Hire the best Call Center Managers in Bangladesh

Check out Call Center Managers in Bangladesh with the skills you need for your next job.
  • $10 hourly
    I have been working in Appointment Setting, Cold calling, Closing for more than a decade now. And I have worked with many big corporations in campaigns like Debt Settlement, Mortgage, HVAC, Solar Panel, Real Estate, Credit Repair etc. Through the years of gathering knowledge, I have found many callers don't succeed because they start with a sales pitch instead of finding out their prospects and getting to know them and then slowly weave into the problem that they solve, building an emotional connection and then offer the product. Well working with CRM management: in Zoho CRM, Creatio, HubSpot CRM, Zendesk, Mojo, Reirail, Batch leads, Reireply, Launch Control etc.
    Featured Skill Call Center Management
    Customer Relationship Management
    Email Communication
    BPO Call Center
    Business Services
    Telemarketing
    Appointment Setting
    Cold Calling
    Outbound Sales
    Email Marketing
    Lead Generation
    Scheduling
    Real Estate
    Finance & Accounting
  • $14 hourly
    My 6+ years of experience have honed my skills in crafting strategic marketing initiatives, driving brand awareness, and maximizing ROI. I have also 7+ Years of Experience about eCommerce Products listing and Management specially Wayfair, Amazon, Bed Bath & Beyond and Shopify. I have successfully executed and managed multifaceted campaigns across various platforms, optimizing performance on channels such as social media (Facebook, Instagram) search engines (Google) and eCommerce platforms. With a keen eye for emerging trends in digital marketing and a commitment to staying ahead of the curve, I am dedicated to delivering results that align with business objectives. My Area of Expertise: • Google Ads • Instagram Ads • Facebook Ads • YouTube Video Ads • Retargeting Ads • Ad campaigns and ad account optimization • Amazon PPC • Amazon Products Listing • Wayfair Sponsor Products Marketing • Wayfair Products Listing • Wayfair Store Management • Bed Bath & Beyond products Listing Over the past 6 years, I've worked in several Industry, including: • Tech • Beauty, Fitness, and Health • Retail • Furniture Store • Home Decor Products • Professional services
    Featured Skill Call Center Management
    Accounting
    QuickBooks Online
    Microsoft Excel
    Ecommerce SEO
    Customer Service
    Bookkeeping
    Ecommerce Management Consultation
    Microsoft Office
    Ecommerce Marketing
    Social Media Marketing
    Sales Leads
    Data Entry
    Ecommerce Product Upload
    Digital Marketing
  • $10 hourly
    HI----Thank you for checking out my profile! I am a professional virtual assistant and a data entry specialist, experienced in working with various international clients for 7 years. I am ready to assist you virtually, whether it is for your business, academic, or personal purposes. The list of services I provide are: - Administrative support (correspondence, scheduling) - Marketing-related works (lead research, cold calling, warm calling) - Online research - Report and presentation - Data entry - Academic writing/research assistant - Sourcing and Buying I have excellent administrative and organizational skills. I am a detail-oriented person and a problem solver. I am an expert in using Ms. Excel and Ms. Word and fast in learning new software/programs/tools. Besides, my marketing, communication, and networking skills will surely be an added value in assisting your needs. Working with dedication and efficiency, I always give my best efforts to provide you an excellent service. ****Additional experience: - Adobe Premium pro - Adobe Photoshop - Corel Draw - Corel Photo-Paint - Adobe XD - FCPX I can also help with some Graphic Design and Simple Video editing. ( I Am studying to be a Ui Designer ) -----Tell me more about your business or project. I’ll help you get things done!----
    Featured Skill Call Center Management
    Logo Design
    Graphic Design
    Customer Support
    Email Marketing
    Personal Administration
    Photo Editing
    Data Scraping
    Data Entry
    Microsoft Office
    Microsoft Excel
