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Clients rate Chat Support specialists
Rating is 4.6 out of 5.
4.6/5
based on 311 client reviews
  • $120 hourly

    • 5.0/5
    • (12 jobs)
    Hi, My name is Puja Ayachit. I hope you're doing well. I'm born and raised in Pune India, Hindi, English and Marathi are my Native languages. With 6 years of experience in customer service, AI training, Voiceover & Dubbing, translation, and proofreading, I am confident in my ability to contribute effectively to your team and help achieve your project objectives as per business requirements. Additionally, my proficiency in AI training, Annotation, translation, voice over and proofreading services has enabled me to deliver high-quality content with accuracy and attention to detail. Whether it's translating documents, proofreading marketing materials, or ensuring linguistic consistency across platforms, I am dedicated to delivering impeccable results. I thrive in dynamic environments that require adaptability and innovation. I am excited about the opportunity to bring my unique blend of skills and experience to this project and contribute to its continued success. I am confident that my passion for languages, linguistic proficiency, and service excellence make me a valuable asset to your team. I look forward to the possibility of discussing this project details align further. DM to discuss. Warm regards, Puja Ayachit Pune, India, 411043 Pujaayachit21@gmail.com +91 7709898986
    Featured Skill Chat Support
    Email Support
    Online Chat Support
    Chatbot
    Customer Support
    Large Language Model
    LLM Prompt
    LLM Prompt Engineering
    AI Model Training Prompt
    English
    Hindi
    Marathi
    Voice Talent
    Voice-Over
    Proofreading
    Translation
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    I focus on delivering the best solutions and services to clients who demand the best in quality. The success of my clients is my success. I am a visionary and is looking forth to grow with the company and will be striving hard to get the best out of every task you entrust me with. I believe I am worth your try for the job since I am very determined to do the job because this will be my bread and butter,and is looking for a stable and long term company. Thus, I have all the passion to EARN the position.You will also find me quiet flexible in whatever task you give, as long as there are instructions, I can easily learn and PERFORM . I am an experienced Technical Support Specialist with more than 6 years of experience in this field. I have worked with Reputed Companies like Dell International and IBM India in the past. I have worked in both Voice and Non Voice(Chat & Email) Processes. I have detailed knowledge about Desktop( Both Windows and Mac OS) Troubleshooting and Windows Server Administration.Additionally I am Adwords certified with knowledge about SEO too. Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort. - Paul J. Meyer
    Featured Skill Chat Support
    Phone Support
    English
    Customer Support
    HubSpot
    Helpdesk
    Email Support
    Computer Maintenance
    Customer Service
    Freshdesk
    Asana
    Email Communication
    Technical Support
    Virus Removal
    Computer Skills
    Online Chat Support
  • $25 hourly

    • 5.0/5
    • (43 jobs)
    Hi there! I’m a passionate Community Manager with over 5 years of experience helping brands build and nurture thriving, engaged communities. I specialize in customer support, content moderation, and creating positive, consistent experiences across all digital platforms. What I do best is resolve customer issues quickly, manage online discussions with care, and ensure your community space remains safe and welcoming. Whether you’re looking to boost engagement or keep your community secure, I’m here to help every step of the way. Here’s how I can assist you: - Community Management & Engagement - Customer Support (Email, Chat, Social Media) - Content Moderation (Forums, Social Media) - Conflict Resolution & Escalation - Social Media Strategy & Brand Voice. I’d love to partner with you to help grow your community, improve customer satisfaction, and create an all-around positive experience for your users. Let’s make your community thrive!
    Featured Skill Chat Support
    Product Knowledge
    Nepali to English Translation
    Google Docs
    Customer Service
    Microsoft Excel
    Social Media Website
    B2B Marketing
    Following Procedures
    Online Chat Support
    Hindi to English Translation
    Community Engagement
    Social Media Management
    Customer Support
  • $10 hourly

    • 5.0/5
    • (12 jobs)
    Pricelabs Ambassador/ Partner Program **Are you ready to take your Airbnb, Vrbo, and Booking.com listings to the next level? We specialize in optimizing your properties for maximum revenue and occupancy. With a proven track record of delivering 15-30% increases in both, We're your go-to co-host for vacation rental success.** Expertise: Pricelabs, Rankbreeze, Hostaway, Airdna, Guesty, Lodgify, Hospitable & related software. We promise at least 15-30% increase in revenue, occupancy, and ranking ✅ 100+ listings dynamically priced optimised and ranked ✅ 15-30% higher occupancy and revenue ✅ The most efficient Revenue manager OTA hotel management ASK ME: how can I generate higher Revenue, occupancy, and rankings? Pricelabs, Rankbreeze Hotel management Hotel pricing Hotel ranking Hotel revenue management Top Rated Customer Service 4+ years of proven experience, optimized listings in 40+ locations, Priced and researched 100+ listings in U.S, UK, Canada, Europe and more. I can help you with the following: Airdna Pricelabs Channel manager Vacation rentals ✔️ OPTIMIZE YOUR AIRBNB LISTINGS ✔️ PERSONALIZE COMMUNICATION WITH YOUR GUESTS, AUTOMATING MESSAGES THROUGH PMS ✔️ SEO OPTIMIZATION FOR YOU AIRBNB LISTING ✔️ MARKET RESEARCH ✔️ OCCUPANCY ANALYSIS ✔️ FUTURE PRICES ✔️ PMS & CHANNEL MANAGER ( Hostaway, Lodgify, Guesty, Owner REZ, HOSPITABLE) INTEGRATION WITH Airbnb, VRBO, Booking,com 🛑 TOOLS Platforms: Airbnb, Booking.com, Expedia, Home Away, VRBO, Agoda. PMS: Hostaway, Guesty, Hospitable, Fantastic Stay, Rentals United, Lodgify, Smoobu, Uplisting. Listing Cleaning: Turno. Listing Maintenance: Comfy Workers. Let's get in touch!
    Featured Skill Chat Support
    Bookkeeping
    Email Support
    Online Chat Support
    Email Communication
    Real Estate
    Pricing Research
    Price Optimization
    Customer Service
    Property Management
    Revenue Management
    Hospitality & Tourism
  • $9 hourly

