With 12+ years of experience, I specialize in Windows, Linux, Network & Virtualization including VMware, Hyper-v, Proxmox and enterprise IT management to deliver secure, high-performance, and scalable infrastructures.
๐ป Services that, I Provide:
1๏ธโฃWindows Server, Active Directory, Entra ID, Intune, Microsoft 365 & G Suite
๐น Windows Server (2012, 2016, 2019, 2022)- Active Directory setup and administration, Users/Groups, OU design, GPO, trusts
๐น Core services: DNS/DHCP, WSUS, WDS, File/Print servers, permissions/ACLs, SMB shares
๐น High availability: Failover Clustering, HA/DR planning and implementation
๐น Identity & access: Microsoft Entra ID tenant management, identity integration (hybrid identity), conditional access basics
๐น Endpoint management: Microsoft Intune device enrollment, compliance policies, configuration profiles, app deployment, security baselines
๐น Security & certificates: AD CS / PKI, certificate services, SSL/TLS configuration and hardening
๐น Microsoft 365 and Google Workspace (G-Suite) admin support (accounts, policies, mail flow basics, and tenant operations)
๐น Active Directory Certificate Services (AD CS) & Public Key Infrastructure (PKI) โ Deployment & Management
๐น Web & app hosting: IIS installation/configuration, IIS Load Balancing, IIS WebFarm ARR, SSL binding, security hardening, and IIS troubleshooting
2๏ธโฃ Linux & Web Server Administration
๐น Linux Administration โ RHEL, Ubuntu, Debian, CentOS
๐น Service Management โ Samba Server, Mail server, Zimbra, GIT, NFS, ISCSI, FTP, SFTP, Elasticsearch, Redis, LDAP, Docker, Nodejs, Express, NIC teaming
๐น Database Management โ MySQL, MariaDB, MongoDB, Percona, XtraBackup, PostgreSQL, Mirroring/High Availability.
๐น Web Servers โ NGINX / Apache (LEMP/LAMP), HAProxy, reverse proxy, SSL/TLS
๐น Security: FirewallD, SELinux, UFW, ACL, SSH, hardening
๐น Automation ( Bash, CHEF, Ansible, Terraform, Python )
3๏ธโฃVMware, Proxmox & Hyper-V Virtualization Expertise
๐น VMware ESXi, vCenter, NSX, vSAN & Horizon deployment and management
๐น High Availability, DRS, vMotion, D-Switch, VLANs,& AD integration in VMware
๐น Proxmox with LXC/KVM, Live Migration, Ceph storage & HA cluster configuration
๐น Hyper-V setup with clustering, Live Migration, Storage Spaces Direct & Azure hybrid integration
๐น iSCSI/Fibre Channel SAN, snapshot management & storage optimization
๐น Strong in VM hardening, disaster recovery & performance tuning
4๏ธโฃ Backup, Storage, Database, & Disaster Recovery
๐น Veeam Backup & Replication, hardened Linux repo, offsite backup strategy, immutability planning
๐น Veeam Cloud Connect, Veeam Cloud Connect Replication, Veeam Service Provider, Veeam Backup as a Service (BaaS), Veeam DR as a Service (DRaaS)
๐น Expertise in Synology NAS, QNAP, TrueNAS, & Nextcloud for secure storage
๐น Backup, replication, failover, & DR strategies for BCP
๐น Database admin for MSSQL, MySQL, PostgreSQL,MariaDB, Percona, Mirroring/High Availability, XtraBackup
5๏ธโฃNetworking, Firewalls, VPN & Security
๐นRouting & Switching (Cisco, Juniper, MikroTik , Huawei)
๐น Routing/switching concepts, VLANs, trunking, NAT, LAN/WAN
๐นL4/L7 Firewall Policy Configuration (SonicWall, Sophos, Cisco ASA, Fortinet)
๐นVPN (IPSec, OpenVPN, WireGuard), Load Balancing & HA
๐นSD-WAN Deployment & NSX / NSX-T Micro-Segmentation
๐นNetwork Monitoring & Optimization using SNMP, NetFlow, Syslog
6๏ธโฃ System Hardening, Security posture, endpoint/SOC tooling & Cloud
๐น AWS: EC2, S3, IAM, VPC, Security Groups/NACLs, Route 53, Load Balancer, RDS, SNS/SQS
๐น Skilled in SSL/TLS, clustering, & thread pool tuning
๐น Strong in log analysis, performance tuning & system hardening
๐น EDR: SentinelOne, CrowdStrike (deployment support, policy alignment, troubleshooting)
๐น SIEM / Log management: Wazuh, GrayLog, Splunk, ManageEngine Log360 (log ingestion basics, alerting workflows, dashboard/reporting support)
๐น Baseline hardening & hygiene: patching approach, access control, audit readiness, and incident-support workflows
๐น Hardening Windows/Linux systems with Windows Firewall, Firewalld, IPTables, GPOs
๐น Implementing NIST & CIS benchmarks, audits, patch and ISO-27001,PCI-DSS, HIPAA
compliance
๐น Python/PowerShell/Bash/Ansible scripting for automation
7๏ธโฃ Monitoring, RMM + Documentation
๐น Monitoring: Zabbix, Grafana/Prometheus, Nagios, AppDynamics & New Relic
๐น RMM & MSP tooling: Syncro, ConnectWise (Automate/Manage where applicable), NinjaOne (Ninja RMM) for endpoint monitoring, patching, alerting, and remote support workflows
๐น Strong focus on clear documentation, diagrams, SOPs, Change Management, reporting, and security posture documentation (controls, checklists, and runbooks)
