Hire the Best Customer Support Freelancers in Mohali, IN

Clients rate our Customer Support professionals
Rating is 4.7 out of 5.
4.7/5
Based on 321 client reviews
Kamal M.

Mohali, India

$10/hr
4.9
525 jobs

40+ Hours Available Per Week Top Rated Plus full-time freelancer Manual QA with over 8+ years of experience in Software Quality Assurance, specializing in manual testing, functional and regression testing, cross-platform mobile and web application testing, API testing, workflow validation, and SaaS application QA. Extensive experience testing AI Voice & Chat Assistant platforms including Retell, Bland, Vapi, Wishpond AI, Senior Care AI, and more, along with marketplaces, booking systems, and enterprise applications. As a Top-Rated Plus freelancer on Upwork, I have delivered QA services to clients worldwide, backed by 250+ 5-star ratings ⭐, and tested 310+ mobile apps and 120+ web applications, collaborating with organizations like UNICEF and brands I test applications across all types of network conditions, including 3G, 4G, and 5G, as well as high-speed connections (1Gbps) and low-speed scenarios down to kilobits per second (kbps), ensuring optimal performance and usability under real-world conditions. Key Achievements: 🏆 Top Rated Plus freelancer with 8+ years of professional QA experience ⭐ 225+ 5-star reviews from satisfied clients 📌 300+ Upwork projects successfully completed 🤖 10+ AI Voice & Chat Assistant platforms tested (Retell, Bland, Vapi, Wishpond AI, Senior Care AI, etc.) 🚀 Tested and launched 70+ startup products successfully to the store ⏰ Worked over 27,500+ hours on Upwork. 📱 Android: Samsung Galaxy S24 Ultra, Samsung Galaxy S21 Plus, Poco X4, RealMe GT Master Edition, OnePlus 9, OnePlus 8T, Samsung A18 📱 iOS: iPhone 16 Pro Max, iPhone 14 Pro Max, iPhone 14 Plus,iPhone 15 Plus, iPhone 13 Pro Max, iPhone 11, iPhone XR 💻 Desktop: MacBook Air, HP Pavilion X360, RealMe Book, Lenovo ThinkPad, Samsung Galaxy Book 4 & 5 Manual QA Skills: • AI Model Performance Testing • AI Agent Functional & Usability Testing • Conversational AI & Chatbot Testing • Requirement Analysis • Test Case Design & Execution • Defect Reporting & Management • SEO Testing • Functional Testing • End-to-End Testing • Integration Testing • Exploratory Testing • PWA Testing (Progressive Web App Validation) • Reverse Testing – Test with Invalid/Unexpected inputs to ensure robust error handling & stability • Regression Testing • Cross-Browser Testing • Mobile App Testing (iOS & Android) • Usability Testing • UI/UX Testing • Payment Gateway Testing • System Testing & Acceptance Testing • API Testing (Postman, Swagger) • Performance Testing (Basic manual approach using tools) 🤖 AI Testing Expertise • AI Model Performance & Response Accuracy Validation • Conversational Flow, NLP Intent & Entity Testing • Voice Agent Quality Testing (ASR, TTS, Latency, Filler Word Detection) • Knowledge-Base and Prompt Flow QA • Context Retention & Session Continuity Testing • Multi-Agent Coordination and Voice Call Testing • Real-World AI App Testing (Retell, Bland, Vapi, ElevenLabs, Play.ht, Wishpond AI, Senior Care AI) Tools & Platforms: • Bug Tracking & Management: JIRA, Trello, Asana, Linear, ScribeHow • Collaboration & Reporting: Google Sheets, Notion, Slack • Testing Platforms: BrowserStack, physical devices • Performance & Analytics Tools: GTmetrix, SimilarWeb • Documentation: Test Plans, Test Cases, Checklists, FRS, User Manuals Domains Expertise: • eCommerce (Shopify, WooCommerce) • SaaS Applications • Healthcare • Mobile Applications • Insurance • Banking & Financial Services • Gaming • Point of Sale (POS) • ERP Systems • OpenAI Integration With a strong commitment to delivering error-free, high-performing software, I aim to exceed quality expectations and provide products that users love. I am available for flexible timings across any time zone and dedicated to helping you bring your software to the highest standards of performance and user satisfaction. Why Choose Me? ✔️ Proven expertise in Manual QA testing ✔️ Comprehensive experience across web and mobile platforms ✔️ Skilled in test documentation, ensuring a structured and repeatable testing process ✔️ Ability to identify critical defects and edge cases ✔️ Adaptable to both Agile and Waterfall methodologies ✔️ Flexible work hours to meet your project needs ✔️ Expert in crawling websites to ensure flawless functionality and SEO perfection -------------------------------------------------------------------------------------------------------- Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation, Reverse Testing, PWA Testing, Progressive Web App Validation, AI Apps Testing, Progressive Web Application, OpenAI, AI Apps, ChatGPT, Sora, Gemini, Generative AI, Chatbot

