Hire the Best Customer Support Freelancers
in Nigeria

Your business deserves support that saves you time, keeps your operations organized, and allows you to focus on growth instead of getting caught up in daily administrative tasks. Whether you need a reliable Virtual Assistant, an accurate Bookkeeper, or an Administrative Support professional, I’m here to help streamline your workflow. From managing emails and calendars, handling customer relationships, organizing projects, maintaining financial records, processing invoices, and providing day-to-day administrative support, I ensure every task is completed with accuracy, professionalism, and attention to detail. I understand that every business operates differently. That’s why I take the time to learn your processes, goals, and priorities so I can become a dependable extension of your team, not just another freelancer. My focus is to help you stay organized, improve efficiency, deliver excellent customer experiences, and keep your business running smoothly. If you’re looking for someone who is proactive, dependable, detail-oriented, and committed to helping your business succeed, let’s work together.

If you're spending more time managing emails, calendars, customer inquiries, and administrative tasks than growing your business, it's time to delegate. I'm a Top Rated Virtual Assistant specializing in Administrative Support, Executive Assistance, Customer Support, Email Management, Calendar Management, CRM Management, Project Management, Data Entry, and AI-powered workflow support. I help busy entrepreneurs, executives, and growing businesses stay organized, improve productivity, and reclaim valuable time. My goal isn't simply to complete tasks—it's to become a reliable partner who keeps your business running smoothly while you focus on strategy, growth, and serving your clients. 📌Here's how I help businesses operate more efficiently: ✅ Executive & Administrative Support Calendar Management Appointment Scheduling Inbox & Email Management Data Entry Document Preparation & Editing Internet Research File & Document Organization Microsoft Office & Google Workspace Personal Administration ✅ Customer Support I provide professional support through: Email Live Chat CRM Platforms I ensure every customer receives timely, professional, and friendly communication that strengthens your brand and improves customer satisfaction. ✅ Project & Task Management I help teams stay organized by: Managing projects Tracking deadlines Coordinating tasks Organizing workflows Following up on action items Whether using ClickUp, Monday, Asana, or Trello, I make sure nothing falls through the cracks. ✅ CRM Management Experienced with: HubSpot Zendesk Freshdesk Intercom I maintain accurate customer records, organize pipelines, update information, and support efficient customer relationship management. ✅ AI & Workflow Support I leverage modern AI tools to help businesses work smarter by: Summarizing meetings and documents Drafting professional emails Creating SOPs and documentation Supporting workflow improvements Reducing repetitive administrative work I'm continuously expanding my expertise in AI-powered business operations and workflow automation to help clients improve efficiency as their businesses grow. Tools & Software Project Management • ClickUp • Monday • Asana • Trello CRM • HubSpot • Zendesk • Freshdesk • Intercom Communication • Slack • Zoom • Google Meet Automation • Zapier • Make Why Clients Choose Me ✔ Top Rated Upwork Freelancer ✔ Reliable Executive & Administrative Support ✔ Strong Customer Service Skills ✔ Excellent Written & Verbal Communication ✔ Organized, Detail-Oriented, and Proactive ✔ Committed to Accuracy and Confidentiality ✔ Quick Learner Who Adapts to New Systems ✔ Dedicated to improving business operations—not just completing tasks When we work together, you gain more than a Virtual Assistant—you gain a dependable partner who keeps your operations organized, your customers supported, and your business moving forward. Available For ⭐ Long-Term Contracts ⭐ Short-Term Projects ⭐ Hourly Contracts ⭐ Fixed-Price Projects If you're looking for a dependable Virtual Assistant who combines administrative expertise, customer support excellence, and modern AI-powered productivity tools to help your business run more efficiently, I'd love to discuss how I can support your team. Click "Invite to Job" or send me a message, and let's build systems that give you more time to focus on growing your business. I look forward to working with you! Best Regards, Solomon 👋 Updated: 29th June 2026

I’m an independent, results-driven freelancer with over 3 years of experience in Customer Support, Data Entry, Virtual Assistance, and Instagram dm chat support, WhatsApp dm chat support.. I combine smart strategies with hard work to deliver reliable, high-quality support that helps businesses grow. My expertise spans a wide range of virtual assistant services, including: • Live chat support, email support, and email management • Text-based customer support • Social media management • Appointment scheduling • File organization and management • Lead generation • Data entry and data verification • Document conversion (Word ↔ Excel, PDF ↔ Word, PDF ↔ Excel/Google Sheets) • Transcription (voice to text) • Image-to-text data extraction I’m quick to understand client needs, product details, and customer expectations. I can confidently answer product-related questions, provide accurate information, and offer a smooth support experience. With excellent communication skills and emotional intelligence, I build strong customer relationships that can lead to improved customer satisfaction and increased sales. I’m also experienced in using various CRM software platforms, collaborating with team members, and identifying upsell opportunities to boost client success. As a native English speaker, I bring top-notch problem-solving skills, strong verbal and written communication, keen attention to detail, and the ability to multitask and prioritize tasks effectively. I’m passionate about learning, open to new challenges, and ready to bring value to your project. Whether you need a dependable customer service representative, a sharp data entry specialist, or an all-around virtual assistant, I’m here to help. Ready to get started? Let’s connect. I’d love to work with you!

