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4.8/5
based on 134 client reviews
  • $160 hourly
    ✅ Highest earnings & rating for Jamf Freelancer ✅ 60+ Jamf Pro deployments ✅ 30+ Intune deployments ⚙️ Zero-touch deployments for macOS with DEPNotify ⚙️ Advance scripting to enhance your Jamf workflows ⚙️ Jamf Connect (Okta, Azure AD, GSuite) and Jamf SSO workflows ⚙️ Custom sh scripting and pkg creation ⏱ Full-time Independent Freelancer 🏢 Supporting deployments and automation for 5 large Jamf MSPs. 🗣 Communication is key to any project which is why it will always be #1 priority. A diverse Systems Engineer with 10+ years of experience in developing and maintaining IT systems, and 8 years of experience in mobile device management. Technical expertise spreads across server and backup administration, cloud security, software support, asset management, vendor management, and customer support. Specializes in saving man-hours and money for the enterprise.
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    JAMF
    OKTA
    VMware ESX Server
    Technical Support
    Solution Architecture Consultation
    Mac OS X Administration
    Mobile Device Management
    Bash Programming
    Windows 10 Administration
    Bash
    Microsoft Windows
    Systems Engineering
    Microsoft Azure
    Microsoft Windows PowerShell
  • $18 hourly
    I was a Senior Systems Engineer working for Cognizant Technology Solutions. I worked with Allegis Group as a Level 2 support for 5 years. I handled client concerns and all their issues, provide support and resolution, create tickets, and escalate if needed. To sum up my daily task, I handled all their computer issues, as well as their devices (printer, mobile phones, tablets), password related concerns, Bitlocker, or Absolute Security issues. Concerns with Active Directory Account issues for in sync with Peoplesoft. Office 365 concerns together with email set up and issues. We also troubleshoot SharePoint concerns from time to time. Computer and Network issues thru VPN also go through our team. Allegis Group is a global recruiting company with a growing number of people, we also handle other issues that the client may request. Prior to working with Cognizant, I also worked as a Level 2 Technical Support for 247 Customer Philippines. I handled network and internet concerns for Time Warner Cable. Issues with connection LAN, Wireless Provisioning up to Dispatch is needed. Part of the support that we also provide is setting up users' emails by POP server then migrated to IMAP. Wireless devices are also part of the support. We assist callers in connecting gadgets to their home network. Port forwarding and modem router configuration for VPN and Gaming requirements were also part of our scope of support. An additional task may be asked to be provided from time to time. I was able to work for the account for more than 3 years before joining Cognizant. I am new to Upwork but I have close to 10 years of experience in IT and Technical Support. I hope you give me this chance to show my expertise and dedication. Hoping to work with you soon!
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    Technical Support
    Office 365
    Desktop & Laptop Support
    Ticketing System
    Windows Server
    Product Onboarding
    Mac OS X Administration
    Customer Support
    Microsoft Exchange Server
    Windows Administration
    ITIL
    Microsoft Outlook
    End User Technical Support
    Email Support
    Microsoft Active Directory
  • $20 hourly
    ICT Engineer/Helpdesk Support Responsible for keeping the systems of our customers running smoothly by keeping them up to date and configured correctly. Solid MSP Experience in Windows server: Hyper-V, Windows 2008/2012r2/2016,2019,2020 servers Support Virtual servers and Workstations Strong knowledge in Windows OS, MAC OS, android and iOS. Solid experienced in Backup systems, Networking, virtual machines and firewall setups. Setup Windows Servers, Windows desktop and laptop workstations, printers and scanner. Strong knowledge with RMM tools: Automate complex IT environments through N-able Technologies and Datto RMM. Solarwinds MSP and other cloud-based technologies. Strong knowledge in MS 365 tenant, MS 365 apps, AD and AAD, MS Intune, Azure Entra ID. Experienced in configuring and maintaining network infrastructure. Experienced with Datto, Veeam, and Microsoft and Storagecraft backup and recovery technology. Strong knowledge in Amazon Web Services (AWS), S3 Buckets, S3 Glacier, EC2, Workspaces, Storage Gateway etc. Strong knowledge with Microsoft Azure and Alibaba CCS, VMWare, Oracle Virtualbox and VOIP phones. NAS server Implementation, Synology and QNAP. Monitoring, Analyzing and Solving network issues, Cisco and Meraki routers, layer 3 switches, Access Points, Firewall, Sonicwall, Juniper, CraddlePoint, Palo Alto, Fortinet, Fortigate, Sophos, VPN etc. Call out or email circuit issues to carrier or third party vendor. Call out apps/software issues to third party vendor Strong Experience in providing high level customer service. Support end user remotely Experienced with IT Glue documentation. Experienced in email technologies, IMAP, PoP3, Exchange/MS O365, Google Workspace/Gmail. Experienced in MS customer partner Experienced in email migration, Google and MS 365 Ticketing system: Halo-PSA Zoho desk Service now Connectwise Auto-Task RMM/Remote control Solarwinds RMM Datto RMM Pulseway RMM Kaseya VSA Teamviewer RDP Zoom remote connect Anydesk Syncro Screenconnect Bomgar Quickassist Monitoring Networks: Meraki Dashboard Logic Monitoring Zenoss Adnet PRTG Netcloud Sophos Forti Client Certifications: NSE 1 Network Security Associate (Information Security Awareness) 6/3/23 – 6/3/25 NSE 2 Network Security Associate (Evolution of Cybersecurity) 6/3/23 – 6/3/25 CompTIA A+ 901 module certification CompTIA A+ 902 module certification Google IO certification Seminars attended: Accent Reduction – Holy Angel University [September 2014] Personal Development – Holy Angel University [September 2014] EMERSON CARAVAN – Holy Angel University [July 2015] Google IO - Holy Angel University with certificate of attendance [July 2015] Resume Tutor and Impressing Interviews – Holy Angel University [August 2016] PhilNITS Certification Program Japan Company – Holy Angel University [September 2016] I Hereby that the written information above is true and correct to the best of my knowledge and belief.
