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Hire the best Phone Support Agents in Pakistan

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Clients rate Phone Support Agents
Rating is 4.7 out of 5.
4.7/5
based on 385 client reviews
  • $40 hourly
    • 4.9/5
    • (98 jobs)
    A highly trained technical individual who has knowledge in security, infrastructure and all layers of the OSI; is able to handle clients and provide them substantial support needed; has excellent communication skills; can lead technical team in field works.Tracked and routed problems and submitted instant resolutions at the shortest time possible. Asterisk/Freepbx/Elastix/SwitchVox VOIP Server deployment and configuration in Linux. Asterisk/Freepbx/Elastix/SwitchVox deployment and Support in VOIP Provider Setup Asterisk/Freepbx/Elastix/SwitchVox CallCenter Solutions Asterisk/Freepbx/Elastix Cloud (AWS and Digital Ocean) based installation, Configuration and troubleshooting. Asterisk/Freepbx/Elastix Cloud (AWS and Digital Ocean) based ongoing Support Asterisk/Freepbx/Elastix/SwitchVox Outbound, Inbound routes SIP Carriers routing Asterisk/Freepbx/Elastix/SwitchVox IVR, Voice Mailbox Asterisk/Freepbx/Elastix/SwitchVox SIP/PRI settings Asterisk/Freepbx/Elastix/SwitchVox Call Recording Asterisk Dynamic logins Asterisk Real Time Database Customization of Asterisk based Voicemail service Deployment of different Text to Speech and Speech to text systems Mysql and Asterisk based dynamic IVR using Text to speech engines like Festival, Cepstral and IBM Watson Real time Asterisk deployment Freeswitch/Fusion Pbx Installation and Configuration Freeswitch/Fusion Pbx Sip Profiles Freeswitch/Fusion Pbx Dial plan and Gateways settings Freeswitch/Fusion Pbx Directory users and groups Kamailio Installation, Configuration and Troubleshooting Kamailio Registrat Server Kamailio SIP Proxy Server Kamailio Realtime Configurations Wazo Installation and configuration Wazo complete deployment solutions Wazo and IBM Watson Speech to Text API successfull Implementation Wazo endpoint configuration Wazo server SIP Trunks configuration Wazo server Incoming and outgoing call routing Microsoft Teams Inbound/outbound Calls Microsoft Teams IVR etc Vicidial standalone installation Vicidial Cluster installation Vicidial inbound Campaign Vicidial outbound campaign Vicidial Blended campaigns Vicidial Customizations and integration with Asterisk servers Vicidial Carriers Settings, Campaigns and Leads deployments Vicidial agent and non agent apis Vicidial Support and Troubleshooting Yeaster UC100 setup, configuration and routing. Databases: MySQL and Postgresql Programming Skills: Shell Scripting, Php, Python, JSON, XML and JavaScript Python Django web development Django and Postgresql Django and ,MySQL Django Rest Framework for API Development a).Expert knowledge of Cisco ASA5505,ASA5510,ASA5520, SonicWall NSA 2400, NSA 2600, TZ170, TZ150, TZ300 and TZ400 Configuration and Deployment of ASA(s) at British American Tobacco Company Configuration and Deployment of ASA at International Resource Group Pakistan b).Expert knowledge of Cisco Rotuers and Layer2,Layer3 Switches Experience and good hand on Cisco Routing and Switching c).Expert knowledge of all kinds of VPN solution Implementation of Site to Site VPN between Telenor and CellTrack International DataCenter Implementation of Site to Site VPN between Warid and CellTrack International DataCenter Implementation of Remote Access VPN for British American Tobacco Company Implementation of Remote Access VPN solution for International Resource group Islamabad Installation, Configuration, Monitoring and Troubleshooting of Router(s), Switch(s), Firewall(s) and VPN(s) Specialties: VOIP Solutions Linux System Administration Shell Scripting Network Security Routing and Switching Network Design Python and Django Django Rest Framework
    Featured Skill Phone Support
    Communications
    Iptables
    MySQL
    Cisco IOS
    VICIDIAL
    VPN
    Cisco ASA
    Asterisk
    Linux System Administration
    FreePBX
    Cisco Router
    Ubuntu
    CentOS
  • $12 hourly
    • 5.0/5
    • (41 jobs)
    Ask yourself do you want to CLOSE MORE DEALS? If your answer is YES. Click the GREEN INVITE BUTTON and drop me a message or schedule a call with me. I will walk you through how we will take your business to the next level to close more deals with over 6 years of experience, 7 Figures worth of real estate LOCKED UP and CLOSED with proven strategies to help you CLOSE MORE DEALS. You are not sure where to pull lists from? Which is the RIGHT LIST or the right CRM or TOOL? Pickup the PHONE and schedule a call with me. If you don’t know what direction to go into with MARKETING to SELLERS or BUYERS? Click the GREEN INVITE BUTTON and I’ve got you covered. If you are not sure why your COLD CALLING or TEXTING campaigns aren’t working out? Pickup the PHONE and schedule a call with me. If you are not able to produce results from FB, IG, TIK TOK and GOOGLE ADS. Pickup the PHONE and schedule a call with me. If you don’t know why aren’t you CLOSING DEALS? Pickup the phone and schedule a call with me. I AM YOUR ALL IN ONE SHOP FOR REAL ESTATE! WHY HIRE ME? I am all about REAL ESTATE. From Pulling the RIGHT LISTS, SKIP TRACING, COLD CALLING, TEXTING, D4D, LEAD MANAGEMENT, ACQUISITIONS, DISPOSITIONS, TRANSACTION CO ORDINATION. I have got you covered. I have been assisting or offering CONSULTATIONS to WHOLESALERS or INVESTORS start their business from SCRATCH to where they are CLOSING DEALS now. For reference please take a look at my recent jobs. Advantages of hiring me Detailed qualification of leads. I'm an expert at building rapport and persuasion. I give internal feedback on everything I work with to improve, be more strategic, and build up together.