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I am an Apple Certified Trainer, and Instructional Designer. With a unique blend of areas of expertise in Training, Teaching and Technical Support, currently working as a freelance trainer on macOS Technical Workshop. Trained Organisations/Individuals about Apple technology, deployment and manage Apple devices. Facilitated learners on integration of technology in teaching & Learning process to enhance the student learning experience, utilising different types of tools in the classroom. Designing and Developing training modules and educational resources.

With over 10 years of hands-on experience in the Information Technology field, I bring a wealth of expertise in IT infrastructure solutions and technical support services. Throughout my career, I have demonstrated a proactive approach, a willingness to take on additional responsibilities, and a commitment to delivering exceptional results. 🌟 Key Points: 10+ Years Experience in Information Technology Field Proactive Approach Willingness to Take Extra Responsibilities 💼 Skills: Technical Support Project Management Technical Management Team Setup Communication Channels Scrum Meetings System Installation & Maintenance Networking Security Policies Cloud Platforms Change Management Procurement & Budget Management Continuous Learning & Adaptability My skill set encompasses various IT and technical support aspects, making me a versatile professional capable of handling diverse IT challenges. Regarding project management, I excel in team setup, onboarding, and mentoring, ensuring that teams are equipped with the necessary resources and guidance to succeed. Additionally, I have a strong aptitude for establishing effective communication channels and conducting regular scrum meetings to foster collaboration and alignment within teams. On the technical front, I possess extensive experience in installing and maintaining operating systems such as Windows Server, Linux, and Mac OS. My knowledge extends to TCP networking, NFS, backup & restoration, and system monitoring, enabling me to ensure the smooth functioning of IT infrastructures. I have a proven track record of configuring server roles, managing Active Directory, and implementing security policies to safeguard organizational assets. Furthermore, I have hands-on experience in hosting web and mobile applications, deploying Android and iOS apps, and managing IIS servers for local testing environments. My proficiency extends to cloud platforms such as OCI, AWS, and Azure, where I have successfully migrated and managed workloads to optimize performance and scalability. Additionally, I am adept at managing licenses, subscriptions, and renewal processes, ensuring compliance and cost-effectiveness for organizations. In terms of technical support, I am committed to providing top-notch assistance to end-users and site engineers, effectively managing workloads and prioritizing incidents based on urgency. I have spearheaded change management initiatives related to server upgrades and software installations, ensuring minimal disruption and maximum efficiency. Moreover, I am experienced in administering system and network security measures, and managing data backups, UPS, and printer resources to mitigate risks and enhance resilience. My role also involves liaising with IT service providers and vendors for procurement and budget management, where I leverage my negotiation skills to secure favorable terms and maintain budgetary discipline. Additionally, I am dedicated to staying abreast of emerging technologies and industry best practices, continuously seeking opportunities to enhance my skills and contribute to organizational growth. Overall, I am a proactive and results-driven IT professional with a proven track record of delivering value-added solutions and driving operational excellence. I am passionate about leveraging technology to overcome business challenges and am committed to providing exceptional service to my clients. Let's connect to discuss how I can help streamline your IT processes and propel your business forward.

