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Struggling to get your child reading fluently, or tired of freezing up in meetings when it's your turn to speak? Stop scrolling. You just found the right person who fixes both. I'm Esther, an online ESL and phonics tutor working with children and adults on reading fluency, conversational English, pronunciation, and confident public speaking. I build every lesson plan around your specific level and goals, whether that's helping a child sound out words for the first time or helping a working professional finally speak up in meetings without hesitation. My teaching experience spans three established platforms. At Instructor Home USA, I support an online English teaching program covering phonics for kids and grammar, vocabulary, and conversational English for adults. At Ican Education Canada, I teach reading, comprehension, and phonics. At OneTalky Brazil, I coach adult learners on conversational fluency and confidence. I'm TEFL certified, multilingual, and a native English speaker, and I'm currently pursuing a Bachelor of Business Administration online at the University of the People USA, which keeps my teaching grounded in structure and real-world application. Besides teaching English, I also work as a Real Estate (STR) Operations Virtual Assistant, with 5 years of verifiable experience supporting US-based clients remotely. That includes Sweet Home Georgia LLC as a Project and Operations VA for Metro Atlanta short-term rentals and real estate, Parker Asset Recovery and Associates LLC for foreclosure research and lead engagement, Xandria Staffing Inc for HR and admin support, and Remote Fixed Inc for customer support and many more. I work from a quiet, dedicated home office with strong, stable internet, backup power, and a noise-cancelling headset, so you never lose me mid-session or mid-task. MY SKILLS INCLUDE: • ESL/EFL teaching, phonics instruction, and early literacy coaching • Conversational English coaching, pronunciation correction, and fluency building • Public speaking confidence coaching for professionals • Lesson planning for children and adults, including exam preparation support (IELTS, TOEFL, CELPIP) • Structured progress tracking and personalized feedback • Client communication • Real estate and short-term rental (STR) virtual assistance • Operations support and workflow coordination • Email and calendar management • CRM management (HubSpot, Salesforce, GoHighLevel) • Data entry and administrative support • Booking and guest communication (Airbnb, Hospitable) • Workflow automation (Zapier, ClickUp, Zendesk, GoHighLevel) • Project and task management (Asana, ClickUp, Trello, Airtable) • Google Workspace and Microsoft 365 • Slack and Zoom coordination • Canva Pro and Notion for content and documentation. Whether you're a parent, a learner, or a business owner, I bring warmth, patience, and reliability you can verify. Let's hope on a quick call today and talk about your goals and how I can help you reach them. #OnlineEnglishTutor #ESLTutor #EFLTutor #Phonics #EarlyChildhoodEducation #ChildhoodLiteracy #ConversationalEnglish #PronunciationCoach #FluencyCoach #IELTSPrep #TOEFLPrep #CELPIPPrep #PublicSpeakingCoach #OnlineTutor #ESLTeacher #EnglishLanguageCoach Customer Support & Real Estate VA: #VirtualAssistant #ExecutiveVA #CustomerSupport #RealEstateVA #ShortTermRentalVA #STRVirtualAssistant #AirbnbVA #CEOSupport #AdminSupport #OperationsSupport #OperationsSpecialist #OperationsCoordinator #EmailManagement #CalendarManagement #CRMManagement #DataEntry #AutomationSupport #ProjectManagement #RemoteAssistant #BusinessSupport #SocialMediaManagement

I help SaaS companies reduce churn by 30%+ through strategic account management and customer success systems. In 7 years, I've helped brands strengthen customer relationships, improve retention by 25%, and deliver seamless onboarding using CRM expertise and structured customer success frameworks. What I Solve: Your at-risk customers are leaving, onboarding is inconsistent, and you're losing revenue to churn. You need someone who identifies retention risks, builds trust with clients, and turns customers into loyal advocates. My Specialization: - New user onboarding and post-onboarding follow-up - Churn reduction and customer retention strategy - Account management and renewal management - Customer health score management - CRM setup, automation and segmentation - Customer lifecycle and journey mapping - Upsell, expansion and pipeline management - QBRs and business reviews - Customer feedback analysis - Go-live support and Tier 1 support Proven Results: - Turn 50% of monthly subscribers to annual subscribers with my unique pricing strategy - Recovered 40% of abandoned carts through strategic follow-ups - Resolved 90% of complaints on first contact, reducing escalations by 30% - Increased community engagement by 30% through active conversations - Improved user experience scores by 35% via personalized onboarding - Achieved 95% quarterly customer satisfaction (highest in company) - Improved sales by 26% using reward sales strategy - Maintained less than 8-hour response time for all customer communications Technical Expertise: CRM Platforms: Salesforce, HubSpot, Monday Support Tools: Zendesk, Freshdesk, Intercom, Help Scout Communication: Slack, Zoom, Google Workspace Project Management: Jira, Notion, Asana Why Choose Me: I combine AI-driven operations, smart onboarding design, and data fluency with a revenue mindset. I read product data fast and turn insights into actions, collaborating across product, support, and sales teams to solve problems quickly and advocate for customers. Ready to reduce churn and improve retention? Message me to discuss your customer success strategy.

