Hire the Best Call Center Managers
in Pakistan

Hi, I’m Salman, founder of Nexus-Tel, a performance-driven BPO agency. I specialize in helping businesses increase sales, book more appointments, and deliver seamless customer experiences without the overhead of hiring in-house teams. What I Offer Sales & Telemarketing: Cold calling, outbound sales, upselling & cross-selling Appointment Setting: B2B/B2C booking with high conversion rates Customer Support: Inbound/outbound calls, live chat & email support Lead Generation: Verified leads via targeted data mining & outreach B2B Marketing: Strategic client acquisition & relationship building Why Work With Me? Proven ROI: Delivered 300+ qualified appointments/month for a US real estate agency Fluent English Agents: Neutral accents, trained in compliance & persuasion End-to-End Support: Script writing, CRM integration, and quality assurance Transparent Reporting: Call recordings, analytics, and regular updates With 7+ years of experience, I’ve helped clients in Real Estate, Insurance, SEO, Solar, Hospitals, Law Firms and E-commerce close more deals, retain customers, and scale faster. If you’re looking for a reliable partner who can help you grow revenue, streamline operations, and deliver measurable results, let’s connect.

I am a Virtual Assistant and Appointment Setter with over 7 years of experience providing administrative support and 3+ years of expertise in cold calling, lead generation, and telemarketing. I specialize in helping businesses streamline operations, connect with qualified prospects, and grow their sales pipeline. I am proficient in cold calling and appointment setting, lead generation on multiple platforms (LinkedIn, Zillow, Crunchbase, Apollo, etc.), and CRM/dialer management with tools such as Mojo, CallTools, HubSpot, Salesforce, Zoho, and GoHighLevel. I also provide reliable virtual assistance, including email management, calendar management, recruitment assistance, and data entry. In addition, I manage a trained team of agents under my virtual agency to deliver results for larger campaigns. I have worked on successful campaigns in real estate, insurance, finance, tourism, e-commerce, cleaning services, and digital marketing across the US, UK, Canada, and Australia. Whether handling client-facing calls or managing backend operations, I ensure efficiency, professionalism, and consistent results. Clients hire me because I am fluent in English, detail-oriented, and results-driven. I have a proven record of qualifying leads that convert, adapting quickly to different time zones and business models, and always meeting KPIs. My focus is on delivering value through qualified leads, consistent appointments, and seamless virtual support.

Swift Tech BPO is a PSEB-registered call center and BPO agency established in 2018, managed by founder Sameer Saleemi. We provide a dedicated inbound and outbound call center team, customer support, lead generation, appointment setting, and AI-enhanced support solutions for businesses across the US, UK, Canada, and Australia. When you hire Swift Tech BPO, you get a managed team, not a freelancer. 50+ trained agents. Dedicated account management. Daily performance reporting. PSEB licensed. Top Rated Plus. Established in 2018. Seven years ago, I built Swift Tech BPO from a single Upwork profile into a Top Rated Plus agency with a 4.9-star rating across 365+ completed jobs and over half a million dollars earned on the platform. That did not happen by accident. It happened because I understood early that the difference between an agency that struggles and one that scales is not the number of freelancers on the roster; it is the quality of the operations layer sitting above them. I am the founding director of Swift Tech BPO. I do not pitch services. I architect outbound revenue systems for real estate investors, roofing companies, SaaS founders, insurance agencies, and B2B sales teams that want a pipeline built correctly from the ground up with the right callers, the right CRM infrastructure, the right follow-up cadences, and senior-level accountability on every engagement. What working with me at the leadership level means for your business: You get a dedicated team of trained specialists, cold callers, appointment setters, Sales closers, disposition specialists, Acquisition team, investor relations, SMS campaign managers, and CRM administrators deployed under a structured operational framework I have refined across hundreds of client campaigns. You get a single senior point of contact who understands your goals, monitors performance daily, and escalates nothing that does not need your attention. You do not get a freelancer who disappears after week two. You do not get a random staffing pool with no accountability. You get a proven BPO operation with the track record to back every claim. The clients I work best with are serious operators who understand that outbound is a system, not a shortcut. If you are ready to build a pipeline that compounds over time rather than spiking and collapsing with every campaign, I want to hear about your business. What does your current outbound operation look like, and where is the constraint that is limiting your pipeline growth right now?