๐ Why Choose Me?
โ 12+ years of enterprise IT experience in Windows, Linux, Virtualization & Cloud
โ Proven expertise in troubleshooting & optimizing IT infrastructures
โ Strong security focus โ Ensuring system stability & compliance
โ Efficient automation โ Using Python, PowerShell & Bash scripting
VMware vSphere
NGINX
Ubuntu
Microsoft IIS
System Administration
Windows Server
CentOS
Apache HTTP Server
SSL
Web Server
Firewall
TLS1.2
Security Testing
Linux System Administration
DevOps
Docker
Hemadry B.
Khulna, Bangladesh
$25/hr
5.0
1 jobs
I help businesses keep their systems running smoothly through IT support, system administration, and network management.
With 5+ years of experience supporting small to mid-sized businesses, and NGOs, I'm focused on delivering practical, secure, and efficient solutions, so you can grow your business without worrying about technical disruptions.
Services I Offer:
- Technical Support: Fast fixes for Windows, Linux, macOS, and mobile devices.
- System & Network Administration: Server setup, user management, VPNs, firewalls, and infrastructure deployment & management.
- Remote Troubleshooting: Reliable assistance via AnyDesk, TeamViewer, RustDesk, and RDP.
- Tech-Oriented Virtual Assistance: Task tracking, CRM support, documentation, and email management.
- Cybersecurity: Password policy enforcement, system hardening, and secure IT practices.
Why Hire Me?
- CompTIA Security+ Certified
- Fast & Reliable: Quick responses and timezone-flexible support.
- Clear Communication: Youโll always know whatโs being done and why.
- Proven Experience: Supported NGOs and international teams across multiple platforms.
- Your systems deserve consistency and peace of mind.
Letโs make that happen and letโs get started.
Computing & Networking
Information Security
Database Management
Technical Support
Python
SQL
Windows Server
Linux
Mac OS X Administration
Windows Administration
Tech & IT
Ahmed I.
Dhaka, Bangladesh
$45/hr
5.0
29 jobs
๐ซ Computer acting weird? Emails not syncing? Microsoft 365 or Google Workspace login problems? Synology NAS or VPN not connecting between offices? Or something breaking right before an important meeting?
If it beeps, freezes, drops calls, gets hacked, or simply refuses to cooperate... I fix it.
Hi, I'm ๐๐ต๐บ๐ฒ๐ฑ, a Remote IT Support Specialist with ๐ณ+ ๐๐ฒ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐ต๐ฎ๐ป๐ฑ๐-๐ผ๐ป ๐ฒ๐ ๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ helping businesses and individuals solve tech problems quickly, calmly, and properly.
I've supported ๐ฑ๐ฌ๐ฌ+ ๐ผ๐ฟ๐ด๐ฎ๐ป๐ถ๐๐ฎ๐๐ถ๐ผ๐ป๐ ๐๐ผ๐ฟ๐น๐ฑ๐๐ถ๐ฑ๐ฒ, including event organizers, agencies, therapy centers, clinics, law firms, CPA firms, and growing small businesses.
