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in Colombia

Business Administration Professional, bilingual (Spanish and English), specialized in digital marketing with 5+ years of experience optimizing businesses online. Also experienced as a virtual assistant in administrative support, offering a strategic blend of digital and organizational skills to drive efficiency and growth. ✔️ Social media strategy: Align your business goals with effective strategies as a social media manager ✔️ Content creation & scheduling: Keep your channels vibrant and active as a social media organizer in order to build loyal community ✔️ Performance tracking & analytics: Optimize for growth using data-driven insights. ✔️Comprehensive virtual support: From task management to calendar and email campaing handling, I’m your go-to virtual admin assistant. ✔️ Customer service & data entry: Streamline operations with efficient handling of administrative tasks. ✔️ Project management: Organize workflows and ensure timely project completion. ✅ Tech-savvy solutions: Proficient in tools like Excel, Google Suite, Canva, Meta, WordPress, Mailchimp, Asana, Slack and ClickUp Why Hire Me: As a digital marketing specialist with international client experience, I provide effective communication and quick responses focused on measurable results. My unique advantage is that my personal habits of constantly being on social media and consuming visual content allow me to detect emerging trends and create relevant content that connects with global audiences. Let me help you optimize your time and enhance your project. Contact me today to discuss your project!

💼 Bilingual Virtual Assistant | Content & Business Management Specialist 💼 I am a professional virtual assistant supporting businesses and individuals in organizational, administrative, and social media tasks. My focus is on efficiency, attention to detail, and optimizing digital operations. ✅ Services I offer: 🔹 Virtual Assistant (administrative support, scheduling, emails, invoicing) 🔹 Video editing & production (UGC, intros, outros, eLearning, e-commerce) 🔹 Graphic design for social media & streamers 🔹 Image editing & résumé design 🔹 Writing & proofreading (blogs, social media, websites, case studies) 🔹 Translation (English & Spanish) & transcription 🔹 Business plans, market research & consulting 🔹 Data processing, cleaning & visualization 🔹 Digital marketing: social media, video marketing, email marketing & e-commerce 🔹 Comment management & public relations on social media I am fluent in both Spanish and English, allowing me to provide comprehensive services for clients in different markets. If you need reliable, creative, and efficient assistance, I’d be happy to help! 📩 Message me, and let’s optimize your business together.

Hello! I'm Mariana, a native Spanish speaker from Colombia. As a 🔝 Top Rated freelancer on Upwork with a 100% Job Success and ⭐⭐⭐⭐⭐ reviews from my clients, I'm here to make your projects a success with my experience in virtual assistance, data entry, creative writing, and artificial intelligence (AI) tools. 🎯 1. Your Strategic Virtual Assistant 🎯 📅 Calendar management and scheduling: Coordinating meetings and organizing appointments. 🗂️ Project coordination 📞 Customer support: Responding to inquiries and managing emails. 🌎 Travel planning: Researching and booking accommodations and activities. 📈 Data analysis: Creating reports and performance summaries. 🧾 Document preparation: Writing and formatting reports and presentations. 🎨 Visual content creation: Designing graphics and infographics in Canva. ----------------------------------------------------------------------------------------------------------------- 🔹 3. Creative Writing and Copywriting 🔹 With solid experience in various writing formats, I bring creativity and clarity to all types of content, including: ✍️ Blogs, articles, and informational pieces 🎭 Creative and technical writing 🔍 Text proofreading in Spanish and translation (English to Spanish) ----------------------------------------------------------------------------------------------------------------- 🔹 4. AI Tools and USP Specialist 🔹 Skilled in AI-powered tools, I help clients stand out by leveraging advanced technology: 🤖 Content creation and optimization with AI 📈 Development of Unique Selling Propositions (USPs) with AI insights ----------------------------------------------------------------------------------------------------------------- 💻 Technology Tools I Use 💻 Microsoft Office (Word, Excel, PowerPoint, Forms, OneDrive) Notion Google Suite (Docs, Sheets, Slides, Drive, Calendar) Canva | WordPress | Issuu | Snappa 💬 Client Testimonials 💬 "Mariana is a very ambitious person eager to make things happen!" ⭐⭐⭐⭐⭐ "Mariana delivered good results." ⭐⭐⭐⭐⭐ 🚀 Ready to Work Together? 🚀 With over 5 years of experience in various fields, I have developed strong skills in organization, attention to detail, and creative thinking. As an anthropologist, I bring a unique perspective, and my clients know me for my proactivity and commitment to delivering high-quality work on time. Feel free to contact me, and let’s bring your ideas to life! Best regards, Mariana.