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    End User Technical Support
    Ticketing System
    Windows Administration
    Mac OS X Administration
    Office 365
    Microsoft Active Directory
    Windows Server
    Server Virtualization
    Amazon S3
    Network Administration
    VoIP Administration
    Backup Administration
  • $30 hourly
    Based on knowledge and experience gained over the last five years as Technical Support / IT Support, I have developed great expertise in many fields such as: Windows Server 2008R2/2012R2/2016/2019 Windows 7/8/10, Microsoft Exchange 2010/2013/2016/2019, Outlook 2010/2013/2016/2019, MCSA: Office 365 MCP: Microsoft Azure Single Sign-On (SSO) for Office 365 On-Premise Directory Synchronization with Azure Active Directory on Cloud (DirSync) Existing Office 365 (wave 14) Tenant Upgrade to Office 365 (wave 15) SSL Certificates Microsoft Exchange Hybrid Deployment On-Premise Mailboxes migration to Office 365 Cloud PST migration Virtualization environments: Hyper-V, VMware Workstation. Antivirus server: Symantec Endpoint Protection, ESET NOD32 administration. Backup: Symantec Backup Exec, Symantec Netbackup, Symantec Enterprise vault MAC OS X Mac OS X Server Desktop and Technical support. Based on my friendly and communicative spirit, I am sure I can fulfill all your requirements and expectations.
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    Desktop Application
    Microsoft Exchange Online
    Computer Maintenance
    Microsoft SharePoint Administration
    Windows Administration
    Helpdesk
    Google Workspace Administration
    Mac OS X Administration
    Migration
    System Administration
    Office 365
    Microsoft Azure
    Microsoft Exchange Server
  • $25 hourly
    I am experienced in the fields of IT customer support, Quality Assurance windows security and IT holding me an ample chance to use my expertise and I am a quick learner as well. ''I have 9 years of experience in information technology.'' ''I also have much more knowledge about Mac (Apple) in the above mention department. I am currently associated with Hum News Islamabad as a Mac Engineer.'' "A pleasure to work with Completed the work ahead of schedule and high quality." "Maintaining high-quality customer service and professionalism at all times" "Dealing with customers who have technical problems" Performed troubleshooting for advanced technical issues arising in systems and networks. Diagnose, installed, configured and repaired computer system and software. Windows Server 2016 Experience Built, configured and maintained windows server 2016 Install and configure an active directory domain controller Install and configure DHCP Install and configure DNS and join a domain Good knowledge of NTFS permission Home directory and quota system “OU” Organisational Unit Implementation Excellent Knowledge of Group policy Set up new user accounts Folder redirection SRP software restriction policies Administrative Center Excellent knowledge of File server 2016 Install and Configure FTP Server 2016 Created virtual machines for test environment using VMware Microsoft Office 365 Experience Adding a new domain in office 365 Configure custom domain on office 365 Password management Password Expiration policy Knowledge of Power Shell User management using power shell Azure right management Azure configuration to protect documents Activation Azure Right Management in office 365 Office 365 admin permission by role Importing User Using Bulk import (CSV) Office 365 Pro Plus Installation In windows Install and configure Azure AD Connect Directory Synchronization using AD connect Tool I am enthusiastic, hardworking and can make a valuable contribution to an enterprise If you are seeking a MAC, Network, IT, Customer Service professional who has excellent problem-solving skills and can provide optimum support to technical services and operations, then please consider what I have to offer. I herewith enclosed my resume with this letter. I am eager to answer any questions that you may have and to discuss the possibility of working together. I am Most reliable, Satisfied during working. Cheers! Irfan Manzoor
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    Microsoft Excel
    Software Testing
    Application Security
    Windows Server
    Ticketing System
    Windows 7 Administration
    Desktop Support
    Technical Support
    Mac OS X Administration
    Google Cloud Platform
    Network Administration
    macOS
    System Configuration
  • $17 hourly
    "I am an Apple Certified Professional with over 11 years of experience in providing software support for macOS and iOS systems. I am proficient in resolving a wide range of software issues, including troubleshooting Wi-Fi connectivity, email, and application performance. I have an in-depth knowledge of macOS and iOS software and hardware, and have expertise in installing and configuring software such as Adobe Design, Microsoft Office, Final Cut Pro, and Maya. I also have experience in virtual machine setups, including installing and configuring Parallels to run Microsoft Windows on a Mac."
