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  • $12 hourly
    • 4.9/5
    • (25 jobs)
    Strategic and results-driven Executive Assistant & Customer Success Manager specializing in client support, onboarding; Skilled in optimizing workflows, enhancing client experiences, and driving retention through proactive communication and strategic problem-solving. Skilled in CRM management, experienced in managing daily operations, streamlining processes, and enhancing efficiency to keep businesses running smoothly and customer engagement. Proven track record of increasing revenue, and ensuring seamless coordination across teams. A results-driven professional dedicated to maximizing productivity and providing top-tier administrative and customer support. Your business needs me!
    Featured Skill Account Management
    Virtual Assistance
    Customer Onboarding
    HighLevel
    Administrative Support
    Executive Support
    Project Management
    Email Support
    Call Center Software
    Chat & Messaging Software
    Live Chat Software
    Lead Generation
    Data Entry
    Customer Support
    Online Chat Support
  • $12 hourly
    • 5.0/5
    • (20 jobs)
    I am a professional Airbnb Co-Host and Vacation Rental / Property Management Expert helping property owners like you maximize their rental income while delivering 5-star guest experiences. I love creating seamless and memorable guest experiences, and that’s exactly what I’ve done while managing luxury Airbnb properties. From optimizing listings to ensuring guests feel at home, I take a proactive and detail-oriented approach to short-term rental management; balancing guest satisfaction, operational efficiency, and profitability and I can bring that expertise to your business helping you to: Manage listings to attract more bookings and ensure accuracy across platforms. Handle guest communications promptly on OTAS resolving inquiries and concerns with ease. Coordinating cleaning and maintenance teams to keep properties in top shape. Monitoring pricing trends and suggesting amenity upgrades to improve guest reviews and occupancy. I believe in staying ahead of issues, personalizing guest interactions, and using smart tools to drive efficiency. If you’re looking for a dedicated rental manager who can help optimize your portfolio and enhance guest experiences, let’s chat! Here’s how I can help: With over 3 years in STR property management, I specialize in all facets of Airbnb and vacation rental operations, from listing optimization and guest communication to maximizing revenue and ensuring smooth, efficient property maintenance. Why Partner with Me: - Optimized Airbnb Listing Creation I craft attractive, SEO-optimized Airbnb listings that increase visibility and booking rates. From professional descriptions to eye-catching photography, I ensure your property stands out in competitive markets. - Comprehensive STR Property Management I handle everything from guest onboarding and check-in coordination to cleaning and maintenance, providing end-to-end management for a seamless, memorable guest experience and a well-maintained property. - Guest Communication & Experience With responsive, friendly communication, I handle guest inquiries, booking confirmations, and post-stay reviews, enhancing guest satisfaction and driving positive reviews and repeat bookings. - Airbnb Arbitrage & STR Investment Property Finder Using my expertise in Airbnb arbitrage, I locate profitable STR investment properties across the US, UK, Canada, and beyond, tailored to your needs for optimal return on investment. - Real Estate Deal Closing & Lead Generation I secure profitable leases and close real estate deals quickly, shortening the acquisition timeline for property investors and boosting ROI on high-potential STR properties. Skills & Services: - Short-Term Rental Management & Airbnb Co-Hosting - Real Estate Lead Generation & Investment Research - Client Onboarding & Sales Closing - Guest Experience, Communication, & Customer Support - Market Research, Data Collection & Entry, Online Research - Virtual Assistance for Real Estate Professionals - SEO & Listing Optimization, Booking Management Tools & Software Expertise: Airbnb, Booking.com, Airdna, Zillow, Trulia, Turno, Google Sheets, Microsoft Excel, Apartment.co With my commitment to detail, guest satisfaction, and revenue optimization, I offer a smooth and successful management experience for both property owners and their guests. If you're ready to take your Airbnb or STR business to the next level, let's connect—send me an Upwork invite, and let’s get started!
    Featured Skill Account Management
    Property Management Software
    Hospitality
    Order Processing
    Email Support
    Customer Support
    Client Management
    Customer Onboarding
    Phone Support
    Online Chat Support
    Customer Relationship Management
    Property Management
    Administrative Support
    Real Estate
    Lead Generation
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    I am a skilled ADMINISTRATIVE VIRTUAL ASSISTANT with over 6 years of hands-on experience catering to both business and personal needs. When you decide to work with me, you're not just getting someone who does administrative tasks. You're getting a reliable partner who is really dedicated to making your work better. I have a history of helping all kinds of different businesses, and I know how to do lots of different tasks really well. My main aim is to help you by taking care of these tasks that can take up a lot of time. This way, you can focus more on important things like making your business grow and achieving your personal goals. I'm really good at getting things done just the way you want, with care and professionalism. Through my experience, I've learned a lot about all the different things people need help with, so I can quickly adjust to what you need. My area of Expertise Includes: ✅Data Entry ✅Copy Paste ✅Bookkeeping ✅Microsoft skills ✅Canva Design ✅Web Research ✅Travel booking ✅Web Scrapping ✅Market Research ✅Lead Generation ✅Customer support ✅Project Management ✅Calendar management ✅Entering data into CRM ✅Basic Video Editing ✅LinkedIn Lead generation ✅Photo-editing/ Retouching ✅Email communication ✅Typing/Organizing notes ✅Scheduling appointments ✅Social Media Management ✅Social Media Content Moderation ✅E-mail writing and follow-ups ✅Organizing files, folders, and e-mails ✅Set up meetings between clients ✅Social Media Management ✅Email Management and Marketing ✅Community Management WHY YOU SHOULD CHOOSE ME: ✅ Positive Customer Reviews ✅Quick Turnaround ✅Quality Customer Support ✅On-time delivery ✅24/7 available Please feel free to contact me. I will respond as soon as possible. Lateefat.
