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M365 | Workflow Automation Specialist | Power Platform & Data Automation | 20+ Years of Engineering Excellence I am a highly results-driven Microsoft 365 and Power Platform Consultant with 20+ years of engineering and digital transformation experience supporting organizations across the United States, Canada, and the UK. I specialize in developing end-to-end workflow automation solutions using Microsoft Power Apps, Power Automate, Power BI, SharePoint Online, and Microsoft Teams, enabling businesses to modernize operations, eliminate manual processes, and achieve scalable digital transformation. Current Professional Engagements U.S. Based Healthcare Organization I lead the design, development, implementation, and support of a fully centralized Microsoft Power Platform ecosystem, including: ☑ PowerApps-based workflow management ☑ Automated Microsoft Form processing ☑ SharePoint site architecture & folder provisioning ☑ Milestone and compliance tracking ☑ PDF-based documentation and certificate generation ☑ Power Automate email triggers and notifications ☑ Access and license management ☑ End-to-end document lifecycle digitization ☑ 3rd Party API integration to connect product availability and real-time inventory visibility. I recently integrated Power BI dashboards inside Power Apps to deliver real-time insights into patient activity, treatment volume, and operational performance for leadership decision support. Additionally, I am supporting the development of a web-based marketplace with 3rd-party warehouse integration via API to optimize product availability and real-time inventory visibility. U.S. Based Chemical Manufacturing Organization ☑ Designing Power Automate workflows to streamline internal procedures ☑ Integrating operational data across multiple tenant environments ☑ Process digitalization and document automation UK Based Bidding & Tendering Company ☑ Development of automated bid workflows ☑ Creation of Microsoft Copilot-powered AI assistants ☑ Website development and integration to Microsoft 365 automation ☑ Data processing and reporting improvements US Based Construction & Engineering Company ☑ Vendor database management ☑ License validity tracking ☑ Document model and SOP updates ☑ Data validation and compliance reporting ☑ Automation implementation to standardize operational processes Core Expertise ☑ Microsoft 365 Architecture & Administration ☑ Power Platform (Power Apps | Power Automate | Power BI) ☑ SharePoint Online & Teams Collaboration ☑ Digital Workflow Automation ☑ Regulatory & Compliance Documentation ☑ Data-Driven Decision Support What I Deliver ☑ Intelligent automation that reduces manual work ☑ Centralized digital ecosystems ☑ Faster approvals & communication workflows ☑ Paperless documentation ☑ Real-time reporting & dashboards ☑ Enterprise-grade productivity improvement Additional Professional Services ☑ Virtual Assistance & PMO support ☑ App & Software QA testing ☑ CVAT Image Annotation (AI/ML) ☑ WordPress & Shopify development ☑ Digital content production ☑Social media & branding ☑ Presentation design ☑ File conversions & document formatting Industries Served 🟦 Healthcare 🟦 Construction 🟦 Engineering 🟦 Bidding & Tendering 🟦 Chemical Manufacturing 🟦 Small Business & Startups 🟦 Professional Services My Microsoft Technology Stack ☑ PowerApps (Canvas & Model-Driven) ☑ Power Automate Cloud Flows ☑ Power BI Reports & Embedded Analytics ☑ SharePoint Online Architecture ☑ Microsoft Teams Collaboration ☑ Microsoft Forms / Approvals ☑ PDF & Document Automation ☑ Data Connectors & API Integration ☑ Power Platform Admin Center Let’s Work Together Whether you need a full Microsoft 365 process automation, a custom PowerApp solution, Power BI dashboards, or ongoing operational support: I bring enterprise-grade experience and long-term commitment to every client. 