  • $8 hourly
    🚀 Over a decade of Proven Success in Sales & Marketing I am a results-driven sales professional with extensive experience across the USA, UK, and Australia. Since 2014, I have successfully led international campaigns in business funding, real estate, energy, and technology—helping companies increase revenue, scale operations, and close high-value deals. 📌 My Expertise Includes: ✅ Business Funding & Loans: MCA, SBA, Line of Credit, Equipment Financing, ERC, PPP ✅ Real Estate & Home Improvement: Solar, HVAC, Doors & Windows, Home Security ✅ Energy & Tech Support: Gas & Electricity Switching, IT Support (Canada) I specialize in building high-performance sales teams, closing deals with precision, and using data-driven marketing strategies to maximize ROI. My ability to adapt to diverse cultures and develop unconventional marketing techniques sets me apart in the competitive sales landscape. 📈 Sales Tools & CRM Mastery: 🔹 CRM Platforms: Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Dynamics 🔹 Dialers & Phone Tools: RingCentral, Dialpad, Zoom Phone, Nextiva, Mojo Dialer 🤝 Let’s Work Together I am open to long-term collaborations where I can contribute sustainable growth and impact. If you're looking for a high-performing sales closer, marketing strategist, and team leader, let’s connect. Interviews by invitation only. 📩 Ready to scale your business? Let’s talk!
    Featured Skill Call Center Management
    Sales
    Sales Management
    Customer Service
    LoanSifter
    Customer Support
    BPO Call Center
    Cold Calling
    Telemarketing
    Lead Generation
    Finance & Accounting
    Phone Support
    Business with 10-99 Employees
  • $10 hourly
    My objective is to offer honest, dependable, and timely support to you. By working as a freelancer on Upwork, I have dedicated my skills and passion to clients who value Quality over rock-bottom rates. I have excelled in customer service and related virtual assistant duties.
    Featured Skill Call Center Management
    Dropshipping
    Customer Satisfaction
    Accuracy Verification
    Virtual Assistance
    Multiple Email Account Management
    Data Entry
    Email Support
  • $8 hourly
    With over 5 years of experience in the Merchant Cash Advance (MCA) lead generation industry, we specialize in identifying and attracting potential clients who need quick, flexible funding solutions for their businesses. Our expertise ensures that we connect with business owners who can truly benefit from an MCA.. ✔️Crafting tailored communication to engage prospects and highlight the benefits of MCA LEADS, such as quick approval times and flexible ✔️Screening and qualifying leads to ensure they meet the criteria for MCA funding, improving the efficiency of the sales process. ✔️Building and maintaining relationships with potential clients through follow-ups and personalized support, increasing the likelihood of conversion ✔️I am committed to helping businesses grow by connecting them with the right prospects. Let's work together to take your Mca Leads or Business Loan Leads generation to the next level.
    Featured Skill Call Center Management
    B2B Marketing
    Scheduling
    Sales & Marketing
    Inbound Marketing
    Outbound Sales
    Telemarketing
    Digital Marketing
    Email Marketing
    Customer Service
    Data Entry
    Sales
    BPO Call Center
    Lead Generation
    Cold Calling
  • $11 hourly
    Hello Upwork community this is Riaz. I’m a professional Leads Generator Expert, specially generating US based business funding leads only. Generating Business Loan Leads Based on US Market, by my tallent I am dilliang hundreds of raw business data daily and generating fresh Business Funding Leads, those guys are looking for funding for their business. after qualifying them perfectly then I set appointment on live call on behalf of the Funding Company I received Order from. So I have been doing for long time with my Itegrity & Quality, So I belive I can make you happy with my quality. And I strongly believe that my work efficiency and my integrity and uncompromising work quality will get me to achive my goal soon. As I always wanted to see me as successful entreprenure.