Most customers don’t actually leave because of one bad experience. They leave because small frustrations keep repeating, delayed responses, unclear updates, unresolved issues, poor communication, or simply feeling ignored during the process. That’s why I approach customer support as more than just answering messages. I focus on understanding what’s actually causing the frustration, resolving issues clearly, and making sure customers feel informed throughout the process instead of being left confused or uncertain. I work across both customer support and technical support environments, including: • E-commerce support • Customer retention workflows • Technical troubleshooting • CRM documentation and ticket handling • Email and chat support • Customer follow-ups and communication I’m experienced with structured support workflows using tools like HubSpot, Notion, Shopify, and CRM systems to manage tickets, document investigations, track customer interactions, and maintain organized communication throughout resolution processes. One thing I value strongly in support environments is clarity, especially during stressful situations. Whether it’s a delayed shipment, a login issue, or a frustrated customer escalation, I believe communication and structured investigation play a huge role in how customers experience a business. Recently, I also created simulated technical support and e-commerce support workflow demonstrations to further showcase how I approach: • investigation • documentation • troubleshooting • customer communication • resolution management So if you’re looking for someone who can communicate professionally, think operationally, learn systems quickly, and handle support interactions with structure and attention to detail, I’d be happy to work with you.

𝑬𝒎𝒑𝒐𝒘𝒆𝒓𝒊𝒏𝒈 𝑽𝒊𝒔𝒊𝒐𝒏𝒂𝒓𝒊𝒆𝒔 𝒕𝒐 𝑺𝒕𝒂𝒚 𝑺𝒉𝒂𝒓𝒑, 𝑺𝒕𝒓𝒖𝒄𝒕𝒖𝒓𝒆𝒅, 𝒂𝒏𝒅 𝑺𝒆𝒊𝒛𝒆 𝑬𝒗𝒆𝒓𝒚 𝑶𝒑𝒑𝒐𝒓𝒕𝒖𝒏𝒊𝒕𝒚 Are you a dynamic professional balancing 𝘀𝗵𝗶𝗳𝘁𝗶𝗻𝗴 𝘀𝗰𝗵𝗲𝗱𝘂𝗹𝗲𝘀, 𝗺𝗲𝗲𝘁𝗶𝗻𝗴𝘀, 𝗲𝘃𝗲𝗻𝘁𝘀, and 𝗮𝗱𝗺𝗶𝗻 𝗱𝗲𝗺𝗮𝗻𝗱𝘀? I’m here to lift that weight off your shoulders. I provide tailored support in 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞, 𝐞𝐯𝐞𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, 𝐯𝐢𝐫𝐭𝐮𝐚𝐥 𝐬𝐮𝐩𝐩𝐨𝐫𝐭, and 𝐦𝐨𝐝𝐞𝐫𝐚𝐭𝐢𝐨𝐧, keeping all your moving parts aligned so you can focus on scaling your vision and growing your success. 👩‍💻 𝑾𝒉𝒂𝒕 𝑰 𝑩𝒓𝒊𝒏𝒈 𝒕𝒐 𝒀𝒐𝒖𝒓 𝑻𝒂𝒃𝒍𝒆 ✅ Executive & Administrative Assistance: Organizing your calendar, managing correspondence, scheduling meetings, planning travels, making sure you’re always ahead and prepared. ✅ Event Planning & Management: Whether it’s an in-person retreat or an online summit, I handle logistics, guest lists, vendor coordination, and event flow, ensuring impactful, stress-free experiences. ✅ Virtual Assistance: Providing ongoing support with daily tasks, project oversight, technical assistance, and operational management to keep your business flowing smoothly. ✅ Moderation Services: Professional hosting for live and virtual events, ensuring clear communication, audience engagement, and smooth execution from start to finish. ✅ Client Relations & Communications: Representing your brand with professionalism, handling client communications, follow-ups, and relationship management to leave a lasting impression. 