Hire the Best Call Center Managers

Swift Tech BPO is a PSEB-registered call center and BPO agency established in 2018, managed by founder Sameer Saleemi. We provide a dedicated inbound and outbound call center team, customer support, lead generation, appointment setting, and AI-enhanced support solutions for businesses across the US, UK, Canada, and Australia. When you hire Swift Tech BPO, you get a managed team, not a freelancer. 50+ trained agents. Dedicated account management. Daily performance reporting. PSEB licensed. Top Rated Plus. Established in 2018. Seven years ago, I built Swift Tech BPO from a single Upwork profile into a Top Rated Plus agency with a 4.9-star rating across 365+ completed jobs and over half a million dollars earned on the platform. That did not happen by accident. It happened because I understood early that the difference between an agency that struggles and one that scales is not the number of freelancers on the roster; it is the quality of the operations layer sitting above them. I am the founding director of Swift Tech BPO. I do not pitch services. I architect outbound revenue systems for real estate investors, roofing companies, SaaS founders, insurance agencies, and B2B sales teams that want a pipeline built correctly from the ground up with the right callers, the right CRM infrastructure, the right follow-up cadences, and senior-level accountability on every engagement. What working with me at the leadership level means for your business: You get a dedicated team of trained specialists, cold callers, appointment setters, Sales closers, disposition specialists, Acquisition team, investor relations, SMS campaign managers, and CRM administrators deployed under a structured operational framework I have refined across hundreds of client campaigns. You get a single senior point of contact who understands your goals, monitors performance daily, and escalates nothing that does not need your attention. You do not get a freelancer who disappears after week two. You do not get a random staffing pool with no accountability. You get a proven BPO operation with the track record to back every claim. The clients I work best with are serious operators who understand that outbound is a system, not a shortcut. If you are ready to build a pipeline that compounds over time rather than spiking and collapsing with every campaign, I want to hear about your business. What does your current outbound operation look like, and where is the constraint that is limiting your pipeline growth right now?

If you’re an Airbnb host or property manager overwhelmed by guest messages, pricing, or day-to-day operations, we’re the team that makes it effortless. We are DOSbnb, a division of Digitech Outsourcing Solution LLC, registered in Delaware, USA, with a dedicated back-office in Lahore, Pakistan. Our team manages 160+ short-term rentals across the US, Europe, and the Middle East, helping hosts and property managers grow profitably, without the daily stress of operations. • Our Core Expertise We provide full-service Airbnb management tailored for scalability and transparency: • Revenue & Pricing Management: Daily rate optimization using PriceLabs, Hostaway, and market analytics to outperform competitors. • 24/7 Guest Communication & Operations: Over 500,000+ messages and calls handled, maintaining under 5-minute response times. • Cleaning & Maintenance Coordination: Streamlined scheduling, issue tracking, and vendor management for zero missed turnovers. • Bookkeeping & Financial Reporting: 300,000+ QuickBooks transactions recorded, delivering detailed monthly owner statements. • Direct Booking Websites: Custom-built, SEO-optimized sites to reduce OTA dependency and boost direct reservations. Each service is managed by a specialized in-house team ensuring precision, accountability, and measurable results. 📊 Our Track Record 💰15M+ in OTA-generated revenue 🏡 160+ active listings under management ⚡ <5-minute response time & 24/7 coverage 💼 35% higher-than-market revenue 💬 500,000+ guest messages & calls handled 🧾 300,000+ QuickBooks transactions recorded 🛡️ $30,000+ in Airbnb AirCover claims successfully won ⭐ Superhost status maintained across client accounts 🎯 Our Mission At DOSbnb, we don’t just manage listings, we manage your growth. Our mission is to help property managers and investors build sustainable, profitable portfolios while ensuring world-class guest experiences. 🤝 Partner With Us Let’s transform your Airbnb business into a stress-free, revenue-generating powerhouse. 📞 Contact DOSbnb today for a free analysis or demo of our services.

I help businesses build accurate prospect lists through focused web research and lead generation. I specialize in finding: • Decision-makers and key contacts • Verified business emails • Company and market research • Clean, organized lead lists in Google Sheets or Excel My approach is simple: accurate research, clean formatting, and careful verification. I pay attention to details, follow instructions closely, and make sure the final list is clear, reliable, and ready to use. Tools I often use include LinkedIn, Apollo, Hunter, Google Sheets, Excel, and email verification tools. If you need structured research and high-quality lead data, I’d be glad to help.

