Hire the Best Training & Development Professionals

🏆Top Rated Operations, Client Engagement & Training Professional | MBA | ACCA | 15+ Years Experience I help organizations improve operations, develop people, and create scalable processes that drive performance. Over the last 15 years, I have worked across Banking, Consulting, SaaS, Auditing, Technology, and Startups with organizations including HBL, Oracle, Deloitte, and SS&C. My experience spans operations management, client engagement, learning & development, business process improvement, onboarding, and stakeholder management. In my most recent role as a Client Engagement Manager for a SaaS company, I built and managed client engagement processes, coordinated across sales, pre-sales, and project delivery teams, hired and trained team members, and helped support nearly $4M in soft-booked revenue during Q2 2025. Areas where I can help: ➡️Operations Management & Process Improvement • SOP development and documentation • Workflow design and optimization • KPI tracking and reporting • Team coordination and accountability systems • Business process re-engineering ➡️Client Engagement & Customer Success • Client onboarding and adoption • Stakeholder management • Strategic account support • Customer communication and follow-ups • Pre-sales and sales enablement support ➡️Training & Enablement • Employee onboarding programs • Sales and customer service training • Leadership and soft skills development • LMS administration and learning operations • Instructional design and training delivery Tools & Platforms: • Notion • ClickUp • Monday • Google Workspace • Microsoft Office Suite • Moodle • Docebo • Oracle Taleo Learn I hold an MBA in Finance and HR and I am a member of ACCA (UK). My background allows me to combine business acumen, operational thinking, and people development to help organizations build systems that scale. If you’re looking for someone who can improve processes, manage stakeholders, train teams, and drive execution, I’d be happy to discuss how I can help.

Are you struggling to make your training stick? I build engaging learning experiences that don't just 'tick a box', they transform performance, boost engagement, and deliver measurable business results. Forget boring, click-next courses. As a senior instructional designer with over a decade of experience building L&D departments from the ground up, I blend learning science, storytelling, and a Lean Six Sigma approach to create training that captivates learners and aligns directly with your strategic goals. Whether you're looking to slash onboarding time, increase sales team effectiveness, or monetize your expertise with a blockbuster online course, I have the strategic vision and technical skill to make it happen. Let's build something impactful together. Invite me to your project. ✅ My Core Services & Your Outcomes: Learning Strategy & Transformation: Move from costly, ineffective training to a strategic L&D function that drives your business forward and proves its ROI. Instructional Design & eLearning Development: Convert your raw content into powerful, interactive learning experiences (online, virtual, or blended) that learners actually enjoy. Gamified eLearning: Skyrocket learner engagement and knowledge retention by turning training into an addictive, motivating experience. Custom Course & Curriculum Creation: Develop comprehensive learning paths, from needs analysis and curriculum mapping to assessment design and performance support, tailored to your specific business needs (Sales, Operations, Customer Service, etc.). Video Training Content: Elevate your training with high-impact video scripts and professionally reviewed content that commands attention. For Entrepreneurs: Course Creation & Monetization: Partner with me to turn your knowledge into a polished, profitable, and scalable online course on platforms like Kajabi or LearnWorlds. 💡 My Technical Toolkit: LMS Platforms: TalentLMS, Kajabi, LearnWorlds, Tovuti, Lessonly, Absorb, Acorn, Odoo, SC Training/EdApp, LearnDash Authoring Tools: Articulate Storyline, iSpring Suite, Genially, H5P Multimedia Creation: Camtasia, CapCut, Clipchamp, Vyond Adobe Creative Suite: InDesign, Photoshop, Illustrator, Captivate Productivity & Data: Microsoft 365, Google Workspace, Looker Studio 👤 Why Me? The Story Behind the Skills: With 10+ years in the trenches of learning and development across BPO, healthcare, finance, and retail, I'm more than just an instructional designer—I'm a strategic partner. I've built entire L&D departments from scratch, led global teams of trainers, and successfully deployed learning solutions to thousands of professionals. My unique approach combines three core elements: The Scientist: I apply proven learning science and adult learning principles to ensure your training is effective and memorable. The Storyteller: I weave narratives and interactive elements into every course, making learning an engaging journey, not a chore. The Strategist: With a Lean Six Sigma mindset, I focus relentlessly on efficiency, impact, and delivering a clear return on your investment. My goal is simple: to create learning that people want to take and that delivers tangible value to your organization.

I’m a leadership coach, education professional, and operations consultant with over a decade of experience helping individuals and organizations thrive through clarity, communication, and systems that work. 💼 Coaching & Leadership Development: I’m an ICF-certified leadership coach (Level 2) who supports professionals and teams in building clarity, confidence, and courage. I specialize in values-based leadership, communication, and professional growth. 🏫 Administrative & Program Management Expertise: With 10+ years in education and non-profit leadership—including as a Head of School and program administrator—I’m skilled in project management, parent and stakeholder communication, documentation, and operational systems that keep organizations running smoothly. 🌎 Translation & Bilingual Services: Fully bilingual in English and Spanish, I provide translation, editing, and cultural adaptation services for educational materials, outreach communications, and program documentation. I bring a balance of professionalism, warmth, and attention to detail to every project. Whether you’re looking for help developing leadership materials, improving team communication, streamlining administrative processes, or translating content for your audience, I’d love to collaborate.

Highly ambitious professional seeking positions in staffing/recruiting, admin or L&D/training. Skilled facilitator for small or large groups, virtual and in-person. Can confidently work with professionals at all levels of the organization, from entry level to C suite. Looking to add value to businesses and make an impact. History of exceeding performance metrics and leading teams to success.

