Hire the Best Chat Support Specialists
in India

Email marketing Tycoon - worked in the industry have gained immerse expereince about the email marketing design and strategies Shopify & Ecommerce Specialist - helping online businesses deliver fast, professional customer service across email and chat. I can help you manage the day-to-day support work that keeps your ecommerce operation running smoothly: • Shopify customer support • Email & live chat support • Order, shipping & tracking questions • Returns, refunds & exchanges • Customer complaints & issue resolution • Shopify product & order management • Gorgias, Freshdesk and similar support platforms • Email marketing & campaign support • General ecommerce & technical assistance I also bring hands-on experience with Shopify, WordPress, email marketing platforms, Canva, Meta Ads and other ecommerce/digital tools, so I can support more than just the inbox. I've worked with businesses on customer communication, ecommerce operations, email campaigns, technical troubleshooting and digital marketing. My approach is simple: understand the issue, communicate clearly, solve it efficiently, and make sure the customer feels taken care of. What you can expect from me: ✓ Fast and professional communication ✓ Strong written English ✓ Detail-oriented order and customer handling ✓ Calm, empathetic problem solving ✓ Comfortable learning new tools and workflows ✓ Reliable follow-through and clear updates Whether you need someone to manage your Shopify support inbox, handle customer questions, assist with ecommerce operations, or provide ongoing virtual support, I can step in and become a dependable part of your team. Available for both short-term projects and long-term support.

Hi, I’m Soumi, dependable Administrative Support Specialist and Virtual Executive Assistant with 11+ years of experience supporting business operations, client coordination, administration, reporting, and customer service functions across banking, education, and corporate environments. I help business owners, executives, and growing teams stay organized, efficient, and on track by handling the day-to-day administrative and operational responsibilities that keep a business running smoothly. With a Master’s degree in HRM and a strong background in administration, operations, customer support, and coordination, I bring professionalism, accuracy, and strong communication to every project. What I Can Help You With: ✔ Administrative & Back Office Support Data management, documentation, coordination, process handling, reporting, and operational support. ✔ Virtual Executive Assistance Calendar management, appointment scheduling, meeting coordination, inbox handling, reminders, follow-ups, and executive support. ✔ Advanced Excel & Data Reporting Skilled in Advanced Microsoft Excel including: VLOOKUP / HLOOKUP Pivot Tables Conditional Formatting Data Cleaning & Analysis MIS Reporting Dashboards & Reporting ✔ Power BI Reporting & Visualization Creating organized dashboards, visual reports, data insights, and business performance tracking. ✔ Email & Communication Management Professional email handling, customer communication, follow-ups, CRM updates, and inbox organization. ✔ Scheduling & Coordination Managing calendars, appointments, meetings, travel schedules, and workflow coordination using Google Calendar, Calendly, Trello, and Notion. ✔ Documentation & Meeting Support Preparing reports, meeting notes, summaries, presentations, and maintaining organized records. ✔ Customer Support & Client Coordination Handling client communication through email and chat with professionalism and prompt response management. ✔ Presentation & Document Preparation Creating professional presentations, reports, spreadsheets, and branded documents using Canva, Gamma, MS Office, and Google Workspace. Tools & Platforms: Microsoft Excel | Power BI | Google Workspace | Trello | Notion | Canva | Calendly | Otter.ai | Zendesk | Gmail | MS Office I am detail-oriented, organized, reliable, and committed to delivering high-quality administrative support that helps businesses operate more efficiently. Whether you need ongoing executive assistance, operational support, reporting help, or someone to manage your daily administrative tasks professionally — I’m here to help. Let’s connect and discuss how I can support your business.

I am Vinisha, I am a professional IT Helpdesk Technician, Application Support, and System Engineer with extensive customer and technical service experience who is enthusiastic about my work. I've worked with many clients professionally from a variety of businesses for over 6 years. I am a dedicated, hard-working, fast learner, loyal, and a team player. I strive for a positive workplace, but I can also work under pressure. With 6 years of proven experience in roles such as Customer Service Representative, Help Desk Technician and IT Support Specialist, I am well-versed in various customer support capacities. My technical expertise extends to MS Office 365, Outlook, Intune, Azure, Active Directory, VMs, O365 Administration, VPN, RDP, Cisco VPN, workstation setup, profile and account management, licensing, and more. Ready to take on new challenges immediately, I am eager to discuss how my skills align with your needs. I look forward to the opportunity to speak with you further.

