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Microsoft Certified IT professional with 7+ years of experience in IT Support, Helpdesk Operations, Cloud Administration, and Managed Services (MSP). I specialize in providing reliable L1/L2 technical support, device management, user onboarding/offboarding, cloud administration, and infrastructure troubleshooting for global teams. I help businesses maintain smooth IT operations with fast issue resolution, strong SLA performance, and secure system management. Key Expertise: • IT Helpdesk Support (L1 / L2) • User Onboarding & Offboarding • Office 365 / Microsoft 365 Administration • Exchange Online & Email Migration • Azure AD / Entra ID / Intune Device Management • AWS / Azure Cloud Administration • VMware Virtualization • Backup Solutions (Veeam, Acronis, Unitrends) • Security Management (SonicWall, Sophos, Meraki) • Remote Monitoring & Management (RMM) • Active Directory & Endpoint Management • Zoom, Slack, Jira, Confluence, Google Workspace Support • ServiceNow, Jira Service Desk, Zendesk, Freshservice • ConnectWise, SolarWinds, ManageEngine, NinjaRMM, Kaseya, Atera Why hire me? • Fast response and reliable support • Strong experience in MSP environments • Excellent troubleshooting and documentation skills • High focus on security, compliance, and SLA performance • 24/7 support availability when required I am committed to delivering professional IT support that improves productivity and reduces downtime for your business. Let’s work together to simplify your IT operations.

With over 10 years of hands-on experience in the Information Technology field, I bring a wealth of expertise in IT infrastructure solutions and technical support services. Throughout my career, I have demonstrated a proactive approach, a willingness to take on additional responsibilities, and a commitment to delivering exceptional results. 🌟 Key Points: 10+ Years Experience in Information Technology Field Proactive Approach Willingness to Take Extra Responsibilities 💼 Skills: Technical Support Project Management Technical Management Team Setup Communication Channels Scrum Meetings System Installation & Maintenance Networking Security Policies Cloud Platforms Change Management Procurement & Budget Management Continuous Learning & Adaptability My skill set encompasses various IT and technical support aspects, making me a versatile professional capable of handling diverse IT challenges. Regarding project management, I excel in team setup, onboarding, and mentoring, ensuring that teams are equipped with the necessary resources and guidance to succeed. Additionally, I have a strong aptitude for establishing effective communication channels and conducting regular scrum meetings to foster collaboration and alignment within teams. On the technical front, I possess extensive experience in installing and maintaining operating systems such as Windows Server, Linux, and Mac OS. My knowledge extends to TCP networking, NFS, backup & restoration, and system monitoring, enabling me to ensure the smooth functioning of IT infrastructures. I have a proven track record of configuring server roles, managing Active Directory, and implementing security policies to safeguard organizational assets. Furthermore, I have hands-on experience in hosting web and mobile applications, deploying Android and iOS apps, and managing IIS servers for local testing environments. My proficiency extends to cloud platforms such as OCI, AWS, and Azure, where I have successfully migrated and managed workloads to optimize performance and scalability. Additionally, I am adept at managing licenses, subscriptions, and renewal processes, ensuring compliance and cost-effectiveness for organizations. In terms of technical support, I am committed to providing top-notch assistance to end-users and site engineers, effectively managing workloads and prioritizing incidents based on urgency. I have spearheaded change management initiatives related to server upgrades and software installations, ensuring minimal disruption and maximum efficiency. Moreover, I am experienced in administering system and network security measures, and managing data backups, UPS, and printer resources to mitigate risks and enhance resilience. My role also involves liaising with IT service providers and vendors for procurement and budget management, where I leverage my negotiation skills to secure favorable terms and maintain budgetary discipline. Additionally, I am dedicated to staying abreast of emerging technologies and industry best practices, continuously seeking opportunities to enhance my skills and contribute to organizational growth. Overall, I am a proactive and results-driven IT professional with a proven track record of delivering value-added solutions and driving operational excellence. I am passionate about leveraging technology to overcome business challenges and am committed to providing exceptional service to my clients. Let's connect to discuss how I can help streamline your IT processes and propel your business forward.