    Featured Skill Call Center Management
    Digital Marketing
    Photo Manipulation
    Social Media Lead Generation
    Photo Retouching
    Telemarketing
    Lead Generation Strategy
    Telemarketing Scriptwriting
    CRM Software
    Lead Generation
    Outbound Call
    Lead Qualification
    Sales & Marketing
    Business Analysis
    Image Editing
  • $6 hourly
    This is Mahir Faisal a Chief Executive Officer with a demonstrated history of working in the outsourcing/offshoring industry over 8years. Providing Virtual Support for Personal and Business Needs. Developed and implemented staffing strategies and programs that improved operational outcomes. Specializes in client experience, business process re-engineering, business requirements development, contact center optimization, customer relationship Management, staff training and motivation, and organizational analysis. Has led multiple teams in the successful development and implementation of new business models in BPO industries.
    Featured Skill Call Center Management
    English
    Phone Communication
    Phone Support
    B2C Marketing
    Lead Generation
    B2B Lead Generation
    Appointment Setting
    Virtual Assistance
    Email Communication
    Cold Calling
    Customer Relationship Management
    System Monitoring
    Customer Service
    Client Management
  • $5 hourly
    𝐇𝐢, 𝐰𝐞𝐥𝐜𝐨𝐦𝐞! 𝐈 𝐚𝐦 𝐠𝐫𝐚𝐭𝐞𝐟𝐮𝐥 𝐭𝐡𝐚𝐭 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐠𝐢𝐯𝐢𝐧𝐠 𝐦𝐞 𝐲𝐨𝐮𝐫 𝐭𝐢𝐦𝐞. 𝐈 𝐚𝐦 𝐚 𝐬𝐤𝐢𝐥𝐥𝐞𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐰𝐢𝐭𝐡 𝐞𝐱𝐭𝐞𝐧𝐬𝐢𝐯𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧 𝐛𝐨𝐭𝐡 𝐁2𝐁 𝐚𝐧𝐝 𝐁2𝐂 𝐜𝐨𝐥𝐝 𝐜𝐚𝐥𝐥𝐬, 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧, 𝐯𝐢𝐫𝐭𝐮𝐚𝐥 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞,𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐚𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧, 𝐛𝐨𝐨𝐤𝐤𝐞𝐞𝐩𝐢𝐧𝐠 and 𝐛𝐚𝐜𝐤-𝐨𝐟𝐟𝐢𝐜𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬. **My Experience Includes:** - ** Teya – Card payments solutions for small businesses - ** Tide bank account (new customer acquisition) - ** Zempler bank bank account (new customer acquisition) - ** Sparta Telecom Ltd. - **British Online Telecom - **Love Energy Solutions (No 1 Energy Broker in the UK) - **Daisy Telecommunications** - **UK Solid Energy Ltd.** - **Worldpay Card Machine From FIS** - **Dojo Card Processing** - **Payment Save Solutions** - **MH Energy Solutions** - **Retail Merchant Services (RMS)** - ** TALKTALK/BT/VOIP SALE with fiber. - ** Air ticketing company - ** and various small businesses, I help them set up and build their businesses. 𝑰𝒇 𝒚𝒐𝒖 𝒘𝒂𝒏𝒕 𝒕𝒐 𝒈𝒓𝒐𝒘 𝒚𝒐𝒖𝒓 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝑰 𝒘𝒊𝒍𝒍 𝒉𝒆𝒍𝒑 𝒚𝒐𝒖. I strive to deliver all my work and projects on time and with accuracy. I am accessible round the clock to ensure timely communication and support. Thank you for considering my application. Best Regards, Mosarrof H.
