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TOP RATED PLUS FREELANCER ⭐⭐⭐⭐⭐ Generative AI & Enterprise CRM Solutions Architect Top-Rated Plus and certified expert in the full suite of CRMs: Zendesk (10+ yrs), Freshdesk (8+ yrs), Kustomer, Gorgias, Shopify plus, Salesforce, Zoho, Intercom, Hubspot, and Helpscout. I am a Full-Stack AI Integrator with extensive experience across all major Large Language Models, including OpenAI, Perplexity, Grok, and Gemini. I specialize in creating and deploying custom, conversational AI agents and automation bots that are deeply embedded into your existing CRM infrastructure. 🏆 Certifications and Achievements: ✅ Zendesk Technology Partner ✅ Zendesk Certified Support Admin ✅ Zendesk Certified App Developer ✅ Zendesk Certified Guide / Knowledge Developer ✅ Zendesk Certified Explore / Analytics Developer ✅ Top-Rated Plus Freelancer | 300+ Projects | 35,000+ Remote Hours ✅ Master of Computer Applications (MCA) ✅ Extensive experience setting up Zendesk and Freshdesk for large enterprises and call centers with over 1,000 agents, implementing complex workflows and configurations to match their unique operational needs. 👨‍💻 As a Zendesk Professional Consultant, I can help you with: ⚡ Audit and clean up your Zendesk instance to streamline and speed up the support process 🔄 Zendesk implementation and workflow customization (Triggers, Automations, Macros, SLAs, etc.) 🌐 Zendesk Multi-branding setup 📝 Zendesk Help Center (Guide / Knowledge) setup, branding, and customization 💬 Zendesk Chat/Messaging setup ☎️ Zendesk Talk setup 🔗 Zendesk Engage voice setup and customization 📞 Amazon connect integration and customization 📲 Zendesk Text setup 📧 Zendesk Email setup 🌍 Zendesk helpcenter Host mapping 🧠 Zendesk Chatbot / Answer Bot setup and customization 🤖 Zendesk AI Agent and Copilot setup and optimization 💡 Zendesk Workforce management (WFM) setup 🧩 Zendesk custom app development 🔗 Zendesk API development & integrations with tools like Salesforce, Intercom, Twilio, etc. ⛓️ Zendesk Integration Services (ZIS) script, Google App script development 📈 Reporting in Zendesk Explore, Google Analytics, Zoho Analytics, and Power BI 🗂️ Setting up and using Custom Objects in Zendesk Sunshine 🔐 Zendesk Single Sign-On (SSO) setup ⛓️ Zendesk Gather (Community) setup, customization, and branding 🔁 Data migration to Zendesk from Gmail, Freshdesk, Salesforce, HelpScout, Zoho, etc. 💼 Zendesk Sell migration to other CRM platforms 👨‍💻 As a Freshdesk Expert, my services include: ⚡ Audit and clean up your Freshdesk environment to optimize support operations 🔄 Freshdesk implementation and Workflow automation setup 📱 Social channel integration with Freshdesk 📧 Email configuration in Freshdesk ⏱️ Freshdesk SLA setup 💬 Freshdesk Chat (Freshchat) setup and customization 🤖 Freshdesk Chatbot (Freddy AI) setup and optimization 📞 Freshcaller setup 🧾 Canned responses configuration 📝 Freshdesk Customer portal (Help Center) development, branding, and customization 🔌 Freshdesk Integration with other tools and platforms 🧩 Freshdesk Custom app development 📊 Freshsales customization 🧑‍🤝‍🧑 Freshteam customization 🏢 Setting up and branding of Employee Portal in Freshteam 🔁 Data migration from other platforms to Freshdesk 🛠️ CRM and Workflow Automation: ✔ Kustomer | HubSpot | Salesforce – Custom CRM automation Specialist ✔ Airtable | Zapier | Make | Workato – No-code workflow automation ✔ Google Apps Script – Custom Google Workspace automation 💡 Custom Development, E-commerce and Email marketing expert: ✔ SQL | C# | ASP.NET | JavaScript | Liquid – Custom scripting & integrations ✔ WordPress | WooCommerce – Website & e-commerce enhancements ✔ Shopify store setup, theme development, & app