    Featured Skill Account Management
    Banner Ad Design
    English
    Executive Support
    ResearchKit
    Communication Skills
    Social Media Graphic
    Virtual Assistance
    Personal Administration
    Administrative Support
    Telemarketing
    Cold Calling
    Scheduling
    Lead Generation
    Customer Service
  • $13 hourly
    • 5.0/5
    • (5 jobs)
    Customer Success & Operations Specialist | 6+ Years Experience | B2B/B2C | Onboarding | Retention | CRM With 6+ years in customer success, account management, and client operations, I help businesses improve customer satisfaction, reduce churn, and streamline support processes. I specialize in: - Client onboarding & relationship management - Churn prevention & retention strategies - Appointment setting & escalation handling - CRM tools (GoHighLevel, Zendesk, Zoho, etc) - VoIP systems & ticketing platforms I’ve worked with startups and global firms to turn support into a growth engine, boosting loyalty and improving internal workflows. If you need someone who’s proactive, detail-oriented, and customer-obsessed, let’s talk. Available for: Customer Success, Client Support, Onboarding, Admin Support, Account Management.
    Featured Skill Account Management
    Email Support
    Lead Generation
    Scheduling
    Appointment Setting
    Customer Relationship Management
    Communication Etiquette
    Phone Support
    Customer Support
    Customer Satisfaction
    Call Center Management
    Online Chat Support
    Customer Service
    Customer Engagement
    Email Communication
  • $15 hourly
    • 5.0/5
    • (9 jobs)
    Hello, Building relationships, driving sales, and executing high-impact outreach campaigns—that’s the value I bring. With over seven years of experience in business development, sales, and customer relationship management, I’ve helped businesses generate leads, nurture prospects, and close deals through structured, data-driven strategies. My work goes beyond just selling; I focus on building meaningful client relationships that drive long-term success. I’ve managed accounts and projects, ensuring that every sales initiative and marketing campaign runs smoothly from start to finish. My expertise in email outreach and campaign automation allows me to craft targeted outreach sequences using tools like Lemlist, ConvertKit, Instantly, Hunter.io, and Apollo.io, ensuring high engagement and conversion rates. A key part of my work is Customer Relationship Management (CRM)—whether it’s handling inbound inquiries, resolving customer concerns, or managing CRM workflows in platforms like Salesforce, HubSpot, Pipedrive, and Zoho, I ensure every interaction strengthens customer trust and engagement. Beyond sales and outreach, I also have strong experience as a Virtual Assistant, helping businesses with administrative support, calendar management, inbox handling, and task organization. I’m proficient in tools like Asana, Trello, Slack, Notion, Google Workspace, and Microsoft Office, ensuring smooth daily operations. My Key Skills & Expertise: 1. Building relationships and increasing revenue through structured campaign. 2. Managing overall organization’s data using tools like Netdocuments, Sharepoints, Trello, Monday.com, and optimizing workflows in Salesforce, HubSpot, Pipedrive, Zoho. 3. Executing high-converting email sequences with Lemlist, ConvertKit, Instantly, Mailchimp 4. Sourcing decision-makers using tools like Apollo.io, Hunter.io, LinkedIn Sales Navigator 5. Enhancing customer experience and resolving inquiries efficiently 6. Managing schedules, emails, and workflow using Asana, Trello, Slack, Google Workspace 7. Organizing sales meetings with Calendly, Notion, Microsoft Office 8. Optimizing overall organization's process using A.I integrations like Advanced ChatGpt, Otter.ai etc. I focus on streamlining sales processes, managing client relationships, and providing seamless virtual support to help businesses scale efficiently. If you need someone who can drive results while ensuring smooth day-to-day operations, let’s discuss. Looking forward to working together!
    Featured Skill Account Management
    Administrative Support
    Staff Recruitment & Management
    Project Management
    Email Campaign Setup
    Outreach Strategy
    Appointment Setting
    Calendar Management
    Cold Calling
    Digital Marketing
    Business Development
    Outbound Sales
    B2B Marketing
    Lead Generation
  • $10 hourly
    • 5.0/5
    • (1 job)
    HELLO GREAT INVESTORS Are you prepared to upgrade your trading strategy? Look no further! I provide a pre-built, Fully automated Forex trading bot created exclusively for scalping in the fast-paced forex market. With the correct tools, you can optimize your trading potential, and this Expert Advisor (EA) is here to assist. Whether you're an experienced trader or just getting started, our bot streamlines the trading process, enabling you to focus on what's most important. Benefit Of My Profitable Trading Robot Money Management It Supports any broker Monthly profit - 60%-80% 1-3% Maximum drawdown Scalable for any capital size No-Risk trading based on present rules Results verified by real investor accounts Fully automated with Take Profit and Stop Loss Make Rapid and Consistent Profits on Any Account Type You will be kept updated on the market 24 hours a day Trades all pairings using the specified strategy (hedging, scaling, or averaging). Note: The Gig price is just for the EA testing, then after you've seen the performance you can purchase for lifetime license where you will get the ex4 and Mql4 file or renting.
    Featured Skill Account Management
    MQL 5
    MQL 4
    Bot Development
    Forex Trading
    Smart Contract Development
    Smart Contract
    Tokenomics
    Affiliate Marketing
    Blockchain Development
    Web3
    Telegram
    Crypto Marketing
  • $4 hourly
    • 5.0/5
    • (3 jobs)
    Are you overwhelmed with customer complaints that keep piling up? Are you struggling to provide fast, effective support to your customers and maintain strong relationships? Has your customer support team failed to meet your clients’ needs, leading to dissatisfaction and lost long-term engagement? Then you’re in the right place! I help businesses of all types address their clients’ needs and provide tailored solutions to their problems. I interact with customers professionally while maintaining accurate records of all interactions. I have helped clients improve customer satisfaction, enhance loyalty, and resolve issues efficiently. We may be a great fit if you’re thinking: • “I need someone who shows empathy to my customers while addressing their issues.” • “I need someone who is fast, reliable, and great at handling customer interactions.” • “I want someone who really listens to clients, prioritizes their concerns, and finds effective solutions.” • “I need someone to manage my emails and SMS communication.” If we work together, you can expect: • Faster response times and happier customers • Stronger customer loyalty and long-term engagement • A well-organized, proactive approach to customer support I’ll handle your customer interactions with care and efficiency, so you can focus on growing your business. I have over 2 years of experience handling customer support via phone, chat, email, and SMS, including in e-commerce businesses. I specialize in resolving customer complaints by listening, asking the right questions, and providing clear solutions, whether a replacement, refund, or discount. I also track and manage customer interactions using ticketing systems to ensure timely resolutions and satisfaction. What I Offer: ✔ Efficient customer support ✔Effective communication management through all forms ✔ Prompt responses to customer inquiries across multiple platforms ✔ Proactive issue resolution to improve customer satisfaction ✔ Experience with tools like Intercom, HubSpot, Zendesk, and Salesforce ✔ Strong time management to meet business needs If you need a dedicated, results-driven customer support specialist to enhance your customer experience, I am your go-to person. Let’s talk! Send me a message today.
