Hire the best Customer Service Representatives in Nigeria

Check out Customer Service Representatives in Nigeria with the skills you need for your next job.
Clients rate Customer Service Representatives
Rating is 4.7 out of 5.
4.7/5
based on 412 client reviews
  • $40 hourly
    I am a virtual legal assistant and a professional writer with a solid command of both the U.S and U.K vocabulary. As a writer with over 3 years of ‎experience, I have researched and developed original content on blog posts, product descriptions, SEO articles, website content etc. I also engage in intensive research to ensure all my contents are 100% genuine and that they always pass the Copyscape test. As a virtual legal assistant, I assist sole practitioners and law firms with legal administrative tasks. Due to my legal knowledge and training, I also assist with reviewing and drafting contracts. Building a solid relationship with my clients has been one of the most important aspects of my work, so I make sure I adhere to all instructions and submit completed jobs before the stipulated deadline. I am hardworking, honest and I pay keen attention to detail. I look forward to working with you.
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    Copywriting
    Scriptwriting
    Online Chat Support
    Email Support
    Legal Drafting
    Legal Research
    Content Writing
    Email Communication
    Virtual Assistance
    SEO Writing
    Blog Content
    Fashion & Beauty
    Blog Writing
    Article Writing
  • $40 hourly
    Oluwadamilola is a highly skilled SharePoint Online Subject Matter with over 5 years of experience in designing, developing, and implementing SharePoint-based solutions. proficient in customizing and configuring SharePoint sites to meet specific business requirements and experienced in utilizing SharePoint features such as lists, libraries, workflows, and custom web parts to enhance collaboration and productivity. skilled in managing SharePoint sites and ensuring security, data integrity, and performance. strong understanding of Microsoft Office 365 and its integration with SharePoint. Excellent problem-solving and communication skills, with the ability to work effectively in both individual and team environments
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    Microsoft SharePoint Designer
    Microsoft SharePoint Administration
    Product Knowledge
    Remote IT Management
    Customer Support
    Microsoft SharePoint
    Technical Support
    Microsoft Windows
    Office 365
    Microsoft Active Directory
  • $35 hourly
    My name is Temidayo Frank Obasoyen. I am a Microsoft 365 Enterprise Administrator, Microsoft Security Administrator Associate, Messaging Administrator Associate, Microsoft Teams Administrator Associate, Azure Security Engineer Associate. I help organizations set up Microsoft 365 tenants and provide worldwide Microsoft 365 Technical Support to IT managers, IT directors, Head of IT, CTO, and CEOs of organizations globally. I support hybrid and cloud-only Microsoft 365 deployment for the following regions: EMEA, NOAM, and APGC clients. I have experience creating technical architecture documents and SOP creation for operation. I have experience work daily on incidents, problems, and service requests under the direction of an Infrastructure Specialist. I have experience working with a team and help provide technical suggestions related to tickets. I have experience collaborating with Internal and customers for troubleshooting incidents and adhere to critical incident procedures. I have experience communicating with customers on project status reports and dashboards, meeting agendas and minutes, and executive information. I have a Windows 11 Pro PC with the latest updates installed, 16 GB RAM, Core i7, 500 GB HDD with no 3rd-party antivirus software installed and 11th generation. I am fluent in English and with excellent chat skills. I have a work environment conducive to the job (with internet speeds greater than 70 MBs). I have a decent headset/mic for customers to hear me. The following are my experience with Microsoft Office 365 but not limited to them: • Strong understanding of day-to-day functionality in Office 365 services like Microsoft Teams, OneDrive for Business, Exchange Online, and Active Directory • Supports Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA • Installation and Activation of Office Applications O365 channels and Patching deployment • Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification • Experience in handling migration issues from on-premises to cloud • Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security and Compliance • Experience in managing Hybrid environments, Exchange Online Protection, DirSync/ADFS Environment • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Good understanding of DNS, Hybrid Email Routing, Email Tracking, SMTP/ Application Mail Relay, Backup and Restore, Disaster recovery concepts • Exchange Online, Azure Active Directory, Azure AD synchronization • Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell, and Microsoft Teams Management Shell. • Managing Identities in Microsoft Azure Active Directory • Managing Cloud Security and Data with Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery. • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Real-time experience on Microsoft Office 365, SharePoint Online, PowerApps, Power Automate, and SharePoint Framework • Managing user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets • Perform scripting administration tasks and reporting using PowerShell or other scripting technology developing scripts for automating processes within the environment • Configure and implement large scale Active Directory environment •Good understanding and work experience with various mobility solutions •Troubleshooting skills on Outlook 2013 and 2016 •Good knowledge of Office 365 Groups Implementation, Security, Troubleshooting and Event Log Administration •Evaluate symptoms and determine the root cause of complex client issues reported by various stakeholders and end-users •Experience on Migration Tools like Quest Migration or any other third-party tool for Inter and Intra Exchange Organization migration for Exchange 2003/2007/2010/2013 and Office 365. •Troubleshooting experience on Outlook and Office • Excellent customer service skills. • Microsoft Office 365 Deployment and Administration • Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support, and Administration • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP)