    • 5.0/5
    • (10 jobs)
    I am an enthusiastic worker. I always learn how to work with ease and enjoyment because I believe that when you like what you're doing, you will produce good results. I know mistakes happen and we can always learn from them but with diligence, understanding and concentration on the tasks at hand, mistakes can be avoided. I was trained to provide excellent customer service and through the years, I learned how to use Microsoft Office Programs (Word, Excel, Power Point). I am well-versed in Google docs and sheets, web research and data consolidation. have a wide range of skills and abilities that provided me with excellent people and communication skills necessary to succeed in this fast paced and exciting industry. I am an efficient team player as well who can be depended on to roll up her sleeves when the going gets rough. I bring to the table exceptional organizational, time management and problem solving skills and a proven capacity for meeting company objectives and demands with a high degree of tenacity. I feel confident that I have what it takes to hit the ground running and strengthen your organization. # Highly skilled in translating complex technical, legal and scientific documents. # Strong ability to use active listening and interpersonal communication skills to provide quick, accurate and concurrent translation and interpretation services. # Proofreading of official, business and personal documents with strictly observing deadlines. # Able to fluently speak English, Hindi & Punjabi. # Excellent communication and social skills. # Able to work under pressure.
    Featured Skill Chat Support
    Ecommerce Website Development
    Intuit QuickBooks
    Customer Service
    Shopify
    Online Chat Support
    Email Communication
  • $9 hourly

    • 4.9/5
    • (15 jobs)
    I started my carrier as Customer Service Representative and worked as Trainer and Quality Analyst for various projects including Inbound and Outbound campaigns for UK, USA, Canada and Australia. As a result, I have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously and can offer new ideas to help your company grow and surpass all goals and objectives. My duties as Customer Service Executive included correspondence with the customers via inbound/outbound calls helping them with their issues and resolving their complaints with a great customer satisfaction. I have worked as Live Chat Support executive and also handled Email Tickets for a reputed vpn company. Working in the management I have helped by training staff to decrease average call handling time and increased customer satisfaction by 70%. This resulted in more business for the company. I have a separate room allocated for official use with noise free background. I have stable ultra high speed DSL wired internet connection along with power back up that allows me to have an uninterrupted, trouble free and peaceful work environment. I have done Masters in Computer Applications.
    Featured Skill Chat Support
    Administrative Support
    Email Communication
    Sales
    Customer Retention
    Lead Generation
    Customer Service
    Bulk Marketing
    General Transcription
    Recruiting
    ESL Teaching
    Answered Ticket
    Technical Support
    Phone Support
    Online Chat Support
    Email Support
  • $5 hourly

    • 5.0/5
    • (140 jobs)
    Welcome to my profile! I'm thrilled to have the opportunity to introduce myself as a seasoned Virtual Assistant with over five years of experience in supporting a diverse range of businesses. If you're seeking a dynamic and adaptable professional who can handle a multitude of tasks with finesse, you've come to the right place. What I Bring to the Table: ***************************** ✨ Diverse Industry Exposure: I've had the privilege of working with a myriad of businesses across various industries, from tech startups to e-commerce giants and everything in between. This broad exposure has equipped me with the adaptability and versatility needed to thrive in any professional environment. ✨ Meticulous Task Management: My approach to Virtual Assistance is rooted in meticulous task management. I have a proven track record of streamlining workflows, improving efficiency, and ensuring that no detail is overlooked. ✨ Tech-Savvy: Proficient in a wide array of productivity tools and software, I can effortlessly navigate platforms like Clio, MS Word, CRM systems, and more. I'm committed to staying up-to-date with the latest tech trends to optimize your processes. ✨ Effective Communication: Communication is the cornerstone of successful collaboration. Whether it's via email, chat, video conferencing, or any other medium, I excel in keeping you informed, ensuring seamless dialogue throughout our partnership. ✨ Problem-Solver Extraordinaire: I thrive on tackling challenges head-on and finding innovative solutions. When you hire me, you're not just getting a Virtual Assistant; you're getting a resourceful problem-solver committed to your success. ✨ Unwavering Reliability: Meeting deadlines and exceeding expectations are non-negotiable for me. You can trust that I'll be there, ready to assist, every step of the way. Why Choose Me: When you entrust your virtual assistant needs to me, you're investing in more than just administrative support. You're gaining a dedicated partner who is committed to helping your business flourish. I'm not just here to check off tasks; I'm here to contribute to your growth and success. So, let's connect and discuss how I can be your go-to Virtual Assistant. Together, we'll propel your business to new heights! 📩 Contact me today to get started on our journey towards productivity and success. To know more about my previous works. Check out my portfolio and reviews.
    Featured Skill Chat Support
    Medical Translation
    Data Mining
    CMS Product Upload
    PDF Conversion
    Customer Service
    Online Chat Support
    General Transcription
    Customer Support
    English to Tamil Translation
    Data Collection
    Email Support
    Online Research
    Microsoft Excel
    Data Entry
  • $12 hourly

