Hire the Best Customer Service Representatives in Ahmedabad, IN

Hi, I'm Ashish — a Customer Support Specialist with 3+ years of experience helping businesses deliver fast, friendly, and reliable support across chat and email. What I bring: ✓Live chat & email support using Freshdesk, Crisp, and Dixa ✓Order processing, refunds, and account issue resolution ✓De-escalating and handling upset customers professionally ✓Fast turnaround — I keep response times low without sacrificing quality ✓Clear written communication in English, Hindi, and Gujarati My most recent client said I was "very responsive and finished the job within the time required" that's the standard I hold myself to on every ticket. I focus on resolving issues in the first interaction, keeping your customers happy, and making your support queue feel calm instead of chaotic. If you're looking for someone reliable who treats your customers like their own — let's talk.

Hello, I am excited to highlight some of my top skills, experience and my interest so that it will be very easy for the potential employees looking for specific skills and can shortlist me when they have relevant project for me. I would like to start with saying that I have excellent communication skills spoken and written English which has allowed me to work with some of the elite organizations from UK , USA and across the world remotely. With vast experience in customer support and other back end support roles for some of the prestigious organizations, I have created a proven track record in the field of customer support including Email support, Chat support, Operations, order processing, Phone Support, aministration support and other supporting roles for the client which includes day to day task given by them. I was also part of indirect sales by following up after sending the quotes to the customers and messaging them in timely and efficient manner to make sure all their queries were answered in a manner which make them trust on our products and leading to sales. Thus, I was also involved in sales and marketing for some of the companies with help of my soft skills and customer service skills. My strengths are good time management skills, an eye for detail, punctuality, work ethics, good grasping power and delivering the results for the client be it customer service, sales or other support roles. I have vast experience in customer support as well as supportive roles working with clients from UK, USA and other countries. With my previous experience in support roles and customer support with Amazon, ebay and some of companies own business, I know how much important the customer support is for every organization and is backbone of any company who wish to success in today’s competitive environments. With my skills in the above field and proven track record, I can assure to any client looking for a stable and result driven employee, I can make them happy by achieving the targets on ratings, sales or other parameters of customer services. I also like to involve with company by providing my own ideas and where we need to improve once I have good knowledge of the process, company and the products and services we are offering to the company. This can make a significant impact on the middle and top management leading to better customer satisfaction and achievement of targets. It really excite me to work with different people from all over the world and it will be so much learning with fun. Also I have separate room in my home for workspace as I have already been working from home since long. So that is not an issue and work will be done in a much smooth manner with accuracy. With my previous experience and willing to put hard efforts, I can assure you that I will be an asset to any company or client who wish to hire me. I follow work ethics, understand my duties and responsibility and follow the instruction by the supervisor or manager at one go to make sure they won’t have to supervisor my work more frequently and the quality will be maintained with detailed work. I would like to highlight some of my previous work experience and what I am currently working on : Currently, I am currently working as a freelancer Gujarati Interpreter with one of a very reputed company in USA. Currently, I am working as a consecutive interpreter. As I am taking calls I am very much confident and I know how to deal with different clients and LEPs as this is my daily work. Also, I have taken some courses in interpretation including HIPAA rules and necessary training in order to perform in great way in this profession. Before joining to this company, I was working with one of the leading UK based company named USB International. USB International is one of the largest seller of Luggage bags and accessories in UK and Europe. Here, my job profile was senior Customer Care Executive. I was the only employee outside UK who was appointed in customer care by the company. Although in UK they were having a team of Customer Support professionals as the company was having hugh sales on daily basis on online platforms like Amazon, Ebay and others. Here, my job profile was senior Customer Care Executive. I was the only employee outside UK who was appointed in customer care by the company. My duties and daily tasks were taking care of customer messages from Amazon , Ebay and other online platforms, making some reports on weekly basis, Checking the tracking for some particular parcels, making sheets for courier on weekly basis. That was all regarding my skills, work ethics, my previous work experience and what I can offer your company or organization. Overall, I would like to assure that I will prove a valuable asset to you or your company if you give me a chance to serve your business or organization.

