Stop losing leads to broken workflows and manual tasks.
If your CRM is chaotic, your leads are going cold, or your team is spending hours on repetitive admin work, you have a system problem.
I build production-ready AI agents and GoHighLevel architectures that eliminate manual work, nurture leads automatically, and scale your revenue. Actively managing enterprise digital operations and CRM infrastructures, I don't just connect software—I engineer end-to-end client acquisition and operational ecosystems that run 24/7.
As an AI Automation & GoHighLevel Expert, I specialize in:
1. GoHighLevel (GHL) : End-to-end CRM setup, custom opportunity stages, automated pipeline progression, high-converting sales funnels, quizzes, and branded email templates.
2. Intelligent Workflow Automation: Complex, multi-platform handshakes using n8n and Zapier to connect your CRM, Google Workspace, Airtable, and third-party APIs into one seamless engine.
3. AI Agents & Business Assistants: Custom OpenAI-powered agents for WhatsApp lead follow-ups, dynamic inbox classification (Gmail), automated content generation, and smart customer communication.
4. Full-Stack Web & MVP Development: Responsive, conversion-focused web builds and custom dashboards utilizing React, Next.js, Supabase, and WordPress.
Proven Results from My Systems:
- Engineered a complete automated CRM infrastructure for a pilot program, deploying administrative triggers that entirely removed manual practitioner assignments and tracking bottlenecks.
- Developed an AI WhatsApp agent that engaged event registrants in real-time, instantly answering queries and drastically improving live show-up rates.
- Automated complex candidate tracking and resume analysis, eliminating the friction of manual data entry and email sorting.
- Consistently helped businesses achieve a 40–70% reduction in manual operational time through targeted workflow automation.
Why Work With Me?
You don’t need another freelancer guessing how to string tools together. You need a reliable automation specialist who understands the business logic behind the tech. I bring clear communication, tight delivery, and systems tied to measurable outcomes—no ghosting, no buzzwords.
If you are ready to replace chaos with a reliable, automated growth system, let’s build it right.
Click “Invite” and let’s map out your automation strategy.
n8n
Make.com
Zapier
Automation
Automated Workflow
AI Agent Development
LLM Prompt Engineering
AI Chatbot
Retrieval Augmented Generation
CRM Automation
System Automation
Supabase
WordPress Website Design
ChatGPT API Integration
JavaScript
Covenant Oluwatimilehin A.
Ile-Ife, Nigeria
$15/hr
5.0
10 jobs
Not long ago, I found myself in a place where I wanted more than just a job, I wanted to make a real impact. I discovered the world of Virtual Assistance and quickly realized that this was more than just scheduling meetings and managing emails. It was about helping businesses run smoother, reclaiming lost time, and creating systems that fuel success.
I didn’t just stop at the basics, I mastered the tools that drive real efficiency. From HubSpot and Salesforce to Google Workspace and Canva Pro, I equipped myself with everything needed to help business owners not just keep up, but get ahead.
How I Can Help You
With over three years of experience as a full-time Virtual Assistant, I specialize in:
✅ Social Media Management – Content scheduling, audience engagement, and brand consistency
✅ Customer Support & Email Management– Prompt responses, follow-ups, and client satisfaction
✅ CRM Setup & Optimization– HubSpot, Salesforce, and custom workflows
✅ Appointment Scheduling & Calendar Management – Keeping your days structured and efficient
✅ General Research & File Organization – Helping you stay informed and organized
✅ Cold Calling & Lead Generation – Reaching out, following up, and securing opportunities
I take pride in the work I do, not just because I love it, but because I know how valuable it is to entrepreneurs and business owners who need to focus on the bigger picture.
Let’s Build Something Great Together
I may not be the top-rated freelancer *yet*, but I bring something just as valuable, dedication, strategy, and a commitment to exceeding expectations.
If you're looking for a Virtual Assistant who goes beyond tasks and truly understands how to streamline your workflow, free up your time, and keep your business running efficiently, then let’s connect!
Send me a message today, because with me on your team, you’re not just hiring a VA, you’re gaining a productivity partner.
Customer Service
Virtual Assistance
Canva
Manage Etsy Site
Etsy Listing
Appointment Scheduling
Social Media Management
Administrative Support
Digital Project Management
Google Workspace
Print-on-Demand
Trello
Calendar Management
Travel Planning
Loveth A.
Ile-Ife, Nigeria
$25/hr
5.0
3 jobs
Your Zoho system should not be slowing your business down.
If workflows are breaking, reports do not make sense, data is scattered, follow-ups are manual, or your team is still relying on spreadsheets to fill the gaps, then the problem is not just configuration. The problem is system structure.
This profile is positioned to solve that.
The focus is on building clean, scalable Zoho systems that organise operations properly, automate repetitive work, improve visibility across the business, and create a setup that supports growth instead of creating more admin.
