Hire the best ITIL Specialists in Lagos, NG
Check out ITIL Specialists in Lagos, NG with the skills you need for your next job.
- $43 hourly
- 5.0/5
- (10 jobs)
As an experienced professional, I offer quality service to meet and exceed my client’s requirements, suggest other areas of value, guarantee reliability, and assure value for money while always incorporating client feedback for the best engagement outcome. For proper expectation management and to help guarantee a satisfied customer, we expect most engagement discussions to begin with a pro bono preliminary session to discuss and dimension client requirements, with the following being a desired outcome of this initial meeting: ◉ Agree on acceptable output/outcome of the engagement ◉ Understand client communication and feedback requirements ◉ Clarification of requirements, including in-scope and out-of-scope items ◉ If applicable, discuss key success factors and key performance indicators ◉ Understand client communication and feedback requirements ◉ Agree delivery timeline My areas of expertise include the following: ✅ Enterprise Modeling Using Sparx Systems and ArchiMate ✅ IT Service Management ✅ IT Project Management ✅ COBIT Implementation ✅ Technical Documentation covering SOPs, IT Policies, Instructional manuals, and user guides What you will get is... ✅ Professionalism ✅ Timely Delivery ✅ Quality Output ✅ Customer Satisfaction Get in touch and let us discuss further on how I can contribute to your project success.ITIL
IT Compliance AuditGovernance, Risk Management & ComplianceProject Management ProfessionalProject ManagementIT ConsultationEnterprise ArchitectureCOBITModelingISO 9001Technical WritingIT ManagementISO 27001Procedure DevelopmentIT Service Management - $17 hourly
- 5.0/5
- (17 jobs)
An experienced information technology professional with 9 years’ experience, knowledgeable in managing projects for business initiatives with the ability to assign tasks, mediate interpersonal conflicts and implement company procedures. Resourceful, creative, innovative and flexible, with proven abilities to work productively within diverse environments and a great desire to ensure industry success and productivity. Have a broad knowledge of office 365 and hands-on experience with Exchange Online, Teams, SharePoint and OnedriveITIL
Cross Functional Team LeadershipOffice 365Microsoft SharePointMicrosoft OutlookMicrosoft Exchange OnlineCustomer SupportVirtual AssistanceIT Service ManagementOnline Chat SupportPhone SupportEnd User Technical SupportTicketing SystemCustomer Service - $20 hourly
- 4.7/5
- (8 jobs)
Microsoft Active Directory and Azure Office 365 Administration, PowerShell Windows Server and Exchange Online Administration Computer Application (Corel, Microsoft Office Suite, Visio, Project, Infographics) Computer repairs and maintenance.ITIL
DNSMicrosoft Exchange ServerMicrosoft TeamsTechnical SupportData AnalysisMicrosoft OfficeMicrosoft Windows PowerShellCloud MigrationOffice 365Microsoft AzureMicrosoft Active DirectoryMicrosoft Small Business Server Administration - $7 hourly
- 5.0/5
- (2 jobs)
I am an experienced Cloud Infrastructure Engineer specializing in designing, deploying, and managing scalable and secure cloud solutions on platforms like Azure, AWS, and Google Cloud. My expertise includes cloud migration, infrastructure automation, network design, and DevOps practices. I focus on optimizing cloud environments for performance, security, and cost-effectiveness while collaborating with teams to align solutions with business goals. Passionate about leveraging the latest cloud technologies, I help organizations enhance operational efficiency and achieve growth through cloud innovation.ITIL
Project ManagementMicrosoft SharePointOffice 365Virtual AssistanceVirtual MachineCloud ComputingInformation TechnologyEconomicsIT InfrastructureComputing & NetworkingDigital Marketing StrategyLinux System AdministrationMicrosoft Active DirectoryMicrosoft Azure - $50 hourly
- 0.0/5
- (0 jobs)
I am an Information security management professional, currently and IT GRC and Service strategy officer in a Financial Organization. I have experience auditing and implementing various standards and frameworks like PCI DSS, ISO 27001, ISO 22301, ISO 27701, ISO 20000, among others. I also collaborate with key stakeholders to identify possibilities for process improvement, convey risks and corrective actions, carry out ongoing monitoring and follow-ups, and find and reduce risks associated with ongoing business operations. Please do not hesitate to contact me for your information security management implementation and consulting projects.ITIL
TrainingGovernance, Risk Management & ComplianceData PrivacyIT Project ManagementISO 27001Management Information SystemInformation Security AuditIT Compliance AuditEmail SecurityIT Service ManagementContent WritingProcess ImprovementEnterprise Risk ManagementPolicy WritingISO/IEC 20000Technical ReportPCI DSSCybersecurity Management - $20 hourly
- 0.0/5
- (0 jobs)
