Streamlabs Setup Graphic Design (Adobe Creative Suite) Logo Design and Branding Overlays, Alerts, and Twitch Panels SEO-Optimized Graphics Stream Optimization and Troubleshooting Video Editing (Sony Vegas Pro) Prompt Project Delivery Client Collaboration and Communication Accomplishments: Successfully completed over 100 stream setups, ensuring seamless streaming experiences for content creators. Designed customized stream packages that have elevated brands and captivated audiences. Your journey to achieving your vision begins here. Whether you're looking to enhance your streaming experience, revamp your branding, or embark on any design project, I'm here to help bring your ideas to life. Don't hesitate to get in touch, no matter the creative challenge you have in mind. Contact me today, and let's start transforming your ideas into reality.
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    Screen Recording
    Stream Alert
    Streaming Platform
    Twitch
    Channel Setup & Optimization
    Video Stream
    Live Stream Customization
    Streaming Software
    OBS Studio
    Streamlabs OBS
    Animation for Streamers
    Live Streaming Setup
    Streaming Graphics Design
  • $10 hourly
    **I only bid on that project which I can deliver with complete satisfaction.** If your Instagram or Facebook is Hacked or Locked and your email or number is changed and facing 2FA you are in the right place. *For Hacked Account Recovery I Take Fix Price Which I Discuss before Start Project* I can provide solutions with the following: ✅ Social media accounts set up and integration ✅ Social Media Management ✅ Social Media Optimization ✅ Social Media Error Fixing ✅Hacked Instagram Recovery ✅ Assistance with hacked Instagram account ✅ Assitance with stolen Facebook account ✅ Facebook business page recovery ✅ unauthorized ads payment on ads manager recovery ✅ Accounting ✅ Social media account recovery ✅ 2FA solution ✅ Google My Business ✅ Virtual Assitance ✅ All kinds of Social accounts Retrieve and All sorts of Error Fixing and name a few & I will let you know my experience. I am always eager to learn new skill. In response to your expectations: 1. I have expertise in the area required by you. 2. I can start the project immediately and complete your milestone as per your timeline. I believe communication is key to any successful project, and I'd like to start things off on the right foot, but I suggest we schedule a call to discuss the project further. This will enable us to make sure that we communicate well and are completely comfortable with the scope of the project. Please let me know the time that works best for you and I will make sure that I make myself available. Thank you for your time and consideration.
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    Facebook
    WordPress Malware Removal
    Malware Removal
    Facebook Page
    Ethical Hacking
    Social Media Management
    Social Media Marketing
    Digital Marketing
    Instagram Plugin
    Instagram
    Information Security
    Accounting
  • $30 hourly
    I am Saad Ahmad, a Top Rated Highly Experienced IT expert with more than 5+ years of experience in email deliverability, DNS, hosting, Cpanel, email migration, Multiple Email Account Management, Website Migration, Virtual Assistant, Microsoft Outlook, Google Suite, DNS, Email Marketing, Data Migration, Internet Marketing Email & Newsletter, Email Deliverability, Email Campaign Setup, Email Security, Email Marketing Strategy, SendGrid, Email Support, Office 365, Email Communication, Multiple Email Inbox Handling, Emails & Newsletters. I have accomplished numerous projects. 💥 5+ years of Experience 💥 Expert Full Stack Developer - Everything Under One Roof 🔵 Domain / Hosting Expert 🔵 Email Deliverability Expert 🔵 DNS Hosting Expert 🔵 In-House Technical Support / Troubleshooting Ninja Why me? 🏆 TOP RATED 🧡 🥇 5/5 Rating 🚀 100+ Successful Projects at Upwork 🏆 99% Score 🤩 100% Happy Clients 🤴 80% Return Clients // Web Development Projects 🔵 Wordpress 🔵 Wix 🔵 Squarespace 🔵 Shopify // Email Projects 🔵Office 365 🔵Google Workspace/ Gsuite 🔵Microsoft Exchange Server 🔵SendGrid 🔵SendMail 🔵Mailchimp 🔵SMTP 🔵Hubspot 🔵MailerLite 🔵SendInBlue // Email Migration Projects 🔵GSuite to M365 Migration 🔵Office 365 to Google Apps Migration 🔵Configuring Domain and Google mail - G Suite Basic 🔵Migrate Existing Siteground Email to New Google Email 🔵Email O365 and IT Support 🔵Zoho to Gsuite Migration 🔵Email Migration and New Setup 🔵Perform a Google Workspace (formerly G Suite) migration to Office365 🔵G Suite Migration 🔵Google Workplace Migration & Setup 🔵Google Business to O365 Migration 🔵Setting up Google Workspace 🔵Migrate G-Suite to Office 365 🔵Google Workspace Expert 🔵Migrate gsuite accounts from one workspace to another gsuite 🔵Rackspace email to Office365 Or Gsuite I am friendly, hardworking, and always learning to broaden my knowledge and skills. Kindly contact me with any Web or IT-related projects, and I would be glad to help you out. I am waiting to hear from you soon.
