Hire the best IT Operations Specialists in Lagos, NG
Check out IT Operations Specialists in Lagos, NG with the skills you need for your next job.
- $30 hourly
- 4.9/5
- (11 jobs)
I am a dedicated and adaptable DevOps professional, consistently recognized by colleagues and management for my diligence and commitment. Over the past three years, I have cultivated a robust skill set tailored to the DevOps Engineer role, with a focus on automation, optimization, and scalability in mission-critical environments. In recent projects, I have strategically focused on architecting, automating, and optimizing deployments across diverse infrastructures. My expertise includes building CI/CD pipelines from multiple repositories, containerizing applications, and managing deployments across Azure, AWS, and Google Cloud platforms. I have successfully managed cloud resources, ensuring robust security measures while monitoring availability and performance. In Azure, I designed and implemented a comprehensive network infrastructure, including Virtual Networks, Subnets, Firewalls, and Load Balancers, using Terraform in a hybrid environment. Additionally, I have hands-on experience troubleshooting failed pipelines and refining YAML configurations for various build pipelines, ensuring seamless integration and deployment processes. I am eager to bring my expertise to your organization and contribute to achieving its goals. I look forward to discussing how my skills and experiences align with your needs. Please feel free to contact me via my profile or email at moesuruoso@gmail.com to arrange a convenient time to connect. Thank you for considering my application.
IT Operations
IT ManagementCloud ComputingMicrosoft Exchange OnlineCritical Thinking SkillsReport WritingIncident ManagementMicrosoft OfficeDevOpsCloud MigrationCustomer SupportInformation Technology OperationsMicrosoft WindowsMicrosoft AzureOffice 365 - $20 hourly
- 5.0/5
- (24 jobs)
Did you know that the focus in 2024 for businesses is creating experiences that capture and engage customer attention in new ways? This is backed up by Salesforce, with recent research stating that 80% of customers say the experience a company provides is as important as its product or services. Companies also employ security-centric customer experience practices in the age of generative AI, as 53% of customers believe generative AI will help companies better serve customers. So now the million-dollar question is; Does your company invest in hiring great Technical and Customer Support professionals to keep up with the growing trends? In our present time, being good simply isn't good enough to succeed; you've got to be great. For your company to be great, it is heavily decided on if you can provide GREAT service to your clients and customers, but you already know that they know that, everyone knows that. So, how can you provide that great service and have a growing customer base? Well, the truth is, - YOU need an expert to lead the Customer-facing team in the company and bring turnaround results across the board. -YOU need a PEOPLE-oriented team of professionals with expertise in Customer Service. -YOU require an individual with excellent communication skills to provide call, chat, and email support. -Someone capable of answering product questions, providing end-user support, and crafting easy-to-read FAQs compilation, that is what YOU need. And as it turns out, 65% of US consumers would pay 5% more for products if they knew they would receive outstanding customer support and satisfaction. This brings us to why I'm here. With over 4years working in Tech & IT as a Technical and Customer Support Specialist, I believe I am exactly what YOU need. This is because of my deep passion for technology and people, I am completely convinced that Technical Support is the most fulfilling career, nothing beats the feeling of genuinely helping someone! Your goals will become mine, and I look forward to working with you and for you to achieve them. I am skilled, flexible, and an effective communicator with a helpful disposition and exceptional customer service abilities. Here are some more details about me. ✔Top Rated PLUS Upwork Freelancer (Top 3%) ✔BSc. Computer Engineering ✔Google Certified IT Support Specialist ✔HubSpot Service Hub Certified Professional ✔Freshdesk Certified Product Expert ✔ LinkedIn Certified Customer Service Specialist ✔Certified Professional: Cybersecurity Foundations ✔Comptia Sec+: Cybrary Certified Need a little nudge? Check out what other clients and business owners say about my services below. Feel free to shoot me an invite so we can have a chat and discuss your business needs. I look forward to it and will most definitely be at your service. Thanks!
IT Operations
Article WritingTechnical WritingBlog ContentCustomer Relationship ManagementTroubleshootingContent WritingInformation Technology OperationsCustomer SatisfactionTechnical SupportTechnical DocumentationCustomer ServiceCustomer SupportOnline Chat SupportJiraEmail Support - $20 hourly
- 5.0/5
- (1 job)
Oluwakemi is a hardworking, adaptable and ambitious professional with strong problem solving skills in Exchange Servers, Identity management, Microsoft 365, Azure, AWS, Gitlab, Github, technical support and IT in general. Employs excellent leadership skills and multi-tasking strengths. Demonstrated ability to improve IT operations, increase top line sales, and reduce organization costs. Always seeking a challenging and rewarding opportunity to contribute towards organization and business goals.
