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4.8/5
based on 134 client reviews
  • $20 hourly
    ICT Engineer/Helpdesk Support Responsible for keeping the systems of our customers running smoothly by keeping them up to date and configured correctly. Solid MSP Experience in Windows server: Hyper-V, Windows 2008/2012r2/2016,2019,2020 servers Support Virtual servers and Workstations Strong knowledge in Windows OS, MAC OS, android and iOS. Solid experienced in Backup systems, Networking, virtual machines and firewall setups. Setup Windows Servers, Windows desktop and laptop workstations, printers and scanner. Strong knowledge with RMM tools: Automate complex IT environments through N-able Technologies and Datto RMM. Solarwinds MSP and other cloud-based technologies. Strong knowledge in MS 365 tenant, MS 365 apps, AD and AAD, MS Intune, Azure Entra ID. Experienced in configuring and maintaining network infrastructure. Experienced with Datto, Veeam, and Microsoft and Storagecraft backup and recovery technology. Strong knowledge in Amazon Web Services (AWS), S3 Buckets, S3 Glacier, EC2, Workspaces, Storage Gateway etc. Strong knowledge with Microsoft Azure and Alibaba CCS, VMWare, Oracle Virtualbox and VOIP phones. NAS server Implementation, Synology and QNAP. Monitoring, Analyzing and Solving network issues, Cisco and Meraki routers, layer 3 switches, Access Points, Firewall, Sonicwall, Juniper, CraddlePoint, Palo Alto, Fortinet, Fortigate, Sophos, VPN etc. Call out or email circuit issues to carrier or third party vendor. Call out apps/software issues to third party vendor Strong Experience in providing high level customer service. Support end user remotely Experienced with IT Glue documentation. Experienced in email technologies, IMAP, PoP3, Exchange/MS O365, Google Workspace/Gmail. Experienced in MS customer partner Experienced in email migration, Google and MS 365 Ticketing system: Halo-PSA Zoho desk Service now Connectwise Auto-Task RMM/Remote control Solarwinds RMM Datto RMM Pulseway RMM Kaseya VSA Teamviewer RDP Zoom remote connect Anydesk Syncro Screenconnect Bomgar Quickassist Monitoring Networks: Meraki Dashboard Logic Monitoring Zenoss Adnet PRTG Netcloud Sophos Forti Client Certifications: NSE 1 Network Security Associate (Information Security Awareness) 6/3/23 – 6/3/25 NSE 2 Network Security Associate (Evolution of Cybersecurity) 6/3/23 – 6/3/25 CompTIA A+ 901 module certification CompTIA A+ 902 module certification Google IO certification Seminars attended: Accent Reduction – Holy Angel University [September 2014] Personal Development – Holy Angel University [September 2014] EMERSON CARAVAN – Holy Angel University [July 2015] Google IO - Holy Angel University with certificate of attendance [July 2015] Resume Tutor and Impressing Interviews – Holy Angel University [August 2016] PhilNITS Certification Program Japan Company – Holy Angel University [September 2016] I Hereby that the written information above is true and correct to the best of my knowledge and belief.
    Featured Skill Mac OSX Administration
    End User Technical Support
    Ticketing System
    Windows Administration
    Mac OS X Administration
    Office 365
    Microsoft Active Directory
    Windows Server
    Server Virtualization
    Amazon S3
    Network Administration
    VoIP Administration
    Backup Administration
  • $17 hourly
    "I am an Apple Certified Professional with over 11 years of experience in providing software support for macOS and iOS systems. I am proficient in resolving a wide range of software issues, including troubleshooting Wi-Fi connectivity, email, and application performance. I have an in-depth knowledge of macOS and iOS software and hardware, and have expertise in installing and configuring software such as Adobe Design, Microsoft Office, Final Cut Pro, and Maya. I also have experience in virtual machine setups, including installing and configuring Parallels to run Microsoft Windows on a Mac."
    Featured Skill Mac OSX Administration
    VMWare
    Virtual Machine
    System Administration
    Parallels Virtual Desktop
    Desktop & Laptop Support
    IT Support
    Technical Support
    Computer Maintenance
    MacBook Pro
    macOS
    System Installation & Upgrades
    MacBook
    Application Setup & Installation
    Mac OS X Administration
    Adobe Photoshop
  • $60 hourly
    MDM Expert ( Mobileiron, BlackBerry, VM-Ware workspaceone, Microsoft Intune, Scalefusion, JAMF Pro. Cisco Meraki, Hexnode MDM, Addigy, Samsung Knox, SOTI MobiControl .. etc) Manage and Deploy all needed MDM solutions (On-prem - Cloud) also open source MDM like MicroMDM also provide guidance on how to use it, create a professional user guide for any solution, provide support for complex cases, let you know what is the best MDM for your environment based on your needs. Deep experience at Systems and Network administration, Helpdesk, Technical Support, all Windows versions and Windows server issues, Microsoft Cloud, Microsoft products ( Office365, Active directory, Microsoft Exchange, SCCM, OneDrive, SharePoint, Microsoft Azure), Virtualization, and Remote Support through Email, Phone, Ticketing system, Chat. Office 365 Consultant (Anything and Everything about Office 365) -Design, construct, configure, and maintain all facets of an Office 365 Tenant. -Providing Office 365, Exchange Online, Teams, SharePoint, and OneDrive consulting, deployment, migration, troubleshooting and advice. -Specialties: Office 365, SharePoint, Exchange, PowerApps, Flow, Teams, AD, AIP, Intune, Azure, .NET.