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    DNS
    Office 365
    Email Deliverability
    Website Migration
    Cloudflare
    Google Workspace Administration
    Server Administration
    SendGrid
    Data Migration
    Email Communication
    Domain Migration
    Google Sites
    Email Support
  • $6 hourly
    With proven 3 years experience of Excellent Customer support over various eCommerce portals such as eBay, Amazon, Rakuten, Walmart and Newegg, I also have experience of cold calling and customer handling, a typical day in my shoes includes following things Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintain financial accounts by processing customer adjustments Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensureresolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Go the extra mile to engage customers Resolve customer complaints via phone, email, mail or social media Use telephones to reach out to customers and verify account information Greet customers warmly and ascertain problem or reason for calling Cancel or upgrade accounts Assist with placement of orders, refunds, or exchanges Advise on company information Take payment information and other pertinent information such as addresses and phone numbers Place or cancel orders Answer questions about warranties or terms of sale Act as the company gatekeeper Suggest solutions when a product malfunctions Handle product recalls Attempt to persuade customer to reconsider cancellation Inform customer of deals and promotions Sell products and services Utilize computer technology to handle high call volumes Work with customer service manager to ensure proper customer service is being delivered Close out or open call records Compile reports on overall customer satisfaction Read from scripts Handle changes in policies or renewals Resolve customer complaints via phone, email, mail or social media Proven customer support experience Track record of over-achieving quota Strong phone contact handling skills and active listening Familiar with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively High school diploma or equivalent; college degree preferred Customer service representative top skills & proficiencies: Customer Service Product Knowledge Quality Focus Market Knowledge Documentation Skills Listening Skills Phone Skills Resolving Conflict Multitask Patience Negotiation Positive Attitude Attention to Detail People Oriented Analysis Problem Solving Organizational Skills Adaptability Ability to Work Under Pressure Computer Skills
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    Call Center Management
    Phone Support
    Website
    Cold Calling
    Website Content
    Customer Satisfaction
    Logo Design
    Customer Service Analytics
    Data Entry
  • $20 hourly
    Have you lost access to your personal or business Instagram account? Lost the credentials or, did the account get hacked? Or, going through any technical error? Tried Instagram support and scrolled through forums but, all in vain. "Yes" Don't Worry, I am here to help you. I have proudly offered my clients to pay only after a successful recovery I'll charge a fixed Price and have solved dozen of cases with their satisfaction. You will find the support and solution for almost every kind of issue related to Instagram with full compliance with ethics and Instagram terms and service. I would love to answer your queries free of cost and will suggest a way forward that would help you to get back into your Instagram account. Please send me a message with the issue details. I will provide the following support and solutions: - Lost Instagram account recovery, retrieval, or restoration - Instagram account activation - Recovery of disabled Instagram account - Recovery from a hacking event or if the account was compromised - Recovery of account in case of lost credentials - Recovery of hacked or lost FB page and account - Error In FB ads or Business manager - I also provide services with google account recovery I Can provide the services of error fixing or suspended listings of Google My Business as well. Feel free to discuss any kinds of Recovery or Technical Assistance
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    Social Media Advertising
    Facebook Ads Manager
    Internet Marketing
    Instagram
    Facebook Plugin
    Instagram Plugin
    Facebook
    Social Media Account Setup
    Ethical Hacking
    HTML
    Data Entry
    CSS
    Graphic Design
    Canva
  • $20 hourly
    I am a Sr. System Engineer and Cloud Solution Architect with Experience In Design, Implement, Manage, Migrate and Troubleshoot Azure, AWS, GCP, Office 365, Gsuite, VMware, Exchange, SharePoint, Teams, Windows 10, Mac OS, Outlook, Windows Server, GPO and Azure AD. I have more than 15 years of IT experience which is confirmed by following certifications: AWS Certified Solutions Architect Associate VMware Certified Professional (VCP, VCP5-DCV, VCP5.5) Microsoft Certified Solutions Expert (MCSE) Server Infrastructure Microsoft Certified Solutions Expert (MCSE) Cloud Platform and Infrastructure Microsoft Certified Solutions Associate: Office 365 Microsoft Specialist: Microsoft Azure Infrastructure Solutions
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    End User Technical Support
    Administrative Support
    Virtual Assistance
    AWS Cloud9
    Microsoft SharePoint
    Google Workspace Administration
    Google Workspace
    Active Directory Federation Services
    Microsoft SharePoint Administration
    Microsoft SharePoint Designer
    Microsoft Exchange Server
    Office 365
    Google Cloud Platform
    Microsoft Active Directory
  • $25 hourly