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    Administrative Support
    Troubleshooting
    Email Communication
    Customer Support
    Microsoft Exchange Online
    Microsoft Teams
    Microsoft Active Directory
    Technical Support
    End User Technical Support
    Microsoft Outlook
    Office 365
    Ticketing System
    Email Support
    Phone Support
  • $50 hourly
    I am a FULL TIME PROFESSIONAL VIRTUAL ASSISTANT with excellent communication skills, interpersonal skills, keen attention to detail, and a great sense of responsibility. I am creative, techy, detail oriented and quick to learn. I worked at Biochealth Services as a Customer Service Manager, after which I worked with Freg Travel and Tour as an Executive Assistant and Social Media Content Creator. I have nine years of experience in writing. I have published articles on HubPages, Vocal, and Blasting News in the United States and have over 49K+ readers. I own a Google Adsense approved blog with an average of 5K+ views per blog post, and have won several writing contests. I have mentored at least 20 persons on how to become Virtual Assistance Experts. I deliver high-quality, fast, and accurate services. Hit the green HIRE ME button, and watch me take over those tasks you struggle with, and help you grow your business, while you focus on areas that energize you. I have 10+ years of experience both running my online business and working with entrepreneurs, small business owners, and startups Services and Skills Offered (but not limited to) ✅ Social media content creation and scheduling ✅ Web research for blog content creation ✅ Email Management ✅ Website Management ✅ Calendar Management ✅ Facebook group moderation ✅ Project Management ✅ Facebook Marketing ✅ Instagram Marketing ✅ Pinterest Marketing ✅ Ecommerce Store Management ✅ Graphic designs (Social Media Content, Infographics, Flyers, Ebook Cover, Tshirt designs… ✅ Customer service and tech support ✅ Product Management ✅ Book Keeping ✅ Keyword Research and SEO ✅ Lead Generation ✅ Artricle writing ✅ Data Entry ✅ Blog Post comments ✅ Ebook Cover Creation ✅ E Book, Paperback, and Hardcover Book Publishing on Amazon Technology and Software Expertise ⭐️ Microsoft Office ⭐️ Trello ⭐️ Google Suite ⭐️ Canva ⭐️ Shopify ⭐️ Aliexpress ⭐️ Data Entry ⭐️ Admin support ⭐️ GCal ⭐️ Dropbox ⭐️ Zendesk ⭐️ Amazon KDP ⭐️ LinkedIn ⭐️ Pinterest ⭐️ Facebook ⭐️ Instagram ⭐️ Later ⭐️ Sprout ⭐️ LastPass ⭐️ Tailwind ⭐️ WordPress ⭐️ Zoom ⭐️ Blogger ⭐️ Mailchimp ⭐️ Discord I am open to learning new tools if there are different ones you prefer. My approach to projects is fast, flexible, and friendly. I look forward to your job offer. Let’s discuss your project and get it done.
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    Product Knowledge
    Order Fulfillment
    Communication Skills
    Writing
    Customer Support
    Communication Etiquette
    Order Tracking
    Data Entry
    Time Management
    Virtual Assistance
    Email Support
    Zendesk
    Online Chat Support
  • $13 hourly
    I'm a Digital Project Management Support with Canva Graphic Design and Smartphone Photography, Social Media Posts, and LinkedIn experience. My expertise includes social media banners, logo design, poster design, branding, and digital painting, Additionally, I am proficient and have considerable experience in assisting with administration skills/qualities that help you to manage a business and keep your business organized. I'm a fast, creative, and target-oriented person with accurate deadline scheduling. The list of my jobs that might match your requirements: - Assisting (Scheduling, arranging, and managing daily work) - Maintaining and controlling (such as cash flow or daily attendance) - Booking and organizing for travel business - Administration (entry data, record, filing, typing) - Reconciliation (find the difference between two or more data) - Reporting (provide data to clients) - Customer service (assist and handle customer needs) - And other related Administrative and Assistant jobs - PDFs, workbooks, or e-books to share with clients - visual aids via Google Sheets, PowerPoint, or Canva - creating and strategizing Social Media Content? I have experience with creating Canva PDFs, images, visual aids, etc.. I also have experience creating employee training manuals, recruiting and onboarding new employees, training new employees, data input, email management, creating and scheduling social media content, designing workbooks, cross-referencing, converting documents into PDFs, and documenting day-to-day operations. As well as Microsoft Office programs and Google Suite. I am also very familiar with software such as ASANA & Microsoft Project! ***What to Expect When Working with Me*** - I am dependable, detailed oriented, fluent in English, hard-working and I highly value communication - I am serious when it comes to getting the work done, but also love to have a laugh and enjoy having a conversation - I love deadlines! Don't be afraid to tell me that you need something done urgently, just communicate with me and we will work together.