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    VMWare
    Virtual Machine
    System Administration
    Parallels Virtual Desktop
    Desktop & Laptop Support
    IT Support
    Technical Support
    Computer Maintenance
    MacBook Pro
    macOS
    System Installation & Upgrades
    MacBook
    Application Setup & Installation
    Mac OS X Administration
    Adobe Photoshop
  • $60 hourly
    MDM Expert ( Mobileiron, BlackBerry, VM-Ware workspaceone, Microsoft Intune, Scalefusion, JAMF Pro. Cisco Meraki, Hexnode MDM, Addigy, Samsung Knox, SOTI MobiControl .. etc) Manage and Deploy all needed MDM solutions (On-prem - Cloud) also open source MDM like MicroMDM also provide guidance on how to use it, create a professional user guide for any solution, provide support for complex cases, let you know what is the best MDM for your environment based on your needs. Deep experience at Systems and Network administration, Helpdesk, Technical Support, all Windows versions and Windows server issues, Microsoft Cloud, Microsoft products ( Office365, Active directory, Microsoft Exchange, SCCM, OneDrive, SharePoint, Microsoft Azure), Virtualization, and Remote Support through Email, Phone, Ticketing system, Chat. Office 365 Consultant (Anything and Everything about Office 365) -Design, construct, configure, and maintain all facets of an Office 365 Tenant. -Providing Office 365, Exchange Online, Teams, SharePoint, and OneDrive consulting, deployment, migration, troubleshooting and advice. -Specialties: Office 365, SharePoint, Exchange, PowerApps, Flow, Teams, AD, AIP, Intune, Azure, .NET.
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    Microsoft Teams
    Technical Support
    Customer Support
    Office 365
    VMware Administration
    System Administration
    Mobile Device Management
    Microsoft Azure
    Microsoft Active Directory
    Cisco Certified Network Associate
    Network Administration
    Business with 1000+ Employees
    macOS
  • $70 hourly
    Greetings! I'm Alexander, a seasoned software developer with a rich background spanning over 12 years in mobile, AI, and SaaS product development. My specialization lies in harnessing the power of AI, particularly in crafting cutting-edge voice and NLP solutions within the B2B, mobile, desktop, and IoT domains. Here's a glimpse of my proficiency: ✔ Backend Development: Python, Django, DRF, Flask, FastAPI ✔ Databases: PostgreSQL, MySQL, MongoDB, Redis ✔ DevOps: Docker, Docker Compose, NGINX, Apache, AWS, Linux ✔ Data Science: Numpy, Pandas, Matplotlib, Seaborn, Plotly ✔ Version Control: Git, GitLab, GitHub ✔ Project Management: Trello, Jira, Notion ✔ Other Technologies: RabbitMQ, Celery, Let's Encrypt, Elastic Search Let's collaborate and turn your vision into a thriving reality!
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    QML
    Mobile App Development
    Native App Development
    Object-Relational Mapping
    Boost
    Windows App Development
    Android NDK
    Desktop Application
    Java
    C++
    Qt Framework
    Kotlin
    Python
    Linux
  • $55 hourly
    There is some feedback: - Pavel was fantastic! My project hit a snag and I needed an FTP server configured quickly. When I couldn't complete the task myself, I asked for help. Pavel jumped in immediately and had me fixed in no time and friendly answered all my questions. This guy is a real problem solver! - Very smart when it comes to Linux systems, was able to help with our issue. - Very skilled and professional expert who solved all additional and unexpected problems with patience. He overdelivered and I can highly recommend working with him! - The problem was solved quickly and efficiently. - Pavel did a great job tracing the problem and solving it - Pleasure to work with. Skilled system administrator and network engineer with 18 years of hands-on experience. Know how to organise network in one office or in several offices connected via vpn. Unix system administrator, with a lot of experience in Linux and BSD distributions.. I have got working experience with: DNS; DHCP; LAMP-LEMP; FTP; SMTP; SNMP; ACL, firewalls and NAT; I have experience with cloud services (AWS, GCE, Vultr, DigitalOcean) and virtual infrastructure (vSphere, Hyper-V, Proxmox); I have got working experience with Monitoring (Zabbix); VoIP/IP telephony (Asterisk,FreePBX).
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    Asterisk
    DNSsec
    WordPress
    Linux System Administration
    Firewall
    Apache Administration
    MySQL
    LAN Administration
    Session Initiation Protocol
    Squid
    Web Hosting
    Network Engineering
    VMware vSphere
    NGINX
  • $90 hourly
    I'm a technology problem solver with a successful track record of deploying Microsoft 365 and Azure tools for small and medium sized businesses. A few of the projects I have worked on recently are: ✅ Deploying Intune MDM for 150 users of a national insurance company ✅ Migrating 300 onpremises workstations in Active Directory to Azure Active Directory using Intune for a multi-location automotive dealership ✅ Building and designing multiple PowerApps to improve the onboarding and offboarding process for a Real Estate Investment Firm ✅ Deployed Microsoft Security & Compliance tools to enable automated phishing alert and remediation with Microsoft Defender ✅ Developed and deployed DLP policies to protect and secure company data in Microsoft 365 I am a naturally curious individual with a penchant for learning. I have a true passion for helping the clients that I work with get the most out of their technology investments.
