Hire the best Zendesk Specialists in Pakistan

Check out Zendesk Specialists in Pakistan with the skills you need for your next job.
Clients rate Zendesk specialists
Rating is 4.7 out of 5.
4.7/5
based on 252 client reviews
  • $50 hourly
    Visualize Your Next Project… 🕵 What will it mean to you: ⚡︎ To have it done by a reliable expert? ⚡︎ To have it completed on time and budget? ⚡︎ To have it perform better than you expected? That’s what you get when you work with me. 𝐑𝐞𝐚𝐜𝐡 𝐨𝐮𝐭 𝐧𝐨𝐰! 🎓 𝐂𝐄𝐑𝐓𝐈𝐅𝐈𝐂𝐀𝐓𝐈𝐎𝐍𝐒 ✔️ Email & SMS Deliverability Certification - Klaviyo Academy ✔️ Marketing Software - HubSpot Academy ✔️ Contextual Marketing - HubSpot Academy ✔️ Sales Software - HubSpot Academy ✔️ Frictionless Sales - HubSpot Academy 🟧 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 ✔️ 14 years (19300+ hours) of proven experience on Upwork. ✔️ Completed 440+ jobs & projects on Upwork. ✔️ 24 years of total professional experience working for companies all across the globe. ⭐ Zendesk ⭐ Freshworks/Freshdesk/Freshservice/Freshsales ⭐ Intercom ⭐ HubSpot ⭐ Klaviyo ⭐ ActiveCampaign ⭐ Any other CRM since they operate almost the same I will revamp any CRM and Customer Support system, specifically tailored for your business needs. I translate your strategic vision into tangible results through technology implementation. 𝐓𝐄𝐒𝐓𝐈𝐌𝐎𝐍𝐈𝐀𝐋𝐒 My dedication to client satisfaction has earned me over 300 five ⭐ reviews on Upwork, contributing to my Top Rated status. Here are a couple of them: 👍 [You should hire Muhammad] I know it can feel like trying to find a needle in a haystack on Upwork, but I can tell you Muhammad is one of those rare needles. He is fantastic. He knows Zendesk like the back of his hand. He pays close attention to detail and moves very fast. He does extra things that will make your life easier and if you need something changed or customized he makes it happen quickly. He made our life easy and had us up and running with Zendesk very quickly. Thank you so much Muhammad! -Nick 👍 Muhammad has been a strength to our project to optimize use of Zendesk. He has really helped to elevate the system so that the customer is communicated properly and effectively. He helped us set up several Zapier and Wufoo forms to help assist our returns processing. He is an asset to any project that looks to make the most out of Zendesk tools. I hope him the best on his future endeavors. We would surely bring him back to work on our projects in the future. 👍 Muhammad did an outstanding job helping me get started with FreshDesk. I knew very little about the platform myself, so not only did he perform the necessary setup, he also served as a consultant/trainer to help me understand the platform. Any time I had a question, he was available to help me figure out how things worked. Now things are running smoothly without his assistance so I have ended the contract, but I would not hesitate to hire him again if needed. 🎯 𝐌𝐘 𝐌𝐈𝐒𝐒𝐈𝐎𝐍... 𝐀𝐍𝐃 𝐏𝐑𝐎𝐌𝐈𝐒𝐄 Be your silent efficiency partner. I empower businesses by maximizing ROI through streamlined CRM/Helpdesk systems. My methods deliver: ✔️ 𝑹𝒆𝒅𝒖𝒄𝒆𝒅 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒂𝒍 𝒄𝒐𝒔𝒕: Save on manual tasks and unnecessary overhead. ✔️ 𝑬𝒏𝒉𝒂𝒏𝒄𝒆𝒅 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚: Free your team from repetitive work to focus on high-impact tasks. ✔️ 𝑰𝒎𝒑𝒓𝒐𝒗𝒆𝒅 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒂𝒕𝒊𝒔𝒇𝒂𝒄𝒕𝒊𝒐𝒏: Faster response times and smoother workflows mean happier clients. ✔️ 𝑫𝒂𝒕𝒂-𝒅𝒓𝒊𝒗𝒆𝒏 𝒐𝒑𝒕𝒊𝒎𝒊𝒛𝒂𝒕𝒊𝒐𝒏: Guaranteed measurable results, not just promises. ✔️ 𝑷𝒆𝒂𝒄𝒆 𝒐𝒇 𝒎𝒊𝒏𝒅: Focus on your business goals with the confidence that your operations are running smoothly and effectively behind the scenes. ✔️ 𝑬𝒎𝒑𝒐𝒘𝒆𝒓 𝒚𝒐𝒖𝒓 𝒕𝒆𝒂𝒎𝒔: Give your Support, Marketing, and Sales teams the tools and guidance they need to excel and consistently deliver their best. ✅ 𝐋𝐄𝐓'𝐒 𝐆𝐄𝐓 𝐒𝐓𝐀𝐑𝐓𝐄𝐃! Whether you have a clear vision or just a vague sense of what needs improvement, I'm here to guide you step-by-step towards streamlined workflows. 🎖️ My CRM/Helpdesk expertise covers: ► 𝐓𝐢𝐜𝐤𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Streamline your support process with intuitive ticketing systems, automated workflows, and priority routing. ► 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Build stronger customer relationships with personalized interactions, detailed customer profiles, and segmentation tools. ► 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 & 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬: Gain valuable insights into your customer data with comprehensive reports and dashboards, allowing you to make data-driven decisions. ► 𝐀𝐍𝐃 𝐌𝐔𝐂𝐇 𝐌𝐎𝐑𝐄! I have extensive experience implementing countless other features to optimize your CRM/Helpdesk for your unique needs. 👉 You're guaranteed to get unlimited support even after we close the project. It is paramount to me that you are comfortable with your system always! Let's connect for further discussions. I am just a message away! Cheers, Zafar
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    Digital Marketing
    Marketing Automation
    Email Marketing
    Email Campaign Setup
    Email Automation
    Chatbot Development
    Helpdesk
    CRM Software
    Zapier
    Zoho CRM
    HubSpot
    Intercom
    Freshworks CRM
    Freshdesk
  • $6 hourly
    As an expert customer service specialist with experience in handling diverse customer inquiries and complaints, I am happy to offer my service to the Freelancing community. With a proven track record of delivering customer experiences, I am confident in my ability to contribute to your team's success. I have a Master's degree in Business Administration with Marketing and have about 8 years of working experience in Customer Care and IT Operations. Throughout my career, I have gained the required knowledge and expertise in addressing customer concerns and resolving issues to their satisfaction. I am well-versed in utilizing a range of communication channels, including email, phone, shadow sessions, and chat, to provide prompt and effective support to customers. My ability to multitask, prioritize, and work efficiently under pressure has enabled me to maintain a high level of productivity and deliver the required results. As a customer service specialist, I am responsible for handling customer inquiries, complaints, and support requests. I ensure customer satisfaction and help resolve any issues that customers may have. My services include: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Resolve customer complaints and issues using sound judgment and problem-solving skills. • Escalate complex or unresolved issues to appropriate teams or management. • Maintain accurate records of customer interactions and transactions. • Provide product information and support to customers. • Follow up with customers to ensure their issues have been resolved and they are satisfied with the service received. • Collaborate with other teams and departments to ensure customer needs are being met. • Continuously develop knowledge of company products and services to provide the best possible support to customers. As a customer care specialist, I understand the importance of clear and effective communication, problem-solving, and building strong relationships with customers. I have a proven track record of delivering exceptional service to customers, resolving complex issues, and exceeding customer satisfaction targets. In addition to my expertise in customer care, I am proficient in using a wide range of productivity tools and following software which enables me to provide valuable insights and support to the team. • Google Suite • Stripe • SmarterTrack • Zoho • Zendesk • Provide Support • Live Chat • GitHub • Canva • Jira • Slack • HubSpot • Microsoft 365 In addition to my technical skills, I have excellent interpersonal skills that allow me to build strong relationships with customers and team members. I am an empathetic listener who can put customers at ease and help them feel heard and understood. My positive attitude toward providing customer experiences is infectious, and I thrive in dynamic environments. I am excited about the opportunity to bring my skills and experience to your organization and contribute to your mission. Thank you for considering my application. I look forward to discussing my qualifications further.
