Hire the Best Customer Support Freelancers in Bogota, CO

Hi there! I'm María Alejandra, a bilingual Marketing Coordinator and Operations VA from Colombia with 3+ years of experience supporting entrepreneurs, marketing agencies, and growing businesses across the US and Latin America. I specialize in bringing order to creative chaos, managing content calendars, coordinating campaigns, handling email marketing, and keeping operations running smoothly so business owners can focus on the big picture. I've worked as a hands-on Marketing Coordinator for a subscription-based product company managing full content cycles, social media, TikTok Shop, influencer outreach, email marketing, content creation and as a VA for events companies and marketing agencies supporting multiple clients simultaneously. What makes me different: I don't just execute tasks, I understand the strategy behind them. I work independently, communicate proactively, and take ownership of my work without needing micromanagement. 💼 How I Can Support You - Marketing campaign coordination (LATAM & US markets) - Social media management and scheduling - Email marketing (Mailchimp, MailerLite) - Content calendar creation and management - TikTok Shop setup, management and influencer outreach - SEO blog writing and content repurposing - Design for social media and email - Short-form video editing - Project and operations coordination - Bilingual copy and translation (EN/ES) - Administrative and executive support 🛠️ Key Skills 📧 Email marketing: Mailchimp, MailerLite, Klaviyo 📱 Social media & Scheduling: Meta Business Suite, Buffer, TikTok, LinkedIn 🛍️ TikTok Shop, Shopify, Linktree 🎨 Design: Canva Pro, Photoshop, Figma 🎬 Video editing: CapCut, DaVinci Resolve, InShot, Lightroom 📆 Project management: Monday, Notion, Asana, ClickUp, Google Calendar 🗂️ File & asset management: Google Workspace, Dropbox, DocuSign, Microsoft Office 365, OneDrive, Slack, Zoom, Loom 🖥️ Web & Ecommerce: WordPress, Wix, Shopify, Squarespace, Duda 📊 Analytics & reporting: Google Sheets, Meta Ads Manager ✍️ SEO blog writing and content strategy 🤝 Influencer coordination and TikTok affiliate management 🌍 Bilingual: Spanish (Native) / English (Advanced) ✔️ Organized, proactive and reliable ✔️ Works independently with minimal oversight ✔️ Full-time freelancer: available for long-term roles 📩 Message me or send an invite, I'd love to support your business!

Hello! I'm Mariana, a native Spanish speaker from Colombia. As a 🔝 Top Rated freelancer on Upwork with a 100% Job Success and ⭐⭐⭐⭐⭐ reviews from my clients, I'm here to make your projects a success with my experience in virtual assistance, data entry, creative writing, and artificial intelligence (AI) tools. 🎯 1. Your Strategic Virtual Assistant 🎯 📅 Calendar management and scheduling: Coordinating meetings and organizing appointments. 🗂️ Project coordination 📞 Customer support: Responding to inquiries and managing emails. 🌎 Travel planning: Researching and booking accommodations and activities. 📈 Data analysis: Creating reports and performance summaries. 🧾 Document preparation: Writing and formatting reports and presentations. 🎨 Visual content creation: Designing graphics and infographics in Canva. ----------------------------------------------------------------------------------------------------------------- 🔹 3. Creative Writing and Copywriting 🔹 With solid experience in various writing formats, I bring creativity and clarity to all types of content, including: ✍️ Blogs, articles, and informational pieces 🎭 Creative and technical writing 🔍 Text proofreading in Spanish and translation (English to Spanish) ----------------------------------------------------------------------------------------------------------------- 🔹 4. AI Tools and USP Specialist 🔹 Skilled in AI-powered tools, I help clients stand out by leveraging advanced technology: 🤖 Content creation and optimization with AI 📈 Development of Unique Selling Propositions (USPs) with AI insights ----------------------------------------------------------------------------------------------------------------- 💻 Technology Tools I Use 💻 Microsoft Office (Word, Excel, PowerPoint, Forms, OneDrive) Notion Google Suite (Docs, Sheets, Slides, Drive, Calendar) Canva | WordPress | Issuu | Snappa 💬 Client Testimonials 💬 "Mariana is a very ambitious person eager to make things happen!" ⭐⭐⭐⭐⭐ "Mariana delivered good results." ⭐⭐⭐⭐⭐ 🚀 Ready to Work Together? 🚀 With over 5 years of experience in various fields, I have developed strong skills in organization, attention to detail, and creative thinking. As an anthropologist, I bring a unique perspective, and my clients know me for my proactivity and commitment to delivering high-quality work on time. Feel free to contact me, and let’s bring your ideas to life! Best regards, Mariana.

