Hire the Best Corporate Maintenance Professionals

I am a dedicated Property Management Assistant with over 10 years of combined experience in Property Management, Technical Support & Customer Service. I specialize in maintenance coordination, tenant and vendor communication, work order management, and property operations. I am proficient with AppFolio, PropertyWare, Microsoft Office, Google Workspace, Monday, and AI tools such as ChatGPT, Gemini, and Claude to improve efficiency and streamline workflows. I am organized, detail-oriented, and committed to delivering excellent service while helping teams operate smoothly. I also do have advanced knowledge in using Property Management software such as Rent-Screener, Buildium, LeadSimple & TenantTurner.

I’m an experienced professional with over 10 years of combined expertise in customer service, quality assurance, e-commerce, and real estate. My career began in the BPO industry, where I spent 2 years as a Customer Service Representative handling inbound and outbound calls, creating and closing tickets, and ensuring excellent client support. I then transitioned to a Quality Assurance Specialist role for 6 years, where I evaluated calls, coached agents, prepared monthly reports, and contributed to performance improvement strategies. I also explored dropshipping, managing product listings on eBay and Amazon, which helped me develop a solid understanding of online business operations. Currently, I work as a Leasing Coordinator in the real estate industry ( US Based), using AppFolio as my main tool to handle tenant applications, conduct background and credit screenings, manage lease renewals, and generate delinquency reports. I take pride in maintaining accuracy, organization, and efficiency in every task. Goal: My goal is to consistently deliver excellent service that exceeds client expectations, ensuring every interaction leaves a positive and lasting impression.

With a solid background in property management, I specialize in streamlining daily operations and managing a wide range of administrative tasks with precision and efficiency. I am known for my strong sense of urgency, strategic problem-solving, effective communication, and exceptional organizational capabilities. I proactively address property-related issues and ensure properties remain compliant with relevant regulations and standards, whether it's coordinating inspections, maintaining documentation, or flagging potential risks early. Beyond my core expertise, I bring an unwavering commitment to excellence and a proven track record of delivering results.

I help small businesses and growing companies keep their finances accurate, organized, and up to date. As a Top Rated Upwork freelancer with a 100% Job Success Score, I provide bookkeeping, finance administration, and operational support that helps business owners save time, improve financial visibility, and focus on growth. My services include: ✔ Bookkeeping and account maintenance ✔ Bank and credit card reconciliations ✔ Accounts payable and accounts receivable ✔ Invoicing and payment tracking ✔ Financial reporting and data analysis ✔ Payroll support and administration ✔ Xero, QuickBooks, Sage, and other accounting systems ✔ Business administration and operational support With qualifications including ACCA Accounting Technician, Certified Bookkeeper, ECDL Administrator, Digital Marketer, and Tender Expert, I combine financial accuracy with strong operational and administrative experience. Whether you need ongoing bookkeeping support, help cleaning up accounts, managing invoices, or improving back-office processes, I provide reliable, detail-oriented support that keeps your business running smoothly. Why clients work with me: • Top Rated freelancer with 100% Job Success • $20,000+ earned on Upwork • 900+ hours worked successfully with clients • Experienced across Xero, QuickBooks, Sage, and cloud-based accounting systems • Strong background in bookkeeping, finance operations, and business administration

I specialize in operations administration, HR support, and process coordination, ensuring day-to-day business operations run efficiently and effectively. My expertise includes operations management, calendar and email management, scheduling, employee onboarding, recruitment coordination, payroll support, document management, data entry, and workflow improvement. With over 12 years of experience, I have successfully supported business operations across various industries by maintaining organized systems, coordinating cross-functional tasks, and improving administrative processes. I thrive in fast-paced environments where accuracy, confidentiality, and attention to detail are essential, and I am skilled at managing multiple priorities while meeting deadlines. I am reliable, proactive, and solutions-oriented, with a strong commitment to helping businesses improve efficiency, support their teams, and achieve operational excellence. Whether it's optimizing administrative workflows, coordinating HR processes, or ensuring smooth daily operations, I take pride in delivering dependable and high-quality support. Let's connect and discuss how I can help streamline your operations and contribute to your organization's success.

If repairs are delayed, vendors need chasing, or work orders are piling up — I step in and keep everything moving. I help property management companies coordinate maintenance, vendors, tenants, and work orders using AppFolio, LeadSimple, and structured tracking systems. I work remotely as a Maintenance Coordinator supporting U.S. property managers with day-to-day maintenance operations, vendor scheduling, and tenant communication. My focus is keeping units repaired, inspections passed, and work orders completed on time without constant follow-ups from you. Here’s how I support property management teams: 1️⃣ Coordinate maintenance requests from start to completion 2️⃣ Assign vendors and follow up until jobs are finished 3️⃣ Track work orders, invoices, and timelines 4️⃣ Communicate with tenants, vendors, and internal teams 5️⃣ Schedule inspections and repairs 6️⃣ Support unit turns and make-ready timelines 7️⃣ Maintain organized records and reports 8️⃣ Prevent delays and missed follow-ups Systems & Tools 1️⃣ AppFolio (work orders, maintenance tracking, tenant updates) 2️⃣ LeadSimple (task & workflow management) 3️⃣ TenantCloud 4️⃣ Google Sheets & Excel (tracking & reporting) 5️⃣ Slack 6️⃣ Property workflow trackers I’m comfortable stepping into existing systems, clearing backlogs, organizing work orders, and handling time-sensitive maintenance issues with minimal supervision. Property managers I support typically need help with: 1️⃣ Too many open work orders 2️⃣ Vendors needing constant follow-up 3️⃣ Tenants waiting on repairs 4️⃣ Disorganized maintenance tracking 5️⃣ Units stuck in the repair stage I step in, organize everything, and keep maintenance moving without you having to chase updates. You get clearer tracking, faster vendor responses, and fewer missed follow-ups. Available for U.S. business hours (EST) Open to long-term support Can start immediately Send me a message and tell me how your maintenance workflow is currently set up.