    Featured Skill Mac OSX Administration
    Microsoft Teams
    Technical Support
    Customer Support
    Office 365
    VMware Administration
    System Administration
    Mobile Device Management
    Microsoft Azure
    Microsoft Active Directory
    Cisco Certified Network Associate
    Network Administration
    Business with 1000+ Employees
    macOS
  • $30 hourly
    Based on knowledge and experience gained over the last five years as Technical Support / IT Support, I have developed great expertise in many fields such as: Windows Server 2008R2/2012R2/2016/2019 Windows 7/8/10, Microsoft Exchange 2010/2013/2016/2019, Outlook 2010/2013/2016/2019, MCSA: Office 365 MCP: Microsoft Azure Single Sign-On (SSO) for Office 365 On-Premise Directory Synchronization with Azure Active Directory on Cloud (DirSync) Existing Office 365 (wave 14) Tenant Upgrade to Office 365 (wave 15) SSL Certificates Microsoft Exchange Hybrid Deployment On-Premise Mailboxes migration to Office 365 Cloud PST migration Virtualization environments: Hyper-V, VMware Workstation. Antivirus server: Symantec Endpoint Protection, ESET NOD32 administration. Backup: Symantec Backup Exec, Symantec Netbackup, Symantec Enterprise vault MAC OS X Mac OS X Server Desktop and Technical support. Based on my friendly and communicative spirit, I am sure I can fulfill all your requirements and expectations.
    Featured Skill Mac OSX Administration
    Desktop Application
    Microsoft Exchange Online
    Computer Maintenance
    Microsoft SharePoint Administration
    Windows Administration
    Helpdesk
    Google Workspace Administration
    Mac OS X Administration
    Migration
    System Administration
    Office 365
    Microsoft Azure
    Microsoft Exchange Server
  • $50 hourly
    Hello everyone, During my 10 years of technical support, I have worked on various technology, I am experienced working on Windows server administration, AD, DNS, DHCP, GPO Issues, since technology is upgrading, from past 3 years I have been working Microsoft Cloud Technology, Azure, Device Management, MDM, MAM policies, implementation of policy as per company requirements, On-premises server migration to Microsoft Azure portal, Office365 – on-premises exchange server migration to Office365, ATP policies, Information Governance, Data loss prevention policies, eDiscovery tools. I have acquired hand on experience on all these MS cloud technologies and keep on learning more. I have completed my Microsoft Cyber Security Expert Architect (SC 100) Azure Certs (AZ 103) and Office365 cert (MS 100) previously completed (346 & 347) Office36 Keywords: EMS, Endpoint Manager, Intune, Azure AD, Office 365, Security, Compliance, Conditional Access, MFA, SSO, Windows 10, iOS, Android
    Featured Skill Mac OSX Administration
    Microsoft Exchange Online
    Mac OS X Administration
    Windows Administration
    Microsoft Hyper-V Server
    Mobile Device Management
    Cloud Computing
    Cloud Security
    Microsoft Endpoint Manager
    Helpdesk
    Cloud Management
    Microsoft HoloLens
    Microsoft Office
    Microsoft Small Business Server Administration
    IT Management
    Microsoft Azure
    Network Administration
    Business with 1-9 Employees
  • $140 hourly
    With over a decade in IT and a specialization in Jamf and mobile device management, I deliver top-notch expertise to streamline your deployments and automation processes. 🥇Expert-Vetted ✅ Highest earnings & rating for Jamf Freelancer ✅ 80+ Jamf Pro deployments ✅ 50+ Intune deployments ⚙️ Zero-Touch Deployments: Expert in macOS setups with DEPNotify & Jamf Connect Notify ⚙️ Advanced Scripting: Enhance Jamf workflows with custom scripts ⚙️ Jamf Connect & SSO Integration: Seamless workflows with Okta, Entra ID, and GSuite ⚙️ Custom Scripting & pkg Creation: Tailored solutions for your unique needs 💼 Okta SSO | 💼 Entra ID SSO | 💼 Google Workspace Federation ⏱ Full-time Independent Freelancer 🏢 Supporting deployments and automation for 5 large Jamf MSPs. 🗣 Communication is key – I prioritize clear and consistent communication to ensure project success. A diverse Systems Engineer with 10+ years of experience in developing and maintaining IT systems, and 8 years of experience in mobile device management. Technical expertise spreads across server and backup administration, cloud security, software support, asset management, vendor management, and customer support. Specializes in saving man-hours and money for the enterprise.
    Featured Skill Mac OSX Administration
    Scripting
    Microsoft Azure Administration
    Microsoft Endpoint Manager
    macOS
    Microsoft Intune
    JAMF
    OKTA
    Technical Support
    Solution Architecture Consultation
    Mac OS X Administration
    Mobile Device Management
    Microsoft Windows
    Systems Engineering
    Microsoft Azure
    Microsoft Windows PowerShell
  • $18 hourly
    I was a Senior Systems Engineer working for Cognizant Technology Solutions. I worked with Allegis Group as a Level 2 support for 5 years. I handled client concerns and all their issues, provide support and resolution, create tickets, and escalate if needed. To sum up my daily task, I handled all their computer issues, as well as their devices (printer, mobile phones, tablets), password related concerns, Bitlocker, or Absolute Security issues. Concerns with Active Directory Account issues for in sync with Peoplesoft. Office 365 concerns together with email set up and issues. We also troubleshoot SharePoint concerns from time to time. Computer and Network issues thru VPN also go through our team. Allegis Group is a global recruiting company with a growing number of people, we also handle other issues that the client may request. Prior to working with Cognizant, I also worked as a Level 2 Technical Support for 247 Customer Philippines. I handled network and internet concerns for Time Warner Cable. Issues with connection LAN, Wireless Provisioning up to Dispatch is needed. Part of the support that we also provide is setting up users' emails by POP server then migrated to IMAP. Wireless devices are also part of the support. We assist callers in connecting gadgets to their home network. Port forwarding and modem router configuration for VPN and Gaming requirements were also part of our scope of support. An additional task may be asked to be provided from time to time. I was able to work for the account for more than 3 years before joining Cognizant. I am new to Upwork but I have close to 10 years of experience in IT and Technical Support. I hope you give me this chance to show my expertise and dedication. Hoping to work with you soon!