𝑷𝒍𝒂𝒕𝒇𝒐𝒓𝒎𝒔 & 𝑻𝒐𝒐𝒍𝒔 𝑰 𝑴𝒂𝒔𝒕𝒆𝒓: ❇️ Project Management: Trello, Asana, ClickUp, Notion ❇️ Communication: Zoom, Slack, Google Workspace, Microsoft Teams ❇️ Event Platforms: Eventbrite, Hopin, Zoom Events ❇️ Administration: Google Calendar, Outlook, DocuSign, Dropbox ❇️ Content & Engagement: Canva, CapCut, Mailchimp 🙏 𝑴𝒚 𝑪𝒐𝒎𝒎𝒊𝒕𝒎𝒆𝒏𝒕 𝒕𝒐 𝒀𝒐𝒖: 📌 Responsiveness: I guarantee swift replies during working hours, no waiting more than 10 minutes. 📌 Flexibility: I adjust to your time zone and schedule, making your life easier. 📌 Professionalism: Every client interaction, email, or call reflects your brand’s standard of excellence. 📌 Reliability: I anticipate your needs, handle the details, and allow you to work without worry. 𝑨 𝑸𝒖𝒊𝒄𝒌 𝑳𝒐𝒐𝒌 𝒂𝒕 𝑴𝒚 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆: ✅ Coordinating corporate events, online summits, and executive retreats. ✅ Providing daily support to C-Suite executives and entrepreneurs. ✅ Moderating webinars, team meetings, and live events with energy and precision. ✅ Overseeing inbox management, project deadlines, travel planning, and client communications. ✅ Assisting with marketing campaigns and client engagement strategies. 𝙄𝙛 𝙮𝙤𝙪'𝙧𝙚 𝙡𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧 𝙖 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩, 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩, 𝙀𝙫𝙚𝙣𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙧, 𝙤𝙧 𝙈𝙤𝙙𝙚𝙧𝙖𝙩𝙤𝙧 𝙬𝙝𝙤 𝙖𝙙𝙙𝙨 𝙤𝙧𝙙𝙚𝙧, 𝙫𝙞𝙩𝙖𝙡𝙞𝙩𝙮, 𝙖𝙣𝙙 𝙥𝙤𝙡𝙞𝙨𝙝 𝙩𝙤 𝙮𝙤𝙪𝙧 𝙬𝙤𝙧𝙡𝙙, 𝙡𝙚𝙩'𝙨 𝙘𝙤𝙣𝙣𝙚𝙘𝙩. 𝙔𝙤𝙪𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨 𝙞𝙨 𝙢𝙮 𝙥𝙖𝙨𝙨𝙞𝙤𝙣.

Students don't just need information, they need someone who makes sure they understand what to do next, feel supported, and don't get lost in the learning process. I specialise in Student Support, Student Advising, Scholar Onboarding, Student Success, and Education Operations, helping schools, EdTech companies, online learning platforms, training organisations, and education businesses create a smooth and organised learner experience. My recent experience includes supporting scholars through onboarding, student communication, academic support, follow-ups, progress tracking, record management, attendance tracking, and administrative coordination. I understand how important timely communication and consistent follow-up are in keeping students engaged and ensuring that no learner falls through the cracks. I am comfortable working with Schoology, Google Workspace, Google Sheets, Google Classroom, Asana, and other education and productivity platforms, and I learn new systems and workflows quickly. My previous background in **IGCSE and Cambridge Physics education also gives me a strong understanding of academic environments and the challenges students face throughout their learning journey. What I can help with: * Student & Scholar Onboarding * Student Support & Advising * Student Communication & Follow-ups * Student Success & Engagement * Progress & Attendance Tracking * Student Records & Data Management * Education Administration & Operations * LMS & Education Platform Support I am organised, responsive, patient, detail-oriented, and comfortable working independently while following established SOPs and processes. If you're looking for someone who can take ownership of your student support and onboarding processes, I'd be happy to discuss how I can support your team. Let's connect and discuss your learner-support needs.