    DevOps | Linux Administrator | SecOps | Amazon EC2 | SSL | AWS | GIT ✅I am a DevOps Engineer. I have 7 years of Linux administration & DevOps skills experience in Web Deployments. Hands-on experience in Cloud Computing AWS(EC2) and Datacenter management.Good experience in Linux server administration(Centos, Debian, Ubuntu) Expert in LAMP/LEMP, CI management, and Deployments. Intermediate in Bash scripting. Server performance tuning and page speed optimization. Hands-on experience in VPS and Dedicated Web-Hosting Knowledge and experience in handling cPanel, WHM, Centos, Server migration specializing in. Operating Systems: Linux (Debian, CentOS, Ubuntu), Windows Server Web servers: Apache, Nginx, Tomcat, IIS. Networking: FTP, DNS, DHCP, HTTP, HTTPS, TCP\IP, UDP. Security & Firewall: Cloudflare, OWASP Mod Security (Nginx, Apache), AWS WAF. Mail server: Zimbra Database servers: MySQL, SQL lite, Mango DB, SQL Server, Maria DB. DNS & Hosting management Route53, Godaddy, Namecheap, Bluehost, one.com, HostGator Control panels: Plesk, WHM/cPanel, Webmin, CentOS web panel. Project Deployment: WordPress, Laravel Framework, Nodejs, Angular, React, Python Virtualization: KVM, VMware, VirtualBox. Cloud hosting: Amazon AWS EC2, Google Cloud, Digital Ocean, Linode. Volume Management: LVM, GP2, GP3 Load Balancer: Traefik proxy, Nginx, Aws LoadBalancer CI/CD pipeline: Jenkins, Gitlab, AWS CI/CD Version Control Tools: Git, Github, Gitlab, Bitbucket SSL: Let's Encrypt or your Certificates Containerization: Docker SMTP: Google, Office365. and much more I can assure you that if you work with me once, you will always work with me for these kinds of projects; I will do whatever it takes to completely 100% deliver on your project. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ** I focus on providing VALUE to all of my Clients and Earning their TRUST ** ** 🏆 100+ hours work done ** ** 🏆 100% Job Success Score **
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    Ansible
    Continuous Integration
    Git
    Amazon EC2
    GitLab
    Amazon Web Services
    DevOps Engineering
    Docker
    NGINX
    SSL
    Linux System Administration
    DevOps
    CI/CD
    System Administration
  • $20 hourly
    Hi, my name is Engr. Jawaid Ahmed, I have been working in IT industry & academia in different positions but what makes it still ongoing is my Software Engineering skills, by using them I have been developing websites and iOS apps. I just have dove in Upwork. My Stackoverflow Profile name: xcodian-solangi 5 Gold badges, 24 Silver badges, 52 Bronze Badges My Technical Expertise: Domains: iOS development, Web development, WordPress, Database, App Architect, Quality Assurance & Testing Languages: Swift, HTML, CSS, PHP, SQL, Javascript. IDE: Xcode, Visual Studio Databases: Firebase, MySQL, CoreData Online Tools: Elementor, WordPress-themes, Conversion Tools, Goolge-Sheets. Other technologies: JSON, XML, Objective-C, Java, C, C++. Executive Expertise: Project Management: Scrum, Agile and Test Driven Development. Project Management Tools: Trello, Bitrix, Google Sheets Digital Marketing: Cold-Marketing Web Scraping: Web Research, Analysis Virtual Assistance: Technical support and Business support. Topics/Subjects I can Teach: GRE & SAT Preparation, Computer Science (All subjects including Data Structures, Programming Languages, Project Management, Databases, Computer Networks, Operating Systems and others) and On-demand courses/programs/tools. International test/exams: GRE (Graduate Record Examination) from ETS - United States at Karachi
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    Computer
    Tutoring
    Computer Science
    SAT Preparation
    GRE Tutoring
    Data Entry
    CSS
    Web Development
    HTML
    Digital Marketing
    Swift
    MySQL
    iOS
    PHP
  • $25 hourly
    ✅ A Certified IT professional freelancer on Upwork specialized in Microsoft SQL Server Database Administrator (DBA), Oracle database administrator, Oracle Middleware Weblogic Administrator, Oracle EBS, Oracle Hospitality Micros E7, RES 3700, Oracle Simphony POS implementation and support, Oracle Hyperion, Windows and Linux system administrator, IT Helpdesk and technical Support. I have worked on several different jobs with 100% 🏆reliability and long term repeated clients in the following; ✅ 24/7 Help Desk | Remote | Call | Virtual Assistance and Support. ✅ Microsoft Server Implementation and Administration Support. ✅ Microsoft SQL Database Administration. ✅ Server Administration including Windows / Linux / OEL. ✅ Oracle Products Implementation, Administration, critical, security patching and support. ✅ Backup and Disaster Recovery of Oracle Database using RMAN. ✅ Designing Oracle DR site using Dataguard. ✅ Implementation of Oracle Hyperion Planning, Foundation, FDMEE, HFM, HPCM, Essbase modules. ✅ Oracle EBS Technical and Administration Support. ✅ Oracle Fusion Middleware Implementation and Administration Support Weblogic / OHS / SOA / OSB / BPM / Integrated JDeveloper / Forms & Report/ LDAP integration with Fusion Middleware. ✅ Tomcat Apache Middleware Administration. ✅ Performance Monitoring and auditing support. ✅ Upgrade / Migrate Database and Fusion Middleware. ✅ Support Amazon AWS Services. ✅ Schedule Performance Monitoring and administration task for your business. ✅ Training and Management. SKILLS: 🔶 Microsoft SQL Database Administration. 🔶 Oracle Database Administration 🔶 MySQL Database Administration. 🔶 Oracle Forms & Report Configurations. 🔶 Oracle FMW Weblogic Administrator. 🔶 24/7 for Mission-Critical Environment Support. 🔶 Technical & Help Desk Customer Support. 🔶 Oracle EBS Administration. 🔶 Microsoft SQL, Oracle products critical patching. 🔶 SQL DB Backups, IMPDB / EXPDB, RMAN Incremental Level 0 and Differential backup & recovery. 🔶 Oracle Hypeiron complete technical & functional team support. 🔶 Oracle utilities Customer Card and billing technical and functional support (CC&B / CCB / MDM / WAM, MWM, NMS and OUA). 🔶 Oracle Micros E7 POS complete support. 🔶 Oracle Micros RES 3700 POS implementation and support. 🔶 Oracle Simphony POS implementation and support. 🔶 Oracle POS RVC, Touchscreen, MI, Deals, Combo, Reports, EOD/SOD, Reports, database Designing staff training and support. 🌟 WHY YOU CONTACT ME OVER OTHER FREELANCERS? 🌟 🏆 Upwork employer’s excellent satisfaction feedback. 🏆 I have hands-on experience more than 8+ years in relevant products. 🏆 Officially certified in products cum having Master’s Degree in Computer Science. 🏆 Maximum availability for your mission-critical environment 🏆 Providing functional team support for Oracle products. 🏆 Pay after your satisfaction. ✉ Do you have any urgent query or requirements? Kindly open PMB and feel free to contact!