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    Incident Management
    Microsoft Exchange Server
    Microsoft Active Directory
    Office 365
    Technical Support
    Zoho Desk
    Canva
    Live Chat Software
    Jira
    Executive Support
    Virtual Assistance
    Zoho CRM
    Customer Support
    Email Support
  • $7 hourly
    ⭐⭐⭐⭐⭐ "𝐇𝐚𝐬𝐚𝐧 𝐰𝐚𝐬 𝐩𝐫𝐨𝐚𝐜𝐭𝐢𝐯𝐞 𝐚𝐧𝐝 𝐞𝐧𝐠𝐚𝐠𝐞𝐝, 𝐚𝐧𝐝 𝐚𝐬𝐤𝐞𝐝 𝐠𝐫𝐞𝐚𝐭 𝐜𝐥𝐚𝐫𝐢𝐟𝐲𝐢𝐧𝐠 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐭𝐨 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝 𝐦𝐲 𝐧𝐞𝐞𝐝𝐬 𝐚𝐬 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝. 𝐇𝐞 𝐰𝐚𝐬 𝐯𝐞𝐫𝐲 𝐡𝐞𝐥𝐩𝐟𝐮𝐥 𝐚𝐧𝐝 𝐟𝐥𝐞𝐱𝐢𝐛𝐥𝐞 𝐢𝐧 𝐦𝐞𝐞𝐭𝐢𝐧𝐠 𝐨𝐮𝐫 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬. 𝐓𝐡𝐚𝐧𝐤𝐬 𝐇𝐚𝐬𝐚𝐧!" My name is Hasan, and I have been in the field of 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐧𝐝 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 𝐟𝐨𝐫 8+ 𝐲𝐞𝐚𝐫𝐬. As an expert in this field, I'm responsible and punctual with my work and require less time to get trained. I am proficient with the Support platforms (𝐙𝐞𝐧𝐝𝐞𝐬𝐤, 𝐆𝐨𝐫𝐠𝐢𝐚𝐬, 𝐅𝐫𝐞𝐬𝐡𝐝𝐞𝐬𝐤, 𝐙𝐨𝐡𝐨, 𝐚𝐧𝐝 𝐇𝐮𝐛𝐬𝐩𝐨𝐭) and highly experienced with the Customer Support requirements for 𝗦𝗮𝗮𝗦, 𝗕2𝗕, 𝗕2𝗖, 𝗮𝗻𝗱 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲. As a skilled professional, you will find me working with minimum supervision and seamlessly handling your business! 🔥 P.S. I reply instantly, and I'm always available for a call or chat!
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    Shopify
    ChatGPT
    Task Coordination
    Gorgias
    Virtual Assistance
    Social Media Engagement
    Administrative Support
    Customer Satisfaction
    Communications
    Email Communication
    Online Chat Support
    Customer Service
    Email Support
    Customer Support
  • $7 hourly
    I have experience more than 3 years of E-Commerce Virtual Assistant and Shopify expert. For me, the Virtual Assistant represents dynamism and the need for quick response. I have in-depth knowledge of Shopify and its extensions. I have gained exposure to various types of projects. The approach to my work goes beyond the job description as I am always looking for a way to improve results. ➤𝐌𝐲 𝐜𝐨𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐢𝐬 𝐢𝐧 𝐭𝐡𝐞𝐬𝐞 𝐟𝐢𝐞𝐥𝐝𝐬 𝐛𝐞𝐥𝐨𝐰: (Shopify, Customer Support, Data entry, Etsy, Ali Express, and any kind of E-commerce and business website) ✅ Data Entry ✅ Virtual Assistant Services ✅ E-Commerce Store Management ✅ Product Description Writing ✅ Product Listing and SEO Optimization ✅ Product Research for Dropshipping, FBA ✅ Product Variation ✅ Product Reviews Writing-Rewriting ✅ Product Sourcing ✅ WordPress Data Entry ✅ PDF to MS Word ✅ Website Content Upload ✅ Image Research & Editing ✅ Administrative Assistant ✅ Article Research ✅ LinkedIn Outreach ✅ Scanned PDF to Excel ✅ Email Handling ✅ Data Management, Data Organization / Presentation, Data Analysis ➤𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐚𝐭 𝐒𝐭𝐨𝐫𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:- I have a wide range of knowledge on how to manage an e-commerce store. Experienced in manual listing, editing products, bulk upload, update using the CSV import/export method. I encountered several kinds of product page issues and learned about them. ➤ 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐋𝐢𝐬𝐭𝐢𝐧𝐠/𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧 𝐖𝐫𝐢𝐭𝐢𝐧𝐠:- Most of the products in the store cannot be sold because of the horrible listing. The Product title is one of the most vital elements of an optimized product page. If your product title doesn’t contain the proper keywords, and the description is too long, then your bullet point cannot catch the customer's attention. ➤ I have worked with companies using my expertise in: ✅ CRM's: Monday.com - Zendesk - Freshdesk - Georgia- Jobber- ✅ E-commerce platforms: Shopify- Shopbase- Amazon- Ebay- Etsy ✅Project Management: Trello- Slack- Microsoft Meetings- ✅Lead Generation Tools: LinkedIn Sales Navigator- Zoominfo ⏰ Availability: - 09:00 AM to 10:00 PM London time [GMT] - 07:00 AM to 09:00 PM Eastern Standard Time [EST] - 05:00 AM to 05:00 PM Pacific Standard Time [PST] *10 hours per day work commitments with 6 days a week Mon-Sat Fluent English verbal & and written communication skills. I have worked with companies within the US, Canada, UK, Belgium, and Asia. If you have found what you are looking for, let us discuss things over and start working together! Thank you! Aqsa Ambreen
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    Shopify Apps
    Call Center Management