IF YOU ARE SEEING THIS -- I AM AVAILABLE TO WORK WITH YOU Are you looking for Top Quality AI Video Ads That Convert? Let’s Work Together I help brands, startups, and content creators turn ideas into high converting AI-powered videos that grab attention and drive results. With strong experience in video editing, AI video generation, and UGC content creation, I create scroll stopping videos for platforms like Instagram, TikTok, Facebook, and YouTube Shorts. Whether you need ad creatives, product videos, or cinematic content, I focus on making videos that not only look good but perform. Who I work with: Us, Canada, Uk, Germany, France, VAE Qatar, India, Singapore, South Korea, Japan, China, DTC Brands, Saas Founder, Agencies, Coaches, YouTubers, Corporations & HR, Training Teams. I work with advanced AI tools like Heygen, Sora, Veo3, and Seedance 2.0 to produce realistic, engaging, and modern video content. Combined with professional editing using Adobe Premiere Pro, After Effects, Photoshop, and Illustrator, I deliver polished videos that match today’s content standards. What I Can Do For You AI Video Creation (Ads, UGC, Social Media Content) High-Quality Video Editing & Post-Production Short-Form Video Ads (TikTok, Instagram Reels, Facebook Ads) AI Image Generation & Visual Content Audio Editing & Sound Design Graphic Design for Video Content Content Creation Strategy for Social Media Why Work With Me? I don’t just create videos I create content that captures attention, tells a story, and converts viewers into customers. I understand what works in today’s fast-moving social media space and combine: Creative storytelling AI-powered efficiency Marketing-focused editing to help your brand stand out. My Goal: My goal is simple: To help you grow your brand with powerful video content that connects with your audience and delivers real results. AI Animator / Story Producer for Kids Educational YouTube Channel AI Video Generation ai animation Looking for a Children's book to be written based of an idea Creative Writing Writing Short Story Ghostwriting Children's Literature Screenplay Creative Writing Short Story Short Story Writing Content Writing Fiction Writing Scriptwriting Children's Writing Child's Musical Theater Book Writer Needed Creative Writing Writing Scriptwriting Children's Writing English VIdeo creation and editing for a studio Testimonial Video Video Commercial Video Editing Video Post-Editing Music Video Video Production Audio Editing Photo Slideshow Explainer Video Cinematic Travel Reel Editor Needed Instagram Reels Video Editing Video Production Videography Adobe Premiere Pro Luxury Real Estate Video Editor (AI + Cinematic Editing) for Tropical Villa Development Music Video Concept Video Video Editing Video Production Video Post-Editing Video Commercial Music Video Concept Video Video Editing Video Production Video Post-Editing Video Commercial Adobe After Effects Graphic Design Adobe Premiere Pro Video Editing Adobe Photoshop Long Form YouTube Video Editor Video Editing Adobe Premiere Pro Adobe After Effects Video Post-Editing Audio Editing Hiring Faceless YouTube Video Editor YouTube Video Video Editing Adobe Premiere Pro Adobe After Effects Video Post-Editing Motion Graphics youtube video editing Audio Editing Video Editor for YouTube Channel Video Editing YouTube Marketing Youtube videos creation Video Production Video Editing Experienced YouTube Video Editor Needed Video Editing Adobe Premiere Pro Adobe After Effects Video Editor for YouTube Narrative Video Documentary YouTube Video Visual Effects Video Transition Audio Editing Dynamic Transition Video Editing Video Production Video Post-Editing Fashion & Apparel AI Image Generation AI Video Generation AI Image Generator AI Video Generator Runway Fashion Photography Video Design Explainer Video Video Production Video Editing 3D Animation Adobe Illustrator Narrative Video Storytelling Video Commercial AI Filmmaker & Video Editor | AI Art | Expert in Kling, Runway & Veo3 AI Video Generation AI Image Generation AI Image Editing AI Content Creation Avatar Video Animation Video Advertising Video Editing & Production Social Media Video Product Video UGC Short Video Ad Product Photography Visual Art Creative Direction Fashion & Beauty Ecommerce Midjourney AI Runway Runway Fashion Photography Photorealistic AI Images & Video / Ads, E-commerce, Social Media / UGC Real Estate Video Wedding Wedding & Event Video Wedding Video Video Editing Adobe Premiere Pro DaVinci Resolve Final Cut Pro Instagram Reels Color Grading Travel Video Family & Travel Video YouTube Video AVS Video Editor Adobe After Effects TikTok Video Video Editing & Production Professional Video Editor | Video Editing | YouTube Video Editor Video Editing Video Editing & Production Video Post-Editing Adobe After Effects Adobe Premiere Pro Content Editing Special Effects Social Media Content Creation Experienced in video editing for YouTube, ads, and documentaries.