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    Oracle WebLogic Server
    Windows Administration
    Customer Service
    System Administration
    Point of Sale & Payment Systems
    Oracle Fusion Middleware
    Customer Support
    Oracle Database Administration
    Hospitality
    Linux System Administration
    Database Administration
    MySQL
    Microsoft SQL Server
  • $6 hourly
    Hello! Top-Rated Freelance with 3+ years of experience for customer support. Can provide Call Support /Email support /Chat support/ Customer support/ Virtual Assistant/Dropshipping Agent. My best skills & strengths: - Customer Support (Specially Dropshipment Models) - Familiarity with all major eCommerce platforms including Re-amaze. - Social Media Management - Google sheets - Content Writing - Reviews Management (Trustpilot, Amazon, eBay, Walmart etc) - Disputes and Cases Management (All major financial institutions) - Email, Live Chat and Phone Management - Team Management (I have experience of handling entire teams consisting of up to 20 team members) The best part about my talent is that I am a fast learner so if there is anything that isn't mentioned on my resume but, would want me to do it, I will do my best to learn that skill for your work but, I never say never to any opportunity at all. If you feel like I would be a good fit, I am only a few clicks away! Thank you for your consideration
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    Customer Service
    Virtual Assistance
    Answered Ticket
    Microsoft Excel
    Gorgias
    Customer Support
    Google Sheets
    Online Chat Support
    Email Support
    Phone Support
    Zendesk
  • $15 hourly
    I'm a self-motivated Business Development/Operations Manager with 6 years of experience. I possess profound knowledge of the following fields: ● Customer Success: I have successfully managed a core book of business at both an established business and at a startup that I helped in scaling. My 4 years at S&P Global, a Fortune 500 company, helped me polish my relationship building and customer success abilities. It was my core job to train clients on latest upgrades which allowed me to often explore upselling opportunities as well. ● Biz Ops: I can design an all-around business development strategy with short and long-term goals. I can take full responsibility for your business processes, integrations, and growth as you implement that strategy. ● Team Growth/Management: I can an manage or hire a team of Media Buyers, Appointment Setters, Operations associates etc as well as people in roles that contribute to long-term success. ● Outreach/Marketing Automation: I am also a Market Automation Stack/Workflow Expert. I have utilized tools like Lemlist, Dux-Soup, Outplay, Mailchimp, We-connect, Octopus, etc. ● Customer Success: I can be the POC and manage client expectations on critical accounts. I've maintained 95% retention for my book of business in my past 3 jobs. I am also well-versed in the following: ● Task Management Tools: Asana, Clickup, Monday, etc ● Automation Tools: Zapier, Integromat. ● CRMs - Hubspot, Chime, GoHighLevel, Salesforce, Zoho CRM ● KPI Dashboard Design using Klipfolio/Datapine. ● SEO Copywriting with AI tools like Jarvis. ● Email Copywriting. ● Project Management. ● Social Media Management. As a Business Development/Biz Ops Manager, I help clients in running their business operations successfully while they focus on getting new clients. I've helped 2 businesses grow MRR by more than 200% in a time span of 12 months. I can not only plan out your growth roadmap but hire the most fitting and reliable candidates to execute on each process stream. As an Outreach Expert, I can create a marketing stack using the multiple tools I have expertise in i.e. usually a combination of Email + LinkedIn outreach. My outreach process is a combination of automation and manual research resulting in non-spammy, non-salesy, and highly customized outreach for each prospect. I have been using Lemlist, a customized email sequence tool, for the past 18 months. My outreach campaigns have had 65-75% open rates on most occasions. My hard work is the only reason I've received so many 5-star responses, specifically proud of the ones William Li and Mike B left me. So hit me up if you're looking for someone that takes your business operations as seriously as you do.