(My entrepreneur side) I will give you value for your money. Quick response during and off working hours. I know my skills, and I trust my abilities so that I can work without any supervision, so if you're a busy individual looking to startup a wholesaling business, guess what? Leave it to me!! I know everything about Real estate Wholesaling A-Z including the closing. I KNOW ABOUT EACH AND EVERY PROCESS AND TOOL THAT IS USED TO CLOSE A WHOLESALE DEAL. I have experience in: - Lead Generation - Lead Qualification - Building Rapport - Running Comps - Calculating ARV - Giving Offer - Negotiating Price and Sending Contract. If you want Quality leads for your Real Estate business, or you are looking for someone that can Lead or Manage your business you should get in touch with me. I also provide Services for Real Estate: - Acquisitions Manager - Top Notch Cold callers - Top Notch Texters - Disposition Managers - Lead Managers Perks of Hiring me: - Strategic Analysis - Pulling Lists - Lead Generation - Lead Qualification - Building Rapport - Skip Tracing - List Building - Following up - Running Comps - Calculating ARV - Presenting Cash Offer - Managing CRM - Appraisals - Contacting Title Companies - Making and Sending contracts - Driving For Dollars - Pulling Foreclosures - Pulling Probates - Pulling Evictions - Pulling Tax Delinquent - Pulling Distressed Tools, and Softwares I have Used: - BatchLeads - Podio CRM - Calltools - Callrail - Xencall - LeadSherpa - LaunchControl - Constact Contact - Mailchimp - FreedomSoft - REIreply - Propstream - Liondesk - ListSource - Mojo Dialer - Stratics - SlyBroadcast - Craigslist - Facebook, IG, Linkedin - Zillow, Trulia, Realtor - Slack, Skype, Micorsoft Teams
    Featured Skill Phone Support
    English
    Online Chat Support
    Team Building
    Real Estate Cold Calling
    Real Estate Acquisition
    Customer Service
    Real Estate Investment Assistance
  • $15 hourly
    • 4.7/5
    • (19 jobs)
    Hi, I am a Computer Science graduate with a strong foundation in web development. My experience includes designing and customizing WordPress themes, implementing plugins, and optimizing websites for performance and SEO. I'm also working as a Virtual assistant for drop shippers for the past 5 years. My services include: 1) Designing Shopify Dropshipping store from scratch 2) Order placement via Oberlo/Dropified/Manually 3) Customer support (Email Handling, Live Chat) 4) Designing email templates (Email Marketing) 5) Setup Google Analytics 6) Finding winning products 7) Social Media Marketing and Management 8) Install and use apps that save money 9) Content writing for website, product(s) description, manual marketing. 10) Apps that are free and useful for everybody Hiring me as your virtual assistant for your drop shipping store would be of great advantage of you and an honor for me to help you with your business. I’ve learned this while working with other drop shippers how to convert a dissatisfied customer into a satisfied customer. How to make up-sells, how to do more in less time. A few up sell services that I provide 1) Social Media Post 2) Social Media Management 3) Social Media Marketing 4) Social Media Ads 5) Website visitor traffic monitoring You've got any thoughts? Say, Hi! Looking forward to hearing back from you. Thank you!
    Featured Skill Phone Support
    Data Entry
    Online Chat Support
    Product Knowledge
    English
    Virtual Assistance
    Order Fulfillment
    Customer Service
    Shopify
    Order Processing
    Zendesk
    Gorgias
    Email Support
    Customer Support
    Zoho CRM
  • $15 hourly
    • 4.9/5
    • (10 jobs)
    Streamlining schedules and keeping projects on track is kind of my specialty at this point. With around a decade of exec assistant experience under my belt, paying attention to details and meeting deadlines is second nature. I've also picked up digital skills like marketing, social media management, and customer support over the years. Tools like Trello, Basecamp, Vimeo, Canva, Slack, Loom, Office, and G Suite are my go-to for planning, communicating, and optimizing workflows. Taking workloads off busy folks' plates is what I'm all about. Knowing I can help people succeed is the most rewarding part of the job. My organized mindset and positive can-do attitude are what I aim to bring to a new role.
    Featured Skill Phone Support
    Virtual Assistance
    Blog Writing
    Voice-Over
    Microsoft Office
    Brand Management
    Social Media Content
    Brand Marketing
    Social Media Marketing
    Social Media Management
  • $10 hourly
    • 4.8/5
    • (16 jobs)
    💫 Open for For Long Term Projects 🏆 Top 10% of Talent on Upwork 🏆 15+ Satisfied Clients 🏆 6000+ Upwork Hours 🏆 4 Years of Experience 🏆 Availability & Working Hours: (40+ hrs/week) Are you in need of excellent Customer Service and Virtual Assistance? Look no further as I'm here to provide exceptional assistance for your business. As a customer service representative, I'm highly attentive and passionate about delivering outstanding experiences. I can handle inquiries, resolve issues, and provide technical support to ensure customer satisfaction. With my diverse industry knowledge, I can adapt quickly to meet your business's needs. As a virtual assistant, I excel at multitasking and organizing tasks efficiently. I can manage calendars, schedule appointments, handle emails, and conduct research. By taking over your administrative work, I'll give you more time to focus on your business. Here's what I offer: Customer Service and Retention: ✓ Responding promptly and professionally to customer inquiries. ✓ Providing information about your products or services. ✓ Resolving complaints and ensuring customer satisfaction. ✓ Processing & managing orders, returns, and exchanges. ✓ Keeping up-to-date with product knowledge and services. Virtual Assistance: ✓ Managing calendars, appointments, and emails. ✓ Conducting market research and competitor analysis. ✓ Organizing databases and spreadsheets. ✓ Assisting with social media management. ✓ Updating products, descriptions and pricing. Think of me as your trusty sidekick, ready to take on any challenge. I'm reliable, adaptable, and committed to meeting deadlines and exceeding your expectations. Let's team up and take your customers' experience to the next level. I'm all about making things better, from your operations to keeping your customers happy. Let's chat about your specific needs. I look forward to being the next rockstar addition to your team!