    Featured Skill Account Management
    Salesforce
    HubSpot
    Intercom
    Zendesk
    Interpersonal Skills
    Time Management
    Administrative Support
    Customer Satisfaction
    Email Support
    Customer Support
    Phone Support
    Social Media Management
    Social Media Lead Generation
    Customer Service
  • $50 hourly
    • 5.0/5
    • (3 jobs)
    Professional Forex Trader with 4 Years of Market Expertise Are you looking for a skilled and reliable forex trader to help you maximize your investment returns? With four years of hands-on experience in the dynamic world of forex trading, I am here to offer my expertise and dedication to help you achieve your financial goals. Why Choose Me? Proven Track Record: Over the past four years, I have consistently delivered positive results for my clients. My trading strategies are backed by thorough market analysis and a deep understanding of financial trends. Comprehensive Market Analysis: I utilize a blend of technical and fundamental analysis to make informed trading decisions. My approach ensures that every trade is strategically planned and executed. Risk Management: Your investment safety is my priority. I employ robust risk management techniques to protect your capital while seeking profitable opportunities. Adaptability: The forex market is ever-changing, and I pride myself on being adaptable and responsive to market shifts. This agility allows me to seize opportunities as they arise and mitigate potential risks. Services Offered: Live Trading Accounts: I can manage live trading accounts with a focus on consistent profitability. My strategies are tailored to meet your specific investment objectives. Prop Firm Accounts: Looking to maximize the potential of a prop firm account? I have the skills and experience to navigate the unique challenges and opportunities they present. Personalized Trading Plans: Every investor is unique. I create customized trading plans that align with your risk tolerance, investment goals, and market outlook. Let’s Achieve Financial Success Together Forex trading is not just my profession; it’s my passion. I am committed to delivering excellence and helping my clients succeed in the financial markets. If you are ready to take your trading to the next level, let’s connect and discuss how I can contribute to your success. Contact Me Today: Let’s explore how my forex trading expertise can benefit you. I look forward to the opportunity to work together and achieve outstanding results.
    Featured Skill Account Management
    Financial Trading
    Foreign Exchange Market
    Forex Trading
    Financial Analysis
  • $50 hourly
    • 5.0/5
    • (1 job)
    Welcome!!! My name is Muslim (AbulHussain) a highly skilled Forex robot developer and prop firm challenge expert with extensive experience in creating profitable automated trading systems and helping traders pass prop firm challenges. Proficient in MQL4/5, Python, and other programming languages. I have a high record of delivering high-performance Forex robots and assisting traders in achieving success in prop firm challenges. About Me: As an expert Forex robot developer and prop firm challenge specialist, I have honed my skills in creating advanced automated trading systems that generate consistent profits. My expertise includes: Developing high-performance Forex robots using MQL4/5 and Python Creating custom trading strategies and algorithms Optimizing and refining existing trading systems Assisting traders in passing prop firm challenges (FTMO, Fundednext, Alpha Capital, etc.) Providing expert guidance on Forex trading and risk management Trade copier Services Offered: Forex Robot Development Prop Firm Challenge Assistance Custom Trading Strategy Creation Algorithm Development Trading System Optimization Forex Trading Guidance and Mentorship Ctrader Traderlcker Inbox me let discuss on how you can be profitable in the forex market.
    Featured Skill Account Management
    AI Trading
    Cryptocurrency Trading
    TradingView
    Financial Trading
    Derivatives Trading
    Trading Strategy
    Trading Lesson
    Trading Automation
    Trading Language
    cTrader
    Bot
    Foreign Exchange Market
    Forex Trading
    Bot Development
  • $50 hourly
    • 5.0/5
    • (6 jobs)
    Unlock the Power of Automated Trading with Our Expert Forex Trading Bot & HFT Bot Development Services! Take your trading to the next level with our cutting-edge Forex trading bot and HFT bot development solutions! Our team of expert developers and traders will work with you to design and build a custom bot tailored to your specific trading strategy and goals. Benefits: - Maximize profits and minimize losses with automated trading - Execute trades at lightning-fast speeds with our HFT bot solutions - Advanced risk management and trade optimization - Customizable to fit your unique trading style and goals - 24/7 trading with minimal human intervention Our Expertise: - 5+ years of experience in Forex and HFT bot development - Proven track record of successful bot deployments - In-depth knowledge of trading platforms and APIs - Expertise in machine learning and algorithmic trading
    Featured Skill Account Management
    Bot Development
    Chatbot
    Chatbot Development
    Bot
    Forex Trading
    Foreign Exchange Market
    Key Account Management
  • $20 hourly
    • 5.0/5
    • (2 jobs)
    💥 Are you a Business Owner looking to grow your customer base or do you need help running your Call Center, I am an expert in Technical Sales, Sales Development, Quality Analyst, Virtual Assistant, Technical Support, and Customer Support with 11 years of working experience with 8 companies. Here is what I will bring to help grow and manage your Call Center: 💥 The Call Centre agents will be selected through a rigorous recruitment process and receive comprehensive training in your company's products/services, values, and customer service standards. This will ensure a seamless extension of your brand and a consistent customer experience. 💥 We will implement cutting-edge technology, including secure cloud-based platforms, CRM software, and data encryption with the help of your data privacy team to ensure seamless and secure operations. Our team will strictly adhere to data protection and privacy regulations, providing a safe environment for handling customer data. 💥 Below are the training services I would provide. A. Customer Service: * communication skills (phone, email, live chat) * Technical support and issue resolution/problem-solving skills. * Order processing and tracking B. Virtual Assistants: * Handling administrative tasks (scheduling, data entry, travel arrangements) * Email management and correspondence * Research and data analysis * Calendar management and appointment scheduling C. Sales Agents: * Outbound sales calls and lead generation * Inbound sales inquiries and aftersale support. * Sales script customization and optimization * Sales reporting and analysis I will offer you a 2-day free soft skill training after which you can decide whether to hire me or not. Chat with me to discuss more on this and other benefits.
