Hire the Best BPO Call Center Specialists in Karachi, PK

I have over 19 years of Telemarketing and Customer Support Experience. Focusing B2B sales, marketing and Customer support. So far, on Upwork I have worked on more than 40 projects which gave me a chance to explore different industries, learn and strategies to become an expert in the field itself.

Hi, I’m Junaid! A dedicated customer support professional with experience at Walmart, Ibex, and Personic Health Wound Care, specializing in live chat, email, and phone support. I excel at resolving customer inquiries, managing orders and appointments, and ensuring a seamless customer and patient experience. Key Skills and Services: Customer Support: Email, chat, and phone support, ticket management, order and appointment processing, complaint resolution, outbound and inbound calls, and healthcare support using EMR systems Tools: Shopify, WooCommerce, Microsoft Office, Google Workspace, MondayCRM, RingCentral, EMR Feel free to reach out if you need someone to talk to about your customer satisfaction level, set up a vision for your support team! Let’s work together to take your business to the next level! Junaid

🔍 𝐓𝐢𝐫𝐞𝐝 𝐨𝐟 𝐦𝐢𝐬𝐬𝐞𝐝 𝐬𝐚𝐥𝐞𝐬 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬? 𝐈’𝐯𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲 𝐬𝐞𝐜𝐮𝐫𝐞𝐝 𝟏𝟎𝟎+ 𝐦𝐞𝐞𝐭𝐢𝐧𝐠𝐬 𝐢𝐧 𝐣𝐮𝐬𝐭 𝐭𝐡𝐫𝐞𝐞 𝐦𝐨𝐧𝐭𝐡𝐬 𝐟𝐨𝐫 𝐦𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬. 𝐈𝐧𝐯𝐞𝐬𝐭𝐢𝐧𝐠 𝐢𝐧 𝐦𝐲 𝐜𝐨𝐥𝐝 𝐜𝐚𝐥𝐥𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐦𝐞𝐚𝐧𝐬 𝐦𝐨𝐫𝐞 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐦𝐨𝐫𝐞 𝐜𝐥𝐨𝐬𝐞𝐝 𝐝𝐞𝐚𝐥𝐬 𝐟𝐨𝐫 𝐲𝐨𝐮! I turn cold conversations into qualified leads, booked appointments, and measurable revenue growth. With over 5 years of experience in B2B and B2C sales, I specialize in navigating complex gatekeepers and handling objections with confidence. 𝐖𝐡𝐚𝐭 𝐈 𝐛𝐫𝐢𝐧𝐠 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬: 𝐎𝐮𝐭𝐛𝐨𝐮𝐧𝐝 𝐏𝐫𝐨𝐬𝐩𝐞𝐜𝐭𝐢𝐧𝐠: Cold calling that sounds human, not robotic. 𝐏𝐢𝐩𝐞𝐥𝐢𝐧𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Consistent, high-touch follow-ups that keep opportunities alive. 𝐀𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐒𝐞𝐭𝐭𝐢𝐧𝐠: Turning prospects into calendar-ready meetings. 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐭𝐢𝐯𝐞 𝐒𝐚𝐥𝐞𝐬: Building rapport to uncover real business needs. My approach is built on clear communication, strategic tonality, and a tireless focus on results. Whether you need to scale your outreach or optimize your existing sales process, I am ready to represent your brand professionally and drive your bottom line. 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐟𝐢𝐥𝐥 𝐲𝐨𝐮𝐫 𝐩𝐢𝐩𝐞𝐥𝐢𝐧𝐞? 𝐋𝐞𝐭’𝐬 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐚𝐧𝐝 𝐝𝐢𝐬𝐜𝐮𝐬𝐬 𝐲𝐨𝐮𝐫 𝐬𝐚𝐥𝐞𝐬 𝐠𝐨𝐚𝐥𝐬.