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    Cybersecurity Monitoring
    Compliance
    CMMC
    Managed Services
    IT Support
    Tech & IT
    Cybersecurity Management
    IT Service Management
    System Security
    Microsoft SharePoint
    Microsoft Endpoint Manager
    Leadership Skills
  • $50 hourly
    "Hello, I am an experienced IT administrator with expertise in Microsoft 365, Windows server administration, Azure AD management, and more. With over 11 years of experience in IT administration and management, I have a proven track record of successfully managing complex projects and delivering high-quality results. Some of my key skills and experience include: Microsoft 365 Administration: Exchange, SharePoint, Teams, OneDrive, Microsoft 365 Defender Windows Server Administration: Active Directory, DNS, DHCP, Group Policy Azure AD Management: Conditional Access, SSO, Multifactor Authentication Intune Management and Microsoft Endpoint Manager Microsoft Azure Server Administration and Backup Center Firewalls, Antivirus, and Mail Gateways: Bitdefender, Barracuda, Webroot Backup Systems: Azure Backup, Datto, IDrive RMM Tools: Kaseya RMM, Logmein, Splashtop, ConnectWise, TeamViewer, AnyDesk, Autotask Ticketing Systems: Kaseya VSA, BMS, Rave, Autotask, ITarian, Atera Network Administration and Management: Firewalls, Access Points, Wireless APs, Printers, Scanners Amazon Web Services Administration: EC2, S3, Route 53 I have worked on a variety of projects in the past, including working for multiple MSPs and cloud service providers. In my work, I prioritize clear communication and collaboration with my clients to ensure that we are always aligned on project goals and timelines. If you are looking for an experienced IT administrator who can help you manage your technology infrastructure and ensure that your systems are running smoothly, please don't hesitate to reach out. I look forward to working with you!"
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    Microsoft Active Directory
    Technical Support
    Windows Administration
    Cisco Router
    DNS
    Office 365
    Cisco ASA
    Microsoft Exchange Server
    Windows Server
    System Administration
    Microsoft Teams
    Microsoft Office
    VPN
  • $55 hourly
    Servers administration, security hardening, malware cleanup, prevention of hackers intrusion, DevOps, DNS, email, web hosting setup, migration, troubleshooting, recovering, monitoring, automation, scripting, supporting, writing documentation. 5+ years on Upwork, 180+ success projects, 100% individual freelancer. I offer reasonable services in areas: Security: • malware cleanup, websites recovery; • penetration testing; • security hardening for servers and websites; Web hosting: • websites migration and web hosting setup; • hosting optimizing for speed and security, troubleshooting; • DNS configuration and troubleshooting, Cloudflare automation; • setup and support hosting panels (Plesk, cPanel/WHM, HestiaCP etc); • deploy and support various CMS (WordPress, Drupal, Typo3 etc); • cloud hosing (VPS) setup and automation (DigitalOcean, Linode, Hetzner, Vultr etc); DevOps and Clouds: • automation scripting with Bash, CMD, PowerShell; • clouds service and infrastructure setup (GCP, AWS, Azure); • virtualization (Proxmox VE, Docker, Podman, Hyper-V, XEN); • Kubernetes; • CI/CD pipelines. IT infrastructure administration tasks: • monitoring and maintain of servers and infrastructures; • DNS configuration, mail servers; • mesh networks (Netmaker, Zerotier etc), Wireguard, VPN (IPSec); • servers and workstations administration (Windows, macOS, Linux); Systems and services troubleshooting, data recovery: • OS restoring and boot recovery; • data, file systems and RAID recovering; • software and systems troubleshooting.
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    Debian
    Disaster Recovery
    Data Recovery
    Web Server
    Scripting
    Website Security
    Web Hosting
    Cloudflare
    Proxmox VE
    Linux System Administration
    Virtual Private Server
    DNS
    Ubuntu
  • $10 hourly
    My name is Djordje(George) Colic. I live in Serbia. I am windows and linux server system administrator. I have MCSA certificate. I have knowledge of Java programming and power shell. As DevOPS engineer , I was working for Avi . Our client had Ping Directory , Ping Proxy servers . There were different environments. Server OS: Red Hat Enterprise Linux Server release 7.9 . I was logging into client network via SSH. For 5 years I was working as system administrator for Mcs systems from San Diego. This is remote job. I heave experience in using ConnectWise and Ninja RMM as remote management tools. I am logging in to remote networks via ConnectWise or VPN- L2TP/IPsec or OpenVPN and then I use RDP to login to server or any workstation. I am giving support to customers via phone, ConnectWise , RDP or TeamViewer. This support includes their servers, workstations, printers , support with their dedicated applications , office 365. I am giving suport to VOIP customers. They have AT&T Synpase or SkyTalk phone system. Synapse Gateways are PSTN 67010 or SIP 67070. Routers: I was working with SonicWall , Peplink , Mikrotik routers . I am in charge for the maintenance of customer’s and office servers and workstations . For automation tasks I am using batch and powershell scripts. Server OS: Windows Server 2016 or 2012. Workstations: windows 10 or 7. Linux server OS: Red Hat . I am logging in to linux servers via SSH to do every day management tasks. Virtualization: VMWare , HyperV. Cloud: I have experience working in AWS . Every network is Domain network with Domain Controller. For file server we are using Synology NAS where important documents are kept on network share. I am also using NAS as VPN server to access remote network. I have experience in managing linux servers.
