Hire the Best Account Managers
in Uruguay

With over 10 years of experience in customer service, I help businesses deliver exceptional support that keeps customers happy and coming back. I specialize in managing all support channels — email, live chat, phone, and social media — ensuring every customer interaction is handled professionally, efficiently, and with care. What I bring to the table: 10+ years resolving customer inquiries, complaints, and escalations across multiple industries Native fluency in both English and Spanish, allowing me to support a wider, more diverse customer base Proven ability to manage high-volume support queues without sacrificing quality Strong experience with help desk systems, CRM tools, and ticketing platforms A calm, solution-focused approach that turns frustrated customers into loyal ones Whether you're a startup building your support process from scratch or an established business needing a reliable expert to hit the ground running — I'm here to help. Let's work together to make your customers feel heard, valued, and supported.

I have been doing Google Adwords (and other pay per click platforms like Bing, Adroll, Facebook ads) for the past 10 years. I have proven records of good work quality with 12000+ hours worked in Upwork, 100% client satisfaction and a 5 stars feedback. I have a Degree in International Business, with strong focus in marketing and commerce. I'm seeking opportunities to help you build your business, and to continue growing my experience.

15+ years in Salesforce. $2M+ delivered on Upwork across 110 projects, 98% Job Success, Top Rated Plus. Clients bring me in when their Salesforce org needs a reset: broken Flows and Apex automation, reports and dashboards that no longer match how the business runs, and undocumented customizations left behind by previous consultants. I untangle it, fix what is broken, and hand back a system your team can maintain. By the time they reach me the org is hard to change, automation fires in ways nobody can explain, and there is usually one person left who half understands it. That situation is more common than it feels from the inside, and it is fixable. Nothing gets ripped out on day one. I work in small reversible steps, and your team keeps working while I do. 👤 Who you are hiring Me. Not an account manager, not a junior developer working under my name. I run every engagement personally, from discovery and architecture through implementation, integrations, deployment and support. ⚡ How I work I think before I build. The cheapest time to fix an architecture mistake is before it exists, so every solution gets designed for how your business will look in three years, not just this quarter. You get documentation with everything. Your org should never depend on my memory. You always know what a decision costs before you make it. 🎓 Salesforce Sales Cloud · Service Cloud · Experience Cloud · Revenue Cloud (CPQ) · Financial Services Cloud · Marketing Cloud · Account Engagement (Pardot) · Agentforce AI · Lightning Web Components · Apex · Flow Builder · Reports & Dashboards · CRM Analytics · Integrations · MuleSoft · Data Migration · AppExchange Development · Managed Packages 🔧 Beyond Salesforce HubSpot (CRM, Sales Hub, Marketing Hub) · Lead Lifecycle Automation · REST & SOAP APIs · Zapier · Slack · Power BI · Tableau · OpenAI & AI Automation · CRM Migrations 🎓 Certifications 7 Salesforce certifications: Administrator, Advanced Administrator, Platform App Builder, Platform Developer I, Platform Developer II, Sales Cloud Consultant, Service Cloud Consultant. 📊 Recent work Enterprise multi-cloud implementations · Revenue Cloud (CPQ) for enterprise sales teams · Experience Cloud customer portals · Marketing Cloud automation · Salesforce and HubSpot migrations · Large-scale API integrations and data migrations · Agentforce AI and process automation First Salesforce implementation, an org that needs rescuing, systems that should talk to each other and do not, or a CRM transformation you are still planning. Tell me what is not working and I will help you fix it.

Dynamic Senior Account Manager with over 11 years of experience driving success in SaaS and VoIP environments. Expertise in managing complex client portfolios and fostering long-term partnerships through strategic planning and data analysis. Skilled in account management, client retention, and cross-functional collaboration, consistently enhancing service delivery and optimizing client satisfaction. Committed to leveraging a strong foundation in technical support and onboarding to identify growth opportunities and ensure clients achieve their desired outcomes. Focused on delivering high-impact solutions that contribute to sustained revenue growth.