Myself an Experienced Freelancer specializing in Datacenter Services, Infrastructure Management, and Technical Consultation. Possessing a proven track record in leading and executing projects for prominent clients across various industries. Proficient in managing compute, storage, and network resources, along with disaster recovery implementations and infrastructure design. Adept at contributing to technical and financial decision-making processes, ensuring alignment with business objectives and standards. Skilled in vendor management, team leadership, and driving operational excellence. Continuously enhancing expertise through certifications and staying abreast of emerging technologies. **Professional Experience** - Manage Datacenter Services and Disaster Recovery Site, including compute, storage, and network resource planning. - Contribute to technical and financial decision-making processes, ensuring alignment with project objectives. - Specify infrastructure requirements, integrating OEM specifications, application architecture, and system sizing metrics to meet business standards. *July 2023 – Feb 2024* - Manage capacity planning for compute, storage, and network resources in customer data centers. - Design and implement infrastructure changes related to VMware vSphere Private Cloud, network, security, and servers with minimal downtime. - Lead data center infrastructure implementation change management, vendor engagement, and team collaboration for optimal results. **Datacenter Engineer, NxtGen Datacenter & Cloud Tech** *Dec 2016 – June 2023* - Led and developed project plans, timelines, and budgets, ensuring successful delivery of datacenter services. - Managed deployment of server hosts and configuration of server, storage, and security devices. - Conducted regular audits and assessments to identify areas for improvement and ensure compliance with industry standards. **Customer Support Engineer, NCR India PVT. Ltd** *April 2016 – Nov 2016* - Provided global call support to customers such as AT&T, CISCO, and AWS, ensuring timely resolution within SLA. - Handled customer escalations effectively, driving installations of various networking equipment at customer premises and data centers. **System Administrator, eClinicalWorks India PVT. Ltd** *Dec 2013 – April 2016* - Monitored hardware and network status, following escalation procedures for prompt issue resolution. - Maintained knowledge base and technical documentation, collaborated with internal teams to streamline processes. - Managed incident resolution and prioritized tickets raised by internal and external customers. **Education** Bachelor of Engineering in Electronics & Communication Engineering, Gujarat University, 2011 **Projects** - Smart and Safe City Data Center and Disaster Recovery Implementation (2024) - Datacenter Implementation and Designing (2022) - DR Backup Implementation (2017) **Additional Certificates/Awards/Skills & Technologies** - TOGAF Enterprise Architect Certified (2024) - CCNA Certified (2011) - VMWare ESXI V7.0 Training Completed (2016) - SolarWinds NOC Monitoring Tools Certified (2014) - Chariot Of Fire Award (2021) - Rising Star Award (2014) **Skills and Technologies** - VMware, TOGAF, Networking, Server & Hardware, Datacenter, Cloud Computing - Microsoft, Linux, Datacenter Design, Solution Architect, Incident Management, Private Cloud

I have worked as customer support executive for 10 year , I have good skill in web researching , microsoft excel work,Data entry , and data processing work. I have done work like Email searching , data transfer from pdf to excel .,ect. Also know about Facebook ads manager, Shopify store and drop shipping knowledge.

I am a customer service representative (Ebay/ Amazon) as well as Data Entry Operator. Working 3 to 4 hours a day is what I am looking for (Monday to Saturday). I would prefer a permanent assignment and also fixed term contract. I have experience with Inkfrog (listing software).

With over 15 years of hands-on experience in customer service and admin support, I am ready to help your business run smoothly. My areas of expertise are: Customer Support | Customer Service Administrative Support Research Email Management Data Entry How I Can Help Customer Service - Managing customer inquiries via email, live chat, and social media. - Efficient order processing and handling of queries and disputes to ensure smooth operations. Administrative Support - Managing schedules, appointments, and calendars for time management. - Handling document preparation, file organization, and data entry. - Coordinating with team members and clients for effective communication. My goal is to provide superior customer service, web research, administrative support, chat support & email support. I can readily assure you that my extremely positive work ethic, and my passion for providing excellent services, will ensure that I will surpass all of your expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain client's trust and satisfaction. Let’s Connect! Together, we can take your business to the next level.