Struggling to keep up with social media, emails, and the endless admin tasks eating into your day? I'll take that off your plate — so you can focus on growing your business.
I'm a Senior Virtual Assistant with 15+ years of professional experience, including 9 years managing operations for a financial services company and 6 years in IT administration at a global software firm (Symantec/Veritas). Now, I combine that operational expertise with modern digital skills to help startups and small businesses thrive.
What I can do for you:
✓ Social Media Management - Content planning, scheduling, engagement, and growth strategies
✓ Content Creation - Graphics, posts, and captions using Canva and AI tools
✓ Calendar & Email Management - Zero inbox chaos, optimized scheduling
✓ Administrative Support - Data entry, document management, research
✓ Email Campaigns - Newsletter creation and management
✓ Project Coordination - Keeping your team and tasks on track
Tools I use daily:
Canva • Google Workspace • Microsoft Excel • ChatGPT & AI tools • Meta Business Suite • Mailchimp • Trello/Asana • Zoom
Why clients choose me:
I bring structure, reliability, and a "get-it-done" attitude to every project. With 15+ years of managing complex operations, I know how to prioritize, communicate proactively, and deliver on time — every time.
Based in Pune, India (IST) • Available 30+ hours/week • Response time: within 4 hours during business days
Ready to get organized and grow your online presence? Send me a message — let's talk about how I can help.
Administrative Support
Customer Service
Data Entry
File Management
Microsoft Excel
Virtual Assistance
Personal Administration
Executive Support
AI Content Creation
Email Campaign
Social Media Content Creation
Canva
Project Management
Calendar Management
Google Workspace
Social Media Management
Email Management
Wix
Travel Planning
n8n
Alap J.
Pune, India
$15/hr
4.8
20 jobs
🛠️ I specialize in HVAC and gas safety operations support for property maintenance and home services businesses, alongside broader business operations and project management across other industries. My experience comes directly from working within a Gas Safe registered multi-trade property maintenance contractor in the UK, where I've handled the operational backbone of HVAC and boiler service work, including job scheduling, quote preparation, customer and client communication, engineer coordination, and CRM management.
📈 Beyond HVAC, I bring a versatile operations and project management background covering healthcare logistics project management, BPM operations, business development, and technical support. This means I'm equally comfortable managing a home services business day to day or stepping into a completely different industry to streamline processes, coordinate projects, and keep teams and clients aligned.
💻 I'm well versed in the platforms that HVAC and property maintenance businesses rely on day to day, including Jobber, ServiceM8, Simpro, and Plentific, along with dynamic purchasing system (DPS) portals used for housing association and local authority contracts. I also adapt quickly to whatever tools a business already uses, whether that's a CRM, project management software, or general productivity tools like Google Workspace or Notion.
📅 My day to day work typically includes responding to customer inquiries by phone, email, or SMS, preparing and following up on quotes, scheduling and dispatching engineers or teams, updating CRM systems, handling general admin and data entry, and tracking KPIs to keep operations accountable to targets. I take initiative rather than waiting to be told what to do, learn new software quickly, and I'm comfortable using AI tools to speed up admin and communication tasks. 🤖
✅ Whether you need HVAC-specific operational support or general business operations and project management help, I'd welcome the opportunity to support your business long term.
Administrative Support
Customer Service
Data Entry
Virtual Assistance
Technical Support
Email Support
Data Mining
Data Scraping
Quality Control
Process Improvement
Quality Assurance
Business Operations
AI Content Creation
ChatGPT
Radhika P.
Pune, India
$4/hr
5.0
3 jobs
Welcome to my Upwork profile!
Hello! I'm Radhika Pai, a highly-rated virtual assistant with over five years of experience, dedicated to providing exceptional support to individuals and organizations. My passion for ensuring smooth operations, combined with my reliability, organization, and independence, makes me your go-to choice for a wide range of virtual and administrative tasks.
With my strong organizational and communication skills, I am well-suited for the role of a Virtual Assistant. I can efficiently manage tasks, provide administrative support, and ensure smooth operations in a remote working environment.
My Profile Highlights:
Experience: With four years in the banking sector and one year in teaching, I bring a unique skill set to the virtual assistance realm.
Versatile Skills: As a committed and enthusiastic professional, I thrive on challenges and excel in delivering top-notch customer service. My work is driven by a strong work ethic and excellent communication skills.