  • Regression Testing
  • Beta Testing
  • Functional Testing
  • Manual Testing
  • Web Testing
  • User Acceptance Testing
  • Test Plan
  • Software QA
  • Software Testing
  • Quality Assurance
  • Security Testing
  • QA Testing
  • Mobile QA
  • Cross Browser & Device Compatibility
  • QA Software & Testing Tools
Amit K.

Mohali, India

$6/hr
4.7
3 jobs

​I’m a Customer Support Specialist with 7+ years of experience delivering exceptional customer service across email support, live chat support, and phone communication. Skilled in resolving customer inquiries, order management, technical troubleshooting, and complaint resolution using Zendesk, Gorgias, Intercom, Freshdesk, and HubSpot. Successfully supported 150+ businesses across ecommerce, SaaS, healthcare, and technology, with a strong focus on customer satisfaction, retention, and efficient issue resolution. ​𝐖𝐡𝐲 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐇𝐢𝐫𝐞 𝐌𝐞 𝐎𝐯𝐞𝐫 𝐎𝐭𝐡𝐞𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭𝐬 : ​What separates a Customer Support Specialist who simply responds to tickets from one who builds customer loyalty? Not just quick replies—it’s what happens after every interaction. I focus on delivering fast, empathetic, and solution-driven support that keeps customers satisfied. Whether it’s handling online chat support, email communication, phone support, or help desk tickets, I maintain proper communication etiquette to ensure every issue is resolved professionally. With hands-on experience using tools like Zendesk, Gorgias, Intercom, and Freshdesk, I help businesses improve response times, increase customer satisfaction, reduce churn, and build trust through deep product knowledge. ​𝐖𝐡𝐚𝐭 𝐈 𝐃𝐞𝐥𝐢𝐯𝐞𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭: 7+ years of experience providing customer service and email support across live chat, phone support, and ticketing systems. Skilled in resolving inquiries, troubleshooting issues, and maintaining top-tier customer satisfaction. ​𝐄𝐦𝐚𝐢𝐥 & 𝐎𝐧𝐥𝐢𝐧𝐞 𝐂𝐡𝐚𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Managed thousands of customer conversations through email communication and online chat support with quick response times. Experienced in customer onboarding, order tracking, refunds, billing inquiries, and basic account management. ​𝐇𝐞𝐥𝐩 𝐃𝐞𝐬𝐤 & 𝐂𝐑𝐌 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Hands-on experience with Zendesk, Gorgias, Intercom, Freshdesk, HubSpot, Salesforce, and Zoho CRM. Deliverables include ticket management, SLA compliance, knowledge base updates, canned responses, and routine file maintenance. ​𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Assisting customers with website, WordPress, Shopify, WooCommerce, login issues, plugin troubleshooting, bug reporting, and coordinating with development teams for fast issue resolution. ​​𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 & 𝐑𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧: Focused on improving overall customer satisfaction, reducing response times, increasing retention, and delivering a positive support experience through clear communication etiquette and follow-ups. ​𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 & 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞: Data entry, file maintenance, CRM updates, documentation, report preparation, order tracking, and administrative support to keep daily operations running smoothly. ​𝐐𝐮𝐚𝐥𝐢𝐭𝐲 & 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Professional English communication, strong attention to detail, proactive problem-solving, and solid product knowledge. Every interaction is handled with empathy and accuracy. ​𝐌𝐲 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 ​𝐏𝐡𝐚𝐬𝐞 𝐎𝐧𝐞: Understand your business, products, customers, and support workflows. Review existing documentation, FAQs, and communication channels to build strong product knowledge. ​𝐏𝐡𝐚𝐬𝐞 𝐓𝐰𝐨: Set up and optimize your support process, including ticketing system workflows, knowledge base updates, macros, and response templates. ​𝐏𝐡𝐚𝐬𝐞 𝐓𝐡𝐫𝐞𝐞: Deliver professional customer support via email support, online chat support, phone communication, or help desk channels while maintaining your brand voice. ​𝐏𝐡𝐚𝐬𝐞 𝐅𝐨𝐮𝐫: Monitor support performance, gather customer feedback, organize data entry reports, and provide recommendations to boost customer satisfaction and retention. ​𝐑𝐞𝐬𝐮𝐥𝐭𝐬 ​𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐒𝐭𝐨𝐫𝐞: Managed customer inquiries across email support and online chat support, reducing average response time by 60% while maintaining high customer satisfaction. Improved order tracking, returns, and refund handling for a smoother experience. ​𝐒𝐚𝐚𝐒 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬: Provided technical support and phone communication, resolved customer issues efficiently, updated help center docs, and streamlined support workflows to boost retention. ​𝐒𝐭𝐚𝐫𝐭 𝐇𝐞𝐫𝐞 ​Tell me about your business, support channels, and customer service goals. I respond within 2 hours and can help with Email Support, Online Chat Support, Phone Support, Ticketing System Management, Zendesk, Gorgias, Intercom, Freshdesk, CRM Support, Order Tracking, Data Entry, and Customer Satisfaction to deliver a professional support experience your customers can trust. ​Warm Regards, Amit Kumar Customer Service Representative | Customer Support Expert | Client Support Specialist