    Social Media Marketing
    Sales Management
    Coursework Assignment
    Content Editing
    Sales & Marketing
    WordPress
    Shopify
    Shopify SEO
    Email Support
    Customer Support
    Email Communication
    Microsoft Excel
  • $10 hourly
    Having worked in customer service and sales for over 𝐭𝐞𝐧 𝐲𝐞𝐚𝐫𝐬, I have a wealth of experience. In addition to being highly motivated, I can learn quickly, and I am very 𝐭𝐚𝐬𝐤-𝐨𝐫𝐢𝐞𝐧𝐭𝐞𝐝. Through my years in hospitality and sales, I have developed excellent customer service skills and the ability to build rapport. Every aspect of my work is dedicated and committed to 100%. I have a professional and positive phone manner, I can provide 𝐞𝐦𝐚𝐢𝐥 𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐭𝐢𝐜𝐤𝐞𝐭 𝐡𝐚𝐧𝐝𝐥𝐢𝐧𝐠 𝐚𝐧𝐝 𝐩𝐡𝐨𝐧𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭, and I firmly believe in fully comprehending customers' needs to achieve customer satisfaction. Over the course of my career, I have developed excellent skills in transforming negative situations into positive ones, displaying 𝐞𝐦𝐩𝐚𝐭𝐡𝐲 𝐚𝐧𝐝 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠, 𝐩𝐚𝐭𝐢𝐞𝐧𝐜𝐞, 𝐜𝐚𝐥𝐦𝐧𝐞𝐬𝐬, 𝐚𝐧𝐝 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐭𝐢𝐦𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐬𝐤𝐢𝐥𝐥𝐬. My previous work experience includes providing email and chat support to companies in the following industries: -𝐔𝐩𝐰𝐨𝐫𝐤 𝐈𝐧𝐜. -𝐃𝐮𝐛𝐚𝐢 𝐚𝐢𝐫𝐥𝐢𝐧𝐞𝐬 -𝐀𝐮𝐭𝐨𝐬 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 The following are my areas of expertise: -𝐙𝐞𝐧𝐝𝐞𝐬𝐤 -𝐋𝐢𝐯𝐞 𝐂𝐡𝐚𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠𝐬. -𝐍𝐞𝐰 𝐚𝐧𝐝 𝐄𝐱𝐢𝐬𝐭𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐬𝐚𝐥𝐞𝐬. -𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐯𝐢𝐚 𝐞-𝐦𝐚𝐢𝐥 𝐚𝐧𝐝 𝐜𝐡𝐚𝐭. -𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠/𝐫𝐞𝐭𝐚𝐢𝐧𝐢𝐧𝐠 𝐜𝐥𝐢𝐞𝐧𝐭 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬. -𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 & 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 -𝐆𝐫𝐚𝐩𝐡𝐢𝐜 𝐝𝐞𝐬𝐢𝐠𝐧 Software skills: I am adept with software such as 𝐌𝐒 𝐖𝐨𝐫𝐝, 𝐌𝐒 𝐄𝐱𝐜𝐞𝐥, 𝐏𝐨𝐰𝐞𝐫 𝐏𝐨𝐢𝐧𝐭 𝐚𝐧𝐝 𝐖𝐆 𝐋𝐢𝐯𝐞 𝐂𝐡𝐚𝐭 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞. Due to my goal-driven nature, I have proven to be highly effective at motivating employees and streamlining processes over the course of my career. I have been instrumental in improving the customer service (live chat) protocols at my previous employer. Furthermore, I have dealt with high-stress environments and have successfully managed them. In my role, I am always striving to give my best efforts to the work I do, and I aim to keep learning and developing, which benefits both parties (me and the company). Because I enjoy dealing with people, the nicest part about my job is that I get to engage with a wide range of individuals. Being a customer service representative and owning my own business allows me to think creatively in order to achieve my goals.
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    Order Tracking
    Online Chat Support
    Email Support
    English
    Administrative Support
    Social Media Marketing
    Customer Service
    Typing
    Content Editing
    Article Writing
    Customer Support
  • $7 hourly
    If you are looking for someone who can present your business, worry no more. My background in Shopify ,Drop shipping , Customer Service and Data Entry would enable me to be a valuable contribution to your company. With 5 years of working experience as Virtual Assistant and Shopify Expert , my main objective is to provide FAST and RELIABLE output to my clients. Here are some of the skills I have that might be useful as Virtual administrative assistant; # Shopify # Dropshipping # Virtual Assistant # Customer Support # Facebook Ads # Word Press # Microsoft Office suite (Excel, Word, Power Point) # Web Research # Social Media Management # Creatives ( Photoshop, Canva , Photo Room) # Data Entry # Etsy # eBay My focus is to be able to deliver great service through knowledge and advocacy and to be an instrument to the company's success. I want to contribute to the growth of the company through honest work, good performance, and dedication. I want to achieve the highest ratings possible and to show that distance is never a hindrance in keeping up to go on the lead. Its my duty to provide prompt feedback and maximum output out of your minimum input. You will find me cooperative, highly responsive, accurate and motivated. So If you need someone extremely reliable and hardworking you can hiring me to inspire you. What are you waiting for? Drop me a message now!