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    File Management
    Draft Correspondence
    Kanban Board
    Business Correspondence
    SEO Keyword Research
    Image Compression
    Project Management
    Microsoft Office
    Google Docs
    Photography
    Social Media Management
    Email Communication
    Graphic Design
    Canva
  • $15 hourly
    With over 10 years of experience as a customer service specialist and 4 years as a Virtual Assistant, I have honed my skills in comprehending customer needs, delivering personalized solutions, and efficiently managing high call volumes while resolving inquiries. Throughout my career, I've maintained a keen awareness of competitor products, diligently tracking price changes, market developments, and emerging threats. This has allowed me to provide valuable insights for strategic decision-making, contributing to the overall success of the business. Notably, I have achieved a 99% accuracy rate on digital databases, ensuring robust data analysis and reporting capabilities that further enhance organizational efficiency. In addition, my ability to address customer complaints under pressure has been a key factor in elevating customer satisfaction. Through my efforts, I have successfully led a 95% increase in resolution rates and customer retention. My commitment to excellence in customer service has not only showcased my proficiency in handling challenging situations but has also positively impacted the overall success of the team and the company. Areas of Expertise: Operational Excellence, Customer Service, Issues Resolution, Project Management, Team Leadership, Database Management, Cross-Functional Collaborations, Sales and Revenue Generation, Effective Communication, Inventory Optimization, Social Media Management Fluent in English and Yoruba. Feel free to reach out to me directly Have a great day!
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    Tidio
    Shopify
    GoDaddy
    Administrative Support
    Freshdesk
    Task Coordination
    Customer Experience
    File Management
    Virtual Assistance
    Email Communication
    Data Entry
    Microsoft Excel
  • $12 hourly
    With over 2 years of experience in this field, I am the perfect fit for your project. I possess valuable skills. I am fast and accurate with high degree of knowledge in data entry, databases, typing, Web research, Microsoft word, Microsoft excel, Microsoft power-point, Google doc and can put innovative ideas into Customer service and administrative work. I am level-headed, a fast leaner, reliable coupled with good problem solving skills, ability to meet up deadlines, always eager to learn new things and I pay attention to details. I can quickly scale up depending on the size and need of your project because my ultimate desire is to meet my client's expectation and complete work within time frame.
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    Database
    Administrative Support
    Online Market Research
    Online Research
    Data Entry
    Microsoft Excel
    Microsoft Word
    Typing
    Google Docs
  • $23 hourly
    Dedicated and enthusiastic professional with over 6 years of experience in IT Support. Consistently receive outstanding feedback for workshops. I provide various IT solutions for clients coupled with delivering excellent customer service. Here’s a highlight of the solutions, skills and services I commonly help my clients with: ✅ Creating cloud security architectures, architect frameworks, and cloud governance models ✅ Conduct a compliance audit of Azure infrastructure and policies, as well as fine-tune the environment using NIST and CIS benchmarks ✅ General security process review, planning, and solutions implementation ✅ Creating zero trust cyber security models ✅ Assess, strategize, and implement - conditional access policies and retiring legacy authentication clients ✅Privileged identity management, decrease global admins, other privilege roles - reviewing, strategizing and implementation ✅ Identity protection: review, strategy and implementation. Examine users or sign-ins who are potentially dangerous. Setting up conditional access policies ✅ Working with companies or on projects with multinational challenges Here’s a highlight of the platforms I have extensive experience working with: Microsoft Azure and Office 365 (O365) Microsoft Defender For Identity, Endpoints. Microsoft Intune Microsoft Exchange Microsoft DLP
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    Microsoft Windows PowerShell
    LastPass
    Cybersecurity Management
    End User Technical Support
    Incident Management
    Microsoft Active Directory
    Microsoft Outlook
    Microsoft Teams
    Microsoft Exchange Online
    Office 365
    Windows Server
    Email Support
  • $15 hourly
    You're highly welcome to my profile page! ❤ I am an EXPERIENCED VIRTUAL ASSISTANT with over eight year of experience working with Entrepreneurs, business owners and startups. I am sure you have been inundated with tasks that have been depleting your productivity and also preventing you from scaling your business. My work here is to relieve you of inundating tasks through different techniques, technologies and automation processes. As an expert VIRTUAL ASSISTANT and CUSTOMER SUPPORT SPECIALIST with experiences culminated over the past 8 years, I have mastered the art of simplifying and eliminating overwhelming tasks that deplete your PRODUCTIVITY to help you focus on what is more important. My recent job as a Virtual Assistant for a successful freelancer has armoured me with more clarity of how to make my clients happy. My goal is to