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A few months ago, a client came to me with a Skool community that had real potential, but it wasn’t working. No structure. Low engagement. Members joining but not staying. And no clear system turning attention into long-term growth. He didn’t need just a setup. He needed a community that actually works. So I rebuilt everything from the ground up, positioning, structure, content flow, and engagement strategy. Not just design, but the psychology behind why people stay, participate, and keep coming back. Within a short time, his Skool community shifted from inactive to active, structured, and value-driven. Members weren’t just joining they were engaging consistently and sticking around. That’s what I do. I’m a Skool Community Growth & Membership Expert, also working across Circle.so, Mighty Networks, and GoHighLevel (GHL), helping creators, coaches, and educators turn ideas into active, profitable communities that don’t just exist—but grow, retain members, and build real long-term value. I don’t “set up platforms.” I build community systems that keep people engaged and invested. What I can do for you: Build or fully set up your Skool, Circle.so, Mighty Networks, or GHL community from scratch Design a clear, structured, and high-converting community experience Set up courses, content flow, funnels, and member journeys inside your platform Integrate GoHighLevel (GHL) automations for onboarding, engagement, and retention Improve engagement, retention, and long-term community activity Position your offer so people actually want to join and stay What you get when you work with me: -A professionally built community that feels active, valuable, and premium -A structure designed to keep members engaged daily -Clean organization for content, courses, funnels, and discussions -Automation systems that reduce churn and increase member lifetime value -A clear strategy for growth, engagement, and monetization -A partner focused on building something that lasts, not just launching it Most communities fail not because of the platform, but because of the system behind them. I make sure yours isn’t one of them. If you’re serious about building a Skool, Circle, Mighty Networks, or GHL-powered community that actually grows and retains members, send me a message and let’s build it properly from the start. skool community skool expert skool setup skool community builder skool growth skool membership community skool course setup skool community manager skool engagement skool monetization skool automation skool onboarding skool content upload skool course upload skool community design skool community setup skool admin skool virtual assistant community manager membership site setup online community building community growth expert engagement strategy community setup consultant skool optimization skool retention skool member management skool structure skool funnel setup skool digital community skool coaching community skool course creator setup community platform setup skool customization skool integration skool branding skool posting skool content organization skool community launch skool creator community skool group setup skool paid community skool subscription community

Hey, Are you ready to reclaim your time and focus on what you do best? I don’t just "check boxes." I look for ways to optimize your workflows so you never have to solve the same problem twice. With a proactive mindset and a commitment to reliability, I act as an extension of your brand. 🔹I understand growing your vision can be challenging. My exceptional administrative support and project management has helped businesses to grow their services. My clients have achieved predictable 15% growth while maximizing revenue and profit. 💥My assistance and support goes beyond just skills. It's research, strategy, passion, and dedication, all in one! Hand over your projects, administrative tasks and business operations heavy lifting to me, and focus on what you excel at! With extensive experience recruiting, hiring, and managing talents across platforms like Upwork, LinkedIn, Indeed, and Handshake, I understand the complexities of finding the perfect fit for your company. 🚀I am ready and willing to offer you the following services: 🔹I ensure a smoother candidate management process, addressing your pain points by attracting highly qualified professionals. 🔹I employ TalentLMS to provide customized training programs, equipping new hires for success. 🔹 I facilitate an onboarding process that integrates new employees swiftly and effectively into your organizational fabric, mitigating the risks of prolonged adjustment periods. I will assist you in handling various Administrative tasks, Customer Support tasks, Store sensitive Information and Manage your Social Media Pages. 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠: ✅ Recruitment and Human Resource Management (July 2024) ✅ HubSpot Customer Service Training, HubSpot Academy (September 2021) ✅ Licensed Pharmacist (July 2019) ✅ Writing in the Science, Stanford Online (Jan 2023) ✅ Project Management Skills for Leaders, Project Management Institute (August 2024) Key Skills 📌 Tech Startups: Experience in project management assisting technological startups with data management and research. 📌 Medical Expertise: Knowledge in medical terminology, appointment scheduling, and medical record management for your medical and wellness practice. 📌 Healthcare Industry: Well-versed in supporting medical practices, ADHD, Psychiatry, Mental Health, Nutrition and Clinics. 📌 Pharmaceutical Industry: Proficiency in drug research, regulatory compliance, and pharmaceutical data management. Why choose me? I am passionate and detailed oriented professional. You can rely on me for anything, from every missing comma to double spaces, my eye catches every flaw. Plus my years of experience gives me insight in various aspects of a successful business. Don't believe me, here are some of what my Upwork clients have to say: 🌟"Thank you Mercy for being that quick and accurate with translating, proofreading and editing our documents. She paid attention to details, she understood the assignment and it was a pleasure working with her and we will definitely get back to her as often as we need her services! Totally recommendable!" SEB CONSULT 🌐 🌟 "Mercy writes in a very clear and professional style. She exceeds all of the client's requirements. She has turned around her assignments well ahead of the deadlines and has been very responsive on UpWork. I plan to continue to assign her milestones well into the future." Osinakachi A. 🌟 "Great skills and great cooperation from Mercy, keeping time is well mastered by her. She delivered good work on the medical assistant project and her communication was top-notch. She was very supportive throughout. Thank you again for your good work and commitment! I highly recommend her and will definitely work with her in the future! Goodlucks Mercy!" Omo E. 🌟 "Working with Mercy was easy. She completed the job prior to the deadline and requested notification of changes necessary within the timeframe. The brief was followed with the presentation clear and the document written to the audience described. Communication from Mercy was regular, clear and efficient." Prof. Gloria E. I can communicate with clients via phone, live chat, or email, and I’ve worked with these tools: - EHR Tools -DrChrono, Athena, CharmHealth, EnsoraHealth, etc. -Sales Outreach: Mailchimp, Apollo, Slack, Freshdesk, & Salesforce. - Social Media Management & Scheduling: Instagram, Whatsapp, Facebook, LinkedIn, Pinterest, Canva, and WordPress. - Administrative & Project Management Tools: Trello, Asana, Monday, Google Calendar, ClickUp, Eventbrite, and Microsoft Office Suite. - Collaboration & Teamwork: Google Suite (Docs, Sheets, Slides), Google Meet, Zoom. Send me a direct message, or ‘Invite to Job’ to connect with me! Or just HIRE ME! I'm available for a quick call to discuss your business goals! Let's talk, Mercy A.