    • 4.9/5
    • (9 jobs)
    A self-motivated and proven individual with 6+ years of Virtual Assistant and 3+ years of corporate experience in the Business Process Outsourcing (BPO) industry, is efficient, reliable, hard-working has strong attention to detail, can work either independently or as an active and valuable team player as well. Throughout these years, my admin assistance capabilities, understanding, technical skills, and customer service skills have developed into professional-level expertise. I am also familiar with the consultancy environment, quality control monitoring, customer support process, and problem-solving. I'm flexible and can adapt to any guideline, giving my best admin support and assistance. Here are the areas & tools where I can show you all my efficiency: -Salesforce -HubSpot -Zendesk -LinkedIn Sales Navigator -PowerBI -Excel -Graphic Creation -Data Entry/Market Research/Web Research/Data Research -Google Calendar -Lead Generation/Email Support/Customer Support -Slack -Trello -Skype -G-Suite Feel free to Invite to Job OR Book a Consultation and start a conversation, be sure that I'll give you the best service that will exceed your expectations. I am a workaholic. I won't deceive you ;) Looking forward to working with you. Thank you for visiting my profile!
    Featured Skill Chat Support
    Email Support
    Online Chat Support
    Data Mining
    Data Scraping
    Customer Support
    Microsoft Excel
    Personal Administration
    Executive Support
    Salesforce CRM
    Data Entry
    Online Research
    Lead Generation
  • $6 hourly

    • 4.9/5
    • (86 jobs)
    Hey there! I am a native English-speaking expert Virtual Assistant from India. Current working time zones- CST, EST, CET, and ACT. Experienced in - G Suite, Wordpress, Elementor, MS Office, and ChatGPT. Editing software - Canva, Filmora, Flixier, Adobe Premier Pro. Using management software - Trello, Asana, ClickUp, and my favorite Notion Available on Communication platforms - Slack, Discord, Twitter, Linkedin, and Google Chat. I am an advanced, next-level virtual assistant with experience in utilizing the latest tools and resources. I excel at providing efficient and personalized assistance to individuals and businesses in various aspects of their lives. With my deep understanding of modern virtual assistance, I can seamlessly integrate with your digital ecosystem, whether it's managing your calendar, scheduling appointments, or organizing your tasks. I am well-versed in utilizing state-of-the-art productivity tools, communication platforms, and project management software to streamline your workflow and enhance your productivity. As a next-level virtual assistant, I can assist you in conducting thorough research, gathering information, and generating insightful reports. My natural language processing capabilities allow me to swiftly analyze vast amounts of data and present you with relevant and concise summaries. Furthermore, I am skilled in coordinating and facilitating virtual meetings and conferences, ensuring smooth communication and collaboration among participants. I can handle tasks such as managing email correspondence, responding to inquiries, and even drafting professional correspondence on your behalf. Beyond administrative support, I can also assist with personal tasks such as travel arrangements, restaurant reservations, and entertainment recommendations. Leveraging my extensive knowledge and access to various resources, I can cater to your preferences and provide tailored suggestions. Overall, as a next-level virtual assistant, I am highly adaptable, tech-savvy, and committed to delivering exceptional service. By leveraging the latest tools and my expertise, I aim to enhance your efficiency, save you time, and help you achieve your goals with ease and convenience. Point - I am not accepting clients from - India and Bangladesh. I don't prefer - Cold Calling tasks. Are you looking for something more? Do you have a question regarding any skill or job? Let’s talk, I am always ready for a meeting where we can discuss the job or work you want me to do. I am always looking for new opportunities and challenges. Thank you for reaching my profile. Regards.
    Featured Skill Chat Support
    Microsoft Word
    LinkedIn
    Online Chat Support
    Email Communication
    WordPress
    File Management
    Scheduling
    Social Media Management
    Administrative Support
    Personal Administration
    Virtual Assistance
    Light Project Management
    Data Entry
    Social Media Marketing
    Instagram
  • $15 hourly

    • 4.8/5
    • (23 jobs)
    I'm web and mobile app developer expert in PHP/ Python/ Google Workspace/ Apps Script/ JavaScript/ HTML/ CSS/ API/ Scraping/ Web Hooks/ MySQL/ MariaDB/ NoSQL. Cross-platform Developer Over my 14+ years of experience working for MNC's, i have come across several operational challenges and various type of technologies. "Spartan: keep it short and simple", is my approach to problems where possible. I am also an excellent communicator, with extensive experience in team leadership, team management and successful interactions with clients. Magento, WordPress, Cake PHP, CodeIgniter, Laravel are the most favorite framework for me. My few expertise are in as below:- 1. API integration 2. Web scraping. 3. WordPress plugin & Theme building. 4. Working with automation tools like, Zapier, Make etc. 5. My SQL data base. 6. Developing Games.
    Featured Skill Chat Support
    Shopify
    Online Chat Support
    MySQL
    Desktop Support
    Data Extraction
    Data Scraping
    Web Application
    Java
    Inventory Plugin
  • $25 hourly

