▶️ Desktop IT Support (Windows, Mac, Linux, Chrome)
▶️ Website Design & Development (WordPress, Shopify, Wix, and other CMS platforms)
▶️ Domain & Hosting Setup (Email Delivery: DNS, SPF, DMARC)
▶️ Virtualization & Server Support (VMware, VirtualBox, Hyper-V)
▶️ Operating System Repair & Recovery (System Recovery, Boot Fix)
▶️ Boot & Startup Issues (No Boot, Bluescreen, OS Reset)
▶️ Windows Password & PIN Recovery (Unlock Access)
▶️ Wi-Fi & Network Troubleshooting (Connectivity, Optimization)
▶️ Slow PC Performance Optimization (Speed Boost, Cleanup)
▶️ CMS Support (WordPress, Weebly, Wix)
▶️ Outlook & Email Setup (IMAP/SMTP Configuration)
▶️ Printer Setup & Troubleshooting
▶️ Email Marketing & Deliverability (Spam to Inbox Optimization)
▶️ Remote IT Support (Secure Remote Assistance)
▶️ General Technical Support (Diagnostics, Troubleshooting)
▶️ MS Outlook & Email Issues (Sync Errors, Account Setup)
Why Work With Me?
Reliable and clear communication every step of the way.
Dedicated to delivering timely, high-quality results tailored to your needs.
Flexible for both short-term tasks and long-term collaborations.
Passionate about solving problems and exceeding expectations.
🔹 Available for both short-term tasks and long-term support
🔹 Quick response, clear communication, and secure service guaranteed
Let’s connect and make your IT and web projects a success.
Computer Maintenance
IT Support
Microsoft Outlook
System Installation & Upgrades
Desktop Application
Web Design
Windows 11 Administration
Virtual Machine
Computer Operating System
HTML
Email Marketing
Printer
Microsoft Office
Office 365
WordPress
Jamsad P.
Manjeri, India
$15/hr
5.0
401 jobs
🔥 20,000+ Hours | 300+ Jobs | Tier 3 Technical Support & System Administrator
Are technical bugs, software glitches, or system downtime disrupting your business operations?
I am a veteran Technical Support Engineer and Desktop Administrator with over 17 years of hands-on experience diagnosing, troubleshooting, and resolving complex IT infrastructure issues. My career is anchored by delivering enterprise-grade, Tier 3 (L3) support for global technology leaders like Sony VAIO, AT&T, and McAfee.
From cross-platform desktop management to enterprise cloud environments, I provide rapid, highly reliable remote helpdesk support to ensure your business-critical systems maintain maximum uptime.
🛠️ CORE TECHNICAL EXPERTISE:
===========================
• Tier 1–3 Technical Support: Advanced remote troubleshooting for proprietary software, desktop applications, operating systems, and digital products.
• Desktop Support & Administration: Comprehensive system configuration, optimization, performance tune-ups, and OS patch management for Windows 11, macOS, and Linux.
• Remote Endpoint Management: Fast, secure remote access and incident resolution utilizing enterprise tools like ConnectWise, TeamViewer, LogMeIn, and AnyDesk.
• Cloud & Workspace Administration: End-to-end management of Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) and Google Workspace environments.
• Network & Email Diagnostics: Configuring and troubleshooting secure email deliverability (DNS, MX, SPF, DKIM, DMARC) and implementing robust multi-factor authentication (MFA) via Microsoft Entra ID (Azure AD).
🔬 DEDICATED HARDWARE & TESTING LAB:
====================================
To guarantee safe, accurate troubleshooting without disrupting your live environment, I maintain a fully equipped physical and virtual testing lab to replicate your exact issues:
✔ Operating Systems: Workstations running native Windows 11, macOS, and isolated Linux Virtual Machines (VMs).
✔ Mobile Ecosystems: Physical iPhone, iPad, and Android devices for mobile application and MDM testing.
🏆 A PROVEN HISTORY OF RELIABILITY:
==================================
✔ 17+ Years of deep, real-world IT support industry experience.
✔ 20,000+ Logged hours on Upwork with a flawless long-term job success history.
✔ Enterprise Background:
- 3 Years: Technical Support Engineer for McAfee Antivirus products.
