I have worked with many organization like IBM, CSC and Kyndryl Solutions.
Currently, I'm associated with Rievax IT Solutions as Azure Cloud Administrator (Windows and Linux System Administration) and had recently worked on DevOps Project in Dubai for one of my client.
As a part of my interest, I have many (Static and Dynamic Both) websites with help of Wordpress and have delivered services to my clients.
Roles and Responsibilities :
- Building and setting up new development tools and infrastructure
- Responsible for User administration (manage end user tickets)
- Providing On-site Support and customer support
- Providing Server administration to Rievax Clients.
-Ensuring that systems are safe and secure against cybersecurity threats
- Collaborate with other teams and team members to develop automation strategies and deployment processes
- Identifying technical problems and developing software updates and ‘fixes’
- Managing and providing Office 365 administration
- Maintaining system, users, servers and monitoring network communication.
- Arranging repair for hardware in occasion of hardware failure
- Configuring Servers on Azure Cloud
- Creating file systems and creating a backup and recover policy (disaster recovery [DR])
- Installing Operating Systems
• Install new / rebuild existing servers and network including physical lifting and carrying of servers and other IT equipment for installation, configure hardware and peripherals.
• Implement or conduct server/network security audits, server, network hardening, system backup and recovery process, review system/application logs and scan results, user access reviews, documentation, and all other tasks in accordance with the company’s most current IT Policies and Procedures.
• Create/Modify system or application-level user accounts, permissions, password changes, security groups, Active Directory organizational units, and group policies.
• Support and assist with installing, upgrading, or changing corporate (onsite) and co-location (offsite/data center) server/network hardware equipment, software, and cabling.
• Microsoft SQL database administration (ability to perform backup/restore of databases and execute SQL scripts when required).
• First point of contact to help resolve end-users technical issues raised via tickets, email, phone, and/or in-person and escalate issues as necessary.
• Help apply software patches and firmware upgrades on a regular basis.
• Perform ongoing system performance tuning and regular monitoring to identify and help mitigate network attacks or service outages.
• Coordinate with vendors and business partners to facilitate IT purchases or service activations.
• Participation in emergency support during regular business hours, occasional after-hours, and weekend work including any planned network/server maintenance.
• Assist with compliance regulatory audit requirements including the sampling of data, evidence gathering, documentation and uploading etc.
• Tracking of Asset Management for company-owned IT equipment.
• Assist with completing IT Security questionnaires, RFPs, and reviewing IT Policies.
• Guide and coach other team members.
• Interact with staff, clients, and third parties as necessary to implement infrastructure changes or troubleshoot identified incidents.
• Communicate all applicable IT-related issues and changes including planned/unplanned maintenance announcements or service outages to end-users and/or responsible stakeholders.
• Perform Privacy and Security training as required.
• Travelling to Data Center facilities for site visits and service implementation as required.
• Assisting in server monitoring and reporting environment and cascading the issue to the next level for resolutions with all possible technical support.
• Responsible for all System Center Operations Manager (SCOM) applications and Infrastructure.
• Subject matter expert on Enterprise class monitoring systems including System Center Operations Manager.
• Designed and Implemented SCOM 2012 environment with multiple management groups monitoring over 10,000 servers and devices.
• Implemented and configured standard Microsoft Management Packs: Active Directory, SharePoint, Lync, Exchange, SCCM, IIS, SQL, Forefront and Windows Server.
• Follow ITIL framework & practices - Incident, Problem and Change Management via Remedy and Service-Now IT Service Management Suite.
• Familiar with Active Directory (AD), DNS, WINS and DHCP.
• Familiar with Citrix XenApp and XenServer Monitoring and Basic Administration
• Basic understanding of PowerShell, WMI and SQL Queries
I have mastered over Wordpress for complete delivery like Designing and Administration.
- integrate content (text, image, video, code)
- Install and configure plugins and various components
- Management of users
- Customization of the template
- Updates of components
- Optimization of the referencing (seo)
- Fixes of the various "bugs" encountered (if possible)
System Administration
WordPress
Elementor
Web Hosting
cPanel
Windows Server
Apache HTTP Server
Linux
AWS Application
NGINX
Proxmox VE
VMware vSphere
VMware ESX Server
VMware Administration
Linux System Administration
Pankul J.
Noida, India
$35/hr
5.0
37 jobs
About Me
Greetings! I'm Pankul, a passionate and experienced IT consultant with a proven track record of success. With over 15 years of experience in end-to-end IT services, I've partnered with startups and enterprise-level companies across diverse industries to establish and maintain robust IT infrastructures. My unwavering commitment to excellence and client satisfaction sets the stage for transformative IT solutions.
Client-Centric Approach
Your needs and objectives are at the core of my mission. I'm dedicated to delivering tailored IT solutions that align seamlessly with your unique requirements. I understand the value of your time, clear communication, patience, and building enduring, mutually beneficial relationships.
Why Choose Me?
• Proven Track Record: With a remarkable 97% Upwork Job Success Rate and a trove of 5-star
reviews, I consistently deliver exceptional results.