    • 5.0/5
    • (12 jobs)
    Are you a business leader, entrepreneur, or sales executive looking for a reliable B2B Sales Assistant to streamline your workflow and help you hit your daily, weekly, monthly, and yearly targets? I can assist you in optimizing your sales processes, managing customer relationships, and automating key tasks so you can focus on growth. With over a decade of experience in Sales, Customer Success, and Marketing, I have worked with top companies like Alcatel Lucent, Nationwide Insurance, Citi Bank, QuickBooks, and fast-growing startups like ServiceUp and Instantly. I specialize in B2B SaaS, eCommerce, and remote logistics industries, helping business leaders achieve their revenue and operational goals. How I Can Help You: ✅ B2B Sales Process Optimization & Automation – Automating sales outreach, follow-ups, and CRM workflows using tools like HubSpot, Zoho, Salesforce, and Instantly ✅ Cold Email Outreach & Lead Generation – Setting up cold email campaigns, email warm-ups, and outreach sequences for better conversions. ✅ Call & Calendar Management – Handling inbound & outbound calls, appointment booking, and sales follow-ups to ensure no opportunity is missed. ✅ Customer & Account Management – Managing customer relationships, onboarding, and retention strategies. ✅ Sales Projections & Reporting – Analyzing sales data, tracking KPIs, and preparing performance reports. ✅ Project & Team Coordination – Ensuring seamless communication between sales, marketing, and customer success teams. ✅ Copywriting & Sales Pitch Development – Crafting compelling email templates, sales decks, and outreach messages. ✅ Recruitment & HR Support – Assisting in hiring and onboarding sales teams, handling scheduling, and team engagement. ✅ Basic Bookkeeping & Invoicing – Keeping track of expenses, invoices, and financial records. ✅ Supply Chain Management Support – Assisting with vendor coordination, order management, and logistics tracking. Tools & Platforms I Work With: ✔ CRM & Sales Tools: Salesforce, Zoho, HubSpot, Instantly, Clay ✔ Automation & Workflow: Zapier, Aircall, RingCentral ✔ Communication & Coordination: Slack, Google Teams, Intercom ✅ Quickly adapt to using new tools and apps. I am committed to helping businesses increase efficiency, close more deals, and enhance customer experience. If you need a proactive, tech-savvy B2B Sales Assistant to handle your day-to-day operations and support your sales team, let's connect!
    Featured Skill Chat Support
    Intercom
    Zendesk
    Sales
    Customer Satisfaction
    Phone Support
    Online Chat Support
    Customer Engagement
    Email Support
    Customer Service
    Virtual Assistance
    Customer Support
  • $15 hourly

    • 5.0/5
    • (15 jobs)
    🏆 12+ Years experience in Customer Engagement/success & Technical Support 📈 Proven records of effective Project management and delivering Quality results 🎯 Detail-Oriented | Proactive & Tech-Savvy . Fast learner with Exceptional Communication Skills! 💎100% Job Success and Top Rated in Upwork!💎 🌟 Tenured veteran in the field of Customer handling and Technical support providing exceptional customer experience. 🌟SAAS project management with in-depth knowledge of Tech industry to support brands in elevating their Team/customer management. 🌟Specialized in Remote support, Onboarding and Customer Relationship Development. 🌟 A team player, Fast Learner and go-getter who can work without little to no supervision 🌟 Worked under various roles including Quality assurance and Team leader managing 20+ team members overseeing their calls,chats and coach them towards improvement. 🌟 Proficient Phone, email, and Live chat handling skills 🌟 Hand-on experience using Salesforce,Zendesk,Freshdesk, Zoho desk, Intercom, JIRA, AWS, Athena,Postman and various other CRM's and advance software applications required for the process. 🌟Experience working for various E- Commerce projects which includes managing multiple Shopify stores (Inventory,Order fulfillment, customer support, shipping, refund and returns etc...) 🚀 I have experience with Team management, Queue/SLA management, phone support, email support, and live chat. I've handled multiple accounts in the USA, Canada, United Kingdom, Australia, Singapore and assisted different clients from all walks of life. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs. Have worked under various roles within an Organization and have experience working well with all kinds of internal teams maintaining smooth and effective communication. 👉Hiring me will not only provide a solution to your business needs but also help you improve the process, retain customers and convert them to happy, loyal buying ones. 📞 I'd be Happy to connect over a quick zoom call or Teams call to discuss more about my experience and answer any additional questions you might have for me! Cheers, Vijay Nagarajan
    Featured Skill Chat Support
    Quality Audit
    Leadership Skills
    Virtual Assistance
    Shopify SEO
    Project Management
    SaaS
    Customer Support
    Customer Service
    Technical Support
    BPO Call Center
    Product Knowledge
    Email Support
    Online Chat Support
    Order Tracking
    Phone Support
  • $5 hourly

    • 4.8/5
    • (27 jobs)
    Hi! My name is Anjum. With more than four years of experience working with clients in the US and the UK, I'm an ambitious virtual assistant. data entry, research, personal tasks, digital marketing, social media management, calendar management, asana, report authoring, bookkeeping, and customer service are just a few of the areas of experience. In order to develop a successful career, I keep a clear focus on my objectives and pay closer attention to the actions I take and the adjustments I make with each one. I'm happiest when I'm continually learning and expanding my horizons. Do not hesitate to get in touch with me. Maintaining confidentiality and trust is an important requirement of my Service Tasks I offer : 24/7 Chat Support ❖ Family & Personal Tasks ❖ Online Research ➢ Job Search ➢ Contact (Email) Research (General/LinkedIn) ➢ Business Related Research ➢ General Market Research ➢ Data Entry ➢ Stock Research ➢ Product Research ➢ Manufacturer Research ➢ Online Research on any topic… ❖ Specialist Task ➢ Web Design / Development ➢ Digital Marketing (SEO, Keyword Research, SMM, Advertising etc...) ➢ Bookkeeping services ➢ Income Tax Filing ➢ GST Registration ➢ Labour registration ➢ Tally Data Entry ➢ Banner, Flyers, Birthday/Marriage Invitations & Certificate Design ➢ E-Commerce Business Management (Product Upload, Seller Account Management etc...) ➢ Product Management (Amazon,ebay) ➢ Google Adwords ➢ Intuit Payroll Processing ➢ Calender Management ➢ Processing online orders through Shopify and Cin7 ➢ Transcription ➢ Downloads ➢ Email Management ➢ Trello ➢ WordPress ➢ Evernote.. etc
    Featured Skill Chat Support
    Virtual Assistance
    Customer Support
    Online Chat Support
    Business Management
    Management Skills
    File Maintenance
    DevOps
    YouTube
    Administrative Support
    Personal Administration
    Email Communication
    Customer Service
    Microsoft Excel
  • $12 hourly

