Full-Stack Platform Architect & Devloper | VOIP, AI Voice, SaaS, API, & DevOps | 18Yrs
I help startups, Individual/Small Firms, CCaaS, enterprises, and SaaS Firms design, build, deploy, and scale production-ready software platforms.
With 20+ years of engineering experience and 90+ successful Upwork projects, I take complete ownership of the engineering lifecycle from solution architecture and UI/UX implementation to backend services, APIs, AI integration, telecom infrastructure, DevOps, cloud deployment, documentation, and long-term production support.
Unlike specialists who only focus on one layer of the stack, I build complete business platforms that are scalable, maintainable, secure, and production ready.
Whether you need a communication platform, AI Voice Agent, SaaS application, customer portal, enterprise dashboard, workflow automation, or cloud-native backend, I can architect and deliver the complete solution.
What I Build
Enterprise SaaS Platforms
I design and develop complete SaaS products including:
Multi-tenant SaaS applications
Customer portals
Admin dashboards
CRM & ERP platforms
Contact Center (CCaaS)
Hosted PBX & UCaaS
Workflow automation platforms
AI-powered business applications
Internal enterprise systems
From MVP to enterprise-scale production deployments.
Full-Stack Software Development
I provide complete product engineering across frontend, backend, APIs, databases, cloud infrastructure, and production deployment.
Frontend:
React
Next.js
Vue.js
TypeScript
Tailwind CSS
Material UI
Responsive Web Applications
Progressive Web Apps (PWA)
Mobile-first UI
Backend:
Node.js
NestJS
Python
FastAPI
Django
Laravel
Go
PHP
Database
PostgreSQL
MongoDB
MySQL
Redis
API Development
REST APIs
GraphQL
WebSockets
OpenAPI / Swagger
OAuth
JWT
MCP Servers
Webhooks
Third-party integrations
AI Engineering & Intelligent Automation
I help businesses integrate AI into production systems—not just prototypes.
I build:
AI Voice Agents
AI Receptionists
AI Customer Support
AI IVR Systems
RAG Applications
Agentic AI Systems
Knowledge Assistants
Internal AI Platforms
AI Workflow Automation
AI Document Processing
AI Search Platforms
AI Technologies
OpenAI
Claude
Gemini
Deepgram
ElevenLabs
LiveKit
LangChain
LangGraph
MCP
Prompt Engineering
Model Optimization
Vector Databases
Realtime Voice APIs
Telecom & Communication Platforms
Telecom remains one of my strongest engineering specialties.
I build complete communication platforms not just PBX installations.
Technologies
FreeSWITCH
Asterisk
FusionPBX
FreePBX
VICIdial
SIP
RTP
WebRTC
SIP.js
ESL
AGI
AMI
ARI
Services
Multi-tenant PBX
Hosted PBX
Contact Center (CCaaS)
UCaaS
AI Voice Platforms
Softphones
Predictive Dialers
Progressive Dialers
Call Recording
Call Analytics
IVR Development
Queue Management
DID Provisioning
Carrier Integration
SBC Integration
Telecom Billing
White-label Telecom Platforms
Cloud Infrastructure & DevOps
I deploy highly available production environments.
Infrastructure
Linux
Docker
Kubernetes
Terraform
Nginx
HAProxy
AWS
Azure
Google Cloud
DevOps
CI/CD Pipelines
GitHub Actions
GitLab CI
Containerization
Monitoring
Logging
Auto Scaling
Production Deployment
Release Management
Monitoring
Prometheus
Grafana
Loki
Alerting
Health Checks
Performance Optimization
Architecture & Technical Leadership
I frequently work as a technical lead and solution architect.
Services include:
Solution Architecture
Software Architecture
System Design
Database Design
API Architecture
Microservices
Event-driven Architecture
Multi-tenant Architecture
High Availability
Disaster Recovery
Security Architecture
Performance Optimization
Documentation & Project Delivery
Beyond engineering, I help clients organize and successfully deliver projects.