Are administrative tasks slowing down your business while your inbox keeps growing, your calendar stays packed, and important tasks slip through the cracks? You don't need another freelancer to simply complete tasks you need a Personal Virtual Assistant who keeps your business organized, your operations running smoothly, and your time focused on what actually grows your business. I'm a reliable Personal Virtual Assistant | Executive Assistant | Administrative Support Specialist who helps entrepreneurs, executives, coaches, consultants, startups, and growing businesses streamline their daily operations so they can focus on clients, sales, and growth. I become a dependable extension of your business by taking ownership of the day-to-day administrative work that consumes your valuable time. Here's how I can support you: ✅ Executive & Personal Virtual Assistance ✅ Email & Inbox Management ✅ Calendar Management & Appointment Scheduling ✅ Administrative Support ✅ Data Entry & Data Management ✅ CRM Management (HubSpot, Salesforce, Zoho, Airtable) ✅ Internet & Web Research ✅ Lead Generation & Prospect List Building ✅ Customer Support (Email & Live Chat) ✅ File & Document Organization ✅ Meeting Coordination & Follow-up ✅ Travel Planning & Itinerary Management ✅ Canva Designs & Presentation Support ✅ Social Media Assistance ✅ Project & Task Management Tools I work with • Google Workspace • Microsoft Office Suite • Excel • Google Sheets • Canva • Trello • Asana • ClickUp • Notion • Slack • Zoom • Calendly • HubSpot CRM • Salesforce • Zoho CRM • Airtable • Dropbox • Google Drive What you can expect when working with me ✔ Fast and professional communication ✔ Excellent attention to detail ✔ Organized systems that keep work on track ✔ Accuracy with minimal supervision ✔ Confidential handling of sensitive information ✔ Proactive problem-solving instead of waiting for instructions ✔ Consistent updates so you always know what's happening ✔ A dependable Virtual Assistant who genuinely cares about your business I understand that every business operates differently. That's why I take the time to learn your processes, adapt to your workflow, and become someone you can confidently rely on not someone you have to constantly manage. Whether you need ongoing administrative support, executive assistance, customer support, lead generation, research, CRM updates, or help keeping your operations organized, I'm ready to step in and make your workload lighter. If you're looking for a reliable Personal Virtual Assistant who communicates clearly, takes initiative, and helps your business stay organized and productive, send me an invitation or message. Executive Virtual Assistant | Personal Virtual Assistant | Executive Assistant | Personal Assistant | Virtual Assistant | Administrative Support | Executive Support | Executive Administrative Assistant | Business Support Specialist | Remote Administrative Support | CEO Assistant | Founder Assistant | Operations Support | Email Management | Executive Inbox Management | Inbox Zero | Gmail Management | Outlook Management | Calendar Management | Executive Calendar Management | Appointment Scheduling | Meeting Coordination | Travel Planning | Travel Coordination | Time Zone Scheduling | Task Management | Project Coordination | Workflow Management | Customer Support | Client Support | Client Communication | Client Onboarding | CRM Management | HubSpot CRM | Zoho CRM | Salesforce CRM | Lead Generation | Prospect Research | Web Research | Online Research | Data Entry | Data Management | Spreadsheet Management | Google Workspace | Google Docs | Google Sheets | Google Drive | Microsoft Office | Microsoft Excel | Microsoft Teams | Slack | ClickUp | Asana | Trello | Notion | Airtable | Calendly | Canva | Social Media Management | Content Scheduling | Content Calendar Management | LinkedIn Management | Instagram Management | Facebook Management | Community Management | File Management | Document Management | Document Preparation | Report Preparation | SOP Creation | Standard Operating Procedures | Administrative Coordination | Business Operations | Productivity Support Executive Virtual Assistant | Personal Virtual Assistant | Executive Assistant | Personal Assistant | Virtual Assistant | Administrative Support | Executive Support | Executive Administrative Assistant | Business Support Specialist | Remote Administrative Support | CEO Assistant | Founder Assistant | Operations Support | Email Management | Executive Inbox Management | Inbox Zero | Gmail Management | Outlook Management | Calendar Management | Executive Calendar Management | Appointment Scheduling | Meeting Coordination | Travel Planning | Travel Coordination | Time Zone Scheduling | Task Management | Project Coordination | Workflow Management | Customer Support | Client Support | Client Communication | Client Onboarding | CRM Management | HubSpot CRM | Zoho CRM | Salesforce CRM