📌 I look forward to helping you digitize, automate, and elevate your business processes through smart Microsoft technologies. #Microsoft365 #PowerAutomate #PowerApps #PowerBI #SharePointOnline #MicrosoftPowerPlatform #Office365 #MicrosoftTeams #M365Consultant #BusinessProcessAutomation #DigitalTransformation #CloudProductivity #PowerPlatformConsultant #ProcessAutomation #SharePointDeveloper #PowerAppsDeveloper #PowerAutomateSpecialist #MicrosoftSolutions #DataAutomation #MSPowerBI #MicrosoftConsultant #ComplianceAutomation #WorkflowAutomation #PowerPlatformExpert #ModernWorkplace #MicrosoftAdmin #LowCode #NoCode

I’m a dedicated Lead Generation specialist with proven experience in finding accurate, high-quality leads for businesses worldwide. Skilled in market research, data mining, and contact sourcing, I help clients connect with the right decision-makers faster. My goal is to deliver reliable data that drives growth and saves your time. 📌 Expertise in 🔍 Lead Research 📧 Cold Email 📄 Data Entry 🌐 Web Research 📑 PDF/Image to Word or Excel Conversion 📊 Google Sheets / Excel Spreadsheet 🛎 Virtual Assistance 🏠 Property Owner Contact Information 📇 Venture Capital 🔍 Angel List 🌀 Crunchbase 📌 Knowledgeable in 🔹 LinkedIn Sales Navigator 📧 Email Hunter 📇 Rapportive 🌀 Data.com 🗂 Hoover 📄 Google Docs 🖋 MailTester 🌐 Search Engines (Mozilla Firefox, Google Chrome, etc.) 📧 Apollo.io 📩 Mailchimp 🏙 Reonomy.com 🗃 Resimpli.com 📋 Airtable 🏡 Airbnb 🗃 Causeiq.com 📄 Non-Profit Organization Research 📌 Skills & Strengths 💬 Proficient in English 💻 Computer Literate 🌸 Basic Knowledge in Adobe Photoshop 🤖 Artificial Intelligence (AI) 💬 ChatGPT 📌 Work Ethic & Values ⏳ Committed to Timeliness 💬 Quick & Clear Communication 🤝 Honesty ✅ 100% Client Satisfaction 🎯 Accuracy

I am a highly experienced Admin Support and Lead Generation Specialist with over 15 years on Upwork and a proven track record of delivering top-rated services to clients worldwide. My expertise lies in helping businesses grow by providing accurate data, high-quality research, and reliable support tailored to their unique needs. 💡 Core Expertise Includes: 🔍 Lead Generation & Prospecting (B2B & B2C) ✉️ Cold Email Outreach & Verified Email Sourcing 👔 LinkedIn Research (using Sales Navigator & advanced tools) 🏠 Real Estate Lead Generation 📧 Business Email List Building (targeted & customized lists) 🌐 Web & Market Research 📊 Data Entry & Database Management 📑 MS Excel & Google Sheets Expertise ⚙️ CRM Tools (Zoho, Dropbox, Google Workspace, etc.) 📌 Skills & Strengths 🔍 Lead Research 📧 Cold Email 📄 Data Entry 🌐 Web Research 📑 PDF/Image to Word or Excel Conversion 📊 Google Sheets / Excel Spreadsheet 🛎 Virtual Assistance 🏠 Property Owner Contact Information 🔹School, College, and University information 🔍 Event Management information Finding 📄 Healthcare and Clinic information 🌐 Dentists 🖋 Amazon listing 🌐 NGO Project ⚖️ Lawyer 📊 Crunchbase 💰 Venture Capital 👼 AngelList 🏠 Real Estate Data 📌 Knowledgeable in 🔹 LinkedIn Sales Navigator 📧 Email Hunter 📇 Rapportive 🌀 Data.com 🗂 Hoover 📄 Google Docs 🖋 MailTester 🌐 Search Engines (Mozilla Firefox, Google Chrome, etc.) 📧 Apollo.io 📩 Mailchimp 🏙 Reonomy.com 🗃 Resimpli.com 📋 Airtable 🏡 Airbnb 🗃 Causeiq.com 📄 Non-Profit Organization Research 💬 Proficient in English 💻 Computer Literate 🌸 Basic Knowledge in Adobe Photoshop 🤖 Artificial Intelligence (AI) 💬 ChatGPT 📌 Work Ethic & Values ⏳ Committed to Timeliness 💬 Quick & Clear Communication 🤝 Honesty ✅ 100% Client Satisfaction 🎯 Accuracy