always make my clients happy and give them the best even if it requires going beyond my limits. My expertise landscape includes: Communication Skills: I possess exceptional verbal and written communication skills, allowing me to communicate effectively with clients and team members. Customer Service: I have a proven track record of providing outstanding customer service support via phone, chat, and email. I handle customer complaints, inquiries, and feedback with professionalism and empathy. Administrative Assistance: I am adept at providing administrative support, including managing calendars, data entry, scheduling appointments, organizing files, managing emails, blog management and other administrative tasks. Social Media Management: I can assist businesses with social media management, including responding to comments and messages, building a social media presence, and creating engaging content. Technical Skills: I am proficient in various software programs and platforms, including Microsoft Office, Google Suite, and CRM systems. Project Management: I have experience managing projects from start to finish, including research, planning, and execution. Design: I am adept at creating graphic contents with Photosphop, Canva and other softwares. Also able to create websites, blogs. Multitasking: I am capable of managing multiple tasks simultaneously and prioritize workloads efficiently. Technical Support: I have knowledge and experience in troubleshooting technical issues and providing assistance to customers with software, hardware, and other technical problems. Attention to Detail: I am detail-oriented and committed to completing all tasks to a high standard within given timelines. I can perfectly work with different tools like: ✅ Google Docs, Gmail, Calendar ✅ Zoom, Trello, Zapier, Airtable, Notion, Integromat, ChatGPT, MidJourney ✅ Discord, Telegram ✅ Microsoft Office, Google Docs & Sheets ✅ Amazon KDP ✅ Canva, Photoshop, CapCut, Acast, ConvertKit ✅ WordPress, Shopify, Webflow If you are looking towards moving to the next level in your business, you are at the right spot. I am diligent, organized and very motivated to learning. In any case I do not know something, I do not hesitate to learn about it. My goal always is to grow with my client and develop very strong relationship beyond work. Send me an invite today so I can hop on the seat to improving your productivity.
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    Community Moderation
    Ebook Design
    Administrative Support
    Kindle Direct Publishing
    Customer Support
    Zapier
    Airtable
    Canva
    Data Entry
  • $6 hourly
    I am a Virtual/Personal Assistant with great skills in Social Media Marketing and Management; Content Creation and Management, Article Writing, Blog Writing, Web Research and also Data Entry with a Bachelor's degree in Architecture and a certificate in Digital Marketing from NIIT Lagos Nigeria. I also have great experience in Customer Service by providing Customer support to E-Commerce stores under Shopify platform, Oberlo, e.t.c. I provide Live Chat Support in resolving disputes in the cause of sales. As Administrative support, I offer my services for virtual needs with Microsoft Office Skills, Google Workspace and other platforms that may be required. I would not take on a job or task that I can't handle, I pay attention to details and I pride myself in completing my task on time and efficiently. Allow me to be at you service! and trust me you won't regret it.
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    Administrative Support
    Microsoft Excel
    Phone Communication
    Data Entry
    Customer Satisfaction
    Online Chat Support
    Inbound Inquiry
    Email Support
    Personal Administration
    Online Research
    Customer Support
  • $25 hourly
    🥇 Technical Customer Support Specialist & Product Manager ✅ Proven Success in 15+ Projects Are you searching for a Technical Customer Support Specialist with a wealth of hands-on experience in web development and product support? Look no further! With 5 years in the field and a robust skill set, I offer a unique blend of technical expertise and a customer-centric approach tailored to your project's needs. Key Skills & Expertise: 💻 Technical Customer Support: Zendesk, Intercom, Freshdesk, Jira Microsoft Office, M365, G Suite, Trello, Slack Zoom, Loom, Shopify, WordPress 🌐 Web Development & Tech Support: JavaScript, TypeScript, React.js, Node.js PHP, Python, TailwindCSS, Material UI Git, Github, VS Code, Figma, Jenkins, Docker Bitbucket, Linux, AWS Cloud Email Server, DNS Management, DDoS Mitigation Nameserver, Version Control, Debugging, Error Troubleshooting 🚀 Delivering Exceptional Results: I specialize in providing comprehensive technical support while leveraging my web development skills to ensure your online presence is not only functional but also optimized for peak performance. From deploying projects on AWS to maintaining websites with a 99.99% uptime, I am dedicated to delivering outstanding results. 🌟 Proven Track Record: Having completed over 15 projects, my commitment to excellence extends to both customer satisfaction and technical proficiency. My soft skills, including strong communication, analytical thinking, and effective problem-solving, further enhance my ability to deliver a seamless and positive experience for clients. Choose me for your next project, and benefit from a seasoned professional who understands the intricate balance between technical prowess and customer satisfaction. Let's collaborate to elevate your technical support and web development initiatives to new heights!
