Upwork home
Sign up
Secondary

Hire the best Freshdesk Specialists in Nigeria

Check out Freshdesk Specialists in Nigeria with the skills you need for your next job.
Get started
  • $15 hourly

    • 5.0/5
    • (21 jobs)
    With over 10 years of experience as a customer service specialist and 4 years as a Virtual Assistant, I have honed my skills in comprehending customer needs, delivering personalized solutions, and efficiently managing high call volumes while resolving inquiries. Throughout my career, I've maintained a keen awareness of competitor products, diligently tracking price changes, market developments, and emerging threats. This has allowed me to provide valuable insights for strategic decision-making, contributing to the overall success of the business. Notably, I have achieved a 99% accuracy rate on digital databases, ensuring robust data analysis and reporting capabilities that further enhance organizational efficiency. In addition, my ability to address customer complaints under pressure has been a key factor in elevating customer satisfaction. Through my efforts, I have successfully led a 95% increase in resolution rates and customer retention. My commitment to excellence in customer service has not only showcased my proficiency in handling challenging situations but has also positively impacted the overall success of the team and the company. Areas of Expertise: Operational Excellence, Customer Service, Issues Resolution, Project Management, Team Leadership, Database Management, Cross-Functional Collaborations, Sales and Revenue Generation, Effective Communication, Inventory Optimization, Social Media Management Fluent in English and Yoruba. Feel free to reach out to me directly Have a great day!
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Tidio
    Shopify
    GoDaddy
    Administrative Support
    Customer Service
    Task Coordination
    Customer Experience
    File Management
    Virtual Assistance
    Email Communication
    Data Entry
    Microsoft Excel
  • $7 hourly

    • 5.0/5
    • (20 jobs)
    Experience a high level of proficiency simply by hiring me, a multi-lingual, proactive individual, with great communication skills and experience in assessing conditions, developing plans, and coordinating projects to resolve problems with adaptable nature, whose key strengths lie in firstly being able to wear different hats based on each client’s needs, and secondly recommending solutions based on team’s precise requirements. Motivated to learn, grow and excel with adaptable nature and a very innovative and creative candidate, successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. I am well updated on useful Office management tools and focused on the necessity of contemporary situations. including: • Project management • Research and Data Entry • Teamwork and Time Management • Report writing and Content writing • Critical thinking and Troubleshooting • Customer engagement and assistance • Communications and Technical Support • Education and Social media management • Positive attitude towards complex situations • Maintain rules and confidentiality of the company • Product Analysis, Knowledge, and Presentation • Scheduling appointments and travels arrangements • Human Resources
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    ChatGPT
    Social Media Management
    Community Strategy
    Administrative Support
    Technical Support
    Customer Service
    File Maintenance
    Report
    Project Management
    Email Support
    General Transcription
    Time Management
    Communications
    Data Entry
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    Hello! When you bring me on board, you're not just hiring a Customer Service and Support Specialist – you’re gaining a dedicated partner focused on your business’s growth. With over six years of experience, I have a strong track record in boosting customer satisfaction, resolving issues efficiently, and enhancing retention rates. My expertise with tools like Zendesk, Freshdesk, Intercom, Gorgias, and HubSpot enables me to seamlessly optimize support processes from day one. I’m passionate about delivering personalized support and proactive solutions tailored to both immediate needs and future demands. I build lasting relationships with customers, ensuring they feel valued and heard, which in turn fosters brand loyalty. 𝗠𝗬 𝗦𝗘𝗥𝗩𝗜𝗖𝗘𝗦 𝗔𝗡𝗗 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘: ▸ Multi-Channel Customer Support ▸ Technical Support & Troubleshooting ▸ Customer Onboarding & Retention ▸ Account Management & Upselling ▸ Customer Satisfaction & Feedback Collection ▸ Escalation & Conflict Resolution ▸ Knowledge Base & FAQ Development ▸ CRM Management & Data Entry 𝗧𝗘𝗖𝗛𝗡𝗜𝗖𝗔𝗟 𝗦𝗞𝗜𝗟𝗟𝗦: ▸ Customer Support Platforms: Zendesk, Gorgias, Freshdesk, Intercom, Help Scout, Helpcrunch, Zoho Desk, Salesforce ▸ E-commerce Platforms: Shopify, WooCommerce, BigCommerce, Etsy ▸ CRM & Marketing: HubSpot, Zoho, Salesforce, WordPress ▸ Project Management: Jira, ClickUp, Asana, Monday.com, Trello, Basecamp, Notion ▸ Automation & Integration: Zapier ▸ Communication & Collaboration: Slack, Microsoft Teams, Zoom, Google Meet, Skype, ManyChat ▸ Analytics & Tracking: Fullstory, Onfido ▸ Shipping & Inventory: Shipstation, 3PL Central, Oracle NetSuite ▸ AI & Productivity Tools: ChatGPT, Microsoft 365, Google Workspace, Grammarly ▸ Payment Platforms: Stripe, PayPal, Square, Braintree, Authorize.Net Let me apply my expertise, commitment, and results-oriented approach to enhance your customer experience, refine your support systems, and help achieve your business goals. Click “Invite to Job” or “Hire Now” to get started!
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Customer Experience
    FinTech
    Intercom
    Email Support
    Customer Care
    Product Knowledge
    Online Chat Support
    Gorgias
    Zendesk
    SaaS
    Ticketing System
    Customer Onboarding
    Customer Service
    Customer Support
  • $15 hourly

