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🏡 Virtual Property Manager | Section 8, Mid–Long Term Rentals & Tenant Placement Expert Hi, I’m Muna Onyema — a results-driven Virtual Property Manager with over three years of experience managing residential and affordable housing rentals for property owners and management firms. I specialize in mid- to long-term rentals, Section 8 housing, and tenant placement, helping landlords reduce vacancies, stay compliant, and run operations smoothly. Here’s how I can help: ✅ Property Management Support: Lease coordination, rent collection, renewals, compliance, and reporting. ✅ Section 8 & Affordable Housing: Listing on Section 8 platforms, managing HCV documentation, and ensuring HUD compliance. ✅ Tenant Placement: Screening and securing qualified tenants for homeowners and investors. ✅ Maintenance Coordination: Handling work orders, scheduling vendors, and tracking completion. ✅ Platform Expertise: AppFolio, RentVine, Buildium, Rent Manager, PadSplit, Avail, TurboTenant, and more. I bring structure, responsiveness, and clear communication to every property I manage, ensuring owners, tenants, and vendors stay aligned. If you need a virtual property manager who understands Section 8 compliance, rental listings, tenant management, and maintenance coordination, let’s connect and keep your properties running efficiently.

I'm a property management virtual assistant specializing in three areas where residential property managers and real estate investors lose the most time: tenant and lease administration, property management bookkeeping, and short-term rental operations, all within Buildium, AppFolio, and QuickBooks Online. ‎ ‎Property managers and real estate investors hire me when late rent, disorganized financial records, maintenance backlogs, or unmanaged short-term rental listings are creating problems they can't afford to ignore. I provide remote property management back-office support across tenant administration, real estate bookkeeping, and vacation rental operations, so your residential portfolio runs efficiently and your records stay audit-ready. I eliminate them. ‎ ‎𝐅𝐨𝐫 𝐋𝐨𝐧𝐠-𝐓𝐞𝐫𝐦 𝐑𝐞𝐧𝐭𝐚𝐥𝐬 — 𝐓𝐞𝐧𝐚𝐧𝐭 & 𝐋𝐞𝐚𝐬𝐞 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧: ‎Tenant management and lease administration are where most property management businesses quietly lose time, money, and good tenants. I manage end-to-end residential property management workflows so nothing slips through. ‎ ‎🔹 Tenant screening support, applicant follow-ups, and onboarding ‎🔹 Lease creation, renewals, and record updates ‎🔹 Move-in and move-out coordination and application tracking ‎🔹 Maintenance coordination, vendor follow-up, and work order management ‎🔹 Rent tracking and delinquency management ‎🔹 Daily, weekly, and monthly portfolio reporting for owners and managers ‎🔹 Compliance tracking, lease abstraction, and eviction coordination support ‎ ‎𝐅𝐨𝐫 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐫𝐬 — 𝐁𝐨𝐨𝐤𝐤𝐞𝐞𝐩𝐢𝐧𝐠 & 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐑𝐞𝐜𝐨𝐫𝐝𝐬: ‎Property management bookkeeping is more complex than standard bookkeeping, and most bookkeepers don't know what they don't know. Misallocated trust funds, inaccurate rent rolls, and disorganized financials build quietly until an owner demands a statement you can't produce. ‎ ‎🔹 Trust accounting setup, management, and monthly reconciliation ‎🔹 Chart of accounts built specifically for property management ‎🔹 Rent roll verification and accounts receivable tracking ‎🔹 Owner statements prepared clearly and on time, every time ‎🔹 Security deposit tracking with proper fund separation ‎🔹 Bank, credit card, and trust account reconciliations ‎🔹 Clean-up and catch-up bookkeeping for portfolios that need a fresh start ‎🔹 Monthly financial reporting across your portfolio ‎ ‎I manage real estate bookkeeping and property management accounting inside QuickBooks Online, Buildium, and AppFolio, including trust accounting compliance and financial statement preparation. ‎ ‎𝐅𝐨𝐫 𝐒𝐡𝐨𝐫𝐭-𝐓𝐞𝐫𝐦 𝐑𝐞𝐧𝐭𝐚𝐥𝐬 — 𝐀𝐢𝐫𝐛𝐧𝐛 & 𝐕𝐑𝐁𝐎 𝐂𝐨-𝐇𝐨𝐬𝐭𝐢𝐧𝐠 & 𝐕𝐚𝐜𝐚𝐭𝐢𝐨𝐧 𝐑𝐞𝐧𝐭𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 ‎I provide Airbnb co-hosting and VRBO management support for short-term rental hosts and property managers, handling the daily operations that protect occupancy rates and guest experience. ‎ ‎🔹 Listing setup and optimization — titles, descriptions, photos, and dynamic pricing research ‎🔹 Guest communication from inquiry through checkout and review follow-up ‎🔹 Calendar, availability, and multi-platform management ‎🔹 Vacation rental operations support so your listing stays competitive year-round ‎ 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐃𝐚𝐢𝐥𝐲: ‎Buildium · AppFolio · QuickBooks Online · Airbnb · VRBO ‎ ‎𝐖𝐡𝐲 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐫𝐬 𝐇𝐢𝐫𝐞 𝐌𝐞 𝐎𝐯𝐞𝐫 𝐚 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐑𝐞𝐦𝐨𝐭𝐞 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭: ‎‎‎Most virtual assistants follow instructions. I manage end-to-end property management workflows. There's a difference between checking off a to-do list and understanding how a real property management operation actually runs. Tenant communication, lease timelines, trust accounting, maintenance cycles, and rent collection are all connected, and I manage all of it. I come from that operational background, which means I handle your tenant administration, bookkeeping, and short-term rental processes the way an experienced property manager would, not the way a general virtual assistant would. ‎ ‎I've managed tenant pipelines for a multi-unit residential property across four tracking systems simultaneously, applicant tracking, viewing scheduling, confirmed tenant records, and room availability management. ‎ ‎‎I don't wait to be told something is wrong. I track it, flag it, and handle it, so your portfolio runs without you having to stay involved. ‎If you're a property manager or real estate investor looking for reliable remote support across tenant admin, bookkeeping, or short-term rental operations in Buildium, AppFolio, or QuickBooks Online, 𝐌𝐞𝐬𝐬𝐚𝐠𝐞 𝐦𝐞 𝐝𝐢𝐫𝐞𝐜𝐭𝐥𝐲 𝐚𝐧𝐝 𝐈'𝐥𝐥 𝐫𝐞𝐬𝐩𝐨𝐧𝐝 𝐰𝐢𝐭𝐡𝐢𝐧 𝟔 𝐡𝐨𝐮𝐫𝐬.