    Featured Skill Account Management
    Data Entry
    Administrative Support
    Email Campaign Setup
    Microsoft Teams
    Virtual Assistance
    Virtual Case Management VCM
    Slack
    Microsoft Dynamics CRM
    Five9
    Sales Development
    Pre-Sales
    Zendesk
    Technical Support
    Zoho CRM
  • $15 hourly
    • 4.7/5
    • (18 jobs)
    I help businesses build lasting customer relationships by combining customer success, onboarding, and project management to improve retention and drive growth. Whether it's guiding users through onboarding, managing projects to meet deadlines, or optimizing customer engagement strategies, I bring a hands-on, results-driven approach. With experience in SaaS, EdTech, and service-based industries, I specialize in: Customer Success & Onboarding – Designing structured onboarding journeys, reducing churn, and improving product adoption. Project & Account Management – Coordinating teams, streamlining workflows, and ensuring seamless customer experiences. Retention & Expansion – Identifying risks, increasing engagement, and uncovering upsell opportunities. Technical Support & CRM Optimization – Skilled in HubSpot, Salesforce, Zendesk, NetSuite, and other tools to improve processes and efficiency. I thrive in fast-paced, customer-obsessed environments where I can make an impact. Let’s work together to turn customers into loyal advocates!
    Featured Skill Account Management
    Communications
    Ticketing System
    Product Support
    Relationship Management
    Troubleshooting
    Agile Project Management
    Phone Support
    Decision Making
    Time Management
    Project Planning
    Product Knowledge
    Customer Support
    Customer Satisfaction
    Project Management
  • $30 hourly
    • 5.0/5
    • (5 jobs)
    **Greetings! ⭕ I am an accomplished Customer Success Manager, Technical Account Manager, and seasoned Customer Support Trainer, having trained over 30,000 individuals in customer service excellence. With more than seven years of experience, I bring a powerful combination of technical expertise, product support, and client onboarding mastery. My mission is to create exceptional customer experiences, driving retention, and transforming customers into enthusiastic brand advocates. Professional Experience: As a Technical Account Manager, I have successfully managed client relationships, ensuring seamless integration and maximizing the value of products and services for businesses. My background in technical support has equipped me with the skills to troubleshoot and resolve complex issues, providing clients with effective solutions that drive satisfaction and success. Client Onboarding Excellence: I specialize in optimizing client onboarding processes, ensuring a smooth transition for new customers. From initial setup to post-launch support, I help clients feel supported and confident, paving the way for long-term relationships. Technical Expertise & CRM Proficiency: With expertise across multiple Customer Relationship Management (CRM) systems and software platforms, I streamline workflows, improve customer interactions, and deliver tailored solutions that meet client needs. My technical background allows me to bridge the gap between customer needs and technology, ensuring a seamless user experience. Key Skills and Expertise: Customer Support Trainer: Trained over 30,000 professionals in customer service best practices, driving excellence across the board. Technical Account Management: Successfully managed accounts by offering personalized technical support and strategies to maximize product value. Technical Support: Resolved complex technical issues, helping clients overcome challenges and unlock the full potential of the products they use. Product Support: Empowered clients to maximize their use of software and tools, ensuring they achieve their goals efficiently. Client Onboarding Specialist: Designed and implemented streamlined onboarding processes, fostering positive experiences from day one. CRM Mastery: Skilled in managing and optimizing various CRMs to enhance customer engagement and satisfaction. Software Expertise: Proficient in various tools that enhance technical support and customer success initiatives. Why Choose Me: Results-Oriented: I deliver measurable outcomes that drive customer satisfaction, loyalty, and long-term business growth. Adaptability: I thrive in fast-paced, dynamic environments, quickly adapting to new technologies and industry trends. Excellent Communication: My clear, concise communication ensures that clients are always informed and confident in their decisions. Continuous Learning: I stay ahead of industry developments, incorporating the latest trends and techniques into my customer success strategies. Let’s Connect: I am eager to leverage my skills as a Customer Success Manager and Technical Account Manager to help your business thrive. Let’s discuss how my experience in customer support, technical account management, and client onboarding can positively impact your organization.
    Featured Skill Account Management
    Customer Service Training
    Customer Relationship Management
    Customer Engagement
    Customer Retention
    Relationship Management
    Customer Onboarding
    Technical Accounting
    Inbound Marketing
    Zapier
    Customer Support
    Zendesk
    Email Support
    Product Onboarding
    Technical Support
  • $20 hourly
    • 5.0/5
    • (7 jobs)
    Your Success is My Mission! Dynamic Customer Success Manager with 5+ years of experience driving customer retention, satisfaction, and growth. Proven ability to build and nurture strong client relationships, streamline processes, and implement strategic initiatives that maximize customer success. Passionate about delivering exceptional service in fast-paced, high-growth environments. I take ownership of every customer interaction, ensuring seamless onboarding, proactive issue resolution, and continuous engagement to reduce churn and increase lifetime value. Deadlines are sacred to me, and I excel at organizing, prioritizing, and multitasking to ensure projects are delivered on time. With flexibility to work across time zones, I am dedicated to providing top-tier service to global clients. 💡 Tech-Savvy & Process-Oriented: Proficient in Salesforce, Zendesk, Monday.com, Notion, Slack, Google Suite, Microsoft Office, and other CRM/help desk platforms. I embrace technology to enhance workflows and create efficiencies that drive success. 📈 Key Skills: ✅ Customer Success & Retention ✅ Client Relationship Management ✅ Churn Reduction & Performance Analysis ✅ Onboarding & Training Programs ✅ Strategic Growth Planning ✅ Customer Support & Issue Resolution ✅ Email & Phone Support ✅ Lead Generation & Market Research 🚀 Committed to Excellence: ✔️ 100% Client Satisfaction Guarantee ✔️ 100% Quality Work Guarantee
    Featured Skill Account Management
    Problem Resolution
    Agile CRM
    Customer Relationship Management
    Customer Satisfaction
    Customer Feedback Documentation
    Light Project Management
    Customer Onboarding
    Product Knowledge
    Customer Experience
    Communication Skills
    Customer Support
  • $20 hourly
    • 5.0/5
    • (1 job)
    A professional Virtual Assistant who has great oral and written skills, maintain professionalism and is extremely reliable. I produce error-free content and have the skills and attention-to-detail to edit your work. I am resourceful, self motivated, detail-oriented and well organized and able to easily adapt to rapid changes in client's preferences. I also have basic accounting skills and also highly confidential. Proficiency in Google workspace tools and Microsoft office tools.
