Hire the Best Support Freelancers
in Nigeria

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Praise C.

Port Harcourt, Nigeria

$12/hr
4.1
13 jobs

Helping healthcare and wellness businesses save time, strengthen client relationships, and grow with confidence. You’re passionate about helping people, but running a business means juggling emails, appointments, social media, customer inquiries, newsletters, and endless administrative tasks. If those responsibilities are pulling you away from your clients, I’m here to help. I’m Praise, a Top Rated Virtual Assistant with a 100% Job Success Score, 500+ hours worked, and a track record of supporting healthcare professionals, wellness coaches, therapists, holistic practitioners, reproductive health organizations, and personal brands. I don’t just complete tasks, I create systems that keep your business organized, responsive, and running smoothly. Here’s how I can support your business: Executive & Administrative Support * Calendar and appointment management * Inbox organization and email management * SOP creation and documentation * Data entry and CRM updates * Internet research * Google Workspace and Microsoft Office Client Communication & Community Management * Responding to emails, DMs, and customer inquiries * Membership community support * Client onboarding * Customer follow-ups * Relationship management * Community engagement Social Media Support * Content scheduling * Instagram management * Community engagement * Canva graphics * Caption writing * Meta Business Suite * LinkedIn support Email Marketing * Mailchimp campaign creation * Newsletter design * Campaign scheduling * Email automation * Audience management ⸻ Why clients enjoy working with me * Top Rated Freelancer * 100% Job Success * 500+ hours of successful projects * Reliable communication * Detail-oriented * Proactive problem solver * Calm, organized, and dependable Industries I Support * Healthcare * Women’s Health * Fertility & Reproductive Health * Wellness Coaches * Therapists * Holistic Health * Mental Health * Personal Brands * Coaches * Online Educators Software & Tools * Canva Pro * Mailchimp * Google Workspace * Meta Business Suite * Notion * Trello * Asana * Gohighlevel * ClickUp * Slack * Zoom * CapCut * Kajabi * ChatGPT * Microsoft Office If you’re looking for a Virtual Assistant who communicates professionally, takes initiative, and genuinely cares about helping your business thrive, I’d love to connect. Let’s discuss how I can help simplify your workload and support your growth.

  • Health & Wellness
  • Research Paper Writing
  • Canva
  • Content Calendar
  • Virtual Assistance
  • Community Engagement
  • Administrative Support
  • Social Media Management
  • Podcast Content
  • ManyChat
  • System Automation
Faith A.

Lagos, Nigeria

$10/hr
4.9
6 jobs

Behind every support ticket is a real person who wants to be heard. I am a Customer Support Specialist who helps growing businesses deliver reliable, professional, and customer-focused support across email, live chat, phone, and help desk platforms. I work best as an ongoing extension of your team, not a one-off freelancer. I take the time to understand your product, customers, workflows, and brand voice so I can provide consistent support and become a dependable part of your operation. How I Can Help ➢ Customer Support & Customer Service: Email, live chat, phone, and help desk support. ➢ Email & Chat Support: Fast, clear, professional responses that reflect your brand. ➢ Ticket Management: Organising, prioritising, resolving, and following up on customer requests. ➢ CRM Management: Keeping customer information, conversations, and records accurate and organised. ➢ Issue Tracking & Escalation: Identifying recurring problems and escalating important issues appropriately. ➢ Customer Retention Support: Creating positive customer experiences that build trust and encourage customers to stay. ➢ Documentation & SOPs: Following existing processes and helping maintain organised support documentation. ➢ Administrative Support: Scheduling, calendar management, data organisation, and day-to-day administrative tasks. Tools & Platforms Customer Support & CRM: Zendesk, Freshdesk, GHL, Salesforce, HubSpot. Scheduling: Calendly, Acuity. Project & Communication: Asana, Trello, Slack, Microsoft Teams. Productivity: Google Workspace, Microsoft Office. Why Clients Choose Me ➢ Clear, calm, and professional communication ➢ Strong attention to detail and follow-through ➢ Reliable and consistent with daily support responsibilities ➢ Comfortable working with SOPs, workflows, and feedback ➢ Able to work independently with minimal supervision ➢ Quick to learn new products, tools, and processes ➢ Focused on creating a consistent customer experience I understand that great customer support isn't just about answering tickets; it's about listening carefully, solving problems, communicating clearly, documenting accurately, and making sure customers feel supported. Whether you need someone to manage your customer service inbox, respond to live chats, handle support tickets, manage CRM records, or provide ongoing customer support, I can become a reliable extension of your team. I’m available for long-term and short-term contracts, with a preference for ongoing partnerships where I can learn your business and continuously improve the customer experience. If you're looking for a dependable Customer Support Specialist who will take ownership of your customers and your support processes, let's talk.

  • Customer Service
  • Customer Support
  • Email Support
  • Customer Onboarding
  • Customer Experience
  • Customer Retention
  • Online Chat Support
  • Phone Support
  • Ecommerce Support
  • Technical Support
  • Freshworks CRM
  • HighLevel
  • Salesforce CRM
  • Intercom
  • Community Management
  • CRM Software
  • Ticketing System
  • Order Tracking
  • Order Processing
Solomon P.