    Featured Skill Mac OSX Administration
    Technical Support
    Office 365
    Desktop & Laptop Support
    Ticketing System
    Windows Server
    Product Onboarding
    Mac OS X Administration
    Customer Support
    Microsoft Exchange Server
    Windows Administration
    ITIL
    Microsoft Outlook
    End User Technical Support
    Email Support
    Microsoft Active Directory
  • $70 hourly
    Are you tired of dealing with unpredictable budgets and spending excessive time managing your IT infrastructure? 💸 With the ever-changing technology landscape, it's no secret that managing IT services can be a challenging task. Budgeting becomes a nightmare when unexpected costs arise, hindering your ability to allocate resources effectively. Moreover, the countless hours spent troubleshooting issues and maintaining your IT environment takes valuable time away from focusing on your core business goals. ⏰ But don't worry, I've got your back! As an experienced IT Systems Engineer, I specialize in providing comprehensive solutions to alleviate these pain points. ⚙️🔧 Working with me means: ✅ Saving time and money by automating the onboarding of your employees and IT systems. ⏰💰 ✅ Focusing on your core business and having more time for the important things, without having to deal with misconfigured, malfunctioning systems or configurations. ⚡👨‍💻 ✅ Leveraging years of experience in the IT sector to find the most efficient and understandable solution for your use case. 🎯🔧 ✅ Enjoying automated Notebook deployments for macOS with Mosyle, zero-touch deployments for Windows with Intune, and seamless integration of SSO with IDP (Azure AD, GSuite). 💻🔒🌐 Take a look at my portfolio and check out my latest reviews to see how I've helped businesses like yours gain more time and efficiency. 📈 Don‘t hesitate, hit the invite button and get in touch
    Featured Skill Mac OSX Administration
    Mac OS X Administration
    Windows 11 Administration
    JAMF
    Technical Support
    Windows 10 Administration
    Mobile Device Management
    IT Infrastructure
    Cloud Computing
    Windows Administration
    Windows Server
    System Administration
    Microsoft Windows
    Office 365
    Microsoft Azure
    Amazon Web Services
  • $25 hourly
    I am experienced in the fields of IT customer support, Quality Assurance windows security and IT holding me an ample chance to use my expertise and I am a quick learner as well. ''I have 9 years of experience in information technology.'' ''I also have much more knowledge about Mac (Apple) in the above mention department. I am currently associated with Hum News Islamabad as a Mac Engineer.'' "A pleasure to work with Completed the work ahead of schedule and high quality." "Maintaining high-quality customer service and professionalism at all times" "Dealing with customers who have technical problems" Performed troubleshooting for advanced technical issues arising in systems and networks. Diagnose, installed, configured and repaired computer system and software. Windows Server 2016 Experience Built, configured and maintained windows server 2016 Install and configure an active directory domain controller Install and configure DHCP Install and configure DNS and join a domain Good knowledge of NTFS permission Home directory and quota system “OU” Organisational Unit Implementation Excellent Knowledge of Group policy Set up new user accounts Folder redirection SRP software restriction policies Administrative Center Excellent knowledge of File server 2016 Install and Configure FTP Server 2016 Created virtual machines for test environment using VMware Microsoft Office 365 Experience Adding a new domain in office 365 Configure custom domain on office 365 Password management Password Expiration policy Knowledge of Power Shell User management using power shell Azure right management Azure configuration to protect documents Activation Azure Right Management in office 365 Office 365 admin permission by role Importing User Using Bulk import (CSV) Office 365 Pro Plus Installation In windows Install and configure Azure AD Connect Directory Synchronization using AD connect Tool I am enthusiastic, hardworking and can make a valuable contribution to an enterprise If you are seeking a MAC, Network, IT, Customer Service professional who has excellent problem-solving skills and can provide optimum support to technical services and operations, then please consider what I have to offer. I herewith enclosed my resume with this letter. I am eager to answer any questions that you may have and to discuss the possibility of working together. I am Most reliable, Satisfied during working. Cheers! Irfan Manzoor
    Featured Skill Mac OSX Administration
    Microsoft Excel
    Software Testing
    Application Security
    Windows Server
    Ticketing System
    Windows 7 Administration
    Desktop Support
    Technical Support
    Mac OS X Administration
    Google Cloud Platform
    Network Administration
    macOS
    System Configuration
  • $75 hourly
    With over 8 years of hands-on experience as a Desktop Support Technician, I specialize in delivering top-notch Help Desk Support and System Administration. My commitment extends beyond just technical expertise—I thrive on utilizing every available medium to provide seamless support. My ultimate goal is not just to resolve issues but to ensure that clients experience genuine relief knowing their challenges are in capable hands.
    Featured Skill Mac OSX Administration
    Configuration Management
    Product Knowledge
    Microsoft Teams
    Mac OS X Administration
    Microsoft Endpoint Manager
    Troubleshooting
    IT Management
    Desktop Application
    Information Technology
    System Deployment
    Desktop Support
    Technical Support
    Office 365
    System Administration
    Microsoft Windows
  • $39 hourly
    Since 2004 I have been working in the IT sector. I started with the technical support of users. The last 15 years engaged in the administration of servers running under Windows and Unix-like operating systems. I have extensive experience in deploying software solutions for different tasks. I work with: Linux*, *BSD, Windows Server. WEB: Apache, Nginx, PHP. Database: MySQL, Postgress, MSSQL (OLAP). Monitoring: Nagios, Zabbix, Munin, Awstats, MRTG. And other famous (and not so) systems (Samba, Squid, ELK Stack, bind, ISC-DHCP, Sendmail, postfix, dovecot..)