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    WordPress Website Design
    Virtual Assistance
    Social Media Website
    WordPress Development
    Blog Writing
    Content Writing
    Project Management
    Copywriting
    Email Marketing
    Technical Writing
    Email & Newsletter
    Article Writing
    Project Management Professional
    Search Engine Optimization
  • $15 hourly
    🏆 Top 10% Upwork Talent 🏅 12+ Years of experience ⭐️ Emergency Service 🏆 30+ Successful Projects On Upwork. 💯 30 minutes of response time with 100% Client Dedication! 🏆 Certified WordPress developer and web designer ✅ Senior Full Stack web Developer If you are looking for a website with a unique look and awesome design, then stop searching anymore because you have come to the right place where you will get user-friendly and responsive websites. I have lots of experience to building the websites, and I'm a senior full-stack website designer & developer who is specialized in WordPress with 10+ years of professional experience in creating high-quality websites. I love to explore my skills as per the client's requirements. Your website design shows your business insight. A well-known Phrase “First impression is the last impression” always works because your website is the first entity that interacts with the visitor, so your website should speak for itself! MY AREAS OF EXPERTISE: ✅ Web & Mobile Design ✅ Website Design & Development ✅ Ecommerce Website Development ✅ Landing Page Website ✅ Multi-Language Website ✅ Website Maintenance ✅ Digital Marketing ✅ Website Migrations ✅ Upgrading website to Mobile Friendly (Fully Responsive) Client satisfaction is my number 1 priority. I'm very friendly to work and talk to. I'm here to fulfill all your requirements with professionalism & perfection. Please don't hesitate to drop me a message on Upwork. 🙌 Let’s chat, it would definitely be a long-term & profitable partnership for both of us.
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    Backup & Migration
    WordPress e-Commerce
    Market Research
    Typing
    Data Entry
    Bootstrap
    Graphic Design
    Customer Service
    WordPress Website
    WordPress Website Design
    Website
    Landing Page
    WordPress Migration
    WordPress Installation
    WordPress Bug Fix
    WordPress
  • $20 hourly
    🏆 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 ✅ 24/7 Available. I am a professional freelance System Administrator, IT/Technical Support Engineer, Software and Web Developer with more than 10 years of experience in wide-ranging applications. I believe that my experience is enough for you. MY FIELDS OF EXPERTISE ARE:- ✅ Technical Support (Windows, Mac OS, Linux, IOS, Android, etc) ✅ System Administration ✅ Virtual Assistance ✅ Administrative Support ✅ Customer Support ✅ Software Development ✅ Web Designing & Development ✅ Virtual Machines VM ✅ Network Administration ✅ Email Setup & Migration ✅ IT Help Desk Support ✅ Azure / AWS / Google Cloud ✅ VMware / VirtualBox / Hyper-V ✅ Software / Hardware Support ✅ Zoho / Zendesk / Jira ✅ Domain / Hosting ✅ Graphic Designing ✅ Logo Designing ✅ Adobe Photoshop & Illustrator ✅ Microsoft Office ✅ Data Entry ✅ PowerPoint Presentation ✅ Content, Article & Blog Writing ★ Client Satisfaction Guarantee ★ I believe in hard work and honesty. I am always interested in making long-term professional relationships with my clients and complete the project with 100% client satisfaction. 📌 Specialties of my services: ✔ Unlimited Revisions ✔ Accuracy and Quality. ✔ Delivery on time. ★ Contact me ★ If you want to discuss things in a detail manner, feel free to contact me! I am available 24/7 for your support. 📌 Thank you for viewing my profile. I'm excited to work for you!
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    Software Development
    Adobe Photoshop
    Operating System
    Administrative Support
    QA Testing
    Data Mining
    Web Development
    System Administration
    Virtual Assistance
    Adobe Illustrator
    Graphic Design
    Microsoft Office
    Network Administration
  • $20 hourly
    I have been working as a Technical support specialist for more than Five years. Out of 5 years, I have 4 years experience in customer facing role. I have excellent people skills and understand users' concerns well. Plus, I am a quick learner, coachable, and accountable. I will be a great asset in a customer support or technical support team. Moreover, I have lead a team of multiple Dispute Resolutions writers. I can effectively work as a team lead to manage their productivity and quality and to train them on different strategies. Plus, I am an excellent writer. Also, I can do extensive research work and can provide administrative services. I will be pleased to assist startups in completing day-to-day tasks and organizing their priorities and tasks. Please see my job feedback and history for the quality of my work! Thanks :)
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    Information Security Awareness
    Microsoft Active Directory
    Security Operation Center
    End User Technical Support
    Ethical Hacking
    Penetration Testing
    Product Onboarding
    Information Security
    System Administration
    Online Chat Support
    Web App Penetration Testing
    Web Application Security
    Network Security
    Administrative Support
  • $15 hourly
    I am I-T Professional with over 8 years of work experience in Client & server windows support. Also working in Software House where i deal in database replication. I maintain clear & strong understanding when dealing some issue.