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    Etsy Listing
    Virtual Assistance
    Canva
    Shopify
    Etsy
    eBay
    Order Processing
    Order Tracking
    Customer Support
    Dropshipping
    Order Fulfillment
    Customer Service
    Dropified App
    Project Management
  • $7 hourly
    Nothing makes me more excited than my clients having a success story to be told! 🏆 Top Rated Upwork VA ⭐ 5-Star Feedback (Mostly) 💯 100% Job Success Score Over the last 4 years of working, I have developed several skills as I was involved with Dropshipping, Product Hunting, Products Listing, customer service, Fulfillment Orders, Data entry, Web Recharge, and quality-driven jobs. I am a self-driven, results-oriented person with a positive outlook on life and a clear focus on high quality and profit. I am reliable, sensitive, ethical, and determined. I am an empathetic communicator who can see things from the point of view of the other person. I can keep up with others and a team player. I'm good at PowerPoint, Excel and Word software applications in particular. LIST OF EXPERTISE: -------------------------- ➡ Intense Product Research & finding Wining Products, ➡ Adding products, prices, variants, SEO descriptions, tags, etc in any e-commerce Store Like, Shopify, Woocommerce, Amazon, eBay ETC ➡ Dropshipping Website Setup ( Dropified, Oberlo ) ➡Basic HTML knowledge ➡Photoshop knowledge ➡Customize Any eCommerce store Theme, ‎ Like as, Shopify and Woocommerce ➡Adding collections such as specific names of the collections; for example Jewellery and automatically adding products to specific collections by putting the proper conditions such as tags on each collection. ➡Creating a dropdown menu on the Category /Navigation, Sub-Category Menu either on the main or footer menu. ➡Placing / Fulfillment orders ( Automatically Or Manually ) ➡Placing/ Fulfillment orders using App Like as Dropified, Oberlo ➡Doing Refunds on Shopify, Woocommerce, ➡Cancel order ➡Bundle mapping on Dropified ➡Issuing gift cards/Creating gift cards ➡Searching and filtering ➡Using themes when creating a Shopify, Woocommerce store ➡Social Media Manager ➡Help scout for emails ➡Zendesk email support ➡Facebook Moderator ➡Google Docs ➡Fresh desk ➡Data Entry ➡ Web Recharge ➡Trello ➡G Suite ➡ Live Chat With Customer _________________________________ My Client Feedback Comment ------------------------------------------- quote; His role with us was to process AliExpress orders. He processed many, many thousands of orders with us. Very consistent, extremely hard worker, and super reliable. We are really thankful for how much he contributed to our company." I am available anytime, Seven days every week, Just Massage me in Upwork, I will replay to you in 30 Minute (9 AM to 8 PM - GMT + 5 ) Thanks Zain
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    Ticketing System
    Answered Ticket
    Personal Administration
    Email Support
    Product Research
    Amazon
    Dropshipping
    Customer Engagement
    Shopify
    Customer Support
    Customer Service
    Data Entry
  • $13 hourly
    Why hire many when you can employ only me? I can be your all-around VA I am a hard worker and self-motivated person who is very responsible for every work I undertake. I consider myself to be a quick learner, open-minded, responsible, motivated, and flexible freelancer. I have finished computer fundamentals which includes a Microsoft Office detailed course and got good performance and grades, already finished a keyboarding course too. Why Choose Me? 🌐 Virtual Assistance Expertise: As a seasoned Virtual Assistant, I thrive in managing day-to-day tasks, scheduling, and being the organizational backbone that ensures everything runs smoothly. Whether it's coordinating meetings, handling emails, or assisting with travel arrangements, I am your go-to support. 📊 Data Entry Excellence: My proficiency in data entry is unparalleled. I have a meticulous eye for detail, ensuring accuracy and efficiency in every project. From inputting large datasets to organizing information in a structured manner, I am committed to maintaining data integrity. 💻 Tech-Savvy and Adaptable: I am well-versed in utilizing various administrative tools and software. From project management tools to CRM systems, I quickly adapt to new technologies, ensuring that I can seamlessly integrate into your existing workflow. 📅 Time Management Guru: Efficiently managing time is at the core of my approach. I understand the importance of deadlines and prioritize tasks accordingly. With me on your team, you can trust that deadlines will be met without compromising on the quality of work. 🔐 Confidentiality and Professionalism: Handling sensitive information with the utmost confidentiality is non-negotiable. I adhere to the highest ethical standards and take pride in maintaining a professional and trustworthy relationship with my clients. Services Offered: 1-Virtual Assistance (Email Management, Calendar Coordination, Travel Planning) 2-Data Entry (Excel, Google Sheets, Database Management) 3-Document Formatting and Organization 4-Web Research and Information Gathering 5-Basic Bookkeeping and Invoice Management Let's Collaborate: I am committed to providing exceptional service tailored to your unique needs. If you're seeking a reliable and detail-oriented Virtual Assistant and Data Entry Expert, I'm here to help. Let's collaborate to streamline your operations and drive success. Feel free to reach out for a detailed discussion on how I can contribute to the growth and efficiency of your business. I look forward to the opportunity to work together! Regards Mahnoor H.
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    Invoicing
    Spreadsheet Skills
    Social Media Engagement
    Microsoft Dynamics CRM
    Transcription Software
    Travel Planning
    Project Management Office
    Communication Skills
    Calendar Management
    Email Management
    Customer Service
    Administrative Support
    Virtual Assistance
    Data Entry
  • $15 hourly
    Are you in need of excellent Customer Service and Virtual Assistance? Look no further as I'm here to provide exceptional assistance for your business. As a customer service representative, I'm highly attentive and passionate about delivering outstanding experiences. I can handle inquiries, resolve issues, and provide technical support to ensure customer satisfaction. With my diverse industry knowledge, I can adapt quickly to meet your business's needs. As a virtual assistant, I excel at multitasking and organizing tasks efficiently. I can manage calendars, schedule appointments, handle emails, and conduct research. By taking over your administrative work, I'll give you more time to focus on your business. Here's what I offer: Customer Service and Retention: ✓ Responding promptly and professionally to customer inquiries. ✓ Providing information about your products or services. ✓ Resolving complaints and ensuring customer satisfaction. ✓ Processing & managing orders, returns, and exchanges. ✓ Keeping up-to-date with product knowledge and services. Virtual Assistance: ✓ Managing calendars, appointments, and emails. ✓ Conducting market research and competitor analysis. ✓ Organizing databases and spreadsheets. ✓ Assisting with social media management. ✓ Updating products, descriptions and pricing. Think of me as your trusty sidekick, ready to take on any challenge. I'm reliable, adaptable, and committed to meeting deadlines and exceeding your expectations. Let's team up and take your customers' experience to the next level. I'm all about making things better, from your operations to keeping your customers happy. Let's chat about your specific needs. I look forward to being the next rockstar addition to your team!
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    Order Processing
    Email Communication
    Phone Support
    Customer Engagement
    Customer Satisfaction
    Shopify
    Customer Experience
    Customer Service
    Order Tracking
    Email Support
    Customer Support
    Answered Ticket
    Online Chat Support
  • $5 hourly
    Are you busy at the office and need a professional to help with Administrative tasks. Well, today is your lucky day. I am here to do just that. I am your efficient, effective, courteous, and organized Virtual Assistant. I have garnered the skills the know-how to give the benefit of a job well done. I am passionate about making every client feel special and end each call giving them more. LOOKING FOR QUALITY SERVICE...WELL SAY HELLO TO FIRST CLASS. HERE ARE MY SKILLS: * Phone Calls * Data Entry * Customer Service Support and Client Complaint * Email Handling * Lead Generation * Internet Research * Copy and Paste * Proofreading * Photo Editing * Transcription * Web Research * Typing * Files conversion LET ME TAKE THE HASSLE OFF YOUR HANDS. LOOKING FORWARD TO WORKING WITH YOU.