My Areas of Expertise:
✅ Virtual Assistance
✅ Calendar Management
✅ Appointment Scheduling
✅ Social Media Management
✅ Email Management and Marketing
✅ Lead Generation and Research
✅ Customer Inquiry Responses
✅ Email Writing and Follow-ups
✅ Efficient Organization of Files, Folders, and Emails
✅ Meeting Setup for Clients
✅ Supplier and Customer Coordination
✅ Customer Query Resolution
✅ Community Management
✅ Customer Service
✅ Manually Typing
✅ Voice Over
✅ Excel Data Entry
✅ Online/Offline Data Entry
✅ PDF to Excel or Word
✅ JPEG to Excel or Word
✅ Social Media Research
✅ Canva
My Commitments:
✅ 100% Client Satisfaction Guarantee
✅ 100% Quality Work Guarantee
Continuous Learning:
I'm passionate about staying current with industry trends. To keep up with the evolving job landscape, I'm currently undergoing training in Remote Jobs, focusing on Virtual Assistant and Startup Generalist skills.
Let's Collaborate:
I'm excited to bring my expertise and dedication to your projects. If you need an efficient, adaptable, and highly motivated virtual assistant, let's connect and discuss how I can contribute to your success.
Feel free to reach out to me via Upwork, LinkedIn (radhika-pai-93046b199) or at radhika666@gmail.com. Let's explore how we can work together!
Best regards,
Radhika Pai
Customer Service
Communications
Team Building
Business Management
Management Skills
Proofreading
Problem Resolution
Customer Support
Customer Engagement
Shravan B.
Pune, India
$15/hr
5.0
6 jobs
About Me
I work with founders and executives who are scaling and feeling the operational weight of it.
As businesses grow, complexity increases. Systems break. Information scatters. Small inefficiencies compound. My role is to bring clarity, structure, and control back into your operations.
I don’t just complete tasks I build operational stability.
Whether it’s structuring workflows, cleaning up CRM systems, conducting high-level research, managing accounts and subscriptions, organizing reporting, or documenting processes, I approach everything with precision and long-term thinking.
You focus on decisions. I make sure the machine runs smoothly.
How I Add Value
I think in systems.
If something is repetitive, I design a smarter process.
If something is unclear, I structure it.
If something is manual, I evaluate whether automation makes sense.
I strategically leverage AI and automation tools to accelerate research, improve documentation, streamline workflows, and reduce friction — while maintaining human oversight and judgment. Efficiency should never compromise accuracy.
Discretion is non-negotiable. I’m comfortable handling sensitive financial, operational, and personal business matters with professionalism and confidentiality.
I work independently, communicate clearly, and require minimal oversight once aligned on expectations.
Platforms & Systems
I’ve worked across a wide range of operational and automation tools, including:
Operational & Productivity Systems
Google Workspace
Microsoft Office
Notion
Asana
Trello
Slack
CRM & Automation Infrastructure
GoHighLevel (GHL)
HubSpot
ClickFunnels
Mailchimp
Zapier
Mailgun
Twilio
System dot io
ClickSend
Data & Research
Structured spreadsheet analysis
Workflow automation frameworks
AI-assisted research systems
If your business runs on a different stack, I adapt quickly.
Online Research
Business Process Automation
Project Management
Lead Management
AI Implementation
Zapier
HubSpot
CRM Automation
CRM Software
Process Improvement
Business Operations
Executive Support
Lead Management Automation
Team Management
Process Optimization
Pallavi K.
Pune, India
$9/hr
5.0
122 jobs
Top Rated | 100% Job Success | 98 jobs completed | 17,000+ hours
Need someone who can grow your online presence and keep your business running smoothly? That’s where I come in.
With 10+ years of experience in SEO, content optimization, and virtual assistance, I help businesses:
‣ Rank higher on Google with smart keyword research & on-page optimization
‣ Create engaging content with the help of cutting-edge AI tools
‣ Stay organized with top-tier admin support - email management, client handling, scheduling, Google Docs, Excel, Word, etc.
I’m not just a task-doer. I’m your proactive business partner; bringing a mix of marketing insight, tech skills, and admin precision to keep you moving forward.
What on my plate to offer -
→ Search Engine Optimization (SEO): Keyword research, on-page optimization, meta tags, headings, internal linking
→ AI-Powered Content Creation: Claude, Perpelxity, ChatGPT, Jasper, Anyword, WordAI for blogs, social media, and website copy. Generating AI images and video for ad campaigns, then editing and polishing in CapCut and Canva for platform-ready output.