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    Product Management
    Office 365
    IT Support
    Customer Support
    Customer Relationship Management
    Administrative Support
    WordPress
    Product Description
    Product Documentation
    Search Engine Optimization
    Zendesk
    Jira
    End User Technical Support
    Technical Support
  • $10 hourly
    Suleiman is a high achieving individual that works very hard and fast without neglecting accuracy. He is a Top Rated Virtual assistant who can do Internet Research, Data Entry, as well as other forms of Admin Support and Translation (Hausa ~ English) Suleiman works well with Google Docs (Calendar, Drive, Forms, Sheets) Additional tools he uses are Zendesk, Salesforce and Asana. Also a very fast learner and can follow instructions or come up with suggestions to deliver quality work. Feel free to send a message and discuss your project :) Best, Suleiman
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    Zendesk
    Asana
    Google Workspace
    Administrative Support
    Email Support
    Hausa
    Translation
    Data Entry
  • $10 hourly
    ⭐️ I am a highly competent and experienced executive virtual assistant with over 3 years of hands-on expertise. I provide extensive administrative services to busy professionals, entrepreneurs, and small business owners helping them stay coordinated, efficient, and focused, thus channeling their energies to other core business areas. I believe I am the right person for you. ⭐️ As an executive virtual assistant, I specialize in exceptional service delivery in the following areas; ● Personal and Business Administration ● Market and Internet Research ● Project Management ● Lead Generation ● Customer & IT Support ● Database Management Services (data scrapping and entry, LinkedIn research, email finding) ● Email Management and Marketing ● Appointment Scheduling and Travel Bookings ● Preparation of Reports and Correspondence ⭐️ I am proficient in utilizing several CRM software such as Google Suite, Microsoft 365, Asana, Trello, Hubspot, Monday.com, Slack, and more, making me versatile in maintaining streamlined work processes. ⭐️With a strong quest to provide productivity, openness to new knowledge, detail-orientedness, and a proactive work approach, I quickly understand your unique needs and overall preferences to enable me to deliver optimal and personalized solutions that match your standing business goals. By hiring me as your EVA, you have more free time to concentrate on the areas that matter most while I effectively manage your daily business operations. ⭐️ What sets me apart from others is my passion and commitment to providing standard results, quality par excellence, and actualizing desired objectives for my clients. I understand the necessity of fostering long-standing business relationships; this is why I aspire to surpass expectations in every project I take up. ⭐️ My services are optimized, reliable, cost-effective, satisfying, and client-focused. With my assistance, you can save quality time, and stress and achieve more results. ⭐️ I believe I have a wealth of value to bring to your company, so, if you need the service of a professional EVA to support your organization and daily life, search no more. Contact me today; I am always available to discuss your projects.
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    Personal Administration
    Data Extraction
    eBay Listing
    Apollo.io
    Email Support
    Administrative Support
    Virtual Assistance
    Scheduling
    Project Management
    Communication Skills
    Data Analysis
    Data Entry
    Email Marketing
    Lead Generation
  • $16 hourly
    🥇 Technical Customer Support Specialist ✅ Proven Success in 17+ Projects As a highly experienced and skilled Technical Customer Support Specialist with 7 years of expertise, I bring a unique blend of technical knowledge and a customer-centric approach to all projects. My background in web development enhances my ability to provide outstanding support for any company seeking a reliable and efficient professional. Key Skills & Expertise: Zendesk, Intercom, Freshdesk, Jira Microsoft Office, G Suite, Trello, Slack Zoom, Loom, Shopify, Gorgias, WordPress HTML, CSS, JS, PHP, MySQL, Laravel, VueJS 🚀 Delivering Exceptional Results: With a deep understanding of both technical and user experience aspects, I excel at providing efficient and empathetic support to customers. My dedication to customer satisfaction drives me to go above and beyond, ensuring a seamless and positive experience for every client. 🌟 Proven Track Record: I have successfully completed over 18 projects, demonstrating my ability to deliver top-notch customer service and technical support. My diverse skill set and commitment to excellence make me the perfect choice for any company in need of a skilled technical customer support specialist who can understand and cater to customers' needs on both technical and emotional levels. Choose me for your next project, and let my expertise and work values speak for themselves!
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    ChatGPT
    Communication Etiquette
    Ticketing System
    Email Communication
    Product Knowledge
    Bug Reports
    Customer Relationship Management
    End User Technical Support
    Technical Support
    SaaS
    Shopify
    Laravel
    WordPress
    Customer Support
  • $10 hourly
    I am a top rated virtual assistant with a wide range of skills set based on my education and experience in the Engineering, Property/Construction, and Consulting markets. My aim is to proffer solutions that meets your needs and give a high return on investment. My services includes- Rent collection Section8 tenancy procedures and documentation Creating and Implementing Lease Agreement Recruitment, onboarding and creating procedures Data entry, email management and appointment scheduling Cold & warm calling I am very good with the use of these softwares Rentec, Buildium and Apex 27 property management software Microsoft office software and G-suite, Notion and canva Asana, Trello, Skype & Slack Launch27, Dialpad, Reireply , Intercom, Mojo Propstream, Dotloop, Liondesk I am open to learning new software, processes, and systems and look forward to hearing from you to discuss and work together for the success of your company.