200+ residential units under my coordination: I make sure maintenance issues are resolved fast, costs are controlled, and tenants stay happy. Missed warranties, unnecessary vendor calls, and slow repairs can cost property owners thousands, I make sure they don’t. Every day, I step into the world of property management where maintenance requests never stop. Tenants call, emails arrive, appliances fail, and sometimes owners don’t even know there’s a problem until it becomes expensive. My job is to stay ahead of the chaos. I manage the entire maintenance lifecycle, from the moment a tenant submits a work order to when a vendor completes the repair, the invoice is reviewed, and the tenant confirms satisfaction. I triage requests, troubleshoot issues, and determine the most cost-effective solution, often coordinating with builders, appliance manufacturers, or home warranty providers before dispatching vendors. This ensures owners never pay for something that should be covered. Coordinating with tenants, vendors, HOAs, and property owners is a daily responsibility, and I make sure communication is clear, timely, and professional. I review vendor quotes for accuracy, approve invoices, track work orders to closure, and follow up until every repair is fully resolved. Nothing slips through the cracks on my watch. Over the past 6 months, I’ve applied my 4+ years of transferable experience in short-term rentals to long-term residential properties, managing portfolios with over 200 units across North Carolina and Connecticut. From single-family homes to apartment complexes, I ensure work orders are handled efficiently, warranties are checked, and tenants feel supported. Tools I use to keep everything organized: Buildium, Property Meld, Zoho Desk, and structured AppSheet-based maintenance tracking systems. My strengths, accuracy, compliance, speed, empathy, thoroughness, discretion, and clear communication, allow me to manage high volumes of requests while keeping owners informed and tenants satisfied. If you’re looking for a Maintenance Coordinator who understands the ins and outs of property operations, keeps work orders moving, and ensures costs stay under control, I’d be glad to support your portfolio and operations.

As a virtual assistant with expertise in leasing, maintenance coordinating and general administrative duties, I offer a unique combination of skills and experience that can add value to your business. With strong attention to detail, excellent communication skills, and a commitment to providing exceptional service, I am dedicated to helping you streamline your processes and achieve your goals. Whether managing your rental properties or handling your administrative tasks, I am here to provide the support you need to succeed. Let's connect and discuss how we can work together to take your business to the next level.

If repairs are delayed, vendors need chasing, or work orders are piling up — I step in and keep everything moving. I help property management companies coordinate maintenance, vendors, tenants, and work orders using AppFolio, LeadSimple, and structured tracking systems. I work remotely as a Maintenance Coordinator supporting U.S. property managers with day-to-day maintenance operations, vendor scheduling, and tenant communication. My focus is keeping units repaired, inspections passed, and work orders completed on time without constant follow-ups from you. Here’s how I support property management teams: 1️⃣ Coordinate maintenance requests from start to completion 2️⃣ Assign vendors and follow up until jobs are finished 3️⃣ Track work orders, invoices, and timelines 4️⃣ Communicate with tenants, vendors, and internal teams 5️⃣ Schedule inspections and repairs 6️⃣ Support unit turns and make-ready timelines 7️⃣ Maintain organized records and reports 8️⃣ Prevent delays and missed follow-ups Systems & Tools 1️⃣ AppFolio (work orders, maintenance tracking, tenant updates) 2️⃣ LeadSimple (task & workflow management) 3️⃣ TenantCloud 4️⃣ Google Sheets & Excel (tracking & reporting) 5️⃣ Slack 6️⃣ Property workflow trackers I’m comfortable stepping into existing systems, clearing backlogs, organizing work orders, and handling time-sensitive maintenance issues with minimal supervision. Property managers I support typically need help with: 1️⃣ Too many open work orders 2️⃣ Vendors needing constant follow-up 3️⃣ Tenants waiting on repairs 4️⃣ Disorganized maintenance tracking 5️⃣ Units stuck in the repair stage I step in, organize everything, and keep maintenance moving without you having to chase updates. You get clearer tracking, faster vendor responses, and fewer missed follow-ups. Available for U.S. business hours (EST) Open to long-term support Can start immediately Send me a message and tell me how your maintenance workflow is currently set up.