    Featured Skill Call Center Management
    Microsoft Word
    B2B Lead Generation
    Accounting
    B2B Marketing
    Journal Entries
    BPO Call Center
    ERP Software
    Tally.ERP
    Administrate
    Xero
    Microsoft Excel
    Balance Sheet
    Intuit QuickBooks
    Data Entry
  • $15 hourly
    I'm a Customer Service professional with many other skills which may help a business in various ways. My services should be perfect for businesses like different service providers such as telecommunication, ISP, as well as companies involved in sales with after sales client support. Here are the top 10 values I can add to any business: 1. Excellent Customer Service, order processing & client support 2. Professional Call Handling (inbound & Outbound from clients and sales queries as well as vendor & supplier) 3. Excellent problem solving ability with critical thinking skills 4. Dynamic Organization & administrative skills (team management, client management & data mining etc.) 5. Assisting the management stuff with researches as well as maintaining calenders and schedules 6. Able to work under pressure and can handle big workload 7. Can work under less supervision to even no supervision 8. Decision making skills during critical situation including damage control 9. Up-sale skills 10. Able to help sales & marketing using personal and professional network by running commission bases or any other types campaigns (if necessary) I also have a great professional team working with me. Please feel free to checkout my LinkedIn account for further info ..../in/su-ahmed Looking for highly productive, technical support or support related job on expert level and 24/7 campaigns.
    Featured Skill Call Center Management
    Windows XP
    Microsoft Word
    Web Design
    Customer Service
    Computer Maintenance
    Microsoft Small Business Server Administration
    Administrative Support
    Virus Removal
    Computer Network
    Hardware Troubleshooting
    Adobe Photoshop
    Customer Support
    Email Support
    Phone Support
  • $20 hourly
    To work as an efficient and hard working contractor.
    Featured Skill Call Center Management
    Database Management
    Microsoft Excel
    Inventory Management
    Account Management
    Financial Management
    Software Testing
    Sales Management
    Purchasing Management
    Retail Sales Management
    Data Entry
    Accounts Receivable Management
    Human Resource Management
  • $5 hourly
    Hello! I'm MD. Raisl Islam Galib, a reliable and detail-oriented Data Entry Specialist from Bangladesh with over 3 years of hands-on experience. I currently work in a BPO company as a Technical Supervisor, and I bring a strong background in Excel, Google Sheets, and data processing. ✅ Typing speed: 40 WPM ✅ 10+ years experience with Excel & Google Sheets ✅ Certified in Excel (Coursera) ✅ Fast, accurate, and always on time ✅ BSc in Electronics & Communication Engineering Whether it’s data entry, data cleaning, spreadsheet management, or form filling, I’ll handle your task with 100% accuracy and professionalism. Let’s work together and make your project a success!
    Featured Skill Call Center Management
    Call Center Software
    BPO Call Center
    Customer Service Analytics
    Spreadsheet Software
    Web Browser
    Virtual Assistance
    Typing
    Data Processing
    Data Entry
    Google Sheets
    Google Forms
    Google Docs
    Microsoft Office
    Microsoft Excel
  • $6 hourly
    As a dedicated virtual assistant, I bring 6 of experience providing comprehensive administrative support to individuals and businesses. Proficient in Digital marketing, Customer support, Web development & Lead generation. I have deep understanding of current performance marketing tools, strategies and trends .  I have successfully assisted clients in streamlining their operations and optimizing productivity. I am enthusiastic about leveraging my skills and experience to provide exceptional virtual assistance to new clients. With a commitment to professionalism, efficiency, and client satisfaction, I am dedicated to contributing to the success of your team or business.
    Featured Skill Call Center Management
    Search Engine Optimization
    Digital Marketing
    Customer Support
    Management Development
    Online Chat Support
    Brand Management
    Outbound Sales
    B2B Marketing
    Cold Calling
    Lead Generation
    Data Entry
  • $12 hourly
    CAREER OBJECTIVE: To develop managerial skills through working in a challenging working environment and to get a respectable and responsible in the related field. I also have a strong aspiration to build up a competitive and performance oriented career at any reputed organization. I determine to present my integrity, efficiency, sincerity to the best of my ability for the interest of yours and my career development.
    Featured Skill Call Center Management
    Business Presentation
    Microsoft Excel
    Event Management
    Event Planning
    Business
    BPO Call Center
    Sales
    Outbound Sales
  • $5 hourly
    PROFILE B.Sc in Computer Science and Engineering. Rajshahi is my home town. I am looking for new work.
