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Welcome to my profile! 👋 With over 7 years of hands-on experience across diverse industries, I specialize in delivering exceptional customer service and efficient administrative support to help businesses thrive. Are you looking for a reliable Virtual Assistant and Customer Support Specialist who truly cares about your business and its success? Look no further! What I Bring to the Table: 🌟 Proven Customer Support Expertise: I’ve worked as a Support Agent for different companies including Upwork, handling inquiries via email using CRM tools like Zendesk. I’m skilled at resolving issues quickly, ensuring your customers feel valued and supported. 🌟 Top-Notch Communication Skills: Whether it’s email, chat, or phone, I excel at keeping communication clear, professional, and empathetic, leaving a lasting positive impression on customers. 🌟 Efficient Administrative Support: From managing calendars and appointments to data entry and organizing workflows, I’ll keep your operations running smoothly so you can focus on growing your business. 🌟 CRM Savvy: I’m highly experienced with platforms like Zendesk, Intercom, Helpscout, Gorgias, Zoho, and Salesforce—tools I’ll use to optimize your customer interactions and streamline processes. 🌟 Social Media Engagement: Need help managing your online presence? I can assist with social media accounts, responding to messages, engaging followers, and building brand loyalty. 🌟 Reliable Problem-Solving: When challenges arise, I approach them with creativity and focus, finding tailored solutions to meet your specific needs. Why Clients Love Working With Me: ✔ Dependable & Detail-Oriented: I prioritize deadlines and ensure every task is completed to the highest standard. ✔ Flexible & Adaptable: I thrive in fast-paced environments and adjust quickly to meet your unique requirements. ✔ Customer-Focused: I genuinely care about your customers’ satisfaction, treating every interaction as an opportunity to build loyalty and trust. ✔ Discreet & Trustworthy: Your confidentiality is a top priority, and you can trust me to handle sensitive information with care. Let’s Collaborate: If you’re looking for someone who goes above and beyond to support your business, I’m here to help. Whether it’s providing stellar customer service, organizing your day-to-day operations, or stepping in where you need an extra hand, I’m ready to make a difference. Let’s chat about how I can help you reach your goals and grow your business. I look forward to working together!

Your team is working hard but things are still slipping through. Deadlines get missed. Tasks have no clear owner. New work lands with no process. Leadership is spending time chasing updates instead of making decisions. That is not a people problem. It is a systems problem. I build the operational structure your business needs and then stay to run it daily. Not a setup-and-leave consultant. Someone who shows up every day and makes sure things actually get done. What working with me looks like: Your incoming work gets triaged before it touches your team. Every task has one owner and one deadline. Nothing sits unassigned. Nothing goes overdue without someone knowing about it. Leadership gets clear updates without asking. And the system keeps running consistently whether the week is quiet or intense. What I deliver: ✔ Day-to-day operations management ✔ ClickUp workspace design and ongoing management ✔ Notion operational system Design ✔ Incoming task triage and workflow organization ✔ Team and freelancer coordination ✔ Automations that eliminate repetitive manual work ✔ SOPs that keep your team consistent ✔ Leadership reporting and bottleneck resolution ✔ Administrative and executive support Tools I Use Every Day ✔Project Management: ClickUp, Notion, Asana, Monday board, Trello. ✔Communication: Slack, Google Workspace, Microsoft Teams ✔Automations: Zapier, Make ✔Scheduling: Google Calendar, Calendly, Microsoft Outlook ✔Documents and Signatures: Google Docs, Notion, DocuSign ✔Additional: SEO workflows, content production coordination, social media scheduling, canva for design, campaign coordination. I work best with: — Founders stepping back from daily operations — Digital agencies managing multiple clients — Remote teams that need structure and accountability — Growing businesses that need an operational backbone not just a task manager Send me a message. Let us talk about what your business needs.