Abuja, Nigeria

$10/hr
5.0
24 jobs

If you're spending more time managing emails, calendars, customer inquiries, and administrative tasks than growing your business, it's time to delegate. I'm a Top Rated Executive Virtual Assistant specializing in Administrative Support, Executive Assistance, Customer Support, Email Management, Calendar Management, CRM Management, Project Management, Data Entry, and AI-powered workflow support. I help busy entrepreneurs, executives, and growing businesses stay organized, improve productivity, and reclaim valuable time. My goal isn't simply to complete tasks—it's to become a reliable partner who keeps your business running smoothly while you focus on strategy, growth, and serving your clients. Here's how I help businesses operate more efficiently: ✅ Executive & Administrative Support Calendar Management Appointment Scheduling Inbox & Email Management Data Entry Document Preparation & Editing Internet Research File & Document Organization Microsoft Office & Google Workspace Personal Administration ✅ Customer Support I provide professional support through: Email Live Chat CRM Platforms I ensure every customer receives timely, professional, and friendly communication that strengthens your brand and improves customer satisfaction. ✅ Project & Task Management I help teams stay organized by: Managing projects Tracking deadlines Coordinating tasks Organizing workflows Following up on action items Whether using ClickUp, Monday, Asana, or Trello, I make sure nothing falls through the cracks. ✅ CRM Management Experienced with: HubSpot Zendesk Freshdesk Intercom I maintain accurate customer records, organize pipelines, update information, and support efficient customer relationship management. ✅ AI & Workflow Support I leverage modern AI tools to help businesses work smarter by: Summarizing meetings and documents Drafting professional emails Creating SOPs and documentation Supporting workflow improvements Reducing repetitive administrative work I'm continuously expanding my expertise in AI-powered business operations and workflow automation to help clients improve efficiency as their businesses grow. Tools & Software Project Management • ClickUp • Monday • Asana • Trello CRM • HubSpot • Zendesk • Freshdesk • Intercom Marketing & Design • Canva • Mailchimp • Klaviyo Automation • Zapier • Make Why Clients Choose Me ✔ Top Rated Upwork Freelancer ✔ Reliable Executive & Administrative Support ✔ Strong Customer Service Skills ✔ Excellent Written & Verbal Communication ✔ Organized, Detail-Oriented, and Proactive ✔ Committed to Accuracy and Confidentiality ✔ Quick Learner Who Adapts to New Systems ✔ Dedicated to improving business operations—not just completing tasks When we work together, you gain more than a Virtual Assistant—you gain a dependable partner who keeps your operations organized, your customers supported, and your business moving forward. Available For ⭐ Long-Term Contracts ⭐ Short-Term Projects ⭐ Hourly Contracts ⭐ Fixed-Price Projects If you're looking for a dependable Executive Virtual Assistant who combines administrative expertise, customer support excellence, and modern AI-powered productivity tools to help your business run more efficiently, I'd love to discuss how I can support your team. Click "Invite to Job" or send me a message, and let's build systems that give you more time to focus on growing your business. I look forward to working with you! Best Regards, Solomon 👋

  • Virtual Assistance
  • Administrative Support
  • Email Management
  • CRM Software
  • Data Entry
  • Microsoft Excel
  • Calendar Management
  • Google Workspace
  • File Management
  • Customer Support
  • Project Management
  • ClickUp
  • Zapier
  • Email Support
  • Online Chat Support
  • Lead Generation
  • ChatGPT
Ogochukwu V.

Lagos, Nigeria

$10/hr
5.0
9 jobs

Great customer service starts with understanding the customer. I naturally put myself in my customers’ shoes, which helps me understand their concerns, communicate with empathy, and provide solutions that create a positive experience. With 8+ years of experience in customer service and sales, including experience in banking and logistics, I have developed strong skills in customer support, relationship management, complaint resolution, communication, problem-solving, organization, time management, and professional business writing. Here's how I can support your business: Email & Chat Customer Support Customer Enquiries & Complaint Resolution Order & Delivery Follow-up Zendesk Ticket Management Customer Follow-up & Retention Data Entry & Record Keeping Internet & Market Research Appointment Setting Administrative & Virtual Assistance I understand that excellent customer support is not just about answering questions. It's about making customers feel heard, resolving issues efficiently, following through on requests, and representing your business professionally at every point of contact. By taking care of your customer support and essential administrative tasks, I can help you save time, stay organized, and maintain a positive customer experience while you focus on growing your business. If you're looking for a reliable, empathetic, detail-oriented professional who genuinely cares about your customers and takes ownership of her work, I'd be happy to support your team. Let's connect and discuss how I can help your business.

  • Customer Relationship Management
  • Customer Support
  • Email Support
  • Customer Experience
  • Customer Engagement
  • Email
  • Customer Service
  • Online Chat Support
  • Zendesk
  • Order Processing
Tariq A.