    • 5.0/5
    • (6 jobs)
    ✨ Are you looking for a highly skilled Customer Success professional or an Onboarding Specialist? ✨ 💫 A kind welcome to my profile. 💫 I offer customer success and client management services to businesses in the Financial Technology (FinTech), Human Resources Technology (HR Tech), and Tech spaces in general. I am happy to work with start-ups, Technology companies, and private firms. With over 4 years of experience in the service industry, I am highly skilled in customer success and client onboarding roles. I can support your clients by facilitating the onboarding journey; anchoring training; maintaining swift and accurate communication with your clients and offering general support to them. I offer value propositions by helping businesses meet their customers' needs in ways that position their business processes for improved customer engagement and customer long-term satisfaction and subsequently increase business profit significantly. ✅ Do you know that your CUSTOMERS/CLIENTS are the revenue-driving variable? ✅ Do you need a professional to manage customer/client relationships with your business? That's where I come in and offer my services and deliver great results for you. 🤝 It's important for me to build long-term work relationships with clients, so I always strive to offer exceptional service to everyone I work with. Please message me directly and let’s start a fantastic relationship together. ✨🤝
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    CRM Software
    Communications
    Data Entry
    HubSpot
    Sales
    Administrative Support
    Email Support
    Relationship Management
    Zendesk
    Problem Solving
    Product Knowledge
    Microsoft Office
    Online Chat Support
    Customer Support
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    Tired of wasting time on repetitive tasks and clunky processes? I help businesses like yours simplify daily operations, save valuable time, and focus on what truly matters by setting up efficient, automated systems. What I Can Do for You: Automate Your Workflows: I’ll set up systems to handle repetitive tasks automatically using tools like Zapier, Airtable, and Make.com Improve Your Processes: I’ll analyze how things are currently done and make them simpler and more effective. Connect Your Tools: I’ll help link the apps and software you use daily, so everything works together without any extra effort. Document Everything: I’ll create easy-to-follow guides and instructions to ensure consistency and smooth operations. Tools I Work With: Automation Tools: Zapier, Make (formerly Integromat) CRM Automation Tools: GHL, Hubspot Project Management: Asana, Trello, Monday.com Data Management: Airtable, Google Sheets, Notion Why Work With Me: I focus on making life easier for you and your team. Whether it’s cutting down on unnecessary work or building systems that save hours each week, I’m here to help your business run smoothly. My goal is to deliver practical solutions that make a difference. Let’s chat about how I can set up a system that works for you and helps you get more done!
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Project Management
    ClickUp
    Asana
    Google Workspace
    Automated Workflow
    Email Automation
    Critical Thinking Skills
    Zapier
    CRM Automation
    ChatGPT Prompt
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    Your customer service team needs a makeover, and I'm the experienced, profit-generating superhero you've been dreaming of. With my positive energy and 'customer first' attitude, I'll boost your bottom line and leave your customers smiling. Hi, thank you for viewing my profile, With over 7 years of customer service experience, I am an expert in resolving technical issues, troubleshooting problems, handling complaints, and strategizing ways to elevate the customer experience. My unique blend of empathy, active listening, emotional intelligence, and problem-solving prowess has resulted in: 90% reduction in customer complaints. 95% customer satisfaction rating, up from 75% pre-intervention. 15% increase in repeat customers. 30% increase in sales leads generated through proactive customer outreach. My customer-centric approach has led to increased sales targets, improved call handling, and customer satisfaction at every organization I've worked with, turning even the most difficult calls into testimonials of excellence. 🏆 I have great feedback as seen in my testimonials. MY EXPERTISE INCLUDES: 💎 CUSTOMER SERVICE 👉 Administrative Support 👉 Customer Support (Email, Phone, and Live Chat) 👉 Email and Calendar Management 👉 Filing and Documentation 👉 Appointment Management. 👉Answering and handling emails, chats 👉Handling complaints 👉Research/ Data entry 👉Travel scheduling 👉Inbound and outbound calls 👉Lead generation and data entry 👉 Web research 🔧Premium tools that I am proficient with include CRM, Email, and Marketing Tools: Zoho Zendesk ActiveCampaign Asana ClickUp LinkedIn Survey Monkey Teachable Covertkit Monday.com Project Management and Collaboration Tools: Slack Google Suite Microsoft Suite Trello Hubspot Bamboohire Office and Productivity Tools: Microsoft Office Word Excel Spreadsheet Google Docs Google Sheets Gmail Google Calendar The customer service revolution starts now! Click the “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” button on my profile, Let's make some magic! Best Regards.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Trello
    ClickUp
    Loom
    Slack
    Chatbot
    Customer Experience
    Intercom
    Zendesk
    Email Support
    Online Chat Support
    Customer Service
    Phone Support
    Ecommerce
    Shopify
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    I RESPOND IMMEDIATELY Welcome to my profile 🙌 I am a very RESOURCEFUL, empathetic, and multi-skilled CUSTOMER SERVICE & CUSTOMER SUPPORT SPECIALIST with over 3 years of experience in customer support, conflict resolution, product and services education, client account management, and CRM management. Please find below a few comments from some of my previous clients 🏆 "Esther is a very organized virtual assistant, she delivers on time and she is a very resourceful addition to my team, I needed extra hands for task completion and she came through for me" — Owusu-Ansah D. Team Manager Jiji. Gh 🏆 "Esther contributed immensely to my start-up as a Customer Service Representative. She made management and Operations very easy and she exceptional in all her deliverables" — Oladapo G. CEO, Accessible Life Partners Ltd I am empathetic, resilient, and proactive with a touch of humanity, warmth and kindness when providing support to customers. I speak fluent English, which helps me communicate effectively with clients and team members. LET ME HELP YOU WITH 💻Customer Service 🗓️ Phone and Chat Support 📧 Email Support and Calendar Management 📝 Administrative Support 📞 Customer Support (Email, Phone, and Live Chat) PREMIUM TOOLS that I am proficient with: ✅Freshdesk ✅Google Suite ✅Microsoft Suite ✅Zoom ✅Skype ✅Salesforce CRM ✅Slack ✅Calendly ✅Richpanel ✅Zillow ✅Gorgias ✅Click-Up ✅Hubspot ✅Zendesk ✅Zapier ✅Intercom and others that I can learn within a short time. As a stellar customer support specialist, I am committed to bringing smiles to your clients' faces and efficiently resolving all queries and conflicts. I Elevate Virtual Experiences in the world of customer support. Let's Connect! Kindly click 'Invite to Job' or Send a direct message to me now! Time Zone is not a barrier at all. I am available right away for an interview and look forward to doing business with you😍😍😍 Hire me today for top notch Customer Satisfaction.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Social Customer Service
    Gorgias
    Online Chat Support
    CRM Software
    Customer Service Chatbot
    Customer Relationship Management
    Customer Satisfaction
    Live Chat Software
    Customer Care
    Email Support
    Phone Support
    Customer Experience
    Customer Service
    Customer Support
  • $30 hourly