๐ฆธโโ๏ธ My superhero cape may be made of Ethernet cables, but my goal is simple: make your tech life easier and fix issues faster.
โ I'm also a ๐๐ผ๐ผ๐ด๐น๐ฒ ๐๐ง ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐๐ฒ๐ฟ๐๐ถ๐ณ๐ถ๐ฒ๐ฑ ๐ฃ๐ฟ๐ผ๐ณ๐ฒ๐๐๐ถ๐ผ๐ป๐ฎ๐น, so your systems are in trained hands, not just experienced ones.
โ ๐ช๐ต๐ฎ๐ ๐ ๐๐ฎ๐ป ๐๐ฒ๐น๐ฝ ๐ฌ๐ผ๐ ๐ช๐ถ๐๐ต?
๐ฅ๏ธ ๐๐ง ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ (๐ช๐ถ๐ป๐ฑ๐ผ๐๐ | ๐บ๐ฎ๐ฐ๐ข๐ฆ | ๐๐ฒ๐๐ถ๐ฐ๐ฒ๐)
ย ย โข PC & Mac troubleshooting (slow, crashing, overheating)
ย ย โข Blue screen (BSOD), driver issues, system errors
ย ย โข Hardware & software troubleshooting
ย ย โข Outlook, Gmail, Titan, and webmail issues
ย ย โข New computer and user setup
ย ย โข Printer, webcam, microphone, and accessory issues
ย ย โข Ongoing IT support for businesses and remote teams
โ๏ธ ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ฏ๐ฒ๐ฑ & ๐๐ผ๐ผ๐ด๐น๐ฒ ๐ช๐ผ๐ฟ๐ธ๐๐ฝ๐ฎ๐ฐ๐ฒ
ย ย โข Setup, configuration, and administration
ย ย โข User onboarding/offboarding
ย ย โข License management
ย ย โข Outlook, Teams, OneDrive, SharePoint support
ย ย โข Gmail, Google Drive, Calendar, Groups
ย ย โข Account lockouts and access issues
ย ย โข Email and collaboration troubleshooting
ย ย โข Basic Azure AD / Entra ID administration
ย ย โข MFA and security configuration
๐ง ๐๐บ๐ฎ๐ถ๐น ๐ ๐ถ๐ด๐ฟ๐ฎ๐๐ถ๐ผ๐ป & ๐๐ฒ๐น๐ถ๐๐ฒ๐ฟ๐ฎ๐ฏ๐ถ๐น๐ถ๐๐
๐๐บ๐ฎ๐ถ๐น ๐ ๐ถ๐ด๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐
ย ย โข Google Workspace โ Microsoft 365
ย ย โข IMAP, cPanel, Zoho, Titan, Roundcube migrations
ย ย โข Mailboxes, calendars, contacts, and shared mailboxes
ย ย โข Tenant-to-tenant migrations
ย ย โข GoDaddy Microsoft 365 defederation
๐๐ก๐ฆ & ๐๐บ๐ฎ๐ถ๐น ๐๐๐๐ต๐ฒ๐ป๐๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป
ย ย โข MX, SPF, DKIM, DMARC, TXT, and CNAME records
ย ย โข Domain verification and setup
ย ย โข Email delivery troubleshooting
ย ย โข Spam and junk folder issues
ย ย โข Mail flow troubleshooting and optimization
โ๏ธ ๐ฉ๐ผ๐๐ฃ & ๐ญ๐ผ๐ผ๐บ ๐ฃ๐ต๐ผ๐ป๐ฒ ๐ฆ๐๐๐๐ฒ๐บ๐
ย ย โข Zoom Phone setup and optimization
ย ย โข Auto Receptionist (IVR) design and implementation
ย ย โข Call queues and call routing
ย ย โข Business phone system configuration
ย ย โข Voicemail and transcription setup
ย ย โข Missed-call workflows
ย ย โข After-hours call handling
ย ย โข Zoom, Teams, Meet, and webinar support
โ Recently implemented a complete Zoom Phone solution for a healthcare clinic, including IVR, call queues, voicemail workflows, team routing, and patient-friendly call experiences.