  • Customer Support
  • Email Support
  • Customer Service
  • Phone Support
  • Online Chat Support
  • Virtual Assistance
  • Customer Care
  • Zendesk
  • Google Docs
  • Microsoft Office
  • Data Entry
  • Executive Support
  • Receptionist Skills
  • Administrative Support
  • Consumer Review
  • Gorgias
  • Order Tracking
  • Help Scout
  • Freshdesk
  • Cold Calling
Bhuvnesh A.

Mohali, India

$35/hr
4.8
1,336 jobs

Your website should be your best salesperson, not just another online brochure. If your business depends entirely on paid advertising for leads, every new customer becomes more expensive. I help businesses generate qualified organic leads through Artificial Intelligence Search Optimization (AI SEO), Search Engine Optimization (SEO) and Generative Engine Optimization (GEO), helping them improve visibility across Google, ChatGPT, Gemini, Claude, Perplexity and other AI-powered search platforms. For more than 20 years, I have helped businesses around the world increase search rankings, grow organic traffic, generate qualified enquiries and build sustainable online visibility through ethical and data-driven digital marketing strategies. Whether you are a local business, ecommerce store, SaaS company, healthcare practice, law firm, financial services company, educational institution or enterprise organization, I focus on delivering measurable business growth rather than simply improving rankings. What I Can Help You With Artificial Intelligence Search Optimization (AI SEO) Prepare businesses for the future of search by improving visibility across AI-powered search platforms and Large Language Models. - AI Search Optimization - Generative Engine Optimization (GEO) - AI Content Strategy - AI Citation Optimization - Entity Optimization - Knowledge Graph Optimization Search Engine Optimization (SEO) Increase organic traffic with proven white-hat SEO strategies. - Technical SEO - On-Page SEO - Off-Page SEO - Local SEO - Ecommerce SEO - Enterprise SEO - Keyword Research - Competitor Analysis - Website SEO Audit - Content Optimization - Internal Linking - Schema Markup - Core Web Vitals Optimization - Google Search Console - Google Analytics 4 Authority Building Build long-term trust with both search engines and AI search platforms. - Authority Backlink Building - Digital PR - Brand Mentions - Citation Building - Content Marketing - Topical Authority Development Local Business Growth Perfect for: - Dentists - Doctors - Lawyers - Accountants - Restaurants - Hotels - Pet Service Businesses - Contractors - Home Service Companies - Real Estate Companies - Financial Advisors Ecommerce SEO Platforms include: - Shopify - WooCommerce - BigCommerce - Magento - Custom Ecommerce Websites Additional Expertise Beyond SEO, I also help businesses improve conversions and customer journeys through: - WordPress - Shopify - GoHighLevel - ClickFunnels - Checkout Champ - Ultracart, Wix, Kajabi - Landing Pages - Funnel Optimization - CRM Integration - Marketing Automation - Conversion Rate Optimization This enables me to optimize not only your traffic but also the systems that convert visitors into customers. Why Businesses Choose Me - 20+ Years of Industry Experience - Top Rated Plus Freelancer - Founder of Sochtek India - Experienced In-House Team of Designers, Developers, SEO Specialists and Digital Marketers - White-Hat SEO Practices - Transparent Weekly Reporting - Long-Term Client Relationships - Strong Communication - Results-Focused Approach Industries Served - Healthcare - Dental - Legal - Finance, Loans, Mortgage - Insurance - Education - Manufacturing - Technology - SaaS - Real Estate - Home Services - Pet Services - Hospitality - Travel - Construction - Professional Services - Ecommerce - Startups My Goal My goal is simple: Help your business generate more qualified leads, more enquiries, more customers and sustainable long-term organic growth through modern SEO strategies that work for both traditional search engines and the rapidly evolving world of AI-powered search. If you are looking for a long-term SEO partner who understands both today's search landscape and where it is heading, I would be happy to discuss your project. ---- Successfully contributed to high-priority projects requiring rapid execution, technical expertise, and close collaboration with globally recognized organizations, including Stanford University. My Process Understand Your Business → Develop a Strategy → Implement → Optimize → Scale I believe successful SEO is more than improving rankings. It is about helping businesses generate qualified leads, increase revenue and build sustainable long-term growth. If you are looking for a reliable partner who combines strategic thinking with hands-on execution, I would be happy to discuss your project. I have represented businesses at international conferences, business meetings and networking events across the United States, Canada and South Korea, giving me valuable experience working with clients from different industries and cultures. Integrity, Quality, Transparency, and Long-Term Partnerships are the foundation of every project I undertake.

