I provide consulting services that enhance operational integrity, efficiency, and profitability through tailored solutions in IoT systems, reliability processes, and strategic business consulting. My approach integrates engineering precision, leadership development, and applied psychology to help business owners and managers in industries such as manufacturing, engineering, energy, and hospitality optimize performance, scale operations, and achieve sustainable growth. As both an engineer and coach, my mission is to design effective, people-centered systems that transform vision into measurable results.
SCADA
PLC
Engineering Management
Operations Analytics
Operational Planning
Management Skills
Lean Consulting
Kaizen
Business
Business Coaching
Business Consulting
Business Intelligence
Piping & Instrumentation Diagram
Industrial Automation
Industrial Internet of Things
Microsoft Excel
Office Administration
Automation
Microsoft Excel PowerPivot
Data Entry
Database Management
Digital Electronics
Iria Escorcia V.
Barranquilla, Colombia
$20/hr
5.0
7 jobs
I help organizations transition from manual task management to scalable, automated operational systems.
With over 4 years of experience in technology and marketing, I specialize in designing workflows that enable teams to focus on their core goals. My approach is centered on building sustainable structures that support long-term growth and operational excellence.
How I can support your operations:
🔹 ClickUp Ecosystem Design: As a Certified ClickUp Expert, I build customized environments that align with your team’s specific needs, ensuring full visibility and efficient tracking.
🔹 Agile & Scrum Methodologies: I implement practical frameworks that help teams consistently and predictably deliver high-quality results.
🔹 Process Standardization: I focus on creating clear SOPs and workflows that turn individual knowledge into reliable, repeatable company processes.
🔹 Full-Cycle Project Leadership: I manage projects from initial planning to final delivery, ensuring every stage meets your business objectives.
Background and Professional Development:
✅ Certified ClickUp Expert.
✅ Scrum Master & Agile Coach.
✅ Currently pursuing an MBA in Digital Project Management.
✅ Expert in Microsoft Project and workflow automation.
I'm a strong advocate for systems-based management and clear communication. If you are looking to professionalize your project management and build a more efficient operational foundation, I'd be happy to discuss how we can work together.
Business Operations
Project Management
Agile Software Development
Software Development
Agile Project Management
Management Skills
Business Management
Marketing
Ecommerce
Scrum
ClickUp
Process Modeling
Business Process Automation
SaaS
Management Consulting
IT Management
Ana Sofia C.
Medellin, Colombia
$16/hr
5.0
1 jobs
Operations Manager with over 5 years of international experience supporting business leaders, medical professionals, and organizations across the U.S. and LATAM. Experienced in operations management, process improvement, project coordination, and business support, with a strong foundation in international business. Highly organized and results-driven, with a proven ability to streamline workflows, improve productivity, and ensure efficient operations in remote environments.
Team Management
Accounting Basics
Management Accounting
Accounting
Quality Audit
Quality Control
Customer Care
Process Safety
Executive Support
Virtual Assistance
Executive Summary
Ehileen O.
Medellin, Colombia
$10/hr
4.0
1 jobs
Hi! I’m an experienced Operations and Customer Success professional with 5+ years of supporting executives, optimizing business operations, managing CRM systems, and improving customer experiences for U.S.-based companies.
My background combines executive support, sales operations, customer success, and team leadership. I’ve managed calendars, coordinated projects, optimized workflows, maintained CRM data, created reports, tracked KPIs, and supported leadership teams in making data-driven decisions.
Most recently, I’ve worked with U.S. healthcare and energy companies, providing administrative support, managing customer communications, improving internal processes, and ensuring operational excellence across multiple departments.
I’m highly organized, proactive, detail-oriented, and capable of working independently while handling confidential information with professionalism.
What I can help you with:
✔ Executive & Virtual Assistance
✔ Calendar & Inbox Management
✔ CRM Management (HubSpot & Salesforce)
✔ Customer Success & Client Support
✔ Operations Management
✔ KPI Tracking & Reporting
✔ SOP Documentation & Process Improvement
✔ Project Coordination
✔ Data Entry & Research
✔ Spreadsheet & Report Creation
✔ Team Coordination
✔ English & Spanish Communication
If you’re looking for someone who takes ownership, improves processes, and keeps operations running smoothly, I’d love to support your business.
Social Media Lead Generation
Lead Generation
Administrative Support
Executive Support
Sales Strategy
Translation
Management Skills
Juan Jose A.
Barranquilla, Colombia
$22/hr
5.0
1 jobs
⭐️ Organized operations and seamless execution help businesses scale more efficiently ⭐️
Hi, I’m Juan José, an Operations Coordinator and Project Support Specialist with more than 8 years of experience helping founders and growing businesses streamline operations, coordinate projects, improve processes, and keep day to day execution running efficiently.
I help founders, managers, and growing teams stay organized by coordinating projects, tracking priorities, improving operational workflows, and ensuring execution stays on track. My experience includes project coordination, business operations, ClickUp workflow management, KPI tracking, process improvement, SOP documentation, stakeholder communication, and operational reporting across service-based and multi-site organizations.