My name is Daniel Alfaro, I am a multi-disciplined, available daily and proficient in technology and digital tools, expert on customer support, administration and monitoring of databases. Knowledge in management and supervision of staff performance and coaching. With more than six years on experience in different companies. Knowledge and abilities: ✓ Advanced english (C1). ✓ Windows, Microsoft Office and Google Suite, tools and spreadsheets skills. ✓ Quality Control ✓ Data entry and control ✓ AMDOCS. ✓ Basic science principles. ✓ Economics. ✓ Project formulation. ✓ Process optimization. ✓ Multi-task effectively. ✓ Drafting letters. ✓ Leadership. ✓ Development and execution of management indicators - KPI's. ✓ IT industry. ✓ Teamwork and communication lines. ✓ Excel medium and advanced. ✓ Interpersonal relationships. ✓ Strong communication skills. ✓ Resourceful and innovation. ✓ Commitment and responsability. ✓ Customer service. ✓ Data organization. ✓ Translate. ✓ Use of applications and technology. ✓ Highly-skilled remote professional. ✓ Writing emails and managing commercial communications. ✓ Scheduling and coordinating meetings. ✓ Online research. ✓ Data collection. ✓ Time management. ✓ Fast typing skills. ✓ Proactive and resourceful problem solver. ✓ Quick learner. ✓ Project management software. ✓ Data entry / Copywriter. Experience: DATA STEWARD QUALITY CONTROLLER ADMINISTRATIVE ASSISTANT. RECEPCIONIST. TECHNICAL SUPPORT. MONITOR AND MONEY COLLECTOR. SALESMAN AND ASSISTANT. WORK TEAM SUPERVISION. My character as a young-wild freelancer will help your workload lighter. Organized, responsible, proactive, self-taught person in search to learn.

I am a Virtual Assistant specialized in administrative support, data management, and task optimization. I help businesses and entrepreneurs stay organized, save time, and reduce their administrative workload by providing efficient, accurate, and reliable support. I hold a degree in Business Administration and have solid experience using tools such as Microsoft Office (Excel, Word, PowerPoint, Outlook) and Google Sheets. 🔹 How I can support you ⬩ Data entry and data management (Excel, Google Sheets) ⬩ Database organization and cleanup ⬩ Document creation, editing, and formatting in Word ⬩ PDF to editable Word conversion ⬩ Transcription from PDFs or images ⬩ Email management (organization, filters, and automation) ⬩ Customer support via email and chat ⬩ Uploading and updating website content and inventory ⬩ Creation of professional documents (reports, proposals, letters) ⬩ Basic image editing using Canva ⬩ Scheduling and coordinating meetings (Zoom, Teams) and task follow-up 🔹 What you can expect from me ⬩ Strong attention to detail ⬩ Excellent organization and deadline management ⬩ Clear and consistent communication ⬩ Adaptability to different tools and workflows My goal is to help you work more efficiently and keep your business running smoothly and organized. 📌 Native language: Spanish 📌 English: Professional written communication I’m ready to support you and add value from day one.

Over 6 years in customer service. I bring a calm, solution-focused approach to every interaction. I’m efficient, adaptable when situations call for a personal touch, and committed to delivering responses that are timely, clear, and customer-centered.

⭐️ Clear copy turns interest into revenue ⭐️ Hi, I'm Catalina, a copywriter specializing in persuasive, conversion-driven copy for social media, ads, and sales funnels. I help creators, agencies, and digital businesses turn attention into action through strategic content, clear messaging, and sales-focused storytelling. I write copy with one goal in mind: conversion. I've developed social media scripts, ad copy, VSLs, email sequences, landing pages, and funnel strategies that generated $48,000+ in direct revenue, scaled a 30M+ follower brand by 700K followers in under 2 months, and increased email CTR by up to 41% by aligning messaging, audience awareness, and offer intent. Here's how I can support your business: ✅ Write high-conversion video scripts for social media and ads (TikTok, Meta, Instagram) ✅ Develop ad copy and hooks that stop the scroll and drive action ✅ Create VSL scripts that educate, persuade, and sell ✅ Design sales page and landing page copy aligned with buyer psychology ✅ Build email sequences for launches, nurturing, and closing ✅ Improve conversion rates through clearer messaging and CTAs These are the types of outcomes I've delivered: ✔ Scaled a 30M+ follower health & wellness brand by 700K followers in under 2 months through viral content, generating 4.3M views per piece ✔ Produced 40+ high-conversion video scripts weekly for supplement sales campaigns across TikTok, Facebook, and Instagram ✔ Increased email click-through rates by 41% through copy optimization and CTA clarity ✔ Improved lead-to-sale conversion by 32% by refining offer positioning and email flow ✔ Supported launches with 150+ sales-focused copy assets across social media, VSLs, emails, and landing pages I work best with clients who want copy that sells, not just words that sound good. Send me a message and let's turn your content into a revenue-driven system.