Your social media should be growing your business, not sitting on your to-do list. If you're a founder, coach, or small business owner, you already know the problem: content that never gets made, a content calendar that's three weeks behind, a Canva account full of half-finished designs, and an inbox you haven't opened since Tuesday. You didn't start your business to spend your evenings fighting with fonts and captions. You started it to serve your clients and grow, and every hour you spend on content and admin is an hour you're not spending there. That's where I come in. I help small business owners, coaches, e-commerce brands, and online creators build a consistent, professional social media presence and a smoothly-run back office, without hiring a full internal team. I combine three skill sets that most freelancers offer separately: Social Media Management, Canva Design, and Virtual Assistance, so you get one reliable person managing your content, your calendar, and your day-to-day operations, instead of juggling three different contractors who don't talk to each other. What I actually do for clients: Social Media Management & Marketing, I plan, design, schedule, and post social media content across Instagram, Facebook, LinkedIn, and Pinterest using a content calendar built around your brand voice and a marketing strategy tied to your business goals. This isn't just social media content creation, I track engagement and adjust strategy monthly, not just "post and hope." I use Meta Business Suite, Buffer, Later, and Metricool to keep your feed consistent even when you're busy with clients. Canva Design & Graphic Design, Branded templates, carousel posts, presentation decks, marketing materials, and social graphics that look like they came from an in-house design team, built in Canva Pro with your brand kit, so anything I hand back to you is easy to edit and reuse. Virtual Assistance & Administrative Support, Inbox and email communication, calendar scheduling, data entry, CRM updates, customer support responses, and the dozens of small recurring tasks that quietly eat a founder's week. I work inside Google Workspace, Notion, Asana, Trello, ClickUp, and most CRM systems, and I learn your specific workflow instead of forcing you into mine. Why clients hire me instead of a generic freelancer: Most clients on Upwork have already tried hiring separately for design, social media, and administrative support, and ended up managing three people instead of zero. I remove that friction. You get one point of contact who understands your brand well enough to write your captions, design your graphics, and answer your emails in your voice, consistently, on schedule, without you having to explain everything twice. I'm detail-obsessed, responsive, and treat your business like it's my own reputation on the line, because on Upwork, it is. I communicate proactively (you'll never be wondering "where's this week's content?"), I hit deadlines, and I bring ideas to the table instead of waiting to be told exactly what to do. What working with me looks like: We start with a short discovery call or message thread to understand your brand, your goals, and what's currently taking up your time. From there, I build a content calendar and workflow that fits your business, whether that's 3 posts a week and a tidy inbox, or full-scale social media management with monthly reporting. I flag what's working, adjust what isn't, and keep you focused on running your business instead of running your content. Industries I work with: coaches and consultants, Founders, e-commerce and DTC brands, real estate agents, wellness and fitness businesses, online course creators, local service businesses, and busy executives who need reliable administrative support alongside their content. If you're ready to stop patching together your social media and admin work between everything else you're doing, let's talk. Send me a message with a bit about your business and what's currently taking up too much of your time, and I'll tell you exactly how I'd approach it, no generic pitch, no wasted time. Your content and your inbox shouldn't be the thing holding your business back. Let's fix that.

🌺 I currently have one slot open for a new client. I specialise in identifying broken customer support workflows and implementing systems that improve efficiency and customer satisfaction. Currently available for new long-term clients and support operations roles. Successfully worked with US, Australia, NZ, European and Canadian clients. I've worked with both startups and established teams where clarity, accountability, and customer trust are essential. My focus goes beyond simply answering tickets. I take ownership of issues from start to finish, making sure the real customer problem is understood and resolved so nothing falls through the cracks. Over the years, l've helped clients improve broken processes and implement workflow automations that save time, effort, and valuable resources - customer retention achieved by 60-75%. Here are my areas of expertise : ✅Shopify ✅ Outlook ✅ Gorgias ✅ Freshdesk ✅ Zendesk ✅ Google spreadsheet ✅ Ali express ✅ Alibaba ✅ Amazon ✅ Reamaze ✅ Trello ✅ Asana ✅ Keap I work well under minimum supervision, highly trainable, receptive to feedback, and always aim to exceed expectations. My main advantage is I continuously learn every day and always keep myself updated with the changes. I always want long-term relationships with my clients and I value every project that has been given. I can assure you that I will never let you down in terms of professionalism.