    Featured Skill Phone Support
    Lead Generation
    Ecommerce
    Administrative Support
    Virtual Assistance
    Order Processing
    Email Communication
    Customer Satisfaction
    Shopify
    Customer Experience
    Customer Service
    Order Tracking
    Email Support
    Customer Support
    Online Chat Support
  • $7 hourly
    • 5.0/5
    • (17 jobs)
    I have an experience of 7 years working in the BPO industry. My expertise are Cold calling, telemarketing, tele sales and Customer Support. My English linguistic skills are excellent and I have a very good American accent.
    Featured Skill Phone Support
    Hubstaff Tasks
    Salesforce CRM
    Cold Calling
    Telemarketing
    HubSpot
    Customer Support
  • $8 hourly
    • 4.5/5
    • (16 jobs)
    I'm more than a telemarketer or an appointment-setter. I'm a communicator team player, and the sincerity that emanates from what I say can be heard and felt. I have had extensive experience in dealing with customers and clients in various fields like retail, customer service, training, quality assurance, and business development. English communication skills are my forte and I believe this is my ticket to accomplishing the tasks asked of me. Writing and speaking are both interests and talents. All the above, plus my good work ethic, will certainly appeal to people who would want detail and timeliness in the work they want done. Sales and Telemarketing has always been my passion. I'm energetic and like this role. On Upwork, I have completed 15 contracts all with positive feedback with client satisfaction. As a TELEMARKETER and a Virtual Assistant I have 5 years of experience in the following : 🔎Commercial and Residencial Real Estate Skip Tracing 👑CAMPAIGN MANAGING 👑LEAD GENERATION 📞CUSTOMER SERVICE 📞COLD CALLING 📞APPOINTMENT SETTING 📧COLD EMAILING 🗨️APPOINTMENT SETTING VIA TEXT MESSAGES 👑SURVEY CALLS Campaigns Including: 💥Real Estate Appointments 💥Virtual Assistant for (Take Lessons) 💥Appointment Setting for Credit Repair Services 💥Appointment Setting for Allstate Insurance 💥Home Improvements Appointments 💥Auto Insurance 💥Digital Marketing Appointment 💥Health Insurance Appointments I love to work in any situation. Thank you for visiting my profile.
    Featured Skill Phone Support
    English
    Sales Call
    Online Chat Support
    Appointment Setting
    Call Center Management
    Lead Generation
    Customer Service
    Telemarketing
    Cold Calling
  • $15 hourly
    • 4.9/5
    • (14 jobs)
    Drowning in endless to-dos? Wish you could stretch the clock (without that second shot of espresso)? Meet Dr. Efficiency—your virtual wizard wielding a scalpel for schedules, a rope for wrangling chaos, and a potion that transforms your workflow into a symphony. Here’s what I bring to the table: SEO Maestro: I’ll fine-tune your content to rank higher, making search engines sing your praises. Email Alchemist: I brew campaigns that don’t just engage—they convert, turning inboxes into goldmines. Spreadsheet Samurai: I slice through data with precision, making errors vanish without a trace. Lead Detective: I’ll track down your ideal clients faster than Sherlock on his best day. Social Media Magician: Watch me enchant your audience, conjuring engagement and growth from thin air. Customer Whisperer: From live chats to phone calls, I handle every interaction with poise and patience. Project Maestro: Deadlines? Handled. Tasks? Organized. Consider me the conductor of your productivity orchestra. Admin Ninja: Repetitive tasks are no match for my stealthy efficiency—disappearing before you even blink. Ready to banish the overwhelm and enter the zen zone of productivity? Let’s talk! I’m your all-in-one Swiss Army Knife for getting things done. I'm offering a free 15-20 min consultation to give you a better perspective on how to make your project standout. Please feel free to reach out.
    Featured Skill Phone Support
    Search Engine Optimization
    SEO Writing
    Blog Content
    Content Writing
    Copywriting
    Article
    Email Support
    US English Dialect
    English
    Data Mining
    Online Chat Support
    Cold Calling
    Lead Generation
    Email Marketing
  • $5 hourly
    • 4.9/5
    • (19 jobs)
    🥇 TOP RATED (Top 7%) on the Upwork marketplace. 🥇 Over 4+ years of experience. 🥇 Worked 500+ hours. 🥇 Completed 15+ successful projects With over 4 years of proven experience In Customer Service Support, I thrive in addressing inquiries, resolving issues, and ensuring customer satisfaction. My ability to remain calm under pressure and deliver prompt, courteous responses has consistently earned positive feedback from clients. 🚀 Key Highlights 🚀 ✨ Rapid Problem Solver: ✨ Process Enhancement: ✨ Customer-Centric Approach: 🌟 Expertise and Skills 🌟 - Customer Service & Customer Support (Technical/Non-Technical) - Live Chat - Email Support/Ticket Support - Customer Retention - Competitor Research - Inbound Lead Generation - Virtual Assistance - Client Relationship Management - Operations Management - Project Management - Team Management 💼 Proficient with Software and Platforms 💼 📞 Communication: Telegram, Discord, Slack, Skype 📊 CRMs: HelloNext, HubSpot, Trello, Zoho, 💬 Live Chat & Ticket Support Platforms: Crisp, Herocare, HelpDesk, Helpscout, Intercom, JivoChat, Zendesk, ReAmaze 🛒 eCommerce Platforms: Shopify, WordPress, WiX 📝 Documentation: Helpdesk, Notion, Loom 🌐 General: G-Suite, Microsoft Office, Canva Ready to take your customer support to the next level, streamline operations, and drive exceptional client satisfaction. Let's craft remarkable experiences together! 📞 Customer Service | Customer Support Specialist | Customer Service Agent | Exceptional Customer Service Skills 🚀
    Featured Skill Phone Support
    Chatbot
    Live Chat Software
    Online Chat Support
    Inbound Inquiry
    Call Center Management
    Outbound Sales
    Scheduling
    Sales
  • $8 hourly
    • 5.0/5
    • (2 jobs)
    I'm responsible for assisting a company’s clients over the phone. My work in a variety of industries and are responsible for: taking incoming phone calls, collecting client information, opening and managing client accounts, answering to client inquiries, and accomplishing sales goals. i have different Abbilities, * Strong Communication Ability * Telephone Etiquette * Perseverance * Being Able To Stay Calm Under Pressure * Attention to Details Experiance in, * Data Collection * Appointment Setter * Survey Calls * Telesales * Telemarketing * Custome Representative Always ready to Work in any Situation.