I prepare:
Software Architecture Documents
Technical Design Documents
API Documentation
Swagger / OpenAPI Specifications
Statements of Work (SOW)
Functional Specifications
BRD
PRD
Deployment Guides
Infrastructure Documentation
QA Plans
Technical Proposals
Project Estimates
Delivery Roadmaps
I also work comfortably with:
Jira
ClickUp
Trello
Azure DevOps
GitHub Projects
Linear
Confluence
Notion
Recent Projects
Enterprise Multi-tenant CCaaS Platform
AI Voice Agent using OpenAI Realtime API
Telecom ERP Platform
Hosted PBX Platform
FusionPBX Custom Development
FreeSWITCH Call Routing Engine
Enterprise AI Knowledge Platform
AI Workflow Automation
CRM Integrations
Telecom Billing Platform
WebRTC Calling Platform
Call Center Analytics Dashboard
Healthcare Communication Platform
Law Firm AI Automation
Customer Support Automation Platform
Why Clients Hire Me
✔ 20+ years of software engineering experience
✔ 90+ successful Upwork projects
✔ End-to-end ownership from architecture to production
✔ Full-stack development across frontend, backend, APIs, databases, AI, and cloud infrastructure
✔ Deep expertise in FreeSWITCH, Asterisk, FusionPBX, SIP, WebRTC, CCaaS, and UCaaS
✔ Production AI engineering using OpenAI, Claude, Gemini, LangChain, Lang
I build real-time communication systems, AI agents, and telecom platforms including Asterisk, FreeSWITCH, CCaaS, CPaaS, AI voice bots, and LLM-powered automation systems.
My work focuses on production-grade backend + real-time + AI + telecom integration, not just UI development.
I have built systems such as:
VOIP IPPBX / Multi-tenant VOIP IP PBX platforms
Contact Center / CCaaS / UCaaS systems/VOIP Auto Dialer/ Predictive Dialer
AI Voice Agents (STT + LLM + TTS)
SAAS system with API , backend and Mobile app development
CPaaS platforms (API driven calling / SMS / WebRTC)
Autonomous AI workflows using MCP / tools / agents
Real-time dashboards and execution pipelines
Distributed backend systems with Redis / Postgres / queues
AI automation using OpenAI / Claude / local LLM / VAPI / ElevenLabs
Embedded / device-based telecom software
High-concurrency Node.js / Python services
Core Expertise
Telecom / VoIP / Real-time
Asterisk
FreeSWITCH
SIP / WebRTC / RTP
CCaaS / UCaaS / CPaaS
Contact Center systems
Twilio / Plivo / VAPI.ai
Call routing / IVR / recording / queues
AI voice bots
AI / LLM / Agents / MCP
AI Agents / tool calling
MCP servers / orchestration
Prompt engineering
Conversation AI
OpenAI / Claude / local LLM
ElevenLabs / TTS / STT
Autonomous workflows
Cursor / OpenCodex / Claude Code
Backend / Realtime / Infra
Node.js / TypeScript
Python / FastAPI / Flask
WebSocket / SSE / queues
Redis / PostgreSQL
Docker / Linux / deployment
Event-driven architecture
Frontend
Next.js
React.js
Vue.js
Admin dashboards
Real-time UI
What I usually build
✔ AI Voice Agent platforms
✔ Power Dialer/Preview Dialer/Predictive Dialer End to end Implementation
✔ IPPBX / Contact Center
✔ AI automation systems
✔ CPaaS / CCaaS platforms
✔ Real-time control APIs
✔ Trading / execution / telemetry systems
✔ MCP / Agent / LLM tools
✔ Multi-tenant backend platforms
✔ High-performance Node / Python apps
Why clients hire me
- I work across full stack + infra + AI + telecom
- we have implemented end to Power Dialer
- I can build from scratch to production
- Strong debugging skills
- Experience with complex systems
- Fast execution
- Long-term support
- Portfolio / demos available
AI systems / MCP / telecom / real-time backend demos available on request.
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