    Featured Skill Mac OSX Administration
    Linux
    CentOS
    VMWare
    Firewall
    Network Administration
    Windows Server
    Linux System Administration
    Administrative Support
    Microsoft Windows
    Server Density Server Monitoring
    Proxmox VE
    FreeBSD
    Web Hosting
    Debian
    DevOps
  • $130 hourly
    I have several years of experience in computer programming and web development as a freelancer. I used to manage computers and network at several local schools before they reorganized and incorporated the schools within general system administration. I've completed projects in various programming languages for different platforms. Including prototyping microcontroller-based systems for the oil industry. I'm currently a student at the University of Stavanger, on my way to a masters degree in computer science and programming, where I have top grades on the finished exams. Before I started my engineering studies I took a degree in teaching and I have worked for 10 years as a teacher in Norwegian schools. I also have experience in translation and localization work, and I offer to translation work in the language pair English - Norwegian (nynorsk and bokmål).
    Featured Skill Mac OSX Administration
    AWS Systems Manager
    Rust
    Embedded Operating System
    Embedded Linux
    Raspberry Pi
    ASP
    JavaScript
    Java
    PHP
    Web Development
    Slackware Linux
    Debian
    Windows Administration
    Arduino
    Linux System Administration
  • $40 hourly
    IT infrastructure Administrator with 5 years of experience in infrastructure, domain level, DNS, Email "Exchange, Microsoft Office 365, Google apps GSuite", Azure, google cloud, Microsoft servers, cPanel, and technical issues, and Email Deliverability Improving IT Administrator Skills •Google apps (G Suite) •Office 365 Exchange 2016/13/10/07/03 Skyp for business. •Microsoft Windows server Active Directory Certificate Services Active Directory Domain Services Web Server (IIS) DHCP Server DNS Server File and Storage Services Hyper-V Print and Document Services Remote Access Remote Desktop Services Volume Activation Services •WHM/cPanel •Sharepoint 2010 /2013 •Servers, Rack, and Switches •SAN and NAS storage •VMware •Data backup and recovery systems •Security specialist “Fortigate and Fortimail” •Project management •Samrtsheet Automation • Salesforce Database implementation **Email Marketing Skills** *Warm-up plan for new IP and domain *Authentication setup (SPF, DKIM, DMARC) & IP/Domain reputation management *Setup BIMI Record *Tuning up ESPs (MailChimp, Mandrill, SendGrid, Mailgun, active campaign, instantly, etc.) for best deliverability *Spam complaint, Spam traps, Header analysis, Feedback loop, Reputation management, sender score management. *Spam placement issue. Finding the root cause of the email deliverability issue. *Reviewing the existing setup of your email marketing program and provide improvements
    Featured Skill Mac OSX Administration
    Marketing Strategy
    Mailgun
    Google Workspace Administration
    Office 365
    B2B Marketing
    Google
    Google Workspace
    Network Administration
    Email Marketing
    Sendinblue
    Email Deliverability
    Keap
    Email Marketing Strategy
    SendGrid
    Email Campaign Setup
  • $125 hourly
    I provide secure, efficient solutions for Microsoft 365 environments, transforming them into cost-effective, scalable assets for organizations of all sizes. With over 15 of experience, I’ve built an expertise in optimizing Microsoft 365 deployments to support business growth, compliance, and security. Through my business, 917 Solutions, I specialize in hardening Microsoft 365 environments, guiding IT teams through streamlined deployments, and addressing security and cost challenges. My Specialties Include: - Microsoft 365 Security Hardening: Expertise in implementing critical security controls (MFA, data encryption, endpoint protection) to meet cybersecurity insurance standards and protect against security threats. - Multi-Tenant & License Management: Streamlining licenses and user access to eliminate unnecessary expenses, ensuring your Microsoft 365 investment aligns with your business needs. - Microsoft Intune & Endpoint Management: Configuring Intune for device management and policy compliance across multiple tenants, with ongoing support for maintaining robust, secure setups. - Migration & Incident Response: Experience in migrating complex environments, including tenant-to-tenant and GCC High migrations, and handling Digital Forensics & Incident Response (DFIR) in cases of Business Email Compromise (BEC). I’ve worked with a range of clients, from small businesses to Fortune 500 companies, completing over 75 successful projects and establishing long-term relationships built on trust and transparency. Some of My Recent Work: - Hardened Microsoft 365 environments for organizations with 900 users, achieving compliance with cybersecurity insurance standards. - Migrated over 300 mailboxes and 300 users across Microsoft 365 and Teams, ensuring seamless transitions with minimal disruption. - Provided ongoing managed support and SOPs for IT teams in healthcare, finance, and other regulated industries, helping them maintain secure environments and reduce IT costs. Technologies I Work With: Microsoft 365, Intune, Defender, Azure, Entra ID, Exchange, Active Directory, PowerShell, CIPP, Microsoft Purview, MFA/2FA, Network Security (e.g., Cisco, Sonicwall, Meraki), CloudFlare, SPF/DKIM/DMARC, and more. We don’t just manage IT setups—we secure them for long-term growth and stability. Let’s discuss how we can optimize your Microsoft 365 environment to keep your business compliant, secure, and cost-efficient.
