⭐️ Organized operations and seamless execution help businesses scale more efficiently ⭐️
Hi, I’m Juan José, an Operations Coordinator and Project Support Specialist with more than 8 years of experience helping founders and growing businesses streamline operations, coordinate projects, improve processes, and keep day to day execution running efficiently.
I help founders, managers, and growing teams stay organized by coordinating projects, tracking priorities, improving operational workflows, and ensuring execution stays on track. My experience includes project coordination, business operations, ClickUp workflow management, KPI tracking, process improvement, SOP documentation, stakeholder communication, and operational reporting across service-based and multi-site organizations.
Here’s how I can support your business:
✅ Coordinate projects, timelines, and operational priorities
✅ Build and improve operational processes and SOP documentation
✅ Manage stakeholder communication and follow-up across teams
✅ Track KPIs, dashboards, and business performance metrics
✅ Manage workflows using ClickUp, Google Workspace, Microsoft Office, and collaborative project management tools
✅ Support cross-functional teams with day-to-day operational execution
These are the types of outcomes I've delivered:
✔ Coordinated operational activities across more than 13 public sports facilities, ensuring consistent maintenance execution and operational continuity.
✔ Coordinated logistics and distribution operations for multinational clients including Kellogg's, Nestlé, and Kimberly-Clark, supporting nationwide supply chain execution.
✔ Reduced operational delays through improved workflow coordination, operational reporting, and proactive follow-up with multiple stakeholders.
✔ Coordinated more than 20 simultaneous operational workflows while maintaining organization, communication, and timely execution.
✔ Managed relationships with public institutions, contractors, vendors, and cross-functional stakeholders to ensure efficient project execution.
✔ Standardized operational processes and documentation to improve consistency, visibility, and execution across teams.
If you're looking for someone who can bring structure, improve execution, and keep your operations running smoothly, send me a message I'd be happy to support your team.
Calendar Management
Calendar
Project Management
Business Operations
Administrative Support
Process Improvement
Internal Reporting
Stakeholder Management
Scheduling
Project Planning
Project Workflows
Data Entry
Team Management
Virtual Assistance
Customer Relationship Management
Supply Chain Management
Microsoft Excel
Communications
Public Relations
Business Services
Mary Luz V.
Bogota, Colombia
$8/hr
5.0
2 jobs
Virtual Assistant | Customer Support | Email & Admin Management
💛 What is the most urgent need for your business right now: time, order, or results? 🌸
💜 “Delegating isn’t always easy, but doing it well can make the difference between moving forward or staying stuck.”
Hello, I’m Mary Luz, a Virtual Assistant with over 5 years of experience in customer support, administrative assistance, and calendar management.
I understand what it’s like to run a business while juggling messages, organizing documents, coordinating appointments, and following up with clients — all at the same time.
You don’t have to do it all alone; I ensure your business runs smoothly with clarity and efficiency.
💼 WHAT I CAN BRING TO YOUR BUSINESS 💛
📌 Active listening and clear communication
📌 Autonomy and reliability — I solve problems without constant supervision
📌 Warm, human interaction with your clients 🌸
📌 Proactive follow-ups and accountability
📌 Organizational skills that help lighten your workload
💻 TOOLS I USE WITH CONFIDENCE 💛
📌 Excel — spreadsheets, inventory control, and reports
📌 Word — drafting and editing documents
📌 WhatsApp Business and email management
📌 VoIP calls and calendar coordination
📌 Creating payment slips, attendance sheets, and internal reports
✨ I love bringing clarity and structure to what feels chaotic.
If you’re looking for real results without losing the human touch, it will be a pleasure to support your business growth.
With commitment, empathy, and a results-driven mindset, 💚
Mary Luz
Calendar Management
Virtual Assistance
Administrative Support
Customer Service
Email Management
File Management
Time Management
Microsoft Excel
Microsoft Word
Client Management
Data Entry
Online Market Research
Document Format
Communication Skills
Team Management
Yenny Alejandra C.
Santa Rosa de Cabal, Colombia
$10/hr
5.0
10 jobs
I am a detail-oriented Virtual Assistant and Administrative Professional with experience supporting legal, administrative, and customer-facing operations.
My background includes document management, legal research, CRM management, data entry, appointment scheduling, customer support, billing assistance, and administrative coordination.
I have experience working remotely with U.S. companies and I'm comfortable handling confidential information, organizing databases, managing spreadsheets, coordinating calendars, responding to emails, and supporting daily business operations.
As a Law student, I bring strong analytical skills, attention to detail, and a structured approach to every task. I learn new software quickly and enjoy improving workflows through organization and technology.
I am committed to delivering accurate, reliable, and timely work while providing excellent communication and professional support.
Skills
✅ Legal Assistant
✅ Administrative Assistant
✅ Virtual Assistant
✅ Executive Assistant
✅ Data Entry Specialist
✅ CRM Administrator
✅ Billing Assistant
✅ Operations Assistant
✅ Client Support Specialist
✅ Intake Specialist
✅ Contract Administrator
✅ Compliance Assistant
Calendar Management
Client Management
Customer Service
Data Entry
Administrative Support
Administrative Law
Customer Support
CRM Development
Legal Assistance
Virtual Assistance
Microsoft Excel
Data Cleaning
Email Support
Phone Support
Executive Support
Executive Search
File Management
Lara Cristina P.
Barrancabermeja, Colombia
$11/hr
5.0
7 jobs
Need a reliable bilingual professional who can support your customers, manage administrative tasks, conduct online research, and create high-quality content?