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    CMS Product Upload
    Lead Generation
    Data Mining
    Email Communication
    Online Research
    Data Entry
    Typing
    Microsoft Excel
  • $10 hourly
    Hello, thank you for visiting my profile. I'm Shamsa, a full-time freelancing professional. Freelancing is my profession as well as my passion. I have vast knowledge and experience in data entry, web scraping, and all the other jobs listed in my skills. My top skills are • Graphic Designing • Data Entry • Bigin Zoho CRM • ZenDesk Support • Customer Support • UI/UX Designing • Email Marketing • Listing Optimization • MS Excel • Virtual Assistant • Typing • Web Search • Internet Research • PDF Conversions • E-commerce website listing and revision of listings (Shopify, Amazon, eBay, Walmart) • Product Listing (Manual and Bulk) • Image Conversion • MS Word • MS Powerpoint • Email Handling • Social Media Account Management • Data processing I have 5 years of experience working as a Virtual Assistant & Social Media Manager in different multinational firms. I always provide a genuine and minimum rate at which the work can be done. Looking forward to working with you, I will give your work top priority and we will have a great relationship in the near future. Thank You.
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    Data Entry
    Inventory Management
    Administrative Support
    Customer Support Plugin
    Meeting Agendas
    Microsoft Office
    Social Media Management
    Product Listings
    Email Marketing
    Klaviyo
  • $10 hourly
    🌟🌟🌟🌟 Top 1% 🌟🌟🌟🌟 🌟🌟🌟🌟 Best 24/7 Customer Support Service 🌟🌟🌟🌟 🌟🌟🌟🌟 Shopify Expert 🌟🌟🌟🌟 🌟🌟🌟🌟 Best Virtual Assistant 🌟🌟🌟🌟 I am a versatile professional with expertise in Shopify, customer support, virtual assistance, and tech support. I have honed my skills over the years, and I'm confident that I can help you achieve your business goals. When it comes to customer support, I have extensive experience using CRMs such as Help Crunch, Zendesk, Zoho, and Hubspot. I understand how to provide excellent customer service that keeps your clients happy and satisfied. ✅ Zendesk ✅ Helpcrunch ✅ Zoho ✅ Hubspot ✅ Shopify ✅ Ahrefs ✅ SemRush ✅ Google Analytics ✅ HelpCrunch ✅ WordPress ✅ Canva ✅ Adobe Photoshop As a virtual assistant, I have over 4 years of experience working with multinational companies. During this time, I have performed multiple tasks such as managing emails, scheduling appointments, social media management, and data entry. I am skilled in handling multiple tasks at once and can prioritize them to meet tight deadlines. ✅ Data Entry ✅ Lead Generation ✅ Administration support ✅ Phone Support ✅ Email Support ✅ Live chat support ✅ Products Uploads Furthermore, I have experience in tech support, and I can help resolve any issues that may arise. I am a quick learner and stay up-to-date with the latest technology and tools, which enables me to offer efficient solutions. If you're looking for a dedicated, detail-oriented, and proactive professional, then I'm your ideal candidate. Let's work together to take your business to the next level!
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    Customer Service
    Data Entry
    Phone Support
    Discord
    Shopify Dropshipping
    Virtual Assistance
    LiveAgent
    Administrative Support
    Dropshipping
    WordPress
    Email Support
    Product Listings
    Shopify
    Customer Support
  • $10 hourly
    I am an experienced customer service with expertise in chat support, email handling, and Virtual Assistant services. With over 4 years of experience, I am well-versed in handling all types of customer inquiries and issues, and I am dedicated to providing exceptional customer service. As a customer Service specialist, I have expertise in: ✅Chat support: With my proficiency in live chat support, I can handle multiple chats simultaneously while ensuring quick response times and accurate information delivery. ✅Email Handing: I have experience handling customer inquiries via email and can provide professional and prompt responses that address the customer's concerns. ✅Customer Service: My experience in customer Service includes Complaint resolution, Issue escalation & Customer retention ensuring that your customers always receive top-notch service. ✅Virtual Assistant: I am proficient in various tasks such as - Market Research - Data entry - Order processing - Inventory management As a detail-oriented and organized professional, I prioritize tasks effectively and have used a variety of customer support tools and softwares such as ✅ Zendesk ✅ Fresh desk ✅ Help Scout. ✅ Hubspot ✅ JivoChat ✅ Gorgias ✅ Shopify ✅ Zoho My services are tailored to meet your specific needs, and I always go the extra mile to ensure that your customers are satisfied. Whether you need assistance with chat support, email handling, customer service or Virtual assistant services, I am here to help. If you're looking for an experienced customer service specialist who can provide exceptional service to your customers, please feel free to reach out to me. I look forward to helping you grow your business!
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    Order Fulfillment
    Ecommerce
    Freshdesk
    Shopify
    Inbound Inquiry
    Email Support
    Customer Service
    Online Chat Support
    HubSpot
    Customer Support
    Virtual Assistance
    Administrative Support
    Data Entry
    Microsoft Office
  • $6 hourly
    About Me: I have 10 plus years of Customer Service Experience, over the Phone, Email, and Chat. I have worked with multinational companies based out of USA and UK. Started out as an Agent and grew to become an Operations manager. In my tenure I have trained agents offshore and have done Quality Audits. I will be personally working on your Gig. What you can Expect: Very professional, Courteous, First contact resolution, Dealing with difficult/irate customers, Resolving disputes, Understanding different accents, Decision making (on your approval only), Trustworthy, Reliable and Confidential (No information will be shared with anyone), Quick learner, Time management, Available 24/7 Internet, and Power backup. Noise Cancellation Headphone Ticketing System / Software Experience: Zoho CRM, Zendesk, Jira, Linnworks Order Management, SellerChamp Slack, Intercom, MS Office, G Suite. CyberSource, 3CX, ChatIQ, SnapEngage, BoldChat, Confluence, Tawk.to, ApexChat PayPal, Checkout, Amazon, eBay, Etsy, Shopify Gorgias (Support Agent Power User Shopify Certified), ReturnGo, ShipMonk, Gumtree, Monday, Reamaze, CallRail, ServiceM8 Business Size Experience: Startup, Small (10-99 employees), Fortune 500 Customer Experience Services: Auditing Calls/Emails/Chats for Quality Assurance, Chat Support, Inbound Inquiries, Call Support, Customer Feedback Documentation, Team Management, KPI Metric Development, E-Commerce Management, Product Onboarding, Order Processing, Email Support Industry Experience: Consumer Goods, Automotive, Education, Real Estate, Telecom