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    Antivirus & Security Software
    VirtualBox
    Microsoft Hyper-V Server
    Windows Administration
    Technical SEO
    VMware Administration
    SEO Keyword Research
    Licensing
    Local SEO
    macOS
    Remote IT Management
    Administrative Support
    Virtual Machine
    Windows Server
    Virus Removal
    Windows 10 Administration
    Parallels Virtual Desktop
  • $35 hourly
    Over the past 6 years, I have been providing technical support, full-stack development, social media management, and graphic design services. It would be my pleasure to help you reach your goal with any of the following services: • Technical support over Phone/Email/Ticket Management System • Remote helpdesk assistance for Windows, macOS, and iOS • Full-stack Development • Powershell and CMD scripting • Graphic Design/Branding(Logo, Stationery Kit, Social Media Design, & more) • Social Media Management • Chat Manager(Social Media/Website) Thank you, looking forward to working with you.
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    Windows Administration
    WordPress
    Windows Server
    Social Media Management
    Customer Support
    Social Media Content Creation
    Desktop Support
    Chat & Messaging Software
    Graphic Design
    Microsoft Windows
    Linux
    Email Support
    Online Chat Support
    Logo Design
  • $25 hourly
    Welcome to my Upwork profile! As a technical support specialist with extensive experience in the SaaS industry, I am confident in my ability to provide top-notch support to your business. In my current role at WordPress.com, I provide email support for Automattic's products, including WordPress.com, WooCommerce, and WordPress mobile apps. My in-depth technical knowledge of HTML and CSS allows me to solve complex problems and recommend creative solutions to ensure customer satisfaction. As a Technical Support Specialist at Jotform, I diagnose and troubleshoot technical issues related to support tickets. I also provide accurate and timely support by documenting all issues and resolutions and maintaining communication with customers during the problem-resolution process. In addition, I have experience working as a Freelance Web Developer, where I manage and monitor website performance, optimize site speed, fix any coding or plugin issues, and perform Search Engine Optimization (SEO) tasks. I have also worked as a Customer Support Specialist at ApexChat, where I responded to customer queries promptly and maintained client relationships for business. My skills in web development, graphics designing, and SEO, along with my proficiency in JavaScript, HTML, CSS, WordPress, and Shopify, make me a valuable addition to any technical support team. I am fluent in English, Urdu/Hindi, and Balti, which allows me to communicate effectively with clients from different parts of the world. I am passionate about providing exceptional technical support and helping SaaS businesses grow. If you're looking for a reliable, skilled technical support specialist with a focus on SaaS clients, I would love to discuss how I can help your business succeed. Thank you for your time. 🙂
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    English
    HTML
    Ticketing System
    Jotform
    Customer Service
    WordPress
    Virtual Assistance
    Web Development
    CSS
    Administrative Support
    Troubleshooting
    Shopify
    Search Engine Optimization
    Tech & IT
    On-Page SEO
  • $7 hourly
    My name is Bushra and I have been a TOP RATED Freelancer for many years on UPwork! I have done Bachelors in Computer Science and I have seven years of customer support, tech support and virtual assistance experience. I have handled so many projects as a tech customer support and virtual assistance. I have a great English communication skills and I am also expert in eCommerce and dropshipping stores. I have worked as virtual assistance for many startup companies. I am fast-learner and tech-savvy girl who loves to work on tech support project - I always try to complete the task within the time frame. I have also experience in Data management, Order Fulfilment, Store Management and Billing management. I have a hands on experience on the tools given below; Gorgias Klaviyo Shopify Klarna Amazon SalesForce Office365 Zendesk Freshdesk HelpDesk Bigcommerce Intercom Jira Office 365 HTML/CSS Magento Bigcommerce Oberlo Aliexpress Discord Ebay Crisp HelpScout Zopim Zapier I'm a firm believer that trust and communication are key; the most important skills to succeed in anything you want to achieve :)
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    ChatGPT
    Technical Analysis
    IT Support
    Administrative Support
    Freshdesk
    Customer Support
    Dropshipping
    Zendesk
    Shopify
    Ecommerce
    Online Chat Support
    Intercom
    Gorgias
    Email Support
  • $15 hourly
    With over a decade of experience in the industry, I specialise in all aspects of Zendesk, Freshdesk and Intercom solutions. As a Certified Zendesk Administrator, Guide, Explore and Chat and Specialist, I'll help you get the most ROI out of Zendesk. ✅ Zendesk, Freshdesk and Intercom Customization, Automation and Branding: Tailor Freshdesk, Zendesk & Intercom to reflect your brand's identity, enhancing user experience. ✅ I have done the Customer support for many tech and eCommerce companies where I used to handle the customer queries and troubleshoot the product issues. ✅ Create Chatbots in Freshdesk, Intercom and Zendesk with maximum capabilities and create the FAQ pages. ✅ Zendesk Setup and Configuration: Establish a strong foundation for efficient support operations. ✅ Optimized Ticket Workflow: Streamline processes, reduce response times, and eliminate ticket backlogs. ✅ Self-Service Automation: Implement automated solutions for quicker query resolution and ticket closure. ✅ Efficient Zendesk Environment: Enhance Freshdesk settings to expedite ticket resolution. ✅ Performance Metrics and Insights: Utilize analytics for insights into support team and product performance. ✅ Unified Brand Identity: Customize Zendesk, Freshdesk and Intercom to maintain brand consistency. Experience: ⭐ Collaborated with renowned companies globally (UpViral, Formshare, Jasper Reports). ⭐ Client-Centric Approach: Positive client feedback reflects commitment to excellence. ⭐ Unwavering Support: Ongoing assistance for Zendesk-related queries post-project completion.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Online Chat Support