customization ✔ Klaviyo | MailChimp | Customer dot io | Marketo – Automated campaigns ✨Profile Highlights: Zendesk Expert, Zendesk administrator, Zendesk Specialist, Zendesk Developer, Zendesk Consultant, Zendesk auditor, Zendesk Freelancer, Zendesk API Developer, Zendesk App Developer, Zendesk Guru, Zendesk Guide Specialist, Zendesk Explore Expert, Zendesk Automation Expert, Zendesk Implementation Expert, Zendesk Workforce Management Expert, Zendesk Optimization Specialist, Zendesk Messaging Expert, Zendesk Talk Expert, Zendesk Sell Expert, Zendesk Chatbot Expert, Zendesk AI specialist, Zendesk Copilot expert, Zendesk Sunshine developer, Zendesk Sales CRM specialist 📩 Need a Zendesk Guru, Freshdesk Consultant, API Developer, or Chatbot Specialist? Let's discuss how I can help scale your support operations! 🙏

✌ Hello there! 👋 If you're searching for a Customer Support Specialist who goes beyond answering tickets and instead focuses on building loyalty, protecting your business, and optimizing workflows, then you’ve found the right fit. 😉 With 10+ years of freelancing experience (7+ in Customer Support & Admin Assistance), I’ve worked with E-commerce brands, ad agencies, and SaaS companies to deliver exceptional support that keeps customers happy and businesses running smoothly. My background includes managing customer communication across email, live chat, CRM systems, and social platforms, always with a focus on accuracy, empathy, and efficiency. 🫡 🔹 What Makes Me Different? ✅ Retention-Focused Support – I turn frustrated customers into loyal advocates with proactive, empathetic solutions. ✅ Policy-Driven Problem Solving – Every resolution aligns with your business rules, preventing unnecessary losses. ✅ Workflow Optimization – I don’t just respond to tickets; I reduce them by suggesting automation, templates, and FAQs. ✅ Proven Experience with Global Brands – I’ve supported companies like SmileTherapy, Vegan Tote, BuyOrganicsOnline.au, and Shopify stores—helping them scale while protecting brand reputation. 🔹 How I Can Help Your Business ✔ Customer Email & Live Chat Support – Clear, quick, and empathetic replies that boost satisfaction. ✔ Order Processing & Dispute Resolution – Smoothly handling refunds, exchanges, and PayPal disputes. ✔ Social Media Support – Engaging with customers on Instagram, Facebook, and DMs to build trust. ✔ E-commerce Platform Management – Skilled in Shopify, product/order tracking, and backend support. ✔ CRM & Case Management – Experienced with HubSpot, Salesforce, Gorgias, Zendesk, Freshdesk, LiveAgent. ✔ Admin & Data Tasks – Keeping records accurate, spreadsheets updated, and processes efficient. ✔ Proactive Improvements – Spotting recurring issues and suggesting fixes to reduce future complaints. 🔹 Tools I’m Proficient In 🛠 Gorgias | Zendesk | Freshdesk | HubSpot | Salesforce Cases | Shopify | PayPal Business | Meta | LiveAgent | Slack | Google Workspace | Microsoft Apps | Monday.com 📌 Why Hire Me? 📍 I take ownership of customer experience—ensuring every interaction builds loyalty and strengthens your brand. 📍 I’ve supported E-commerce & SaaS businesses in 140+ countries, so I understand global customer needs. 📍 I’m fast-learning, adaptable, and detail-oriented, making me the right fit for dynamic businesses. 📍 My philosophy: When your business thrives, I thrive. I’m here to help you minimize workload, retain customers, and scale smoothly. ✅ Available for full-time, part-time, or project-based roles ✅ Flexible with time zones (US/UK/EU support) ✅ Committed to delivering quality, speed, and professionalism 🚀 If you’re ready to elevate your customer support while reducing operational stress, let’s connect and make it happen!