As a dedicated and customer‑focused IT Specialist, I deliver end‑to‑end cloud, infrastructure, and security solutions that help businesses stay productive, secure, and future‑ready. With 14+ years of hands‑on experience across Microsoft 365, Azure, Intune, Windows Server, and enterprise security, I ensure every client receives reliable, efficient, and scalable IT outcomes. My approach is simple: 👉 Maximize uptime 👉 Strengthen security 👉 Enhance user experience 👉 Deliver consistent, proactive IT support 🔹 Core Areas of Expertise ☁️ Cloud & Modern Workplace Microsoft 365 / Office 365 Administration Exchange Online, Teams, SharePoint, license management, and tenant optimization. Exchange Online Migration Cutover, Staged, and Hybrid migrations — seamless mailbox transfers with zero downtime. Azure Cloud Services Virtual Machines, Web Apps, Storage, Recovery Services Vault, Service Bus, and cost optimization. Azure Active Directory (AAD) Secure identity management with Conditional Access, MFA, SSO, and role-based access. Microsoft Intune / Endpoint Manager Device compliance, security baselines, configuration profiles, app deployment, and mobile device management. Windows Autopilot Zero‑touch provisioning, standardized device rollout, automation, and endpoint readiness. Email Security Anti‑spam/anti‑phishing configuration, Defender for Office 365, DKIM, DMARC, SPF hardening, and secure mail flow. G Suite / Google Workspace Setup, migration, administration, and workflow improvements. 🏢 On-Premises Infrastructure Windows Server (2003–2025) – Installation, configuration, patching & optimization Active Directory Domain Services (ADDS) – Group Policy, DNS/DHCP, domain hardening RDS (Remote Desktop Services) – Secure remote access setup WDS (Windows Deployment Services) – Automated OS deployment File, Print & Application Servers – Centralized, secure, and optimized configurations Desktop Support (L1–L3) – Fast & proactive issue resolution for all end-user environments 🔒 Network & Security Solutions Firewall Configuration & Management Expertise in WatchGuard, Fortinet, security policies, VPN, traffic rules, and threat prevention. Azure Security Center & Microsoft Defender Threat analytics, vulnerability management, secure score improvements, and compliance enforcement. Backup & Recovery Solutions DPM, Symantec Backup Exec, Windows Server Backup, Datto, MSP360 — complete continuity planning. Access Control & System Hardening BitLocker, GPO security, RBAC, and best-practice-driven security design. ⚙️ Additional Skills Server & Network Performance Optimization Virtualization & Hybrid Cloud Integrations (On‑prem + Azure) Incident, Problem & Change Management (L1/L2/L3) Root Cause Analysis & Long-term Fix Implementation 🚀 Why Work With Me? ✔️ 12+ years of real-world IT experience ✔️ Strong Microsoft 365 & Azure technical background ✔️ Proven ability to design secure, stable & high-performing infrastructures ✔️ Excellent communication, documentation, and client service ✔️ Commitment to reliability, transparency & continuous improvement 🤝 Let’s Work Together Whether you need Exchange Online migration, Autopilot deployment, Microsoft 365 management, Azure setup, firewall configuration, Windows Server optimization, or ongoing tech support, I can help you build a secure, efficient, and future-ready IT environment. 📩 Let’s connect and elevate your IT infrastructure to the next level.

CERTIFICATIONS: AZ-104: Microsoft Certified Azure Administrator Associate AZ-140: Microsoft Certified: Azure Virtual Desktop Specialty (In Progress) AZ-900: Microsoft Certified Azure Fundamentals MS-900: Microsoft 365 Certified Fundamentals 💻 System & Cloud Administrator | Windows, Linux, VMware & Microsoft 365 I am an experienced System Administrator with strong expertise in Windows Server, Linux, and VMware administration, helping businesses build secure, reliable, and scalable IT environments. I also hold Microsoft Azure Administrator, Fundamentals and Microsoft 365 Fundamentals certifications, which back my ability to manage modern cloud infrastructures effectively. ✅ What I bring to the table: Administration and optimization of Windows & Linux servers VMware vSphere / vCenter management, deployment & troubleshooting Active Directory, Group Policy, and Identity Management Azure & Microsoft 365 configuration, migration, and support Backup, recovery, and system security best practices --------------------------------------------------------------------------------------------------------------------------------- PROFILE: Azure Network Engineer | Cloud Engineering 💼 Azure Cloud Specialist | Azure Networking | AVD | VMware | Microsoft 365 | 💼Azure Network & Cloud Specialist | AZ-700 Focus | Enterprise & Hybrid Environments I am a System & Cloud Administrator specializing in Microsoft Azure, with strong hands-on experience in Azure networking, Azure Virtual Desktop (AVD), Microsoft 365, VMware, and hybrid environments. I help businesses design, secure, and operate scalable cloud infrastructures, with a strong focus on network architecture, performance, and security. 🔹 Azure & Cloud Expertise **Azure Compute – Virtual Machines, VM Scale Sets, App Services **Azure Storage – Blob Storage, Azure Files, Managed Disks **Azure Networking (Core Focus) * * VNets & Subnets * * NSGs & UDRs * * Hub-Spoke architecture & Azure Landing Zones * * Load Balancers (L4/L7), Application Gateway (WAF) * * Azure Virtual WAN, Azure Firewall, Azure Front Door * * VPN Gateway & ExpressRoute * * Service Endpoints, Private Link & Private Endpoints * * Azure Load Balancer and Azure Traffic Manager * **Monitoring & Security** – Azure Monitor, Log Analytics, Key Vault, Defender for Cloud 🖥️ IAM Specialist – (Azure Entra ID Focus) * Azure Entra ID (formerly Azure AD) * Have experience in Design/Development in IAM * Conditional Access, MFA, SSO, Identity Governance * Privileged Identity Management (PIM) * Integration with SaaS apps and federation protocols (SAML, OAuth, OpenID) 🖥️ Azure Virtual Desktop (AVD) * Host pool design & deployment * FSLogix profile configuration * Scaling plans & session optimization * Secure access using Conditional Access & MFA 🏢 Hybrid & Enterprise Infrastructure * Windows Server 2012–2022 (AD, DNS, DHCP, GPO) * Linux (Ubuntu, Debian) * Microsoft Entra ID & Entra ID Connect * Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams) * VMware vSphere / vCenter (HA, DRS, templates, snapshots) 🔄 Backup, DR & Automation * Azure Backup & Azure Site Recovery * Veeam Backup & Replication (VBR) * PowerShell, Azure CLI, ARM Templates, Bicep 🎓 Certifications * **AZ-104** – Microsoft Azure Administrator Associate * **AZ-900** – Azure Fundamentals * **MS-900** – Microsoft 365 Fundamentals * **AZ-140** – Azure Virtual Desktop Specialty (In Progress) * **AZ-700** – Azure Network Engineer Associate (Pursuing) 🚀 Why clients hire me ✔ Strong **Azure networking & security** mindset ✔ Real-world **production experience**, not just theory ✔ Clear communication and ownership of tasks ✔ Solutions designed for **performance, reliability, and scalability** If you’re looking for an Azure Cloud Specialist who understands networking, identity, and enterprise workloads, I can help you build and maintain a secure, high-performing environment. 👉 **Invite me to your job or send a message to get started.**