    Featured Skill Account Management
    Google Sheets
    Virtual Assistance
    Administrative Support
    Slack
    Google Forms
    Google Docs
    Microsoft Office
    Document Conversion
    Microsoft Excel
    Typing
    Data Entry
    Content Writing
    Editing & Proofreading
    Article Writing
  • $12 hourly
    • 5.0/5
    • (27 jobs)
    Hi there! Your business deserves a go-to specialist for boosting customer satisfaction and driving sales growth. With a robust background in customer service and sales, I’m passionate about meeting your business’s needs by providing exceptional support and ensuring a seamless customer journey. Why Choose Me? 1. Swift and Efficient Responses: I understand the importance of timely communication. I ensure prompt responses to all customer inquiries across emails, social media, and other channels, even during evenings and weekends. 2. Boosting Customer Retention: My proactive approach has led to a 40% increase in client retention. I focus on personalized support and account management to keep your customers happy and loyal. 3. Sales Excellence: With experience in generating leads and exceeding sales targets, I’m committed to driving your sales growth. I tailor my approach to meet each customer's unique needs, ensuring they receive the best solutions. 4. Expert CRM Management: Proficient in Salesforce, Zendesk, and HubSpot, I maintain accurate records and streamline your sales and support processes for efficiency and effectiveness. 5. Technical Savvy: From G-Suite and Dropbox to Stripe payment processing, I leverage the right tools to ensure smooth operations and flawless transactions. Key Skills: 1. Exceptional Customer Service 2. Sales Growth and Lead Generation 3. Account Management 4. Proficiency with CRM Systems (Salesforce, Zendesk, HubSpot) 5. Organizational and Communication Skills 6. Technical Proficiency with G-Suite, Dropbox, Stripe Your business deserves a specialist who can ensure smooth, efficient sales and support processes while keeping your customers delighted. Let’s connect and discuss how my expertise can meet your needs and drive your success!
    Featured Skill Account Management
    Administrative Support
    Client Management
    Telemarketing
    Email Outreach
    Email Support
    Online Chat Support
    Phone Support
    Lead Generation
    Sales Development
    Marketing
    Customer Support
    Customer Service
    Customer Care
    Sales
  • $8 hourly
    • 5.0/5
    • (9 jobs)
    I have 4 years of experience working as an Administrative Assistant and a Customer Service Personnel. From replying mails to handling incoming and outgoing calls, to Social Media Management to handling irate customers by listening to them and proffering solutions and other aspects of business. I have proven abilities in working with people to successfully accomplish goals. Most importantly I have a combination of skills that enable me to relate with clients and deliver exceptional results. My communication and interpersonal skill is rated as top notch. With these skills, I am able to effectively work in a team and resolve customer service issues. I am a smart and organized individual seeking an Administrative position, Customer Service or Office Management in a workplace where I can use my organizational skills, coordination, self motivation and proactive efforts to ensure efficient work place functioning and growth stimulation. My ICT knowledge cannot be oversized too. I am excited to find a role where I can leverage and expand my skill-set while also learning, growing and contributing immensely to the company's productivity. I will also share my wealth of experience. I look forward to working with you. Thank you.