  • Customer Support
  • PHP
  • CSS
  • WordPress Development
  • PSD to HTML
  • Adobe Photoshop
  • ClickFunnels
  • Shopify SEO
  • ClickBank
  • Search Engine Marketing
  • SEO Strategy
  • Google Ads
  • Search Engine Optimization
  • Landing Page Design
  • SEO Setup & Configuration
Gagan D.

Mohali, India

$20/hr
4.9
252 jobs

I’m a multi-disciplinary technology consultant and solutions architect with deep expertise in Shopify development and eCommerce strategy. I help brands from DTC startups to enterprise retailers build high-converting, scalable Shopify stores using custom themes, app integrations, conversion rate optimization, and performance-tuned storefronts built on Online Store 2.0 or Hydrogen. My focus is always on aligning design, UX, and development with real business goals to maximize ROI. In parallel, I specialize in AI-driven applications and custom web platforms, leveraging Private LLMs, Open-Source AI models (such as Llama, GPT-4All, and Mistral), and full-stack technologies such as Node.js, Ruby on Rails, Python, and Laravel. I work with startups and enterprises to implement secure, intelligent solutions that integrate seamlessly with internal workflows, APIs, and data systems. With over 10 years of experience, I bring together technical depth, business insight, and user-first design thinking to deliver platforms that are not only technically sound but strategically impactful. 𝗘- 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 & 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 As a certified Shopify expert and seasoned eCommerce strategist, I build stores that convert traffic into sales, from landing page to checkout. My services include: - Custom Shopify Theme Development (Online Store 2.0) - Shopify Plus scaling & CRO implementation - Landing page and funnel development for product launches - Custom Shopify apps (public/private, subscription, or API-connected) - Product strategy, A/B testing, and user journey optimization - Subscription flows using Recharge, Appstle, or custom billing - Speed optimization, SEO enhancement, and UX fine-tuning - Full headless Shopify builds using Hydrogen + Remix 𝗣𝗿𝗶𝘃𝗮𝘁𝗲 𝗔𝗜 & 𝗟𝗟𝗠 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 (𝗟𝗟𝗮𝗺𝗮, 𝗢𝗽𝗲𝗻 𝗦𝗼𝘂𝗿𝗰𝗲, 𝗙𝗶𝗻𝗲-𝗧𝘂𝗻𝗲𝗱) With the rise of AI-driven transformation, I help enterprises implement Private LLMs using models like LLaMA, Mistral, Claude, All GPT, and fine-tuned Open Source LLMs either on cloud or secure on-prem environments. - Fine-tuned AI assistants trained on internal knowledge - Document parsing, summarization, and retrieval-based question answering (RAG) - AI-enabled customer support, workflows, and content tools - Private ChatGPT-like experiences embedded within apps - Integration with enterprise data sources (SQL/NoSQL, APIs, PDFs, S3, etc.) - Secure deployments using Docker, FastAPI, LangChain, or custom Node/Python backends - Whether it's building AI copilots for internal teams, automating repetitive workflows, or powering smart search and support systems, I bring the full stack of AI development together under one strategy-first approach. 𝗙𝘂𝗹𝗹-𝗦𝘁𝗮𝗰𝗸 𝗪𝗲𝗯 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 & 𝗔𝗣𝗜 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 I offer robust full-stack development services for startups and enterprises, combining backend reliability with frontend elegance. 𝗕𝗮𝗰𝗸𝗲𝗻𝗱 & 𝗔𝗣𝗜 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: - Node.js (Express, Nest.js) - Python (FastAPI, Django) - Ruby on Rails - Laravel + MySQL/PostgreSQL 𝗙𝗿𝗼𝗻𝘁𝗲𝗻𝗱 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀: - React.js, Vue.js, Alpine.js - Tailwind CSS, Bootstrap, and modular design systems - Shopify Liquid & Hydrogen for dynamic storefronts - Figma to responsive code implementation 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: - REST & GraphQL APIs - CRM/ERP/payment/shipping integrations - Custom workflows and automation (webhooks, queues, cron jobs) - SSO/Auth, OAuth 2.0, and third-party login mechanisms 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗢𝗽𝘁𝗶𝗼𝗻𝘀 I’m open to collaborating as: - A lead developer or technical partner for startups - A consultant for AI + eCommerce strategy and implementation - A contract developer or team extension for agencies Whether you need to build from scratch, modernize your existing system, or integrate cutting-edge AI, I can help design, architect, and implement a powerful, results-driven solution. 𝗟𝗲𝘁’𝘀 𝗕𝘂𝗶𝗹𝗱 𝗦𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗧𝗵𝗮𝘁 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝘀 If you're looking for someone who can bridge the gap between code and business goals, clarify technical complexity, and deliver with speed, integrity, and precision, I’d love to connect. Gagan

  • React
  • JSON API
  • Shopify Theme
  • MongoDB
  • JavaScript
  • Vue.js
  • Ecommerce Website
  • PHP
  • Shopify Apps
  • API Integration
  • Shopify
  • AI Development
  • AI Model Development
  • AI Model Integration
  • AI Implementation
Vinay R.