    • 5.0/5
    • (7 jobs)
    My mission is to make work more satisfying and productive for everyone. I work together with honesty, empathy, and respect across teams, business units, and locations. I have been certified as a Freshworks Product Expert who provides Freshdesk/Freshservice/Freshsales, Freshmarketer, and Freshchat administration services. Are you looking to try out a new CRM or customer service suite software to build your business operation on, including a sales/support team to set up from scratch? Are you already using one of the Freshworks products, but not sure if it was set up correctly and all the available features are utilized? I will understand your business processes and daily workflow, analyze your current issues, and come up with a custom solution to meet your needs. Once you approve it, I will implement all the changes and test your account. My skills -Freshworks -Freshdesk -Freshsales -Freshservice -Freshmarketer -Freshchat -Freshcaller
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    IT Consultation
    Online Chat Support
    Customer Support
    Complaint Management Software
    Complaint Management
    Customer Relationship Management
    Administrative Support
    CRM Automation
    Implementation
    IT Support
    Customer Onboarding
    Ticketing System
    CRM Software
    Freshworks CRM
  • $15 hourly

    • 0.0/5
    • (4 jobs)
    Hello! My name is Jonah, Sandra. I am excited to offer my services to you. WHAT I CAN DO FOR YOU: Co-hosting/Property Management: I will manage the cleaning and maintenance schedule, ensure seamless check-in/check-out processes, ensure supplies are fully stocked at all times, manage your listings and bookings to avoid clashes, write reviews for guests, etc. Excellent Guest Communication: I am always available to help the guests, with a fast response time and internet speed. With years of experience as a customer service representative for both international and national companies, my watchwords are proactiveness, accuracy, empathy, resourcefulness, active listening, a positive attitude, and willingness to always help. Listing and Pricing Optimization on Airbnb, Booking.com, and VRBO: I will uniquely list and properly optimize your properties on Airbnb, VRBO and Booking.com. I will also optimize your existing listings and their prices, to greatly enhance the success of your STR business. Social Media Management: I will create appealing and compelling contents across your social media accounts. This will maximize your property's exposure and increase your bookings. I will also engage with your customers on different channels, in a timely manner, responding to their enquiries, requests and concerns. Lead Generation and Cold Calling: As a skilled lead generator, you are sure of getting quality leads for your business. I will also help you cold call these leads. OTHER TOOLS I'M PROFICIENT WITH: Hospitable Canva Guesty Google Sheets/ Excel Spreadsheet PriceLabs Apollo.io Airdna, etc. Let's Collaborate: I am available to begin working with you right now. Do send an invite so we dive into the details of how I can scale your business. - Jonah, Sandra
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Intercom
    Airtable
    Email Support
    Google Workspace
    Slack
    Social Media Management
    Online Chat Support
    Zendesk
    Microsoft Outlook
    BPO Call Center
    Customer Service
    Virtual Assistance
    Time Management
    Data Entry
  • $15 hourly

    • 5.0/5
    • (22 jobs)
    Are you struggling with maintaining high level customer satisfaction, streamlined operations, managing your emails, and inconsistent support across multiple channels? Is your team overwhelmed with phone calls or is customer satisfaction slipping? I’m here to help! I’m Sandra, I am a native English speaker and a Licensed medical doctor, who is not currently practicing. Because of my ability to respond to peoples needs I have been able to diversify into being an effective customer relations manager and virtual assistant. with over 7 years of experience working for and with CEOs of small and large businesses, your daily operations are in the right hands. I would bring to your business the 6 must haves that any support agent should possess, which includes: ✅ Communication etiquette ✅ Efficiency ✅ Effective time management ✅ Team spirit ✅ Integrity ✅ Ability to maneuver difficult situation and correcting discrepancies I am proficient with the following tools: ✅Invoice4U ✅ Hootsuite ✅ Pipedrive ✅ Stripe ✅ Slack ✅ Hubspot ✅ Gorgias ✅ Helpscout ✅ Ringer ✅ Google Docs and Worksheets ✅ Asana ✅ Salesforce ✅ Zendesk ✅ Freshdesk ✅ Zoho forms ✅ Monday.Com ✅ Shopify ✅ Dial pad ✅ Ring central Why Me? I’m not just focused on doing a job—I’m committed to making a real impact. I take responsibility seriously and bring a "no-excuses" mentality, ensuring your company’s goals are my top priority. Whether it’s boosting customer retention, solving complex challenges, or streamlining processes, I’m dedicated to achieving results that truly count. I would welcome the opportunity to discuss my qualifications for working with you. I believe my training and my experience has given me the skills to make a valuable contribution to your organization.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Microsoft Excel
    Email Communication
    Order Fulfillment
    Administrative Support
    Google Sheets
    Online Chat Support
    Email Support
    Order Processing
    Team Management
    Customer Feedback Documentation
    Zendesk
  • $15 hourly

    • 5.0/5
    • (22 jobs)
    🇬🇧 If you want a rockstar Customer Support Agent that will go above and beyond to solve customers’ issues/challenges swiftly while you focus on your product and marketing, then hire me. If you want to outsource the responsibilities of your entire Customer Success Team completely to someone (or team) who knows the exact cost of each customer and respects the fact that the customer is the real boss, then hire me. I bring on board an unwavering commitment to customer service, with the ability to build productive relationships with customers and leads, apt problem-solving ability to resolve complex issues, knowledge of systems designed to win customer loyalty, and a proactive approach to everything CX. I have over four years of experience providing excellent remote customer support for busy CEOs, prominent e-commerce stores, and seven-figure SaaS brands. Some of the tools that I use often include Zendesk, Gorgias, Fresh Desk, Help Scout, Shopify, Canva, Google Workplace, Microsoft Office Suite, Snovio, Klaviyo, ClickUp, Monday, Asana, etc ⏲️ Availability: 40+ hrs/week I look forward to working with you soon -send me a message now.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    HubSpot
    Zendesk
    Email Support
    Ticketing System
    BigCommerce
    SaaS
    Customer Support
    Customer Experience
    Technical Support
    Shopify
    Gorgias
    WooCommerce
  • $25 hourly