From Zoho CRM implementation and workflow automation to Zoho Creator applications, Zoho Books operations, API integrations, webhooks, reporting, and cross-app Zoho ecosystem design, the work is built around operational clarity and long-term usability.
Core expertise includes:
🔹 Zoho CRM setup, customisation, automation, optimisation, and rebuilds
🔹 Zoho Creator app development and process-driven internal systems
🔹 Zoho Books workflows, invoicing systems, and financial operations support
🔹 Zoho One implementation and multi-app business architecture
🔹 API integration, webhook setup, and third-party system connectivity
🔹 Deluge scripting and custom automation logic
🔹 Blueprint workflows, lifecycle automation, and approval systems
🔹 Data migration, cleanup, CRM restructuring, and process redesign
🔹 Zoho Analytics dashboards and performance reporting
🔹 Zoho Forms, Campaigns, Sites, Inventory, Desk, and broader Zoho ecosystem support
This work is best suited for businesses that need more than a basic freelancer task.
It is suited for businesses that need a Zoho system that is structured properly, automated intelligently, and built with the bigger operational picture in mind.
What this work helps improve:
🔹 Lead capture and follow-up processes
🔹 Sales pipeline flow and conversion visibility
🔹 Team accountability and task coordination
🔹 Onboarding and customer communication
🔹 Finance and invoicing workflows
🔹 Reporting accuracy and decision-making
🔹 Data consistency and CRM reliability
🔹 Cross-platform business operations
The working style is practical and structured:
diagnose the current setup, identify weak points, redesign what is not working, build the right automation, document the system clearly, and leave the business with a Zoho environment that is easier to manage and easier to scale.
If you need a Zoho CRM expert, Zoho Creator developer, Zoho Books specialist, or API integration consultant who can build systems that are clean, connected, and operationally useful, this profile is positioned for exactly that work.
Zoho CRM
Zoho Creator
API Integration
Zoho Books
Zoho Analytics
Zoho Desk
Customer Relationship Management
CRM Automation
Automation
Marketing Automation
Zoho Projects
Zoho Recruit
Zoho Survey
Zoho Sprints
Zoho Platform
CRM Software
CRM Development
Email Marketing
Data Entry
WordPress
Oluwasefunmi A.
Ile-Ife, Nigeria
$5/hr
5.0
1 jobs
I am Oluwasefunmi Adedokun, a highly motivated and dedicated Administrative Virtual Assistant and Customer Support Representative passionate about driving business growth and profitability. As a new freelancer on Upwork, I'm excited to work with clients like you. By hiring me, you can expect:
👍 Enhanced customer satisfaction and loyalty
🚗 Efficient time management
💬 Improved brand reputation
📈 Increased customer retention
💸 Overall profitability and growth
Providing exceptional customer service for over two years, I have refined my skills in delivering effective phone, email, and chat support. As a professional customer service agent, I offer various support services including virtual assistant services and social media management.
My administrative expertise includes but is not limited to :
✨ Data entry
✨ Transcription
✨ Internet research
✨ Email support and management
✨ Social media marketing
✨ Appointment Setting
✨ Travel Planning
I am skilled in the use of
✨ Microsoft Suites
✨ Slack
✨ Google Docs
✨ Google Calendar
✨ Calendly
✨ HubSpot
✨ Zendesk
My excellent communication skills enable me to provide clear and helpful support. I believe in fully understanding customers' needs to achieve customer satisfaction.
Throughout my experience, I have developed valuable skills in turning negative situations into positive ones, showing empathy and understanding, patience, and calmness, while managing time efficiently.
I deliver solutions that enhance customer experiences and boost business success.
Here are a few reasons why I stand out as an exceptional customer service representative and an administrative support. with a proven ability to drive satisfaction, customer retention, and success:
◽Complaint resolution expert
◽Results-driven
◽Committed to excellence
◽Team player
◽Ability to work under Pressure
◽Problem-solving skills
◽Customer retention specialist
◽Adaptable
◽Dedicated
Hire me, and I'll assist your business in attracting and retaining customers, fostering loyalty, and encouraging repeat purchases. I assure you that you will never regret your decision. 👌
Customer Service
Customer Care
Administrative Support
Appointment Scheduling
Appointment Setting
HubSpot
Zendesk
Email Management
Cold Email
Cold Call
SaaS
B2B Marketing
Executive Support
Travel & Hospitality
Travel Planning
Gbadebo G.
Ile-Ife, Nigeria
$10/hr
4.9
50 jobs
Etsy SEO Expert | Digital Product Listing | Shopify Expert | Crochet & Amigurumi Patterns | Etsy Shop Setup & Growth | Etsy digital products store | crochet pattern
Are you struggling to rank your Etsy listings optimize your store, or drive consistent sales across platforms like Etsy, eBay, Amazon, or Shopify? Do you want SEO-optimized Etsy listings that stand out, convert, and bring repeat buyers to your digital store?