- 2 Years: L3 Technical Support for SONY VAIO Computers.
- 2 Years: Technical Support Specialist for AT&T ConnecTech.
Whether your team needs a dedicated technical expert to clear out a backlogged helpdesk ticket queue, or you need an on-call administrator to handle an urgent system outage, I deliver elite results with zero friction.
Computer Maintenance
Technical Support
Hardware Troubleshooting
Desktop Support
System Administration
System Configuration
Google Workspace Administration
Microsoft Teams
Search Engine Optimization
IT Support
Microsoft Azure Administration
DNS
Email Deliverability
Troubleshooting
Windows 11 Administration
Remote IT Management
Microsoft Outlook
Microsoft Exchange Online
Virtual Assistance
Search Engine
ASHOK J.
Aligarh, India
$30/hr
5.0
82 jobs
"As a highly experienced IT professional with over a decade of experience in remote computer repair, I am dedicated to providing top-notch service to my clients. I specialize in troubleshooting and repairing both Windows and Mac systems, ensuring that your computer runs at optimal performance. I am well-versed with Remote access tools and I offer a wide range of services, including software installation, data recovery, virus and malware removal, performance optimization and network troubleshooting.
I pride myself on my exceptional customer service and quick turnaround time. My remote services are not only fast and reliable but also more cost-effective than traditional in-person repair options. I am available to assist you on your schedule and will work with you to find the best solution to your IT problems. With my technical expertise and commitment to customer satisfaction, you can trust me to keep your computer running smoothly."
In this version, I focused on your expertise and experience and the wide range of service you provide. Emphasizing the cost-effectiveness of your remote services and your availability to assist clients on their schedule. I also highlighted your commitment to customer satisfaction which is very important for building trust.
I also have full command over Microsoft office, online data research and data entry.
✔️ Installation/uninstallation (programs, devices)
✔️ Cleaning from viruses, spyware, and malware.
✔️ Speed up (optimization)
✔️ Cleaning unnecessary files.
✔️ Driver installation (compatible with Operating System)
✔️ Cleaning browser from add-ons
✔️ Problem diagnostic (software and hardware)
✔️ Data Recovery
✔️ Can help in gaining of lost password (win login)
✔️ Remove Toolbars in your Browser.
✔️ Upgrading of your Hardware for Better Performance
✔️ Other computer issues
✔️ Teach how to save your important file to online Drive (Auto Back Up)
✔️ Installation of Windows, Mac, and Linux in a dead PC.
Contact me for other types of problems you are having with your Computer, Laptop, and other devices. Please provide as much information about the problem you are having, I am here to solve your problem.
Thank You
Computer Maintenance
Microsoft Windows
End User Technical Support
Email Support
Windows 10 Administration
Network Administration
Microsoft Outlook
Antivirus & Security Software
Customer Support
Technical Support
Hardware Troubleshooting
Windows Administration
Troubleshooting
Windows 7 Administration
Computer Hardware Installation
Ebinezer B.
Chennai, India
$10/hr
5.0
4 jobs
I help businesses recover from critical IT failures, data loss incidents, and cybersecurity threats fast, reliably, and with minimal downtime.
As a specialist at The Data Dot, I deliver enterprise-level technical services tailored to businesses that cannot afford to lose data or system access. Whether you're facing a sudden drive failure, a ransomware attack, or a corrupted database, I bring the expertise to get you back online.
secure technical support available 24/7.
Core Services:
Advanced IT Troubleshooting — Diagnosing and resolving complex system, network, and software issues
Hard Drive & SSD Recovery — Physical and logical recovery from failed, corrupted, or damaged storage devices
RAID / NAS / Server Recovery — Full array reconstruction and data extraction from enterprise storage systems
Ransomware & Encrypted Data Recovery — Incident response, decryption support, and system restoration
Virtual Machine Recovery — Restoring VMware, Hyper-V, and other VM environments after failure or corruption
Server & Database Repair — Recovery and repair of SQL, Exchange, and other critical server databases
Corrupted File Recovery — Retrieving lost or inaccessible files across all formats and platforms
Business Email Security — Protecting, auditing, and recovering business email systems
Data Protection Audits — Identifying vulnerabilities and strengthening your backup and recovery strategy
IT Health & Security Monitoring — Ongoing monitoring to detect threats and prevent data loss before it happens
Why Clients choose me:
Business-focused — I understand that downtime costs money
Fast response — Critical incidents handled with urgency
End-to-end support — From diagnosis to full recovery
Transparent communication — Clear updates throughout every project
Proven expertise — Advanced tools and techniques used by IT professionals
Whether you need emergency data recovery or long-term IT support, I'm here to protect what matters most to your business.