    Featured Skill Mac OSX Administration
    Cybersecurity Monitoring
    Compliance
    CMMC
    Managed Services
    IT Support
    Tech & IT
    Cybersecurity Management
    IT Service Management
    System Security
    Microsoft SharePoint
    Microsoft Endpoint Manager
    Leadership Skills
  • $40 hourly
    With over 12 years of experience in server administration and configuration, I specialize in providing comprehensive support for both Linux and Windows servers. My expertise includes managing a wide range of server environments, ensuring optimal performance, security, and reliability. I am dedicated to leveraging my skills to support corporate clients and enhance their IT infrastructure. Key Skills: • Server Administration (MAC, Windows & Linux) • Virtualization (VMware, Hyper-V) • Network Security • Database Management (MySQL, SQL Server) • Cloud Services (Amazon EC2/S3) • Firewall Configuration (Sophos XGS, Sonicwall, pfSense, OPNsense) • CMS Management (WordPress, Joomla) • SEO and Website Optimization • Web Development Certifications: • Microsoft Certified Professional (MCP) • Sophos UTM Certified • VMware Technical Sales Professional (VTSP 5.5) I am committed to delivering high-quality solutions and exceptional client support. Let's work together to achieve your IT goals. System Administration Skills (Linux): • Installation, Configuration, and Maintenance of various Linux distributions (Fedora, Redhat, Ubuntu, CentOS, OpenSUSE) • VMware vSphere and Virtual Datacenter Configuration • Amazon EC2/S3 Administration • Plesk Server Administration • Oracle E-business Suite Patching and Cloning • SSL Certificate Installation and Configuration • VPS and Dedicated Server Management • Firewall Administration (OPNsense, pfSense, Zentyal, Endianfirewall) • Web Server Management (Apache, IIS) • Mail Server Management (Exchange Server, Postfix, Sendmail) • Network Security Implementation SEO Skills: • SEM/SEO Consulting • PPC Management • Keyword Analysis and Optimization • Meta Tag and Content Optimization • Link Building Strategies • Website Design and Development
    Featured Skill Mac OSX Administration
    Mac OS X Administration
    ConnectWise Automate
    AWS Server Migration
    Google Workspace Administration
    Duo Security
    Website Security
    Email Security
    Cloud Migration
    WordPress Malware Removal
    WordPress
    Linux System Administration
    VMware Administration
    Website Migration
    Office 365
    Microsoft Azure
  • $20 hourly
    I am a highly motivated type of individual solid determination, 18 years experienced in IT support specialize in computers and network support. had been part with one of the worlds leading company. Strong initiative skills and problem solving. Has a wide range of technical skills and knowledge on computers, Servers, Network and Telecoms, Rest assured I am very flexible and can work with minimal supervision. Being a Top Rated Plus IT Technical support Specialist and having 18 years of experience in IT industries, expect a timely and quality accomplishment of tasks and projects delivered accordingly. Key services: ✔Ticketing systems (SolarWinds, ServiceNow, CRM, Zendesk, ADM Manager) ✔ Chat (Facebook messenger, Teams, Slack, Ring central, Fuze, Trello, Discord, Zoom) ✔Remote tools ( Citrix Gotoassist, TeamViewer, Anydesk and more. ) ✔Email Management ✔Phone ✔Project Management ✔MS Application ✔Internet Research ✔Knowledge Base ✔Standard Operating Procedure SOP and Quality Assurance ✔Admin Assistance | Tech Support | Customer Service Tools I am familiar with Microsoft Excel, Office (Word, Excel, PowerPoint), Google Suite (Sheets, Docs, Forms), PDF, Office 365,. Google Drive, Dropbox, OneDrive
    Featured Skill Mac OSX Administration
    Information Technology Strategy
    IT Service Management
    Ticketing System
    Computer Skills
    Phone Support
    Mac OS X Administration
    ServiceNow
    Online Chat Support
    Windows Administration
    Computer Network
    Customer Support
    Helpdesk
    Customer Service
    IT Support
    Technical Support
  • $10 hourly
    My name is Djordje(George) Colic. I live in Serbia. I am windows and linux server system administrator. I have MCSA certificate. I have knowledge of Java programming and power shell. As DevOPS engineer , I was working for Avi . Our client had Ping Directory , Ping Proxy servers . There were different environments. Server OS: Red Hat Enterprise Linux Server release 7.9 . I was logging into client network via SSH. For 5 years I was working as system administrator for Mcs systems from San Diego. This is remote job. I heave experience in using ConnectWise and Ninja RMM as remote management tools. I am logging in to remote networks via ConnectWise or VPN- L2TP/IPsec or OpenVPN and then I use RDP to login to server or any workstation. I am giving support to customers via phone, ConnectWise , RDP or TeamViewer. This support includes their servers, workstations, printers , support with their dedicated applications , office 365. I am giving suport to VOIP customers. They have AT&T Synpase or SkyTalk phone system. Synapse Gateways are PSTN 67010 or SIP 67070. Routers: I was working with SonicWall , Peplink , Mikrotik routers . I am in charge for the maintenance of customer’s and office servers and workstations . For automation tasks I am using batch and powershell scripts. Server OS: Windows Server 2016 or 2012. Workstations: windows 10 or 7. Linux server OS: Red Hat . I am logging in to linux servers via SSH to do every day management tasks. Virtualization: VMWare , HyperV. Cloud: I have experience working in AWS . Every network is Domain network with Domain Controller. For file server we are using Synology NAS where important documents are kept on network share. I am also using NAS as VPN server to access remote network. I have experience in managing linux servers.