Ilorin, Nigeria

$5/hr
5.0
10 jobs

Are you looking for a dependable Data entry & Cleaning Specialist who delivers accurate, organized, and timely results? I am dedicated in offering all aforementioned services, with proven experience in supporting business operations and decision-making through efficient data management and administrative support. My Areas of Expertise: 👉 Microsoft Office (Excel, Word, PowerPoint) 
👉 Google Workspace 
👉 Data Entry & Data Cleaning 
👉 Copy & Paste Tasks
 👉 Data Organization & Accuracy Verification
 👉 File Conversion & Spreadsheet Management 
👉 Canva & Other Productivity Tools I also assist with:
 ✔ Managing client databases across various industries
 ✔ Administrative and Virtual Assistant tasks
 ✔ Sales support tasks
 ✔ Social media management for individuals and organizations I am comfortable working with step-by-step video or written instructions, with or without supervision. My goal is always to provide work that is precise, organized, confidential, and completed on time. Why Clients Work With Me: 
✔ Fast & Accurate Task Execution
 ✔ Attention to Detail 
✔ Strong Organizational Skills
 ✔ Reliable Communication
 ✔ Confidential Handling of Information
 ✔ Consistent and High-Quality Results If you are looking for a proactive and detail-oriented remote freelancer who can handle repetitive and critical tasks with consistency, care, and professionalism, then I am ready to help. Hire me today, or send a trial task, and let’s begin a productive working collaboration. Best Regards! 
Tariq.

  • Microsoft Excel
  • PDF Conversion
  • Data Cleaning
  • Microsoft Word
  • Data Analysis
  • File Management
  • Google Sheets
  • Formatting
  • Data Extraction
  • Data Processing
  • Administrative Support
  • Virtual Assistance
  • Google
Emmanuel J.

Abuja, Nigeria

$20/hr
5.0
18 jobs

Top Rated Production Coordinator and Operations Manager with over 2 years experience managing content pipelines, guest systems and pre-production workflows for YouTube channels and podcast networks with millions of subscribers. I work as a core operational partner to creator businesses and media companies, not as someone who checks in occasionally. My role is to keep the content machine running by managing active show pipelines, building systems that support production, coordinating guests from first contact through filming day and making sure nothing gets lost between planning and publishing. My background in Computer Engineering with an AI specialisation shapes how I approach operations. I build systems that reduce decision fatigue, improve team efficiency, catch issues early and scale alongside a growing channel or company. What I bring to your operation: ✅ Full pre-production pipeline management across multiple show formats simultaneously including brief creation, talent coordination and schedule management ✅ Guest sourcing, vetting, outreach, onboarding and coordination from application through confirmed filming date ✅ SOP creation for every recurring process so operations stay consistent and do not rely on memory or constant oversight ✅ Project tracking in ClickUp and Trello with clear status visibility so the entire team knows where everything stands without asking ✅ YouTube channel management including upload workflow, titles, descriptions, tags, chapters, cards, end screens and thumbnail coordination ✅ YouTube SEO driven by real search behaviour using TubeBuddy and YouTube Studio analytics ✅ Content repurposing and social media coordination across multiple platforms ✅ Analytics reviews that tell the team what is working, what needs improvement and where the next opportunities are I have managed production across five simultaneous show formats each with different audiences, publishing schedules and operational requirements while keeping everything organised and moving forward without bottlenecks. I operate as a production coordinator and systems builder rather than a task executor. I build tracking infrastructure in ClickUp, manage async communication across Slack and Google Drive and take full ownership of my responsibilities without needing constant direction. My background in Computer Engineering with an AI specialisation also means I integrate AI tools naturally into workflows — using Claude, ChatGPT and automation systems to multiply output and reduce manual work across the operation. I work best with creators and media companies who are building something serious and want an operational partner who shows up, solves problems independently and treats the operation like it matters. If that describes where you are, let's talk.

  • Project Management
  • Business Operations
  • Executive Support
  • Content Strategy
  • Social Media Management
  • Podcast Production
  • YouTube Marketing
  • YouTube SEO
  • Virtual Assistance
  • ClickUp
  • Content Research
  • Video Production
  • Canva
  • Adobe Photoshop
  • Administrative Support

How it works

Post a job for freePost a job

Tell us what you need. Create your own job post or generate one with AI then filter talent matches.

Hire top talent fast

Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.

Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

Payment simplified

Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.

Don't just take our word for it

How do I hire a Support Freelancer in Nigeria on Upwork?

You can hire a Support Freelancer in Nigeria on Upwork in four simple steps:

  • Create a job post tailored to your Support Freelancer project scope. We'll walk you through the process step by step.
  • Browse top Support Freelancer talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Support Freelancer profiles and interview.
  • Hire the right Support Freelancer for your project from Upwork, the world's largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Support Freelancer?

Rates charged by Support Freelancers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Support Freelancer in Nigeria on Upwork?

As the world's work marketplace, we connect highly-skilled freelance Support Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Support Freelancer team you need to succeed.

Can I hire a Support Freelancer in Nigeria within 24 hours on Upwork?

Depending on availability and the quality of your job post, it's entirely possible to sign up for Upwork and receive Support Freelancer proposals within 24 hours of posting a job description.