I help founders bring structure to their operations so execution stays on track. When operations become scattered, projects slow down, communication breaks down, and valuable time is spent chasing updates instead of moving the business forward. I partner with founders, agencies, and remote teams to bring structure to their operations through project coordination, workflow management, process documentation, and reliable execution. Whether it's organizing work in ClickUp, Asana, Trello, or Monday, documenting SOPs, coordinating across teams, or keeping priorities on track, I help create the systems and visibility that allow businesses to operate more efficiently. Here's how I support growing teams: ✔ Coordinate projects from planning through completion ✔ Keep priorities visible so deadlines don't slip ✔ Build and maintain SOPs that create consistency across the team ✔ Manage workflows using ClickUp, Monday, Notion, Asana, and Google Workspace ✔ Coordinate communication between founders, contractors, and team members ✔ Track action items and follow-ups so nothing falls through the cracks Recent experience includes: • Supporting founder-led businesses and marketing agencies with project coordination and operations support • Managing ClickUp workspaces, project workflows, and operational documentation • Supporting content production and digital operations through organized systems and consistent execution • Maintaining CRM records, internal documentation, reporting, and team communication • Providing executive support that enables founders to stay focused on strategic priorities As a Top Rated freelancer with a 100% Job Success Score, I've built long-term client relationships by being dependable, proactive, and committed to following work through to completion. Clients know they can rely on me to communicate clearly, stay organized, and keep projects moving without constant supervision. If you're looking for someone who can bring structure to your operations, improve visibility across your projects, and help your team execute consistently, I'd love to discuss how I can support your business.

When you work with me, you’re not just hiring a freelancer, you’d be working with a real partner who genuinely cares about getting you results, quality, communication, return on your investment and my client satisfaction is my top priority, you can tell from my client reviews! I focused only on Notion, but then I realized something that changed the game: even the best Notion setup can be 10x better when you add automation to the mix. That’s when I decided to level up. Now I help clients build powerful systems that don’t just look good, they do the work for you too! Let me paint you a picture real quick: Imagine someone clicks your Instagram/ Facebook ad, fills a form, automatically gets added to your CRM in Notion, receives a welcome email, gets scheduled for a call, and after paying, their details land neatly in a client portal where you can track their project, invoices, feedback, and next steps, all without you lifting a finger! Yep, I build that kinda thing. So now, think of me as your Friendly Neighborhood Notion & Automation Consultant 😅 I specialize in building beautiful, functional Notion setups and combining them with smart automations using Make.com and n8n. Whether it's something simple like automating recurring tasks or something more complex like full-scale business process automations, I’ve got you! Now you might be wondering, " what makes him special?, i mean they do almost the same thing"- Wrong!...I'm different and Here's why: - Custom Solutions, No Templates:  Everything I build, from CRMs to team workflows, is tailored to how YOU work. - Automation-First Mindset:   I think beyond static setups. My goal is to make your tools work harder than you do. Automations save you time, cut down manual work, and help scale. - Results-Driven, Client-Focused:   I’m committed to understanding your goals and turning your ideas into structured, intuitive systems that feel less like work and more like a boost in efficiency. - Reliable, Timely Delivery: Deadlines are sacred to me. I deliver high-quality work on time, every time, because your schedule is as important as mine. - Attention to Detail: I’m a perfectionist 😌 with an eye for efficiency. My setups are thoughtfully designed to ensure every bit of information is exactly where it should be. My Past clients value my attention to detail, commitment to deadlines, and dedication to delivering actionable, well-organized solutions. And Here's a client review to prove that! "𝙎𝙤𝙡𝙤𝙢𝙤𝙣 𝙙𝙤𝙚𝙨 𝙚𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝙬𝙤𝙧𝙠 𝙖𝙣𝙙 𝙞𝙨 𝙫𝙚𝙧𝙮 𝙖𝙩𝙩𝙚𝙣𝙩𝙞𝙫𝙚. 