Award-winning IT professional with 16+ years of experience delivering AI-powered mobile apps, Web apps, IoT platforms, and enterprise software. **Microsoft Best App Award 2025 winner.** Helping companies build scalable, high-performance digital solutions. 📢Our Services🏆 ============== ✅Mobile App Development --------- 🔵 iOS (iPhone, iPad) - Swift and Objective-C 🔵 iBeacon app/BLE App 🔵 Android (App, Tablet ) - Java and Kotlin 🔵 Cross-Platform 🔵 Flutter 🔵 React Native 🔵 Xamarin 🔵 Ionic ✅Web App Development --------- 🟠 Enterprise app development 🟠 Web-based software app development 🟠 Rich Internet application development 🟠 Social networking app development 🟠 E-Learning app development 🟠 Cloud-based web app ✅Apps for Wearable Devices --------- ⌚ Apple Watch ⌚ Android Wear ✅Apps for Native Desktop --------- 🖥️ Mac OS 🖥️ Universal Windows Platform (UWP) 🖥️ Windows Forms Desktop App 🖥️ Electron App ✅Open Source Development --------- ElectronJS, Python, NodeJS, ReactJS, NextJS, NustJS, Typescript, PHP, Laravel, Code Igniter, WordPress, Magento, Joomla, CakePHP, Java, WebRTC, Mean Stack, Machine learning, AI, AR/VR, Shopify certified developers. ✅Website and Online Branding --------- 🟤 SEO & SEM web promotion services 🟤 Social Media Marketing 🟤 ASO 🟤 QA & Testing ✅Design Services & Theme Customisation --------- 🖌️ Photoshop & Illustrator for 2D/3D/UI/UX design 🖍️ HTML5, CSS3, JavaScript, Angular, React, Bootstrap for Web design 📝 Theme Customisation ✅APIs & Integrated Features --------- ◾ Payment APIs ◾ Google Maps ◾ Google Places ◾ Google Analytics ◾ YouTube ◾ Social Media ◾ MINDBODY ◾ Push Notifications ✅Domains --------- 📍 EV (Electric Vehicle) 🎮 Gaming 💻 e-Commerce & Retail 👫 Social & Dating 💻 Enterprise Apps 📍 Location-based services 👕 Fashion and Lifestyle 🌆 Real Estate 🧳 Tourism & Travel 🧾 Marketplace 📢 On-Demand Apps 📞 VoIP ✅Other Expertise --------- 🔻 Stripe SDK for Apple Pay 🔻 Watch SDK for wearable devices 🔻 AWS service for image, video uploading, and downloading 🔻 JSON parsing 🔻 XML parsing 🔻 Asterisk, FreePBX, SIP 🔻OCPP Solution #PowerDNS List of concepts of AI/ML we can work on. ================================ * Classification (Text, Image) * Predictive Analytics * Object Detection * NLP * Gen AI * LLMs * RAG * TTS (text-to-speech) * STT (speech-to-text) * Vector Database (Chromadb, Faiss, Pinecone) * Similarity Search Models / Architecture We have utilized it till now. ===================================== Open-source models ------------------------- #META Llama model family #Mistral #Openai-Whisper #Vosk #Microsoft Phi #Suno #Salesforce blip-image-captioning #BERT #Transformers #Coqui #YOLO model family #Spacy models Paid Model -------------- #Openai ChatGPT #anthropic claude #google Gemini #DALL-E 🏆Awards and Recognition🏆 --------- 🏆Proud recipient of the GESIA Award for the Best Mobile App Development Company-2015 🏆Listed by Silicon India Magazine as one of the Top 10 Best Startups in Mobile Application Services- 2016. 🏆Business Excellence Award for WebRTC product development- 2022 📢Accomplishments --------- 🔎 750+ mobile apps and 1500+ projects to 750+ satisfied clients across the globe 🔎 50,000+ hours of work done on Upwork 🔎100% job success rate ✅Tools --------- - We use Project Management System Basecamp to effectively manage your - Bug Tracking with JIRA - Immediate response to your queries on PMS, IMs, or Phone calls. - Can work in different time zones 📊Our Business Model --------- - Time and Material - Fixed Price - Hire dedicated developers 📢Why choose Moon Technolabs?🏆 --------- - We have a robust tech team that can deliver complete solutions, at a quick turnaround time and at the most affordable rates. Our App solutions cover not just design and development but also include free publishing in-app stores.- - With close to a decade of industry experience, well-defined quality processes, and quick adaptability to changing needs, we constantly strive to deliver Customer-centric solutions, at world-class quality. 📞 Get in touch with us today, to know more about how we can help you become bigger and better!