๐ ๐ก๐ฒ๐๐๐ผ๐ฟ๐ธ, ๐ฉ๐ฃ๐ก & ๐ฆ๐๐ป๐ผ๐น๐ผ๐ด๐ ๐ก๐๐ฆ
ย ย โข Network troubleshooting (Wi-Fi, LAN/WAN, DNS, DHCP)
ย ย โข VPN setup and troubleshooting
ย ย โข OpenVPN support
ย ย โข Router and firewall configuration
ย ย โข Synology NAS setup and administration
ย ย โข Shared folders and permissions
ย ย โข Remote access for multi-office environments
ย ย โข File sharing and storage optimization
ย ย โข Windows Server, Active Directory, DNS, DHCP, and Group Policy support
โ Working with a multi-location organization with Synology NAS, OpenVPN, shared folder access, firewall management, and secure connectivity between offices.
๐ ๐๐๐ฏ๐ฒ๐ฟ๐๐ฒ๐ฐ๐๐ฟ๐ถ๐๐ & ๐ ๐ฎ๐น๐๐ฎ๐ฟ๐ฒ ๐ฅ๐ฒ๐บ๐ผ๐๐ฎ๐น
๐ช๐ผ๐ฟ๐ฑ๐ฃ๐ฟ๐ฒ๐๐ ๐ฆ๐ฒ๐ฐ๐๐ฟ๐ถ๐๐
ย ย โข WordPress malware removal (manual cleanup)
ย ย โข Backdoor detection and removal
ย ย โข Redirect and spam injection cleanup
ย ย โข Google blacklist and Safe Browsing recovery
ย ย โข Security hardening and prevention
ย ย โข Wordfence, Cloudflare, and security optimization
๐๐ฒ๐๐ถ๐ฐ๐ฒ & ๐๐ฐ๐ฐ๐ผ๐๐ป๐ ๐ฆ๐ฒ๐ฐ๐๐ฟ๐ถ๐๐
ย ย โข PC & Mac malware removal
ย ย โข Browser hijacker and spyware cleanup
ย ย โข Gmail and iCloud account recovery assistance
ย ย โข Security audits and hardening
ย ย โข Wi-Fi and network security reviews
ย ย โข 2FA and security best practices
๐ง ๐๐ผ๐ ๐ ๐ช๐ผ๐ฟ๐ธ
I don't just fix symptoms.
ย ย โข Find the root cause
ย ย โข Fix the issue properly
ย ย โข Help prevent it from happening again
ย ย โข Explain everything in plain English without jargon
No tech overwhelm. No disappearing after the job is done.
๐ง ๐ช๐ต๐ ๐๐น๐ถ๐ฒ๐ป๐๐ ๐๐ต๐ผ๐ผ๐๐ฒ ๐ ๐ฒ
ย ย โข 7+ years of hands-on IT experience
ย ย โข Google IT Support Certified Professional
ย ย โข Experience supporting 500+ organizations worldwide
ย ย โข Clear communication and plain-English explanations
ย ย โข Calm under pressure with smile
ย ย โข Fast troubleshooting with long-term solutions
ย ย โข Reliable ongoing support
Let's get your technology running the way it should: ๐ณ๐ฎ๐๐, ๐๐ฒ๐ฐ๐๐ฟ๐ฒ, ๐๐๐ฎ๐ฏ๐น๐ฒ, ๐ฎ๐ป๐ฑ ๐๐๐ฟ๐ฒ๐๐-๐ณ๐ฟ๐ฒ๐ฒ.
I'm just a message away!
- ๐๐ต๐บ๐ฒ๐ฑ
macOS
IT Support
Technical Support
Troubleshooting
Windows 10 Administration
Windows Server
Office 365
Google Workspace Administration
Computing & Networking
WordPress Malware Removal
WordPress Security
Website Migration
Email Management
Helpdesk
Zoom Video Conferencing
Md Lovlu M.
Dhaka, Bangladesh
$6/hr
5.0
6 jobs
โ Remote Help Desk Technician โ Desktop Support Technician โ 8+ Years of Experience โ Expert in IT Helpdesk, MSP, M365, Outlook, Windows, Printer & Network Support โ Fast & Friendly Tech Support for PCs, VPN, VoIP, AD, and more!
I am a highly skilled Technical Support Specialist with over 8 years of experience providing remote help desk and desktop support across diverse industries. With a strong foundation in computer science and a continuous drive for professional development, I deliver reliable, efficient, and solution-oriented IT support tailored to each clientโs unique needs.