Why Me? ✅ No Accent 🏆 10+ Years of Excellence in Customer Service ⭐️ Consistently rated 5 stars by clients ✅ Flexible availability across time zones 🧠 Versatile, dependable, and easy to collaborate with Hi, I’m Danyal, with 10+ years of hands-on experience in inbound/outbound phone support, live chat, email correspondence, and social media customer engagement. PS: Upwork is new for me, but customer service isn’t. I’ve been doing it successfully for over a decade. Here’s why I believe I’m a strong match for your team: ✅ Communication Skills: Want a preview of how I engage with clients? Feel free to watch my introductory video. ✅ Customer-Focused: I prioritize personalized support. Whether via phone, email, or chat, I ensure every customer interaction feels genuine and valued. ✅ Tech-Savvy: I’m proficient with a wide range of tools and platforms: • Communication & Project Management: Skype, Teams, Zoom, Slack, Trello, Notion, Monday.com, Asana • Social Media Tools: Ads Manager, Buffer, Social Pilot, Meta Business Suite • CRM Systems: HubSpot, Zendesk, Freshdesk, Jobber, Intercom, Gorgias My past experiences •Customer Service & Dispatching • CSR/dispatcher for a towing company • CSR for an HVAC, electric, and plumbing company • CSR for Allstate SquareTrade • CSR for a pizza company • CSR for a company that compared interest rates for new home buyers Sales & Telemarketing • Door-to-door sales for an electricity company in Australia • Telemarketing for a solar company in Australia • Telemarketing for a solar company in the USA • Sales for a digital marketing company • Sales for a web app development company • Sales for an AI company that did voice drops Transportation & Chauffeur • Ran my own chauffeur business in Melbourne for 3 years (airport transfers, weddings, private clients) Technology & CRM Sales • Worked with CabTreasure in the UK, selling taxi booking CRM applications I look forward to the opportunity to connect and discuss how I can support your customers.

𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐢𝐬 𝐨𝐧𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐦𝐨𝐬𝐭 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐰𝐚𝐲𝐬 𝐭𝐨 𝐞𝐱𝐩𝐚𝐧𝐝 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐚𝐧𝐝 𝐠𝐚𝐢𝐧 𝐧𝐞𝐰 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 Are you seeking a dedicated professional who can fuel your business growth through strategic lead generation? Look no further! I'm Haseeb, an experienced Lead Generation Expert with a proven track record of driving high-quality Real Estate Leads and boosting sales revenue. Services I Provide: I help real estate professionals and businesses grow their pipeline through effective outreach, lead handling, and organized support. Core Services: • Real Estate Lead Generation • Appointment Setting & Cold Calling • ISA Support & Appointment Setting • Prospect Qualification & Follow-Ups • CRM Management (Data Entry, Updates, Tracking) • Virtual Assistant Support for Sales Teams • Contact List Building & Research • Script-Based Calling with Natural Conversation • Call Notes, Reporting & Organization Experience: I bring 2 years of hands-on experience working with Propstar Technologies, a real estate-focused company where I generated leads, engaged prospects, and supported deal pipelines through consistent communication and follow-ups. I’m known for clear English communication, reliability, and building rapport quickly with potential clients. My goal is to support your workflow, maintain professionalism with prospects, and contribute to measurable results.

🎀 𝐓𝐎𝐏 𝐑𝐀𝐓𝐄𝐃 𝐏𝐋𝐔𝐒 ✅ 𝐔𝐏𝐖𝐎𝐑𝐊 𝐂𝐄𝐑𝐓𝐈𝐅𝐈𝐄𝐃 🎖️𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 👌𝐓𝐎𝐏-𝐍𝐎𝐓𝐂𝐇 𝐓𝐢𝐜𝐤𝐞𝐭𝐬 & 𝐂𝐡𝐚𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝟙𝟘𝟘% 𝐂𝐋𝐈𝐄𝐍𝐓 𝐒𝐀𝐓𝐈𝐒𝐅𝐀𝐂𝐓𝐈𝐎𝐍 💼 9+ 𝐘𝐄𝐀𝐑𝐒 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 🎖 𝐀𝐰𝐚𝐫𝐝𝐞𝐝 "𝐔𝐩𝐰𝐨𝐫𝐤 𝐒𝐤𝐢𝐥𝐥 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 I am a highly capable, experienced administrative professional and customer service provider. For over a decade, I have developed a wide range of both written and verbal skills. I am multi-skilled, with a lot of integrity and a willingness to go the extra mile to satisfy my client. I am experienced in handling sales and billing complaints as I have worked with some of the top US, UK and Australian-based companies as Customer Service Operations Supervisor. My top skills are Customer service through phone, email, and chat. I’m also skilled and expert in Administrative work, Online research, Social Media Management, and Data management. I am reliable and can handle a great deal of pressure and given a chance, I will exceed your expectations. I am skilled, expert and knowledgeable in the following: * MS Office * G Suite * Salesforce * Stripe * Shopify * Zopim * Zendesk * Gorgias * FreshDesk * Helpscout * ShipStation * Airtable * Responsebid * HouseCallPro * Copper * Pipedrive * ConnectWise * Zoho * Ring Central * Talk Desk * LimeLight In my current role, I have been responsible for managing email, chat, and phone support for the past five years. During this time, I have trained numerous new hires and implemented processes to improve efficiency and enhance customer satisfaction. As a result, I have consistently achieved CSAT scores above 90%. I am a reliable and punctual employee, with two reliable internet connections to ensure I am always available for work. I take my job seriously and am committed to meeting deadlines and exceeding customer expectations. Thanks for your interest.