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    Phone Communication
    Task Coordination
    Personal Administration
    Digital Marketing
    Real Estate Investment Assistance
    File Maintenance
    Communications
    Data Entry
  • $30 hourly
    Highly skilled and motivated Technology specialist with vast experience in assisting customers with various hardware and software-related issues and providing problem solving techniques. Area of Expertise: Office 365 |Microsoft Exchange, Outlook, Teams, SharePoint, and OneDrive technology |Windows 10 | Outlook | Active Directory| Azure AD Connect |Desktop related issue| Data Analysis Some of my key strengths include but not limited to Knowledge-based, Methodical approach to troubleshooting, Excellent knowledge and troubleshooting experience, Flexibility, and Adaptability, Tolerance: Stress tolerance. Computer Operations Risk Management/Troubleshooting Problem Solving
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    Technical Support
    Product Support
    Troubleshooting
    Microsoft Azure
    Microsoft SharePoint Administration
    Microsoft SharePoint Designer
    Customer Support
    Office 365
    Microsoft Exchange Online
  • $25 hourly
    Interested in competitive and compelling content that touches your audience in a personalized way? You're in the right place! I help brands increase their visibility and impact with content that connects, converts and appropriately represents the brand. Though my interests are varied, my process is always grounded on proven content SEO strategies. I'm your go-to-person if you need someone who can: • Perform research, embed links, present non-fluff information in an engaging way . • Deliver search engine-optimized content. • Employ exceptional editing skills to generate articles devoid of errors. I look forward to working with you. Kind Regards Bendu O.
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    Outbound Sales
    Online Chat Support
    Salesforce
    Call Center Management
    CRM Software
    Phone Support
    Customer Support
    Administrative Support
    Zendesk
    Telemarketing
    Lead Generation
    Data Entry
  • $10 hourly
    - I am a smart, self-motivated Technical support Engineer. I have several years of customer experience (over the phone, chat, and email). - Held key responsibility for ensuring safe computing practices and minimizing risk of issue occurrence by delivering efficient and robust technical support - Assumed lead role in analyzing and enhancing existing security solutions with strong emphasis on continuous maintenance, development, and improvement of organization - Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones - Hands-on experience and understanding of Microsoft Office 365, Azure AD, Active Directory, Intune, and MDM. - Hands-on experience providing advanced technical support for OneDrive(both personal and work/school) on various devices (PC, Mac, Android, IOS) - Configure Office 365 Services like domain setup, configure Mail flow, DNS records ( SPF, DKIM, DMARC, MX records, etc.) - ADFS and Azure AD connect for SSO - Troubleshooting and configuring Client-side issues such as Outlook, One Drive personal / Business and SharePoint Online Expert Level - Familiar with Windows and Mac Environment, Android and IOS - Virtualization Remote Access Tools: - LogMeIn - TeamViewer - Microsoft Teams Other Skills: - System Administration - Linux Administration - MYSQL - Jira, Confluence, Bitbucket - Windows, MacOS
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    Product Knowledge
    Technical Support
    Active Directory Federation Services
    Customer Support
    Microsoft Exchange Online
    Microsoft Outlook
    Computer Network
    Ticketing System
    Microsoft SharePoint Administration
    Microsoft Teams
    Office 365
    Microsoft Azure
  • $17 hourly
    An experienced information technology professional with 9 years’ experience, knowledgeable in managing projects for business initiatives with the ability to assign tasks, mediate interpersonal conflicts and implement company procedures. Resourceful, creative, innovative and flexible, with proven abilities to work productively within diverse environments and a great desire to ensure industry success and productivity. Have a broad knowledge of office 365 and hands-on experience with Exchange Online, Teams, SharePoint and Onedrive
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    Cross Functional Team Leadership
    Office 365
    Microsoft SharePoint
    Microsoft Outlook
    Microsoft Exchange Online
    Customer Support
    ITIL
    Virtual Assistance
    IT Service Management
    Online Chat Support
    Phone Support
    End User Technical Support
    Ticketing System
  • $10 hourly
    Smart, self motivated Technical Support Engineer and Network Administrator with extensive knowledge and years of hands on experience. I have over 4years of experience providing top notch service to all customers while ensuring maximum satisfaction. I have indepth knowledge of Office 365 and Hand on experience with Exchange online, Microsoft Teams, SharePoint, OneDrive, Outlook etc. A great Team player with excellent interpersonal skills enabling me to interact with wide range of clients. Resourceful, creative, innovative and flexible with proven abilities to work productively with diverse environments and a great desire to ensure industry success and productivity.