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    Quality Audit
    Gorgias
    Adobe Lightroom
    Intercom
    Customer Retention
    Customer Service
    Customer Support
    Online Chat Support
    Shopify
    Phone Support
    Email Support
    Jira
    Order Processing
    Ecommerce Support
  • $6 hourly
    ✨ 𝐓𝐡𝐚𝐧𝐤𝐬, 𝐟𝐨𝐫 𝐯𝐢𝐬𝐢𝐭𝐢𝐧𝐠 𝐦𝐲 𝐩𝐫𝐨𝐟𝐢𝐥𝐞! ✨ 𝗜'𝗺 𝗠𝘂𝗵𝗮𝗺𝗺𝗮𝗱 and I've a range of skills that are crucial for succeeding in online selling. Specifically, I am experienced in using 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 and Tiktok Shop to help businesses set up their online stores, 𝐜𝐮𝐬𝐭𝐨𝐦𝐢𝐳𝐞 𝐭𝐡𝐞𝐦𝐞𝐬 to match their brand, and ensure a positive customer experience. Additionally, I am skilled in 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐫𝐞𝐬𝐞𝐚𝐫𝐜𝐡 and 𝐥𝐢𝐬𝐭𝐢𝐧𝐠, which means I can find profitable products and create appealing listings to attract customers. Additionally, I provide excellent 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 to make sure clients are happy and keep coming back. I have a proven record of success in these areas and I am committed to helping businesses succeed in the competitive online market. Let's work together to achieve your goals and improve your online presence. ⭐ 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵: ♦ I help businesses succeed by doing thorough research on products. ♦ I have knowledge about market trends and what customers want. By analyzing data, I find good opportunities to make money. ♦ I create detailed reports about what customers like, what problems they have, and what parts of the market are not being used. I use different tools to do this research. ♦ I work closely with clients and give them advice on how to make and sell their products better. Let's work together to make your product successful and grow your business. ⭐ 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗟𝗶𝘀𝘁𝗶𝗻𝗴: ♦ I specialize in optimizing product listings across all platforms like Shopify, eBay and Amazon to boost online sales. By crafting engaging titles, descriptions, and images, ♦ I effectively communicate product value. With thorough keyword research, ♦ I enhance discoverability and improve search engine rankings. ♦ Let's collaborate to create compelling listings that drive conversions and accelerate your e-commerce success. ⭐ 𝗧𝗵𝗲𝗺𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻: ♦ I have expertise in customizing Shopify themes, tailoring the design and layout to match the brand identity and create a unique and engaging user experience. ⭐ 𝗢𝗿𝗱𝗲𝗿 𝗙𝘂𝗹𝗳𝗶𝗹𝗹𝗺𝗲𝗻𝘁: ♦ I manage the order fulfillment process, ensuring smooth operations from order placement to shipment. ♦ I coordinate with suppliers, handle inventory management, and ensure timely delivery to enhance customer satisfaction. ⭐ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: ♦ I provide excellent customer support to address inquiries, resolve issues, and maintain a positive relationship with customers. ♦ I promptly respond to queries, manage returns and refunds, and ensure a smooth and satisfactory customer experience. Besides my technical skills, I am a trustworthy and professional freelancer. I will make sure to provide excellent work that meets your standards and is delivered on time. I pay close attention to details and strive to go above and beyond to meet your expectations. I value open communication and working together with you, and I am flexible in adapting to your specific needs and preferences. Thank you for considering my Profile. I look forward to the possibility of collaborating with you and achieving outstanding results together. Feel Free to get in touch with me. Warm Regards, Muhammad
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    Shopify
    Dropshipping
    Shopify Theme
    AliExpress
    Shipping & Order Fulfillment Software
    Product Listings
    Shopify Apps
    Product Research
    Customer Support
    Ecommerce Store Setup
    Ecommerce Product Upload
  • $8 hourly
    I am a quick learner in all situations I am placed in. After initial instructions, I do well in making decisions and paying attention to all details. I have had experience being an administrative assistant, and I wish to continue my experience to sharpen my skills. I have worked in many environments where I was required to properly and efficiently respond to contacts, as well as, multi-task when necessary. I am comfortable with meeting deadlines and ensuring all work, and its components, are done well and all tasks are complete. My experience includes: ADMINISTRATIVE SUPPORT - Email & Calendar Management - Email, Chat, and Phone Support - Editing & Proofreading - Communication and Tasks Management tool: Slack, JIRA, Trello, Clickup - Customer Support tools: Freshdesk, Zendesk, Salesforce - WordPress and SAP - Graphic Design on Canva - Social Media Management
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    Team Management
    Customer Service
    Email Support
    Executive Support
    Customer Support
    Scheduling
    Personal Administration
    Google Workspace
    Administrative Support
    Virtual Assistance
    Salesforce
    Email Communication
    Communications
  • $9 hourly
    Looking to take your business to new heights? Look no further! 😄 I am a top-rated freelancer with a 100% job success rate, and I offer a wide range of in-demand skills, including: • 💬 Chat support • 📱 Social media management • 👥 Customer assistance • 🔎 Web research • 📄 PDF editing • 🖥️ Data entry I take pride in being highly organized and detail-oriented, with a strong commitment to delivering accurate and timely work. Whether you need help with a one-time project or ongoing support, I'm ready to provide the assistance you need to achieve success. As a skilled communicator and dedicated team player, I'm committed to understanding your unique needs and goals and collaborating with you to deliver solutions that exceed your expectations. Let's work together to help your business grow and thrive! 🚀
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    Real Estate
    Sourcing
    Email Marketing
    Customer Service
    Email Support
    Community Engagement
    Order Entry
    Instagram Marketing
    Campaign Management
    Email Communication
    Online Research
    Data Entry
  • $10 hourly
    Thank you for visiting my profile. My name is Tehniat Sohail and I am happy to be of assistance. If you are looking for someone with the following skills and strengths, please look no further. --Over 7 years of experience in the call center industry (Phone, email, and chat) --Ability to handle multiple projects: Inbound and Outbound Sales, Customer service, Technical support, Virtual assistant, Translation and Transcription --Great communication and interpersonal skills --Ability to work under pressure, in a fast-paced environment, and be a team player --Energetic, self-motivated, trustworthy, hardworking, relentless, and very optimistic.
