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Are you looking for a reliable Technical Support Engineer to handle your IT issues with precision and speed? With over 4 years of experience supporting MSP clients, I specialize in solving endpoint, network, and software issues to keep your business running smoothly. Key Responsibilities: 🔧 Technical Support: Expert in resolving issues related to Microsoft 365, VPNs, printers, scanners, and endpoint devices. 🔐 Security & Remote Tools: Skilled in SentinelOne, ConnectWise RMM, DUO, and Active Directory management. 💾 Backup & Recovery: Hands-on experience with Veeam Backup & Replication for secure data protection and disaster recovery. 🖥️ User Management: Managing user accounts, MFA setup, and password policies using Microsoft 365 and AD. 📈 System Monitoring: Perform regular backup tests, system health checks, and automation through Kaseya and IT Boost. Why Hire Me: ✅ Real-World MSP Experience: I understand client expectations, ticket handling, and SLA compliance. ✅ Fast & Reliable: Quick issue resolution with clear communication. ✅ Tech-Savvy & Certified: Google IT Support certified with ongoing learning in Kaseya, ConnectWise, and more. ✅ Client-Focused: Always aiming to minimize downtime and maximize user satisfaction. If you need a proactive support engineer to take ownership of your IT needs, let’s connect and make things work—efficiently and securely.

Experienced IT Support Specialist | System & Network Admin | Windows & Linux Expert Overview: 🚀 11+ years of IT Support & System Administration | Windows, Linux, Networking, Cloud I help businesses and professionals resolve IT issues fast, securely, and remotely. What I Can Do for You: • System Administration (Windows Server, Linux – Ubuntu, CentOS, Debian) • Network Administration (Ubiquiti, Cisco, MikroTik, firewalls, VPNs, routing/switching) • Technical Support & Troubleshooting (Desktops, laptops, printers, software) • Remote Support (via AnyDesk, TeamViewer, RDP, SSH, etc.) • IT Infrastructure Setup & Maintenance • Active Directory, DNS, DHCP, Group Policies • Data Backup & Recovery (including Synology NAS, cloud backup solutions) • Email Setup & Support (Microsoft 365, Google Workspace) • Cybersecurity Best Practices & Tools Deployment • Deployed and managed Azure Virtual Machines, Storage, and Virtual Networks • Integrated on-premises Active Directory with Azure AD for hybrid identity and SSO • Automated infrastructure provisioning using Terraform and ARM templates • Configured Azure Site-to-Site VPN and NSGs for secure hybrid networking • Implemented Azure Backup and Site Recovery for data protection and disaster recovery • Monitored system health using Azure Monitor, Log Analytics, and alerts • Secured secrets and certificates with Azure Key Vault • Built CI/CD pipelines using Azure DevOps and GitHub Actions • Automated administration using PowerShell and Azure CLI Tools & Platforms I Work With: • Windows 10/11, Windows Server • Linux (Ubuntu, Debian, CentOS) • VMware, VirtualBox, Hyper-V • Synology NAS, AWS, Azure • Network Monitoring Tools (Zabbix, Nagios, PRTG) • Remote Tools: AnyDesk, TeamViewer, VNC, RDP Why Work with Me? • Proven track record with educational institutes and corporate environments • Detail-oriented and proactive in solving issues • Excellent communication and documentation skills • Available for ongoing support or one-time tasks • 100% committed to client satisfaction and data security