✨ Your dream website, designed to impress and convert visitors. Hi there! I create stunning, responsive Wordpress Websites that help businesses grow online. Whether it’s a brand new site or a redesign, I bring your vision to life with pixel-perfect design and SEO-friendly structure. 🌟My Work on Behance: behance.net/torikultarif 🌟Visit My Portfolio: mrtorikul.com ========================= ✨Skill Set (Web & WordPress) ========================= ➜ Build Website best on your requirement ➜ Full responsive across all devices ➜ Theme/Plugin Customization ➜ Bug Fixing or wordpress fix ➜ Pop Up / Opt-in form ➜ Revamp or redesign any wordpress website with elementor pro ➜ Design Wordpress website from scratch ➜ Wordpress Website speed increase & SEO ➜ Add/Remove WordPress features ➜ Migration/Transfer your site to a new host ➜ Figma to wordpress ➜ XD to wordpress ➜ PSD to wordpress ➜ Pixel perfect conversion ➜ Google analytics integration after web site design =========================== 🛍️ Skill Set (eCommerce Website) =========================== ➜ Install & Setup Wordpress, Shopify eCommerce theme, Woocommerce plugin ➜ Theme customization like Martfury,Ocean wp, woodmart, more ➜ Shipping method & Payment Gateway ➜ Dynamic Pricing ➜ Multi step checkout, order tracking & invoice ➜ Woo wallet connect ➜ Dropshipping and multi vendor functionality ➜ Popup form Integration ➜ Google analytics integration ➜ Security and backup ➜ Responsive online store ➜ Adding Products and Categories ➜ Coupon and Wishlist System ➜ Login / Registration Page ================== 💡 Why Work With Me: ================== ☛ I always respect and honor timelines for my projects. Never take a lots of project at a time. This account is my lifetime asset so QUALITY FIRST ! ☛ My job isn’t done until you’re completely satisfied. 📩 Let's schedule a quick Call/Message to discuss your project in more detail—I'm confident we can achieve great result together. Kind Regards MD. Torikul Islam

✅ ENGLISH: IELTS 7.0 ✅ 9+ years experience ✅ Expert in IT Helpdesk, MSP, M365, Outlook, Windows, Printer & Network Support ✅ Fast & Friendly Tech Support for PCs, VPN, VoIP, AD, and more! LET ME BE YOUR TECH DOCTOR !! 🔧 I specialise in diagnosing and resolving IT issues quickly, from email problems to system crashes, software installations, remote access, and everything in between. 💼 What I Can Help You With: ✅Microsoft 365 Admin Center, Outlook, OneDrive, Teams, Exchange Online ✅Windows 10/11, macOS troubleshooting & setup ✅Azure AD, Active Directory, user & group management ✅Device compliance setup via Intune (Endpoint Manager) ✅Remote desktop & VPN setup (TeamViewer, AnyDesk, RDP) ✅Ticketing tools: Freshdesk, Zendesk, Jira, ServiceNow, N-Able ✅Printer & network troubleshooting ✅Basic scripting & automation with PowerShell ✅ CCTV Setup and Troubleshoot 🌟 Why Clients Choose Me: 🔒 Security-aware & detail-oriented 🕒 Fast turnaround & responsive communication 🌍 Experience working with international teams across time zones 🎧 Fluent in English – friendly & professional support 🧠 Bonus: I'm also highly skilled in Monday.com CRM and other productivity tools. 💬 Whether you're a startup needing IT help or an enterprise seeking remote support coverage — I'm here to keep your systems running smoothly. 📅 Available for long-term contracts or hourly projects Let’s connect and solve your IT issues efficiently!