I am passionate about helping businesses optimize their IT operations by offering clear, timely technical support, proactive system monitoring, and expert-level troubleshooting. I stay up to date with emerging technologies and pride myself on delivering both technical resolutions and strategic IT consultation that support business growth.
๐ป My expertise extends to a wide range of technical skills, including MSP, Active Directory, Intune, LogMeIn, Windows Autopilot, Office 365........
โ Helpdesk Support (Level 1 & Level 2)
โ Microsoft 365 & Google Workspace Administration
โ Software installation and setup
โ Virus and malware removal
โ PABX & VoIP System Support
โ Network troubleshooting and configuration
โ Operating system installation and configuration
โ Hardware Support (PCs, Laptops, Tablets, Phones)
โ Printer setup and troubleshooting
โ Apple Device Support (iMac, iPad, iPhone)
โ Remote Help Desk Support
โ IT consultation and advice
โ ServiceNow Ticketing & Workflow Tools
I take pride in training new employees, maintaining inventory and IT asset tracking, and ensuring secure, efficient IT environments for smooth operations. I am fluent in English and always aim to maintain professional, courteous communication.
Whether you're a small business needing consistent tech support or a larger organisation requiring reliable remote or onsite assistance, Iโm here to help.
IT Support
Desktop & Laptop Support
Remote Connection Support
Remote IT Management
Cybersecurity Monitoring
Microsoft Outlook
Microsoft Azure Administration
Telecommunications
Active Directory Federation Services
Office 365
IT Compliance Audit
End User Technical Support
IT Consultation
Computing & Networking
Network Administration
Md Rubel S.
Dhaka, Bangladesh
$6/hr
4.9
20 jobs
โ ENGLISH: IELTS 7.0 โ 9+ years experience โ Expert in IT Helpdesk, MSP, M365, Outlook, Windows, Printer & Network Support โ Fast & Friendly Tech Support for PCs, VPN, VoIP, AD, and more!
LET ME BE YOUR TECH DOCTOR !!
๐ง I specialise in diagnosing and resolving IT issues quickly, from email problems to system crashes, software installations, remote access, and everything in between.
๐ผ What I Can Help You With:
โ Microsoft 365 Admin Center, Outlook, OneDrive, Teams, Exchange Online
โ Windows 10/11, macOS troubleshooting & setup
โ Azure AD, Active Directory, user & group management
โ Device compliance setup via Intune (Endpoint Manager)
โ Remote desktop & VPN setup (TeamViewer, AnyDesk, RDP)
โ Ticketing tools: Freshdesk, Zendesk, Jira, ServiceNow, N-Able
โ Printer & network troubleshooting
โ Basic scripting & automation with PowerShell
โ CCTV Setup and Troubleshoot
๐ Why Clients Choose Me:
๐ Security-aware & detail-oriented
๐ Fast turnaround & responsive communication
๐ Experience working with international teams across time zones
๐ง Fluent in English โ friendly & professional support
๐ง Bonus: I'm also highly skilled in Monday.com CRM and other productivity tools.
๐ฌ Whether you're a startup needing IT help or an enterprise seeking remote support coverage โ I'm here to keep your systems running smoothly.
๐ Available for long-term contracts or hourly projects
Letโs connect and solve your IT issues efficiently!
macOS
Technical Support
End User Technical Support
Help Desk Software
IT Support
Office 365
Microsoft SharePoint Administration
Microsoft Active Directory
Windows Server
Remote IT Management
Microsoft Windows PowerShell
Managed Services
Troubleshooting
Microsoft Intune
Microsoft Outlook
Byzid B.