    • 4.9/5
    • (17 jobs)
    I am an IT professional who has been in the industry for over 10 years. Detail- and results-oriented individual with above-average critical thinking, time management, and organizational skills. A qualified IT project manager who communicates well with clients, co-workers, and supervisors alike. Interested in getting results and ensuring a great customer experience for each client. Proven expertise in business continuity planning, process re-engineering, and systems improvement. Exceptional proficiency in planning and executing all system development life cycle phases with remarkable knowledge of system architectural styles and exemplary integration. Superb technical skills. Collaborative, communicative, and proactive; effectively build and steward relationships with internal and external stakeholders to meet company objectives. I am a well-organized, proactive, meticulous, and efficient Customer Service Representative. I am equally equipped with technical skills. I have experience in customer service, web research, and technical support. Over the years, I have gathered extensive knowledge in Live Chat/Email/Help Desk Support and Technical Support, giving exceptional services to clients including helping customers with reviews, complaints, questions, and information about products and services. I am fluent in verbal and written English communication. FREQUENTLY USED APPLICATIONS/WEB SERVICES: Zendesk, Freshdesk, Shopify, Zoho desk, Monday.com, Trello, Airtable, Slack, Microsoft Teams, LiveChat, Ring Central, GSuite, Office 365, Microsoft Office Suite, Microsoft Azure, Amazon Web Services, Google Cloud Platform, ConnectWise Platform, SolarWinds RMM, NinjaRMM, Plesk, and CPanel. OPERATING SYSTEM: Windows 11, macOS Sonoma, Ubuntu 23.10
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    macOS
    Customer Support
    System Configuration
    Windows 10 Administration
    Google Ads
    Hardware Troubleshooting
    Office 365
    Technical Documentation Management
    Product Installation Support
    Online Chat Support
    Email Support
    Tech & IT
    Zendesk
  • $10 hourly

    • 5.0/5
    • (9 jobs)
    Elevate Your Brand with Top-Notch Customer Support! Are you looking to maintain an exceptional reputation for your brand through top-notch customer support and increase customer retention? You're definitely at the right place! As a seasoned Customer Service Expert, I excel in providing existing and potential customers with unparalleled support, positioning your business for success by guaranteeing customer retention and positive feedback on your product(s). How do I achieve these results? 1. In-depth Product Understanding: I invest time in thoroughly understanding your brand and products. 2. Problem-Solving Expertise: I identify potential challenges customers might face and provide effective solutions using the AER technique. 3. Strategic Communication: I deliver the right messages to your customers, ensuring your brand remains in their good books. I possess extensive experience with social media platforms such as Meta Business, X (formerly Twitter), and Instagram, and I am proficient in various tools including Microsoft Office, Google Suite, Zoom, Notion, Slack, Gorgias, Zoho CRM, Salesforce, Harvest, Shopify, Recharge, Chargebee, Trello, Canva, Zendesk, TextExpander, HubSpot, Freshdesk, and Pipedrive. Ready to take your business to the next level through exceptional customer support? Send me a message!
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Intercom
    Zendesk
    Salesforce CRM
    Zoho CRM
    Gorgias
    Virtual Assistance
    Social Media Management
    Customer Service
    Customer Support
    Online Research
    Google Workspace
  • $5 hourly

    • 5.0/5
    • (6 jobs)
    Results-driven Customer Support Specialist with 3+ years of experience providing top-tier support via phone, email, and ticket systems. I specialize in building strong customer relationships, ensuring satisfaction, and resolving inquiries efficiently. My strengths lie in process improvement, troubleshooting, and delivering a seamless customer experience. Skilled in using leading support tools such as Zendesk, Freshdesk, Intercom, Slack, Gorgias, and Google Meet. I’m dedicated to helping businesses enhance their customer service operations, boost retention, and create a positive brand experience. Whether handling complex support queries or streamlining helpdesk processes, I’m committed to delivering high-quality, timely solutions.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Virtual Assistance
    Customer Relationship Management
    Email Communication
    Customer Service
    Social Customer Service
    Customer Support
    Order Tracking
    Phone Support
    English
    Email Support
    Inbound Inquiry
  • $5 hourly