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    Phone Support
    Online Chat Support
    Incident Management
    Ticketing System
    Microsoft Active Directory
    Product Knowledge
    Customer Support Plugin
    Answered Ticket
    Microsoft Exchange Online
    Microsoft Azure
    Email Support
    Data Entry
  • $5 hourly
    𝗔𝘃𝗼𝗶𝗱 𝘁𝗵𝗲 𝗣𝗶𝘁𝗳𝗮𝗹𝗹𝘀 𝗼𝗳 𝗛𝗶𝗿𝗶𝗻𝗴 𝗜𝗻𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝗱 𝗠𝗼𝗱𝗲𝗿𝗮𝘁𝗼𝗿𝘀 𝗮𝗻𝗱 𝘀𝗮𝘃𝗲 𝗧𝗶𝗺𝗲 𝗮𝗻𝗱 𝗠𝗼𝗻𝗲𝘆 𝘄𝗶𝘁𝗵 𝗮 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹. Two things define my work - 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 & 𝗣𝗔𝗦𝗦𝗜𝗢𝗡 I have extensive experience as a 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗧𝗬 𝗠𝗢𝗗𝗘𝗥𝗔𝗧𝗢𝗥 𝗔𝗡𝗗 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗨𝗣𝗣𝗢𝗥𝗧. I am known for having excellent communication skills and the ability to resolve customer issues. I have been working on this for the past five years. I have enjoyed the opportunity to connect with users and 𝗛𝗘𝗟𝗣 create a 𝗦𝗔𝗙𝗘 and welcoming environment for community members to engage with each other 𝗪𝗛𝗔𝗧 𝗜 𝗖𝗔𝗡 𝗗𝗢 𝗙𝗢𝗥 𝗬𝗢𝗨? 🏆 Community Moderation 🏆 Discord/Telegram Chatting 🏆 Hyping/Shilling 🏆 NFT Whitelist 🏆 Building and Maintaining Community 🏆 Live chat Etc. 𝐈 𝐥𝐨𝐨𝐤 𝐟𝐨𝐫𝐰𝐚𝐫𝐝 𝐭𝐨 𝐭𝐡𝐞 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐭𝐨 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮 𝐚𝐧𝐝 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐬𝐮𝐜𝐜𝐞𝐞𝐝. 𝐓𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐚𝐭𝐢𝐨𝐧 Regards, Olanrewaju Oladele
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Telegram
    Order Tracking
    Ticketing System
    Email Support
    Administrative Support
    Online Chat Support
    Community Management
    Customer Support
    Community Guidelines
    Community Engagement
    Community Moderation
  • $10 hourly
    An experienced and detail-oriented data entry specialist, with over six years experience in data entry, data extraction compilation, management, visualization and analysis. I am proficient in the use of: ••MS Suite- MS word, MS Excel and MS power point. ••Python programming language -numpy, pandas, Matplotlib, etc., for data visualization and analysis and model development. In my past jobs, I ••Efficiently collected, (or sourced for data); ••Reviewed to check for discrepancies and establish data integrity; ••Infallibly compiled data, in any format desired by my clients; ••Visualized/analysed the data that would help my client obtain actionable insights. In general, I am good for your Data entry, Data organization, Data Management, Data visualization, Data analysis and presentation jobs. I am known for accuracy as well as timely delivery of projects. I also have good interpersonal skills like multi-tasking and customer service skills. My drive is quality, accuracy and clients' satisfaction. If you need these for your data jobs, let's talk. Thanks for dropping by.
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    English
    Data Analysis
    Lead Generation
    Writing
    Data Management
    Ghostwriting
    Creative Writing
    Email Communication
    Proofreading
    Data Visualization
    Data Entry
  • $15 hourly
    A great customer support personnel with a high sense of professionalism, customer centric and technically inclined person. I believe in providing great customer experience with high technical ability to delight every of my contact I am an Office 365 Administrator who Analyzes, troubleshoots, and resolves technical problems with Office 365 workloads like SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft Outlook (OWA and Client), Exchange Online, OneNote, Azure. I have basic Computer architecture, Operating systems, Remote connection and virtual machines, Computer Networking, Troubleshooting, Customer service, Routing concepts, VPN and proxies, System administration, IT Security, and Network Security skills.