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    Windows 10 Administration
    Windows Administration
    DevOps
    Network Administration
    Amazon EC2
    Computer Network
    Microsoft Hyper-V Server
    cPanel
    Docker
    Technical Support
    Linux
    System Administration
    Windows Server
    Microsoft Active Directory
  • $125 hourly
    Professional skilled in leadership and finding businesses the best, "set IT and forget IT" solutions for their needs. All things Google Workspaces and Microsoft Azure/Office 365. Mac fanatic!
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    Cisco Meraki
    Microsoft App-V
    Management Consulting
    Cisco
    Remote IT Management
    Management Development
    Project Management Professional
    Computing & Networking
    Microsoft Exchange Online
    Computer Network
    Group Policy
    Network Engineering
    Office 365
    Microsoft Azure
  • $45 hourly
    Hi there, I'm a professional system and network administrator with about 20 years experience. I'm a native Russian/Ukrainian speaker and based in Ukraine [UTC+2]. I have a great experience in the following areas: - Data backups, Database/File backups, backup automation, and troubleshooting; - Building and configure mailservers: Postfix, Exim, PowerMTA, Sendmail, Mailcow; - Database server administration: MySQL, MariaDB, PostgreSQL; - Management and performance tuning: Samba, Apache, NginX, Squid, Tcpfoss etc.; - Monitoring: Zabbix, Munin, Icinga, Nagios, Grafana, Influxdb, Prometheus, New Relic, Whisper; - Maintenance/troubleshooting OS's: Linux (CentOS, Ubuntu, Debian, OpenSUSE, AlmaLinux, RockyLinux, NixOS, Armbian, Raspbian, CoreELEC/LibreELEC/AlexELEC); - Deploying and configure VPS based on OS's: CentOS, Debian, Ubuntu, AlmaLinux, Rocky Linux etc. for different purposes; - **Another software**: Moodle, BigBlueButton, Sympa, Jitsi, Eramba, pfSense, RocketChat, Zimbra, Nominatim, ZeroTier, MailCow, hMmail, Elasticsearch, Logstash, Kibana, DokuWiki, SVN, Mantis, Git, WHM/Cpanel, Puppet, Chef, Ansible, Docker, OpenVPN, Wireguard, Tinc, Rsync, Bacula, Spamassasin, Rspamd, Amavisd-new, Phpmyadmin, Postfixadmin, Roundcube, Virtualmin, Webmin, Xen, KVM, OpenVZ, Vagrant, TYPO3, Dovecot, Iptables, BIND, ProFTPd, Zimbra, Vsftpd, Lighttpd, fail2ban... - Hardware experience: Cisco routers, HP switches, Mikrotik routers; - Programming and shell skills: python, bash, zsh, Go; - Cloud services: Paperspace, Perimeter 81, DigitalOcean, AWS, Google Cloud, GoDaddy, OVH, Bluehost, 1&1, Linode, Bitnami, Host Europe, Vultr, Omnis, Hivelocity etc. - Server migration; - Email migration.
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    NoSQL Database
    Software Maintenance
    DevOps
    Email Security
    Email Support
    OS Security
    MySQL
    Data Migration
    Server Administration
    Email Deliverability
    Mail Server Implementation
    Linux System Administration
    Server Virtualization
    System Administration
  • $70 hourly
    Are you tired of dealing with unpredictable budgets and spending excessive time managing your IT infrastructure? 💸 With the ever-changing technology landscape, it's no secret that managing IT services can be a challenging task. Budgeting becomes a nightmare when unexpected costs arise, hindering your ability to allocate resources effectively. Moreover, the countless hours spent troubleshooting issues and maintaining your IT environment takes valuable time away from focusing on your core business goals. ⏰ But don't worry, I've got your back! As an experienced IT Systems Engineer, I specialize in providing comprehensive solutions to alleviate these pain points. ⚙️🔧 Working with me means: ✅ Saving time and money by automating the onboarding of your employees and IT systems. ⏰💰 ✅ Focusing on your core business and having more time for the important things, without having to deal with misconfigured, malfunctioning systems or configurations. ⚡👨‍💻 ✅ Leveraging years of experience in the IT sector to find the most efficient and understandable solution for your use case. 🎯🔧 ✅ Enjoying automated Notebook deployments for macOS with Mosyle, zero-touch deployments for Windows with Intune, and seamless integration of SSO with IDP (Azure AD, GSuite). 💻🔒🌐 Take a look at my portfolio and check out my latest reviews to see how I've helped businesses like yours gain more time and efficiency. 📈 Don‘t hesitate, hit the invite button and get in touch
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    Mac OS X Administration
    Windows 11 Administration
    JAMF
    Technical Support
    Windows 10 Administration
    Mobile Device Management
    IT Infrastructure
    Cloud Computing
    Windows Administration
    Windows Server
    System Administration
    Microsoft Windows
    Office 365
    Microsoft Azure
    Amazon Web Services
  • $60 hourly
    "Lyndsay was wonderful to work with as a freelancer. She was super responsive and completed the job in a timely manner. She also had some great ideas for how to approach the project that we ended up implementing in the final product. Super skilled and easy to work with!" "I highly recommend Lyndsay for any of your projects. Very easy to speak with, very timely and most of all very creative! Much gratitude" Graduated from the New York Film Academy with a master's degree in film, Lyndsay Bianco has vast experience in media, from working as a freelance editor for the past 8 years. Lyndsay has edited corporate videos, actor reels, family-based videos, video podcasts, social media video for Instagram, TikTok and much more. She hopes to combine her experience in filmmaking to focus on a career in video editing. Lyndsay always leaves her clients satisfied with the content she provides and with an efficient turnaround time. Please reach out for contact information, Thanks!