I am an End-to-End AI/ML Engineer & MLOps Expert with a Top-Rated status and 100% Job Success Score, uniquely complemented by extensive experience as a Technical Content Strategist and Writer. My background allows me to not only design, develop, and deploy cutting-edge AI solutions but also to translate highly complex technical concepts into clear, engaging, and actionable documentation for both developers and end-users. As an AI/ML Engineer, I specialize in Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG), crafting intelligent, NLP-powered AI agents and applications. My expertise extends to the entire MLOps lifecycle, ensuring scalable, production-ready systems from concept to continuous deployment and monitoring on platforms like AWS. I excel at engineering complex, multi-modal systems for production environments, leveraging my expertise in both RAG and Computer Vision: - RAG & Speed: Designed a high-speed RAG pipeline using Groq that delivers conversational AI responses with an average time-to-first-token of under 150ms (AI Customer Feedback Platform). - Computer Vision & Full-Stack Deployment: Built RescueVision, an end-to-end multi-modal platform that fuses a custom, production-grade YOLOv8n (85.3% Precision) Computer Vision model with a FEMA-grounded RAG Mission Assistant on a React/Flask microservices architecture. - Cost-Conscious MLOps: Engineered a zero-cost prediction infrastructure on the AWS Always Free Tier (Lambda, API Gateway, S3) for a full-stack ML application, demonstrating cost-conscious, scalable cloud architecture. My engineering foundation, including a BSc in Electrical and Electronics Engineering degree and hands-on experience deploying projects on cloud platforms, provides a unique advantage in Technical Writing. Unlike many technical writers, I've personally engineered and deployed systems involving LLMs, RAG pipelines, MLOps, Cloud (AWS), and APIs, enabling me to deeply understand underlying architectures and pain points from a developer's perspective. I craft crystal-clear API Documentation, Developer Portals, MLOps Playbooks, System Architecture Docs, User Guides, and Knowledge Base articles. I leverage a robust tech stack including Python, PyTorch, TensorFlow, LangChain, Ollama, Docker, and MLflow for engineering, and Docusaurus, Confluence, and Postman for documentation. My commitment to quality, efficiency, and on-deadline delivery, combined with fluent English (Duolingo English Test: 135/160), makes me an ideal partner for secure, high-performance AI development and precise technical communication. What types of content do I produce? - AI/ML/Cloud Documentation: API Documentation, Developer Portals, MLOps Playbooks, System Architecture Docs - User Guides & Tutorials - Knowledge Base Articles & How-to Guides - Technical Blog Posts & Articles What tools do I use? - AI/ML/MLOps: Python, PyTorch, TensorFlow, LangChain, Ollama, MLflow, Docker, Git, GitHub Actions, AWS (Lambda, ECS Fargate, S3, CodeBuild), Render - Technical Writing/Content: Docusaurus, Confluence, Postman, Markdown, Google Docs, Surfer SEO, Yoast SEO, WordPress (for publishing) Who do I work for? - Software & SaaS Companies - Artificial Intelligence (AI), Machine Learning (ML), & Deep Learning (DL) Platforms - Startups & Innovation Labs - Cloud-Native Solution Providers - Web Hosting & E-commerce Tech Companies What are the topics that I work on? - Large Language Models (LLMs) & RAG Systems - MLOps & CI/CD Pipelines - Natural Language Processing (NLP) & Generative AI - Computer Vision - Data Science & Data Engineering - Cloud Computing (AWS) & Serverless Architectures - APIs & Microservices - Software Development Methodologies - System Architecture & Infrastructure What are my top skills? - End-to-End AI/ML Engineering - Large Language Models (LLMs) - MLOps & CI/CD - Technical Writing - Python - Natural Language Processing (NLP) - Computer Vision - Docker - AWS