    Featured Skill Mac OSX Administration
    Windows 10 Administration
    Windows Administration
    DevOps
    Network Administration
    Amazon EC2
    Computer Network
    Microsoft Hyper-V Server
    cPanel
    Docker
    Technical Support
    Linux
    System Administration
    Windows Server
    Microsoft Active Directory
  • $90 hourly
    🔸 Premium Quality 🔸 𝟓𝟑𝟒 completed projects 🔸 GitHub: 𝟒𝟒𝐊+ public commits, 𝟐𝟒𝟏 repos 🔸 𝟐𝟓 years of experience 🔸 Magento: top 𝟏𝟎 worldwide, 𝟏𝟐𝟕 open source modules 🔸 OpenAI's 𝐨𝟏 𝐩𝐫𝐨 𝐦𝐨𝐝𝐞 validates all my reasoning against cognitive biases and omissions. 🔸 Advanced university degree in 𝐂𝐨𝐦𝐩𝐮𝐭𝐞𝐫 𝐒𝐜𝐢𝐞𝐧𝐜𝐞 and 𝐌𝐚𝐭𝐡𝐞𝐦𝐚𝐭𝐢𝐜𝐬, specializing in 𝐀𝐈. 🔸 My top publications: ⠀⠀⠀⠀🔅 df.tips?order=views ⠀⠀⠀⠀🔅 dmitry.ai?order=views ⠀⠀⠀⠀🔅 mage2.pro?order=views 🔸 My lifestyle ⠀⠀⠀⠀🔅 I work only after a full night's sleep and a high-intensity physical workout to ensure maximum mental clarity. ⠀⠀⠀⠀🔅 I take 𝟏𝟓+ supplements daily to boost my mental capacity and general health (N-acetylcysteine + glycine, Astragalus membranaceus + TA-65, Ubiquinol, Hericium erinaceus, Cordyceps militaris, Rhodiola rosea, Bacopa monnieri, Ginkgo biloba, Panax ginseng, Matcha, Chaga + Betula pendula bark, Omega-3 + Cod liver oil, Spermidine). ⠀⠀⠀⠀🔅 I eat only what fuels my maximum performance: nuts, greens, fish oil, vegetables, berries, seeds, dairy products (and supplements mentioned above). ⠀⠀⠀⠀I do not eat sugar-added products, meat, flour, fried food, fast food, or other junk food. 🔸 My workspace ⠀⠀⠀⠀🔅 A perfect workstation with 3 big monitors ⠀⠀⠀⠀🔅 All pop-ups, sound alerts, notifications in my UI are entirely disabled ⠀⠀⠀⠀🔅 A top-tier, ergonomic chair with customized back- and head-support cushions made of the finest goose down ⠀⠀⠀⠀🔅 Total acoustic isolation ⠀⠀⠀⠀🔅 My phone is always silent ⠀⠀⠀⠀🔅 Not distracted by anyone ⠀⠀⠀⠀🔅 Perfectly balanced air conditioning and ventilation ⠀⠀⠀⠀🔅 Overlooking the Sea of Marmara, breathing in clean sea air 🔸 My «Job Success Score» decreased from 100% to 96% on January 31, 2025, because I fell ill on January 30. I rarely fall ill: the last time I did was 20 months prior to this case — in May 2023. This time, my 2½ years old son was mistakenly taken on public transportation, which caused him to catch a viral respiratory infection and then pass it on to me at home. As a result, I was unable to work for 5 days, until February 3 inclusive.
    Featured Skill Mac OSX Administration
    API Integration
    PHP
    API
    Amazon Web Services
    Amazon
    Network Administration
    SQL
    Microsoft Power BI
    Microsoft Dynamics 365
    NetSuite Development
    Data Analysis
    Python
    Tax Law
    Legal
    Magento
  • $170 hourly
    I’m an IT expert who prioritizes your uptime and your experience with technology over tech jargon. Let’s build a tailored suite of technology—hardware, software, cloud apps, and automations—that keeps your operations running smoothly. My expertise includes: • Implementing IT and networking solutions for businesses and households • Storage, backups, and security • Mobile device management (MDM) • Pre-purchase decisions • Workflow and productivity • Automation of work, home, and life • Paperless solutions • One-on-one and group training • Technical writing Among my technical specialties are: • Desktop & mobile: Apple Mac, iPhone, iPad, Apple TV, Apple Watch, Raspberry Pi, macOS & iOS, Windows, Linux, Android • Automation: Zapier, Make/Integromat, Tray.io • Mac automation: Shortcuts, Automator, AppleScript, Hazel, Keyboard Maestro, bash, regex • Data processing: Airtable, Notion • Servers & NAS: Synology, QNAP, macOS, Linux, Windows Server • IdP/IdM/IAM/SSO: OneLogin, JumpCloud, Okta • Team comms: Slack, Teams, Zoom • AI: ChatGPT, Gemini • Project management: Asana, ClickUp, Toggl, Trello • CRM: Hubspot, Keap, Freshsales • Firewalls, VPN: Meraki, Tailscale • Mesh Wi-Fi: Meraki, Synology, Eero, Netgear Orbi, Linsys Velop • Microsoft 365, Google Workspace/G Suite/Google Apps, Dropbox, Box • MFA/2FA/OTP/TOTP: 1Password, Keeper, LastPass, Duo • Virtualization: VMware, Parallels, Docker • MDM: JumpCloud, Apple Business, Meraki, Jamf, Watchman, SimpleMDM • Migration: SkyKick, BitTitan • IoT, home security and automation: Ring, Nest, IFTTT, Zapier, HomeKit, Apple Shortcuts, SwitchBot • Document production: Adobe CC, Office, Google Drive • Image processing: Lightroom, Photoshop, Capture One • Helpdesks: Zendesk, Freshdesk, Daylite • VoIP: RingCentral, 8x8 • Web hosting: CSS, HTML, WordPress, Squarespace • Accounting solutions: Quickbooks, FreshBooks, Xero, Invoice Ninja • Ecommerce: Shopify, Squarespace
    Featured Skill Mac OSX Administration
    Adobe Lightroom
    Google Apps Script
    Email Support
    Technical Support
    Mail Server Implementation
    Technical Editing
    Copy Editing
    Ebook
    Photo Editing
    Computer Network
    Mac OS X Administration
  • $60 hourly
    Hi, I'm Lyndsay! A professional video editor of 10 years, with a masters in television and film. Located in Los Angeles, I currently work with a wide array of clients. To name a few - social media management companies (TikTok, Instagram, Facebook, Youtube etc...), content creators, med-spas/medical offices, law firms, corporate spaces (such as Comcast Business), wellness brands, podcasters, spiritual creators, technology based companies, educational based, course content, webinar content, weddings and much more! I value collaboration, clear communication, attention to detail and time management. I work in Premiere Pro and provide many other perks such as a narrative background, pre - production advice/storyboarding and planning, training in sound design, color correction, motion graphics, as well as a subscription to Motion Array which provides licensed stock footage, music, sound effects, graphics and much more all included in my rates! Along with various subscriptions to platforms that host videos, allow for enhanced designs, optimize my workflow and invoice process etc... I would love to set up a meeting and speak with you about your upcoming projects!