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    Adobe Premiere Pro
    Mac OS X Administration
    Adobe After Effects
    Video Editing
    Screencasting Video
    Avid
    YouTube Development
    Canva
    Video Post-Editing
    Avid Media Composer
    Video Upload
  • $125 hourly
    Top 1% Upwork EXPERT-VETTED, Office 365, Google Workspace, Email Migrations, Okta, IT Infrastructure assessments. Are you ready to supercharge your business growth while leaving IT complexities behind? I'm not just an IT professional – I'm your strategic partner in navigating the ever-evolving digital landscape. With a distinguished career spanning over 30 years in technology, I've honed my expertise as a former Enterprise IT Manager and technologist, consistently earning 5-star reviews from satisfied clients. Imagine streamlining your operations, focusing on what you do best, and leaving the intricacies of IT to a seasoned professional. As a top 1% expert vetted on platforms like Upwork, I've empowered businesses of all sizes to thrive in the remote work era. From transitioning to a distributed workforce to optimizing your tech infrastructure, I've got you covered. Client satisfaction is at the core of my approach: - I meet you where you are, catering to all skill levels. - Patience and friendliness define my interactions. - No tech jargon that leaves you bewildered – just clear, understandable guidance. - I respect your expertise in your field and collaborate seamlessly. - I understand the frustrations technology can bring and offer empathetic solutions. - Urgent situation? I'm available after hours for your peace of mind. For individuals, I offer: - Seamless remote support for hassle-free issue resolution. - Email setup and troubleshooting for effective communication. - Comprehensive OS support (Windows 7/8/10/11) and administration. - Expert hardware consultation and troubleshooting. - Swift software issue resolution and installation. - Unmatched proficiency in Microsoft Office suite. - Networking, internet, and browser optimization. - Thorough spyware and virus removal. - System performance assessment and optimization. - Your go-to resource for printers, backups, and more. For small businesses, envision: - Harnessing the power of Microsoft Exchange and streamlined email systems. - Mastery over Active Directory and hassle-free email migrations. - Unleashing the potential of Microsoft 365, SharePoint, and Google G Suite. - Seamless server migrations, whether physical or cloud-based. - Expert support for Windows OS and server administration. - Streamlined solutions for Patterson Eaglesoft, Quickbooks, and CRM systems. - Hardware and software troubleshooting with enterprise-grade finesse. - Effortless virus removal and desktop cleanup. - Elevated system performance and strategic backups. - From SQL Server to VOIP telephony – your tech solutions are covered. - Unlocking the potential of ESRI ArcGIS, SharePoint, Okta, and more. Embrace the future with confidence. Let's schedule a consultation call to unlock a realm of possibilities for your business. It's time to elevate your business with technology that empowers, not hampers. Book your consultation now and let's embark on this transformative journey together.
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    Microsoft Teams
    OKTA
    Slack
    Automation
    CRM Software
    Technical Support
    IT Service Management
    Google
    Microsoft SharePoint Administration
    Business Consulting
    Marketing Operations & Workflow
    Windows Administration
    Zoho CRM
    System Administration
    Office 365
  • $55 hourly
    As a highly skilled and experienced system administrator with over 18 years of IT expertise, I possess a diverse range of skills and knowledge that make me a valuable asset to any organization. My experience includes extensive knowledge of macOS and Windows environments, as well as expertise in integrating macOS devices with Microsoft 365 and G Suite. Additionally, I have a strong understanding of cloud-based services, including Azure and AWS and SaaS and PaaS solutions. One of my notable accomplishments includes successfully implementing macOS and iOS device management solutions for organizations, which required a deep understanding of Apple-related technologies such as Apple Business Manager, Apple Configurator, and JAMF Pro. Additionally, I have designed and implemented disaster recovery solutions for cloud-based services, demonstrating my ability to manage complex IT environments and provide critical infrastructure support. In my role as a system administrator, I have extensive experience managing and supporting Mac and Windows devices, including software installation, system configuration, troubleshooting, and AV updates and patching. I also have expertise in network technologies such as VPN, DNS, email security (DKIM and SPF), and Active Directory networking, as well as hardware and server installation, including domain management expertise with Server 2019 and 2022. Furthermore, I possess excellent communication skills, which allow me to provide pleasant support to end-users and effectively collaborate with team members. My ability to communicate technical information clearly and concisely has been instrumental in driving successful IT projects and ensuring optimal system performance. Overall, my broad skillset and extensive experience make me a highly capable and valuable system administrator, capable of managing complex IT environments and providing critical infrastructure support to organizations.