    IT Support
    Shopify
    Email Support
    HubSpot
    Gorgias
    Chatbot
    Zendesk
    Customer Support
    Intercom
    Freshdesk
    Technical Writing
    Freshworks CRM
    Zendesk API
  • $12 hourly
    Welcome to My Profile! I’m Aleeza, a dedicated professional with a Bachelor’s degree in Computer Science, major in IT and extensive experience in customer and technical support. I bring proficiency in a wide range of platforms and tools including Zendesk, Shopify, Gorgias, Amazon Cloud Services, Slack, ManyChat, Salesforce, Zoho, WordPress, Freshdesk, Intercom, HubSpot, Zapier, Jira, Office365, ClickUp, Outlook, including proficiency in HTML, CSS, Java, Networking, and SQL. My expertise extends to eCommerce management, encompassing order fulfillment, inventory management, refunds, chargebacks handling, and effective vendor and customer communication. I specialise in billing and dispute management across various payment platforms such as Stripe, Paypal, PayKickstart, PayWhirl, ThriveCart and etc., ensuring smooth transactions and customer satisfaction. Additionally, I have a knack for developing policies, FAQs, and generating custom invoices. VAT/tax concerns resolution and subscription issues handling are also within my purview. With specialized support in Blockchain and Cryptocurrency, coupled with versatile experience in chat, phone, and email support roles, I am committed to delivering exceptional results with meticulous attention to detail and clear communication. Let’s collaborate to achieve your project goals effectively and efficiently!
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Experience
    Zendesk
    Ecommerce Support
    Helpdesk
    Freshworks CRM
    Freshdesk
    SaaS
    Zoho CRM
    Shopify
    Customer Satisfaction
    Technical Analysis
    Jira
    Customer Support
    Amazon
  • $20 hourly
    Hi! Prior to discussing capabilities and expert capacities, I might want to present myself. I'm Zaheer Jafri and I am from Pakistan. Taking web improvement as a calling satisfies my pocket as well as my heart since it has been my obsession since my initial young. I accept that individuals ought to get things done in which they are acceptable at or in which their heart lays. That is the reason I picked independent web improvement as my profession since I trust I'm acceptable at this and mas I am consistently legit and I am never scared of accomplishing difficult work. I have taken numerous exercises on current web planning from popular foundations. My schooling foundation permitted me to flourish in this profession and my training on this have made me an expert of this part. I try to do my best on each and every work I do.I try my best to deliver the work on required time.I am a boutique of digital transformation and software development that provides cutting edge engineering solutions, helping Fortune 73 companies and enterprise clients untangle complex issues that always emerge during their digital evolution journey. I have been a visionary and a reliable software engineer partner for world-class brands. I have a total experience of 7 years.I learn new things every day and implement it on my clients projects so they can go with the world. This is only one of my examples of overcoming adversity as an independent web developer and Technical Support Specialist. I'm certain that on the off chance that you employ me, I will introduce you numerous effective activities with insignificant endeavors from your side. I can give you unconditional promise and I can guarantee you will love recruiting me. Much obliged to you.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    HTML
    WordPress Plugin
    HTML5
    Search Engine Optimization
    CSS
    PHP
    JavaScript
    WordPress
    Customer Support
    Page Speed Optimization
    Custom Content Management System
    Online Chat Support
    Email Support
  • $10 hourly
    • My name is shakir Abdul Wahid. I have been part of the I.T field for more than 13 years. • 3+ years of working experience in Microsoft Azure Portal Administration. • Specializes in Cloud Solutions, Security Solutions, Data Center Solutions I.T Support Solutions. • Being a System Administrator I have knowledge of different I.T domains like. Operation Systems Hardware's Microsoft platform Virtualization Voice solutions (VOIP and PBX) Cloud Solutions System Security Solutions • Working on both Windows and Linux platforms. • Worked on deployment and Managing Services in Azure. • Configuration, Monitoring, Troubleshooting MS Azure and Windows Services. • Design and implement highly scalable applications to meet identity, security, and nearly instantaneous Disaster Recovery RTO and RPO requirements. • Experience with Azure Web App with MySQL to host files and implement basic. Best Regards: Shakir Abdul Wahid MCT | MCSA |Azure Certified | CCNA | Data Center Engineer
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    VoIP
    Troubleshooting
    MikroTik
    Microsoft Outlook
    VMware Administration
    Microsoft Office SharePoint Server
    Systems Engineering
    Microsoft Office
    VMWare
    Windows Server