We are available 24 hours a day, 7 days a week PST Time Zone , When a critical IT failure or data loss situation comes in, we respond the same day — most of the time within a few hours, regardless of when it happens. Nights, weekends, holidays — it does not matter. If your business is down, we are working on it.
Data Recovery
Windows Server
RAID Administration
macOS
Microsoft Windows
IT Support
Data Backup
Disaster Recovery
High Availability and Disaster Recovery
Hard Disk Drive
External Hard Drive
Windows 11 Administration
Network Administration
Remote Connection Support
Cybersecurity Monitoring
Ransomware Simulation Assessment
Cloud Management
Troubleshooting
VMware Administration
Shailendra Kumar P.
Noida, India
$18/hr
4.7
90 jobs
I'm a 10-year+ experienced technical engineer, who has vast knowledge regarding technical expertise and troubleshooting any software-related issues in the Computer, Network, Office 365, and Printer Industries. Highly skilled in Office 365, Windows Operating Systems, MAC Operating Systems, Network and Security, and Database Management.
Skills:
| Microsoft Office | Office365 |
| AS400 System | SharePoint |
| Team Management | Team Leadership |
| Windows Operating Systems | Exchange Server |
| Networking | Computer Hardware |
| Outsourcing | Windows Remote Desktop |
| Software Installation | Wireless Technology |
| Print Management | Wireless Security |
| Virtual Machines | Adept Problem-solver |
| Customer Relations | Remote Technical Support |
Experience:
- 4 years Hewlett Packard Desktop Support Level 1
- 3 years of Microsoft Outlook Technical Support Level 1 and Level 2
- 5 years Windows Technical Support Software Representative Level 1 and Level 2
- 3 years Microsoft Technical Support Software Product Specialist
- 3 years - Direct Office 365 Admin Support (Microsoft)
- 3 years (Ongoing) - Managed Service Provider Support Engineer
Connection: 100 MBPS Fiber Optic with 2 5G backup Modems 5 to 40 Mbps.
Computers and Equipment: 1 Laptop, 16 Gb RAM with 1 monitor
1 i5 Laptop 16Gb RAM 5 - 6 hours battery life
2 Headsets with Noise Cancellation
24*7 Backup
Technical Support
Tech & IT
Microsoft Office
Desktop & Laptop Support
Office 365
Windows 10 Administration
System Configuration
Data Backup
Microsoft SharePoint Administration
Administrative Support
Microsoft Outlook
Zoom Video Conferencing
Windows Server
Subha M.
Kolkata, India
$12/hr
5.0
4 jobs
Reliable IT Support is not just about fixing computers; it’s about keeping your business running without downtime.
With over 10 years of experience in IT Support and System Administration, I help businesses eliminate technical friction so teams can focus on their work, not their tools. I specialize in remote troubleshooting, infrastructure management, and Helpdesk leadership. Whether you are a startup needing a ground-up IT setup or an enterprise requiring L2/L3 ticket resolution, I bring order to technical chaos.
Core Competencies:
- System Administration: Windows Server, Active Directory management, user provisioning/deprovisioning.
- Desktop Support: Comprehensive hardware/software troubleshooting, installation, and patch management.
- Network & Hardware: Printer configuration, VPN setup, and connectivity troubleshooting.
- Helpdesk Management: Setting up ticketing systems, defining SLAs, and managing support teams for peak performance.
If you are looking for an IT partner who communicates clearly and solves problems permanently, let’s discuss your infrastructure.
System Maintenance
Technical Support
System Administration
Desktop Support
Troubleshooting
Windows Administration
IT Service Management
End User Technical Support
Software Maintenance
Network Administration
Microsoft Active Directory
Google Workspace
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