    • 5.0/5
    • (1 job)
    If you’re looking for a Customer Service Representative who’s passionate about helping your customers and making your life easier, you’re in the right place! With a proven track record of delivering exceptional customer experiences, I’m here to ensure your clients feel valued and supported every step of the way. Here’s what I bring to the table: ✔ Exceptional communication skills – I know how to listen actively, speak clearly, and write professionally, ensuring smooth and effective customer interactions. ✔ Problem-solving pro – Whether it’s resolving customer issues or finding the best solutions, I handle challenges with patience and efficiency. ✔ Tech-savvy and adaptable – I’m comfortable with CRM tools, MS Office, and learning new software quickly to stay ahead of the curve. ✔ Time management and multitasking – Juggling multiple tasks, screens, and conversations? No problem—I thrive in fast-paced environments. ✔ Commitment to excellence – I don’t just meet expectations; I aim to surpass them by providing friendly, personalized, and professional support. I’m not just here to answer questions or solve problems—I’m here to represent your brand with care and professionalism, leaving your customers delighted and your business thriving. Ready to elevate your customer service? Let’s connect and make it happen. Message me today, and let’s create amazing experiences together! 🔹 Executive Admin Support – Helping you focus on the big picture while I handle the details. 🔹 Creating Job Descriptions – Tailored to fit your team’s needs perfectly. 🔹 Scheduling & Calendar Management – No more missed meetings or double-booked days. 🔹 Email Management – Say goodbye to inbox overwhelm with clear, organized communication. 🔹 Team Management Support – Keeping teams on track and running smoothly. 🔹 Customer Support – Whether it’s email, phone, or live chat, I deliver top-notch service. 🔹 E-commerce Management – From day-to-day operations to customer interactions, I’ve got you covered. 🔹 Talent Recruitment & Onboarding – Finding the right people for the right roles. 🔹 Appointment Management – Keeping your schedule seamless and stress-free. 🔹 Travel Arrangements – Hassle-free planning for all your trips. 🔹 Web Research & Data Entry – Accurate, detailed, and delivered on time. 🔹 Lead Generation & LinkedIn Outreach – Growing your network and finding new opportunities. 🔹 Business Process Outsourcing – Streamlining tasks to free up your time. Tools I’m Great With: I’m proficient in a wide range of tools like Zendesk, Hubspot, Mailchimp, Slack, MS Office, Google Suite, Asana, Trello, ClickUp, Monday.com, LinkedIn Sales Navigator, ActiveCampaign, and many more. And if there’s something new you’re using? No problem—I learn fast and adapt quickly. I pride myself on being dependable, detail-oriented, and proactive. Whether it’s managing customer relationships, organizing your workflow, or taking care of the little things so you don’t have to, I’m here to help your business run like clockwork. Let’s chat about how I can take some of the stress off your plate. Message me today, and let’s get started! 🚀
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Customer Satisfaction
    Email Communication
    Zoho CRM
    Communication Etiquette
    Communications
    Help Scout
    Order Tracking
    Zendesk
    Online Chat Support
    Shopify
    Customer Support
    Email Support
    Technical Support
    Customer Service
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    Hey there, Welcome to my profile. I am a dedicated Customer Support Specialist with extensive experience in delivering exceptional customer service through phone, email, and chat platforms. Skilled in managing both technical and non-technical inquiries using VoIP systems, CRM software, and live chat applications. Proficient in problem resolution, customer interaction logging, and maintaining high service standards. Key Skills: ◾ VoIP Systems & Call Management ◾ Technical Troubleshooting & Escalation ◾ CRM Systems: Freshdesk, Zendesk, Salesforce ◾ Email & Ticketing System Management ◾ Live Chat Support: Intercom, Live Chat, Tawk.to ◾ Knowledge Base & FAQ Development ◾ Excellent Listening & Communication Skills ◾ Empathy & Customer Rapport Building ◾ Analytical & Creative Problem-Solving ◾ Team Collaboration across Departments Professional Experience: ◾ Efficiently handle inbound and outbound calls, utilizing VoIP and call management tools to ensure effective communication and resolution of customer issues. ◾ Expertly troubleshoot technical issues, guide customers through step-by-step solutions, and escalate unresolved problems. ◾ Manage customer inquiries using Freshdesk, Zendesk, and Salesforce, drafting clear and concise email responses to resolve issues. ◾ Deliver real-time support across multiple chat conversations with live chat platforms, maintaining high responsiveness and quality. ◾ Develop and update knowledge base articles to empower customer self-service and improve overall support efficiency. ◾ Collaborate effectively with cross-functional teams to address and resolve customer concerns, improving the service experience. Finally, I am passionate about contributing to innovative projects and enhancing customer support experiences. Seeking opportunities to join a dynamic team where I can leverage my skills to elevate customer satisfaction and drive success for the organization. A quick call could kick-start your success. Cheers! Ezepue C.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Problem Solving
    Zendesk
    Intercom
    Online Chat Support
    Technical Support
    Customer Retention
    Communication Etiquette
    Troubleshooting
    Customer Relationship Management
    Customer Support
    Ticketing System
    Customer Satisfaction
    Email Support
    Customer Service
  • $5 hourly

    • 5.0/5
    • (1 job)
    Hello there! Do you want to increase your Customer satisfactory score? Are you looking for a Virtual Assistant and Customer Support Specialist that is very proficient with CRM software, having a vast knowledge of project management tools, with an incredible experience inbound and outbound call management, cold calling, and appointment setting, with a strong passion for professionalism and accuracy?????????? Then the search is over. My name is Yanmife. I am a highly skilled Virtual Assistant and Customer Support specialist, I am here to provide you with top-notch service and support. I have an extensive knowledge of various CRM software, such as Zendesk, Intercom, Hubspot, Telemarketing, as well as experience in inbound and outbound call management, cold calling, appointment setting, and appointment setting software like Acuity, Calendly, and Picktime, I am well-equipped to handle your business needs efficiently and effectively. In addition to my expertise in CRM software, I am also proficient in project management tools like Trello, Monday.com, and Zapper, which allow me to streamline tasks, manage projects, and ensure smooth operations. My experience in personnel interest reservations, travel booking, and real estate tools like Airbnb and Booking.com further enhances my ability to provide comprehensive support for your business. As a Virtual Assistant and Customer Support specialist, I understand the importance of delivering exceptional service, and I am committed to providing the highest level of professionalism, accuracy, and reliability. I am a fast learner, detail-oriented, and proactive in solving problems and finding solutions. With excellent communication skills and a strong work ethic, I am confident in my ability to contribute to the success of your business. Let's work together to achieve your goals and take your business to new heights. Contact me now to discuss how I can best support your needs. I look forward to collaborating with you! #VirtualAssistant #CustomerSupport #CRMSoftware #ProjectManagement #AppointmentSetting #TravelBooking #RealEstateTools #ProfessionalSupport. #Upwork. #Zendesk #Intercom #Hubspot #Telemarketing #InboundCall #OutboundCall #ColdCalling #Acuity #Calendly #Picktime #Trello #Mondaycom #Zapper #Airbnb #Bookingdotcom. #ExperiencedVirtualAssistant. #ReliableCustomerSupport. #EfficientCRMManagement. #ProjectManagementPro. #AppointmentSettingExpert. #TravelBookingSpecialist. #RealEstateToolsPro. #UpworkFreelancer. #ProfessionalismGuaranteed. #ExcellentCommunicationSkills. #DetailOriented. #ProblemSolver. #ProactiveApproach. #CollaborationForSuccess. #BusinessSupportExpert. #YourSuccessIsMySuccess. #Let'sAchieveYourGoals. #ContactMeNow. #UpworkProfile. #VirtualAssistantProfile. #CustomerSupportProfile. #CRMSoftwareExpert. #ProjectManagementSpecialist. #AppointmentSettingPro. #TravelBookingPro. #RealEstateToolsExpert. #UpworkFreelancerProfile. #ProfessionalVirtualAssistant. #ReliableCustomerSupportPro. #EfficientCRMManagementExpert. #ProjectManagementPro. #AppointmentSettingSpecialist. #TravelBookingPro. #RealEstateToolsExpert. #ContactMeToCollaborate. #BusinessSupportPro. #ProfessionalCollaboration. #AchieveYourBusinessGoals. #BusinessSuccessPartner. #EfficientBusinessSupport. #UpworkCollaboration. #VirtualAssistance. #CustomerSupportExcellence. #CRMManagementPro. #ProjectManagementPro. #AppointmentSettingSpecialist. #TravelBookingExpert. #RealEstateToolsPro
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Zendesk
    CRM Software
    Telemarketing
    Inbound Marketing
    Virtual Assistance
    Appointment Setting
    Customer Onboarding
    CRM Development
    Trello
    Customer Support
    CRM Automation
    Email Support
    Slack
    Poetry
  • $10 hourly