    Featured Skill Call Center Management
    Django
    Python
    SQL
    React
    JavaScript
    Figma
    CSS
    HTML
    AI Development
    IT Support
    Data Entry
    Presentation Design
    Microsoft Office
  • $20 hourly
    As a voice artist, I specialize in providing a range of styles and tones to suit your specific needs. Whether you require a smooth and professional voice for corporate narration, a dynamic and energetic voice for commercials, or a warm and engaging voice for audiobooks, I have the versatility to adapt to any project. My commitment to excellence extends beyond just the sound of my voice. I understand the importance of clear and effective communication, and I pride myself on my professionalism, promptness, and attention to detail. I am dedicated to understanding your project requirements thoroughly, and I always strive to deliver your desired tone and message with precision. With a fully equipped home studio, I can provide quick turnaround times without compromising on audio quality. My setup includes professional-grade microphones, industry-standard recording software, and soundproofing to ensure pristine audio recordings. I am also proficient in editing and post-production techniques, allowing me to deliver polished and broadcast-ready files. Working with me, you can expect a collaborative and flexible approach. I value client feedback and I am committed to making revisions until you are completely satisfied with the final product. Your satisfaction is my top priority, and I will go the extra mile to ensure that your vision is brought to life through my voice.
    Featured Skill Call Center Management
    Customer Service
    Storytelling
    Voice Recording
    Male Voice
    News Media
    On-Camera Presenting
    Voice-Over
  • $10 hourly
    "Hello, I'm Tanvir, a skilled Social Media Marketer with a passion for Digital Marketing. I have 10+ years of experience in Social Media Marketing and management, delivering high-quality workflow to clients around the globe. Throughout my career, I have honed my expertise in Digital Marketing, enabling me to reach high engagemnt. I am committed to providing exceptional results, meeting deadlines, and exceeding client expectations. My skill set includes graphic design, writing, developing and creating content, and I am constantly staying updated with the latest industry trends and technologies to deliver cutting-edge solutions. I thrive in collaborative environments and believe in effective communication to ensure a smooth workflow and successful project outcomes. I am dedicated to understanding my client's needs, tailoring my approach to their requirements, and providing innovative solutions that drive tangible results. Feel free to browse through my portfolio to see examples of my work and the positive feedback I have received from satisfied clients. I'm excited to collaborate with you and contribute to your success. Get in touch today, and let's discuss how we can achieve great things together!"
    Featured Skill Call Center Management
    Video Advertising
    Graphic Design
    English Tutoring
    Customer Engagement
    Customer Development
    Guitar Performance
    Voice Acting
    Virtual Assistance
    Management Skills
    Website Content
    Social Media Management
    Public Relations
    Content Writing
    Social Media Content
  • $15 hourly
    Experienced Business Development Manager | Senior Sales, Customer Service and Marketing Professional I'm an accomplished Business Development Manager and Senior Sales and Marketing Professional with a strong record of driving revenue growth and leading successful sales teams. Currently contribute expertise at Talent Centric Ltd., a renowned HR consulting firm in Bangladesh, where I spearhead sales strategies, lead teams, and establish business partnerships. Highlights: Lead sales team, initiate and nurture new opportunities. Proficient in budgeting, achieving targets, and onboarding clients. Utilize Saas Platforms, Omnichannel Marketing, HRIS software, CRM tools, and generate reports for analysis. Roles like Senior Manager at PMaspire Singapore Pte Ltd., Manager of Global Sales and Marketing at Aaroza Infotech LTD, Global Marketing Manager at Getco Business Solutions Limited and more have showcased my skills in generating leads and implementing marketing strategies. Let's connect to discuss how I can contribute to your growth.