Professional Profile A self-driven Scrum Master and Product Owner with over 20 years of cumulative experience delivering end to end transformation initiatives, bespoke IT and non-IT projects using diverse frameworks. I have experience delivering strategically positioned business change initiatives where l spent significant time in directing project plans and achieving revenue performance targets in IT Transformation programmes, Business Process Improvement Initiatives, Network Infrastructure Upgrade and Data Migration. I have an insightful experience of all stages of Project Life cycle and System Development Life Cycle (SLDC) from identifying an enterprise requirement to Implementation of software solution, system/process enhancement along with a deep and clear understanding of Core domain. Possess expert knowledge in Project delivery methodologies such as Agile Scrum, Waterfall and Kanban.ITIL
Cybersecurity ManagementIT Career CoachingIT Capacity PlanningWritingScrumISO 27018ISO 27017ISO 9001ISO 27001COBITAnalyticsManagement SkillsDatabaseInformation Management - $6 hourly
- 4.3/5
- (4 jobs)
Experienced IT professional with years' of experience in Information Technology. Skilled at problem solving, advanced troubleshooting, enterprise architecture, cloud computing, service delivery, system analysis and design. Demonstrated mastery in evaluating requirements for business application integration and service activation. Proven mentor and training with expertise in communicating across organizational levels and with cross-functional teams to drive shared vision and foster culture of excellence. Abayomi has managerial and technical expertise capable of ensuring the effective performance of people and systems to improve organisational efficiency and optimised delivery. Abayomi is enthusiastic, self-motivating, sociable, change oriented, active, and innovative.ITIL
Microsoft AzureIT Service ManagementCustomer SupportAdministrateComputing & NetworkingNetwork EngineeringDesktop ApplicationSystem Administration - $12 hourly
- 0.0/5
- (0 jobs)
I am a certified IT professional with over 8 years of experience delivering top-notch technical support, systems administration, and quality assurance services. I specialize in troubleshooting complex issues, optimizing system performance, and automating processes using tools like Microsoft 365, cPanel, Jira, and PowerShell. Whether you need proactive support, robust security measures, or seamless IT solutions, my proven track record in remote environments—including global projects for major enterprises—ensures I can help drive your business success. Let’s connect to elevate your IT operations and customer satisfaction!ITIL
Customer SatisfactionIT SupportWindows ServerMicrosoft Exchange OnlinePostmanOffice 365Ticketing SystemCustomer ServicePhone SupportJiraEmail SupportOnline Chat SupportTechnical Support - $13 hourly
- 0.0/5
- (0 jobs)
Incident Manager Multitasking Incident manager with experience in managing IT service disruptions and restoring services within agreed service level agreements (SLAs). A determined employee with over 5 years of successfully handling high priority incidents and finding ways to limit impact. Committed to remaining poised and calm in high pressure situations. Knowledgeable in incident management procedures to drive effective problem solving and decision-making. Enthusiastic professional with background in analytics, troubleshooting and leading effective resolution teams while creatively learning and blending professionalism to surpass expectations and continual growth.ITIL
Management SkillsIncident Management - $19 hourly
- 4.8/5
- (1 job)
My career has been characterized by both professional excellence and consistently reliable, high quality work performance. I am a strategic thinker who will tactically engage and accomplish objectives on a timely basis. He adeptly communicates the business value of whatever he plans, and then executes on that plan. During his projects, he regularly reports the results to senior staff, stakeholders, and team members. I have worked in some demanding IT environments; among these are Globalog Enterprise, and ValuCard Nigeria Limited (Now Unified Payment Services Ltd), and Heritage Bank. I possesses exceptional technical and leadership skills, and is a highly reliable, well-rounded, seasoned IT professional that can quickly adapt to and add great value to any organization.ITIL
Oracle Database AdministrationWeb AnalyticsMicrosoft Active DirectoryFTPAIXSolaris AdministrationUnixLinux System Administration - $24 hourly
- 0.0/5
- (0 jobs)
PROFILE SUMMARY Outstanding Pre-Sales Engineer and IT Professional offering comprehensive experience within the B2B and B2C technical sales arena, with vast experience as a solution architect, cloud integrations, and datacenter management in various business and technology domains. Harness advanced knowledge of core Saas, enterprise solutions with genuine passion and talent for aligning technology integrations, policies and procedures with critical business requirements and operational goals. History of excelling in managing the entire lifecycle of B2B and B2C projects for top industry leaders across various sectors and leveraging existing technology and knowledge base with internal resources to facilitate business excellence and competitive advantage. Solid technical expertise across Saas, enterprise solutions, network, endpoint, years of experience working remote and hybrid teams across multiple locationsITIL
Computer ScienceIT InfrastructureData IntegrationUser Identity ManagementMicrosoft ProjectBusiness ManagementIT Project ManagementIT Asset ManagementInformation TechnologyConfiguration ManagementManagement SkillsMicrosoft Active Directory Want to browse more freelancers?
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