    Microsoft Exchange Server
    Microsoft Azure
    Office 365
    Microsoft Active Directory
  • $20 hourly
    I am a professional programmer who has been working in this field for 4+ years, I have been a full-time employee in one of the best E-commerce content selling companies where I have been working as an integration engineer. I have working experience in the following fields: -PHP - Google Analytics V3 and V4 APIs -Reactjs -RDBMS -C++ -Python -Java -Computer Networking -Microsoft Word -WordPress -Machine learning -Native app development, -Antenna designing and last but not least, Entrepreneurship. My Expertise includes: - Website, RESTful API, eCommerce, Backend and Frontend developing, Website Parsing - Native JavaScript, jQuery, OOP, Plugins, Modules - HTML (5), CSS (3) - Amazon: AWS / EC2 / S3, Twilio, FireBase and other 3rd party services - FFmpeg, ffprobe - Webpack, npm - PHP, MySQL, MVC, Laravel, CodeIgniter - Ubuntu, CentOS, Amazon Linux - Design, Prototyping, Mock-Up Strong information technology professional with a Bachelor of Engineering - BE focused in Telecommunications Engineering and M.E in Computer and Information Engineering from Mehran University Of Engineering and Technology, Pakistan.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    HTML
    Customer Support
    PHP Script
    MySQL
    JavaScript
    Dart
    Software Debugging
    PHP
    Firebase Cloud Firestore
    Database
    Data Extraction
    Python
  • $10 hourly
    Hi, I am Tayyaba. I've been in customer support for more than 3 years now and 1-year of being an HR manager so I have a pretty good know-how of all the administration work as well as Talent Acquisition side (managing a team of recruiters, maintaining excel sheets, keeping a record of all the employees/candidates etc.) I am dedicated to supporting people so they can have an ultimate customer journey. The project management tools provide me 100% with all the tasks provided, and I can do things toward win-win growth. Extensive experience in customer support. Also experienced in using Salesforce, SugarCRM and Vtiger CRM. I have also gained experience using the following systems; Kayako, Zendesk, helpdesk etc. I am looking for a long term, full time working opportunity, with an opportunity to grow as the organization/company/individual I am working for grows. I believe a satisfied customer would keep more work flowing and the cheque(check) coming. I always undertake every single task with single-mindedness, Purposely to satisfy my customers and put a smile on my face. Get what you are doing right and deliver on time.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    HR & Recruiting Software
    Staff Recruitment & Management
    Zendesk
    Inbound Inquiry
    Online Chat Support
    Social Customer Service
    Customer Support Plugin
    Email Etiquette
    Customer Service
    Email Communication
    Microsoft Excel
  • $8 hourly
    Top Rated Customer Service VA. I am proactive, focused, and professional, with vast expertise within the administrative & customer support industry. My devotion and administrative work knowledge and organisational skills makes me a tremendous fit for any job. An accomplished customer service manager, organizer, capable of conceptualizing, introducing & integrating innovative ideas, strategies, to accelerate performance and quality standards to ensure highest standard of customer service. Experienced working in these platforms.. ✔Zendesk, Freshdesk. Netsuite ✔Shipstation, Oberlo, Easyship, ShipBob. ✔Shopify, Wallmart, Amazon. ✔Subbly, TribayBookings, Flair, Salesforce, Hubspot, Pipedrive, . ✔Connectwise ( Manage & Automate), M365, Cisco, Sophos, Below are my expertise: ✔ Customer Support (Email & Chat) ✔ Inbound Customer Service ✔ Technical Support for MSP (Managed Sservice Provider) ✔ Reseller & RMA Support ✔ PBO Service ✔ Verification Support ✔ Clients Database Building Tools & Equipments for work. ✔ Own VoIP Server/ Dialer (USA, Canada, Australia). ✔ A quiet workplace with electricity backup ✔ Core i7 10th Gen Workstation Laptop ✔ Jabra Noise-cancelling headphones
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Price & Quote Negotiation
    IT Procurement
    Customer Support
    Warm Leads
    Freshdesk
    Gorgias
    Oracle NetSuite
    Customer Service
    Zendesk
    Email Support
    Ecommerce
    Administrative Support
    Online Chat Support
  • $6 hourly
    OBJECTIVE To grow and survive in a global competitive environment and to make myself so agile and innovate that can face all the challenges of life while considering the four main things. That is my commitment, my passage, my integrity and my sincerity.
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Satisfaction
    Outbound Sales
    Economics
    Computer
    Sales
    Sales Presentation
    Agile Project Management
    Customer Support
    Administrate
    Customer Service
    Public Administration
  • $10 hourly
    I'm a Virtual Assistant with over 5 years of working experience. My services include: Technical Project Management Email, Phone & Chat Support Administrative Task management Calendar management Blog and social media management Presentation slides and document Data entry and web research Customer service Document conversation Copy and past eBay/ Amazon/ Shopify store management Product Listing Google Sheets, Microsoft Word, Excel Statistical report and bookkeeping Manage projects and follow up with team members Prepare and deliver weekly/monthly reports. Thanks
    vsuc_fltilesrefresh_TrophyIcon Technical Support
    Customer Service
    Customer Support
    Shopify
    Team Management
    Project Management
    Email Support
    Amazon
    Social Media Management
    Virtual Assistance
    IT Support
    IT Management
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