✅ ABOUT ME: I am a Professional Full Time Freelancer. I have 8+ years of experience working on Windows/Linux server administration, CICD Devops ,AWS, Azure, windows/Linux troubleshooting, HyperV, proxmox servers, DNS records mapping, IIS, Domains and DNS records management, active directory, web server, webhosting, databases administrations and Mail server implementations, administrations for the mail services MS Office365, Gsuite, Zimbara and postfix . ✅ WHY ME? • Full-time Professional – I work on Upwork as a full-time freelancer. I take every project seriously and I am highly professional. • Highly responsive – I’ll always get back to you in less than 02 hours. • 100% Client satisfaction – I provide revisions and modifications even after our contract ends. • I provide accurate solutions and just as important, I can guide you to future prospects and put your project on the right track. • Good communication skills – You will find me very friendly to talk to. ========================================= #Windows Servers - clients #Linux Server - clients #Web servers - IIS, Apache, XAMPP, Nginx and Tomcat #Database Servers - MSSQL, ORACLE, MYSQL, MongoDB #Webhosting tools- Plesk, cPanel and CWP #Cloud services providers - AWS, Azure, GCP, Digital Ocean, World stream, OVH Cloud, Hetzner and Hosting raja #Hosting providers - Hostinger, Bluehost, Namecheap, Godaddy, Bigrock and Hostgator #Active Directory - setup, users creation, Centralized Management, policy creation and enhanced Security #Troubleshooting - L1, L2 Tools used ============== Github, SVN IIS,Apache,Tomcat,Nginx , Apache Kafka and Wordpress SSH, RDP, VNC, Anydesk, Splashtop and screen connect Mobaxterm,Toad,SSMS and Workbench Plesk,WHM,Cpanel Active Directory, IAM Servicenow, Redmine, Microsoft Teams and Slack Previous Clients Feedback: 1- "Karthik was an exceptional Upworker to deal with. He was responsive, communicative, knowledgeable and proactive at solving my urgent technical issue (my businesses website was down for an unknown reason) and I wouldn't hesitate to recommend him to anyone else seeking an excellent technical support specialist. Thank you Karthik!" 2- "Karthik went above and beyond to progress with a very difficult issue in a very short period of time. He is kind, hard-working, and knowledgeable." 3- "I recently had the pleasure of working with "Karthik Raja" on installing PMB Software project, and I must say it was an outstanding experience from start to finish. I highly recommend "Karthik Raja" to anyone seeking top-notch freelancing services." 4- "he provides ideas to solve our problems he is a best gem have ever met. He focused only in customer satisfaction. no negative reviews." So why wait? Just invite me to your job on Upwork so we can discuss how to make your project a success. Let’s work together and get it done!! Thanks, Karthik

I support MSPs in delivering faster assistance, enhanced endpoint security, and streamlined IT operations. With over 11 years of experience across Helpdesk, NOC, Microsoft 365, Intune, ConnectWise, Autotask, Datto, ITGlue, and PowerShell automation, I independently manage tickets, optimize workflows, and drive efficient service delivery from day one. My strong communication skills enable me to manage difficult customers effectively and ensure they leave satisfied with a positive experience. Key Skills - Microsoft Azure Cloud Services - Microsoft 365 / Office 365 (Exchange, SharePoint, Teams, OneDrive) - Windows Server (2003/2008/2012/2016/2019/2021) - Exchange Server (2000–2019) - Windows OS (7, 8, 10, 11) - Exchange Migrations & Tenant Management - Azure AD, Azure Portal, Virtual Machines, Recovery Services - G Suite Administration - Mac OS Troubleshooting & Integration - IT Documentation (ITGlue, HUDU) - RMM & Ticketing Tools (ServiceNow, Jira, Autotask, Quick Assist, Datto) Server Platform Services - Enterprise server hardware & OS support - L1/L2/L3 support & problem management - User & access management - Performance & capacity management - OS installation, configuration, upgrade & migrations - Mac OS integration with Windows networks Certifications MS-101 - Plan, implement, and manage Microsoft 365 services securely and efficiently. MS-203 - Microsoft 365 messaging, including Exchange Online, hybrid configurations, security, and compliance MS-500 - Identity and access management, information protection, and Microsoft 365 compliance. MS-100 - Enterprise Administrator Expert credential. MS-533 - Manage and deploy Azure services MS-663 - Exchange on premise implementation and designing. MS-662 - Mailflow and Exchange infrastructure design MCSA - Microsoft Certified Solutions Associate MCSE - The Microsoft Certified Solutions Expert Education MBA in Information Technology

Hello My name is Mohit Kumar. I am from India and a certified Hardware & Networking engineer with more than 9 years of experience. I am dedicated, hardworking, and believe in maintaining strong professional relationships. I worked with NYC IT Works, a New York–based MSP company, from February to November. As of December, I am free and ready to join immediately. I can fix your Personal Computer by using Remote Connection, to easily help you with software installation and Hardware related issue, below are listed professional IT's I can handle in your personal computer system. Installation windows & linux Cleaning from viruses, spyware and malware. Speed up (optimization) Driver installation (compatible with Operating System) Problem diagnostic (software and hardware) Can help in gaining of lost password (win login) Upgrading of your Hardware for Better Performance Provide Network Related Issue WIFI Issue Virtualization with VMware workstation and oracle virtual box . web server (LAMP, IIS). Antivirus and windows update patch management Working on Team Viewer, Ammy admin, VNCViwer and Show My pc. IT security Incident monitoring and Management, Route cause analysis. Active Directory Services, DHCP. VPN Configuration OpenVPN and IPsec. Contact me for other type of problem you are having with your Computer, Laptop, and other devices. Please provide as much information about the problem you are having, I am here to solve problem Thank You