    Featured Skill Phone Support
    Data Engineering
    BPO Call Center
    CRM Software
    Google Spreadsheets API
    Marketing
    Telemarketing
    Sales
    Lead Generation
    Cold Calling
  • $5 hourly
    • 4.9/5
    • (12 jobs)
    I am a freelance CRM Manager/Virtual Assistant/Email Handler working from my fully equipped office. I have offered E-mail/Chat support and general support for various companies such as Royal Cars Oxford, ACE ABC Mansfield, Crosstown Northampton, ADT TAXIS Leicester, and many more. I have full expertise in Ghost, Icabbi, Data master, Cab treasurer, and excellent grip on Helpcrunch/Zendesk for Chat/E-mail Support. Are you struggling to keep your internal CRM up-to-date? Are you not storing the client's right information because you don't have the time? Do you need someone to support your business development team? *I can assist with market sector research, gathering company and contact data & inputting and updating information into a CRM database. *To support the Business Development team with general administration duties relating to our CRM database and outbound marketing activities, opportunities, and tasks. *Use the web and social media platforms to collate vital information relating to a range of market sectors *Ensure all findings are entered correctly and efficiently into the CRM database *Assist with CRM database cleansing Leaving you with more time to work on building your business. As a fully freelance professional and not someone looking to substitute my income, you can rest assured of my reliability and ability to turn around all work in a timely manner.
    Featured Skill Phone Support
    Pickup Truck
    Dispatch & Tracking Solutions LETS
    Internet Truckstop ITS Dispatch
    Truck
    Customer Service
    Customer Retention
    Customer Satisfaction
    Freshdesk
    Shopify Apps
    CRM Software
    Email Support
    Zoho CRM
    Sales
    Microsoft Excel
  • $10 hourly
    • 5.0/5
    • (18 jobs)
    🌟🌟🌟🌟 24/7 Customer Support Service 🌟🌟🌟🌟 🌟🌟🌟🌟 Shopify Expert 🌟🌟🌟🌟 🌟🌟🌟🌟 Virtual Assistant 🌟🌟🌟🌟 I am a versatile professional with expertise in Shopify, customer support, virtual assistance, and tech support. I have honed my skills over the years, and I'm confident that I can help you achieve your business goals. When it comes to customer support, I have extensive experience using CRMs such as Help Crunch, Zendesk, Zoho, and Hubspot. I understand how to provide excellent customer service that keeps your clients happy and satisfied. ✅ Zendesk ✅ Helpcrunch ✅ Zoho ✅ Hubspot ✅ Shopify ✅ Ahrefs ✅ SemRush ✅ Google Analytics ✅ HelpCrunch ✅ WordPress ✅ Canva ✅ Adobe Photoshop As a virtual assistant, I have over 4 years of experience working with multinational companies. During this time, I have performed multiple tasks such as managing emails, scheduling appointments, social media management, and data entry. I am skilled in handling multiple tasks at once and can prioritize them to meet tight deadlines. ✅ Data Entry ✅ Lead Generation ✅ Administration support ✅ Phone Support ✅ Email Support ✅ Live chat support ✅ Products Uploads Furthermore, I have experience in tech support, and I can help resolve any issues that may arise. I am a quick learner and stay up-to-date with the latest technology and tools, which enables me to offer efficient solutions. If you're looking for a dedicated, detail-oriented, and proactive professional, then I'm your ideal candidate. Let's work together to take your business to the next level!
    Featured Skill Phone Support
    Dispatch & Tracking Solutions LETS
    System Administration
    Customer Service
    Data Entry
    Virtual Assistance
    LiveAgent
    Administrative Support
    Dropshipping
    WordPress
    Email Support
    Zendesk
    Product Listings
    Shopify
    Customer Support
  • $10 hourly
    • 4.9/5
    • (52 jobs)
    Attention Business Owners! 🥇Top 10% of Talent on Upwork 🎧Expert Cold Caller with 7+ years of Experience 🏆Cold Outreach Expert (Calling and SMS) 🏘️Real Estate Acquisition Expert 💰$1M+ Transactions Generated for Clients If you want to drive sales and increase revenue, I would love to help you in generating high quality leads through my strategic cold calling and appointment setting. I have had amazing experience with start-ups, started from scratch and achieved new heights of business. If you've read this far--something clicked. Just message me or send me a proposal and we will go from there.
    Featured Skill Phone Support
    Recruiting
    Call Center Management
    Customer Support
    Administrative Support
    BPO Call Center
    Telecommunications
    Virtual Assistance
    Appointment Setting
    Data Entry
    Email Communication
    Customer Service
    Lead Generation
    Cold Calling
    Real Estate
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    I have been Working in the BPO Field for the past 5 years and have mostly worked on US Campaigns like Energy Deregulation, Final Expense, Medicare Supplements etc... I have Scheduled B2B Appointments, had made outbound calls, had answered inbound calls, provided customer chat support, I’m a jack of all trades and the best thing about me is that I always get the results.