✅ Azure ✅ System Administration ✅ Veeam Certified Engineer ✅ 13+ Certifications ✅ 7+ Years. Managed and Developed infrastructures with 5M+ Users. Highly Passionate and Always updated with new cloud patterns and best security practices. What Value do I provide in my solutions? ✔️ Least privileged access to cloud resources ✔️ Zero Down Time server deployments and High Availability Infrastructures ✔️ Cost Optimized solutions without compromising operational excellence ✔️ Taking responsibility and quick action on critical production problems Why Choose Me: 🔝 Top-Notch Skill Set: As a Cloud Engineer at DataDog and Microsoft Azure Solutions Architect I am experienced in managing enterprise cloud infrastructures on-premises infrastructure, best security practices, analyzing scope, providing optimal recommendations, and developing accordingly 🤝 Client Satisfaction: Always available to explore and discuss new ideas and improvements, any updated needs of the existing infrastructure, and educate clients about their infrastructure to help them make better decisions. 🔍 Research-Driven Approach: Each project is a journey of exploration. I invest time in understanding each project's needs and requirements, meticulously researching to unearth insights and provide industry-standard solutions Certifications: Certified Microsoft Azure Infrastructure Solutions Certified Azure Solutions Architect Expert Certified Windows Server Hybrid Advanced Services Certified: Windows Server Hybrid Administrator Associate Certified Administering Windows Server Hybrid Core Infrastructure Certified CCNA Veeam Certified Engineer (VMCE) 2023 Certified (ISC)² Candidate Microsoft Certified Trainer 2022-2023 Microsoft Certified: Security Operations Analyst Associate Microsoft 365 Certified: Fundamentals Microsoft Certified: Azure Administrator Associate Certified Azure Fundamentals If you have read this far. I appreciate that you took the time to read through my profile. If you want to develop a project, discuss it, or even if you want to further know about my skill set. Feel free to reach out. Regards M Imtiaz

I'm a Microsoft Certified system administrator specializing in Microsoft Azure, Microsoft 365, Windows Server, and hybrid cloud solutions for small and medium-sized businesses. I build secure, reliable IT infrastructures that keep downtime low and operations running smoothly. My Azure work covers VM and network deployment (VNets, Load Balancers, NSGs, Storage Accounts), identity and access management with Microsoft Entra ID (RBAC, Conditional Access, MFA), and proactive monitoring via Azure Monitor and Log Analytics. I also handle backup and disaster recovery using Acronis, Veeam, and Azure Backup/Site Recovery. On Microsoft 365, I manage full tenant administration, Exchange Online, SharePoint/OneDrive, Teams, user/license provisioning, plus security hardening through Conditional Access, MFA, and Defender for Office 365, whether it's a fresh setup, an Exchange migration, or ongoing management. WHAT I OFFER: ✅ Microsoft Azure: Virtual Machines, Virtual Networks, hybrid integration, networking (Load Balancers, NSGs, Azure Firewall), Storage Accounts, FSLogix and Azure Virtual Desktop (AVD) ✅ Azure Identity & Security: Microsoft Entra ID (Azure AD), RBAC, Conditional Access, MFA, and Defender for Cloud ✅ Azure Monitoring: Azure Monitor, Log Analytics, and Application Insights for proactive issue detection ✅ Windows Server (2016–2025): installation, configuration, and administration ✅ Active Directory & Hybrid AD: user management, group policies, Azure AD Connect/sync, and security hardening ✅ Virtualization (Hyper-V/VMware): setup, migration, and optimization of virtual environments ✅ Backup & Disaster Recovery: Acronis, Veeam, and Azure Backup/Site Recovery configuration, monitoring, and testing ✅ Microsoft 365 Administration: tenant setup and management, Exchange Online, SharePoint & OneDrive, Teams, user provisioning and licensing ✅ Microsoft 365 Security: Conditional Access, MFA, Defender for Office 365, and compliance basics ✅ Storage & RAID Configuration: SAN, NAS, and storage health monitoring ✅ Security Hardening & Patch Management: OS, firmware, and software updates ✅ Network Support: DrayTek router setup, VPN configuration, and troubleshooting ✅ Remote IT & Server Support: fast issue resolution and proactive monitoring CERTIFICATIONS: 🎯 Microsoft Certified: Azure Administrator Associate 🎯 Microsoft Certified: Microsoft 365 Administrator 🎯 Microsoft Certified: Azure AI Engineer Associate 🎯 Microsoft Certified: Windows Server Hybrid Administrator Associate 🎯 HPE ProLiant & Blade Server Service and Solution Qualification WHY CHOOSE ME? 🔹 4+ years of professional experience in Microsoft Azure and Windows Server environments 🔹 Proven expertise across Azure infrastructure, Microsoft 365 administration, Active Directory, backup, and disaster recovery 🔹 Reliable, fast, and proactive problem-solving 🔹 Client-focused approach ensuring long-term IT stability and security I specialize in Azure hybrid solutions, Microsoft 365 management, IT support, Windows Server administration, virtualization, and backup management. Let's optimize and secure your on-prem and cloud IT infrastructure to ensure seamless operations for your business 🚀