**Trusted by the same client for over 8 years.** Having long-term client relationships in Remote jobs are earned through consistency, reliability, and results. For more than Eight years, I worked exclusively with a single client, delivering exceptional customer support and becoming a trusted extension of their team. This experience reflects my commitment to providing outstanding service and building lasting customer relationships. Due to company merge i have lost my previous job and currently looking for a full time oppertunity where i can provide my 100% best. I'm a Customer Support Specialist with 7+ years of experience supporting customers through email, live chat, phone, and remote meetings. I thrive on creating positive customer experiences by listening with empathy, communicating clearly, and resolving issues efficiently. My background spans SaaS and e-commerce, where I've handled customer inquiries, onboarding, account support, issue resolution, and technical troubleshooting. I also bring extensive experience supporting Shopify applications, enabling me to confidently assist online businesses and their customers. **What I bring to your team:** * Customer Support (Email, Live Chat & Phone) * Customer Success & Customer Retention * E-commerce & SaaS Customer Support * Help Desk & Ticket Management * Customer Onboarding * Shopify App Support * Knowledge Base Documentation * Technical Troubleshooting & Escalation Management Clients value my professionalism, patience, attention to detail, and ability to remain calm under pressure. Whether I'm handling customer conversations, resolving complex issues, or collaborating with internal teams, my focus is always on delivering a seamless support experience that strengthens customer trust and loyalty. If you're looking for a dependable Customer Support Specialist who will represent your brand with professionalism and care, I'd love to help your business succeed.

Hello! I am a versatile and detail-oriented professional dedicated to supporting business growth through exceptional service and technical skill. Whether you need to delight your customers, streamline your operations, build a mobile presence, or make data-driven decisions, I have the expertise to help you succeed. My goal is to be a reliable, long-term partner who takes initiative and delivers high-quality results, allowing you to focus on what you do best. How I Can Help Your Business: ✓ Customer Support: I create positive customer experiences by providing timely, empathetic, and effective solutions via email, live chat, and ticketing systems. My focus is on increasing customer satisfaction and retention. ✓ Virtual Assistance: I manage your administrative tasks with precision and efficiency. From calendar and email management to data entry and social media scheduling, I keep your business organized and running smoothly. ✓ Mobile App Development: I turn your ideas into functional and user-friendly mobile applications for iOS and Android. I handle the process from concept and design to development, testing, and deployment. ✓ Research & Analysis: I deliver accurate, well-structured market research, competitor analysis, and data collection to provide you with the critical insights needed to make informed strategic decisions. I am a proactive communicator and a quick learner, comfortable adapting to new tools and challenges. Let's discuss how my diverse skill set can bring value to your project. Click the "Invite to Job" button, and let's start a conversation!

I am Rahul, a dedicated Customer Support Specialist with 5+ years of experience delivering phone, chat, and email support for SaaS and E-commerce companies. I handle customer inquiries related to accounts, orders, billing, refunds, product navigation, and general troubleshooting. I communicate clearly, remain calm with frustrated customers, and follow SOPs to ensure accurate and friendly responses. I have supported US, UK, and global customers across different time zones. Tools I work with: Aircall, Zendesk, Freshdesk, Gorgias, Shopify, Intercom, Salesforce, Google Workspace. What I offer: ✔ Phone Support (inbound & outbound) ✔ Chat & Email Support ✔ Ticket management (Zendesk, Freshdesk) ✔ Order tracking, refunds & e-commerce support ✔ Customer satisfaction & empathy ✔ Strong English communication ✔ US/UK shift availability ✔ Long-term reliability If you need a calm, friendly, and professional support agent to assist your customers, I’m ready to help your team.