Vous cherchez un agent de télévente ou un support client bilingue (FR/EN), réactif et orienté résultats ? 🎧 Avec plus de 3 ans d’expérience en call center francophone, je suis prêt à booster vos ventes et fidéliser vos clients. 💼 Jeune professionnel dynamique, capable de gérer efficacement : les appels entrants et sortants le support client par email, chat et téléphone les ventes téléphoniques et la relance commerciale 📊 J’ai travaillé avec des outils comme LeadDesk, Hubspot, Zoho CRM, IAgent, Score CRM, Avaya communication et je maîtrise la saisie de données, le reporting, et la gestion de tickets. ✅ Mon objectif : offrir à vos clients un service rapide, humain et efficace, tout en renforçant votre image de marque. 📎 Attestation de travail et références disponibles sur demande. 👉 Disponible pour des missions ponctuelles ou continues. N’hésitez pas à me contacter pour en savoir plus !

📍 Short-Term Rental (Airbnb) Virtual Assistant | Guesty, Hostfully, Hostaway & Customer Service Specialist About Me: With over 5 years of experience in customer service, vacation rental management, and quality assurance, I help property managers and hosts run smooth, efficient, and profitable short-term rental operations as a Remote Property Management Virtual Assistant. I specialize in managing day-to-day Airbnb and property management platform operations, guest communication, and backend setup to ensure seamless hosting experiences and high guest satisfaction. I specialize in: 🏡 Short-Term Rental Operations (Airbnb, Bookingdotcom, Guesty, Hostfully & Hostaway) 📸 Full Airbnb listing setup and optimization (photos, amenities, house rules, property descriptions) 💬 Professional guest communication, inbox management, and reservation support 🤖 Automated messaging systems (booking confirmations, check-in instructions, reminders, and check-out messages) 📘 Creation of detailed guest manuals, check-in guides, and house instructions 📅 End-to-end calendar and booking management for smooth operations 🧹 Cleaner coordination and turnover scheduling to ensure on-time check-ins 📑 Policy-based Airbnb support (cancellation handling, dispute assistance, and review processes) 💳 Stripe onboarding and payment setup support for property owners 📊 Performance tracking and reporting (occupancy rates, revenue monitoring, and review analysis via spreadsheets) I have supported clients managing properties across the US and Europe, handling both guest-facing communication and backend operations with accuracy and professionalism. I am detail-oriented, tech-savvy, highly organized, and reliable. I thrive in fast-paced property management environments where timing, accuracy, and guest experience are critical. Availability: Open to long-term contracts | Part-time or full-time support

Are You Looking for a Reliable Virtual Assistant? With over 10 years of experience providing administrative, customer service, eCommerce, and virtual assistance support, I help business owners stay organized, improve efficiency, and focus on growing their businesses. I am a detail-oriented, proactive, and dependable Virtual Assistant with a proven ability to manage multiple tasks, meet deadlines, and deliver high-quality results. Whether you need administrative support, customer service, content creation, or digital marketing assistance, I am ready to help. Why Work With Me? ✔ Over 10 years of Virtual Assistant and Customer Support experience ✔ Strong communication and organizational skills ✔ Quick learner who adapts easily to new tools and systems ✔ Reliable, proactive, and solution-oriented ✔ Committed to delivering quality work and exceeding expectations Services I Offer Administrative Support • Calendar and schedule management (Google Calendar, Calendly) • Email management and organization • Travel arrangements • File and document management • Data entry and database management • Report preparation and documentation Customer Service Support • Email and chat support • Customer inquiry management • Ticket handling using Zendesk, Gorgias, and other CRM systems • Order tracking and issue resolution • Client communication and follow-up Digital Marketing Support • Content creation and editing • Social media management • Social media scheduling • Canva graphic design • Email marketing campaigns • Landing page creation • Mailchimp and Kajabi management • Basic SEO and keyword research Research & Data Management • Product research • Market research • Competitor research • Web research • Data collection and organization • Spreadsheet management Technical & Software Skills • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Google Workspace (Docs, Sheets, Drive, Calendar, Forms, Slides) • Trello, Asana, ClickUp, Basecamp, Salesforce • Canva, PicMonkey • Adobe Acrobat • DocuSign, Eversign • Shopify • Zendesk • Gorgias • Basic HTML My Commitment I take pride in being hardworking, honest, and highly motivated. My goal is to build long-term professional relationships by providing reliable support and helping businesses operate more efficiently. If you're looking for a Virtual Assistant who is organized, dependable, and committed to your success, I'd love to discuss how I can help your business grow. Let's work together!