I'm a bilingual English-Spanish professional with experience in Customer Support, Data Curation, SEO Writing, Research, and Administrative Support. I help businesses stay organized while delivering excellent customer experiences.
Calendar Management
Content Marketing
SEO Writing
Copywriting
Content Creation
Virtual Assistance
Email Management
Documentation
Data Entry
Microsoft Office
Google Workspace
Customer Service
Customer Experience
Bilingual Education
Problem Resolution
Generative AI Prompt
ChatGPT Prompt
Saint M.
Cali, Colombia
$20/hr
5.0
5 jobs
Detail-Oriented Virtual Assistant | Administrative, Operations & Executive Support | 3+ Years Experience
Hi there! I’m Saint, a Virtual Assistant specializing in Administrative, Operations, and Executive Support. With 4+ years of experience, I help businesses streamline workflows, manage busy inboxes and calendars, and keep operations running smoothly behind the scenes.
I’ve supported logistics companies, tech firms, and service providers—handling high-volume tasks, client communications, and cross-team coordination without missing details. From AP/AR invoices and scheduling to onboarding new clients or employees and keeping projects on track, I make sure things get done right and on time.
Calendar Management
Email Management
Administrative Support
Virtual Assistance
Project Management
Data Entry
Travel Planning
Recruiting
Document Review
Database Management
Google Workspace
Office 365
Account Management
Executive Support
Accounting
Geraldine A.
Cartagena, Colombia
$12/hr
4.3
13 jobs
I build integrated social media + operations systems that keep your brand visible, your business organized, and your audience engaged. You get consistent content, streamlined operations, and actual results, not just tasks checked off.
With 3+ years supporting 15+ clients across industries, I've learned that successful brands aren't built on creativity alone, they're built on SYSTEMS. The right structure, the right timing, the right voice.
WHAT I DO
Social Media Management
✺ Content strategy and monthly planning aligned with your business goals
✺ Copywriting and content creation (Reels, captions, scripts, stories)
✺ Video editing and short-form content optimization (CapCut, Adobe Premiere Pro)
✺ Graphic design and visual branding (Canva, Adobe Illustrator, Figma)
✺ Community management and engagement strategy
✺ Performance analytics and optimization (Google Analytics, Meta Business Suite, Metricool)
✺ Content scheduling and posting (Instagram, LinkedIn, TikTok, Facebook, Pinterest)
Virtual Assistant & Operations Management
✺ Email and calendar management (Google Workspace, Microsoft 365, Calendly)
✺ Project and task coordination (Notion, Asana, ClickUp, Trello)
✺ Workflow automation and system setup (Zapier, automation frameworks)
✺ CRM management and data entry (HubSpot, Active Campaign)
✺ Client communication and follow-ups
✺ Administrative and billing support
✺ Performance tracking and reporting
Marketing & Growth Strategy
✺ Lead generation campaigns and outreach sequences (Lemlist, Sales Navigator)
✺ Email marketing automation and nurture sequences (Active Campaign, HubSpot, ManyChat)
✺ Website optimization and SEO strategy (WordPress, Google Analytics)
✺ Sales funnel design and conversion optimization
✺ Multi-platform campaign coordination
TOOLS I USE DAILY
✺ Design & Content Creation: Canva, Adobe Suite (Photoshop, Illustrator, Premiere Pro, After Effects), CapCut, Figma
✺ Email & Marketing Automation: HubSpot, Active Campaign, Lemlist, ManyChat
✺ Project Management & Organization: Notion, Asana, ClickUp, Trello
✺ Communication & Scheduling: Google Workspace, Microsoft 365, Slack, Calendly
✺ Analytics & Performance: Google Analytics, Metricool, Meta Business Suite, HubSpot
✺ Sales & Outreach: Lemlist, Sales Navigator, LinkedIn
✺ Web & Content: WordPress, Google Workspace
My approach to tool selection is simple: I choose based on what works for YOUR business, not based on what's trendy. Sometimes that's Notion, sometimes it's Asana. Sometimes it's a simple spreadsheet with automation. The tool serves the system, not the other way around.
MY PHILOSOPHY
You can create amazing content, but if it's not organized, if it's not tracked, if it's not part of a larger strategy, it's just noise. I build frameworks where every piece of content, every email, every task has a place and a purpose.
I also believe in bilingual support. I work fluently in English and Spanish, which means I can manage your brand communications, client outreach, and internal coordination across both languages without translation gaps.
WHAT YOU GET
✺Strategy & Planning — Clear content calendars, organized workflows, and quarterly roadmaps
✺Consistent Execution — Content delivered on schedule, systems that run themselves, no surprises
✺Professional Communication — Organized, reliable, bilingual support, always on-brand
✺Performance Tracking — Weekly analytics reviews, monthly reports, you always know what's working
✺Growth Architecture — Not just growth, but SCALABLE growth built on systems that don't break
I work best with clients who understand that growth without organization is chaos, and organization without strategy is busywork. I'm looking for brands and businesses that are ready to scale with intention and structure.
Whether you need full social media management, operational support, or both — I can help you move from scattered ideas to organized, consistent, measurable growth. Let's talk about your vision and your 90-day roadmap.
Bilingual support. Systems-first approach. Actual results.
Social Media Strategy
Content Planning
Community Management
Social Media Engagement
Copywriting
Website Copywriting
Newsletter
Content Management Plan
Keyword Research
Project Management
Personal Branding
Strategic Planning
Growth Strategy
Content Strategy
Virtual Assistance
Administrate
Organizational Plan
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