    Featured Skill Mac OSX Administration
    Adobe Premiere Pro
    Mac OS X Administration
    Adobe After Effects
    Video Editing
    Screencasting Video
    Avid
    YouTube Development
    Canva
    Video Post-Editing
    Avid Media Composer
    Video Upload
  • $30 hourly
    Extensive experience in the following Roles, IT Support Engineer, System Engineer, Service Desk, Technical Support, and Customer Service at various levels and areas of responsibilities. Work experiences consist of Troubleshooting different Devices and Computers, Active Directory, Office 365 Administration, MS Exchange, FTP/sFTP, Manage Clients Network, Provision, and Setup VOIP Phone System, Giving Product Information and Product Support for Customers, Provide Technical Assistance and Customer Service through Phones, Chats, and Emails. Certificate: ITIL Foundation ver.3
    Featured Skill Mac OSX Administration
    Google Workspace Administration
    VPN
    Technical Support
    Technical Documentation Management
    Customer Service
    Procedure Development
    Ticketing System
    Network Administration
    Desktop Support
    Helpdesk
    Microsoft Active Directory
    System Administration
    Windows Server
  • $77 hourly
    Servers administration, security hardening, malware cleanup, prevention of hackers intrusion, DevOps, DNS, email, web hosting setup, migration, troubleshooting, recovering, monitoring, automation, scripting, supporting, writing documentation. 5+ years on Upwork, individual freelancer. I offer reasonable services in areas: Security: • malware cleanup, websites recovery; • penetration testing; • security hardening for servers and websites; Web hosting: • websites migration and web hosting setup; • hosting optimizing for speed and security, troubleshooting; • DNS configuration and troubleshooting, Cloudflare automation; • setup and support hosting panels (Plesk, cPanel/WHM, HestiaCP, DirectAdmin etc); • deploy and support various CMS (WordPress, Drupal, Typo3 etc); • cloud hosing (VPS) setup and automation (DigitalOcean, Linode, Hetzner, Vultr etc); DevOps and Clouds: • automation scripting with Bash, PowerShell; • clouds service and infrastructure setup (GCP, AWS, Azure); • virtualization (Proxmox VE, Hyper-V, XEN); • Docker, Podman; • Kubernetes; • CI/CD pipelines. IT infrastructure administration tasks: • monitoring and maintain of servers and infrastructures; • DNS configuration, mail servers; • mesh networks (Netmaker, Zerotier etc), Wireguard, VPN (IPSec); • servers and workstations administration (Windows, macOS, Linux); Systems and services troubleshooting, data recovery: • OS restoring and boot recovery; • recovering of data, file systems and RAID; • software and systems troubleshooting.
    Featured Skill Mac OSX Administration
    Debian
    Disaster Recovery
    Data Recovery
    Web Server
    Scripting
    Website Security
    Web Hosting
    Cloudflare
    Proxmox VE
    Linux System Administration
    Virtual Private Server
    DNS
    Ubuntu
  • $50 hourly
    With over 9 years of experience in IT, I specialize in systems administration, IT support, email security, and endpoint management. I have a strong background in Cisco Secure Email Threat Defense, Microsoft Intune, and Entra ID, ensuring secure and efficient IT environments for businesses of all sizes. I am hardworking, determined, and solution-oriented—committed to resolving issues efficiently and effectively. My problem-solving approach involves thorough research and analysis before seeking assistance, ensuring that I bring well-informed solutions to every challenge. If you're looking for a dedicated IT professional who can troubleshoot, secure, and optimize your IT infrastructure, let's connect! I’m ready to help you streamline operations and enhance security for your business.
    Featured Skill Mac OSX Administration
    Microsoft Active Directory
    Windows Server
    System Deployment
    Backup & Migration
    CSS
    Office 365
    HTML
    Sophos Sophos UTM
    Hardware Troubleshooting
    Microsoft Office
  • $60 hourly
    There is some feedback: - Pavel was fantastic! My project hit a snag and I needed an FTP server configured quickly. When I couldn't complete the task myself, I asked for help. Pavel jumped in immediately and had me fixed in no time and friendly answered all my questions. This guy is a real problem solver! - Very smart when it comes to Linux systems, was able to help with our issue. - Very skilled and professional expert who solved all additional and unexpected problems with patience. He overdelivered and I can highly recommend working with him! - The problem was solved quickly and efficiently. - Pavel did a great job tracing the problem and solving it - Pleasure to work with. Skilled system administrator and network engineer with 18 years of hands-on experience. Know how to organise network in one office or in several offices connected via vpn. Unix system administrator, with a lot of experience in Linux and BSD distributions.. I have got working experience with: DNS; DHCP; LAMP-LEMP; FTP; SMTP; SNMP; ACL, firewalls and NAT; I have experience with cloud services (AWS, GCE, Vultr, DigitalOcean) and virtual infrastructure (vSphere, Hyper-V, Proxmox); I have got working experience with Monitoring (Zabbix); VoIP/IP telephony (Asterisk,FreePBX).