I am a reliable Virtual Assistant and Customer Support Specialist with several years of experience in email and chat support, lead generation, and administrative tasks. I help businesses stay organized and provide excellent customer service through efficient and accurate work. Core Skills Email and chat support Customer service Lead generation CRM management Data entry and MS Office Tools Slack, Freshdesk, Zendesk, Notion, Bigin CRM, Xero, and WordPress. I am detail-oriented, adaptable, and committed to delivering quality work on time. I enjoy supporting businesses and building long-term working relationships.

🚀 Top-Rated Zoho CRM Expert | Zoho One Consultant | AI Automation Specialist | 15+ Years Experience I help businesses streamline operations, automate workflows, and scale revenue using Zoho CRM, Zoho One, AI Automation, and custom integrations. Over the last 15+ years, I have worked with startups, SMBs, and enterprise clients to design CRM systems that improve lead management, automate manual processes, increase team productivity, and provide actionable business insights. My expertise goes beyond CRM setup. I focus on building complete business automation ecosystems that connect sales, marketing, operations, customer service, and finance. 🔹 Core Expertise ✅ Zoho CRM Implementation & Customization ✅ Zoho One Consulting & Deployment ✅ Deluge Scripting & Advanced Workflow Automation ✅ Blueprint Design & Business Process Automation ✅ Zoho Creator Application Development ✅ Zoho Books, Desk, Analytics, Campaigns & Inventory ✅ AI-Powered CRM Automation & Lead Qualification ✅ OpenAI, ChatGPT & AI Agent Integration ✅ W-h-a-ts-A-p-p Business API Integration ✅ n8n, Make dot com & Zapier Automation ✅ REST API & Third-Party Integrations ✅ Google Ads, Meta Ads & Attribution Tracking ✅ CRM Data Migration & System Optimization 🔹 Popular Projects ✔ Zoho CRM Lead-to-Revenue Automation ✔ AI Chatbots for Sales & Customer Support ✔ Wh-at-s-Ap-p CRM Automation ✔ Zoho CRM + QuickBooks Integration ✔ Zoho CRM + Google Ads Conversion Tracking ✔ Custom API Integrations ✔ Zoho Analytics Executive Dashboards ✔ Multi-Step Sales Pipeline Automation ✔ CRM Migration from Salesforce, HubSpot, Pipedrive & Monday dot com 🔹 Why Clients Hire Me • 15+ Years of CRM & Business Automation Experience • Deep Expertise Across the Zoho Ecosystem • Strong Technical Background in APIs & Integrations • Focus on Business Outcomes, Not Just Configuration • Clear Communication & Fast Response Times • Long-Term Client Relationships Whether you need a complete Zoho CRM implementation, AI-powered automation, W-h-at-s-Ap-p integration, custom workflows, or advanced reporting, I can help design a solution that reduces manual work and improves business performance. 📩 Send me an invitation and let's discuss how we can optimize and automate your business processes.

I’m Anil, a Zendesk Integration Specialist and Senior Application Developer who helps businesses transform Zendesk into a fully connected, automated, and intelligent support ecosystem. I help businesses automate customer support by integrating Zendesk with tools like Shopify, HubSpot, and custom APIs. My core expertise lies in syncing, migrating, and integrating data into Zendesk from various CRMs, ERPs, and business platforms — ensuring clean data flow, real-time context for agents, and highly automated support operations. I design and build scalable integration architectures that make Zendesk the central source of truth across your entire tech stack. ──────────────────────── 🔹 Zendesk-Centric Expertise ──────────────────────── I specialize in deep integrations, data synchronization, and large-scale migrations into Zendesk from platforms such as: • Salesforce • HubSpot • Zoho • Pipedrive • SAP Business ByDesign • Sellercloud • Airtable • Help Scout This includes bi-directional sync, historical data migration, ticket/user/org mapping, and real-time enrichment of Zendesk tickets with CRM and operational data. ──────────────────────── 🚀 Core Specializations ──────────────────────── • Zendesk custom app development & deep API integrations • CRM → Zendesk data sync & migration pipelines • Automated workflows, triggers, and SLA optimization • Slack alerts & threaded ticket insights from Zendesk • Twilio IVR integration with Zendesk & CRM data checks • Script automation using Google Apps Script & webhooks • System health scoring & automated BAU testing for Zendesk Additionally, I provide: • Freshdesk customization, app development & theme design • Shopify custom app development & theme customization • Cross-platform API integrations and workflow automation ──────────────────────── 💡 How I Deliver Value ──────────────────────── I don’t just connect tools — I architect Zendesk-focused ecosystems where every ticket is enriched with real-time customer, CRM, and operational data automatically. My solutions help teams: ✔ Eliminate manual data lookup across systems ✔ Automate repetitive support workflows ✔ Maintain clean and consistent CRM-support data sync ✔ Scale Zendesk into a powerful operational hub ──────────────────────── 🎯 Ideal Clients & Projects ──────────────────────── I work best with SaaS companies, product businesses, and support-driven organizations that rely on Zendesk and need a specialist to unify CRM, communication, and operational systems into one seamless workflow engine. Whether it’s complex CRM migrations into Zendesk, custom app development, IVR routing with live data checks, or large-scale automation — I focus on building robust, scalable, and future-ready Zendesk solutions tailored to your business needs.