    • 4.6/5
    • (8 jobs)
    Expertise in converting customer discontent into customer delight. Experience in creation/dissemination of company communication, media management. Quick learner, analytical, positive. Proficient in English and Hindi. Adept in eDesk, Zendesk, Shopify, Microsoft Teams, Trello, MailChimp, etc. Completed B-school from one of the top-5 institutes in India. Recently shifted gears to work remotely with my wife to pursue our passions.
    Featured Skill Chat Support
    Virtual Assistance
    Shopify
    Social Media Marketing
    Ecommerce
    Customer Service
    Microsoft Office
    SEO Writing
    Ticketing System
    Administrative Support
    Email Marketing
    Multitasking
    Online Chat Support
    Order Tracking
    Order Processing
    Email Support
  • $12 hourly

    • 5.0/5
    • (13 jobs)
    🏆 Top Rated Content Manager with 99% Five⭐Ratings. ✅ Over 12 Projects completed on UPWORK ✅ 2000+ Hours worth of inclusive work experience ✅ 20+ Satisfied Clients on UPWORK and PeoplePerHour ✅ 100% Job Success Score on Upwork ⭐⭐⭐⭐⭐ Rajesh Agrawal with 4 years' worth of experience handling different websites on multiple CMS and in different niches. ⭐⭐⭐⭐⭐ ⭐ EXPERTISE ✅ WordPress Content Management ✅ Shopify, Contentful and other CMS ✅ Article and Blog writing ✅ Technical content writing ✅ AI content writing and Humanisation ✅ Editing, Formatting, Proofreading and Publishing content. ✅ Uploading Texts, files, and Videos on websites. ✅ Canva Graphics designing for blogs and Social media ✅ Social media content publishing ✅ Data Entry and Data Scraping ✅ Data Annotation and Labeling ⭐ WHY CHOOSE ME? ✅ High Quality Service ✅ 100% job completion assurance ✅ Minimal Supervision ✅ Quick response to messages ✅ Unlimited changes for complete satisfaction ✅ 100% Satisfaction Guarantee or Full Refund. ⭐ Offering Customized, High-Quality, Cost-Effective Content Management Service. Ping me, and I will be glad to help you with all your queries.⭐
    Featured Skill Chat Support
    Email Support
    Online Chat Support
    Customer Support
    WordPress
    Data Mining
    Content Writing
    Writing
    Content Upload
    Data Entry
    Technical Writing
    Microsoft Excel
    Microsoft Word
    Nepali
  • $7 hourly

    • 5.0/5
    • (3 jobs)
    Hello there! Before talking about qualifications and professional abilities, I would like to introduce myself. I am Amit Kumar and I am from India. I am a full time freelancer of data entry, web research & personal assistant work and ready to give you hardworking, reliability, flexibility and honesty. I can work with minimal supervision, communicate and give updates on the status of my work output. I am always determined to deliver projects to upwork clients before meeting the dead line with 100% satisfaction & loyalty. Technical Skills Data Entry Microsoft Excel Microsoft Word Microsoft Power Point Google Docs Soda PDF app File Conversion/Transcription to Word/Excel Web Research Internet Research Word Processing Social Accounts Creation Excellent spelling and grammar skills
    Featured Skill Chat Support
    Shopify
    Magento 2
    Data Mining
    Order Processing
    Email Support
    Online Chat Support
    Magento
    Order Tracking
    Ticketing System
    Zendesk
    Data Entry
  • $5 hourly

    • 4.5/5
    • (14 jobs)
    My name is Aashi, and I'm a highly skilled and experienced professional who is committed to delivering results. My areas of expertise include efficiency, customer experience, and bottom-line growth. As a seasoned problem-solver, I am adept at streamlining processes and removing obstacles that stand in the way of achieving your vision, mission, and goals. I am also an excellent listener and communicator, with a proven track record of providing timely and satisfactory resolutions to customer queries. I have over a year of experience working at Amazon, renowned for its customer-centric approach. During my tenure there, I gained valuable skills in customer service and developed a deep understanding of customer needs and preferences. In addition to my experience at Amazon, I also have experience in community management for Google Project. This role allowed me to work closely with a diverse group of individuals and hone my skills in communication, collaboration, and problem-solving. Specifically, my areas of strength include: ✅Handling customer service operations. ✅Identifying operational issues and devised goals and plans to address them. ✅Maintained Client relations and boosting the profit of the organisation. ✅Prioritising the issues as per their complexities and taking corrective action on it. ✅Analysing data real time to achieve strict targets in the given stipulated times. ✅EXPERT IN HANDLING DROP-SHIPPING STORES. ✅Customer Service Operations ✅Shopify ✅Salesforce ✅JIRA ✅Help Scout ✅Trello ✅Slack ✅Business Suite ✅Event management ✅Drop-Shipping Expert ✅Virtual Assistant ✅Microsoft Office ✅Google Document and sheets ✅Administrative Support ✅ Email Handling/Management
    Featured Skill Chat Support
    Online Chat Support
    Accuracy Verification
    Email Support
    Data Entry
    Operations Research
    Data Collection
    Operational Plan
    Transaction Processing
    Customer Satisfaction
    Business Operations
    Community Management
  • $12 hourly