If your customer support feels reactive, retention is slipping, or your operations are becoming difficult to manage, then you don’t just need more hands, you need structure, insight, and consistent execution. I help businesses improve customer retention, organize support operations, support hiring processes, and turn raw data into clear, actionable insights that drive better decisions. The result is stronger customer relationships, smoother internal operations, better reporting, and more reliable team support. My name is Emmanuel, and I bring over 3 years of experience across customer support, data analytics, HR support, and virtual assistance. I’ve worked across customer operations and internal team processes, helping businesses stay organized both externally with customers and internally with their teams. I don’t just complete tasks, I focus on outcomes, whether that’s reducing churn, improving reporting clarity, supporting recruitment, or keeping operations running smoothly. Most clients come to me when: – Customer retention is dropping or inconsistent – Support operations feel disorganized – Data is available but not being used effectively – Hiring or onboarding processes need support – Admin tasks are taking time away from core priorities I step in, bring structure, and keep things running efficiently. 📌 Customer Support & Retention I help improve customer experience while reducing churn through structured support and retention strategies. – Email and customer communication support – Handling refunds, downgrades, and retention cases – Customer winback strategies based on data insights – Identifying churn patterns and improving customer experience – Reducing repeat issues through better support workflows 📌 Data Analytics & Reporting I turn raw data into clear, actionable insights that support smarter business decisions. – Data analysis using Excel and Power BI – Customer behavior and trend analysis – Service reporting and performance tracking – Dashboard creation and data visualization – Data cleaning, auditing, and accuracy checks 📌 HR Support & Recruitment Assistance I support hiring and team operations by keeping recruitment and onboarding processes organized and efficient. – Assisting with candidate sourcing and screening – Scheduling interviews and coordinating hiring processes – Supporting onboarding and documentation – Maintaining employee records and HR data – Assisting with staff development and team coordination 📌 Virtual Assistant & Administrative Support I handle day-to-day administrative tasks so you can focus on higher-level priorities and growth. – Email and inbox management – Calendar scheduling and coordination – Data entry and document organization – General admin support and task execution – Client and internal communication 📌 Operations & Process Improvement I improve workflows and systems to increase efficiency and keep operations running smoothly. – Process optimization across support and admin workflows – Improving reporting systems and internal processes – Identifying inefficiencies and recommending solutions – Supporting team productivity and performance ⚙️ Tools & Skills – Microsoft Excel, Power BI, Microsoft Office Suite – CRM systems and customer support tools – HR coordination and recruitment support – Data analysis and reporting – Workflow organization and admin systems ✅ Why Clients Work With Me – Clear and professional communication – Strong attention to detail and accuracy – Data-driven thinking, not guesswork – Reliable execution without constant supervision – Focus on results, not just task completion If you’re looking for someone who can support your customers, assist with hiring, organize your data, and keep your operations running smoothly, I’m ready to help. Click Invite to Job, and let’s get your systems working better.