    vsuc_fltilesrefresh_TrophyIcon Mac OSX Administration
    Jotform
    Microsoft Power Automate
    Email Communication
    Cloudflare
    VPN
    Network Administration
    Domain Migration
    Amazon EC2
    Virtualization
    Backup & Migration
    Computing & Networking
    macOS
    Google Cloud Platform
    Microsoft Windows PowerShell
    System Administration
  • $90 hourly
    I am a professional who started his career helping to startup Apple retail in London at the age of 18. I worked there for sometime, helping to understand customer service, working on cash processing, mentoring and training as well as dedicated support and working with Apple escalations engineering. I progressed working in a variety of companies and technologies across desktop and mobile, with a dedicated level of premium consultant advisory. I also help to advise on strategy, business development and recommend solutions based on best proactive. Highly engaged with problem management and articulate responsiveness to workplace solutions.
    vsuc_fltilesrefresh_TrophyIcon Mac OSX Administration
    Mac OS X Administration
    Windows 7 Administration
    Bash Programming
  • $50 hourly
    HI, I enjoy designing logos, business cards, marketing materials, infographics, social media ads, and banners. I am skilled in Adobe Photoshop and Adobe Illustrator. I am very organized and pay attention to detail, as well as quick with communication. Please see my website for my most updated portfolio: karinguineydesigns.com.
    vsuc_fltilesrefresh_TrophyIcon Mac OSX Administration
    Infographic
    Logo Design
    Adobe Photoshop
    Adobe Illustrator
  • $40 hourly
    IT infrastructure Administrator with 5 years of experience in infrastructure, domain level, DNS, Email "Exchange, Microsoft Office 365, Google apps GSuite", Azure, google cloud, Microsoft servers, cPanel, and technical issues, and Email Deliverability Improving IT Administrator Skills •Google apps (G Suite) •Office 365 Exchange 2016/13/10/07/03 Skyp for business. •Microsoft Windows server Active Directory Certificate Services Active Directory Domain Services Web Server (IIS) DHCP Server DNS Server File and Storage Services Hyper-V Print and Document Services Remote Access Remote Desktop Services Volume Activation Services •WHM/cPanel •Sharepoint 2010 /2013 •Servers, Rack, and Switches •SAN and NAS storage •VMware •Data backup and recovery systems •Security specialist “Fortigate and Fortimail” •Project management •Samrtsheet Automation • Salesforce Database implementation **Email Marketing Skills** *Warm-up plan for new IP and domain *Authentication setup (SPF, DKIM, DMARC) & IP/Domain reputation management *Setup BIMI Record *Tuning up ESPs (MailChimp, Mandrill, SendGrid, Mailgun, active campaign, instantly, etc.) for best deliverability *Spam complaint, Spam traps, Header analysis, Feedback loop, Reputation management, sender score management. *Spam placement issue. Finding the root cause of the email deliverability issue. *Reviewing the existing setup of your email marketing program and provide improvements
    vsuc_fltilesrefresh_TrophyIcon Mac OSX Administration
    Marketing Strategy
    Mailgun
    Google Workspace Administration
    Office 365
    B2B Marketing
    Google
    Google Workspace
    Network Administration
    Email Marketing
    Sendinblue
    Email Deliverability
    Keap
    Email Marketing Strategy
    SendGrid
    Email Campaign Setup
  • $30 hourly
    As a seasoned Mobile Device Management (MDM) expert, I specialize in orchestrating seamless device management solutions across diverse platforms. With expertise in leading MDM platforms including Jamf Pro, Microsoft Intune, ManageEngine, Hexnode, Mosyle, Scalefusion, VMware Workspace ONE, Cisco Meraki, and more, I ensure optimal performance and security for MacOS, iOS, Windows, Android, and Linux devices. I possess a comprehensive understanding of Apple's ecosystem, including Apple Business Manager and Apple School Manager, allowing me to seamlessly integrate Apple devices into organizational workflows. Whether it's automating device enrollment or implementing robust security policies, I excel in harnessing Apple's management tools to drive operational excellence. My proficiency extends to Google Workspace and Microsoft 365 administration, enabling efficient collaboration and productivity across organizational ecosystems. Furthermore, I am skilled in implementing robust endpoint security solutions, including Microsoft Defender and SentinelOne, to safeguard against evolving cyber threats. With a proven track record in MDM and endpoint management, I am dedicated to delivering tailored solutions that optimize device performance and enhance organizational efficiency. With a keen eye for detail and a commitment to excellence, I tailor MDM strategies to meet the unique needs of each client, ensuring robust security, compliance, and user satisfaction. Let me empower your organization with cutting-edge MDM solutions tailored to your specific requirements.
    vsuc_fltilesrefresh_TrophyIcon Mac OSX Administration
    Customer Service
    Microsoft Endpoint Manager
    Mobile Device Management
    Cisco Meraki
    JAMF
    Technical Support
    Mac OS X Administration
    Windows Administration
    English
    ITIL
    macOS
    Microsoft Azure
    Office 365
  • $75 hourly
    With over 8 years of hands-on experience as a Desktop Support Technician, I specialize in delivering top-notch Help Desk Support and System Administration. My commitment extends beyond just technical expertise—I thrive on utilizing every available medium to provide seamless support. My ultimate goal is not just to resolve issues but to ensure that clients experience genuine relief knowing their challenges are in capable hands.