    • 4.7/5
    • (4 jobs)
    Administrative Connoisseur | Virtual Assistant | Organizational Guru Hi, I am Azeezat An Administrative Connoisseur with a passion for delivering exceptional support that keeps businesses running smoothly. With over 10 years of experience, I specialize in managing the details so you can focus on the big picture. - Email & Calendar Management (Google Workspace, Outlook, Calendly) - Workflow Automation and Task Management (ClickUp, Trello, Asana) - PDF Conversion, Transcription, and Document Preparation - Adhoc Administrative tasks My expertise includes: Administrative Excellence: From scheduling to email management, I ensure nothing falls through the cracks. Virtual Assistance: Offering seamless remote support tailored to your unique needs. Customer Support: Providing prompt, professional service that leaves a lasting positive impression. Project Coordination: Organizing tasks, deadlines, and workflows to maximize efficiency. I pride myself on being resourceful, detail-oriented, and proactive, traits that have earned me long-lasting client relationships and glowing feedback. Whether you need someone to streamline operations, organize chaos, or just make your day-to-day easier, I’m here to help. As an administrative connoisseur, I don’t just meet expectations, I exceed them. Let’s work together to take your business to the next level. Ready to get started? Send me a message, I would love to discuss how I can support you. Customer Relationship Management (CRM), Customer Support, Chat Support, Transcription, Email Management, Research, Data Entry, Calendar Management, Itinerary Arrangement, Proofreading, Database Management, Account Management, Project Management, Customer Acquisition, Customer Onboarding, Customer Satisfaction.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    HubSpot
    Slack
    Asana
    Trello
    ClickUp
    Live Chat Software
    Online Chat Support
    Editing & Proofreading
    Database Administration
    Administrative Support
    Customer Support
    Microsoft Office
    CRM Software
    General Transcription
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    With over 2 years experience as a top-notch virtual assistant and an IT support agent , I bring proficiency in ensuring urbane operations and providing unprecedented administrative assistance for your company and your business. I am reliable, enthusiastic, and organized. I love to take up new challenges and I channel these aforementioned qualities into my profession. If you need an enthusiastic, and a goal-oriented person, then let's connect. I have good communication skills in spoken and written English which enables me to function at optimal level and collaborate well with team members and clients. My hands-on experience has equipped me with strong analytical and practical skills, exceptional attention to details and the ability to make successful technical contributions within an organization. I am dedicated to giving exceptional results and input while simultaneously leveraging on various software and tools like HootSuite, Canva, Google Chat, Calendly, Google Calendar, Canva, Asana, Trello, Monday.com, Zapier, PickTime, Hubspot, Freshdesk, Intercom, to simplify processes and improve productivity. I can handle tasks such as: ~ Virtual Assistant: I am competent in Inbox management and follow-ups, meeting/Event Management and other administrative tasks. ~ Calendar Management/Appointment Scheduling: I am proficient in the use of Calendly, Google calendar to set appointments, events and meetings. ~ Project and Team Management: I can handle projects using tools like Trellor, Asana, Zoom, Google Meet, Skype, Google Chat. ~Workflow Automation: I automate workflows using Zapier. ~ Appointment Setting/Scheduling: I set and manage appointments for CEO’s, Sales agents, and cold-callers while leveraging on PickTime, Calendly. ~Basic Social Media Management: I am social media savvy and can handle social media platforms like Linkedin, Facebook, Twitter, Instagram, Tiktok, etc. ~Video Editing: Canva, Capcut. - Customer Support: Experienced in email, chat, phone support using Hubspot, FreshDesk, Intercom, Zendesk. ~ Email Marketing: Competent in email automation, email listing, and content strategy. Also familiar with the use of Mailchimp. ~ Email Management: Well-versed in Google mail, Yahool mail, Web mail, and Outlook. ~ Presentations: Skilled in Google slides, Powerpoint. ~ Copywriting and Content Writing: Proficient in research and SEO keywords for optimization. Conversant with AI writing tools like Anyword, Upword, SurferSEO I'm thrilled to contribute substantially to your team and I am open to your suggestions. Your satisfaction is my priority. You will get the value you deserve.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Appointment Setting
    Automation
    Trello
    Slack
    Zoho CRM
    Intercom
    HubSpot
    IT Support
    Asana
    Google Calendar
    Project Management
    Email Marketing
    Email Management
    Virtual Assistance
  • $7 hourly

    • 5.0/5
    • (3 jobs)
    Customer Success is the goal of every customer service. I help clients create exceptional customer experience by providing correct information, and resolving problems and conflicts in the highest quality manner through Emails, chat, social media forums, and phone calls. I have over 3 years of experience as a customer service representative. And 1 year as Head of customer success for a Fintech company. Let’s chat about how I can help you level up your customer experience My skills are • Great communication • Attention to details • Excellent written and verbal communication • Familiar with CRM tools Zendesk, HubSpot, Jira, Gorgias. • Familiar with Microsoft Office. • Familiar with Workplace, Slack, Asana, Intercom, Zoom. • Outstanding customer service. • Team player
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Social Media Management
    Administrative Support
    Data Entry
    Asana
    Time Management
    Customer Service
    Client Management
    Jira
    HubSpot
    Phone Support
    Zendesk
    English
    Product Onboarding
    Email Support
    Online Chat Support
    Business with 1-9 Employees
  • $6 hourly