A performance-driven Sales and Operations Executive acknowledged for expertise driving rapid revenue growth, building strong client relationships, penetrating target markets, revitalizing sales performance, and gaining strategic advantage over competition. Skilled at developing and executing targeted business initiatives that drive customer growth, achieve sales objectives, and enhance bottom line profits with ability to work under pressure and to achieve targets under tight deadlines. Highly effective communicator and team leader with proven ability to build long-term relationships with internal personnel and external customers by establishing a high level of confidence and trust. Energetic and inventive self-starter known for my innate ability to apply my deep understanding of the key business and economic factors integral to identifying opportunities and target markets and providing tactical business solutions vital to growth and profitability.

My aim on upwork are as follows: ✅ 100% Client Satisfaction ✅ 100% Delivery On Time ✅ 100% Client Recommendation I only care for client satisfaction. You will be happy and what you are paying me will be worth it. I’m a reliable and proactive Virtual Assistant with a proven track record of delivering high-quality support to clients. My profile reflects consistent 5-star feedback for professionalism, communication, and timely delivery — with long-term clients who value dependable support. What I can help you with: Email & inbox management Calendar management & scheduling Data entry & online research Customer support (email/chat) Document preparation & formatting Social media & basic content assistance CRM & file organization Ongoing admin support What sets me apart: Consistent high client satisfaction Clear and responsive communication Strong time management skills Quick learner & problem solver Respect for deadlines and confidentiality I treat every project as a long-term partnership and aim to exceed expectations on every task. If you’re looking for a Virtual Assistant who delivers reliable results and professional support, let’s connect.

Professional Summary: I am a dedicated Customer Service and Sales Representative with extensive experience in the moving industry, having worked with reputable companies such as Movalist, Affordable Movers, Lion Movers, Eko Movers, Green Movers, Two Men and a Moving Van, and Move for Less. My background in both customer service and sales equips me with a unique skill set that allows me to understand customer needs and deliver exceptional service effectively. Core Competencies: Customer Service Excellence Sales and Negotiation Issue Resolution and Problem Solving Effective Communication (Phone, Email, Face-to-Face) Relationship Building and Rapport Development Remote Work Proficiency Software Proficiency: Moveboard, Onexfort, Podium, Vonage, Open Phone, RingCentral Professional Experience: Customer Service and Sales Representative Various Moving Companies (Movalist, Affordable Movers, Lion Movers, Eko Movers, Green Movers, Two Men and a Moving Van, Move for Less) Duration: 5 Years Provided top-notch customer service by effectively communicating with clients via phone, email, and in-person. Resolved customer inquiries and issues promptly, ensuring a high level of client satisfaction. Collaborated with sales teams to identify customer needs and offer tailored moving solutions. Assisted clients in scheduling services, providing quotes, and explaining moving processes. Utilized customer service software to track interactions, manage bookings, and facilitate communication. Medical Biller and Coder Perceptive Consultant, Grow Therapy, Jade Wellness Center, New Start, Embry Women’s Health Duration: 10 Years Managed the full revenue cycle for healthcare practices, ensuring accurate billing and coding. Reviewed medical records and submitted claims using CPT and ICD-10 coding. Handled EOB payment posting, refund issues, and monthly check balancing and closing. Conducted insurance eligibility and benefits verification to streamline billing processes. Followed up with insurance companies on denied claims and facilitated resolution. Ensured high accuracy in data entry for patient demographics and charge entries. Key Achievements: Consistently recognized for delivering outstanding customer service and achieving high customer satisfaction ratings. Developed a reputation for building strong client relationships and fostering trust through effective communication. Implemented streamlined processes that enhanced service delivery and improved operational efficiency in both customer service and billing roles. Software Proficiency: Customer Service Software: Moveboard Onexfort Podium Vonage Open Phone RingCentral. Medical Billing Software: Medix Advance MD Claims MD Athena Health (Athena.net) Spsi Tebra.