    Featured Skill Phone Support
    Customer Onboarding
    Order Processing
    Customer Acquisition
    Customer Retention
    Customer Care
    Customer Service
    Online Chat Support
    Virtual Assistance
    BPO Call Center
    Administrative Support
  • $10 hourly
    • 4.9/5
    • (12 jobs)
    Highly motivated and results-oriented Cold Caller & Appointment Setter with over 8 years of experience generating leads, setting appointments, and closing deals. I have a proven track record of exceeding sales targets and delivering exceptional customer service. I am skilled in using CRM systems, sales tools, and persuasive communication techniques to achieve business goals. The positions I have developed are the following roles: *Sales Development Representative *B2B/B2C Sales Associate *Telemarketing *Appointment Setter *Cold Caller *Customer Service Representative
    Featured Skill Phone Support
    B2B Marketing
    B2C Marketing
    Business Development
    Appointment Setting
    Administrative Support
    Customer Support
    Outbound Sales
    Telemarketing
    Customer Service
    Sales
    Cold Calling
  • $8 hourly
    • 5.0/5
    • (19 jobs)
    Elevate Your Vacation Rentals with Expert Management! As a seasoned vacation rental manager with 5 years of experience, I've honed my skills in delivering exceptional service that drives revenue and maximizes guest satisfaction. My expertise lies in: Guest Communication: Providing personalized, timely responses to guest inquiries, ensuring smooth check-ins and check-outs, and addressing concerns proactively. Revenue Optimization: Employing data-driven pricing strategies, effective marketing, and strategic calendar management to maximize your rental income and occcupancy rates. Operational Excellence: Coordinating with cleaners, maintaining property standards, and addressing maintenance issues promptly. Dispute Resolution center requests: Navigating guest complaints and disputes effectively, leveraging Airbnb's resolution center to protect your interests. Airbnb Coverage: Ensuring compliance with Airbnb's policies and procedures, including Aircover for property damage protection. Marketing and Branding: Enhancing your Airbnb listing's visibility through professional and compelling descriptions, and targeted marketing campaigns. Data-Driven Optimization: Utilizing Airbnb's analytics tools to identify opportunities for improvement, optimize pricing, and enhance guest experiences. Pricing: Airbnb pricing features like SIMILAR LISTINGS for competitor Research Beyond Pricing, PriceLabs, Wheelhouse, etc I'm proficient in a wide range of vacation rental software, including: Channel Management and Property Management systems: Lodgify, Guesty, Hostaway, Fantasticstay, Guest Communication, Listing Management and Review Management: Lodgify, Guesty, Airbnb, VRBO, Booking.com Smart Home Integration: August App, Kwikset, Schlage, Sifely Project Management: Slack Partner with me to elevate your Airbnb business and achieve long-term success. Let's discuss how my expertise can help you maximize your rental income, minimize guest complaints, and provide exceptional hospitality experiences. Thank you Muhammad Aqeel Nawaz
    Featured Skill Phone Support
    Lead Generation
    Medical Billing
    Property Management
    Virtual Assistance
    Real Estate Virtual Assistance
    Hospitality & Tourism
    Administrative Support
    Customer Support
    Customer Service
    Email Support
    Email Communication
    Digital Marketing
    Online Research
    Online Chat Support
  • $7 hourly
    • 4.9/5
    • (15 jobs)
    Who am I? Greetings, my name is Faisal Ali, and I work as a virtual assistant full-time. In this case, if you need assistance managing your account, you have come to the right place. An experienced admin assistant who can assist you with any task like customer service and admin assistant. If there are other tools you prefer, I am always open to learning them if you have a preference. I have experience with customer service, Google Sheets, MS Word, MS Excel, and MS PowerPoint. What I can do? As a freelancer, I primarily work on online research projects and data entry. In addition to web research, I have experience collecting data online and in customer service. Based on a project's requirements, I use Google or other relevant portals to search and add information to Word or Excel documents. Following are my services. ✔️The services of a consultant ✔️Virtual Assistants ✔️Customer support ✔️Chat support ✔️Data entry ✔️Web research ✔️Store manager ✔️Invoices ✔️Project management ✔️Admin Support ✔️MS Office ✔️Data Mining ✔️Data processing, I know how to use these tools: WordPress, Shopify, Walmart, NewEgg, Doba, Aliexpress, Alibaba, Oberlo Office 365, Teams Slack, Discord, Zoom Microsoft Excel, Office (Word, Excel, PowerPoint), Google Suite (Sheets, Docs, Forms), PDF Photoshop, Canva, Bannersnack, CorelDraw Pipedrive, Zoho, Zendesk, Help Scout, SalesForce Google Drive, Dropbox, OneDrive Facebook, Instagram Helium10, Jungle Scout please feel free to message me if you have any queries.