    Featured Skill Call Center Management
    Script
    Telemarketing
    Document Review
    Content Analysis
    Email Communication
    Outbound Call
    Cold Calling
    Sales
    Marketing
    Outbound Sales
    Server
    Business Development
    Customer Service
    Marketing Strategy
  • $10 hourly
    Sumaiya Akter is a committed Upwork with a focus on providing exceptional customer service. Having worked as a competent call center agent and customer service executive for a while, I have a lot of expertise in providing top-notch support. I am skilled in problem solving, client-focused communication, and call center operations. I'm determined to improve your customer service by putting an emphasis on client satisfaction and effective problem-solving. I provide customized solutions as a freelance specialist to improve your company's customer service tactics. Permit me to add elite call center support and representation to your success.
    Featured Skill Call Center Management
    Data Entry
    Telemarketing
    Telecommunications
    Customer Care
    CallTools Call Center Software
    Call Center Software
    BPO Call Center
  • $6 hourly
    PROFESSIONAL SUMMARY I'm a digital marketing beginner, also I'm Hard-working professionals with experience in consultative sales, customer loyalty, and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your team achieve its goals. And also a highly motivated and experienced call center professional with experience providing exceptional service and technical support. Skilled in resolving issues and complaints quickly and efficiently, while providing a positive customer experience. Possesses strong organizational and problem-solving skills, and is able to multi-task and handle a high volume of calls.
    Featured Skill Call Center Management
    Direct Sales
    Writing
    Critical Thinking Skills
    Problem Resolution
    Phone Communication
    Microsoft Office
    Customer Service
  • $5 hourly
    I am a results-driven call center agent with a passion for delivering exceptional customer service. With 6 years of experience in handling customer inquiries and resolving issues, I am committed to creating positive interactions and ensuring customer satisfaction. My approach combines empathy, efficiency, and professionalism, making me an asset to any team. #Top Skills: #Customer Service: Proficient in handling inbound and outbound calls, live chats, and email support. #Problem Resolution: Skilled in identifying and resolving customer concerns effectively and promptly. #Communication: Excellent verbal and written communication abilities to connect with customers of diverse backgrounds. #CRM Tools: Hands-on experience with CRM software like Zendesk, Salesforce, HubSpot and Intercom. #Time Management: Strong multitasking skills to handle high call volumes and meet deadlines. #Experience Highlights: Successfully managed customer interactions to increase satisfaction and retention. Exceeded performance targets by maintaining high-quality service levels. Assisted in training new team members on best practices and customer interaction protocols. #Interests: I am passionate about continuous learning, improving customer support strategies, and leveraging technology to enhance service delivery. My ultimate goal is to ensure that every customer interaction leaves a positive, lasting impression. Let’s work together to deliver outstanding support and build meaningful customer relationships!
    Featured Skill Call Center Management
    BPO Call Center
    Chat & Messaging Software
    Phone Communication
    Customer Service
  • $6 hourly
    Career Objective: Pursuing opportunities which will allow me to sustain. I do trial and error so that I can maximize the process to minimize hazards. I am independent and my involvement in different sectors in past years let me breathe and be distinct. My Strengths: As an energetic and hardworking young woman, I would be able to work under pressure and strain. Having capability of inter personal communication and self-decision making, I am able to successfully meet the challenge of your institution. Self-Assessment: * Enthusiastic, Self-motivated and achievement oriented. * Ability to manage people and work on group. * Communicative and Friendly. * Determinant and sincere to work. * Like to take challenge and responsibility and ability to work in stress. * Good personality and communication skill.
    Featured Skill Call Center Management
    Event Management
    Team Management
    Facilities Management
    Lead Generation
    Inventory Management
    Fashion Consultation
    Adobe Creative Cloud
    Company Research
    General Transcription
    Virtual Assistance
    Academic Research
    Market Research
    Facebook Marketplace
    Data Entry
  • $20 hourly
    I have over five years of experience in customer service with DHL Express, a leading multinational company. During this time, I developed strong skills in managing customer interactions over the phone, addressing inquiries, and promoting products and services. My role required me to operate 12+ software systems simultaneously, ensuring seamless service delivery. I am well-versed in incentive structures and key customer service KPIs, consistently meeting performance targets. My passion for providing excellent service, combined with a deep understanding of customer needs, has shaped me into a dedicated and results-driven professional. Hard & Soft Skill * Persistent and skilled at Negotiating. * Ability to think through and solve problems methodically * Strong consultative selling skills * Time management * Leadership and teamwork * MS word, Excel, PowerPoint * Photoshop, video editing and commonly used Software's * First learner * Can work under Pressure About Me Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
    Featured Skill Call Center Management
    Car
    Marketing
    Freight Forwarding
    Logistics Management
    Carrier Logistics FACTS
    Community Management
    Technical Support
    Phone Communication
    Customer Service
  • $10 hourly
    I am support to expert online call centre and i will try my best performance.I am continue to this job and convening our clint.