    Featured Skill Account Management
    Community Management
    Transcript
    Technical Support
    Email Support
    Media & Entertainment
    Appointment Setting
    Data Entry
    Project Management
    Office Administration
    Customer Support
    Administrative Support
    Virtual Assistance
    Online Chat Support
    Social Media Management
  • $15 hourly
    • 5.0/5
    • (10 jobs)
    Hello 👋🏼 Thank you for visiting my profile, happy to see you here! My name is Ikilima Usman and I am an experienced Virtual Asistant. working for already 5 years. I am an expert in what I do. I can help you manage your social media profiles, build a community, engage with your audience I help various businesses and individuals to reach their goal of success through Social Media Management. I also specialize in Hausa Transcription, NFT, Discord, Crypto, LinkedIn, Instagram, Pinterest, Twitter, etc. My Top Skills include: Discord Moderator Community management Account Management Administration Hausa transcription Translation jobs Social Media Management Chat Support Account set up My goal as an Upwork contractor is to work smart and hard using my skills to the utmost with the clients' satisfaction. I believe that honesty and communication are the keys for a successful and great partnership. I am looking forward to showcase my skills and be part of your success. Whether you need my assistant for long term or short term, feel free to reach out! Thank you
    Featured Skill Account Management
    Discord Whitelist
    Community Management
    Customer Care
    Phone Support
    Social Media Account Setup
    Online Chat Support
    Discord
    Blockchain, NFT & Cryptocurrency
    Virtual Assistance
    Customer Support
    Social Media Engagement
    Hausa
    English
    General Transcription
  • $30 hourly
    • 4.9/5
    • (10 jobs)
    As an experienced Brand Partnership Account Manager helping brands and agencies to manage Influencer Marketing and User-Generated Content (UGC) Campaigns, I bring a wealth of experience in orchestrating campaigns that amplify brand presence and drive engagement. My expertise lies in identifying and collaborating with influencers across platforms like Instagram, TikTok and YouTube to create authentic content that resonates with target audiences.​ Key Skills: Influencer Outreach & Negotiation: Proficient in identifying niche-relevant influencers, initiating contact, and negotiating mutually beneficial partnerships to enhance brand visibility.​ Campaign Strategy & Management: Experienced in developing and executing comprehensive influencer marketing campaigns, ensuring alignment with brand objectives and timely delivery.​ Content Review: Skilled in collaborating with influencers to produce engaging UGC that aligns with brand voice and appeals to the target demographic.​ Data Analysis & Reporting: Great at analyzing campaign performance metrics to derive actionable insights, optimize strategies, and demonstrate ROI.​ Relationship Building: Strong ability to foster and maintain long-term relationships with influencers, affiliates, and brand stakeholders, ensuring ongoing collaboration and success.​ Notable Achievements: Enhanced Brand Awareness: Successfully managed influencer partnerships that led to a significant increase in brand visibility and audience engagement.​ Sales Growth: Implemented influencer marketing strategies that contributed to a notable uptick in sales within a defined timeframe.​ My approach combines strategic planning, creative scripting, and data-driven decision-making to deliver impactful influencer marketing initiatives. By staying attuned to industry trends and maintaining a robust network of influencer relationships, I ensure that the brands I work with remain at the forefront of the digital landscape.​ Let's collaborate to elevate your brand/agency through authentic influencer partnerships and compelling user-generated content. Hit the Hire button or send me a message lets create magic together. Talk soon, Oluchi
    Featured Skill Account Management
    Content Strategy
    Marketing Strategy
    Social Media Advertising
    Marketing Automation
    Partnership & Collaborations Outreach
    Business Operations
    Client Management
    Customer Onboarding
    Customer Support
    Project Management
    Campaign Management
    Influencer Marketing
    Team Management
    Communications
  • $20 hourly
    • 5.0/5
    • (15 jobs)
    Experienced Virtual Assistant dedicated to delivering top-notch support. Services include: - Virtual Assistance (Email Management, Calendar Organization, Task Management) - Technical/Customer Support (Help Desk, Troubleshooting, Chat Support) - Content Moderation (Online Community Management, Social Media Management) - Project Coordination - CRM Management (Trello, ClickUp, Zendesk) - Online Community Management - Social Media Management If you're looking for a dedicated, experienced, and passionate virtual assistant, please send me a message or an invite to discuss your needs. I look forward to working with you. Cheers!
    Featured Skill Account Management
    Administrative Support
    Virtual Assistance
    English
    Email Communication
    Data Entry
    Communications
    Executive Support
    Project Management
    Email Support
    Customer Support
    Technical Support
    Customer Service
  • $20 hourly
    • 4.9/5
    • (15 jobs)
    Hi, I’m Dominion — a dedicated UGC content creator and video editor with over 3 years of experience helping brands and creators craft engaging, high-quality content. My expertise lies in producing user-generated content and editing videos that captivate audiences and drive results. From YouTubers to brands, I’ve worked with diverse clients to deliver creative solutions tailored to their unique needs. Why work with me? Proven Success: Great Job Success score on Upwork. Detail-Oriented: I ensure every project meets and exceeds expectations. Timely Delivery: Reliable turnaround times for all assignments. Whether you need UGC to boost your brand’s visibility or a skilled editor to refine your videos, I’m here to help. Let’s collaborate to bring your vision to life!
    Featured Skill Account Management
    Video Post-Editing
    Social Media Account Integration
    Social Media Icon Integration
    Social Media Icon
    Virtual Assistance
    Video Editing
    Video Design
    Video Intro & Outro
    Instagram Marketing
    Social Media Engagement
    Social Media Content Creation
    Social Media Account Setup
    Social Media Advertising
    Social Media Management
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    I am a Certified procurement and supply chain specialist with over 13 years of experience managing multiple procurement and logistics contracts. Experienced in managing supplier development efforts, ensuring compliance with specifications, and acting as liaison with critical suppliers. I have skills in Sourcing, Negotiation, vendor management, Interpersonal Skill, Operations Management, Contract Management, Vendor Selection, Due Diligence and Compliance, and Account Management. I am a graduate of Computer Science with a Diploma and an Advanced Diploma in Procurement and supply from the Chartered Institute of Procurement and Supply (CIPS) UK. I am result oriented, proactive, and good at time management. Ability to work remotely with little or no supervision. Known for working effectively with all levels of management in a cross-multifunction team environment.
