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Are you looking for a reliable IT professional who can quickly resolve technical issues, secure your systems, and keep your business running smoothly? You’re in the right place. I am a skilled IT Support & Security Specialist with hands-on experience in computer troubleshooting, desktop support, and help desk services. I help individuals and businesses diagnose, fix, and prevent technical problems—minimizing downtime and maximizing productivity. Technical skills Help Desk Ticketing (Spiceworks) Computer Troubleshooting & Repair (hardware & software issues) IT Security Setup & System Protection Remote & On-Site Desktop Support Software Installation & System Optimization Basic Networking (IP, DNS, DHCP) Microsoft Defender Antivirus Office 365 (Outlook, OneDrive, Excel) Zoom and Video Conferencing Tools Command Line (ipconfig, nslookup, Ping) User Support & Technical Documentation Customer Service & Communication IT Security Focus I don’t just fix problems—I help prevent them. I implement basic to intermediate cybersecurity best practices to protect your systems, data, and users from threats. Why Choose Me? Fast response & quick turnaround time Clear communication (no confusing tech jargon) Detail-oriented troubleshooting approach Reliable remote support tools Customer-focused service Whether you're a small business, startup, or individual user, I provide dependable IT support tailored to your needs. Let’s get your systems running efficiently and securely—message me today to get started.

IT Support Specialist | Help Desk | Desktop Support | Network Troubleshooting Need a reliable IT Support Specialist who can quickly diagnose and resolve Windows, desktop, software, network, printer, and connectivity issues? I help businesses and remote teams keep their technology running smoothly with practical troubleshooting, clear communication, and dependable remote support. I'm Adeniran, a Cisco-certified IT Support professional with hands-on experience supporting users, troubleshooting computers and networks, configuring systems, resolving software and connectivity problems, and providing technical assistance in business environments. I currently work in IT Support and have experience handling real-world technical issues—from Windows errors and software installation to network connectivity, Wi-Fi, shared printers, file sharing, Microsoft Office, and user support. 🛠️ IT Support Services ✔ Remote IT Support & Help Desk ✔ Windows 10 & Windows 11 Troubleshooting ✔ Desktop & Laptop Support ✔ Computer Hardware & Software Troubleshooting ✔ Microsoft Office & Microsoft 365 Support ✔ Software Installation & Configuration ✔ Windows Installation, Recovery & System Configuration ✔ Network Troubleshooting & Connectivity Issues ✔ Wi-Fi, Router & LAN Troubleshooting ✔ TCP/IP, DNS & DHCP Troubleshooting ✔ Printer Setup & Troubleshooting ✔ File Sharing & Network Drive Configuration ✔ User Account & System Configuration ✔ Remote Support with AnyDesk & TeamViewer ✔ General Technical Troubleshooting & IT Problem Resolution 🌐 Network & Infrastructure Support I also provide practical network support, including: • LAN/WAN connectivity troubleshooting • Wi-Fi and router configuration • TCP/IP troubleshooting • DNS and DHCP troubleshooting • Network connectivity diagnosis • Basic network monitoring and infrastructure support • Network device configuration and troubleshooting • Business network and endpoint troubleshooting 🔐 Security & Access Support With Cisco network security training and hands-on IT experience, I understand the importance of secure and properly configured systems. My knowledge includes: • Network security fundamentals • Access control and user permissions • Secure network configuration • Basic firewall concepts and troubleshooting • Infrastructure security fundamentals • User and system access troubleshooting 🛠️ Tools & Technologies Windows 10/11 • Microsoft 365 • Microsoft Office • AnyDesk • TeamViewer • TCP/IP • DNS • DHCP • Wi-Fi • LAN/WAN • TP-Link • MikroTik • Printers • Network Devices ⭐ Why Clients Work With Me ✔ Fast and systematic troubleshooting ✔ Practical real-world IT Support experience ✔ Strong Windows and desktop support skills ✔ Network troubleshooting experience ✔ Clear communication without unnecessary technical jargon ✔ Remote support for distributed teams ✔ I diagnose the root cause instead of simply treating the symptom ✔ I document and explain the solution so you understand what was fixed 🔧 My Troubleshooting Approach 1. Understand — I identify the symptoms and gather the relevant information. 2. Diagnose — I isolate the root cause using a structured troubleshooting process. 3. Resolve — I implement the appropriate solution safely and efficiently. 4. Test — I verify that the system, application, device, or network is working correctly. 5. Prevent — Where appropriate, I recommend steps that can help prevent the issue from happening again. Whether you need one-time technical assistance, remote help desk support, Windows troubleshooting, desktop support, network troubleshooting, or ongoing IT support, I'm ready to help. Send me a message with the issue you're experiencing, and I'll help you determine the best way to resolve it.

Hi, I’m Matthew — an IT Support Specialist with 10+ years of experience supporting users, deploying secure systems, and solving complex technical problems both remotely and on-site. Certifications: Google IT Support Professional Google Cybersecurity ISO/IEC 27001:2022 Associate ISC2 Certified in Cybersecurity What I Do: Helpdesk support (email, phone, remote connection, and on-site) Windows server and desktop deployment (secure, multi-user) Software/hardware troubleshooting Remote access setup and management Experience with Zendesk, Freshdesk, Zapier (for automation) Familiarity with Mikrotik and Ubiquiti environments I’m committed to fast, friendly, and effective tech support. Whether you're a business, school, or startup, I’m ready to keep your users happy and your systems running smoothly.