    • 5.0/5
    • (5 jobs)
    ✅ I'm a Full-Stack Virtual Assistant with more than 5 years of vivid experience in E-Commerce, Administrative Support, Data Mining, Image Editing (Canva), CRM Handling (Zoho, Zendesk, Salesforce, Airtable), Customer Support (Call & Chat) & many more Fields. I'm very comfortable working with Sales Navigator, Asana, Trello, Salesforce, Zoho, Mailjet, Sanivo, Canva, WordPress, Microsoft Office, etc, but in case your project needs some specific software or CRM, I can learn on the go. ➡️🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ I'm a full-time freelancer which means you'll find me almost 24/7 online and ready to work. ✅ I focus on providing VALUE to all of my clients and earning their TRUST. ✅ I won't just get the job done, but I'll suggest improvements once I spot any. ✅ I'm extremely responsive and always keep all lines of communication readily open with my Clients. I'm excited to work with you and help bring your project to life. Feel free to message me and set up a 15 minute (Free) phone call to discuss your project. 👨‍💻 I look forward to hearing from you!
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Apollo.io
    HootSuite
    TikTok
    ClickUp
    Online Chat Support
    Virtual Assistance
    Customer Support
    Instagram
    Facebook
    Social Media Management
    Trello
    Google Docs
    Administrative Support
    Microsoft Office
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    "👋 Hi, I’m Precious Chinenye Eze! With a strong background in Customer Chat Support, Email Management, and Appointment Setting, I am dedicated to providing seamless and efficient administrative support to help your business thrive. I excel in managing customer interactions, ensuring prompt and professional communication, and organizing schedules to maximize productivity. My passion for learning and commitment to job satisfaction drives me to consistently deliver high-quality services tailored to your needs. Outside of work, I enjoy sports, art, and networking, which fuel my creativity and attention to detail. Let’s work together to enhance your business operations and achieve exceptional results. Your success is my mission!"
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Data Entry
    Project Management
    Multitasking
    Lead Generation
    Microsoft Office
    Google
    CRM Software
    Problem Solving
    High-Ticket Closing
    Communications
    Email Communication
    Customer Support
    Online Chat Support
    HubSpot
  • $15 hourly

    • 5.0/5
    • (1 job)
    Hello!!!, Welcome to my profile here on Upwork. My name is Mueez, and I'm a goal-driven, detail-oriented person that loves to solve problems and satisfy customers. WHAT WOULD YOU LIKE MY HELP WITH TODAY? Are you looking for an experienced and professional freelancer who can help you setup your support CRM Including customization, implementation and migration ? OR Are you looking for an experienced and professional freelancer who can help you setup your CRM like Active Campaign, Convertkit, Zoho CRM and etc with email campaign and automation ? If Yes, then you do not need to look any further. You can rely on my experience and expertise to handle your projects accurately and professionally. I'm a CRM Support expert and email marketer designer with years of professional experience in this Industry. My focus is customer satisfaction, precision, accuracy, and quick services. I respond quickly to any revisions you need and I'm happy to accommodate any unique requests. I'm also available around the clock for any customer service needed. My Specializations: - CRM Support Setup, Customization, Im[lementation and Migration for Businesses and Ecommerce brands - Marketing strategist and email marketing including customer service and support - (Support, Guide, Chat, Talk, Explore, Sell) Specialist MY SKILLS: - Setup Signup forms, Views, Triggers, Automation and Workflows - Design email campaigns and landing page - Integration with social media platforms and third party apps - Livechat and Chatbot Setup - Help centre and Helpdesk Customization - Analysis and Reporting for Customer Service and Support Kindly check out my 𝐏𝐨𝐫𝐭𝐟𝐨𝐥𝐢𝐨 to see some snippets of my work. In my brief time here, the amazing brands and people I've worked with are saying: ⭐⭐⭐⭐⭐ I had the pleasure of working with Mueez for several months, and he is one of the best there is on Upwork. He is an incredibly talented designer who has a gift for creating engaging campaigns and automation workflows. We only ended this contract so that the world sees how amazing he is and are creating another right away! Mueez is a pro. He acts swiftly after listening carefully to the brief. Highly recommended to the Upwork Nation!- Silverfoxdigita ⭐⭐⭐⭐⭐"I couldn't be happier after Mueez's service. He did an amazing job. He is a very skilled email marketer, follows instructions, and is easy to work with. This was the first we were working together and not the last one for sure. Thanks!" - Alex Phreak ⭐⭐⭐⭐⭐ Mueez continues to impress the team with his work. Great product and service, well carried out, super friendly and helpful. He has the skills, experience, and attitude necessary to take every project to new heights. - Rainer Hobrack Have a project you'd like to discuss? WANT TO LEARN HOW? INVITE ME TO YOUR JOB, SO WE CAN SPEAK. Just send me an invite and I'd reply right away. The kindest wishes, Mueez .
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Wix
    WordPress
    Landing Page
    Web Design
    Consultation Session
    CRM Automation
    Chatbot
    Intercom
    Freshworks CRM
    Zendesk
    Email Marketing
    HubSpot
    ActiveCampaign
    Mailchimp
  • $6 hourly

    • 5.0/5
    • (4 jobs)
    Are you in search of a seasoned professional who can seamlessly bridge the gap between outstanding customer service and efficient virtual assistance? Look no further! With over four years of experience in customer service and two years as a virtual assistant, I bring a unique blend of expertise to the table. My area of expertise cut across the following but are not limited to : Live Chat Support Phone Support Email Support Order Processing Calendar Management Video Editing Email Management Administrative Support Content Creation Travel Planning I am proficient in using tools such as Microsoft Office, Slack, Notion, Monday, Trello, Freshdesk, Gorgias, Zendesk, Rave, Zoho, Shipbob, Shopify, Asana, Skype, Teams and more. If you are looking to deliver exceptional service to your valued customers, look no further.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Virtual Assistance
    Customer Satisfaction
    Communications
    Active Listening
    Slack
    Email Communication
    Customer Service
    Email Support
    Online Chat Support
    English
    Zendesk
    Phone Support
  • $10 hourly