Mohali, India

$10/hr
4.8
18 jobs

🏆𝐏𝐫𝐨𝐩𝐨𝐬𝐚𝐥 𝐖𝐫𝐢𝐭𝐞𝐫 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 🏆 𝐂𝐨𝐥𝐝 𝐂𝐚𝐥𝐥𝐢𝐧𝐠 & 𝐀𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐒𝐞𝐭𝐭𝐢𝐧𝐠 🏆 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐄𝐱𝐩𝐞𝐫𝐭. ✅ 50+ 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗹𝘆 𝗦𝗲𝗿𝘃𝗲𝗱 𝗢𝗻𝗲-𝗢𝗻-𝗢𝗻𝗲. ☑️ 𝗠𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗨𝗽𝘄𝗼𝗿𝗸 𝗠𝗶𝗹𝗹𝗶𝗼𝗻𝗮𝗶𝗿𝗲𝘀 𝗦𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱. 🎯 𝗟𝗲𝘁'𝘀 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗧𝗵𝗲 𝗦𝗮𝗺𝗲 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝗨𝗽𝘄𝗼𝗿𝗸𝗲𝗿𝘀 𝗖𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁𝗹𝘆 𝗪𝗶𝗻𝗻𝗶𝗻𝗴 𝗨𝘀𝗲. - 10+ 𝐘𝐞𝐚𝐫𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧 𝐒𝐚𝐥𝐞𝐬/𝐋𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 I am a Sr. Business developer with more than 10+yr experience in lead generation and business development. I have helped numerous businesses and professionals increase their reach, visibility, and sales on various online platforms. I have experience in appointment setting, lead generation, end to end sales cycle and high ticket closer for B2B/B2C. I will follow up, build rapport with existing clients and qualify new potential clients. Here's why I'm the ideal choice for your needs: ✔ Lead Generation Specialist: I'm skilled in identifying and engaging high-potential leads across various channels, with a proven track record of securing qualified meetings. ✔ Recruiter: With experience in sourcing and selecting top talent, I manage end-to-end recruitment processes to find the best-fit candidates for your organization. ✔ Virtual Assistant: I provide comprehensive virtual support services, including administrative tasks, research, and documentation, to streamline workflows and maximize productivity. ✔ Appointment Setter: Proficient in scheduling and confirming appointments with precision, I utilize effective communication and negotiation skills to drive successful client engagements. ✔Telemarketer & Sales: Experienced in outbound calling to promote products/services, I'm adept at building rapport and delivering persuasive pitches to drive conversions. With my expertise and experience, I believe I can help you achieve your business goals efficiently and