    • 5.0/5
    • (5 jobs)
    Welcome to my profile! With over 12 years of dedicated experience in customer service within the dynamic e-commerce sector, I bring a proven track record in efficiently managing all facets of customer inquiries and operations. I currently lead operations for four successful e-commerce stores, managing every aspect from order fulfillment and logistics to pricing, inventory control, and vendor relations. My role ensures seamless business operations and high levels of customer satisfaction. Additionally, I work as a Client Success Manager and Personal Assistant, focusing on client engagement, issue resolution, and collaborative service delivery. Here’s how I can assist you: Calendar and Email Management Travel Arrangements and Bookings Data Entry and Document Organization Task Prioritization and Project Coordination Customer Service and Client Communication Key Areas of Expertise: Client Engagement: Building and maintaining strong client relationships as the main point of contact. Issue Resolution: Swiftly addressing and resolving client concerns to enhance satisfaction. Follow-Ups: Regular check-ins to gather feedback and ensure continuous improvement. Collaboration: Working with internal teams to meet and exceed client expectations. In addition to my operational expertise, I also have experience with Google Ads, contributing to business growth strategies. Key Skills and Expertise: * E-commerce Platforms: Proficient with Shopify, BigCommerce, Solid Commerce, WordPress, WooCommerce, Advanced Shipping Manager, Spark Shipping, ShipStation, and Teleport. Expertise includes order processing, inventory management, returns processing, and vendor coordination. * Customer Communication: Skilled in managing inbound and outbound communication channels via email, phone, and live chat. Proven ability to handle diverse customer queries and escalations effectively using tools like Crisp, eDesk, Gorgias, Aircall and Ringover. * Marketing Insight: Experience leveraging Google Ads to enhance brand visibility and drive sales, along with experience working on merchant accounts. What I Do: * Data Entry (Microsoft Office, Google Sheets) * Database management tailored to your needs, including orders, chargebacks, finance, order tracking numbers, customer information, and more. * I can manage your shipping accounts with FedEx and USPS. * E-commerce Marketplace Virtual Assistance Services (Amazon, eBay, Shopify, etc.): Product listing, order processing, customer support, inventory management, and advertising campaign oversight. * Shopify Expertise: Product listing (single and variation), order fulfillment, customer support, stock management, and handling claims and refunds. * Manual product upload * Bulk product upload using CSV * Inventory management * Pricing Analysis * Collections * Categorization * Shopify Analytics Report Analysis * Data Analysis * Product Database Management * Daily Reporting I am dedicated to delivering high-quality results and ensuring client satisfaction through proactive problem-solving and attention to detail. Let's collaborate to elevate your business. I look forward to working with you! Best Regards, Sheharbanu Masih
    Featured Skill Chat Support
    Inventory Management
    Shopify Apps
    Supply Chain & Logistics
    Crisp
    Appointment Scheduling
    Customer Care
    Gorgias
    Supply Chain Management
    Online Chat Support
    Shopify
    Virtual Assistance
    Communication Etiquette
    Customer Support
    Data Entry
    Email Support
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Being a passionate Customer Service expert, I am an expert in fixing customer problems and questions with effectiveness and professionalism. An expert at determining situations, seeking solutions, and making smooth resolutions, I manage large numbers of interactions within high-pressure settings with high standards of service. My listening, oral, and written communication skills allow me to interact effectively with customers and stakeholders at every level, building positive relationships and trust. With long-term experience in chat and email support, I am extremely skilled in Zendesk and Gorgias. My dedication to delivering high Customer Satisfaction and KPI scores is reflected in my skill at resolving issues, de-escalating disputes, and communicating concise, effective solutions. Having operated in fast-paced and challenging environments, I am a master at troubleshooting, problem-solving, and delivering the customer experience through proactive interaction and service excellence.
    Featured Skill Chat Support
    Real Estate Virtual Assistance
    Virtual Assistance
    Customer Satisfaction
    Customer Service Training
    Customer Support
    Customer Retention
    Zendesk
    Excel Macros
    Customer Care
    Logistics Management
    Logistics Coordination
    Phone Support
    Email Support
    Online Chat Support
    Customer Service
  • $6 hourly