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    Data Entry
    Customer Support
    Order Fulfillment
    Time Management
    Product Knowledge
    Email Support
    Email Communication
  • $10 hourly
    🌟 𝗬𝗼𝘂𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝘅𝘁𝗿𝗮𝗼𝗿𝗱𝗶𝗻𝗮𝗶𝗿𝗲! 🌟 🔍 𝗔𝗯𝗼𝘂𝘁 𝗠𝗲: Hey there! I'm Waseem, your dedicated Customer Service Specialist. Passionate about providing top-notch service, I thrive on turning customer interactions into memorable experiences. 💎 𝙒𝙄𝙏𝙃 𝙎𝙆𝙄𝙇𝙇 𝘾𝙀𝙍𝙏𝙄𝙁𝙄𝘾𝘼𝙏𝙄𝙊𝙉 𝙄𝙉 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 🥇 10+ years of PRO Customer Service, Operations Specialist ✅ Native English Speaker ✅ Work in your timezone ✅ Excelling in delivering Fortune 500-scale projects 💼 𝗦𝗸𝗶𝗹𝗹𝘀: 📞 Customer Support 📧 Email Support 💬 Live Chat Engagement 🤝 Executive Virtual Assistant 🫶 Customer-Focused Approach 🌟 Problem Resolution Maestro 🚀 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲: I don't just handle inquiries; I create customer connections. With a friendly demeanor and a solution-oriented mindset, I'm here to ensure your customers feel heard and valued. 🌟 𝗪𝗵𝗮𝘁 𝗦𝗲𝘁𝘀 𝗠𝗲 𝗔𝗽𝗮𝗿𝘁: My secret sauce? A perfect mix of empathy and efficiency. Every interaction is an opportunity to exceed expectations and leave a lasting positive impression. 💬 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗢𝗳𝗳𝗲𝗿𝗲𝗱: 🔹Prompt and Polite Customer Support 🔹Engaging Live Chat Assistance 🔹Swift and Effective Problem Resolution 🖥️ 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲𝘀 𝗮𝗻𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗜 𝗮𝗺 𝗦𝗮𝘃𝘃𝘆 𝘄𝗶𝘁𝗵 🔹Zendesk 🔹Freshdesk 🔹Gorgias 🔹Shopify 🔹Intercom 🔹Hubspot 🔹Slack 🔹Asana 🔹Salesforce 🔹Ringcentral 🔹Zoho CRM 🔹Google Docs 📈 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: 🌟 Maintained 100% Customer Satisfaction in previous roles 🚀 Reduced response time by 20% 💬 𝗟𝗲𝘁'𝘀 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲: Ready to elevate your customer service game? Let's discuss how I can contribute to your success. Your happy customers are just a message away! 🚀📬
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Chat & Messaging Software
    Chatbot
    Communications
    Virtual Assistance
    Social Media Account Setup
    Customer Support
    Online Chat Support
    Email Support
    Customer Relationship Management
    Customer Service
    Sales
    Email Communication
    Microsoft Excel
  • $7 hourly
    I have been working as a customer support representative with experience of around six years. In the tenure of six years, I have worked for different eCommerce and Drop Shipping businesses. I help with eCommerce growth by providing excellent customer service. I help clients with customer service improvements using a proactive approach. I keep up with new technology. I also led a team of 50 agents in BPO company for different customer service projects and successfully finalized and met the client's requirements as well as the expectations. I have great experience in E-commerce platforms like Shopify, Amazon, eBay, Magento, and Woocommerce. I have worked on almost all chat software like ZenDesk email support, ZenDesk chat, Fresh Desk, Help Scout, Kustomer, Live Chat, Intercom, HubSpot, JivoChat, Tawk.to, Tidio, etc, and know how to use them properly. My top priority is to maintain quality and efficiency. I can work with minimal to zero supervision and independently. I am a very friendly, helpful, professional and patient person to provide customer service support for a range of online products. I have a high-end PC with 2 back up laptops I have a fast 50MB/sec internet connection and 2 back up connections from a different ISP I have a separate office workroom in my house for the best quality for the client(s) I can provide you following services: -Customer Support -Virtual Assistant -Lead Generation -Social Media Marketing -Social Media Chat Support -Website Chat Service -Email Support -Data Entry I am offering 7 Days Free trial so you can check my services. Feel free to contact me anytime to discuss the project. I am 24/7 available.
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    Product Knowledge
    Online Chat Support
    Customer Service
    Social Media Plugin
    Business Process Outsourcing IT Services
    Email Communication
    Customer Support
    Order Fulfillment
    Email Support
    Order Tracking
    Data Entry
  • $9 hourly
    🥇🥇🥇🥇🥇 Customer Service Phone | Email | Chat🥇🥇🥇🥇🥇 Running a thriving business hinges on effective customer relationship management. Customer satisfaction is the cornerstone of business growth and sustainability. To ease the burden and ensure top-notch customer care, I bring forth my expertise in customer service and support. My primary focus is on delivering exceptional email, phone, and chat support, guaranteeing that your customers receive the dedicated attention and assistance they deserve. My extensive experience covers a wide spectrum of customer service aspects, including proficiency in Zendesk, adept Infusionsoft Administration, proficiency in both inbound and outbound phone support, expertise in collections and billing support through phone and email channels, as well as facilitating online customer support meetings. By entrusting me with your customer service requirements, you can redirect your focus towards strategic business development, secure in the knowledge that your customers are in capable hands. Should you wish to explore how I can contribute to your company's success, please feel free to extend an invitation to connect. Utilizing this platform for initial communication allows us to explore opportunities without any immediate commitment to hire.
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    Customer Acquisition
    Customer Care
    Customer Service Chatbot
    LiveAgent
    Email Communication
    Shopify
    Gorgias
    Customer Support
    Customer Service
    Email Support
    Help Scout
    Ecommerce Support
    Freshdesk
    Phone Support
  • $7 hourly
    I am working as a customer support agent for the last 8-years. During my years of experience, I have received training to listen patiently, understand customer problems, gather all the relevant information, and address the user's concerns as best as possible. So if you need someone extremely reliable and hardworking to handle your customer support, then you will never regret hiring me. Additionally, I have experience with the following customer support tools: ✔ Zendesk (8 years experience) ✔ Velaro chats software (3 and half years experience) ✔ Live chats software (1-year experience) ✔ Zopim (2-year experience) ✔ Shopify (1 Month) ✔ Gorgias Helpdesk (6 Month) Also, I am a strong problem solver, a quick learner with excellent English communication skills, very positive behavior, Highly reliable, punctual, and I love to learn new things.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    PDF Conversion
    Microsoft PowerPoint
    Data Scraping
    Executive Support
    Customer Service
    Spreadsheet Software
    Data Entry
    Microsoft Excel
    Customer Support
    Online Chat Support
  • $75 hourly