Kushtia, Bangladesh
$17/hr
5.0
32 jobs
๐ฉ๐ฒ๐๐ฒ๐ฟ๐ฎ๐ป ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐๐๐๐ฟ๐ฒ, ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ฏ๐ฒ๐ฑ, ๐ฎ๐ป๐ฑ ๐ช๐ถ๐ป๐ฑ๐ผ๐๐ ๐ง๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น ๐๐ฟ๐ฐ๐ต๐ถ๐๐ฒ๐ฐ๐ ๐๐ถ๐๐ต ๐ญ๐ด+ ๐๐ฒ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐ฒ๐ ๐ฝ๐ฒ๐ฟ๐๐ถ๐๐ฒ, ๐ฑ๐ฒ๐น๐ถ๐๐ฒ๐ฟ๐ถ๐ป๐ด ๐๐ผ๐น๐๐๐ถ๐ผ๐ป๐ ๐ฎ๐ฐ๐ฟ๐ผ๐๐ ๐ฑ๐ถ๐๐ฒ๐ฟ๐๐ฒ ๐ถ๐ป๐ฑ๐๐๐๐ฟ๐ถ๐ฒ๐, ๐ถ๐ป๐ฐ๐น๐๐ฑ๐ถ๐ป๐ด ๐ฃ๐๐ฏ๐น๐ถ๐ฐ ๐ฆ๐ฒ๐ฐ๐๐ผ๐ฟ, ๐๐ฎ๐ป๐ธ๐ถ๐ป๐ด, ๐๐ป๐ฒ๐ฟ๐ด๐, ๐ก๐๐ข๐, ๐ฅ๐ฒ๐๐ฎ๐ถ๐น, ๐ง๐ฒ๐น๐ฒ๐ฐ๐ผ๐บ, ๐ ๐ฆ๐ฃ๐, ๐ฎ๐ป๐ฑ ๐๐ฑ๐๐ฐ๐ฎ๐๐ถ๐ผ๐ป.
๐นUpwork ๐ง๐ผ๐ฝ-๐ฅ๐ฎ๐๐ฒ๐ฑ, ๐ญ๐ฌ๐ฌ% Job Success Rate, 2000+ Hours, ๐ฎ๐ฌ+ Projects Completed
๐นFull-time freelancer, ๐ ๐T, and ๐๐๐๐ฟ๐ฒ ๐๐ฒ๐ฟ๐๐ถ๐ณ๐ถ๐ฒ๐ฑ
๐นSaving deployment time and man-hours and focusing on quality of delivery
๐ ๐๐ผ๐ฟ๐ฒ ๐๐ผ๐บ๐ฝ๐ฒ๐๐ฒ๐ป๐ฐ๐ถ๐ฒ๐:
โ๏ธ ๐ฆ๐๐๐๐ฒ๐บ ๐๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป: Managing and maintaining critical IT infrastructure to ensure optimal performance and reliability.
โ๏ธ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฑ ๐๐ง ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐: Providing comprehensive IT support and management to keep systems running smoothly.
โ๏ธ ๐๐๐ฏ๐ฒ๐ฟ๐๐ฒ๐ฐ๐๐ฟ๐ถ๐๐ ๐ฆ๐ผ๐น๐๐๐ถ๐ผ๐ป๐: Implementing advanced security measures to protect against threats and vulnerabilities.
โ๏ธ ๐๐น๐ผ๐๐ฑ ๐ฆ๐ผ๐น๐๐๐ถ๐ผ๐ป๐: Leveraging cloud technologies to enhance scalability, flexibility, and efficiency.
โ๏ธ ๐๐ป๐ฑ-๐จ๐๐ฒ๐ฟ ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐: Delivering exceptional support to users, ensuring seamless operation and satisfaction.
๐ ๐ง๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น ๐๐ ๐ฝ๐ฒ๐ฟ๐๐ถ๐๐ฒ:
โ๏ธ ๐ช๐ถ๐ป๐ฑ๐ผ๐๐ ๐ฆ๐ฒ๐ฟ๐๐ฒ๐ฟ (๐ฎ๐ฌ๐ฌ๐ฏ-๐ฎ๐ฌ๐ฎ๐ฎ): Extensive experience managing and configuring Windows Server environments.
โ๏ธ ๐๐๐๐ฟ๐ฒ & ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ฏ๐ฒ๐ฑ: Proficient in deploying and managing cloud services, including Azure and Microsoft 365.
โ๏ธ ๐๐ฎ๐ฐ๐ธ๐๐ฝ ๐ฆ๐ผ๐น๐๐๐ถ๐ผ๐ป๐: Skilled in using Veeam Backup, Carbonite Backup, and Acronis Backup to ensure data integrity and availability.
โ๏ธ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐ ๐๐ ๐ฝ๐ฒ๐ฟ๐๐ถ๐๐ฒ: Expertise in DNS, DHCP, File Server, Print Server, Remote Desktop Services, and WSUS.
โ๏ธ ๐ฉ๐ถ๐ฟ๐๐๐ฎ๐น๐ถ๐๐ฎ๐๐ถ๐ผ๐ป: Proficient in VMware and Hyper-V, ensuring efficient resource utilization and management.