• Certified Expertise: As a Microsoft certified specialist, I bring the highest level of expertise to your
projects.
• Industry Specialization: My experience spans various industries, including healthcare, finance, and
e-commerce, enabling me to offer industry-specific solutions.
• Cutting-Edge Proficiency: I'm well-versed in emerging technologies like cloud computing, DevOps,
and cybersecurity, ensuring you stay ahead of the curve.
• Diverse Client Base: From startups to large enterprises, I've successfully catered to clients of all
sizes, tailoring solutions to their unique scales of operation.
• Multilingual Advantage: Proficiency in multiple languages and experience with clients from diverse
linguistic backgrounds facilitate seamless communication.
• Continuous Learning: I stay current with the latest industry standards and practices through
ongoing certifications, courses, and training.
• Recognitions: My contributions to the field have earned me industry awards and recognitions,
underscoring my commitment to excellence.
What I Bring to the Table
• Windows Server Expertise: Proficiency in Windows Server 2003, 2008, and 2012, 2016, and 2022 encompassing migrations and troubleshooting.
Microsoft Azure, Microsoft 365, Microsoft Defender, Microsoft Teams, and Windows 11
• Email Mastery: Extensive experience with Microsoft Exchange and Office 365, providing maintenance, support, and seamless configurations.
• Virtualization Skills: Expertise in VMWare, ESXi, and V-Center setup, migrations, and management.
• Active Directory Guru: Efficient management of Active Directory, adept group policy implementations, and effective issue resolution.
• Backup Solutions: Skilled in setting up and managing various backup technologies, including AppAssure, Acronis, Arcserve, Symantec, and more.
• Citrix Specialist: Proficiency in Citrix Xen-Desktop, Xen-App VDI, and Netscaler, offering setup, migrations, and management.
• Networking Pro: Expertise in handling firewalls, VPNs, and network policies, ensuring a secure and
efficient network setup.
• Remote Assistance: Proficient in using tools like Kaseya, N-able, and Screen-connect for efficient
remote support.
Client Testimonials:
Windows Server Upgrade: "Dear Pankul, I hope this message finds you well. I wanted to take a moment to express my sincere appreciation for the outstanding work you've done in upgrading our Windows Server 2012 R2 to the latest version, Windows Server 2022. Your exceptional service and efficiency have not gone unnoticed, and I am truly impressed with the results."
• Quick Troubleshooter: "Pankul is intelligent, personable, easygoing, and a knowledgeable
troubleshooter."
• Straightforward and Intuitive: "Straightforward, intuitive, and apt. No fuss, issue solved."
• Cooperative and Available: "Pankul was the right person to achieve this work, cooperative and
available all the time. Thank you once again."
• A Trustworthy Partner: "I worked with Pankul for over 10 years. He started out as my IT director for the India Unit and grew in the company to occupy a Managing Director position. Throughout our journey, we bonded and became very good friends. Pankul's integrity and intelligence are unparalleled. He has a brain that learns faster than a quantum computing machine. Best of all, he uses the knowledge in a productive and honest way. He is a trustworthy employee, partner, and friend."
Get in Touch: Let's explore how I can drive your success through technology. Feel free to reach out for a consultation or to discuss how we can collaborate to meet your unique IT needs.
Windows Administration
macOS
Office 365
Microsoft Exchange Server
Linux
Microsoft Windows PowerShell
VMware Administration
Citrix
VMware ESX Server
Linux System Administration
Citrix ADC
Computer Network
OpenVPN
Microsoft PowerPoint
Shailendra Kumar P.
Noida, India
$18/hr
4.7
90 jobs
I'm a 10-year+ experienced technical engineer, who has vast knowledge regarding technical expertise and troubleshooting any software-related issues in the Computer, Network, Office 365, and Printer Industries. Highly skilled in Office 365, Windows Operating Systems, MAC Operating Systems, Network and Security, and Database Management.
Skills:
| Microsoft Office | Office365 |
| AS400 System | SharePoint |
| Team Management | Team Leadership |
| Windows Operating Systems | Exchange Server |
| Networking | Computer Hardware |
| Outsourcing | Windows Remote Desktop |
| Software Installation | Wireless Technology |
| Print Management | Wireless Security |
| Virtual Machines | Adept Problem-solver |
| Customer Relations | Remote Technical Support |
Experience:
- 4 years Hewlett Packard Desktop Support Level 1
- 3 years of Microsoft Outlook Technical Support Level 1 and Level 2
- 5 years Windows Technical Support Software Representative Level 1 and Level 2
- 3 years Microsoft Technical Support Software Product Specialist
- 3 years - Direct Office 365 Admin Support (Microsoft)
- 3 years (Ongoing) - Managed Service Provider Support Engineer
Connection: 100 MBPS Fiber Optic with 2 5G backup Modems 5 to 40 Mbps.
Computers and Equipment: 1 Laptop, 16 Gb RAM with 1 monitor
1 i5 Laptop 16Gb RAM 5 - 6 hours battery life
2 Headsets with Noise Cancellation
24*7 Backup
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