Hire the Best Virtual Assistants
in Colombia

I help marketing teams and growing businesses improve execution by organizing workflows, coordinating projects, and strengthening communication across teams. If your projects feel disorganized, deadlines are hard to manage, or communication between team members and clients is inconsistent, the issue is often in how workflows are structured. I work at the intersection of operations and project coordination, supporting teams in managing tasks, aligning priorities, and ensuring projects move forward smoothly. With a background in engineering, I bring a structured, process-driven approach to marketing operations — identifying inefficiencies, improving systems, and helping teams operate with more clarity and consistency. I have experience supporting remote teams with: ⭐Project coordination and task tracking ⭐Marketing workflow organization ⭐Client and internal communication ⭐Calendar and deadline management ⭐Documentation and process structuring (Notion, Google Workspace) I’m comfortable working with tools like Slack, Notion, Google Workspace, and CRM systems, allowing me to integrate quickly into existing workflows and support fast-paced teams. My focus is not just on managing tasks, but on improving how projects are executed, so teams can deliver on time, stay aligned, and scale without chaos. 📌 I also offer consultations to review and optimize marketing workflows, project coordination, and team communication.

📌 Need reliable support to manage customer messages, organize daily tasks, and keep your clients well attended? I provide customer service and administrative support focused on clear communication, organization, and problem resolution. ✨ I can help your business save time by handling daily support tasks such as: 🔹 Email Support 🔹 Online Chat Support 🔹 Customer Service Support 🔹 Calendar Management 🔹 Data Entry 🔹 Problem Resolution 🔹 Microsoft Excel 🔹 Google Docs, Gmail, WhatsApp, and Zoom 💡 My strengths include attention to detail, organization, adaptability, clear communication, and a strong service attitude. 🌎 Native Spanish speaker with basic English skills for simple communication and customer support tasks. 🤝 Let’s work together to keep your daily operations organized and your customers supported.

Virtual Assistant, Operations & Marketing Coordinator with 6 years of experience supporting founders, startups, and growing businesses. My background spans operations, executive assistance, project coordination, customer support, content operations, and marketing, giving me a well-rounded understanding of how growing businesses run. I'm comfortable wearing different hats, coordinating across teams, improving workflows, and keeping projects moving from idea to execution. Most recently, I've been working with marketing agencies, managing content workflows, AI-assisted content creation, social media operations, and collaborating with creative teams. My background in admin, accounting and customer service also gave me a strong foundation in organization, documentation, and process management. I'm comfortable with tools like Notion, Microsoft Office, Google Workspace, Shopify, QuickBooks, Adobe Creative Suite, ChatGPT, and Claude, and I adapt quickly to new systems and workflows.

Native Spanish speaker | Excellent communication skills - Software development & technical troubleshooting - Project management & office automation tools - Fast problem resolution with clear, professional communication - Dedicated support that enhances customer satisfaction and retention

Hello! I'm Mariana, a native Spanish speaker from Colombia. As a 🔝 Top Rated freelancer on Upwork with a 100% Job Success and ⭐⭐⭐⭐⭐ reviews from my clients, I'm here to make your projects a success with my experience in virtual assistance, data entry, creative writing, and artificial intelligence (AI) tools. 🎯 1. Your Strategic Virtual Assistant 🎯 📅 Calendar management and scheduling: Coordinating meetings and organizing appointments. 🗂️ Project coordination 📞 Customer support: Responding to inquiries and managing emails. 🌎 Travel planning: Researching and booking accommodations and activities. 📈 Data analysis: Creating reports and performance summaries. 🧾 Document preparation: Writing and formatting reports and presentations. 🎨 Visual content creation: Designing graphics and infographics in Canva. ----------------------------------------------------------------------------------------------------------------- 🔹 3. Creative Writing and Copywriting 🔹 With solid experience in various writing formats, I bring creativity and clarity to all types of content, including: ✍️ Blogs, articles, and informational pieces 🎭 Creative and technical writing 🔍 Text proofreading in Spanish and translation (English to Spanish) ----------------------------------------------------------------------------------------------------------------- 🔹 4. AI Tools and USP Specialist 🔹 Skilled in AI-powered tools, I help clients stand out by leveraging advanced technology: 🤖 Content creation and optimization with AI 📈 Development of Unique Selling Propositions (USPs) with AI insights ----------------------------------------------------------------------------------------------------------------- 💻 Technology Tools I Use 💻 Microsoft Office (Word, Excel, PowerPoint, Forms, OneDrive) Notion Google Suite (Docs, Sheets, Slides, Drive, Calendar) Canva | WordPress | Issuu | Snappa 💬 Client Testimonials 💬 "Mariana is a very ambitious person eager to make things happen!" ⭐⭐⭐⭐⭐ "Mariana delivered good results." ⭐⭐⭐⭐⭐ 🚀 Ready to Work Together? 🚀 With over 5 years of experience in various fields, I have developed strong skills in organization, attention to detail, and creative thinking. As an anthropologist, I bring a unique perspective, and my clients know me for my proactivity and commitment to delivering high-quality work on time. Feel free to contact me, and let’s bring your ideas to life! Best regards, Mariana.

💼 Bilingual Virtual Assistant | Content & Business Management Specialist 💼 I am a professional virtual assistant supporting businesses and individuals in organizational, administrative, and social media tasks. My focus is on efficiency, attention to detail, and optimizing digital operations. ✅ Services I offer: 🔹 Virtual Assistant (administrative support, scheduling, emails, invoicing) 🔹 Video editing & production (UGC, intros, outros, eLearning, e-commerce) 🔹 Graphic design for social media & streamers 🔹 Image editing & résumé design 🔹 Writing & proofreading (blogs, social media, websites, case studies) 🔹 Translation (English & Spanish) & transcription 🔹 Business plans, market research & consulting 🔹 Data processing, cleaning & visualization 🔹 Digital marketing: social media, video marketing, email marketing & e-commerce 🔹 Comment management & public relations on social media I am fluent in both Spanish and English, allowing me to provide comprehensive services for clients in different markets. If you need reliable, creative, and efficient assistance, I’d be happy to help! 📩 Message me, and let’s optimize your business together.