"I am available for a new project." Experienced in designing tailored recruitment and HR technology processes that align with startup-specific features such as industry demands, budget constraints, cultural nuances, and mission alignment. Skilled at creating agile solutions to attract, engage, and retain top talent while optimizing for growth and scalability. Additionally, proficient in Virtual Assistant duties, including managing schedules, coordinating communications, handling administrative tasks, and leveraging digital tools to streamline operations. Adept at balancing multiple priorities, ensuring seamless team support, and driving efficiency in both HR and virtual assistance functions. Passionate about helping startups build robust, high-performing teams while maintaining operational excellence. I have worked with organizations among the Fortune 500, Not-for-profit, Sales, Advertising, BPO, Digital Marketing, AI Devs, Manufacturing, Engineering, Tech, EV orgs, Accounting/CPA, hospitality, and Oil and Gas. I am open to a long-term contract or a contract to hire. Tech Skills: ATS, ChatGPT, Deepseek, and other AI agents, HRIS, CRMs, Slack, Skype, monday.com, Click-Up, Trello, Odoo ERP. Asana, #available #opentowork #recuiter #employeeengagement #trainer

I am an experienced International Technical Recruiter with a demonstrated history of working in the information technology industry. I have developed skills around strategic sourcing, international recruitment, head-hunting recruitment, leadership, and digital marketing. ●I have worked with high profile clients who work for the Fortune 500 companies. ●Extensive experience in sourcing and recruitment of software engineers, product designers, QA engineers, Network Engineers, O365 Engineers e.t.c. ●Hands-on experience using ATS such as BreezyHR, FreshTeam, Workday, as well as other tools - I am Tech-Savvy. ●Hands-on experience interviewing candidates and taking them through the entire recruitment process using platforms such as Zoom, Google Meet, Microsoft Teams e.t.c.. ●Why should you hire me: * I will take time to understand your hiring needs. * I will help you source for competent candidates. * I will work effectively well with whoever you would assign me to work with (colleagues. or partners). * I will advise as the case may be on things that need to be done to give better experience and results. * I am flexible in terms of locations - as I have hired candidates in the US, Europe, Africa and some parts of Asia. * I am reliable, resilient, understanding, a good communicator, a great stakeholder manager, an excellent collaborator and much more! I am looking forward to working with you! Thank you!

Remote teams (Tech and Non-tech) don’t fail because people are bad. They fail because systems are messy. Hiring is scattered. Onboarding is rushed. No one knows who owns what. Tasks live in too many places. There is no clear reporting. No structure. No visibility. That’s where I come in. I help growing tech and non-tech teams build simple, clean HR systems that actually work. Not theory, not corporate HR talk. I mean a real structure that makes daily work easier. Here is what I’ve helped teams do: • Reduced time to hire by 30–40% using structured pipelines • Built hiring and task trackers inside ClickUp and Monday from scratch for tech and sales teams. • Created onboarding workflows that reduced early drop-offs • Designed performance review systems with clear scorecards • Built HR dashboards for founders so they can see what’s happening in real time • Managed remote teams across the US, UK, Africa and Europe I like structure, clean processes and knowing nothing falls through the cracks. If your team feels a little chaotic right now, I can help fix that. What I Actually Do; HR Operations & Systems • Build HR workflows inside HRIS Systems, ClickUp, Monday, Asana or Trello • Create automations to reduce manual follow-ups • Design simple SOPs that people actually follow • Set up dashboards for hiring, performance and team metrics • Clean up messy task systems • Audit your current HR process and fix gaps Recruitment & Hiring Operations; I don’t just send resumes, I build hiring systems. • Write clear job posts • Source candidates • Screen and summarize top applicants • Create structured interview guides • Build evaluation scorecards • Coordinate interviews • Manage offer and onboarding flow Everything organized. Everything tracked. Performance & Team Management; • Create performance review systems • Build KPI dashboards • Track team productivity • Design feedback loops • Improve accountability without micromanaging Tools I Work With; ClickUp Monday Asana Trello Notion Excel Airtable Google Workspace Zoho Recruit Zoho people ADP(WFN & Run) BambooHR Rippling Paychex JazzHR Lever Gusto Workable Greenhouse Slack If you don’t have tools, I can help you choose simple and affordable ones suitable for your team structure. Whom I Work Best With; • Startup founders hiring their first 5 to 50 people • Remote teams that need structure • Tech companies juggling multiple projects • Teams that are tired of messy workflows What Working With Me Feels Like Clear communication. Simple processes. No drama. No confusion. You’ll always know: • What stage hiring is in • What tasks are pending • Where bottlenecks are • What needs fixing If you want someone who thinks in systems, not chaos, let's work together.