    • 5.0/5
    • (15 jobs)
    🌟 Looking for a reliable virtual assistant to ease your workload and ensure the smooth operation of your tasks? Look no further! 🌟 With nearly 8 years of experience as an Online Virtual Assistant, I have been providing exceptional support to individuals and businesses. My top-rated client assistance, strong work ethic, and technical proficiency make me the ideal choice for your needs. ✅ My Expertise In VA Related Tasks: Mastery in ChatGPT Applications, ChatGPT Plugins, and Canva Design Proficiency in SEO Writing and Keyword Optimization Expertise in LinkedIn Marketing and Digital Storytelling Excellence in Virtual Assistance and Project Management ✅ My Expertise In Customer Support: Customer Service (Chat, Email, Ticket, Comment, etc.) Calendar Management and Appointment Scheduling Handling Customer Inquiries Email Correspondence and Follow-ups File, Folder, and Email Organization Client Meeting Arrangements Supplier and Customer Coordination Processing Customer Queries via Email or Chat Community Management ✅ My Expertise In E-commerce Support: Store Management on Shopify, WooCommerce, Amazon, eBay, Walmart & Etsy Dropship - Product Research Customer Support on Zendesk, Zoho, Gmail, Customized CRM & others Social Media Management of Content Creation for Facebook, Instagram, LinkedIn, Twitter, and others using Canva ✅ My Expertise In Content Writing: SEO Writing and Keyword Optimization Blog Writing and Article Creation Content Creation for Social Media Digital Storytelling and Brand Narratives Proofreading and Editing ✅ My Expertise In Social Media Management: Lead Generation and Research Email Management and Marketing Social Media Management 🌟 Why Choose Me? 🌟 I am committed to providing quick and efficient assistance, ensuring you are delighted with the quality of my work. Let’s collaborate to streamline your administrative tasks so you can focus on what truly matters. Don't hesitate to reach out if you need trusted advice from an expert who can handle your tasks while you focus on more critical issues. Get in touch today to see how I can support you!
    Featured Skill Chat Support
    Customer Care
    Shopify Website Redesign
    Shopify
    Amazon FBA
    Amazon
    Customer Service
    Customer Support
    Ecommerce
    Academic Research
    Conduct Research
    Web Application
    Product Listings
    Content Writing
    Live Chat Software
    Online Chat Support
  • $20 hourly

    • 5.0/5
    • (3 jobs)
    🚀 Your Business Growth Partner: Operations, Product, and Project Management Expert 🚀 Hi there! 👋 I'm Abhishek V Sharmma, a dynamic and results-driven professional with over 9 years of experience in Operations, Product Management, and Project Management. I specialize in creating efficiencies, streamlining workflows, and driving successful product launches that align with your vision and business goals. Whether you're a startup needing structure or an established company looking for process optimization, I’m here to support your growth and operational excellence. Why Work With Me? I combine strategic insight with hands-on execution to ensure your business operates smoothly and scales effortlessly. I’m not just a manager – I’m your collaborative partner who listens, adapts, and delivers. Here’s how I add value: 🚀 Product & Project Management: End-to-end management from ideation to launch, utilizing cutting-edge tools to track progress, gather feedback, and prioritize features that matter. 🔧 Operations Mastery: Implementing efficient systems and processes across teams, ensuring alignment, accountability, and scalability. 📊 Data-Driven Decision Making: Leveraging analytics and user feedback to inform product strategies that resonate with your market and fuel business growth. 🧑‍💻 Versatile Tech Stack: Proficient in top-tier management and automation tools to help your business run smoother and smarter. What I Bring to the Table 📌 Email Automation Expertise: Mastery of Mailchimp, Mailshake, Sendinblue, and more to drive conversions and nurture customer relationships. 📌 Operations Systems Savvy: From SAP to Salesforce and QuickBooks, I ensure your business processes are streamlined and compliant. 📌 Product & Project Tools: Experienced with Trello, Jira, Roadmunk, and Google Analytics to optimize your roadmap and track progress efficiently. 📌 Efficient Communication & Collaboration: Familiar with Slack, Microsoft Teams, and Zoom to ensure seamless team collaboration and timely project completion. My Approach Understand Your Business: I start with a deep dive into your goals, challenges, and what success looks like for you. Strategize & Plan: Tailored strategies that align with your vision and business requirements. Execute & Iterate: Swift implementation with constant iteration based on real-time data and feedback. Measure Success: Tracking KPIs to ensure all efforts are driving meaningful results. Let’s Build Something Great Together! I’m passionate about helping businesses grow and thrive, and I’m excited to bring my skills and experience to your next project. Whether you're looking for operational excellence, product management, or project leadership, I’m ready to help you succeed. 💬 Let’s chat! I’m available for a discovery call to discuss how we can work together and bring your vision to life. 📌 Currently open to long-term partnerships and high-quality projects!
    Featured Skill Chat Support
    Project Management
    Product Review
    Yoga
    Customer Support
    Online Chat Support
    Email Support
    Customer Service
    Property Management
    Business Operations
    Virtual Assistance
    Mindfulness
    Administrative Support
    Customer Acquisition
  • $7 hourly

    • 5.0/5
    • (9 jobs)
    Welcome, everyone! I excel in client communication, both on the phone and through email. Whether solo or in a team, I ensure efficiency. Safety is paramount, and I'm adept at identifying and minimizing risks. I speak English, Hindi, Bengali, and Assamese. I'm committed to deadlines and teamwork, offering my skills wherever needed. I look forward to providing exceptional service. My experience includes 3+ years as a CS, Cold Caller and VA, where I consistently engaged clients, earning their trust and securing valuable meetings monthly. Let's build a lasting professional relationship, enhancing your company's reputation and success together.
    Featured Skill Chat Support
    Customer Care
    Translation
    Customer Support
    Assamese
    Sales Leads
    Lead Generation
    Transcreation
    General Transcription
    Cold Email
    Data Entry
    Cold Calling
    Online Chat Support
    Telemedicine
    Telemarketing
    Telecommunications
  • $10 hourly