    Featured Skill Account Management
    Sourcing
    Price & Quote Negotiation
    Administrative Support
    Due Diligence
    Customer Service
    Time Management
    Customer Support
    IT Procurement
    Technical Support
    Contract Negotiation
    Logistics Management
    Supply Chain Management
    Data Management
    Email Support
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    Behind every thriving real estate business or short-term rental portfolio, there’s a reliable, detail-obsessed VA making sure everything runs like clockwork. That’s where I come in. I specialize in real estate operations, property management support, and short-term rental (STR) co-hosting. Whether it’s listing optimization, guest communication, calendar management, or CRM setup, I handle the backend so you can focus on closing deals and maximizing bookings. 🔹 Short-Term Rental & Airbnb Support Manage 20+ unit portfolios, ensuring smooth operations Handle guest inquiries, booking confirmations, and issue resolution Oversee dynamic pricing strategies (Beyond Pricing, PriceLabs) Manage listings on Airbnb, VRBO, Booking.com, and Zillow Coordinate with cleaning and maintenance teams to maintain 5-star ratings 🔹 Real Estate Admin & Operations Support Manage MLS listings, property descriptions, and Zillow updates Oversee CRM systems (HubSpot, Zoho, Follow Up Boss, GoHighLevel) Handle lead generation and appointment setting for realtors Assist with contract preparation, tenant screening, and lease coordination Organize Google Drive, property documents, and reports 🔹 Why Work With Me? ✅ Industry Experience: 3+ years in real estate support & short-term rental management ✅ Tech-Savvy: Proficient in Guesty, OwnerRez, Smoobu, Beyond Pricing, and Hospitable ✅ Detail-Oriented: I ensure nothing slips through the cracks—whether it’s a booking request, a maintenance issue, or a follow-up email ✅ Results-Driven: My support helps property owners increase occupancy rates, guest satisfaction, and overall efficiency Let’s discuss how I can help take your real estate business to the next level. Message me today! Skills Executive Assistance - Calendar & Email Management - Travel Coordination - Meeting Scheduling - Task Prioritization - Executive Support - Operations Assistant - Personal Assistant - Research Assistant - Workflow automation • Real Estate Virtual Assistant • Real Estate Admin Support • Real Estate Operations • Property Management Assistant • Real Estate CRM Management • Transaction Coordinator • Lead Generation for Realtors • Real Estate Data Entry • Real Estate Appointment Setting • Property finder • Rents, Rentals General STR & Airbnb VA: • Airbnb Virtual Assistant • Short-Term Rental Manager • Vacation Rental Management • Airbnb Co-Host • Listing Optimization • Airbnb Calendar Management • STR Guest Communication • Rental Property Assistant • Booking Platform Management Dynamic Pricing Strategies ✔ Airbnb Revenue Management ✔ Airbnb Pricing Strategy ✔ Airbnb Calendar Management ✔ Hospitality Virtual Assistant Platforms managed ✔ Airbnb Management ✔ Booking.com Management ✔ Vrbo Management ✔ Zillow Rental Manager ✔ Hospitable VA ✔ Smoobu VA ✔ Guesty VA ✔ OwnerRez VA ✔ Hostaway VA ✔ Beyond Pricing VA ✔ PriceLabs VA Tasks checked! ✔ Property Management CRM ✔ Rental Property Coordination ✔ Rental Property Marketing ✔ Airbnb SEO & Optimization ✔ Rental Listing Optimization ✔ Channel Management for Short-Term Rentals ✔ Guest Experience Optimization ✔ Dynamic Pricing for Airbnb & STRs ✔ Property Maintenance Coordination Administrative Assistant - Document Management - Data Entry & Research - Workflow Optimization - Project Management - Team Collaboration - Data Entry & Document Management - Customer Support & CRM Management - Operations Assistant - Operations Management - Process Automation - Workflow Optimization Client Acquisition & Retention - Lead Generation - CRM Management - Customer Support - Sales Support - Client Relationship Building - List building - Data cleaning Digital Marketing - Social Media Strategy - Content Creation - Email Marketing - SEO & Keyword Research - Analytics & Reporting Customer Support & Technical Support - Issue Resolution - Technical Troubleshooting - Client Engagement - Customer Success Tools: Google Suite (Docs, Sheets, Calendar), Microsoft Office (Word, Excel, PowerPoint) , ClickUp, Trello, Notion, Motion AI, Slack, Zoom, HubSpot, Zendesk, Zoho, Freshdesk, Hootsuite, Buffer, Sprout Social, Canva, Later, MailChimp, HubSpot (Email Marketing), Gohighlevel, Real Estate CRM (Top Producer, BoomTown, kvCORE, Propertybase) Zillow, Dotloop, DocuSign, MLS Systems, Zillow, Premier Agent, Zillow Rental Manager, CoStar, AppFolio, Buildium, Todoist, Airbnb, Booking.com, Vrbo, Furnish Finder, Thumbtack etc I'll be happy to meet you 😊
    Featured Skill Account Management
    Business Operations
    Real Estate Investment Assistance
    Real Estate Listing
    Rental Agreement
    Executive Support
    Email Communication
    Virtual Assistance
    Administrative Support
    Client Management
    Customer Relationship Management
    Real Estate Virtual Assistance
    Personal Administration
    Travel Planning
    Calendar Management
  • $5 hourly
    • 5.0/5
    • (1 job)
    WELCOME TO MY PROFILE! 👋😍 Quality Matters. Don’t Waste Your Money and Time. Trust me to handle the tasks that slow you down so you can focus on scaling and growing your business! ⭐⭐⭐⭐⭐ I recently received a 5-star rating from my first client, and I’m excited to bring the same level of excellence to your business. Are you struggling with overwhelming administrative tasks, missing deadlines, or not having enough time for strategic planning? I’m here to help! As a highly experienced Account Manager and Administrative Professional with over 5 years of expertise, I specialize in delivering top-notch customer service, sales operations, and administrative support. I empower professionals to reclaim their time, enhance operations, and increase productivity. In return, you get the freedom to focus on growing your business. How I Help You Achieve Success Build and maintain strong client relationships, ensuring satisfaction and retention. Email, phone, and live chat support to ensure customer satisfaction and loyalty. Enhance your sales processes, manage pipelines, and optimize CRM systems like HubSpot for seamless operations. I specialize in closing high-value deals and driving revenue growth through strategic outbound sales efforts. Identify business opportunities, nurture leads, and support client acquisition efforts. Efficient workflows, prioritization, and deadline management to keep your business on track. Manage schedules, set reminders, and handle meeting coordination with ease. From B2B marketing to sales management, I help you craft strategies that drive results. SERVICES I OFFER WITH A SMILE 😀 Account Management: Client relationship building, retention, and satisfaction. Customer Service: Email, live chat, and phone support. Sales Operations: CRM management, high-ticket closing, and outbound sales. Administrative Assistance: Data entry, spreadsheet maintenance, and file management. Lead Generation & Research: Identify and nurture potential clients. Project Management: Keep your projects on track and deliverables on time. Invoicing & Light Bookkeeping: QuickBooks, Xero, and more. Social Media Management: Boost your online presence. Appointment Scheduling: Never miss a meeting again. Email Management: Keep your inbox organized and efficient. INDUSTRIES I SERVE Real Estate E-commerce Media Companies Educational Institutions B2B Marketing & Sales 𝐖𝐡𝐲 𝐌𝐞? 