Welcome! You’ve just found your go-to Etsy marketing expert and digital product strategist.
Why Choose Me?
I am a Top-Rated Etsy Expert with proven experience in:
✔ Etsy SEO Optimization
✔ Etsy Digital Product Listings (especially Amigurumi and Crochet Patterns)
✔ Etsy Shop Setup from Scratch
✔ Ranking Etsy Products on First Page
✔ Product Research & Niche Validation
✔ Competitor & Trend Analysis
✔ Optimized Titles, Descriptions, Tags, and Mockups
✔ Etsy Conversion Rate Optimization
✔ Etsy Ads Setup & Campaign Management
With years in the E-commerce & Handmade market space, I’ve helped handmade sellers, digital creators, and Etsy shop owners grow from zero to consistent sales and high search rankings using tested Etsy SEO strategies.
Past Clients & Collaborations:
I've proudly worked with some amazing brands including:
DreamyDesign Boutique
WhimsyCraft Creations
MysticMoon Designs
TrendyTrove Treasures
CozyCrafted Haven
Artisanal Charm Shop
Each collaboration resulted in increased visibility, higher conversions, and better revenue growth.
Tools & Software I Use:
To ensure accurate Etsy keyword research and competitive edge, I use top-rated tools:
Erank | Alura | EverBee | Ubersuggest | Marmalead | Keyword Dominator | Keyword io | SEMrush | Tag Extractor
My Top Services on Upwork:
✅ Etsy Shop Creation & Branding
✅ Etsy SEO Optimization & Listing Audit
✅ Etsy Keyword Research & Competitor Analysis
✅ Amigurumi Crochet Pattern Listings (PDF Format)
✅ Eye-catching Mockups & Video Thumbnails
✅ Etsy Ads Setup & Promotion Strategy
✅ Sales Funnel Setup for Etsy Products
✅ SEO Blog & Product Description Writing
✅ Social Media Strategy for Etsy Store Promotion
Let's Grow Your Etsy Shop!
Whether you're launching your first Etsy store, pivoting into Etsy digital products, or looking to scale your handmade brand. I’m ready to help you dominate the Etsy marketplace.
Send me a message now and let’s make your Etsy shop profitable.
Etsy SEO, Etsy Expert, Etsy Store Setup ,Etsy Listings, Etsy Digital Products, Etsy Marketing, Amigurumi Pattern, Crochet Patterns, Etsy Shop Growth, Etsy Keywords, Etsy Ranking, Handmade Business, Etsy Sales, Upwork Etsy Expert, Etsy Consultant, Etsy shop setup, Etsy store management, Etsy product listing optimization, SEO-friendly, keyword-rich descriptions, keyword research, Mockup design, Canva, Photoshop, Digital product listings, printables, art, templates, storybooks, Shop branding, banner, logo, shop icon, shop policy, Ongoing Etsy growth, Etsy scaling, Customer support & engagement, crochet pattern, crochet, knitting, crocheting, amigurumi crochet pattern, Etsy digital products, Etsy print on demand, Pattern Design, Knitting & Crochet, Print on demand, Canva designer, Etsy mockups, Stan store, Pinterest marketing, Stan store products upload Etsy store set up, Stan store setup, Stan store community setup, Etsy promotion, Etsy marketing.
SEO Keyword Research
Graphic Design
Ecommerce
Shopify
Etsy Listing
Virtual Assistance
Printful
Marketing Strategy
Manage Etsy Site
Crochet
Knitting & Crochet
Knitting
Product Listings
Set Up Etsy Site
Etsy
Daniel O.
Ile-Ife, Nigeria
$12/hr
5.0
17 jobs
👋 Hi, I’m Daniel, a 🎖️Top Rated Seller here on Upwork.
Are leads slipping through your CRM because follow-ups, pipelines, or automations aren’t working properly?
I help agencies, coaches, consultants, and service businesses build and optimize GoHighLevel systems that capture leads, automate follow-ups, manage pipelines, book appointments, and reduce repetitive manual work.
I specialize in GoHighLevel CRM automation and Make com integrations, including workflows, email/SMS nurturing, appointment automation, lead management, APIs, webhooks, and third-party integrations.
📊 𝙍𝙚𝙨𝙪𝙡𝙩𝙨 𝙄’𝙫𝙚 𝘿𝙚𝙡𝙞𝙫𝙚𝙧𝙚𝙙:
I focus on building automation that produces measurable business improvements:
- Reduced manual administrative work by 40–70% for service-based businesses
- Improved lead response time from hours to minutes
- Built GoHighLevel workflows that increased appointment show-up rates by 20–35%
- Automated follow-ups to create more consistent lead engagement
- Fixed and optimized broken Make com scenarios to improve reliability
Results vary based on the business, offer, sales process, and implementation.