effectively. Tools/Platform - Upwork LikedIN HubSpot Lusha Appolo Hunter Bark Cold Calls and many other. LinkedIn and UPWORK - I will 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗳𝗶𝗹𝗲 with strategic content and keyword enhancements to boost visibility, 𝗮𝘁𝘁𝗿𝗮𝗰𝘁 𝗻𝗲𝘄 𝗰𝗹𝗶𝗲𝗻𝘁𝘀, and 𝘄𝗶𝗻 𝗺𝗼𝗿𝗲 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀. After the optimization, I will search the 𝗯𝗲𝘀𝘁 𝗷𝗼𝗯𝘀 to bid for you using advanced filters and set up 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲 𝗷𝗼𝗯 𝗮𝗹𝗲𝗿𝘁𝘀 so I never miss any 𝗴𝗿𝗲𝗮𝘁 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 𝗳𝗼𝗿 𝘆𝗼𝘂. I’ll apply as soon as the job is posted, giving you a 𝗵𝗲𝗮𝗱 𝘀𝘁𝗮𝗿𝘁 𝗯𝗲𝗳𝗼𝗿𝗲 𝗼𝘁𝗵𝗲𝗿𝘀 𝗲𝘃𝗲𝗻 𝗻𝗼𝘁𝗶𝗰𝗲. I've generated leads and business for my past clients in various domains, including: 1. Web & Mobile Application Development 2. Social Media Marketing 3. Digital Marketing 4. DevOps 5. QA 6. UI/UX & Designing 7. eCommerce & Drop shipping 9. Amazon Services 10. Cloud Engineering 11. CMS Development 12. AI/Blockchain/Crypto 13. AR/VR 14. Ed-Tech 15. Real estate 16. Utilities 17. Power sector 18. B2B/B2C Responsibilities: As a sales leader with extensive global experience, I understand the importance of driving revenue and exceeding growth targets. My unique approach focuses on working closely with businesses to identify their challenges and opportunities and developing customised solutions that drive results. I specialise in sales strategy and expanding into new markets. I have a proven track record of delivering comprehensive sales strategies that increase customer engagement and maximise return on investment. As a trusted advisor to boards and senior leadership teams, I bring expertise and knowledge to help businesses thrive in today's competitive landscape. Let's work together to take your business to the next level. YOUR RESPONSE WILL BE HIGHLY APPRECIATED!

  • Customer Support
  • Sales & Marketing
  • IT Support
  • Bidding
  • Lead Generation
  • Sales Leads
  • Cover Letter Writing
  • Cold Calling
  • Appointment Setting
  • B2B Lead Generation
  • Sales
  • Business Development
  • Inside Sales
  • Telesales
  • Upwork
  • LinkedIn Sales Navigator
  • LinkedIn Lead Generation
  • Business Process Outsourcing IT Services
  • HubSpot
Vishal J.