    Featured Skill Phone Support
    Email Communication
    Invoicing
    Ticketing System
    Email Support
    Office 365
    Typing
    Online Chat Support
    Communications
    Google Docs
    Customer Support
    Microsoft Excel
    Lead Generation
    Data Entry
    Data Mining
  • $10 hourly
    • 5.0/5
    • (8 jobs)
    👋 𝗚𝗿𝗲𝗲𝘁𝗶𝗻𝗴𝘀! I'm available for new ventures 🎤 𝗙𝗹𝘂𝗲𝗻𝘁 𝗘𝗻𝗴𝗹𝗶𝘀𝗵 𝗦𝗽𝗲𝗮𝗸𝗲𝗿 (Check My Introductory Video) ⭐ 4+ 𝐘𝐞𝐚𝐫𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 ⭐ 𝟯𝟬+ 𝗦𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 ✅ 𝗪𝗼𝗿𝗸 𝗶𝗻 𝘆𝗼𝘂𝗿 𝘁𝗶𝗺𝗲𝘇𝗼𝗻𝗲 🔍 𝗔𝗯𝗼𝘂𝘁 𝗠𝗲: I'm Muhammad Shuaib having more than 4 years of experience in Customer Support Representative, Virtual Assistance & Order processing & Back office management roles around many countries like the USA, UK, Philippines, Australia, and India etc. I specialize in business development, Product specification and growth as well as establishing and building customer relationships. I have a wealth of experience in helping business owners to unlock their brands full potential through its relationship with its customers. I believe that the key to good customer service is being able to empathize with your customers. I know how frustrating it can be when you need help and feel like no one is listening to you—and I know how much better it feels when someone hears you out and gives you a perfect answer to your queries. I SPECIALIZE IN⬇️: ✅ Live Chat Software : Chat with online customers when they are visiting our website. ✅ Customer Care Specialist : Handling customer requests, inquiries, and complaints using a compassionate yet firm approach. ✅ Product Specification Knowledge : Guide Customers about the specified Product. ✅ Back Office : Order processing, order fulfillment, shipping and tracking, Returned & Refund. ✅ Multi-tasking : Maintain daily escalation trackers to prioritize issues by complain ticket generate accordingly. ✅ E-mail Communication : Resolve customer queries and ensure customer satisfaction on the Email. ✅ Records : keep Records for Future opportunities and threats. ✅ Additional : Creative Problem Solving skills, Google Suite, MS Office proficiency, Good Professional Relationships with Team. I have work experience using the following tools : ⭐️ Zendesk, Odoo, Gorgias, Shopify, Bite speed, Kwik chat ⭐️ Slack, zoom, salesforce etc. ⭐️ Google Outlook ⭐️ Microsoft Office ⭐️ Social Media (Facebook Groups & Pages, Youtube & Instagram account) 💬 𝗟𝗲𝘁'𝘀 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲: Ready to elevate your customer service game? Let's discuss how I can contribute to your success. Your happy customers are just a message away! 🚀📬
    Featured Skill Phone Support
    Scheduling
    Phone Communication
    Task Coordination
    Administrative Support
    Data Entry
    Online Chat Support
    Communication Skills
    Customer Care
    Technical Support
    Answered Ticket
    Email Communication
    Customer Service Chatbot
    Customer Service
    Email Support
  • $6 hourly
    • 5.0/5
    • (9 jobs)
    About Me: I have 10 plus years of Customer Service Experience, over the Phone, Email, and Chat. I have worked with multinational companies based out of USA and UK. Started out as an Agent and grew to become an Operations manager. In my tenure I have trained agents offshore and have done Quality Audits. I will be personally working on your Gig. What you can Expect: Very professional, Courteous, First contact resolution, Dealing with difficult/irate customers, Resolving disputes, Understanding different accents, Decision making (on your approval only), Trustworthy, Reliable and Confidential (No information will be shared with anyone), Quick learner, Time management, Available 24/7 Internet, and Power backup. Noise Cancellation Headphone Ticketing System / Software Experience: Zoho CRM/Books, Zendesk, Jira, Linnworks Order Management, SellerChamp Slack, Intercom, MS Office/Teams, G Suite. CyberSource, 3CX, ChatIQ, SnapEngage, BoldChat, Confluence, Tawk.to, ApexChat, Whatsapp Business PayPal, Stripe, Checkout, Amazon, eBay, Etsy, Shopify Gorgias (Support Agent Power User Shopify Certified), ReturnGo, ShipMonk, Gumtree, Monday, Reamaze, CallRail, ServiceM8, Salesforce Business Size Experience: Startup, Small (10-99 employees), Fortune 500 Customer Experience Services: Auditing Calls/Emails/Chats for Quality Assurance, Chat Support, Inbound Inquiries, Call Support, Customer Feedback Documentation, Team Management, KPI Metric Development, E-Commerce Management, Product Onboarding, Order Processing, Email Support Industry Experience: Consumer Goods, Automotive, Education, Real Estate, Telecom
    Featured Skill Phone Support
    Quality Audit
    Adobe Lightroom
    Customer Retention
    Customer Support
    Intercom
    Gorgias
    Customer Service
    Online Chat Support
    Shopify
    Zendesk
    Email Support
    Jira
    Order Processing
    Ecommerce Support
  • $10 hourly
    • 5.0/5
    • (11 jobs)
    I have been working within IT, FMCG, Security and Storage Solutions Industries as business developer and analyst for more than 8 years and providing the extra ordinary results for my clients growth and development. Helping my clients to achieve their short and long term goals with my hard work and dedication. About me: ☑ 8+ years of Business Development and Project Management. ☑ Solid experience in the development of Websites. ☑ CRMs (GoHighLevel, HubSpot, Apollo.io, Zoho, Pipedrive, SalesForce), and ERP systems. ☑ QuickBooks Accounting and Bookkeeping Services. ☑ Virtual Assistant. ☑ Managing Operations, Supply Chain and Logistics. ☑ Stock Management. ☑ B2B and B2C. ☑ Business Development Strategies and Planning. ☑ Working in a team of extraordinary professionals (20+) ☑ My English is fluent and I can communicate without barriers ☑ Industries I have worked: Information Technology, Healthcare, Manufacturing and FMCG, Marketing, Storage Solutions, Security, Digital Marketing, Health & Fitness and Education I have an IT Team as well for the services that we also provide: ☑ ERP: ERP Development | ERP Maintenance and Support. ☑ Mobile App Development: Android & iOS App | React Native Development. ☑ Web Development: E-commerce | Cross-platform App Development | CMS. ☑ Quality Assurance: Automation Testing | Manual Testing | Security Testing. ☑ Startup IT Services: Web & Mob App Development | Branding | Digital Marketing. ☑ Digital Marketing: SEO | SEM,& SMM | Email Marketing | Digital Strategy | PPC. ☑ Graphic Design: Adobe Photoshop | Illustrator | Figma | Adobe XD | Premium Pro. ☑ Cybersecurity: Vulnerability Assessment PenTesting |Technical Security Assessment | Incident Response & Digital Forensics Analysis ☑ Custom Software Development: Cross-platform Desktop App Development | Business Management Solutions | Software as a Service (SaaS) Why you need to choose to work with me ☑ Agility ☑ Quick time to market ☑ 99% quality Product ☑ Cost-Effective Solutions. ☑ Well-balanced in-house team. You are still not sure? Then order my free consultation regarding your project! Let's discuss your project and make it happen!