    • 5.0/5
    • (8 jobs)
    Emerging marketing expert with knowledge, eager to support and advance company and client goals through diligence and adaptability. Working in a busy retail environment helped me develop effective time management and operational abilities. ✅Time-Management. ✅Multi-Tasking. ✅Cooperative. ✅Team Oriented. ✅Ability to work independently. ✅Strong knowledge on social media platforms. ✅Enthusiastic and quick learner. ✅Strong negotiation. ✅Communication skills. ✅High-Speed Internet. 🤔Tired of dealing with numerous stuck-up freelancers who can’t even understand and/or execute the simple tasks you give them? And when they do few tasks, is it lacking in quality you wanted and it’s not even delivered or done promptly?💡Well, Everything is just right on time. Let me be your way to offload your administrative tasks and start achieving your business goals!!! If you are ready, Let’s talk, and let me hive you time to enjoy life without worrying about your business😌 You know what to do-👉📩 💣Bomb is Ticking and so is time🕰️ Talk soon, Anjani M.
    Featured Skill Chat Support
    Online Chat Support
    Hindi
    Telugu
    Multilingual Translation
    CRM Development
    Video Editing
    Lead Generation
    Appointment Scheduling
    Appointment Setting
    Microsoft Excel
    2D Design
    Data Entry
    Customer Service
    Virtual Assistance
  • $9 hourly

    • 4.9/5
    • (303 jobs)
    I'm part of the top 🔝 3% freelancers here on Upwork. I am a ⭐ Top Rated Plus ⭐ Freelancer with 100% 💯 Job Success Ratio and 5 Star Rating. I am Expert in Shopify, Kajabi, Showit, Squarespace, Big-Commerce, Wordpress, Woo-Commerce, Amazon, Ebay, Etsy, Magento, Volusion, CS-Cart, Joomla, Zen Cart, OS-Commerce & other Online Stores. Expert in any kind of online stores management, Print on Demand (POD) Online store administrative supports, Customer Support, Email Handling, Tech Support, Print on Demand, Email Marketing, Inventory Managements, Social Media & Other Web Research. I have the strong knowledge of ChatGPT, Canva, Google Docs, Asana, Trelo, Slack, HTML, CSS, Photoshop, Microsoft Office, SEO. I am very open minded, responsible, hard working & willing to new task always. I have More then 22000 Hours Experience to work on upwork with various International Clients from USA, Australia, Canada, UK & other countries worldwide.
    Featured Skill Chat Support
    Printful
    Print-on-Demand
    Kajabi
    Customer Support
    Administrative Support
    Klaviyo
    Online Chat Support
    WordPress e-Commerce
    Canva
    Squarespace
    WordPress
    BigCommerce
    Shopify Templates
    Shopify
    Magento
  • $8 hourly

    • 4.8/5
    • (121 jobs)
    After earning my Master's in Computer Applications (MCA), I began freelancing in August 2012. As a full-time professional freelancer, I have dedicated over 13 years to providing top-tier admin support and data entry services. I have accumulated 36,500 hours on Upwork and have a 99% client satisfaction rate. With a high-speed internet connection, I am available 12+ hours/day and work efficiently from home and office setups. My expertise includes: ✔ Admin Support & Data Entry – Web research, product listing, and database management ✔ E-commerce & CMS Platforms – Magento, Django, OpenCart, WordPress (WooCommerce), Shopify, PrestaShop, Spree, and more ✔ CRM Management – SageACT, Salesforce, SugarCRM ✔ Microsoft Office & PDF Tools – Proficient in Office 2003-2016, PDF conversions, and Remote desktop services ✔ Technical Skills – HTML, HTML5, Photoshop ✔ Communication & Collaboration – Experienced with Zoom, Teams, Slack, Hangouts, and other remote work tools I am always eager to learn new skills and take on challenges while ensuring quality, professionalism, and commitment to every project.
    Featured Skill Chat Support
    WooCommerce
    Administrative Support
    Database Management System
    Online Chat Support
    Microsoft Access
    Database Programming
    Content Management
    Microsoft Word
    Microsoft Excel
    Product Listings
    Word Processing
  • $15 hourly

    • 5.0/5
    • (11 jobs)
    Experienced in O365 and Windows installation and support. Strong information technology professional with a graduation degree in Information Technology. • SCCM - Software and Patches Deployment • Active Directory – Administration with basic PowerShell scripting • ServiceNow - Incident & Request Management along with Report Generation • O365 and Exchange Server – Mailbox creation, modification and management of O365 user. • Nagios - Server and Network Devices Monitoring along with configuration • AWS - EC2 Instances and S3 Storage • Hardware - PC Assembly and Networking • PingID User Administration & Airwatch User Administration • MDM EBX Administrator – Managing the Master data, Mass changes, etc. • File Server and Windows Server: User access Administration and Server Management
    Featured Skill Chat Support
    Customer Support
    End User Technical Support
    Email Support
    Online Chat Support
    Phone Support
    Microsoft Office
    Technical Support
    Microsoft Active Directory
    Office 365
    Printer
    Desktop & Laptop Support
    Microsoft Windows
    System Administration
    Troubleshooting
  • $5 hourly

    • 5.0/5
    • (89 jobs)
    My aim is to use my skills and deliver on quality and quantity basis with high performance energetic positive attitude with reasonable price. I am an expert in following skills: - Data Entry and Data Conversion (Typing speed more than 60 wpm, 100% accuracy) - MS Office (Excel and Word) - Google Docs - Customer Service (Chat, Phone and Email Support) - Internet Research - Advertisement Posting - Directory Submission - Social Media Marketing (LinkedIn, Facebook, Twitter etc) Together with my team in UpWork, its a pleasure for me to share our knowledge and skills to different companies and clients anywhere in the world.
    Featured Skill Chat Support
    Social Media Management
    Data Segmentation
    Internet Marketing
    Skype
    Social Media Marketing
    Online Chat Support
    Customer Support
    PDF Conversion
    Data Mining
    Shopify
    Microsoft Excel
    Microsoft Word
    Google Docs
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