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    Communication Skills
    Technical Support
    Email Communication
    Interpersonal Skills
    Customer Support
    Phone Communication
    Troubleshooting
    Time Management
    Customer Satisfaction
    Email Support
  • $30 hourly
    "Modupe has been an incredible asset to my business for over 3 years, demonstrating exceptional attention to detail and efficiency. She's not just talented, but also someone you can trust. Her amiable personality makes her an absolute joy to collaborate with". As highlighted by one of my clients. Hello! I'm Mo, a Top-Rated Upwork professional and your dedicated Online Business Manager and Virtual Assistant. With over 5 years of demonstrated excellence in streamlining operations and enhancing efficiency, I'm here to transform your business processes and promote success. My approach combines deep operational expertise with a touch of personal dedication, making me not just a service provider, but a trusted partner in your growth journey. Here’s what I can offer you: Project Management: Meticulously planning and executing projects to align with your strategic goals. Operational Efficiency: Optimizing processes to boost efficiency and performance. Social Media Strategy: Enhancing your online presence with effective social media campaigns. Customer Relationship Management: Developing lasting relationships through superior customer engagement. Talent Acquisition: Streamlining the recruitment process to find the perfect match for your team. Strategic Business Planning: Crafting and implementing strategies that drive long-term growth. Marketing and Sales Enhancement: Leveraging innovative tactics to increase market presence and sales. Tech Integration: Managing and optimizing technology solutions to support your operational framework. Administrative Support: Handling day-to-day tasks to free your time for more critical business matters. With robust experience in marketing, technology, team management, and administrative support, I bring a comprehensive skill set to the table. Known for my problem-solving capabilities and a high rate of customer satisfaction, I thrive on minimal oversight and excel in environments that require top-notch communication and interpersonal skills. Technically Proficient In: Office and Scheduling Tools: Microsoft Office 365, Google Suite, Calendly, Acuity CRM and Project Management: Salesforce, HubSpot, Dubsado, Jira, Asana, ClickUp, Trello Marketing and Sales Platforms: Mailchimp, ConvertKit, Active Campaign Financial Tools: Xero, Quickbooks Social Media and Web Platforms: WordPress, Wix, Instagram, LinkedIn, TikTok Zapier, Make And many more specialized tools tailored to streamline operations and enhance business efficiency. As your OBM, I am committed to molding your operations into a streamlined, efficient framework that not only meets but exceeds your expectations. Let’s join forces to take your business to unprecedented heights. Ready to start our successful partnership? Reach out and let’s turn your business goals into reality. #onlinebusinessmanager #businesssupport #operationsmanagement #virtualassistant #virtualassistance #projectmanager
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    Digital Project Management
    Project Management
    Team Management
    Data Entry
    Email Support
    Administrative Support
    Proofreading
    File Management
    Digital Marketing
    Virtual Assistance
    Email Communication
  • $12 hourly
    I am an experienced IT professional with over 5 years of experience in different facets of IT I have a strong technical background, and a thorough understanding of computer and networking concepts with experience in Office 365 Management, Network Management, and Virtualisation. With Exposure to a wide range of technologies such as Microsoft Azure and Office 365 Exchange, Teams, OneDrive, and SharePoint, server administration, identity, and customer/user support. Cloud support engineer. Support Office 365 products Exchange server configuration and implementations Data Migration Mail flow configuration Hybrid environment setup Network support computer repair and troubleshooting Office 365 Exchange Online SharePoint Online Team OneDrive Azure Active Directory
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    Microsoft Teams
    Windows Administration
    Microsoft Active Directory
    Microsoft Azure
    Office 365
    Communication Skills
    Microsoft Exchange Server
    Windows Server
    Bug Tracking & Reports
    System Administration
    Desktop & Laptop Support
    Customer Support
    Troubleshooting
    End User Technical Support
  • $15 hourly
    Professional Summary Skilled in Hardware engineering and Software maintenance with 5 years of related experience. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well organized and presentable work areas at all times. Skills .Support Engineers .Engineer Computer Systems . Resolve technical problems .Office support .Customer relations .Optimize system performance Experience SUPPORT CUSTOMER ENGINEER | NCR CORPORATION | AUG 2018 – AUG 2019 • Received newly Imported ATM and configure to bank's specification • Managed server room at the head office • Responded to calls to resolve ATM related issues on sites • Prepared armored mobile trucks and delivered to banks • warehouse management interfacing with DHL Logistics • Hardware maintenance of employee devices (laptops, printers, desk-phone etc.) PROJECT MANAGER | ECOTRENDS BX INTERNATIONAL LAGOS | MAR 2016 – JULY 2017 • Assessed the expected risks at each project stage and developed response strategies. • Established project objectives, specifications and schedules to achieve the designated targets. • Sourced qualified vendors to meet each project need high quality work • Coordinated initial and additional resources to meet project needs. Training .Microsoft Engineer .Web Developer .CCNA (IN VIEW) .AWS (IN VIEW)
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    Amazon Plugin
    Data Migration
    Microsoft Active Directory
    Microsoft Exchange Online
    Microsoft Exchange Server
    Microsoft Outlook
    Computer Hardware Installation
    System Configuration
    Microsoft Office
    Technical Support
    Email Support
    Phone Support
    Online Chat Support
  • $10 hourly
    As a M365 Enterprise Tools Specialist at Upwork, I apply my cloud and security skills to onboard, support, and train new Technical Support Engineers for Microsoft services online. I am also a Microsoft Certified Trainer (MCT) for all Microsoft 365 workloads, cloud tool deployment, and support engineering. With over four years of experience in Office 365 migration, administration, and troubleshooting, I have developed a deep expertise in Microsoft cloud technologies, such as Azure Active Directory, SharePoint, Exchange, Teams, and OneDrive. I have also deployed and managed Microsoft Azure Information Protection and other security and compliance tools. My mission is to enable and empower organizations to leverage the full potential of cloud and security solutions. - 5 years experience as a Modern workspace and Enterprise Administrator..
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Web Design
    Cloud Computing
    System Analysis
    Python
    Microsoft Active Directory
    Microsoft SharePoint Administration
    Microsoft Azure
    Troubleshooting
    Computer Network
    Data Entry
    Microsoft Teams
    Microsoft Exchange Online
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