    Featured Skill Phone Support
    Business Development
    Data Management
    Laravel
    PHP
    Android App Development
    iOS Development
    Team Building
    Software Development
    Customer Development
    Email Marketing Strategy
    Startup Company
    Lead Generation
    Sales Development
  • $21 hourly
    • 5.0/5
    • (9 jobs)
    *** TOP RATED Upwork Freelancer with 100% Success Score *** I am professional with 15 years of experience in sales, business development and customer service. I have achieved total $10 million (approximately) in sales while working with top rated companies. Also, I had worked on dozens B2B and B2C outbound, inbound call center campaigns like Turkish airlines, Etihad airways, Emirates airline (airline ticketing), AT&T, ADT, Voxcom, Bell Canada, O2, Virgin mobiles, Opus energy, SEO. I approximately achieved $7 million in sales. I am expert in; - Closing deals over phone - Lead Generation - Cold Emailing (B2B) - Writing Sales Copies - Appointment setting - Tele-sales, Telemarketing - Script writing - Business Development - Phone support, Chat support, Email Support Please feel free to discuss about your project. I'll go beyond your expectations and achieve results!
    Featured Skill Phone Support
    B2B Lead Generation
    Online Chat Support
    Business Development
    Selling
    Email Support
    Sales Call
    Telemarketing
    Lead Generation
    Cold Calling
    Inbound Marketing
    Customer Service
    Appointment Setting
    Outbound Sales
    B2C Marketing
  • $8 hourly
    • 4.9/5
    • (17 jobs)
    Professional with 5+ years of expertise in telemarketing, customer service, lead generation, and full-cycle recruitment. I’ve had the privilege of working with Big 4 IT consulting firms, Fortune 500 companies, digital marketing agencies, e-commerce stores, real estate services, healthcare providers, SaaS businesses, and BPOs. Tech & Tools Expertise: - Shopify Plus, Amazon, eBay, Etsy, Walmart - Zendesk, Freshdesk, GoHighLevel, Close.io, HubSpot, Bitrix24, Salesforce - Notion, Confluence, Skype, Vonage, VICIdial, Slack, Google Workspace, Microsoft Office Suite - Bullhorn ATS, Indeed, Dice, Monster, LinkedIn RPS, ZipRecruiter, CareerBuilder, SAP Fieldglass, Deloitte Contingent Workforce Services (CWS), DocuSign I operate from a fully equipped home office with zero background noise, featuring a high-performance laptop with dual monitors, noise-canceling headphones, power backup, and ultra-fast internet connections 70 Mbps. I also use premium noise-cancellation software to ensure seamless communication. I’m dynamic, results-driven, and dedicated to exceeding expectations. With strong communication skills, adaptability, and a proactive approach, I ensure your projects achieve the impact they deserve. Let’s connect and explore how I can elevate your work to new heights!
    Featured Skill Phone Support
    HubSpot
    Shopify
    Gorgias
    Zendesk
    Resume Screening
    Candidate Sourcing
    Recruiting
    LinkedIn Recruiting
    Lead Generation
    Real Estate Cold Calling
    Cold Calling
    Email Support
    Online Chat Support
    Customer Support
  • $8 hourly
    • 5.0/5
    • (4 jobs)
    Over the last 8 years, I have developed a broad and diverse skill set in a variety of professional domains. My experience in Customer Support includes proficient management of email correspondence and proficiency in Live Chat services. I have demonstrated proficiency in the intricate field of Medical Billing, demonstrating a nuanced understanding of the intricacies of the healthcare industry. • Extensive experience in logistics and brokerage, covering not only trucking operations but also chauffeur services. • Expertise in Sales and Technical Support developed through on-the-job training, with a proven track record of successful client engagement and satisfaction. • Proficient in providing precise and efficient transcription services, converting audio files into accurate and well-organized Word documents. • Demonstrated adaptability and resourcefulness as a Virtual Assistant, handling a diverse range of tasks and responsibilities. • Dual proficiency in AirBnB services within the hospitality sector: as a host, ensuring a seamless and welcoming experience for guests, and as a guest, embodying a discerning and respectful approach to accommodation. • Acquired a wealth of skills and knowledge through an extensive and varied professional journey, positioning as a versatile professional capable of meeting the demands of multifaceted roles and industries.
    Featured Skill Phone Support
    Inbound Inquiry
    Ecommerce
    Administrative Support
    Shopify
    Customer Service
    Online Chat Support
    Account Management
    Virtual Assistance
    Technical Support
    Customer Support
    Order Processing
    Email Support
    Zendesk
    Supply Chain & Logistics
  • $9 hourly
    • 5.0/5
    • (4 jobs)
    I have over 8 years of experience in telemarketing, lead generation and customer support. I also have over 3 years of experience in management, quality control and supervision. I do have the ability and update your contact list in real time. I would love to be able to show you how I can increase your business! Skills: -telemarketing -Appointment Setting -webinar confirmations -cold calling -Worked a variety of CRMs -English as native or bilingual -data mining -contact verification Why you should choose me over other freelancers: Quality: I focus on providing value to all of my clients and earning their TRUST. Over-Delivering: this is core to my work as a freelancer. My focus is on giving more than what I expect to receive. I take pride in leaving all of my clients saying "WOW" Responsiveness: being extremely responsive and keeping all lines of communication readily open with my clients. Resilience: reach out to any of my current or former clients and ask them about my resilience. For any issue that my clients face, I attack them and find a solution. Kindness: one of the main aspects of my life that I implement in every facet. Treating everyone with respect, understanding all situations with empathy, and genuinely wanting to improve my client's situations.