I'm an IT Support Engineer with 10+ years of experience providing remote IT support, systems administration, Microsoft 365 administration, Google Workspace administration, and cybersecurity solutions for startups, small businesses, and enterprise clients worldwide. I help businesses secure, manage, troubleshoot, and optimize their IT infrastructure, ensuring users stay productive while systems remain secure, compliant, and reliable. Core Services ✅IT Support & Help Desk Windows 10/11 macOS Microsoft Office & Microsoft 365 Hardware & software troubleshooting Remote desktop support Performance optimization Driver & application issues Printer configuration Email troubleshooting ✅Microsoft 365 Administration Exchange Online Outlook Teams SharePoint Online OneDrive Microsoft Entra ID (Azure AD) Microsoft Intune User & license management MFA implementation Conditional Access Security policies Tenant administration ✅Google Workspace Administration Gmail Google Drive Google Admin Console DNS & MX Records User management Email migration Google Vault Workspace security Business email setup ✅System Administration Active Directory Windows Server Group Policy File sharing NAS VPN setup DNS DHCP Remote access Network troubleshooting ✅Apple & macOS Support MacBook & iMac support Apple Business Manager iCloud Time Machine FileVault Microsoft 365 on Mac Google Workspace on macOS Device migration Data transfer ✅Cybersecurity & Compliance Endpoint security Microsoft Defender BitLocker FileVault Multi-Factor Authentication (MFA) Security hardening Email security Malware & ransomware removal Security assessments Access management Compliance best practices ✅Cloud & Migration Microsoft 365 migration Google Workspace migration OneDrive migration SharePoint migration Email migration Data backup Disaster recovery ✅Remote Support Tools TeamViewer AnyDesk Splashtop Chrome Remote Desktop Quick Assist Zoom Microsoft Teams ✅Why Clients Hire Me ✔ 10+ years of professional IT experience ✔ 1,000+ students trained in practical IT skills ✔ Remote IT support for clients across multiple countries ✔ Fast troubleshooting and clear communication ✔ Long-term IT support and managed services ✔ Security-focused approach with compliance best practices Whether you need IT Help Desk, Microsoft 365 Administration, Google Workspace Support, Windows or macOS troubleshooting, Cybersecurity, Cloud Migration, or Ongoing IT Management, I deliver reliable solutions that keep your business secure and running smoothly. Let's discuss how I can help support and secure your IT environment.

💲 $30–$40/hr | ⭐ 10+ Years of Experience | ⏳ 99% Task Completion Rate Need Reliable Tech Support? I’ve Got You Covered! I help businesses troubleshoot, optimize, and secure their IT environments. Whether it’s fixing Windows issues, managing Office 365 tenants, or implementing cybersecurity best practices, I ensure smooth, secure, and high-performance systems with minimal downtime. 🔹 How I Can Help You: ✅ Technical Support & Helpdesk: Troubleshooting software/hardware issues, remote assistance & IT support. ✅ Windows & Office 365 Administration: Managing Office 365 tenants, Exchange, Outlook, SharePoint, Teams & OneDrive. ✅ Cybersecurity & Compliance: Implementing MFA, endpoint protection, vulnerability assessments, and best security practices. ✅ IT Automation & Optimization: Enhancing system performance, managing updates, and automating IT workflows via PowerShell. ✅ Cloud & Email Migrations: Seamless migrations to Office 365, Google Workspace, or hybrid environments. ✅ User Training & Documentation: Creating clear, step-by-step guidance for end-users & IT teams. 🏆 Why Work With Me? 🚀 Proven Results: 99% task completion, 85%+ first-call resolution, reduced client downtime by 40%. 🛡️ Security-First Approach: I apply the latest cybersecurity measures to protect your business. 📌 Fast & Efficient: Quick response times, no delays—your IT problems get solved on time, every time. 💡 Clear Communication: No tech jargon—I break things down so you can focus on your business. 🔍 Tech Stack & Tools: 🖥 Windows 10/11, Windows Server 2016/2019/2022 🌐 Office 365, Azure AD, Intune, Exchange Online 🔒 Network & Endpoint Security (Firewalls, Antivirus, MFA, EDR) ⚙️ PowerShell Scripting & IT Automation 📞 Helpdesk & Remote Support (Zendesk, Freshdesk, ServiceNow, AnyDesk, TeamViewer) 📌 Portfolio & Success Stories: 📌 Migrated 500+ users to Office 365 with zero downtime. 📌 Reduced IT support tickets by 30% by automating security updates. 📩 Let’s Get Started! Need fast, reliable, and secure IT support? Let’s chat! Click “Hire” to get started. 🚀

I am a highly skilled level 3 Software Engineer with expertise in managing operating systems (Windows, Linux, macOS), databases (MySQL, SQL Server), and network configurations (TCP/IP, DNS, VPN). I specialize in troubleshooting complex hardware, software, and network issues, and have hands-on experience with API support, virtualization (VMware, Hyper-V), and cloud platforms (AWS, Azure). I'm very proficient in a wide range of technological tools and I'm confident to deliver efficient, high-quality support while ensuring seamless technical performance and user satisfaction.