I help organizations solve their toughest people development challenges - whether that's fixing a failing AI rollout, designing high-impact learning programs, or building capability frameworks that actually change behavior. What I bring: 20+ years of senior-level experience in HR and organizational change at global companies like Morgan Stanley, HelloFresh, and Babbel. I've built learning functions from scratch, managed multi-million dollar talent budgets, rolled out digital transformation programs across multiple countries, and helped thousands of people develop capabilities they didn't know they had. I bridge the gap between theoretical best practices and what actually works in practice - accounting for politics, constraints, and the reality that your people are already overwhelmed. My expertise spans: AI Adoption & Implementation Most AI rollouts fail because organizations treat them like software deployments. I help you diagnose what's actually broken - governance gaps, capability deficits, manager readiness, cultural blockers - and build concrete plans to fix it. This includes readiness audits, enablement playbooks, governance frameworks, and implementation roadmaps. Instructional Design & Learning Development Creating learning experiences that drive measurable behavior change, not just completion rates. I design everything from bespoke leadership programs to interactive eLearning (Articulate 360/Rise, Storyline) to compliance training that people don't hate. I embed outcome-driven evaluation models (NPS, case studies, logic models) so you can prove ROI. Leadership & Management Development Designing and delivering programs that transform managers into effective, empathetic leaders. This includes curriculum design, facilitation, coaching frameworks, and manager enablement strategies. I've crafted flagship leadership programs for companies across Europe and presented results to boards. Organizational Change & HR Strategy Strategic consulting on L&D function audits, future-ready workforce strategies, early career pathways, and talent development frameworks. I help you navigate complex transformations - whether that's AI adoption, digital upskilling, or building learning cultures that actually stick. How I work: Evidence-based, no corporate jargon - I focus on outcomes you can measure Fast turnaround without sacrificing quality - I understand business timelines Strategic thinking meets practical execution - I don't just give you a strategy deck; I build the materials you need to execute Stakeholder management - I've presented to boards, navigated complex political landscapes, and built buy-in across skeptical audiences What clients typically hire me for: Diagnosing why their AI adoption rates are stuck despite training investment Designing interactive eLearning courses and digital skills campaigns Building leadership development programs that produce measurable behavior change Creating governance frameworks for AI that enable experimentation without compliance risk Auditing L&D functions and developing future-ready talent strategies Developing capability frameworks and learning pathways for complex roles Facilitating workshops to build leadership alignment on strategic initiatives Recent work includes: AI readiness audits and enablement playbooks for mid-market organizations Leadership curriculum design and facilitation for global tech companies Compliance training for regulated financial services (that people actually engaged with) Neurodiversity and DEI training programs Career coaching and talent development frameworks Digital learning campaigns using Articulate 360, Rise, and other authoring tools Let's talk if you need: Someone who understands both the people side and the technology side. Someone who can think strategically but also roll up their sleeves and build the actual materials. Someone who's navigated the politics of organizational change and knows how to get things done. I'm available for project-based work, ongoing retainers, or discrete consulting engagements. Book a consultation to discuss your specific needs.

I’m Adrian Griggs, Founder & Growth Architect at Tailored Hooligan, a consultancy built to fuse learning, strategy, and creativity into results that last. For over 20 years, I’ve designed programs for global corporations, fast-moving start-ups, and government agencies that don’t just “train people” they transform performance and drive measurable business outcomes. What I Do I help organizations design bold, tailored solutions at the intersection of: 1. Learning & Development Instructional design that goes beyond information dumps — built for retention and impact Digital-first ecosystems (microlearning, gamification, experiential learning) Leadership development, workforce readiness, and sales enablement programs Curriculum design from strategy to storyboard to launch 2. Growth Architecture Diagnose bottlenecks in how your business scales Architect adaptive growth frameworks tailored to your market and audience Align education, marketing, and operations into one growth engine Develop programs that leave your teams stronger, not dependent on outside consultants 3. Brand & Communication Strategy Marketing and communication campaigns rooted in education-first storytelling E-learning content that doubles as brand amplification Digital strategy that connects with audiences on an intellectual and emotional level Messaging frameworks that build trust, clarity, and engagement Who I’ve Worked With Fortune 500 companies in healthcare, finance, tech, and hospitality Global brands like IBM, BMW, Fairmont Hotels, and Novo Nordisk Fast-growing agencies and consultancies looking to scale their training and client education Governments, NGOs, and community organizations building skills at scale My career includes leadership roles at IBM, Skillsoft, Klick Health, Infinite Media, Redwood Performance Group, and Pinnguaq Association, where I directed large teams and delivered multi-million-dollar training and growth initiatives. My Approach No cookie-cutter templates. Every solution is custom-tailored to your challenge. Learning that works with the brain. I design content to be sticky, adaptive, and engaging. Measurable outcomes. From sales growth to skill adoption, we track results that matter. Teach while we grow. Every engagement leaves your team smarter and more capable. How We Can Work Together on Upwork Instructional Design (courses, workshops, microlearning, webinars) E-learning Development (SCORM/xAPI, interactive design, storyboarding) Marketing + Learning Integration (brand education, digital campaigns) Sales Enablement Programs (scripts, playbooks, bias-aware sales training) Workforce Readiness & Leadership Programs Curriculum Strategy & Program Architecture Why Clients Choose Me 20+ years of experience across industries and continents Trusted by both startups and Fortune 500 brands Blend of strategist, educator, and creative problem-solver Reputation for turning complexity into clarity and clarity into growth Let’s Connect If you’re ready to grow smarter and build programs that last let’s talk. I’ll bring the strategy, creativity, and execution to make it happen.