Hire the Best DNS Specialists
in Nigeria

An email that never arrives costs you more than the sale — it costs you the customer's trust. I fix the two things that quietly kill business email: broken domain authentication and messages falling into spam. SPF, DKIM, DMARC, MX records, Google Workspace and Microsoft 365 migrations — the stuff that looks small until it's costing you customers. Here's how it usually goes: your invoices bounce. Your outreach lands in spam. A client swears they never got your email — and they didn't. I audit your current DNS and mail setup, find exactly what's misconfigured, fix it, and verify it works with real testing tools before I call it done. What I fix: ✅ Email setup, migration & troubleshooting (Google Workspace / Microsoft 365 / SMTP) ✅ DNS authentication (MX, SPF, DKIM, DMARC) ✅ Domain connection issues (Shopify, Squarespace, hosting platforms) ✅ Delivery problems — bouncing, spam-flagged, send/receive errors No jargon dump, no guesswork — just a clear before-and-after and confirmation that it's actually fixed. I use the same audit-then-fix approach for AWS account security — ask me about that too. Tell me what's happening and where your domain lives. I'll tell you exactly what's broken and how long it'll take to fix.

Are your emails landing in spam instead of the inbox? Open rates dropping? Domain flagged on a blacklist? These are the exact problems I fix. I'm Aisha, an Email Deliverability Specialist trained through intensive hands-on mentorship under an email marketing expert where I focus on email technical aspects. I help small businesses and startups get their email infrastructure right: Google Workspace setup, domain connection, MX records, and SPF/DKIM/DMARC authentication — so your messages reach real people and your sender reputation stays protected and generate better results. Recent client win: I set up 4 domains under a single Google Workspace account for an Upwork client whose emails were landing in spam. I diagnosed three root causes — an SPF record exceeding the 10-DNS-lookup limit, an unpublished DMARC policy, and incorrect MX records — fixed all three, and confirmed inbox delivery after the repair. The client left a 5-star review. What I can do for you: ✔ Configure SPF, DKIM, DMARC, MX, and rDNS records correctly the first time
✔ Diagnose why your emails go to spam and fix the root cause
✔ Recover blacklisted domains and repair sender reputation
✔ Set up and warm up new sending domains safely
✔ Troubleshoot Google Workspace and Microsoft 365 email issues ✔ Manage Linux and Windows email servers
✔ Run full email deliverability audits with a clear, prioritized fix list Tools I work with: Google Postmaster Tools, MXToolbox, dmarcian, Google Admin Console, and DNS management across major registrars. How I work: I don't do temporary fixes. I identify the real problem, implement the right solution, and document everything so your deliverability stays strong long after the project ends. You'll always know what I did, why I did it, and how to keep it working. I work best with founders, agencies, and small teams doing cold outreach or customer email who want their deliverability fixed properly — not patched. If you're struggling with spam folder issues, authentication errors, or domain reputation problems, send me a message. Tell me what's happening with your emails, and I'll tell you exactly how I'd fix it — before you spend a dollar. email deliverability, fix emails going to spam, SPF DKIM DMARC setup, cold email expert, inbox placement, Google Workspace, email fix, domain warm-up, Instantly setup, Smartlead expert, sender reputation, repair blacklist removal,  DNS, email configuration, open rate fix,  bounce rate problem, Amazon SES setup, BIMI setup, cold email infrastructure, Google Postmaster Tools, Email Marketing, Email Deliverability, Cold Email, SendGrid, ActiveCampaign, HubSpot, Email Campaign, Email Marketing Strategy, Email Marketing Consultation, DNS Email & Newsletter, Multiple Email Account Management, Email Outreach, Google Workspace Administration, Reputation Management, Email Campaign Setup, Email Automation Email Outreach, Email Marketing Strategy, B2B Marketing, Email Campaign Optimization, Email Software, Email & Newsletter, Email Marketing Consultation, Email Management, lead generation, Sales, Email Campaign Setup, Email Support, DNS, Network Administration, email support, Email Marketing, Email Automation, Lead Generation Email Campaign Setup, A/B Testing, SMTP, Marketing Strategy, Marketing Automation, DNS, B2B Marketing, B2C Marketing, Email Copywriting, Email Outreach, Email Design Email Marketing Consultation, Email Template, Cold Email, Email Marketing Strategy, IT Support, Office 365, Microsoft Outlook, Google Workspace, Internet Marketing SpamAssassin, Email Marketing Platform Support

Microsoft 365 admin who keeps Teams, SharePoint, Exchange Online, and Azure AD running smoothly for 20+ client tenants at once. 5+ years resolving tickets, managing user access, and supporting day-to-day M365 operations for SMEs and enterprises. I handle the ongoing, everyday admin work that keeps a Microsoft 365 environment healthy: user provisioning and offboarding, mailbox and permissions management, SharePoint and Teams configuration, MFA/Conditional Access setup, and 2nd-line ticket resolution. I've been the primary escalation point for 30+ enterprise clients (15,000+ seats combined) and currently manage Microsoft 365 administration across 20+ concurrent tenants on Upwork, so I'm used to juggling multiple environments and getting issues resolved without hand-holding. What I bring to ongoing support work: - Active Directory & Azure AD (Entra ID) administration — user lifecycle, SSO, MFA, RBAC, SSPR, Conditional Access - Microsoft 365 Admin Centre — licensing, distribution lists, shared mailboxes, permissions - Troubleshooting across Teams, SharePoint Online, Exchange Online, OneDrive - Microsoft Copilot, Power Automate, and Viva rollout/adoption support - Knowledge base and SOP documentation, so fixes don't depend on tribal knowledge - PowerShell scripting for repeatable admin tasks I've reduced unauthorised access incidents by an estimated 40% in a past role through tighter Conditional Access and MFA configuration, and consistently resolved tickets 20% below SLA targets while managing 5–8 simultaneous issues a day. Certified: SC-900 (Microsoft Security Fundamentals), CompTIA Network+, CCNA. Currently completing MS-102: Microsoft 365 Administrator. I'm responsive, document what I do, and treat every tenant like it's the only one I manage. If you need someone to own ongoing Microsoft 365 support not just fix one ticket and disappear let's talk.

CAREER OBJECTIVE I am a results-driven Technical and Customer Support Specialist with over 4 years of experience supporting SaaS products and helping customers resolve technical issues through chat and email support. I have a strong background in troubleshooting, guiding users through product setup, and ensuring customers get the most value from the tools they use. My experience working with Microsoft support and SaaS platforms has helped me develop excellent problem-solving skills, attention to detail, and the ability to communicate technical solutions in a clear and simple way. Here’s how I can help your business: • Technical support (SaaS products) • Customer support via chat, phone and email • Troubleshooting software and account issues • Customer onboarding and product guidance • Ticket handling and issue resolution • Providing friendly, professional customer experiences I’m passionate about helping customers succeed and ensuring every interaction leaves them satisfied. If you’re looking for a reliable support specialist who can keep customers happy while solving problems efficiently, I’d love to work with you.