    Featured Skill Mac OSX Administration
    Asterisk
    DNSsec
    WordPress
    Linux System Administration
    Firewall
    Apache Administration
    MySQL
    LAN Administration
    Session Initiation Protocol
    Squid
    Web Hosting
    Network Engineering
    VMware vSphere
    NGINX
  • $150 hourly
    Top 1% Upwork EXPERT-VETTED, Office 365, Google Workspace, Email Migrations, Okta, IT Infrastructure assessments. Are you ready to supercharge your business growth while leaving IT complexities behind? I'm not just an IT professional – I'm your strategic partner in navigating the ever-evolving digital landscape. With a distinguished career spanning over 30 years in technology, I've honed my expertise as a former Enterprise IT Manager and technologist, consistently earning 5-star reviews from satisfied clients. Imagine streamlining your operations, focusing on what you do best, and leaving the intricacies of IT to a seasoned professional. As a top 1% expert vetted on platforms like Upwork, I've empowered businesses of all sizes to thrive in the remote work era. From transitioning to a distributed workforce to optimizing your tech infrastructure, I've got you covered. Client satisfaction is at the core of my approach: - I meet you where you are, catering to all skill levels. - Patience and friendliness define my interactions. - No tech jargon that leaves you bewildered – just clear, understandable guidance. - I respect your expertise in your field and collaborate seamlessly. - I understand the frustrations technology can bring and offer empathetic solutions. - Urgent situation? I'm available after hours for your peace of mind. For individuals, I offer: - Seamless remote support for hassle-free issue resolution. - Email setup and troubleshooting for effective communication. - Comprehensive OS support (Windows 7/8/10/11) and administration. - Expert hardware consultation and troubleshooting. - Swift software issue resolution and installation. - Unmatched proficiency in Microsoft Office suite. - Networking, internet, and browser optimization. - Thorough spyware and virus removal. - System performance assessment and optimization. - Your go-to resource for printers, backups, and more. For small businesses, envision: - Harnessing the power of Microsoft Exchange and streamlined email systems. - Mastery over Active Directory and hassle-free email migrations. - Unleashing the potential of Microsoft 365, SharePoint, and Google G Suite. - Seamless server migrations, whether physical or cloud-based. - Expert support for Windows OS and server administration. - Streamlined solutions for Patterson Eaglesoft, Quickbooks, and CRM systems. - Hardware and software troubleshooting with enterprise-grade finesse. - Effortless virus removal and desktop cleanup. - Elevated system performance and strategic backups. - From SQL Server to VOIP telephony – your tech solutions are covered. - Unlocking the potential of ESRI ArcGIS, SharePoint, Okta, and more. Embrace the future with confidence. Let's schedule a consultation call to unlock a realm of possibilities for your business. It's time to elevate your business with technology that empowers, not hampers. Book your consultation now and let's embark on this transformative journey together.
    Featured Skill Mac OSX Administration
    Microsoft Teams
    OKTA
    Slack
    Automation
    CRM Software
    Technical Support
    IT Service Management
    Google
    Microsoft SharePoint Administration
    Business Consulting
    Marketing Operations & Workflow
    Windows Administration
    Zoho CRM
    System Administration
    Office 365
  • $150 hourly
    Migrating clients from on-perm to Amazon Web Services, and Azure. Working and managing Hybrid Cloud Technologies. Supporting Clients in VMWare, Microsoft Hyper-V, OpenVZ, and Xen Virtualization. Server administrator with 10 + years of Windows experience. DIB (Defense Industrial Base) CMMC- Azure GCC, and Azure GCC High Migrations. Microsoft Active Directory, Exchange 2003 - 2019, Hosted Exchange, Office 365, Google Apps, Microsoft Intune Setup, and configuration management / Microsoft Endpoint manager, Azure AD/Azure, Azure Migerate, Azure VMS, Microsoft Defender, SQL Server, Help with NIST 800-171 Implementations on GCC(Government Community Cloud), and GCC High. Proficient in Server Setup, Upgrades, Physical to Virtual Server Migrations/ Upgrades, and Server Migrations/ Exchange Migrations. Exchange to O365 Migrations. I am passionate about learning new technologies and helping clients move to the cloud. Proficient in Disaster Recovery (Including Datto, Shadow-Protect, Veeam, Acronis cloud, Max Online back, Carbonite,) Patch Management (Labtech, Kaseya, Vistara, Max remote management) , Network Monitoring, Network Setup, and Troubleshooting Workstation Deployment, Installation, Setup, and Repairs (Desktop and Laptops) Server Deployment and Troubleshooting Database and System backups Customers solutions to improve business to business operations 5+ years of Linux and Unix Experience Cisco Asa, SonicWALL, Cisco Switches Meraki, Sonic wall Firewalls, VPN, Remote Desktop Setup and Troubleshooting, 15+ Plus years in Managed Services Experience 15+ years in Active Directory / Windows Servers/ Migrations I've worked for 6 different MSP's(Managed Service Providers) s in my past. Projects I've serviced in my past: US Government, DIB (Defense Industrial Base) CMMC- GCC, and GCC High. Finical , HIPAA/ medical, Manufacturing, and other industries.
    Featured Skill Mac OSX Administration
    CMMC
    Microsoft Teams
    Solution Architecture Consultation
    Microsoft Hyper-V Server
    Virtualization
    Amazon EC2
    VMware Administration
    Amazon Virtual Private Cloud
    Windows Administration
    Amazon S3
    VMware ESX Server
    Computer Network
    Microsoft Azure
    Office 365
    Microsoft Exchange Server
  • $35 hourly
    Experienced System Infrastructure Engineer with over 6 years of experience with AWS, AZURE AD VMware and Microsoft Hyper-V. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. * Certified in Microsoft Windows Server 2016. * Certified in DELL EMC UNITY * Certified in VCP-DCV 7.x Experienced with : * VMware vSphere Cluster Configuration & Systems Administrator * ESXi Server Upgrade * vCenter Upgrade * Microsoft Hyper-V Cluster Configuration * DELL EMC UNITY RAID Configuration * DELL EMC Networker Backup Configuration * Veeam ONE & Veeam Backup Configuration * INTUNE Policies Configuration * Active Directory Deployment & FSMO Roles * DELL , HPE , SUPERMICRO Servers & Storages Hardware Health Status Monitoring and Troubleshooting * SCOM Implementation and Troubleshooting * WSUS Implementation & Troubleshooting * VMWARE HORIZON 8 Implementation & Troubleshooting Expert * VSAN Cluster Implementation and Troubleshooting * Microsoft DPM Implementation & Troubleshooting * AWS * Terraform * Powershell * Ubuntu
    Featured Skill Mac OSX Administration
    Firmware
    Domain Migration
    Microsoft SCCM
    Veeam
    Data Protection
    HORIZON
    Storage Area Network
    Microsoft Hyper-V Server
    EMC Unity
    VMware ESX Server
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