    vsuc_fltilesrefresh_TrophyIcon Mac OSX Administration
    Configuration Management
    Product Knowledge
    Microsoft Teams
    Mac OS X Administration
    Microsoft Endpoint Manager
    Troubleshooting
    IT Management
    Desktop Application
    Information Technology
    System Deployment
    Desktop Support
    Technical Support
    Office 365
    System Administration
    Microsoft Windows
  • $20 hourly
    Hello there, it's a pleasure to connect with you. Speaking of connecting, please be honest, does my bow tie come off as a professional look, or am I trying too hard? While you might be thinking that, did you know that 35% of customers post negative comments about companies on social media? This might not seem to be a big number, but it needs to reduce as only 73% of them will remain loyal to companies with great support representatives. So now the BIG question is; Does your company invest in hiring great Technical and Customer Support professionals? In our present time, being good simply isn't good enough to succeed, you've got to be great. For your company to be great, it is heavily decided on if you can provide GREAT service to your clients and customers, but you already know that they know that, everyone knows that. So how can you provide that great service and have a growing customer base? Well, the truth is; -YOU need a PEOPLE-oriented team of professionals with expertise in Customer Service. -YOU require an individual with excellent communication skills to provide call, chat, and email support. -Someone capable of answering product questions, providing end-user support, and crafting easy-to-read FAQs compilation, that is what YOU need. And it turns out, companies that invest in Customer Service, Support, and Satisfaction have an increase in employee engagement by 20%, now that is a good ROI. This brings us to why I'm here. With over 4years working in Tech & IT as a Technical and Customer Support Specialist, I believe I am exactly what YOU need. This is because of my deep passion for technology and people, I am completely convinced that Technical Support is the most fulfilling career, nothing beats the feeling of genuinely helping someone! Your goals will become my goals, and I look forward to working with and for you to achieve them, I am skilled, flexible, and an effective communicator with a helpful disposition and exceptional customer service abilities. Here are some more details about me. ✔Top Rated Upwork Freelancer ✔BSc. Computer Engineering ✔Google Certified IT Support Specialist ✔HubSpot Service Hub Certified Professional ✔Freshdesk Certified Product Expert ✔Linkedin Certified Customer Service Specialist ✔Certified Professional: Cybersecurity Foundations ✔Comptia Sec+: Cybrary Certified Need a little nudge? Check out what other clients and business owners are saying about my services below. Feel free to shoot me an invite so we can have a chat and discuss your business needs. I look forward to it and will most definitely be at your service. Thanks!
    vsuc_fltilesrefresh_TrophyIcon Mac OSX Administration
    Article Writing
    Technical Writing
    Blog Content
    Customer Relationship Management
    Troubleshooting
    Content Writing
    Information Technology Operations
    Customer Satisfaction
    Technical Support
    Technical Documentation
    Customer Service
    Customer Support
    Online Chat Support
    Jira
    Email Support
  • $65 hourly
    Years of experience building, maintaining and repairing a few hundred servers running various different operating systems. Ability to automate tasks for system optimization. Strong passion for IT with a knack for solving problems.
    vsuc_fltilesrefresh_TrophyIcon Mac OSX Administration
    Automation
    Kali Linux
    Splunk
    Red Hat Enterprise Linux
    Linux System Administration
    Bash Programming
    Web Application Firewall
    Windows Administration
    Microsoft Azure
    Microsoft Windows PowerShell
    Microsoft Active Directory
    Microsoft Windows
    Windows Server
  • $54 hourly
    Hello everyone, During my 10 years of technical support, I have worked on various technology, I am experienced working on Windows server administration, AD, DNS, DHCP, GPO Issues, since technology is upgrading, from past 3 years I have been working Microsoft Cloud Technology, Azure, Device Management, MDM, MAM policies, implementation of policy as per company requirements, On-premises server migration to Microsoft Azure portal, Office365 – on-premises exchange server migration to Office365, ATP policies, Information Governance, Data loss prevention policies, eDiscovery tools. I have acquired hand on experience on all these MS cloud technologies and keep on learning more. I have completed my Microsoft Cyber Security Expert Architect (SC 100) Azure Certs (AZ 103) and Office365 cert (MS 100) previously completed (346 & 347) Office36 Keywords: EMS, Endpoint Manager, Intune, Azure AD, Office 365, Security, Compliance, Conditional Access, MFA, SSO, Windows 10, iOS, Android
    vsuc_fltilesrefresh_TrophyIcon Mac OSX Administration
    Microsoft Exchange Online
    Mac OS X Administration
    Windows Administration
    Microsoft Hyper-V Server
    Mobile Device Management
    Cloud Computing
    Cloud Security
    Microsoft Endpoint Manager
    Helpdesk
    Cloud Management
    Microsoft HoloLens
    Microsoft Office
    Microsoft Small Business Server Administration
    IT Management
    Microsoft Azure
    Network Administration
    Business with 1-9 Employees
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