โ๏ธ ๐ง๐ถ๐ฐ๐ธ๐ฒ๐๐ถ๐ป๐ด ๐ฆ๐๐๐๐ฒ๐บ๐: Experienced in managing IT support through various ticketing systems Datto RMM, Autotask PSA, ITGlue, NinjaOne, ensuring timely and effective resolution of issues.
๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐:
โ๏ธ Successfully executed numerous projects involving data center migrations, network design, and system upgrades.
โ๏ธ Implemented comprehensive cybersecurity frameworks to safeguard client assets and data.
โ๏ธ Delivered scalable cloud solutions that enhanced business operations and reduced costs.
โ๏ธ Provided ongoing support and maintenance for complex IT environments, ensuring high availability and performance.
๐ ๐ช๐ต๐ ๐๐ต๐ผ๐ผ๐๐ฒ ๐ ๐ฒ?
โ๏ธ ๐ฃ๐ฟ๐ผ๐๐ฒ๐ป ๐ง๐ฟ๐ฎ๐ฐ๐ธ ๐ฅ๐ฒ๐ฐ๐ผ๐ฟ๐ฑ: Over 8 years of delivering successful IT solutions and services.
โ๏ธ ๐๐น๐ถ๐ฒ๐ป๐-๐๐ฒ๐ป๐๐ฟ๐ถ๐ฐ ๐๐ฝ๐ฝ๐ฟ๐ผ๐ฎ๐ฐ๐ต: Dedicated to understanding and fulfilling each client's unique needs.
โ๏ธ ๐ง๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐ฐ๐ถ๐ฒ๐ป๐ฐ๐: Extensive knowledge and experience across various IT domains.
โ๏ธ ๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐ถ๐ฐ ๐ฉ๐ถ๐๐ถ๐ผ๐ป: Ability to design and implement solutions that drive business growth and efficiency.
โ๐๐ฒ๐'๐ ๐๐ผ๐ฟ๐ธ ๐๐ผ๐ด๐ฒ๐๐ต๐ฒ๐ฟ ๐๐ผ ๐๐ฎ๐ธ๐ฒ ๐๐ผ๐๐ฟ ๐๐ง ๐ถ๐ป๐ณ๐ฟ๐ฎ๐๐๐ฟ๐๐ฐ๐๐๐ฟ๐ฒ ๐๐ผ ๐๐ต๐ฒ ๐ป๐ฒ๐ ๐ ๐น๐ฒ๐๐ฒ๐น. ๐ช๐ต๐ฒ๐๐ต๐ฒ๐ฟ ๐๐ผ๐ ๐ป๐ฒ๐ฒ๐ฑ ๐ฒ๐ ๐ฝ๐ฒ๐ฟ๐ ๐ฎ๐ฑ๐๐ถ๐ฐ๐ฒ, ๐ฐ๐ผ๐บ๐ฝ๐ฟ๐ฒ๐ต๐ฒ๐ป๐๐ถ๐๐ฒ ๐๐ผ๐น๐๐๐ถ๐ผ๐ป๐, ๐ผ๐ฟ ๐ผ๐ป๐ด๐ผ๐ถ๐ป๐ด ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐, ๐ ๐ฎ๐บ ๐ต๐ฒ๐ฟ๐ฒ ๐๐ผ ๐ต๐ฒ๐น๐ฝ. ๐๐ผ๐ป๐๐ฎ๐ฐ๐ ๐บ๐ฒ ๐๐ผ๐ฑ๐ฎ๐ ๐๐ผ ๐ฑ๐ถ๐๐ฐ๐๐๐ ๐๐ผ๐๐ฟ ๐ฝ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐ ๐ป๐ฒ๐ฒ๐ฑ๐ ๐ฎ๐ป๐ฑ ๐ต๐ผ๐ ๐ ๐ฐ๐ฎ๐ป ๐ฐ๐ผ๐ป๐๐ฟ๐ถ๐ฏ๐๐๐ฒ ๐๐ผ ๐๐ผ๐๐ฟ ๐๐๐ฐ๐ฐ๐ฒ๐๐.โ
Network Administration
Windows Server
Microsoft Active Directory
System Administration
System Hardening
Network Security
Technical Support
Microsoft Azure
Microsoft Endpoint Manager
Office 365
Virtual Desktop Infrastructure
Microsoft Intune
Microsoft Hyper-V Server
Helpdesk
IT Support
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