Here’s how I can support your business:
✅ Coordinate projects, timelines, and operational priorities
✅ Build and improve operational processes and SOP documentation
✅ Manage stakeholder communication and follow-up across teams
✅ Track KPIs, dashboards, and business performance metrics
✅ Manage workflows using ClickUp, Google Workspace, Microsoft Office, and collaborative project management tools
✅ Support cross-functional teams with day-to-day operational execution
These are the types of outcomes I've delivered:
✔ Coordinated operational activities across more than 13 public sports facilities, ensuring consistent maintenance execution and operational continuity.
✔ Coordinated logistics and distribution operations for multinational clients including Kellogg's, Nestlé, and Kimberly-Clark, supporting nationwide supply chain execution.
✔ Reduced operational delays through improved workflow coordination, operational reporting, and proactive follow-up with multiple stakeholders.
✔ Coordinated more than 20 simultaneous operational workflows while maintaining organization, communication, and timely execution.
✔ Managed relationships with public institutions, contractors, vendors, and cross-functional stakeholders to ensure efficient project execution.
✔ Standardized operational processes and documentation to improve consistency, visibility, and execution across teams.
If you're looking for someone who can bring structure, improve execution, and keep your operations running smoothly, send me a message I'd be happy to support your team.
Business Operations
Project Management
Team Management
Administrative Support
Process Improvement
Internal Reporting
Stakeholder Management
Scheduling
Project Planning
Project Workflows
Data Entry
Calendar Management
Calendar
Virtual Assistance
Customer Relationship Management
Supply Chain Management
Microsoft Excel
Communications
Public Relations
Business Services
Andres Yecid C.
Fusagasuga, Colombia
$8/hr
5.0
29 jobs
I am a bilingual remote professional specializing in operations and project management. With an extensive background in telehealth, clinical coordination, and executive support, I bridge communication gaps and streamline complex workflows. I thrive in remote-first environments, delivering precision-led solutions that drive organizational efficiency and project success. I operate with native-level Spanish fluency and C1 advanced English , seamlessly supporting U.S. clinical teams across day, evening, night, or weekend shifts. I have a proven track record of handling front-end clinical operations, medical administration, and bilingual triage for high-volume networks based in California, Florida, and New York.
🔹 Core Healthcare Expertise & Platform MasteryEHR & Digital Health Platforms: Advanced hands-on mastery of IntakeQ (intake workflows, multi-provider calendar coordination, psychiatric templates) and CharmEHR (front-end scheduling, medical agendas, and digital reception). Highly adaptable to platforms like Zoom Health and proprietary telehealth ecosystems.
🔹AI-Driven Efficiency: Expert at leveraging advanced AI tools (including ChatGPT) to streamline complex medical literature reviews, extract key clinical data points, synthesize international chronic disease guidelines, and optimize administrative copy.
🔹Bilingual Medical Interpretation: Providing consecutive and simultaneous interpretation (English/Spanish) during telehealth sessions, live consultations, pre-surgical assessments, and virtual aesthetic evaluations.
🔹Pharmacy & Insurance Coordination: Direct experience routing and verifying prescriptions with major U.S. pharmacy chains (CVS, Walgreens, Walmart) and checking insurance eligibility with regional networks like Ambetter and Sunshine Health.
🔹Clinical Communication Operations: Managing high-volume inbound/outbound calls, medical virtual triage, voicemail management, patient navigation, and professional email correspondence.
🔹 Highlighted Remote Experience Renewed Mental Health Group (California): Telehealth Care Assistant. Managed secure patient intakes and multi-provider psychiatry calendars using IntakeQ, enforcing strict HIPAA compliance. Sarasota Healthcare 168 (Florida): Telehealth Receptionist. Directed virtual front-end operations, patient scheduling, insurance verification, and care coordination through CharmEHR. New Jersey Janeda Orthopedics & Lov MedSpa (New York): Remote Medical Interpreter. Facilitated live virtual consultations, medical-aesthetic discovery calls, and multi-location appointment routing. Calcium Digital Health & LV8 Health (Illinois): Telehealth Assistant & Research Writer. Utilized AI tools to synthesize medical research and supported operations in elite precision longevity/anti-aging medical clinics.
🔹 Clinical Competence (MD Background)
My background as a practicing physician gives me a distinct advantage over standard virtual assistants. I possess deep intuitive knowledge of medical terminology, protocol compliance, and multi-disciplinary care across: Internal Medicine, Pediatrics, OB/GYN, Surgery, and Psychiatry. Longevity Medicine (Medicine 3.0), Anti-Aging, and Medical Aesthetics. Chronic Care Management (Diabetes, Hypertension) and Mental Health.
🔹 Elite Remote Setup & 100% Uptime
I maintain a professional, secure home office infrastructure ensuring zero communication gaps and total clinical confidentiality (HIPAA-aligned): Hardware: Intel i7 Processor, 32 GB RAM, 2 TB Storage. Peripherals: Noise-canceling headset, dedicated workspace. Connectivity: High-speed fiber internet with a completely independent MiFi backup system for uninterrupted connection. Whether your organization requires complex multi-provider shift coordination, meticulous billing/insurance intake, or precise cross-cultural medical translation, I deliver clinical accuracy and results.
Let’s connect to discuss how I can elevate and streamline your remote healthcare operations!
Healthcare
Telecommunications
Travel
Travel Video
Communication Skills
Health Science
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