Over 10 Years of Expertise in IT Infrastructure and Cloud Solutions As a Microsoft consultant, I have expertise in multiple Microsoft products and hold certifications in this area: Microsoft 365 Certified: Enterprise Administrator Expert Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert My Expertise: 1. Entra ID setup, Identity Protection, and Entra ID Security setup ✅️ 2. Microsoft Intune ✅️ 3. Microsoft Defender for EndPoint ✅️ 4. Microsoft 365 setup and administration ✅️ 5. Microsoft Purview along with Security ✅️ 6. All kind of Email Migrations (Any Platform to Microsoft) ✅️ 7. Tenant to Tenant Migration ✅️ 8. Active Directory Implementation, Upgradation & Administration ✅️ 9. DNS Record Issues ✅️ 10. Email Deliverability Issues ✅️ 11. Email Deliverability (DNS, SPF, DKIM, DMARC) ✅️ I am knowledgeable Senior Microsoft Consultant with over 10 years of experience in the local and international market. I've worked as lead engineer for major Chemical and IT industries. My objective is to provide my clients with enterprise knowledge and experience, assist them in finding the correct answer, and put into practice the most effective solution to keep their daily operations running smoothly. Recent projects: 1. Create a hybrid environment for Microsoft Intune and enroll 1000 devices. This method included the implementation of Entra ID Connect to synchronize users and devices. Make sure that the Intune Connecter for AD is set up to provision devices in local AD during Autopilot enrollment. 2. Deployment of Microsoft Active Directory. This approach involved installing the ADDS role on Windows server and promotes the server to DC. 3. Migrate Active Directory from the previous version to the most recent version. The process required a new Windows Server for the installation of ADDS roles. 4. Microsoft Exchange Server deployment. This method requires the Exchange server to be installed on the supported version of Windows Server. Prepare the AD schema, prepare the AD domain, install the Exchange role, and carry out the post-installation processes. 5. Move the Exchange server to M365 using a hybrid environment. The deployment of Entra ID Connect was a part of this, to enable Exchange Hybrid deployment and AD and password synchronization. HCW was deployed to migrate the data. 6. Implement Microsoft Purview by creating sensitivity Labels, DLP, Data Lifecycle management policies to protect organization data I do projects on and off, but I look for long-term commitments to the MSP so that I can contribute to MSP's growth and my career. I am passionate and honest in the spirit of professional ethics. You can get in touch with me for a part-time or full-time position.

I’m a results-driven IT Professional with over 15 years of hands-on experience delivering technical support, infrastructure management, and cloud solutions across a wide range of industries. I specialize in working with MSPs, startups, and SMBs to implement and support scalable, secure, and high-performing IT environments. 🔧 Core Expertise: ✅Cloud Infrastructure (IaaS/PaaS) on AWS & Azure. ✅Microsoft 365 Enterprise administration & migration. ✅Virtualization: VMware, Hyper-V, Citrix. ✅System & Network Administration (LAN/WAN, Routing/Switching, NGFWs). ✅Backup & Disaster Recovery, BCDR, Endpoint Security, and Zero-Day Protection. ✅MSP tools (ConnectWise RMM, Ninja RMM, N-Able RMM, IT Glue, Datto, Axcient BCDR). ✅AVD, RDS Farms, Intune, Conditional Access, AD, DNS, GPO, VPN. ✅Data Center Operations, HP MSA SAN, NetApp Storage, VoIP & Video Conferencing. I’ve successfully led large-scale IT deployments and handled critical tasks like: ⭐Designing and managing enterprise networks and cloud infrastructures. ⭐Providing L2/L3 support for complex escalations across MSP service desks. ⭐Implementing cybersecurity best practices to mitigate ransomware & data breaches. ⭐Supporting on-prem to cloud migrations and hybrid environments. ⭐Migrate On-Prem Servers to Cloud, Exchange Server 2019 to MS365. I pride myself on clear communication, fast response times, and providing long-term value to clients. Whether you need ongoing support, technical leadership, or a trusted freelance partner for your MSP. I’m ready to help. Let’s connect and discuss how I can add value to your IT operations.