𝐇𝐞𝐫𝐞’𝐬 𝐭𝐡𝐞 𝐒𝐢𝐦𝐩𝐥𝐞 𝐓𝐫𝐮𝐭𝐡: 🪄 You're Overwhelmed: Your to-do list is a mile long. I'm here to trim it down to size, tackling each task with precision and efficiency. 🪄 You Value Time: Every minute spent on administrative or sales tasks is a minute not spent growing your business. I give you those minutes back. 🪄 You Seek Peace of Mind: Missed a meeting? Forgotten an email? Not on my watch. I keep the gears running smoothly, so you don’t have to worry. 🪄 You Need a Quick Learner: New tools or software? I’m on it. You won’t have to spend time training me; I adapt quickly to fit into your workflow seamlessly. 🪄 You Appreciate Privacy: Your business information is safe with me. I understand the value of confidentiality and uphold it in all I do. Let’s Collaborate! I’m available for: ✅ Long-Term Contracts ✅ Short-Term Projects ✅ Hourly & Fixed-Rate Agreements Let’s work together to take your business to the next level! SKILLS Account Management Client Relationship Management Sales Operations CRM Management (HubSpot, Salesforce, etc.) High-Ticket Closing Outbound Sales Lead Generation B2B Marketing Sales Development Customer Service Excellence Administrative Support Virtual Assistance Executive Support Email & Phone Communication Data Entry & CRM Management Google Workspace & Microsoft 365 Project Management & Scheduling Marketing Strategy Relationship Management Let’s connect and create something amazing together! Send me a message or invite me to discuss how I can help you optimize your operations, boost your sales, and achieve remarkable business results. Chat with me here through Upwork’s message room. 💯 CLIENT SATISFACTION GUARANTEED
    Featured Skill Account Management
    Cold Email
    Sales Development
    Customer Satisfaction
    Customer Service
    Online Research
    Scheduling
    Email Communication
    Personal Administration
    Lead Generation
    Project Management
    Online Chat Support
    General Office Skills
    Administrative Support
    Virtual Assistance
  • $20 hourly
    • 5.0/5
    • (19 jobs)
    No business deserves to be held back by overwhelming admin tasks, missed deadlines, or an overflowing inbox. Yet, so many organizations, and entrepreneurs find themselves drowning in daily operations instead of focusing on growth. That’s where I come in. For the past five years, I’ve helped business owners reclaim their time by: ✅ Crafting schedules that freed up 20+ hours weekly for high-impact work. ✅ Coordinating remote teams across multiple time zones to keep projects on track. ✅ Managing inboxes and workflows, turning chaos into seamless efficiency. ✅ Organizing data and admin systems, saving clients hours of frustration. Why work with me? I’m not just a Virtual Assistant; I’m your problem solver, your productivity partner, and your cheerleader in the background. Services I offer: ✔Calendar Management ✔Project Management ✔Inbox Management ✔Expense Tracking ✔Team Management ✔Data Entry and Organization ✔Social Media Management ✔Content Creation and Repurposing ✔Document Preparation ✔Account Management ✔Customer Support ✔List Building ✔Travel Coordination ✔Prompt Email and Chat Responses ✔Conflict Resolution ✔Research and Data Analysis And more! Tools and Software ✔Trello ✔Asana ✔Basecamp ✔Sling ✔Meta Business Suite ✔Hootsuite ✔Sermonshots ✔Subsplash ✔Zoho Books ✔Notion ✔Hubspot ✔Seamless.io ✔Apollo.io ✔Mailchimp ✔Canva ✔Wrike ✔Monday.com And more! Let’s make your to-do list disappear and your goals visible! Message me today, and let’s talk about how I can help you reclaim your time and grow your business.
    Featured Skill Account Management
    Business Operations
    Asana
    Digital Project Management
    Data Entry
    Personal Administration
    Wrike
    Executive Support
    Canva
    Customer Retention
    Virtual Assistance
    Calendar Management
    Administrative Support
    Email Support
  • $15 hourly
    • 5.0/5
    • (1 job)
    I’m a Customer Service Professional with lots of experience in Office365 Cloud Technology, People Management, Processing of Customer requests and Complaints via CRM, Cross selling company's products and services, all this I can execute with relative ease. I’m experienced and have acquired and Mastered the use of Microsoft365 Apps, Exchange Online, SharePoint, Microsoft OneDrive for Business and Microsoft Outlook. I have excellent communication skills including ability to influence and negotiate, open minded, able to share information, transfer knowledge and expertise to team members. I’m also a skilled Virtual Assistant, Content creator, Social Media marketer. A have developed a professional skill of written and verbal communication skills, so let’s keep in touch and communicate.
    Featured Skill Account Management
    Computer
    Management Skills
    Office 365
    Microsoft Outlook
    Content Creation
    Writing
    Microsoft SharePoint
    Microsoft Office
    Business Management
    Customer Service
    Computer Hardware
    Content Writing
  • $10 hourly
    • 5.0/5
    • (1 job)
    Planning and organising administrative businesses can be very tasking and time-consuming especially generating leads and getting clients to foster the commercial goals of the organization, so that is where I come in. ✅MY EXPERTISE With my virtual experience in the food, entertainment real estate, oil and gas and cryptocurrency industries, I can help you with • Database Management • Data Archiving • Phone Number Research • Real Estate Agent Email List • Email Management • Product Listing • Property management • Competitor analysis • Sales, and Management • Inventory data entry • Travel Itinery • Microsoft Office suite, • Data Entry/Sorting • Web and Online Research • Voice Overs and Transcribing • Calendar Management and Organization • Presentations and Slide. ✅MY SKILLS • Negotiation • Time management • Communication • Time management • Problem-solving • Attention to detail • Flexibility All I am here to do is help. SEND AN INVITE LET'S GET STARTED.
    Featured Skill Account Management
    Travel Itinerary
    Appointment Setting
    Scheduling
    Administrative Support
    Email Support
    Travel Planning
    Google
    Voice-Over
    Virtual Assistance
    Calendar Management
    Real Estate
    Data Entry
    Microsoft Office
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