𝙃𝙚 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙚𝙨 𝙬𝙚𝙡𝙡, 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙖𝙣𝙙𝙨 𝙬𝙝𝙖𝙩 𝙮𝙤𝙪 𝙬𝙖𝙣𝙩, 𝙖𝙣𝙙 𝙙𝙚𝙡𝙞𝙫𝙚𝙧𝙨 𝙝𝙞𝙨 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙥𝙧𝙞𝙙𝙚. 𝙒𝙞𝙡𝙡 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙝𝙞𝙢 𝙖𝙜𝙖𝙞𝙣." - Check the reviews section of my profile, if you still have doubts! ⭐ Bonus: I provide one week of after-project support to ensure your systems continue to function flawlessly, helping you focus on what truly matters; Now I'm sure you're pretty much convinced that I'm different from the others but then you're wondering, "But does he actually specializes in what i want?, Can he hit the nail on the head? " Well to answer your question 🤓, here's a list of what i can do for you: Here’s what I can help you with: - Notion Workspace Setups for Entrepreneurs, Teams, and Agencies - Automation Workflows with Make.com & n8n (from simple to advanced) - Project Management Systems, CRMs, and Client Portals - Recurring Task Automation, Email Sequences, Scheduling Integrations - Business Process Automation (like Instagram Ad > Payment > Client Portal) - Migration from Trello, Asana, Coda, or Airtable to Notion - Visual Workflow Mapping (Whimsical, Miro) to clarify ideas and structure - Notion + Automation Consultations for strategy and support - Ongoing Virtual Assistant Support for Notion and Workflows - Advanced Features in Notion (Buttons, Charts, Formulas, Linked Filters) Bottom line? I’m not here to just give you a workspace or an automation, I’m here to build systems that give you back time, clarity, and control. If you're curios about how i can help you or your team over a call or text, Hit that Green Contact Button 🟩 in the top-right corner of this page, and let's make it happen! 🤓 Cheers! Solomon A. Your Friendly Neighborhood Notion & Automation Consultant 😌

I build AI chatbots, AI apps, and n8n / Make com / GoHighLevel automations that give business owners their week back— 51 jobs, 591 hours, 100% Job Success, Top Rated. If your leads, support, or reporting still run on copy-paste, I can fix it this month. You have probably already tried to automate your business. Maybe you bought a Zapier plan that half-works. Maybe you hired someone who built something you can't maintain, can't explain, and are scared to touch. Maybe you watched enough YouTube to know what n8n and GoHighLevel are, but not enough to make them actually talk to each other. And now you're here, on Upwork, hoping this time is different. I'm Victory. Let me make it different. 𝐖𝐇𝐀𝐓 𝐈 𝐁𝐔𝐈𝐋𝐃 - AI chatbots (website, WhatsApp, GoHighLevel Conversation AI, Tidio) that capture, qualify, and book leads 24/7 - Custom AI apps and internal tools (Claude / OpenAI APIs, RAG), from working prototype to production - AI agents that qualify leads, answer email, and run research on autopilot - AI voice agents (Vapi, Retell, Synthflow) that answer calls and book appointments around the clock n8n / Make com workflows connecting your CRM, Google Sheets, Slack, WhatsApp and 400+ apps - GoHighLevel: pipelines, automations, and reporting dashboards (GHL → Sheets/Looker Studio) WhatsApp Business API (Meta Cloud API) automation, end to end 𝐌𝐘 𝐂𝐎𝐑𝐄 𝐒𝐓𝐀𝐂𝐊: • Automation: n8n · Make com · Zapier · GoHighLevel · HighLevel · Power Automate · Pipedream • AI: Claude API · OpenAI API · GPT-4o · GPT-5 · OpenClaw · LangChain · LangGraph · CrewAI · AutoGen · Custom GPT · OpenAI Assistants · Anthropic • Voice: Vapi · Retell · Bland AI · ElevenLabs · Voiceflow · Twilio • RAG: Pinecone · Weaviate · Qdrant · Supabase pgvector · Retrieval Augmented Generation • App Dev: Next.js · React · TypeScript · Node.js · Python · Supabase · Stripe · Vercel · Vercel AI SDK · Flutter · React Native • CRMs: HubSpot · Salesforce · GoHighLevel · Pipedrive · Airtable · Notion · ClickUp · Monday 𝐑𝐄𝐂𝐄𝐍𝐓 𝐂𝐋𝐈𝐄𝐍𝐓 𝐑𝐄𝐒𝐔𝐋𝐓𝐒 - CPL alert system (n8n + Claude + Slack/Gmail) for a marketing agency, overspend flagged in [X minutes instead of days] - GoHighLevel → Google Sheets reporting pipeline for a law-firm marketing team, [saved ~X hrs/week of manual exports] - AI research agent (n8n + Claude + web scraping) delivering [daily competitor briefs that used to take X hours each] - Full WhatsApp Cloud API automation build, 5.0★ "quality exceeded expectations" 𝐖𝐇𝐘 𝐂𝐋𝐈𝐄𝐍𝐓𝐒 𝐒𝐓𝐀𝐘 (56% of my client relationships run 90+ days) 1. You get documentation + a Loom handover video with every build, you will never be scared to touch your own system. 2. Built to be maintained: named nodes, error handling, retries, logging. No black boxes. 3. Async-friendly communication with daily progress updates. I'm on Zoom whenever you need me. You've probably already tried to automate this. Maybe a Zapier plan that half-works, or a freelancer who built something nobody can explain. That's the exact mess I get hired to clean up, and why my clients' automations still run months after handover. Next step: message me with what you're trying to automate, or book a consultation. I reply within an hour with an honest take and a sketch of the build.

Need a reliable Virtual Assistant who can manage your administrative support, customer service, EMR data entry, phone communication, email communication, scheduling, and patient coordination with accuracy and professionalism? I'm Imaobong, a Top Rated and HIPAA-certified Medical Virtual Assistant with 3+ years of experience providing high-quality virtual assistance and administrative support to healthcare providers, therapy clinics, medical practices, and busy executives. I help businesses stay organized by managing the day-to-day operations that keep your practice running efficiently while delivering excellent customer service to every patient and client. Behind every successful healthcare practice is someone ensuring appointments are scheduled, records are accurate, phones are answered, and patients receive timely support. That's where I come in. Healthcare & Medical Virtual Assistant Services • EMR Data Entry & Electronic Health Record (EHR) Management • Administrative Support & Personal Administration • Virtual Receptionist & Front Desk Support • Appointment Scheduling & Calendar Management • Patient Intake, Registration & Onboarding • Patient Documentation & Medical Records Management • Phone Support & Patient Communications • Customer Support & Customer Service • Email Communication & Inbox Management • Insurance Verification & Medical Billing Support • Telehealth Coordination • File Management & Data Entry • Medical Terminology & Healthcare Documentation Whether it's handling incoming and outgoing patient calls, documenting clinical information, maintaining accurate electronic health records, or ensuring your schedule stays organized, I deliver dependable support while maintaining strict HIPAA compliance and confidentiality. Tools & Platforms PracticeQ | EClinicalWorks | DrChrono | Google Workspace | Microsoft Office | ClickUp | Trello | Notion | Slack | Quo Why Clients Enjoy Working With Me • Top Rated Upwork Freelancer with a proven track record • HIPAA-certified with a strong understanding of healthcare workflows • Excellent written and verbal communication skills • Friendly, professional, and patient-focused phone communication • Highly organized with exceptional attention to detail • Proactive, dependable, and able to work independently • Quick to learn new systems and processes My goal is simple: to reduce your administrative workload, improve patient experiences, and keep your operations running smoothly so you can focus on delivering exceptional care. If you're looking for a dependable Medical Virtual Assistant, Medical Receptionist, or Virtual Assistant who can provide outstanding administrative support, customer support, EMR/EHR management, scheduling, documentation, phone support, and healthcare administration, I'd love to be part of your team. Send me an invitation or message today, and let's discuss how I can support your practice or business.