I help businesses manage and secure Microsoft 365, Intune, Entra ID, Exchange Online, and Endpoint environments with a focus on stable operations, secure access, and fast issue resolution. I currently serve as the IT Administrator supporting India and USA operations, handling user lifecycle management, device compliance, email administration, identity and access control, server support, and security operations. My work includes Intune device management, Conditional Access, MFA, SSO, Exchange Online administration, mail flow troubleshooting, SPF/ DKIM/ DMARC, Microsoft Defender, Windows Server support, and remote IT troubleshooting. What I can help you with: • Microsoft 365 Administration User management, licensing, Exchange Online, Teams, OneDrive, SharePoint setup and troubleshooting. • Intune & Device Management Device enrollment, compliance policies, app deployment, endpoint security configuration. • Entra ID (Azure AD) & Access Control SSO, MFA, Conditional Access, user lifecycle management, SCIM provisioning. • Email & DNS Configuration Mail flow issues, Outlook troubleshooting, SPF, DKIM, DMARC setup and fixes • Endpoint Security Microsoft Defender setup, policy configuration, alert handling, device protection • Windows Server & AD Support Active Directory, Group Policy, permissions, server troubleshooting. • Network & Firewall Support Fortigate firewall configuration, VPN setup, basic network troubleshooting • Remote IT Support Fast issue resolution via remote tools like logmein rescue and teamviewer, user support, system troubleshooting.

#AWS #Azure #VMware #ManagedCloudServices (#MSP) #ServerAndEmailMigration #SLA24/7/365 #Office365Administration #Exchange #HomeAssistant #AWSDevOps #AzureDevOps #ServerAdmin #BackupSolutions #ConnectWise #SolarWinds #ManageEngine #NinjaRMM #Kaseya #Atera #Automate #MSP With over 6+ years of hands-on experience in the IT industry, I specialize in delivering end-to-end solutions in Windows Server Administration, Cloud Infrastructure (AWS & Azure), Network Security, IP Camera & Video Surveillance Systems, and Remote Technical Support. My work is rooted in precision, reliability, and long-term value—making me the go-to tech partner for businesses worldwide. 🔧 My Core Expertise Includes: Windows Server Setup, Migration & Troubleshooting (2012–2022) MSP Support – Helpdesk, RMM, SLA Compliance, Ticketing (JIRA, ServiceNow, Zendesk) Cloud Management – AWS EC2, S3, IAM, Azure AD, M365 Admin Virtualization – VMware, Hyper-V, Proxmox, VirtualBox Home Automation – Home Assistant Expert Network & Security – SonicWall, Sophos, Meraki, VPN Configuration Backup & Monitoring – Veeam, Acronis, N-able, PRTG Email & Collaboration – Microsoft 365, Exchange, Outlook, SharePoint, Teams IP Camera Installation, Configuration & Troubleshooting VMS/NVR Monitoring, RTSP Stream & ONVIF Configuration AI-Based Camera Features – Person Detection, Motion Detection & Smart Alerts Camera Connectivity, Video Playback & Remote Access Troubleshooting Linux-Based Troubleshooting & Technical Support I am passionate about solving complex technical issues, improving system reliability, and delivering fast, professional support to clients across the globe.