IT Operations
Technical SupportEmail Marketing Platform SupportMicrosoft 365 CopilotResearch Paper WritingResearch ProposalsCloud ComputingVirtual AssistanceTech & ITData ManagementBusiness ManagementInformation Technology OperationsTechnical Project ManagementUser Identity ManagementMicrosoft Exchange Server - $75 hourly
- 0.0/5
- (0 jobs)
I am an IT Operations and Applications Support Manager with over 8 years of experience planning, coordinating, and overseeing IT and system management and system performance optimization to enhance operations. I possess proficiency in applying Agile and Six Sigma principles to streamline processes and enhance operations. Over the years, I have managed cross-functional IT teams to enhance service delivery and application performance, which enhanced end-user experience. As an Application Support Manager, I serve as the primary point of contact for numerous business users, business relationship managers, and other key stakeholders in supporting operations. I also provide subject matter expertise for web and mobile banking applications, facilitating informed decision-making and prompt issue resolution. For my resourcefulness, I was commended for leading the successful implementation of SWIFT, RTGS, NIP, NEFT, and cheque truncation system, compliance and regulatory tools, EDMS, and application monitoring tools to ensure seamless operations. I have achieved these outstanding feats over the years: • Upgraded SWIFT Autoclient Server with zero disruptions, enhancing output. • Prioritised and mitigated outages that led to a 25% boost in issue resolution. • Spearheaded BCP/DR setup, driving 98% ISO 27001 compliance in 5 years • Steered FBNQuest Securities DMA App, increasing clients & profits by 25%. • Upped project efficiency by 25% via optimal 3rd party resource management. I can leverage diverse technological tools to automate processes, drive cloud computing, develop continuity planning and disaster recovery, and monitor KPIs. I am competent in managing positive customer relationships and facilitating collaboration to enhance issue identification and resolution.
IT Operations
IT Compliance AuditSwiftSalesforceDisaster RecoveryProject ManagementAWS CloudFormationMicrosoft AzureInformation Technology OperationsOffice 365Oracle Enterprise Service BusSQLCOBITITILApplication Lifecycle ManagementIT Service Management - $6 hourly
- 0.0/5
- (1 job)
Hello, my name is Ijeoma but you can call me IJ 🤝. Handling your entire administrative task all by yourself can be stressful. But hey, you don't have to overburden yourself if you have me as your VA and the reason is you would be my utmost priority. With over 2 years of experience specializing in remote Administrative Support, Virtual Assistant and an Accountability Partner, you are assured a seamless partnership. As a CEO/Business Owner, you deserve to live a healthy and productive life. Constantly sharpening my hones and always open to learning new skills grants me the leverage and essential knowledge on handling various Administrative/VA task you may assign. MY EXPERTISE INCLUDES ✍VIRTUAL ASSISTANT ✍CUSTOMER SERVICE ✍COMMUNITY MANAGEMENT ✍ADMINISTRATIVE WORK ✍RECRUITING ✍RESEARCH ASSISTANT ✍TRAVEL AGENT ✍EMAIL MANAGEMENT ✍PROJECT/EVENT MANAGEMENT ✍LIVE CHAT CUSTOMER SERVICE ✍DATA ENTRY SPECIALIST ✍WEB RESEARCH ✍ACCOUNTABILITY PARTNER ✔Premium tools/software that I am proficient with include: Google Suite, Microsoft Suite, Slack, Teachable, Calendly, Hubspot, Asana, ChatGPT, Trello, LinkedIn, Typeform, Clickup, Chatbot, Mailchimp, Survey Monkey, Hootsuite, Zoom, Skype, Zoho, Zendesk, Monday.com and others that I can learn within a short period. Here's why you should hire me: I offer a solution tailored to your industry, whether you're in hospitality, education, or finance. My mission is to alleviate your workload. By bringing efficiency and organization to your operations, I help you focus on what truly matters. Expect diligent solutions that is tailored to your expectations. Honesty, integrity, and kindness are the cornerstones of my approach. Each interaction and solution I provide reflects these values. Take the step toward streamlined success by clicking the '𝐇𝐢𝐫𝐞 𝐍𝐨𝐰' or '𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛' button now and let's get to business 🤝. I respond in seconds...
IT Operations
Information Technology OperationsFinanceHospitalityLead GenerationSpreadsheet SkillsGoogle SheetsMicrosoft ExcelDocumentationCommunicationsVirtual AssistanceDatabaseCRM SoftwareCustomer Relationship ManagementData EntryEducation - $15 hourly
- 0.0/5
- (1 job)
I am a result oriented individual with over 5 years of experience as a customer and technical support staff. I have excellent skills to cook and deliver your job that will make customers want to have more taste of your services. I do, I attract, but I let my result speak.
IT Operations
Wireless CommunicationOffice AdministrationWireless Network ImplementationInformation Technology OperationsAdministrative SupportCustomer EngagementCustomer SupportCustomer ExperienceTelecommunications - $12 hourly
- 0.0/5
- (0 jobs)
Experienced, tech-savvy and customer service-oriented support engineer with the proven ability to establish excellent relationships with customers, employees. Bachelor’s Degree in Computer Science and experience with Microsoft Office Tools, AD, Microsoft Exchange Online, OneDrive/SPO, Teams, Outlook and general Cloud security.
IT Operations
Microsoft TeamsSystem AdministrationEmail SecurityOffice 365Microsoft SharePoint AdministrationMicrosoft Active DirectoryMicrosoft Exchange ServerMicrosoft Exchange OnlineWindows ServerCloud SecurityInformation Technology Operations - $25 hourly
- 0.0/5
- (0 jobs)
A results-driven IT Professional with a hands-on approach and technological mindset for designing and implementing IT network architecture, including configuration and supporting network security management systems. Results proven expertise in Installation, configuration and implementation of Client/Server Operating Systems such as Windows 7, 8 & 10, Windows Server 2012 R2, Windows Exchange Server 2013, Active Directory, DNS, DHCP among other ICT related services. Proven ability to plan, organize and lead project teams in small groups and corporate areas. AWS
IT Operations
WordPress DevelopmentSQLWordPress ThemeMySQLWordPressPHPInformation Technology OperationsSoftware Testing Want to browse more freelancers?
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