I am a dedicated and bilingual professional with a strong background in the healthcare sector, scheduling, and inside sales. With proven success in customer service, appointment setting, and efficient problem-solving, I bring a results-driven approach to every task. I am passionate about ensuring a smooth and professional client experience, from first contact to final follow-up. What I Do Best: • Bilingual Appointment Setting & Call Management Fluent in English and Spanish, I excel at handling inbound and outbound communications for both healthcare and sales teams. I’m experienced in booking appointments, verifying patient/client information, handling insurance inquiries, and delivering professional and empathetic support over the phone, chat, and email. • Scheduler & Inside Sales Expertise Currently working as a Scheduler and Inside Sales Representative, I manage real-time scheduling, service coordination, and client follow-ups. I assist leads and clients through the full sales funnel, from initial inquiry to service delivery, ensuring conversion and client satisfaction. • CRM and Software Proficiency I am highly experienced in industry-standard platforms such as: Healthcare CRM: eClinicalWorks (ECW), Availity, My Contact Center Sales & Scheduling Tools: Jobber, CallRail, Slack Communication & Coordination: Zoom, Google Workspace, Microsoft Teams I navigate CRM tools with speed and accuracy, maintaining organized records and ensuring that no detail is missed. • Fast Learner & Detail-Oriented I adapt quickly to new systems and workflows, always aiming for efficiency, precision, and quality. Whether I’m supporting patients or managing client leads, I maintain a high standard of professionalism and communication. Let’s Work Together If you're looking for a reliable, bilingual team member who can confidently manage appointments, sales processes, or customer interactions in English and Spanish, I’d love to be part of your project. I'm ready to help your business grow while making your clients feel truly supported.

Stop worrying about editing and posting. I help you stay consistent on social media. I handle the daily social media tasks so you can focus on running your business. I’m a reliable Social Media VA & Content Creator who supports small businesses with clean designs, engaging videos, and organized workflows. ✨ How I can support you: • Short-Form Video Editing Reels, Shorts & TikToks using CapCut and Canva (captions, music sync, cuts, transitions). • Canva Content Creation I create clean and eye-catching Instagram and Pinterest posts, carousels, and story designs. • Social Media VA Support Scheduling content (Meta Business Suite / Buffer) + responding to comments and DMs. • AI-Enhanced Workflow I use AI tools to speed up content creation, improve ideas, and deliver faster results without sacrificing quality. I am looking for a long-term opportunity to grow with your brand. Click the green "Invite" button, and let’s discuss how I can take these tasks off your plate!

Organized, reliable, and bilingual (English–Spanish) Virtual Assistant with solid experience in administrative support, scheduling, customer service, and sales coordination. I help busy professionals and business owners manage their daily operations smoothly and efficiently. I specialize in: 📅 Calendar and email management (Outlook, Gmail, Google Calendar) 💬 Client communication & customer support (chat, email, or calls) 📞 Appointment setting & lead follow-up 🧾 Data entry, reports, and CRM updates (Salesforce, HubSpot, AgencyZoom, etc.) 🎯 Sales support and negotiation assistance 🗂 Meeting coordination, note-taking, and document organization 🎨 Basic design and content tasks using Canva and Google Workspace tools I’m detail-oriented, proactive, and adaptable, with a proven ability to multitask while maintaining accuracy and professionalism. My background in customer service and sales has strengthened my communication and problem-solving skills — allowing me to deliver excellent results and build long-term relationships with clients. If you’re looking for a dependable, bilingual assistant who can handle your administrative tasks, manage your inbox, or coordinate your schedule efficiently — I’d love to help you save time and stay organized!