❓𝙁𝙧𝙚𝙦𝙪𝙚𝙣𝙩𝙡𝙮 𝘼𝙨𝙠𝙚𝙙 𝙌𝙪𝙚𝙨𝙩𝙞𝙤𝙣𝙨:
𝑸: Can you fix or optimize my existing GoHighLevel account?**
𝑨: Yes. I can audit and rebuild existing workflows, pipelines, forms, calendars, funnels, and automation systems.
𝑸: Can you connect GoHighLevel to other platforms?
𝑨: Yes. I use Make com, APIs, and webhooks to connect systems when native integrations aren’t enough.
𝑸: Can you build AI-powered automations?
𝑨: Yes. I can integrate AI tools for lead qualification, customer support, data processing, content generation, and internal business workflows.
𝑸: Can you automate lead nurturing and follow-up?
𝑨: Yes. I build email, SMS, voicemail, and multi-step follow-up sequences for leads and appointments.
🎯 𝙒𝙝𝙤 𝙄 𝙒𝙤𝙧𝙠 𝘽𝙚𝙨𝙩 𝙒𝙞𝙩𝙝:
I’m a strong fit for:
- Agencies
- Coaches and consultants
- Service-based businesses
- Businesses already using GoHighLevel
- Businesses that need CRM automation, lead follow-up, or integrations
💡 𝙒𝙝𝙮 𝘾𝙡𝙞𝙚𝙣𝙩𝙨 𝙃𝙞𝙧𝙚 𝙈𝙚:
- I build around your sales process, not random workflows
- Clean and scalable GoHighLevel systems
- Strong GoHighLevel + Make com integration experience
- I can build from scratch or fix an existing system
- Clear communication and reliable delivery
⚙️ 𝙃𝙤𝙬 𝙄 𝙒𝙤𝙧𝙠:
1. Discover — Understand your current CRM, lead flow, challenges, and goals.
2. Plan — Map the workflows, pipelines, automations, and integrations required.
3. Build — Configure GoHighLevel and connect external platforms through Make com, APIs, or webhooks.
4. Test — Verify triggers, conditions, data movement, notifications, and follow-ups.
5. Optimize — Improve reliability, simplify the system, and reduce unnecessary manual work.
🛠️ 𝙏𝙤𝙤𝙡𝙨 𝙄 𝙪𝙨𝙚 𝙩𝙤 𝙬𝙤𝙧𝙠:
GoHighLevel • Make com • APIs • Webhooks • OpenAI • n8n • Zapier • Airtable • Google Sheets
🔍 𝙈𝙮 𝙎𝙘𝙤𝙥𝙚:
My focus is GoHighLevel CRM automation, lead follow-up, appointment workflows, sales pipelines, and Make com integrations.
I’m not a general virtual assistant or a freelancer trying to do everything. I focus on building practical automation systems around your sales process.
🚀 𝙇𝙚𝙩’𝙨 𝘼𝙪𝙩𝙤𝙢𝙖𝙩𝙚 𝙔𝙤𝙪𝙧 𝙒𝙤𝙧𝙠𝙛𝙡𝙤𝙬:
If your GoHighLevel setup is messy, leads aren’t being followed up consistently, or your team is spending too much time on repetitive tasks, send me a message.
Tell me what you’re trying to automate, and I’ll help you find a simple, reliable way to build it.
HighLevel
Sales Funnel
Web Design
Marketing Automation
Automation
Landing Page
CRM Automation
Email Automation
Website
ClickFunnels
API Integration
Customer Relationship Management
CRM Development
Zapier
Chatbot Integration
AI Agent Development
ChatGPT API Integration
Make.com
Sales Funnel Builder
Lead Management Automation
How it works
Post a job for freePost a job
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
KD
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
DM
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
KK
Katja Krohn
Summa Linguae
How do I hire a Customer Support Freelancer near Ile-Ife, on Upwork?
You can hire a Customer Support Freelancer near Ile-Ife, on Upwork in four simple steps:
Create a job post tailored to your Customer Support Freelancer project scope. We’ll walk you through the process step by step.
Browse top Customer Support Freelancer talent on Upwork and invite them to your project.
Once the proposals start flowing in, create a shortlist of top Customer Support Freelancer profiles and interview.
Hire the right Customer Support Freelancer for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Customer Support Freelancer?
Rates charged by Customer Support Freelancers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Customer Support Freelancer near Ile-Ife, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Customer Support Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Customer Support Freelancer team you need to succeed.
Can I hire a Customer Support Freelancer near Ile-Ife, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Customer Support Freelancer proposals within 24 hours of posting a job description.