    • 5.0/5
    • (8 jobs)
    🤝 2+ Years Customer Success and Support 🤝 3+ Years Supporting CEOs and C-Level Executives 🤝 Excels at Delivering Exceptional Customer Support 🤝 Excellent Written and Oral Communication in English 🤝 Keen Eye for Detail & Top-Notch Organization Skills With 5+ years of experience in customer success, virtual assistance, and executive support, Josephine specializes in delivering exceptional customer service while optimizing operational efficiencies. As your trusted partner, she'll ensure your customers remain delighted and your business continues to thrive. ⭐ KEY STRENGTHS ⭐ 🤝 Premium Customer Support • Resolve inquiries & troubleshoot issues promptly • Proactive outreach & consistent communication • Gather feedback to drive continuous improvement 🗂 Virtual Assistant Services • Email & calendar management, travel arrangements • Data entry, research & internet marketing tasks • Content creation, formatting & proofreading • Project Management & Task Coordination 💎 Customer Success & Relationship Building • New client onboarding & product training • Account management & identifying upsell opportunities • Customer health monitoring & churn mitigation 💻 TOOLKIT ⭐ Zendesk ⭐ FreshDesk ⭐ Intercom ⭐ Google Suite | Office 365 ⭐ Monday.com ⭐ HubSpot ⭐Trello ⭐ Asana ⭐ ClickUp ⭐ Grammarly ⭐ Zoom | Loom ⭐ Slack ⭐Canva 👉 WHY WORK WITH ME? 👈 │ ✔️ Strong problem-solving & interpersonal skills ✔️ Seasoned professional adept at client-facing roles ✔️ Proven expertise in eCommerce & SaaS customer success ✔️ Exceptional organization & multi-tasking abilities ✔️ Keen attention to detail & commitment to excellence ✔️ Resourceful self-starter requiring minimal supervision Let me be your invaluable right-hand to elevate productivity and foster your customers' delight! Send an invite and let's have that discussion for your next level business trajectory. Talk Soon! Josephine.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Customer Satisfaction
    Customer Onboarding
    Customer Retention
    Customer Care
    Project Management
    ClickUp
    Trello
    Virtual Assistance
    IT Support
    Customer Support
    Communications
    Customer Service
    Intercom
    Zendesk
  • $15 hourly

    • 5.0/5
    • (9 jobs)
    🆂🅴🅸🆅🅴 the Revenue You Deserve, Act Now to Stop the Money Drain! Looking for a one-stop-shop for all your email marketing and web design needs? 📧👩‍💻 You've come to the right place! 😊 My name is Mary, As a seasoned Gohighlevel, Freshdesk, and Clickfunnel expert, I bring a wealth of experience and a track record of delivering exceptional results for my clients. With a diverse skill set encompassing sales funnel optimization, lead generation, marketing automation, and CRM management, I am equipped to handle every aspect of your business's digital journey. Here are the services I can offer as a Gohighlevel, Freshdesk and Clickfunnel expert: ✅ Sales funnel optimization ✅ Lead generation and nurturing ✅ Client onboarding and support ✅ Marketing Automation ✅ Sales Funnels ✅ Membership Management ✅ CRM Management ✅ Help Desk Setup and Configuration ✅ Ticketing and Live Chat Management ✅ Self-Service Portal Creation ✅ Reporting and Analytics ✅ Landing Page Creation ✅ Email Marketing Automation ✅ Customized Freshdesk integrations ✅ Automated marketing workflows ✅ Social media marketing and advertising ✅ Shopify and e-commerce integrations I have a proven portfolio of successful projects, including: ⭐⭐⭐⭐⭐ "Mary helped us streamline our customer support and automate our marketing efforts, resulting in a significant increase in sales and customer satisfaction. Her expertise in Gohighlevel and Clickfunnel was invaluable!" - Gloria Tracy ⭐⭐⭐⭐⭐ "Mary was a joy to work with and delivered high-quality results on time. Her communication was excellent, and she was a great team player. We highly recommend her!" - Chad Nicely ⭐⭐⭐⭐⭐ "We were struggling to compete with bigger companies, but Mary helped us level the playing field with her expertise in Gohighlevel and Clickfunnel. Our sales have increased significantly. Elevate your business today! 🚀 Let's collaborate and make your mark in the digital landscape. Give me a message, and let's discuss how I can contribute to your success.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Customer Support
    Freshworks CRM
    Zendesk
    Form Completion
    Landing Page Design
    Campaign Setup
    Campaign Management
    HubSpot
    Klaviyo
    Email Marketing
    Copywriting
    ActiveCampaign
    Mailchimp
    Automation
  • $7 hourly

    • 5.0/5
    • (1 job)
    Hi, welcome to my profile. I have a deep-rooted passion for communication and empathy-driven customer service. With a degree in Mass Communication and my experience in customer service roles, I bring a unique blend of creativity and interpersonal skills to every interaction. My journey into customer service began with a desire to connect meaningfully with people. As a certified Customer Service Specialist, my expertise includes ✅Chat support, ✅Inbound and Outbound calling ✅Email Support ✅Ticket handling ✅Social media support ✅Returns/Refunds ✅Inventory Management ✅Data Entry These diverse experiences have not only enriched my professional capabilities but have also fostered a profound understanding of customer needs and expectations. Additionally, I have a strong knowledge of CRM tools such as ➡️ Zoho Desk ➡️ Hubspot ➡️ Freshdesk ➡️ Intercom, ➡️ Google Suites Moreover, I am always ready to explore new technologies and tools that can further elevate my skills and efficiency. Beyond technical expertise, what sets me apart is my genuine empathy and dedication to providing exceptional service. I believe in listening attentively to customers, understanding their concerns, and going the extra mile to ensure their satisfaction. I look forward to the opportunity to discuss how my skills and experiences align with the needs of your team. Please feel free to reach out.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Sales
    Cold Calling
    Lead Generation
    Appointment Setting
    HubSpot
    Active Listening
    Inventory Management
    Phone Support
    Email Support
    Inbound Inquiry
    Zoho CRM
    Tidio
    Zendesk
    Online Chat Support
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Top cities for Freshdesk Specialists in Nigeria

Show more