    Featured Skill Phone Support
    Telemarketing
    Customer Support
    Cold Calling
    Appointment Setting
    Sales
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    Hi there! I'm Sunny — a versatile tech professional with over 𝟔 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 in 𝐦𝐨𝐛𝐢𝐥𝐞 𝐚𝐩𝐩 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭, and 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭. I help businesses build apps, support users, and scale operations — all in one package. 🚀𝐖𝐡𝐚𝐭 𝐈 𝐃𝐨 𝐁𝐞𝐬𝐭: 𝐅𝐥𝐮𝐭𝐭𝐞𝐫 & 𝐃𝐚𝐫𝐭 𝐖𝐢𝐳𝐚𝐫𝐝𝐫𝐲 I build fast, beautiful, and scalable 𝐢𝐎𝐒 & 𝐀𝐧𝐝𝐫𝐨𝐢𝐝 apps using 𝐅𝐥𝐮𝐭𝐭𝐞𝐫. From sleek 𝐔𝐈/𝐔𝐗 (Figma) to powerful backend integration (Firebase, REST APIs, SQLite), I’ve got it covered. 𝐑𝐨𝐜𝐤-𝐒𝐨𝐥𝐢𝐝 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 I provide top-tier 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 via 𝐞𝐦𝐚𝐢𝐥, 𝐜𝐡𝐚𝐭, and 𝐙𝐞𝐧𝐝𝐞𝐬𝐤, ensuring happy customers and smooth workflows. Whether it's tech troubleshooting or customer engagement, I bring empathy, clarity, and efficiency. ✅ 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? 𝟏𝟎𝟎% 𝐉𝐨𝐛 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 & 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 🌟 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐟𝐚𝐬𝐭 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞 𝐭𝐢𝐦𝐞𝐬 𝐏𝐫𝐨𝐯𝐞𝐧 𝐫𝐞𝐬𝐮𝐥𝐭𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝐭𝐞𝐜𝐡, 𝐞-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞, 𝐚𝐧𝐝 𝐢𝐆𝐚𝐦𝐢𝐧𝐠 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 𝐎𝐧𝐞-𝐬𝐭𝐨𝐩 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭, 𝐚𝐧𝐝 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 Let’s team up to build your next app, support your users, or amplify your brand — stress-free and professionally delivered.
    Featured Skill Phone Support
    Email Support
    Customer Support
    Zendesk
    API Integration
    Android App Development
    Mobile App Development
    iOS
    Android
    Push Notifications
    REST API
    UX & UI
    UI/UX Prototyping
    Dart
    Flutter
  • $5 hourly
    • 5.0/5
    • (4 jobs)
    An experienced Truck Dispatcher with a team of 6 dispatchers to handle upto 20 trucks at the same time for the dedicating dispatching of valuable and potential clients. I have been in this industry for the past three years having a solid knowledge of Supply Chain Management. Skills Include: -Dispatching for Box Trucks (20ft,24ft,26ft,28ft), Hotshots, PO (Power Only), Reefer, Flatbed, and Dry Van. -Route Plannig for OTR and Local (regional) drivers/owner operators according to their preferences and make them off to home every weekend. -Finding High Paying loads using DAT, Truckersedge, Sylectus, Truckstop and others. -Negotiation with the brokers to get maximum rate for GOOD weekly gross. -Handling documentation and filling out carrier packets. -To keep the driver updated about the requirements of broker and receiver. -Having the broker/shipper posted about the driver's ETA to PU-DEL and tracking. -One call away support to the driver till the successful delivery of load so that all agreements be made on time. -Data Entreis in the record keeping ebook, 24/7 visible to client (will also be provided every weekend in pdf form for free) -Any occasional or situational compensation in favor of driver if occur (i.e Detention fee, Layover fee, Tonu) Can also work on commission basis i.e. 4% for box truck, hotshot and 3.5% for Dry Van, Reefer, PO and Flatbed. Looking forward to do business with you.
    Featured Skill Phone Support
    Lead Generation
    Telemarketing
    Logistics Management
    Freight Forwarding
    Remote IT Management
    Customer Service
    Computer Skills
    Internet Truckstop ITS Dispatch
    Third-Party Logistics
    Data Analysis
    Call Center Management
    Data Entry
  • $12 hourly
    • 5.0/5
    • (4 jobs)
    Before entering the freelancing world, I worked in different Dental Billing Companies to equip myself with the knowledge essential for Dental Offices and the dental billing process. I am a dental Billing specialist has four years of experience. Therefore, I have a good grasp of the complete dental revenue cycle and terminologies. - Breakdown of Benefits (VOI): Customized Extensive verification of benefits for specialists and general providers. - Claim Submission: Creation and submission of claims for the services provided by the dental office with correct ADA coding and required documents. - Payment Posting: Posting the payment after confirmation from EOB, ERA, or EFT & making accurate patient portions. - AR Management: Working on claims not closed over thirty days. Closing ledgers and filing appeals and denial management. - Patient Billing: It consists of the detailed checking of the patient ledger and making the correct patient bill. Dental Billing Software: Open Dental, Dentrix Ascend, Dentrix, Eaglesoft, Denticon, Tab 32, Oryx Dental. My expertise will help your practice in a smooth billing process by reducing denials and increasing revenue! Dental Billing is not only my job, but my passion & my work will speak about my dedication.
    Featured Skill Phone Support
    Medical Mastermind Medical Billing Services
    Revenue Cycle Management
    Dental Care
    Email Support
    Customer Service
    Customer Support
    Medical Billing & Coding
    Call Center Management
    Healthcare Common Procedure Coding System
    Dental Technology
    Insurance & Risk Management
    Data Entry
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