    📜 CRM Certified Developer | 🏆 100% Job Success | 🥇 Top Rated Freelancer | ⭐️ 10+ Years of Experience in Zoho CRM, Salesforce, Hubspot, GoHighLevel| ⏰ 2,100+ Billed hours on Upwork ⭐️I am well experienced when it comes to: ✔️Zapier ✔️ Zoho One ✔️Salesforce ✔️Pipedrive ✔️Intercom ✔️Zendesk ✔️Hubspot ✔️ Zoho CRM ✔️ Zoho Desk ✔️ Zoho Sign ✔️ Zoho Books ✔️ Zoho Creator ✔️Zoho People ✔️ Zoho Recruit ✔️ GoHighLevel ✔️ Zoho MarketingHub ✔️ ClickRail, Twillio, SMS Magic, __________________________________ 🚀 HERE'S WHAT CAN I DO FOR YOU! [ Zoho, Salesforce, Hubspot, GoHighLevel, Pipedrive ] 1️⃣ CRM Setup 2️⃣ CRM Support 3️⃣ CRM Consultation 4️⃣ CRM Maintenance 5️⃣ CRM Review & Revamp ____________________________ ⭐️I can: ✔️Add Webhooks for 3rd party integrations ✔️Implement CRM applications from start to finish ✔️Integrate Zoho via API to any system or software ✔️Use my automations skills to build Zoho Bluprints ✔️Write Zoho Deluge Scripts and Custom Functions ✔️Develop Apps in Zoho Creator and integrate with other Zoho apps ✔️Host email and setup email users and migrate email between various systems ✔️ Design full customer journeys in CRM and make Workflows using CommanCentre 🟢 Develop a fully Automated Air.Ai Conversational AI Call Bot using Bland.Ai / Air.ai and integrate with CRM systems like GoHighLevel, Zoho, Salesforce, Pipeline, Hubspot _____________________________________________________________________ ⭐️I ve done following API Integrations ✔️ Zoho CRM API integration with Air . ai for automated Cold Calling ✔️ Zoho CRM integration with Twilio for two way SMS ✔️ Zoho CRM API integration with Click Send for SMS ✔️ Zoho CRM API integration with Quickbooks ✔️ GoHIghLevel Integration with Air Ai ✔️ Hubspot Integration with Air AI ___________________________________ ⭐️I will surely provide: ✔️Regular status report ✔️Good communication ✔️Extra support after completion of the project _________________________________________________ ⭐️My way of working includes: ✔️Fluent English ✔️Superfine quality ✔️Being flexible on your updates ✔️Completing tasks in a decided time frame _______________________________________________ ⭐️I assure: ✔️Cost-cutting ✔️Awesome quality user experience ✔️Technical expertise with a solution to every problem __________________________________________________________ WHY HIRE ME? 👀 ✅ I’m a certified Zoho developer. ✅ I’ve been developing Zoho for more than 10 years now. ✅ I helped more than 500+ companies in different Industries. ✅ I have consistent 5-star reviews with my clients. ✅ I keep myself updated with every new Zoho feature. When you work with me, you will get a fast response and clear communication. Talk to you soon.💬 Usman ✔Zoho Expert | ✔Salesforce | ✔CRM Expert 🔑 𝐊𝐄𝐘𝐖𝐎𝐑𝐃𝐒: Zoho, Zoho CRM, Zoho ONE, Zoho CRM PLUS, Zoho Books, Zoho Mail, Zoho Books, Zoho Cliq, Zoho People, Zoho Campaigns, Zoho Forms, Zoho Sign, Zoho Bigin, Zoho Marketing Automation, Zoho Backstage, Zoho Webinar, Zoho Commerce, Zoho Creator, Zoho Creator Developer, Zoho Creator Application, Zoho Creator Application Developer, Zoho Developer, Zoho FSM, Zoho SalesIQ, Zoho Desk, Zoho Assist, Zoho Lens, Zoho Billings, Zoho Invoice, Zoho Inventory, Zoho Checkout, Zoho Billing Salesforce CRM, Salesforce Service Cloud, Zendesk, Microsoft Dynamics, CRM, Service, Application Developer, Long Term, Developer, CRM Developer, CRM Engineer, CRM Support. Air Cold calling, Air AI Agent, Bland Ai, Ai Voice Bot, Hubspot Workflow, Subspot Automation, Hubspot API, Zoho CRM API integrations, Zendesk API integrations.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    API Integration
    Zoho Desk
    Zoho Platform
    Zoho Books
    Zoho Creator
    Conversational AI
    Lead Generation Chatbot
    AI Implementation
    Twilio API
    Salesforce
    HubSpot
    Zoho CRM
  • $12 hourly
    I have six years of experience in Live Chat, customer support, and go high level experience. I have also worked for US-based SAAS company as a chat support specialist. I have experience with various database software like zendesk, zoho, limelight, 2checkout, salesforce, backend, and many more. I am a quick learner with excellent English communication and verbal skills. GHL expert: Onboarding clients Technical support Building funnels and resolving basic troubleshooting issues A2P registration Domain setup Pipeline creation Conversation AI
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    Customer Support
    Sales Presentation
    Scheduling
    Salesforce CRM
    Email Support
    Online Chat Support
    Phone Support
  • $6 hourly
    Hello! Top-Rated Freelance with 3+ years of experience for customer support. Can provide Call Support /Email support /Chat support/ Customer support/ Virtual Assistant/Dropshipping Agent. My best skills & strengths: - Customer Support (Specially Dropshipment Models) - Familiarity with all major eCommerce platforms including Re-amaze. - Social Media Management - Google sheets - Content Writing - Reviews Management (Trustpilot, Amazon, eBay, Walmart etc) - Disputes and Cases Management (All major financial institutions) - Email, Live Chat and Phone Management - Team Management (I have experience of handling entire teams consisting of up to 20 team members) The best part about my talent is that I am a fast learner so if there is anything that isn't mentioned on my resume but, would want me to do it, I will do my best to learn that skill for your work but, I never say never to any opportunity at all. If you feel like I would be a good fit, I am only a few clicks away! Thank you for your consideration
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Technical Support
    Customer Service
    Virtual Assistance
    Answered Ticket
    Microsoft Excel
    Gorgias
    Customer Support
    Google Sheets
    Online Chat Support
    Email Support
    Phone Support
  • $12 hourly
    I started working in the call center industry back in 2004 as a telesales agent. After a year, in 2005, I started working as a customer support representative. As a CSR, I've provided email, chat, and phone support to numerous businesses like eCommerce stores, meal planner, email provider, software developers, online learning platforms, etc.. I have worked on different helpdesk programs like Zendesk, Front, Kayako, LiveChat, etc. I've good command over Shopify, woocommerce, and Amazon store. I have worked on Intercom, Jira/Atlassian along with different other CRMs. I am fairly advanced at computer applications like Microsoft Office, Google docs, Email clients, Anti- Virus or Anti-Spyware programs. Also, I'm a quick learner, so learning new tools, programs, or applications is always fun and easy for me. Also, I have worked as a Call Center Manager for more than five years. My duties as the manager included but were not limited to taking care of different projects, hiring new agents, training and evaluating them, managing shifts, and keeping the clients happy.  :) Currently, I'm pursuing PhD in the field of Sports Psychology. I love playing with my kids. A die-hard fan of Manchester United Football Club. Watch Hollywood movies all the time though my favorite is Gladiator. Currently enjoying Marvel Universe and Games of Thrones.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Intercom
    Customer Service
    Phone Communication
    Email Etiquette
    Technical Support
    Email Communication
    Online Chat Support
    Call Center Management
  • $20 hourly
    Seasoned veteran with 10+ years of Customer Success and Enterprise Support intensive experience with the following: 1) Team Lead - Enterprise Support 2) Team Lead - Technical Support (Tier 1 & Tier 2) 3) Relationship Management 4) Enterprise Customer Success 5) Customer Success Manager 6) Training and Development 7) Project Management 8) Order Processing 9) Technical Support 10) Enterprise Customer Support 11) SaaS - Software as a Service My experience displays my expertise in dealing with the public and flexibility in catering to the client's needs and I'm confident that I'll delight your customers.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Customer Onboarding
    Customer Experience
    Customer Retention
    Online Chat Support
    Email Support
    Ticketing System
    SaaS
    Customer Support
    Technical Support
    Customer Support Plugin
    Salesforce CRM
    Customer Service
    Product Knowledge
    Customer Relationship Management
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