    Featured Skill Call Center Management
    General Transcription
    Data Entry
  • $8 hourly
    Syed Ziaul Hoque(Fahim) | Customer Support & Digital Service Specialist I am a motivated and responsible professional with strong skills in customer service, communication, and problem-solving. I always strive to understand people's needs and provide quick, sincere solutions. What I Do Best: Professional and friendly communication with customers Fast issue resolution and effective decision-making Order processing, call and message support Working with digital marketing and social media content Coordinating with teams to ensure customer satisfaction I’m always eager to learn new things and improve myself. I believe sincerity and patience are the core qualities of a great service provider.
    Featured Skill Call Center Management
    Resolves Conflict
    Order Processing
    Microsoft Excel
    Client Management
    Email Support
    Live Chat Software
    Phone Communication
    Customer Service
  • $6 hourly
    I have more than 5 years of experience dealing with international clients via phone, email, tickets, and live chat. As an operations manager, I can concurrently train and lead multi-disciplinary teams. I do everything from customer service to training customer support personnel. I also work as an admin assistant, virtual assistant, e-commerce store manager, social media manager, data entry, and much more. Additionally, I was in charge of the Media Buyers, Graphics, SEO, and Website departments and ensured that they were operating optimally. I take pride in being professional, and I always make certain that consumers are satisfied after speaking with me. Skills and Proficiencies: Cold Calling and Appointment Setting Warm Calling and Appointment Setting High ticket Closing Customer Service Go High Level management Slack, Skype, Whatsapp for Comms Monday, Clickup, Basecamp, etc Figma- Very light but can utilize it for selling to high ticket prospects Experienced with Vicidial, Wedial, GHL etc Script writing for setters with qualifiers Recruiting, training and managing setters for optimum output Demo calls with prospects and clients
    Featured Skill Call Center Management
    Digital Project Management
    Ecommerce Order Fulfillment
    Order Processing
    Order Management
    Customer Service
    Virtual Assistance
    Marketing Operations & Workflow
    Administrative Support
    WordPress Development
    Project Management
    Phone Communication
    Email Communication
    Social Media Marketing Strategy
  • $3 hourly
    I am a seasoned Customer Support Specialist with a strong background in inbound and outbound telemarketing, live chat, and email support. Based in the US, I excel in delivering exceptional customer service and ensuring client satisfaction. Skills: ✅ Expertise in lead generation, cold calling, and warm call qualification. ✅ Proficient in ecommerce support and fulfillment processes. ✅ Skilled in utilizing Cloud calling platforms, Gorgias, HubSpot, Hubstaff, Zendesk, and other relevant software for efficient customer management. Experience: ✅ Successfully managed high-volume inbound calls, resolving customer queries and issues promptly. ✅ Implemented effective outbound telemarketing campaigns, achieving high conversion rates. ✅ Streamlined email support processes, enhancing response times and customer satisfaction. I am dedicated to delivering results-driven solutions and providing top-notch support to enhance your business's customer service operations.
    Featured Skill Call Center Management
    BPO Call Center
    Live Chat Software
    Online Chat Support
    LiveAgent
    Appointment Setting
    Appointment Scheduling
    Lead Capture Page
    Lead Management
    Lead Generation
    Telemarketing
    Telesales
    Cold Call
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