→ Meta Ad Creatives: Creating Graphics and Videos for Meta Ads using AI Tools like Claude, Perplexity, ChatGpt, Leonardo, Sora, ElevenLabs, Capcut, Canva, etc
→ Virtual Assistant Support: Email management, scheduling, Google Docs/Sheets, data entry, CRM updates, client coordination
→ Quality auditing & ops: Reviewing weekly/monthly team output against SOPs, catching quality slips before they reach clients, and keeping processes consistent as work scales
→ Research & data: Built and maintained structured databases for building materials and multifamily housing clients by pulling from source data, verifying accuracy, and keeping spreadsheets clean and consistent
→ WordPress Expertise: Yoast SEO, Elementor, Thrive Architect, plugin setup & maintenance
→ Reporting & Tracking: Google Analytics, Google Search Console basic performance reports
Why Clients Hire Me
1. Proven Results – Increased traffic & productivity for multiple clients
2. Versatile Skill Set – SEO + content + admin = one-stop solution
3. Detail-Obsessed & Reliable – Your work gets done right, every time
"Pallavi handles both my marketing and admin tasks so I can focus on growth — highly recommended." – [Client Feedback]
My Toolkit
SEO: SEMrush | Ahrefs
AI Tools: Claude | Perplexity | ChatGPT | Leonardo | Sora | Jasper | Anyword | WordAI | Grok
Admin Tools: Google Workspace | Microsoft Office | Trello | Asana | Slack | Basecamp
CMS: WordPress
Design: CapCut | Canva | Photoshop
Let’s work together to get your business more visibility and keep it running like clockwork.
Data Entry
Microsoft Excel
Virtual Assistance
Search Engine Optimization
AI Content Creation
ChatGPT
Email Management
Client Management
AI Content Detection
AI Content Writing
Claude
AI Video Generation
Video Editing & Production
CapCut
Canva
SEO Strategy
Facebook Ads Manager
Google Sheets Automation
Google Docs
Quality Assurance
Aditya L.
Pune, India
$12/hr
5.0
21 jobs
TURNING CHAOS INTO SYSTEMS | MAKING OPERATIONS WORK | GETTING THINGS DONE ✅
Hi, I'm Aditya, you build the vision, I make sure it actually happens.
From startups and AI agencies to global companies, I've spent 12+ years making sure operations run clean, projects close on time and nothing falls through the cracks. I've worked inside fast-moving AI and technology companies, managed teams of 22+, launched products from Day 1, and delivered results across SaaS, e-commerce, FinTech, HealthTech and property management.
When we work together, you stop firefighting and start focusing on what actually grows your business.
⚙️ OPERATIONS MANAGEMENT
I audit your workflows, eliminate what's breaking, and build SOPs your team can actually follow. Your business runs smoother, with or without you in the room.
📋 PROJECT MANAGEMENT
From kickoff to delivery, I own scope, timelines, stakeholders and dependencies. I've taken projects from complete chaos to clean, on-time launches, in environments where speed and precision both matter.
📊 DATA & REPORTING
I turn scattered data into clear dashboards and actionable reports using Power BI, Excel, SQL, and Python, so leadership always knows where things stand and what to do next.
🤖 AI & AUTOMATION
I actively use Claude, ChatGPT, Gemini, and Zapier to build faster, smarter workflows, eliminating manual work and getting more done in less time without adding headcount.
🔗 TEAM & VENDOR COORDINATION
I've led cross-functional and remote teams across time zones with clear communication and tight execution. Clients don't chase me, I stay ahead of them.
🛠️ Tools I work with:
ClickUp · Asana · Trello · JIRA · Notion · Slack · MS Teams · Zoom · Google Workspace · Zapier · Make · HubSpot · Power BI · Excel · Google Sheets · SQL · Python · Shopify · Canva · Loom · Azure · Klaviyo · Claude · ChatGPT · Gemini
✅ I'm the right fit for:
- Founders juggling multiple priorities who need a trusted right hand
- Fast-growing startups that have outgrown manual processes
- E-commerce brands that need operations and automation built properly
- AI and tech companies that need someone who already speaks their language
- Businesses drowning in chaos that need structure, systems, and execution
What clients have experienced working with me:
✔ Streamlined operations that saved meaningful time across the team
✔ Projects delivered on time even when starting mid-chaos
✔ Reporting clarity that helped leadership make faster, confident decisions
✔ End-to-end launch management with zero dropped balls
✔ Automation workflows built with AI tools that eliminated hours of manual work every week
Top Rated · 100% Job Success · 12+ Years Experience · AI Industry Background · 1,600+ Hours on Upwork
If you're ready to stop managing the chaos yourself and start focusing on what actually matters - LET'S CONNECT. I'm ready when you are.
Microsoft Excel
Virtual Assistance
Project Management
Cross Functional Team Leadership
Google Sheets
Business Operations
Microsoft Office
Executive Support
Agile Project Management
Process Improvement
Automated Workflow
Stakeholder Management
Vendor Management
Slack
Asana
Shopify Development
Zapier
Google Workspace
Project Workflows
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