I am a full-stack PHP web developer with more than 14 years of experience in web development and API integration.I develop web applications using PHP, MySQL, WordPress, and Laravel.My goal has always been to create websites that are highly functional but also completely focused on the needs of the client . I have successfully integrated over 300 APIs globally, which has equipped me with expert skills in API integration.Here are some of the API integrations I have successfully completed. Accounting & Billing :- Billing Orchard API, Chargebee API, Debitsuccess API, Escrow API, MYOB API, Payleadr API, Payme API, QuickBooks API, Reckon API, Saasu API, SecurionPay API, Small2Invoice API, Xero API CRM & Marketing Automation :- ActiveCampaign API, Capsule CRM API, GoHighLevel API, HubSpot API, Keap (Infusionsoft) API, Klaviyo API, Ontraport API, Total Expert API, Zoho CRM API E-Commerce, Inventory & Shipping :- Booqable API, eBay / Shopping API, FedEx API, Inventory Planner API, Magento API, Parcel Pro API, ShipEngine API, Shipit API, Shopify API, SKUSavvy API, Unleashed API, UPS API, USPS API Field Service & Project Management :- FieldRoutes API, Filevine API, Housecall Pro API, Hubstaff API, Procore API Productivity, Automation & Forms :- Google Apps Script, Jotform API, Qualtrics API, Zapier API Communication & Helpdesk :- Constant Contact API, Freshdesk API, OneSignal API, Phone Wagon API Social Media & Ad Tech :- AdButler API, CJ (Commission Junction) API, Facebook API, Instagram API, LinkedIn API, Linkshare (Rakuten) API, X (Twitter) API Events, HR & Staffing :- Avionté API, BambooHR API, Bookeo API, RunSignUp API, TryBooking API, Webtickets API ERP & Open Data & Media & Wearables :- NYC Open Data API, Odoo API, Quickbase API, Zoho API , Discogs API, Fitbit API, Garmin API, Spotify API Other :- Angaza API, Bisnode (Bisweb) API, CommCare API, ElevenLabs API, Jobs API, Litmos API, Lovable AI, Redtail API, SpyFu API, Teamleader API, Whereismypartners API Specialist in the following domains:     - Front End development , Back-end development, Full Stack PHP, Laravel, CodeIgniter, Cakephp.     - Shopify, WordPress, Webflow, Custom Wordpress Plugin , Custom Wordpress Theme. - Wordpress widget development, Created Leaderboard by using the 3rd party api data     - Wordpress Custom plugin and Wordpress themes development , Wordpress Api integration       - Wordpress Woocommerce orders and customer synch with 3rd party site   - n8n Workflow automation , SuiteDash customization ,Website development in the Lovable - API Integration - WordPress Development - PHP Development - CRM Automation - WooCommerce - Laravel - RESTful API Reasons to select my services: - I possess a demonstrated history of producing high-quality work. - I offer clients continuous support following the project's completion. Should we collaborate, I am dedicated to delivering high-quality work efficiently. After completing a project, I offer continuous support to ensure the applications are error-free and highly adaptable for end users. Feel free to reach out with any inquiries, and I will respond promptly..