Mohali, India

$21/hr
4.7
69 jobs

I build AI agents, chatbots, and automation systems that replace manual work and scale your business operations without adding headcount. 𝐒𝐞𝐧𝐝 𝐦𝐞 𝐚𝐧 𝐢𝐧𝐯𝐢𝐭𝐞 𝐚𝐧𝐝 𝐥𝐞𝐭 𝐮𝐬 𝐛𝐮𝐢𝐥𝐝 𝐬𝐨𝐦𝐞𝐭𝐡𝐢𝐧𝐠 𝐭𝐡𝐚𝐭 𝐰𝐨𝐫𝐤𝐬. With 11 plus years of experience across AI development, workflow automation, and full-stack engineering — I help founders, agencies, and growing teams deploy intelligent systems that actually work in production, not just in demos. 𝐖𝐇𝐀𝐓 𝐈 𝐃𝐎 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 𝐚𝐧𝐝 𝐂𝐡𝐚𝐭𝐛𝐨𝐭𝐬 Custom AI agents and chatbots built on OpenAI, Claude, and LangChain. Trained on your data, integrated into your platforms, and built to handle lead qualification, customer support, onboarding, and appointment booking autonomously — 24/7. 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 Multi-step automation pipelines using n8n, Zapier, and Make that sync your tools, eliminate repetitive tasks, and save your team 20 plus hours every week. Built to scale without breaking. 𝐕𝐨𝐢𝐜𝐞 𝐀𝐈 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 AI calling agents and voice assistants using VAPI and ElevenLabs integrated with your CRM and calendar. Handles inbound and outbound calls hands-free, around the clock. 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐚𝐧𝐝 𝐖𝐞𝐛𝐟𝐥𝐨𝐰 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 High-converting Shopify stores, Webflow CMS sites, and headless commerce builds wired with automation and AI workflows that sell and operate on autopilot. 𝐅𝐮𝐥𝐥 𝐒𝐭𝐚𝐜𝐤 𝐒𝐚𝐚𝐒 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 Scalable web applications and SaaS products using React, Next.js, Node.js, TypeScript, GraphQL, Firebase, and Supabase. Clean architecture, API-first, built to grow. 𝐀𝐏𝐈 𝐚𝐧𝐝 𝐓𝐨𝐨𝐥 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬 Connecting HubSpot, Stripe, Notion, Slack, Airtable, Zoho, QuickBooks, and 100 plus tools into one unified automated ecosystem. 𝐓𝐄𝐂𝐇 𝐒𝐓𝐀𝐂𝐊 𝐀𝐈 𝐚𝐧𝐝 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 — OpenAI, Claude, LangChain, n8n, Zapier, Make, VAPI, ElevenLabs 𝐅𝐫𝐨𝐧𝐭𝐞𝐧𝐝 — React, Next.js, Tailwind CSS, TypeScript 𝐁𝐚𝐜𝐤𝐞𝐧𝐝 — Node.js, Express, GraphQL, REST API, Firebase, Supabase, AWS 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 — Shopify, Webflow, WooCommerce, Magento 2 𝐌𝐨𝐛𝐢𝐥𝐞 — React Native, Flutter 𝐖𝐇𝐘 𝐂𝐋𝐈𝐄𝐍𝐓𝐒 𝐇𝐈𝐑𝐄 𝐌𝐄 𝟏𝟏 𝐩𝐥𝐮𝐬 𝐲𝐞𝐚𝐫𝐬 across AI agent development, SaaS, automation, and eCommerce — 𝟓𝟎 𝐩𝐥𝐮𝐬 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬 delivered. Every solution is tied directly to a business outcome — leads, retention, efficiency, or revenue. One expert handling AI, automation, full-stack, and integrations — no freelancer juggling. Fast communication, structured delivery, and honest timelines — always. If your operations are still manual, your tools are disconnected, or your automations are underperforming — I can fix that.

  • AI Chatbot
  • AI Builder
  • AI Development
  • CMS Development
  • Make.com
  • ElevenLabs
  • Webflow
  • API Integration
  • Zapier
  • AI Bot
  • n8n
  • Shopify
  • AI Agent Development
  • AI Mobile App Development
  • Landing Page

How it works

Post a job for freePost a job

Tell us what you need. Create your own job post or generate one with AI then filter talent matches.

Hire top talent fast

Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.

Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

Payment simplified

Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.

Don't just take our word for it

How do I hire a Customer Support Freelancer near Mohali, on Upwork?

You can hire a Customer Support Freelancer near Mohali, on Upwork in four simple steps:

  • Create a job post tailored to your Customer Support Freelancer project scope. We’ll walk you through the process step by step.
  • Browse top Customer Support Freelancer talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Customer Support Freelancer profiles and interview.
  • Hire the right Customer Support Freelancer for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Customer Support Freelancer?

Rates charged by Customer Support Freelancers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Customer Support Freelancer near Mohali, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Customer Support Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Customer Support Freelancer team you need to succeed.

Can I hire a Customer Support Freelancer near Mohali, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Customer Support Freelancer proposals within 24 hours of posting a job description.